issue May - October 2012 www.encounter-africa.co.za
Nelson Mandela Bay’s top ten icons
‘a snapshot of Nelson Mandela Bay’s diverse offering’
“This amalgamation of diverse icons provides a panoramic overview of life and living in Nelson Mandela Bay,” said NMBT marketing manager Titus Chuene after announcing the city’s new top ten icons. The new top ten icons will form an integral part of NMBT’s future marketing. “Together they cater for tourists interested in everything from urbanscapes to heritage, beach excursions to game viewing and more. We might not have one, but we have it all,” said Chuene, unveiling the new top ten icons.
Beaches
Donkin
With over 80km of golden sands, beaches are big in the Bay. And they encompass a coastal and marine variety like no other. Spread out from the city centre are many of the Bay’s best swimming beaches like King’s Beach, Hobie Beach, Humewood Beach, Pollock Beach, and Denville Beach.
Perched on the “balcony of the Bay” just above the central business district, the historical Donkin Reserve has been reinvented and given a brand new lease of life. It is a monument to love: both Sir Rufane Donkin’s love of his late wife Elizabeth and Madiba’s love for his country. Now it is the home of the city’s public art offering and its cultural heritage, incorporating the old and new in an unbroken line of love.
And further afield are a number of more secluded or “wild” beaches including Wildside, Sardinia Bay, Maitlands, Blue Horizon Bay, St George’s Strand, Kini Bay, Bluewater Bay, Beachview, and Schoenmakerskop. As lifestyle hubs these beaches draw together shore and sea activities ranging from surfing, to snorkelling, angling, strolling, and skiing.
Shark Rock Pier Its long legs planted firmly in the warm Indian Ocean, Shark Rock Pier has not only become an icon in its own right, but has in fact created a new beach altogether. Its construction caused more sand to be trapped on this rocky shore, thus creating a new sandy expanse that became known as Hobie Beach, now among the city’s most popular swimming beaches. As the only pier in Nelson Mandela Bay it has become the focal point of beachfront activities. 4
Red Location Museum Its colour symbolic of life, the Red Location Museum, is a powerful reminder of the past with a clear message for the future. Having almost literally risen out of the ashes of Red Location as one of the few township-based museums in South Africa, this area of New Brighton is also where the first branch of Umkhonto we Sizwe, the ANC’s armed wing, was formed and where the first Defiance Campaign arrests took place. Unconventionally stark but spacious, the Red Location Museum incorporates the corrugated iron theme of informal settlement living in a series of memory boxes made up of twelve lofty, free-standing galleries which house a diversity of photographic and art exhibitions. Next door is an incredible art gallery and across the
Encounter Africa | The Definitive Directory For Responsible Tourism
way an innovative library which will house a special copy of the ANC’s 1955 Freedom Charter.
NMB Stadium Built for the 2010 Soccer World Cup, the world-class Nelson Mandela Bay Stadium rises out of the industrial urban sprawl flanked by two bodies of water to bring a new iconic dimension to this urban landscape. It is a testament to the forward vision and dedication of the likes of local hero Dr Danny Jordaan who brought the World Cup to South Africa. It now hosts not only great sports battles, but also conferences, concerts and other memorable events.
The Boardwalk The ultimate playground of those who frequent the beachfront, the Boardwalk Casino and Entertainment Complex, is perfectly located between sea and city. Here one flirts with lady luck and the possibility of that big win in a setting of elegance, entertainment, shopping, and culinary pleasures against a backdrop of sun, sea and surf. The Boardwalk is currently undergoing a R1-billion expansion to include a conference centre, hotel and spa.
Big Seven Offering Seamlessly blending its sophisticated city life and beach extravaganza with Africa’s renowned wildlife experience, Nelson Mandela Bay is the only city in the world that is home to the awesome Big Seven of the animal kingdom. The well-known Big Five (lion, leopard, buffalo, elephant and rhinoceros) roam free in the Addo Elephant National Park, while the Southern Right whale and Great White shark are denizens of the blue waters of Algoa Bay. The finely tuned ecosystem of the area is a sanctuary for over 550 elephants, lions, buffalo, black rhino, spotted hyena, leopard, a variety of antelope and zebra species, as well as the unique Addo flightless dung beetle.
St George’s Park This bastion of botanical beauty in the centre of the city is Nelson Mandela Bay’s “Central Park”, providing a tranquil oasis for walkers, nature-lovers, picnickers, and performers. Established in the colonial era as a tribute to the British love of parks, it is also home to the St Georges Cricket Stadium and the second oldest cricket club in South Africa, the Pearson Conservatory, the St Georges Pool, sporting clubs and grounds, and the Manville open-air theatre.
Campanile Towering like a finger of virtue over the city and Port Elizabeth harbour since 1923, the Campanile is a monument to the 1820 British Settlers. Built on the beach where the settlers landed in 1820 it offers panoramic views for those with the strength and hutzpah to ascend its challenging stairway to the heavens. The tower is 51.8 meters high and has 204 steps to the top. Those remaining at ground level may immerse themselves in the musical delight of its 23 bells. There are plans to develop a Freedom Walk from the Campanile to the Donkin Reserve.
No 7 Castle Hill On a little hill in the city centre is No 7 Castle Hill, built in 1830 and one of the oldest surviving settler cottages in Port Elizabeth. It gives a perfect glimpse into settler history with its yellowwood floors and beams, a vintage dollhouse, lace displays, downstairs kitchen and hearth, and an original well that still works. Encounter Africa | The Definitive Directory For Responsible Tourism
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How to use
ENCOUNTER
AFRICA
ncounter Africa is the quintessential travel directory that provides travel E planning professionals with a selection of Africa’s finest destinations, accommodation and tour operators...all of them committed to making a positive, sustainable contribution to the conservation of the natural environment and the wellbeing of the communities and cultures in which they operate. Through their efforts they help to generate income and development, create employment and protect local ecosystems.
Furthermore, all products and services showcased in Encounter Africa have completed a self-assessment subject to certain verification measures to ascertain and ensure their commitment to sustainable tourism. For easy reference purposes, this directory includes:
Colour-Coded Country Tabs
The directory listings for each product and service consist of a full page advertisement on the left hand page, with a corresponding product profile containing all relevant information about the product or service on the right hand side. These have been categorised in alphabetical order by country and by product type – whether it is accommodation, an accommodation group, or a travel, tour and safari operator – with each country being allocated a distinct colour-coded tab for easy finding.
Country Overviews
Each country section is introduced with a general overview of that particular country, with handy information relating to issues such as language, currency, electricity, entry requirements, airports, domestic travel, handy contacts, a map of the country, and more. As some products and services have a presence in more than one country, a special Regional Section is included for them with its own overview.
Product Profiles
IIncluded is an easy-reference product profile for each property and service provider showcased in Encounter Africa which provides all relevant, practical information such as their Location & How To Get There, Accommodation Offered, Accommodation Features, Facilities & Services, Things to Do, Wildlife & Scenic Offerings, Membership & Awards, Policies, Rates, Group Overview, Company/Operation, Tours & Safaris, Contact/Booking Details and off course their Environmental Footprint and Social Responsibility rating.
To give expression to our vision of showcasing products that are committed to having a low impact on the environment and communities while boosting development and conservation, we have developed a verifiable selfassessment and star rating system with an accompanying set of symbols used in this directory that reflects the commitment to sustainable tourism of each property and tour operator featured here. On the next page you will find the explanatory Key to Star Ratings & Symbols.
Price Range
Also included in the product profiles this directory is an indication of the price range of a product in US dollars for quick and easy reference when doing itinerary planning with a specific budget in mind easier. Due to the varied nature of different products and services, price ranges may reflect either (as in the case of accommodation) the price per person sharing per day, while in other cases (as with tour and safari operators) the price ranges may reflect the rate per person, per day, or the total tour/safari package rate. This is indicated as far as possible.
Quick Reference Guide
At the back of the directory is a table of all properties and operators listed and profiled. For quick and convenient reference this table lists the properties and operators in alphabetical order, indicating at a glance their social and environmental commitment as well as their average rates. We trust you will find this directory to be an indispensible tool of your business.
Key To Rating, Stars & Symbols Used In This Directory In order to facilitate easy reference regarding the extent to which a property, group, tour operator or other service listed in this directory has implemented policies and practices committed to environmental protection and social investment, Encounter Africa has designed a system of symbols and star-ratings which are shown in their profiles. The symbols and stars are awarded according to a self-assessment questionnaire completed by the specific group, property, operator or service. While relying largely on the integrity of those completing the questionnaire, these self-assessments are also subject to cross-verification by Encounter Africa. While our questionnaire has been carefully designed to extract only correct, truthful and relevant information, and while suppliers of this infor-
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Encounter Africa | The Definitive Directory For Responsible Tourism
mation are subjected to cross-checking via documentation and references among other things, Encounter Africa cannot be held responsible for incorrect information supplied. Stars are awarded in accordance with the level to which a group, property, operator or service has implemented policies and practices committed to environmental protection and social investment. The symbols in both categories are highlighted for those particular areas of activity in which such implementation has taken place. Individual star rating are given in each area of activity in both categories to show the level of activity or commitment in that area of activity, as well as an overall star rating in each of the two categories.
