Verizon will update OPA on upgrades

Terrible cell phone service could improve ... some day

By Cindy Hoffman Staff Writer

(June 22, 2023) During a board of directors meeting a few months ago, a resident challenged Ocean Pines Association President Doug Parks to address the poor cell service in certain areas of Ocean Pines.

That challenge was accepted and now Verizon will be providing the OPA with periodic updates on what might be done and when.

As reported by General Manager John Viola at Saturday’s directors meeting, he and Josh Davis, the director of public relations and marketing, reached out to Verizon, which confirmed there is an issue of poor reception in the community. Viola said he has significant issue with cell service here himself.

Because the problem seems worse in the summer, Verizon representatives suggested the problem might be the abundance of trees, but Viola countered it could be the larger number of people in the community.

Viola has given Verizon examples of certain problem spots and people to call to track the issue. In the meantime, Viola said Saturday the association should receive regular updates