Ocean Beds About Us Booklet

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WHO ARE WE?

ABOUT US

Ocean Beds is part of the Ocean Holidays Group, one of the UK's fastest-growing travel brands, and Europe's premier USA holiday company with over 20 years of award-winning experience.

Launched in 2013, Ocean Beds began as the largest worldwide provider of Florida vacation home rentals to the global travel trade. We have since expanded our portfolio to include 9,000 accommodation options across the USA and more transatlantic long-haul destinations. Ranging from budget to resort-style accommodation, all our properties have been handpicked for their popularity or accessibility and are available at wholesale rates. Alongside new filters and enhanced API functionalities, our website now includes everything you need to book online with ease.

We also pride ourselves on providing the highest levels of service and support to our partners. Our holistic approach includes a dedicated Account Manager, an in-house Homes Inspection Team, our UK Reservations Team, and 24/7 assistance from our US Resort Office.

WHY WE STAND OUT

OVER 6,000 HOTELS ACROSS THE USA AND LONG-HAUL LUXURY DESTINATIONS

UK’S LARGEST SUPPLIER OF FLORIDA VILLA VACATION HOMES

UK AND USA BASED ONLY WHOLESALER WHO HAS PRESENCE BOTH IN UK AND US

INDEPENDENT FAMILY RUN BUSINESS WITH OVER 20 YEARS OF HISTORY

96%

CUSTOMER SATISFACTION SCORE

ADVANCED API AND INNOVATIVE TECHNOLOGY SOLUTIONS

EVENTS, INCENTIVES AND REGULAR SPECIAL AND EXCLUSIVE OFFERS

INTRODUCING OUR NEW AND IMPROVED WEBSITE

6,000 NEW HOTELS

Map View allows the user to view the exact locations of several communities and exact homes, plus distances to key places of interest.

Our new website is designed for ease of use and speed whilst giving you all available accommodation options including over 6,000 USA and long-haul luxury hotels. We have added several advanced filtering options to further improve the user experience.

Icons have been introduced to allow the user to quickly see key information such as maximum occupancy and amenities for each home.

OUR PRODUCTS

Individual homes

ORLANDO AREA

Our hand-picked range of Individual Homes are located in an array of communities in and around the Orlando. Guests can choose the exact home they want to spend their Florida holiday in and know the exact location of where they’ll be staying, discovering all that the community has to offer and even allocate the bedrooms before travel!

East Coast homes

NEW FOR 2024

A wide selection of two to six-bedroom individual homes on the sparkling and high-end East Coast at popular locations including Boca Raton, Pompano Beach, Fort Lauderdale, and West Palm Beach.

retreat. What's more, customers have access to our Orlando support team, and the convenience of online check-in and registration.

Orlando Area Individual Homes
Gulf Coast Individual Homes
Fort Lauderdale Individual Homes

OUR PRODUCTS

Disney area homes

We have an array of homes available within the Disney area to accommodate various clients. These homes include:

DISNEY AREA STANDARD HOMES

Comfortable homes with a fully equipped kitchen and a private screened Pool.

DISNEY AREA EXECUTIVE HOMES

Includes private screened pool, fully-equipped kitchen and a FREE welcome grocery pack.

Named communities

Our named community homes are within a guaranteed location, however the home is allocation on arrival. The Homes will be within either a community or resort, which will have communal facilities. Some of our popular communities include Highlands Reserve, Windsor Hills and West Haven. Our new communities and resorts include The Shires at West Haven, Storey Lakes, Bella Vida, Champions Gate and The Encore Club at the Reunion.

DISNEY AREA EXECUTIVE PLUS HOMES

Comfortably accommodates up to 12 people and includes Wi-Fi and a Games room or Spa, plus a welcome grocery pack.

DISNEY AREA PLATINUM HOMES

Easily accommodates up to 12 people, offers an upgraded furniture package with a more modern appeal. These homes will also include Wi-Fi, a private screened pool, BBQ and a Games Room or Spa, plus a welcome grocery pack