The following is a key to these star ratings and symbols: Environmental Footprint
This establishment has started implementing some basic eco-friendly measures to protect the environment and reduce its carbon footprint.
This establishment has implemented substantial eco-friendly measures above the minimum requirements to protect the environment and reduce its carbon footprint.
This establishment complies with most or all of the minimum or basic eco-friendly requirements to protect the environment and reduce its carbon footprint.
This establishment has implemented advanced eco-friendly measures to protect the environment and reduce its carbon footprint. This establishment has achieved excellence in implementing eco-friendly measures to protect the environment and reduce its carbon footprint and is setting an industry standard.
Social Investment
This establishment has implemented some of the basic social investment measures required for sustainable tourism. This establishment complies with most or all of the minimum or basic requirements of social investment in sustainable tourism. This establishment has implemented substantial social investment measures above the minimum requirements of sustainable tourism. This establishment has implemented advanced social investment measures towards sustainable tourism. This establishment has achieved excellence in implementing social investment measures towards sustainable tourism and is setting an
Environmental Activity Symbol Flora Conservation
Any conservation or rehabilitation activities relating to indigenous plants, trees, vegetation and the land.
Fauna Conservation
Any protective or rehabilitation activities relating to original fauna (wildlife including mammals, birds, fish etc.)
Waste Management
The management, collection, disposal and minimising of any waste including solid waste; bio-degradable waste; chemicals; and liquid waste
Energy Management
All energy saving measures, usage of alternative renewable energy sources etc.
Water Management
All measures to minimise water usage, save water, recycle water etc.
Enviroment Policy
Specific policies regarding the purchase of environmentally friendly products, non-use of harmful chemicals, minimising transport of such products, using products that have a low manufacturing & transport footprint, etc.
Procurement Policy
A specific, detailed and defined environmental management policy or programme that is used by the property/service/group and is made available to staff and guests. Also refers to buying carbon credits.
Awareness Education
Educating guests, staff and local communities about the environment and making them aware of the need for environmental protection.
Green Building
Utilising environmental impact assessments and using environmentally friendly building methods, designs and materials that have a reduced or minimal environmental footprint.
Credentials & Verification
Having been rated by a sustainable tourism agency/organisation or environmental auditing company; having won awards for environmental protection activities; being a member of organisations engaged in environmental protection or rehabilitation; and being able to supply documentation and references that will verify the self-assessment by those listed in this directory regarding their environmental and social practices.
Social Investment Activity Symbol Employees
Relates to the local recruitment and training of staff; their benefits and rewards; their advancement within the organisation; their responsibilities; and basically all matters related to the welfare of staff and their families, also in relation to the community of which they are members..
Economic Development
Investment by the client in the local communities and their local economies and sustainable development through employment and training of local people; providing goods, facilities, services, knowledge and expertise to them; or investing financially in any developmental programmes for the benefit of local communities.
Social Investment
Social investment by way of contributing to the development of local health services, education, transport, housing, welfare or sport, whether by way of a financial investment, making skills and experience available, providing services, or any other means, and providing or participating in programmes or projects for the advancement of previously disadvantaged groups.
Cultural Engagement
Protecting, advancing, promoting and respecting local customs and culture by way of financial or other indirect investments, educating guests and staff, exposing guests/clients to local cultures, protecting historical and heritage sites etc
Disabled Facilities
Having a policy for the benefit of disabled or handicapped people; having a service or establishment that has made special arrangements to facilitate such people, e.g. ramps for wheelchairs, beepers for the blind, special toilets for wheelchair-bound people etc
Credentials & Verification
Having been rated as a sustainable or socially committed tourism enterprise by a relevant agency or organisation; having won any awards for your social investment or responsibility activities; being able to supply supporting documents that will verify this; and supplying the names and contact details of persons who can independently verify this (not relatives or members/employees of your business).
Encounter Africa | The Definitive Directory For Responsible Tourism
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Contents APRIL – OCTOBER 2012
Regulars How To Use Encounter Africa ............. 10 Key To Star Ratings & Symbols Used........................................... 11 Publisher’s Note & Credits ..................... 18 Feature Article: Nelson Mandela Bay Tourism For A New Era ............................ 20
Service Providers Canvas & Tent ...................................................6 SolaHart ............................................................ 19
Associations Karibu Fair........................................................ 30 Fair Trade Tourism ....................................... 16
Tour Operators
Southern & East Africa
Legend destinations ................................ 38 Dream Safaris................................................. 40 Umpengu Safaris ........................................40 Inspiring Africa .............................................26
Overview.......................................................... 22
Landscape Tours & Safaris ......................28
Accommodations Elewana Afrika .............................................. 24
Tour Operators
Mango Airlines .......................................... 116
Inspiring Africa ............................................. 26
V Rentals ........................................................ 122
Landscape Tours.......................................... 28
Zan Air ............................................................ 161
Wilderness Air ............................................... 31
Wilderness Air ...............................................31
Ghana Tour Operators Apstar Tours Limited .............................. 187
Kenya
Associations
Kenya Country Overview....................... 42
Karibu Fair........................................................ 30
Karibu Fair........................................................ 30
Accommodation
Eurocar Zambia ....................................... 176
Angola
Kaskazi Beach Hotel .................................. 44
Accommodations
Lake Nakuru Lodge ................................... 47
Hotel Talatona ............................................... 32
Malawi
Photos of Africa......................................... 188
Botswana
Botswana Country Overview .............. 34
Accommodations Sanctuary Retreats .....................................36
12
Classified Safaris ...........................................40
Southern & Eastern Africa
Odessy Car Hire............................................ 72
Hanspaul Automechs LTD.................. 162
SKL Camps ..................................................... 41
Encounter Africa | The Definitive Directory For Responsible Tourism
Jacaranda Hotel ........................................... 46
Accommodations Crossroads Hotel ......................................... 48
Mauritius Tour Operators
Augusta Tours .............................................189
Norotshama River Resort ....................... 73
Mozambique
Etotongwe Lodge ...................................... 72
Accommodations
Tour Operators
Jeffs Palm Resort ........................................ 52
Drongo Tours................................................. 66
Casa Barry ........................................................ 52
SWA Safaris (PTY) LTD .............................. 68
Benguerra Lodge ..................................... 185
Dare Devil Advetures................................ 10
Mozambique Country Overview ...... 50
Tour Operators
Nhoma Safari Camp .................................. 72
Chameleon Safaris ..................................... 72 Landscape Tours.......................................... 28
Mozambique Voyages ............................. 53
Wilderness Air ............................................... 81
Namibia
Services
Namibia Country Overview ................. 54
Odessy Car Hire............................................ 72
Accommodations
Rwanda
Namibia Wildlife Resorts......................... 56 River Crossing Resort................................ 58
Tour Operators East African Explorer .............................. 186
Eningu Clayhouse Lodge....................... 60 Terra Africa Hospitality............................. 62 Leading Lodges ........................................... 64
Encounter Africa | The Definitive Directory For Responsible Tourism
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Contents APRIL – OCTOBER 2012
South Africa
Laborie Wine Estate .............................. 125
South Africa Country Overview......... 74
Sani Valley Lodge .................................... 124
South Coast Tourism................................. 76
The Fernery Lodge.................................. 126
Nelson Mandela Bay Tourism .............. 80
Accommodations
Sani Pass Hotel .......................................... 127
Northern Cape Tourism .......................... 84
Acrcadia Hotel &
Mbalageti Serengeti Safari Lodge ................................................ 142
Mangaung District Municipality ....... 86
Jock Sabie Lodge ..................................... 128
The Arusha Hotel ..................................... 144
Fair Trade Tourism ....................................... 16
Pepper Club Hotel................................... 131
New Safari Hotel....................................... 146
Accommodations
Tour Operators
Tau Game Lodge ......................................... 88
Mfafa Safais .................................................. 118
Makanyane Safari Lodge ........................ 90
Southern Right Charters ..................... 120
Tanda Tula ....................................................... 92
Malule Safaris ............................................. 126
Tour Operators
Timbavati Game Lodge .......................... 94
Big Swing ...................................................... 126
Foxes African Safaris ............................... 150
Mpumalanga Regional
Zoli Travel ...................................................... 129
Tanzania Private Select ........................ 152
Training Trust ................................................ 96
Ratanga Junction..................................... 130
Sunny Safaris LTD..................................... 154
Aquila Safari Lodge .................................. 98
Inspiring Africa ............................................ 26
Azania Adventures Holidays LTD ... 156
Moholoholo ............................................... 100
Landscape Tours.......................................... 28
Monda Africa Tours 7 Safaris ............. 156
The Palazzo Montecasino .................. 102
Wilderness Air ............................................... 31
Sunny Adventure Safaris Limited ........................................... 157
Moloko Hotels .......................................... 106
Services
Basecha Tours & Travels........................ 158
Coastlands Hotels & Resorts ............ 108
Mango Airlines ......................................... 116
Tanzania Travel Company ................... 158
Sanctuary Retreats .................................. 110
V Rentals ....................................................... 122
Salma Island Tours ................................... 158
Mangwanani African Spa .................. 112
Swaziland
Landscape Tours.......................................... 28
Golden Leopard Resorts .................... 104
The Blu Train .............................................. 114
Umgazi River Bungalows ................... 125
Tanzania
Tanzania Country Overview ............ 140
Azanzi Beach Hotel................................. 148 Essque Zalu ................................................. 159 Kisiwa House .............................................. 160
Spotted Grunter ....................................... 122
Swaziland Country Overview........... 132
Mhondoro Lodge ................................... 123
Ngwenya Glass .......................................... 134
Services
White Elephant Safari Camp ............ 125
Swaziland Tourism Authority............ 138
Zan Air ............................................................ 161
Tour Operators Inspiring Africa ............................................. 26
Hanspaul Automechs LTD ................ 162
Uganda
Uganda Country Overview ............... 164 Uganda Wildlife Authority.................. 166
Accommodation Ngamba Island Chinpanzee Sanctuary ...................................................... 171
Tour Operators Stebar Safaris .............................................. 170
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Encounter Africa | The Definitive Directory For Responsible Tourism
Viva Safaris.................................................... 168 opzone Safaris ........................................... 168 Nkuringo Walking Safaris .................... 169
Zambia
Zambia Country Overview ................ 172
Accommodations Sanctuary Retreats .................................. 174 Kiambi Safari ............................................... 176
Tour Operators Mawimbi Adventures............................ 176 Voyagers ........................................................ 176 African View Tours & Safaris ............... 177 Inspiring Africa ............................................. 26
Tour Operators
Landscape Tours.......................................... 28
Habitat Afrika Safari Expeditions .................................... 184
Wilderness Air ............................................... 31
Inspiring Africa ............................................. 26
Services Eurocar .......................................................... 176
Zimbabwe
Zimbabwe Country Overview......... 178
Accommodations
Landscape Tours.......................................... 28 Wilderness Air ............................................... 31 Photos of Africa......................................... 188 Quick Reference ....................................... 190 Trade Shows................................................ 192 Subscriptions.............................................. 194
Imvelo Safari Lodges ............................. 180 Cresta Hospitality..................................... 182
Encounter Africa | The Definitive Directory For Responsible Tourism
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ENCOUNTER
AFRICA
Credits
Editor Stef Terblanche stefterblanche@telkomsa.net Art Director Kurt Daniels kurt@oceanrockmedia.co.za
I
sn’t it amazing how time flies when you are having fun? As we were putting the finishing touches to this latest edition of Encounter Africa it suddenly struck me: this is our 6th edition! And yet it feels like only yesterday that Encounter Africa was little more than a dream….the ideal of creating the benchmark travel directory for responsible tourism in Africa. That ideal has indeed been realised. It has been a fantastic journey so far and one that will only get better with every edition going forward. It is a journey that would not have been possible without you, our loyal and valued clients. Thank you once again. Despite the aftermath of the global recession and ongoing uncertainties especially in Europe, we look back on yet another highly successful six months culminating in this edition of Encounter Africa. Our presence at the leading international travel and tourism trade fairs on different continents has once again been very successful. I am excited to report that we were extremely well received at ITB Berlin 2012 with positive feedback reaching us all round and our distribution reaping the benefits. This time round ITB Berlin attracted 113,006 trade visitors and an astonishing 10,644 exhibitors from 187 countries and coming from all sectors of the international travel and tourism industry. As Dr Christian Göke, Chief Operating Officer of Messe Berlin, said: “ITB Berlin was able to demonstrate why it occupies the leading position as a platform for disseminating knowledge throughout the tourism industry”. And Encounter Africa was right there, part of the action. Going forward, we will once again be sponsoring the Indaba in Durban and the Karibu Fair in Tanzania. In order to further improve the return on investment of our clients, we will be increasing our involvement in trade fairs locally and internationally. At the Indaba we have already increased our sponsorship and now have
Accounts Claudia Adams claudia@oceanrockmedia.co.za
displays at three major entrances. At Karibu we are also one of the main sponsors and our impact there is now much greater than before. We have also recently increased our distribution thanks to the UK-based wholesale tour operator Kamilli Safaris giving us access to their database and providing us with other valuable inputs. And we are also proud to announce that we have expanded successfully into new markets, namely Angola and Rwanda, while we have also improved our market share in Uganda. In the meantime plans to embark on an African road show are at an advanced stage. The focus will be to further familiarise the industry with Encounter Africa, to appoint agents and to establish satellite offices in countries such as Botswana, Kenya, Tanzania and Zambia.
Production & Client Services encounterafrica@oceanrockmedia.co.za Sales Managers Gerhardt Burger gerhardt@oceanrockmedia.co.za Shaun Ross shaun@oceanrockmedia.co.za Marketing Advisors Caryn-Lee Enelbrecht, Noel Sands, Craig Stobbs Distribution Enquiries Shakier Brenner shakier@oceanrockmedia.co.za Advertising Enquiries Shaun Ross
While we are the definitive directory for responsible tourism with a social conscience, we also put our money where our mouth is. During October last year we sponsored a number of prizes for charity events conducted by the Nazareth House, Little Lambs and African Tails charities. Following on that, we “adopted” 4 orphans from the Al-Noor Orphanage Centre in Woodstock, Cape Town and took them for a funfilled outing to Ratanga Junction, Cape Town’s world-class theme park. In addition we are looking forward to presenting a scholarship for one student from a disadvantaged background or community to attend the hotel school training programme of the Mpumalanga Regional Training Trust (MRTT) in South Africa.
Subscriptions
For now that is all the news from us. We trust that you will once again enjoy this edition of Encounter Africa.
Tel: +27 (0)21 461 7482 Fax: +27 (0)21 461 7471 ___________________________ ___________________________ ___________________________ ___________________________ ___________________________
With warm regards
SHAKIER BRENNER
Publisher
Claudia Adams claudia@oceanrockmedia.co.za Business Enquiries Shakier Brenner ___________________________
Ocean Rock Media Suite 401, 95 Sirlowry Studios, Sirlowry Road, Cape Town, South Africa
Email: info@oceanrockmedia.co.za
Photography & Maps: Alison M Jones (Cover), Nelson Mandela Bay Tourism, Map Studio, Some pictures and photographs have been sourced from iStockPhoto, Stock.Xchng, Wikimedia Commons, Freemage and other sources of stock pictures and photography. Use is under a royalty free or open license. Pictures and photographs used in the respective advertisement profiles are copyright to the relevant advertiser. Copyright and ownership remain with the respective owners. © Copyright 2010\2011 Ocean Rock Media and/or Encounter Africa. No section or part of this directory may be copied, reproduced or distributed for any purpose in any format whatsoever without written
permission of the publishers. All information provided and opinions expressed in this publication are provided in good faith but do not necessarily represent the opinions of this publication, publisher, or editor. Although every possible care has been taken to provide information that is true, correct, up to date and not malicious, Ocean Rock Media, its owners, staff and associates cannot be held legally liable in any way for any loss, damage, injury or expense however caused, arising from the use of or reliance upon, in any manner, of the information or opinions provided in this publication and does not warrant the truth, accuracy or completeness of the information provided.
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Encounter Africa | The Definitive Directory For Responsible Tourism
Nelson Mandela Bay – Tourism for a new era By Stef Terblanche
N
elson Mandela Bay, the jewel of South Africa’s south-eastern coast, has in recent years become a renowned tourist destination offering fantastic variety. It has everything – from urban sophistication, to a fascinating marine environment, scenic national parks teeming with wildlife, great sports events and facilities, outdoor adventure, cultural diversity and some of the best beaches. The metropole encompasses the city of Port Elizabeth, the riverside villages of Colchester and Cannonville and the inland towns of Uitenhage and Despatch. Surrounding this urban sprawl is the Addo Elephant National Park, private game reserves, pristine wilderness areas and a beautiful stretch of coast. We spoke to Ms Mandlakazi Skefile, CEO of Nelson Mandela Bay Tourism, about this unparalleled tourist destination.
butterfly. That said, there is still much room for improvement, especially when it comes to creating greater demand in the industry for our offering. We are known to be a secret and a hidden gem – but that was before. Now we want to stake our claim amongst other big cities. The secret is out. Now it’s all about what we do with the information and how we sell it. Ultimately it’s all about collaboration. The more we engage other cities and provinces, the more effective we all are in promoting the overall destination: South Africa. At the same time we want to change the perception that Nelson Mandela Bay is a gateway to other great things, which we aren’t – we are the great thing. Once again this requires collaboration, which is the key to drawing people in and showing them the city’s best.