Disney Area Homes
Disney Area Homes

RECOMMENDED HOME PRODUCT

High end home product

WINDSOR ISLAND

• Spacious 5, 6, 7, 8, 9 & 10 Bedroom Homes

• Gated Community

• Extravagent Modern Clubhouse with Impressive Amenities

• Located on US2

REUNION RESORT

• 3 - 12 Bedroom Exact Homes

• One of the most luxurious communities in Orlando

• Stunning Golf Course views

• On-site Water Park

CHAMPIONSGATE

• Spacious 4, 5, 6, 7, 8 & 9 Bedroom Homes

• 20-25 Minutes to Walt Disney World® Resort

• Resort Amenities incl. 18-hole Golf Course

• Games room OR Spa

PARADISE PALMS

• 5 & 6 Bedroom Homes

• Games Room or Spa

• 10 Minutes to Walt Disney World® Resort

• Expansive Communal Swimming Pool & 50-seat Cinema

STOREY LAKES

• Brand New 6 & 7 Bedroom Homes

• 10 Minutes to Walt Disney World® Resort

• Complimentary Welcome Pack on Arrival

WINDSOR @ WESTSIDE

• 6, 7, 8 & 9 Bedroom Homes

• 15 Minutes to Walt Disney World® Resort

• Games room OR Spa

ENCORE CLUB @ REUNION

• 15 Minutes to Walt Disney World® Resort

• Scheduled shuttle services to and from main attractions available free of charge

• Unlimited access to a 10-acre water park (Encore Club)

• 10,000 sq.ft. clubhouse, restaurant, bar & lounge & fitness centre

VILLATEL ORLANDO RESORT – I-DRIVE

• Brand new Gated Resort located in International Drive

• 2 – 9 Bedroom Condos, Townhomes & Villas

• 2 miles from Universal Orlando Resort &  9 miles from Walt Disney World Resort

• Select Homes include Cinema & Arcade Rooms

• Resort Features include Waterpark, Lazy River, Sport Courts, Community Clubhouse and more.

Reunion Resort Homes
Encore Club at Reunion

MID RANGE VILLA PRODUCT

EMERALD ISLAND

• Located 15 Minutes to Walt Disney • • • • • •

• World® Resort

Private Screened Pool

Complimentary Welcome Pack on Arrival

HIGHLANDS RESERVE

FREE Welcome Pack

Private Screened Pool

18-hole PGA Golf Course

20 Minutes to Walt Disney World® Resort

WINDSOR PALMS

4 & 5 Bedroom Homes

10 Minutes to Walt Disney World® Resort

• Private Screened Pool

• Complimentary Welcome Pack on Arrival

WINDSOR HILLS

• 5 & 6 bedroom homes

• 10 Minutes to Walt Disney World® Resort

• Private screened pool

• Games Room OR Spa

• Complimentary Welcome Pack on Arrival

HIGH GROVE

• 15 Minutes to Walt Disney World® Resort

• Private Screened Pool & Patio Deck

• Complimentary Welcome Pack on Arrival

WHAT’S NEW?

Over 6000 Hotels in USA & Luxury Worldwide Destinations

We also service these destinations outside of the USA

Florida hotels

Out of our 6,000-strong hotel portfolio, our array of Florida options are the most popular. And for good reason. After all, Florida is blessed with an abundance of wow-factor accommodation. Whether you’re looking to holiday where the magic happens at Disney or retreat to a calming coastal oasis along the Gulf Coast or Keys - our Florida experts know how to find the right hotel for you. Discover why we are Trustpilot’s Highest Rated Florida Specialist today.

Caribbean
Maldives
Curacao
Seychelles
Canada
Mexico
UAE

OCEAN HOLIDAYS

Welcome centre

OUR TEAM OF EXPERTS

• Homes Division team

• Reservations team - villas, hotels, extras & requests

• Health & Safety Programme

• Quality Control Team inspecting all Orlando villas

IN-RESORT SERVICE

• Courtesy call within 24 hours of arrival

• Emergency out-of-hours number

• Team access to property management companies

• First point of call for any in-resort issue

• In resort team on hand 24/7

• Exceptional service levels

ONLINE CHECK-IN

• Online Registration is available any time from booking

• Extras can be added directly on to booking via portal

• Voucher will be ready to download any time from 5 days until the day of departure

PRE-

DEPARTURE

Departure call 24-48 hours before check-out

All in-resort contact with customers logged •

Access to print boarding passes & check flight details

WHY WE STAND OUT

Each villa guest can expect exceptional service before, during and after their stay. They will also enjoy the following value-added benefits:

Online check-in prior to arrival, allowing guests to go directly to their accommodation.

Courtesy call the following day to ensure customers are happy, plus a follow-up call prior to departure

Complimentary welcome pack on arrival including milk, coffee, tea, sugar, cereal, orange juice, bread, butter and jam (excludes Standard Homes)

Emergency out-of-hours contact number

Pre-arrival full site inspection including H&S and quality control from our own in-house team on-the-road inspectors

UK HEAD OFFICE

Ocean Holidays Ltd

North House, St. Edwards Way, Romford, Essex, RM1 3AE

UK RESERVATIONS & OPERATIONS

General Enquiries: Pre & Post Booking

ukres@ocean-holidays.co.uk

+44 (0) 207 939 7683 Mon-Sat 9.00am – 6.00pm

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