EA: Where has tourism in the city come from and where is it going?
EA: How have you seen the tourism industry change in your time and what impact has this had on the city?
MS: We have come a long way – from a small port city – to becoming a world-class destination. It’s been an incredible journey seeing the city morph and really become a newly emerged
MS: In my time, I have seen the local industry organise for the World Cup in a way that actually saw it “over-prepare itself ” – of course
this has put pressure on the system, but it has also enabled the city to reach for new heights by overshooting a mark that will be reached in time anyway. In this way, we as the city’s tourism agency, now have to raise our game with the industry and facilitate additional demand for the destination. Another major challenge has been the recession. That did not help us much, though we were buoyed briefly by the World Cup. Essentially however the recession has taught the industry that it needs to be flexible and change with the times and the economic markets. There has definitely been a decline in the traditional markets, but at the same time we have seen huge opportunities emerging, especially in developing countries like China and India, where growth is in double digits. It is critically important to take note of what is happening in new markets, and what opportunities this will create for tourism to Nelson Mandela Bay. People need to shirk old ways of doing business and set their sights on new emerging markets that might sustain us through a recession on one side of the world by enabling a market on the other side, metaphorically speaking.
That said the end of 2011, beginning of 2012, has seen a positive shift. Over the past six months the industry itself has admitted that it has seen an upswing in the market. One property and guesthouse owner told me recently that October 2011 to January 2012 were the best months they have had since they opened and that they had exceeded their occupancy targets! So things are not as bad as they once seemed and the industry needs to embrace the ebb and flow and mercurial market as an opportunity. EA: What makes Nelson Mandela Bay unique? MS: Wow, there are so many things! Obviously our animal kingdom Big Seven – lion, leopard, elephant, buffalo, rhino, southern right whale, and the great white shark - catapult us into a new league. Then we have our people. We have some of the best people in the country: warm, friendly, kind, engaging. Our people have stories. They invite you in and share their lives and stories – and this is what tourists want to experience. Tourists are no longer looking for staged authenticity. They want real experiences with real people and our city offers this to them. Nelson Mandela Bay also has gorgeous
beaches, some of the best in the country, complimented by a compact city – so visitors can get around easily and maximise their holiday time. Above all of this, we are a relatively safe destination which makes holidaying here relaxed and warm. EA: How does the city compete with other South African destinations? MS: NMB has its own unique selling points, which are mainly the Big Seven and the fact that we are the Mohair Capital. But as much as we are competing with other cities and destinations, we want to regard ourselves as complimenting a South African experience. However, if you do come to this region, you will find a unique place under the sun with our people. As the markets change too, Nelson Mandela Bay is fast becoming considered as an affordable destination of choice – with much to offer that does not break the bank and still allows for an incredible holiday. This is something the industry needs to capitalise on – catering for the domestic market. We have always been a destination favoured by visiting family and friends and in this economic climate this
approach to holidaying is going to be embraced more prominently. EA: What’s your favourite space in the city and why? MS: My place under the Nelson Mandela Bay sun is without a doubt the Donkin Reserve, right in the heart of the city and a place that to me speaks about love and potential. The Donkin has long been an icon of the city with its monument to Lady Elizabeth Donkin, after whom Port Elizabeth is named, and the lighthouse forming a welcome beacon of light for all visitors. Currently it has also become an icon of the revitalisation that is happening in the city as it transforms itself into a world-class destination. The Donkin Reserve is a canvas for public art. It is a place of expression and freedom, with people climbing on the artworks, playing soccer at sunset, and for me it says everything I want to say about where I live: old and new meet here, heart and love preside, and my city is developing to enter a new era.
& n r e h t u So a c i r f A t s Ea
3°4′33″S 1′12″E and 37°2
A
number of the products, services and operators showcased in Encounter Africa have properties or operations in more than one country in the Southern and East African Region. They have been accommodated in this section rather than under a specific country Southern and East Africa comprises a vast and varied geographical area, full of breathtaking scenery, exquisite wildlife, wonderful surprises, ancient and modern cities existing side by side, unspoilt rural habitats, and a confusing array of peoples, cultures and languages...as well as a history that goes back to the very cradle of mankind. The countries that make up the Southern and East African Region are: (In the South) – South Africa, Botswana, Mozambique, Namibia, Swaziland, Zambia and Zimbabwe; (In the East) – Kenya, Tanzania, and Uganda. In this vast region discerning travellers can pick and choose from wildlife offerings that range from whalewatching in the southern oceans around South Africa, to the desert elephants of Namibia, the iconic Big Five of the Kruger National Park in north-eastern South Africa, the crocodiles and birdlife of the Okavango Delta, the gorillas and chimps of Uganda, to the awesome annual migration of thousands of wildebeest in Tanzania. Natural wonders of the region include the majestic Table Mountain in the south; the massive sand dunes of the world’s oldest desert in Namibia; the swamps wonderland of the Okavango Delta; the thundering, misty Victoria Falls separating Zambia and Zimbabwe; the tropical Indian Ocean island paradises of Mozambique; the Great Lakes and the Rift Valley of East Africa; the Nile River and Lake Tanganyika to the north; the great plains of Kenya; and Africa’s highest mountain, Mount Kilimanjaro in Tanzania. This truly is an amazing sub-continent where amazing people nourish their souls.
Overview LANGUAGES ■ English is predominantly spoken in all of the countries in this region, with the exception of Portuguese-speaking Mozambique. In Namibia German is also widely spoken while in Namibia and South Africa Afrikaans, a language 22
Encounter Africa | The Definitive Directory For Responsible Tourism
similar to Dutch and Flemish, is widely spoken. ■ A great variety of indigenous African languages are also spoken in these countries. ■ Various other European and some Asian languages are also spoken by minorities residing in a number of countries in the region.
■ Various European and Asian languages are also widely spoken in a number of countries in the region.
CAPITAL CITies ■ Countries in the region boast thriving capital cities that often blend the old and the new in an explosion of sound, colour, activities and people. ■ The various capital cities are: Pretoria/Tshwane (South Africa); Gaborone (Botswana); Maputo (Mozambique); Windhoek (Namibia); Mbabane (Swaziland); Harare (Zimbabwe); Nairobi (Kenya); Dodoma (Tanzania); Kampala (Uganda): and Lusaka (Zambia).
CLIMATE ■ The climate for this region varies greatly, from the moderate Mediterranean climate of South Africa’s Western Cape; to the coastal desert areas of Namibia that are cooled off by the icy Atlantic; the hot and humid conditions of Zambia; the hot desert climate of Botswana; the tropical heat of Mozambique and Tanzania; the fresh mountain air of Swaziland; the cold and wet of parts of Uganda; to the cool air of the Kenyan highlands. ■ Due to the combination of the region’s generally high altitude and the rain shadow caused by high mountain ranges, the East African interior is quite cool and dry. ■ Rainy season in some parts is all year round, in others, mostly to the East, it is in summer (December/ January) while in the southwest it is in winter (June/ July).
TIME ZONEs The countries of the region fall into a time zone range of UTC/GMT +2 hours to UTC/GMT +3 hours going east.
currancies ■ While all of the countries have their own currencies, the most widely used local currency in the region is the South African Rand which is accepted all over Southern Africa; the US dollar and Euros are also widely accepted.
TELECOMUNICATIONS & INTERNET ■ Most countries in the region have good to excellent fixed line telephone services and rapidly growing cellphone networks. Internet and email services are also available, although restricted in some countries to the urban areas. ■ Good internet services with Internet connection in most hotels and lodges, while private networks offer Voice over Internet Protocol (VoIP).
ELECTRICITY ■ The power supply in all countries of the region fall within the 220/230/240 volts AC 50 HZ range. ■ Most plugs are 15 amp 3-prong or 5 amp 2-prong, with round pins.
AIRLINES ■ All major international airlines fly to South Africa, with many flying to other capitals in the region. ■ Various domestic airlines and many private air charter companies and helicopter services operate throughout the region.
AIRPORTS ■ All capital cities in the region have international airports.
TAXES ■ A number of countries in the region charge VAT on goods and services sold. ■ Most countries in the region allow the importation of some duty-free goods for personal use.
ENTRY REQUIREMENTS ■ These vary from country to country – check the individual Country Overviews in this directory for details or check the official tourism websites of the various countries online.
HEALTH & MEDICAL ■ Medical facilities and health services range from world class in South Africa to very poor in some countries. ■ Various types of vaccinations are required in the different countries. – check the individual Country Overviews in this directory or the official online websites for details. ■ Malaria, TB, HIV/Aids are high risks in most parts of the region. ■ Tap water is safe to drink in South Africa, except in a few rural areas, while it is less safe in some of the other countries.
DRIVING & LOCAL TRANSPORT ■ Roads, driving conditions and road rules vary greatly across the region – check the individual Country Overviews in this directory
SAFETY ■ With the exception of Zimbabwe and Uganda, countries in the region are stable democracies free of conflict. Kenya and Uganda have experienced terrorist attacks in recent years while the US Embassy in Tanzania was bombed in 1998. ■ Currently all of the countries are quite safe for tourists who follow normal personal safety rules. ■ Crime ranges from high in some countries to relatively low in others. ■ Travellers should however check with relevant embassies and the cautionary warning issued by their own countries before travelling – Encounter Africa cannot be held responsible for any incorrect or outdated information in this regard.
USEFUL CONTACTS ■ See the individual Country Overviews in this directory.
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The Elewana Collection & SkySafari
Accommodation Groups
Elewana Collection comprises of six camps, lodges and hotels in varying iconic locations across Tanzania and Kenya. Each property is carefully designed to maximise comfort for the safari traveller whilst providing exceptional standards of service, excellent facilities and activities, as well as multitude of culinary experiences. SkySafari in combination with the Elewana Collection is a 7-day and 8-night safari visiting some of the most iconic locations in East Africa and staying at some of the best accommodations available.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Group Overview Countries in which Group has properties: Tanzania & Kenya. Location of Head Office: Arusha, Tanzania. Year established: 2004 Market segment in which group is active: Luxury safaris. Group specialities or unique features: Safaris, game packages, luxury accommodation including camps, lodges & beach hotels. Group’s environmental policy: Lodges and camps designed for minimal environmental footprint. Group’s social responsibility policy: Engaging with / assisting local communities through various programmes.
Rates Ranging between US$295 and US$745 per person sharing. Contact / Booking details Tel 1: +255 (0)27 250 0630 / 9 Email: info@elewana.com Web: www.elewanacollection.com or www.skysafari.com
Accommodation Offered Property 1 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 2 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 3 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 4 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 5 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 6 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features:
Arusha Coffee Lodge Safari Lodge 30 rooms (18 standard and 12 suites) all with en-suite bathrooms. Pool, bar, restaurant, Wi-Fi, shops, conferences, business centre, room service, private dining, lounge, and more.
Tarangire Treetops Safari Lodge 20 treehouses. Next to Tarangire National Park; main lodge has bar, restaurant, Wi-Fi, water hole game viewing, Maasai boma entertainment area, pool, sundecks
The Manor at Ngorongoro Safari Lodge 20 rooms (10 cottages) En-suite bathrooms; main house has dining room, restaurant, snooker room, cinema, private dining areas, sun terraces, gardens, pool, massage, Wi-Fi.
Serengeti Migration Camp Safari Luxury Tent Camp 20 spacious rooms. En-suite bathrooms; main tent has dining room, restaurant, lounge, private dining areas, sun terraces, pool, Wi-Fi, walk to Grumeti River site of annual migration.
AfroChic Diani Beach Boutique Beach Hotel 10 rooms En-suite bathrooms, dining room, pool, beach front, balconies, library, private dining options, sun terraces, beach cabanas, Wifi.
Kilindi Zanzibar Boutique Beach Hotel 15 rooms Domed pavilions with en-suite bathroom, plunge pools, gardens; main, Wifi pavilion has restaurant, lounge, bar, pool, dining options, spa and more.
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing
Bird watching Hikes & walks Mountain climbing Cultural / village tours
Sailing / boating Kayaking Hot air balloon rides Elephant rides
Horse riding Helicopter rides Paragliding / hang-gliding Sports activities
Snorkelling / diving Visiting museums Shopping / markets Historical / geological sites
Wildlife & Scenic Offerings • •
Wildlife: Wildlife viewed in group’s 4WD vehicles on either own conserve areas or in adjacent/nearby national parks; annual migration viewed at Grumeti River crossing; includes large variety of species, including Big 5 and many bird species. Scenery: Many attractions surrounding all properties, including forests, mountains, reserves, parks, rivers and more.
• •
Tanzania Association of Tour Operators & Hotelkeepers Association of Tanzania; Endorsee of Responsible Tourism of Tanzania. Won several awards/nominations from Trip Advisor, Guardian Travel, Conde Nast and World Hotel Awards
•
Child, payment and cancellation policies apply – see website.
Memberships & Awards Policies
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Inspiring Africa Travel, Tour & Safari Operators The company offers extraordinary and inspiring responsible travel experiences covering the entire continent of Africa, from the bustling souks of Morocco, to the plains of Maasai Mara and Serengeti in Kenya and Tanzania, the Okavango Delta, the ancient pyramids of Egypt and the idyllic islands of the Indian Ocean archipelagos. Experiences are personalised for individual travellers or small groups and only licensed and experienced operators and guides are used.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
South AEfarsict aA, frica, Southern & Africa
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Airport / Landing Strip: Guest Transfers: Road Access:
South Africa Head office South Africa, operates throughout Africa & Indian Ocean Islands Cape Town (head office) Cape Town International Airport Depends on tour itinerary Yes Yes
Rates Rates vary and depend on type of itinerary/package selected. Contact / Booking details Tel: +27 (0)83 455 5061 Email: tours@inspiringafrica.com Web: www.inspiringafrica.com
Company / Operation Primary Business Activity: Branch Offices: Year Established: Operational Staff: Qualifications & Experience of Guides:
Independent tour operator. Africa & Europe 2000 Only fully qualified and experienced driver-guides are used.
Facilities & Services Main Services / Operations / Activities Offered: Supplementary Services: Vehicles Used For Tours / Safaris: Accommodation Provided: Accommodation Services & Facilities:
Offers individualised tours including unique African safaris and animal experiences, romantic travel, photography, gourmet and wine, golf, cultural experiences, extreme adventures, small groups and families and media tours. meeting and assisting guests on arrival at selected ports of entry; 24/7 contact numbers for guests; all accommodation reservations for hotels, game lodges and guest houses; transportation in air-conditioned micro buses and luxury coaches; booking of car rentals and chauffeur driven services; choice of foreign language drivers and guides; full-time escorted tours; scheduled tours with guaranteed departures, minimum of two passengers; specialised tours for weddings, honeymoons, palaeontology, geological interest, photography, gourmets, flora, whale and shark watching; tailor-made golfing holidays; and pre- and post-conference tours. Depends on tour package. Accommodation used on tours is of highest quality, exclusive, award winning luxury safari lodges and camps, private island getaways, five star boutique hotels and luxurious trains, catamarans and yachts. Depends on tour and type of accommodation selected – all standard services and more.
Tours & Safaris • • • • • • •
Personalised travel and tour experiences: Incorporates luxury train, yacht and camp experiences of 8 to 14 days or longer and includes exploring Namibia’s coastal wilderness and desert scenery; Botswana’s famed Okavango Delta; Zambezi and Nile River experiences; wildlife and cultural safaris in Rwanda, Ghana, Tanzania, Kenya, and Niger; national park experiences in Southern and East Africa, such as Kruger National Park in Southern Africa, Nyanja National Park in Zimbabwe, South Luangwa National Park in Zambia, Rift Valley, Maasai Mara, Tsavo, Amboseli and Serengeti in Kenya and Tanzania , or Mole National Park in Ghana; Island getaways in Seychelles, Madagascar, Reunion, Maldives or the Greek Isles; or luxury African safaris, African family journeys, romantic or celebration travel, journeys for women, or extreme experiences.
Memberships & Awards • •
Member of African Travel and Tourism Association (ATTA). Partner lodges and destinations are also members of various associations and have won numerous awards.
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Landscape Tours Travel, Tour & Safari Operators Landscape Tours offers an exclusive range of scheduled tours throughout South Africa and in other countries in Sub-Saharan Africa – including Namibia, Tanzania, Botswana, and Zambia. Tours are in small groups of 7-14 persons and are ideal for single people or couples to join. Each tour is led by one of Landscape’s experienced and friendly guides or tour leaders. Tours are led by experienced guides, and are meticulously planned and executed.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
& l a r t n e C , n r e h t u So ast Africa E
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Guest Transfers: Road Access:
Contact / Booking details Reservations Manager: Stephen/Grant/Gayle Tel 1: +27 (0)21 851 7706 Fax: +27 (0)21 851 744
South Africa Southern, Central & East Africa Cape Town Head Office: Cape Town International. Yes (Johannesburg and Cape Town) Yes
Email: info@landscapetours.co.za Web: www.landscapetours.co.za
Company / Operation Primary Business Activity: Head Office: Year Established: Operational Staff: Qualifications & Experience of Guides:
Rates Rates range from US$125 to US$250 per person per day fully inclusive.
Designs and operates its own exclusive tours, and private tours. Somerset West, Cape Town. 1990 7 office staff & 7 guides / tour leaders, plus part-time local guides used. All guides are qualified and trained for various detailed itineraries.
Facilities & Services Main Services / Operations / Activities Offered: Supplementary Services: Vehicles Used For Tours / Safaris: Accommodation Provided: Accommodation Services & Facilities:
Tour and safari operator - over 20 different scheduled itineraries. Ancillary bookings and other services, but is not a travel agent. Operates 6 minibuses/cars licensed for public transport use within South Africa, and chartered vehicles in countries. Hotels, lodges, guesthouses and chalets in national parks are selected for location, character, service, value, comfort and safety. All rooms/chalets with en suite bathroom.
Tours & Safaris • • • • •
South Africa’s Namaqualand Flowers - 4/6 days: World-famous springtime wild flowers in August/September. Garden Route and Swartberg Mountains - 5 days: South Africa’s famous Garden Route combined with beautiful arid areas of Swartberg Mountains and Karoo. Cape to Addo Safari - 8 days: 2,000km scenic round trip from Cape Town with stays in various national game parks, including famous Addo Elephant Park. Kalahari Nature Safari - 10 days: Visit starkly beautiful and arid northern desert areas of South Africa, including Namaqualand, Augrabies Falls National Park, and Kgalaghadi (Kalahari ) National Park. Namibia - Etosha & the Deserts - 13 days: Highlights of central Namibia, Namib Desert and Sossusvlei, Swakopmund, Brandberg; Spitzkoppe, Damaraland, Etosha and Windhoek.
•
North & South Namibia (9/12 days): two tours which explore the remoter parts of this exciting country.
•
Zambia’s South Luangwa (6 days): Fly in with our guide to experience the essence of wild Africa - the remote and beautiful Luangwa River area, teeming with wildlife.
•
Okavango Delta Special - 5 days: Fly in with a guide, stay in classic safari camp and experience game viewing by 4WD vehicle, boat or canoe. Victoria Falls, Livingstone & Chobe - 8 days: Fly in with guide to Zambezi River area, Victoria Falls, game safaris, river cruises, and fascinating blend of colonial and African ambience. Serengeti & the Ngorongoro Crater - 10 days: Fly to Kilimanjaro, Tanzania for classic game viewing and legendary East African experience. Zanzibar - 7 days: Fly to Stone Town, Zanzibar, historical tours, experience people, flora and fauna of the islands, and more. The African Bush - 7 days: Best way to experience African bush, its wildlife and scenery.
• • • •
Memberships & Awards Member of South African Tour Operators Association; Cape Town Tour Operators Association; and Cape Town Tourism. Registered with South African Department of Transport and Namibian Tourism Board.
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Talatona Convention Hotel Accommodation The Talatona Convention Hotel is the first 5 star hotel opening in the Luanda region of Angola, and the first hotel in Talatona. It offers exquisite and exceptional service and facilities in a beautiful setting. The hotel, its luxurious villas, its International Convention Center and its International Exhibition Centre are all situated in a secure complex. Much more than just a hotel, the Talatona Convention Hotel is refreshing and modern. Guests will be enchanted by the mix of excellent business services and a wide selection of dining and leisure facilities.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Angola,laLtuonaanda, Ta
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:
Angola Luanda / Talatona Luanda 4 de Fevereiro International Airport n/a Yes Yes
Rates Between US$450 and US$3,500 per person per night depending on type of room/suite. Contact / Booking details Reservations Manager: Albertina Cassessa Tel 1: +244 (0)226 424 300 Fax: +265 (0) 1 750 336 Email: reservas@hoteltalatona.com Web: www.hoteltalatona.com
Accommodation Offered • Total number of guests: 522 • 144 Single Rooms, 36 Twin Rooms, 17 Junior Suites, 3 Luxury Suites and 1 Presidential Suite all sleeping 2 persons each; and 20 Villas each sleeping 6 persons.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk
Deck / Veranda Tea / coffee station Mosquito nets Views Room safe Electricity
Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities
Air-conditioning Hairdryer Bathrobe/Slippers Wheelchair access Fire place Internet / Coms
Sports facilities Sauna Massage Health spa Crèche Child minders on request TV room Theatre/cinema Curios shop Room safes
Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours Bank/money changing Laundry service Live entertainment Weddings hosted
Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance
Children activities Covered Parking Tennis Court Beauty Salon Climate Technology Wake-up Service
Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides
Horse riding Camel rides Helicopter rides Paragliding / hang-gliding Sports activities Snorkelling / diving
Swimming Beaches Visiting museums Shopping / markets Historical / geological sites Cultural / village tours
Astronomy / Star gazing Karaoke Live entertainment Sundowners /outings Conservation activities
Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area Gymnasium
Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab / Breeding Projects
Wildlife & Scenic Offerings • •
Wildlife: Can be viewed in open 4WD vehicles at nearby Kissama National Park which is recovering from the war and widespread poaching - abundant bird life can be seen. Scenery: Nearby Kissama National Park, the coastal area and beaches, Mussulo Island and Fazenda dos Mangais.
Memberships & Awards •
Member of Preferred Hotels & Resorts.
Policies • • •
Children welcome. Payment to be made in advance. Cancellation & no-show policy applies.
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a n a w s t Bo
22° 00’ S 0’ E and 24° 0
S
ituated in Southern Africa, Botswana is a landlocked country of stunning contrasts. Its worldfamous Okavango Delta has the most amazing waterways teeming with fish, birds and water-bound animals. However, leave the delta and you enter the dry, sandy plains of the Kalahari Desert interspersed with dry savannah and ancient salt pans Far-flung, isolated and sparsely populated rural areas contrast sharply with bustling, modern urban centres. This land of wide open spaces offers an untamed wilderness with some of the best wildlife viewing in Africa. Botswana is a largely crime-free, safe and stable democracy with a thriving economy. It is surrounded by South Africa, Zambia, Namibia and Zimbabwe.
Overview LANGUAGES
TIME ZONE
English & Setswana.
UTC/GMT +2 hours - no daylight saving time at present.
CAPITAL CITY
MONEY & CARDS
Gaborone.
■ Currency: the Pula divided into 100 Thebe. ■ All major credit cards, including Visa, MasterCard, American Express and Diners Club. ■ Most hotels and lodges accept travellers’ cheques & foreign currency. ■ Exchange bureaus at major border posts, no exchange controls ■ Several major commercial banks - Automatic Teller Machines (ATM) at most shopping malls and hotels.
CLIMATE ■ Semi-arid, subtropical, very hot and rainy summers, mild and dry winters. ■ Summer (November – March): 19-33°C - Winter (May to August): 5-23°C. ■ Rainy season with sporadic showers in the summer months (November – March). ■ Humidity from 60 to 80% during summer mornings, dropping to 30 - 40% afternoons. ■ Best visiting months for both weather and game viewing from April to October. 34
Encounter Africa | The Definitive Directory For Responsible Tourism
TELECOMMUNICATIONS
ENTRY REQUIREMENTS
■ Good fixed-line telephone network and internet services. ■ Three national cell phone operators serve mostly urban areas, major routes & tourist destinations. ■ Roaming agreements with companies in a number of countries.
■ Citizens of Commonwealth countries do not require a visa and visa abolition agreements exist with a number of countries. ■ All other foreigners need a visa. ■ Visa requirements: Complete Form D (Visa form); Letter of support from the host; two passport size photos; fee of P25.00 (around USD 4.00); return visa or residence permit from his/her country of residence; return air ticket; confirmation letter from the country if the person is coming for business purposes.
INTERNET Good internet services with Internet connection in most hotels and lodges, while private networks offer Voice over Internet Protocol (VoIP).
POSTAL SERVICES Reliable national mail service and other services such as money transfers and courier services.
ELECTRICITY 220 volts AC, 50hz - outlets are of the round three-pin type.
AIRLINES ■ Various international carriers fly into Botswana or neighbouring countries, especially nearby Johannesburg, South Africa, with connecting flights. ■ National carrier Air Botswana operates scheduled domestic flights from Gaborone to several destinations, including Francistown, Maun, Kasane. ■ Various other carriers operate services to the capital and private operators maintain links to various tourist destinations. ■ Direct flights from Johannesburg, Harare, Cape Town and Windhoek to Maun International Airport (MUB) which serves the Okavango Delta. ■ Well-developed air charter industry.
AIRPORTS ■ Main airport is Sir Seretse Khama International (GBE) 15km (9 miles) northwest of Gaborone with smaller airports at Francistown, Ghanzi, Jwaneny, Kasane, Pont Drift and Selebi-Phikwe. ■ Airport facilities: Luggage storage, luggage shrink wrap, banks, bar, snack bar, restaurant, post office, duty-free shops and car hire. ■ No regular bus services to and from the airport, but hotels run minibuses, while taxis are available. ■ Arriving persons must declare goods to Customs Officer on baggage declaration Form J.
TAXES ■ VAT of 10% charged on most goods purchased, while customs and excise duties are charged on some goods brought in. ■ Botswana belongs to the Southern African Customs Union (SACU) - South Africa levies and collects most of the customs, sales, and excise duties for the 5 member states.
HEALTH & MEDICAL ■ There is a fairly high risk of malaria, especially in the rainy season, in certain areas such as Central Botswana, Chobe, Ghanzi, Northeast, and Northwest, but none in the cities of Francistown and Gaborone. If visiting affected areas it is recommended that antimalaria drugs be taken 2 weeks before departure. ■ Other risks include tick-bite fever, sun and heatrelated problems, snake-bite, HIV/AIDS, Bilharzia. ■ Tap water is safe to drink in urban areas and the larger urban areas offer good health facilities.
DRIVING & LOCAL TRANSPORT ■ All urban centres are connected by highways and very good tarmac roads. ■ Driving is on left hand side of road. ■ Off main routes, the roads range from good, highspeed gravel to deep, rutted sand. ■ Speed limits apply and seat belts must be worn. ■ Various private bus and minibus passenger transport companies provide good services, as does Botswana Railways with air-conditioned luxury rail travel between various centres. ■ All major car hire services operate in Botswana, and taxis and minibus taxis operate in all towns.
SAFETY ■ Botswana is a stable democracy since independence in 1966 and safe for visitors, but some crime does occur take basic precautions as for most other countries.
USEFUL CONTACTS Botswana Tourism Board: Tel +267 391 3111; Fax +267 395 9220; Email board@botswanatourism.co.bw. Customs & Excise: Tel +267 3642100; +267 392 2855 Fax +267 392 2781. Air Botswana: Tel +267 395 2812. Sir Seretse Khama Airport: Tel +267 395 8440. Rail Services: Tel +267 471 1375. Immigration: Tel +267 361 1300. Wildlife and National Parks: Tel +267 397 1405. Hotel & Tourism Association: Tel +267 395 7144. Automobile Association: Tel +267 390 2111. First National Bank: Tel +267 364 2600. Standard Chartered Bank: Tel +267 360 1500; Fax +267 391 8299. Barclays Bank: Tel +267 395 2041; Fax +267 391 3672.
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Luxury, naturally Lodges and safari camps immersed in their natural landscapes
Extraordinary safari camps and lodges Botswana: Sanctuary Chief’s Camp, Moremi Game Reserve Sanctuary Baines’ Camp and Sanctuary Stanley’s Camp, Okavango Delta Sanctuary Chobe Chilwero, Chobe National Park www.sanctuaryretreats.com / southernafrica@sanctuaryretreats.com
Sanctuary Retreats Botswana Accommodation Groups Sanctuary Retreats represents a collection of fine luxury lodges and camps with twelve properties situated in Botswana, Zambia, Kenya, Tanzania and Uganda. The best in its specific area, each property has been developed with acute sensitivity for the environment, animal habitats, people and culture. The outcome is an exclusive and fulfilling travel experience with superb service, a vast range of activities and expert local guides.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Group Overview Countries in which Group has properties: Botswana, Zambia, Uganda, Kenya, and Tanzania. Location of Head Office: South Africa Year established: 1999 Market segment in which group is active: Luxury accommodation in lodges and camps. Group specialities or unique features: Providing exclusive and fulfilling travel experience with superb service. Staff Employed: Approx. 5000 Group’s environmental & social policy: Committed to environmentally and socially sustainable practices.
Rates From US$565 plus per person per night. Contact / Booking details Reservations Manager: Bridget Thompson Tel 1: + 27 (0)11 438 4650 Tel 2: +27 (0)86 218 1482 Email: southernafrica@sanctuaryretreats.com Web: www.sanctuaryretreats.com
Accommodation Offered Property 1 Name: Sanctuary Chief’s Camp Location: Chief’s Island, Moremi Game Reserve, Botswana Number & Type of Rooms / Units: 12 Luxury Bush pavilions, 5 stars Facilities & Features: Pavilions are hidden woodlands. All have private decks, indoor and outdoor showers, mosquito nets and ceiling fans. Communal decked living room with views of floodplains. Dining area with fire pit offers game viewing. Property 2 Name: Sanctuary Baines’ Camp Location: Private Concession, Okavango Delta Number & Type of Rooms / Units: 5 luxury Suite, 5 stars Facilities & Features: Low environmental impact camp. Communal swimming pool. View game from wooden deck surrounding main dining/sitting room. Luxurious tented suites have adjoining outdoor bathrooms. Property 3 Name: Sanctuary Stanley’s Camp Location: Private Concession, Okavango Delta Number & Type of Rooms / Units: 8 classic safari tents, 4 stars Facilities & Features: Intimate camp set around large sitting/dining area with views of Okavango Delta floodplains. Wildlife viewed from swimming pool. Excellent for large buffalo herds of 2,000 or more. Tents have ceiling fan and wooden decks with hammocks. Property 4 Name: Sanctuary Chobe Chilwero Location: Bordering Chobe National Park Number & Type of Rooms / Units: 15 air-conditioned cottages, 5 stars Facilities & Features: The main area has views over the Chobe River bordering Chobe National Park with its elephants and huge buffalo herds. Rooms have inside and outside shower, tubs, and private gardens. Spa with a range of treatments.
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks Mountain climbing
Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides Horse riding
Camel rides Helicopter rides Paragliding / hang gliding Sports activities Snorkelling / diving Swimming
Beaches Visiting museums Shopping / markets Historical / geological sites River boating Walking safaris
Spa treatments Educational animal interaction
Wildlife & Scenic Offerings • •
Chief ’s Camp offers Big 5 game viewing; other camps offer lion, leopard, elephant, hippo and plains game. Sponsor of Living with Elephants Foundation allowing guests to interact.
Memberships & Awards •
Have won a number of prestigious awards from Condé Nast and Travel & Leisure among others.
• •
Children welcome but some restrictions apply at some camps. Booking, payment and cancellation policies apply and can be obtained on website.
Policies
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Legend Mobile Safaris ESCAPE TO A UNIQUELY AFRICAN EXPERIENCE Operating from Maun. In the Delta we have access to remote islands which are accessable only by boat, where you will experience an abundance of wildlife and an opportunity to view some of more than 400 different species of birds found in the Delta. Also elephant, buffalo and plains game. Accommodation is at BOGA campsites in dome tents with bedrolls. Camps are prepared for the guests and all meals are prepared and served. Guests are transported in motorized boats to the islands, where they are able to participate in game walks and mokoro excursions. This is the ultimate safari experience. Contact us for your Tailor Made Holiday Central Reservations Office – 0027 (0) 15 307 3377 • Botswana – 00 267 686 3853 info@legenddestinations.co.za
Legend Destinations Travel, Tour & Safari Operators Botswana-based Legend Destinations offers tailor-made travel options and safari holidays that include game drives, river cruises, and mobile safaris in the spectacular settins of the Moremi and Chobe Game Reserves, and the Okavango Delta.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
wai, h K , a t l e D o g n a v Oka oremi, Chobe M
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Botswana Region: Maun / Sunrise Water Complex Nearest Town: Maun Nearest International Airport: Maun International Airport, or international airports at Gaborone and Johannesburg Local Landing Strip: Yes Guest Transfers: Yes Road Access: Yes
Rates From US$260 per person per night. Contact / Booking details Reservations Manager: Celia Tel 1: +27 (0)15 307 3377 Tel 2: +27 (0)82 902 4493 Fax: +27 (0)15 307 5554 Email: info@legenddestination.co.za
Company / Operation Primary Business Activity: Tour Operator and Accommodation Supplier. Branch Offices: At Tzaneen in South Africa, and Maun, Botswana. Year Established: 2010 Operational Staff: 8 x driver-guides, 4 x drivers, 8 x boat trip guides and 15 camp staff. Qualifications & Experience of Guides: All guides are registered in Botswana and hold Professional Drivers’ Permits.
Facilities & Services Main Services / Operations / Tour packages including guided game drives in Moremi/Chobe National Activities Offered: Parks, full-day Okavango Delta Boat cruises, Delta Mokoro trips, Delta Island overnight trips, and transfers. Vehicles Used For Tours / Safaris: Own fleet of specially fitted, 10-person game-viewing 4WD vehicles, Kombi minibuses, and variety of boats. Accommodation Provided: Accommodation is at BOGA campsites in dome tents with bedrolls. Camps are prepared for the guests and all meals are prepared and served. Guests are transported in motorized boats to the islands, where they are able to participate in game walks and mokoro excursions. This is the ultimate safari experience. Accommodation Services & Facilities: Ablution facilities consist of a VI pit latrine with provision for privacy and sufficient ash for cover. A shared and enclosed bush shower will be erected at each camp site and warm water will be available on 20 minutes request
Tours & Safaris •
Tailor-made safaris into Okavango Delta: Maun to boat station; boat to Island Camp in the Okavango Delta for 2 nights; transfer back to Maun by boat; Meals included. All trips tailor made and can be changed to guests’ liking.
•
Mokoro (dugout canoe) & Boat Trips: The company can take clients on mokoro trips/boat trips in the Delta//Day trips into Chobe and Moremi National Parks.
•
Wild Life: Includes lion, elephant, hippo, wild dog, hyena, plains game, and bird life. Lion and hyena frequently enter the camp. Elephants, plains game and hippo frequent the river near the camp. Plentiful bird life.
•
Scenery: Attractions include the river, Delta, and national parks.
Memberships & Awards •
Registered with Botswana Tourism for vehicles and boats.
Policies •
Children: Children 6 years and older welcome on water mobile safaris. No charge for children under 4 years sharing with parents. One child between 4 and 12 years of age can share with parents at 50% rate. Children over 12 pay adult rate.
•
Payment: Deposit of 50% required to confirm reservation. Balance payable 30 days before arrival.
•
Cancellation: Cancellation policy applies – enquire at Operator.
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Kenya T
he original safari destination... many with a touch of nostalgia for a bygone era would say. However, there is so much more to enjoy, modern Kenya being another African destination that offers so much breathtaking variety within the borders of a single country. Here the traveller will find savannahs, rolling hills and valleys teeming with a great variety of big game; ancient cultures and many different peoples; miles of pristine beaches and sparkling blue water fringed with coral reef; snow-capped mountains; equatorial forests; hot deserts and cool highlands; sophisticated cities; timeless rural settlements; and so much more. Kenya straddles the equator between Africa’s great lakes and Uganda to the west and the Horn of Africa and Indian Ocean in the east. It is a country where the arid desert areas of the north and the green hills of the south meet. It is a place where in previous centuries Arabs and Africans met, mingled and gave rise to both the language Swahili and the people who spoke it. Today it is the most widely spoken African language.
1° and00’ n 38° 0 0’ E
Overview LANGUAGES
TIME ZONE
English, Swahili & other indigenous languages.
UTC/GMT +3 hours.
CAPITAL CITY
MONEY & CARDS
Nairobi.
■ Currency: Kenya Shilling (Abbreviated as KSh or /=, e.g. 500/=). ■ Notes are 50, 100, 200, 500 and 1000 shillings, while coins are 1, 5, 10, 20 and 40 shillings. ■ Foreign currency can be changed at banks, bureaux de change or authorized hotels with US dollars, pounds sterling and Euros being the easiest. ■ Travellers’ Cheques and major credit cards are widely accepted. ■ No foreign currency amount restrictions. ■ ATMs available 24hrs at all major banks and other points.
CLIMATE ■ Varies greatly from hot humid temperatures at the coast to cool and humid in the central highlands, to some cold and wet regions, and hot and dry in the north and east. ■ Most parts of the country have warm days and cool early mornings and evenings. ■ Long rainy season around April and May and a short rainy season in October and November.
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Encounter Africa | The Definitive Directory For Responsible Tourism
TELECOMMUNICATIONS ■ International dialling code for Kenya is +254. ■ Good telephone, cellular and satellite communications network. ■ Hotels and lodges offer international telephone and fax services. ■ Good cellular networks with international roaming covering most of the larger towns and tourist areas.
INTERNET Good network of Internet Service Providers, while many hotels, lodges and internet cafes offer email and Internet services.
POSTAL SERVICES Good postal service and international courier services.
ELECTRICITY 220/240 v 50 Hz – plug outlets are 3 point square type.
AIRLINES Numerous international airlines fly to Kenya, including the national carrier, Kenya Airways.
AIRPORTS ■ Three international airports: the main one, Jomo Kenyatta International Airport, is 18km from Nairobi. ■ Wilson Airport outside Nairobi is one of the busiest airports for smaller aircraft and charter companies in Africa. ■ Moi International Airport serves Mombasa on the coast. ■ Transport to and from the airports is provided by government owned Kenatco Taxi Service, Voda taxis and local taxis.
TAXES ■ VAT of 16% is charged on general goods ■ Customs duties payable on most imported goods with certain exemptions.
ENTRY REQUIREMENTS ■ Visas are required for entry, except for citizens from a number of Middle Eastern and African countries. ■ Visas can be obtained at the airport upon arrival, but it is best to obtain visas abroad prior to travelling. ■ Kenya can also be entered by road from Tanzania, Uganda, Ethiopia, Sudan and Somalia and by sea through its ports.
HEALTH & MEDICAL ■ Yellow fever and cholera inoculation certificates required only for visitors arriving from countries where these diseases are endemic. ■ Advisable to bring along basic medical supplies and any prescribed medication. ■ As elsewhere in Africa, HIV/AIDS is prevalent. ■ Lodges and hotels in major towns have safe drinking
water, while bottled mineral water is also available in most places.
DRIVING & LOCAL TRANSPORT ■ Good network of domestic flights with numerous local carriers and numerous domestic air charter operations. ■ International and local car hire companies available at airports, Nairobi, Mombasa, and other large towns. ■ Drive on left side of road - valid driving licence with photograph or international driver’s licence needed. ■ In larger towns taxis are widely available, while bus services are available within towns, between towns and across borders. ■ Also minibus taxi services called Matatus. ■ Railway services between Nairobi and Mombasa, Nairobi and Kisumu, and to Kampala, Uganda.
SAFETY ■ Kenya has been a stable democracy since independence with no major political upheavals except after the general election of December 2007 - following the formation of a government of national unity, peace and calm was restored. ■ However, avoid large public gatherings and demonstrations that occur from time to time. ■ Some areas are crime-prone and like anywhere else, one must ensure personal safety by taking the necessary precautions. ■ Avoid low-income areas and shanty towns in Nairobi and other major centres. ■ Kenya is a high risk country for terrorist attacks. ■ Undertake only essential travel within 60km of the Somali border inland from the coastal strip, and to Garissa District, due to continuing instability and abductions of tourists in these areas.
USEFUL CONTACTS Ecotourism Kenya (Ecotourism Society of Kenya): Tel +254 20 272 4755 / 272 4403; Fax+254 20 272 4755; Email info@ecotourismkenya.org. Kenya Association of Travel Agents (KATA): Tel +254 20 273 1475, +254 20 273 1476; Fax +254 20 3731478; Email info@katakenya.org; Web www.katakenya.org. Kenya Wildlife Service: Tel +254 20 60 0800, +254 20 60 2345; Fax +254 20 607024; ISDN +254 20 399 2000. Ministry of Tourism and Wildlife: Tel +254 020 33 3555, +254 020 31 3010; Fax +254 020 31 8045; Email info@tourism.go.ke. Kenya Association of Hotelkeepers & Caterers: Tel + 254 20 604419 / 602538; Fax + 254 20 602539. Kenya Airways: Reservations +254-(0)20- 3274747; Head Office; Tel +254-(0)20-327 4100; Fax + 254-206422560; Email contact@kenya-airways.com. Barclays Bank of Kenya: Tel +254 (20) 390 0000; Fax +254 (2) 213915; Email barclays.kenya@barclays.com. National Bank of Kenya: Tel +254 (0)20 282 8000; Fax +254 (0)20-311444/222304; Email info@nationalbank. co.ke. Encounter Africa | The Definitive Directory For Responsible Tourism
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Kaskazi Beach Hotel
Accommodation
Situated on a white sandy beach on the Kenyan coast south of historical Mombasa and close to the famous Kwale National Park, this superb beach resort hotel offers all you need: from luxurious surroundings, to friendly hospitality, excellent service, secluded relaxation, great cuisine, many activities, swimming with dolphins, exciting game viewing, exquisite natural scenery, historical places and so much more.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
oast, C a y n e K , a ic r f East A Mombasa
Areas of Social Responsibility in which this Operator is active:
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Location: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:
Kenya Diani Beach East Africa / Kenya Coast / Mombasa Ukunda Moi International Airport, Mombasa Ukunda Airstrip (Diani) Yes – extra charge Yes – from Mombasa and Nairobi
Rates From US$104 to US$270 per night per person sharing. Contact / Booking details Reservations Manager: Kauli Mwembe Tel 1: +254 (0)71 540 0370 Tel 2: +254 (0)40 320 3725 Fax: +254 (0)320 2233 Email: kaskazi@africaonline.co.ke or mba.res@kaskazibeach.com Web: www.kaskazibeachhotel.com
Accommodation Offered • Total number of guests: 672 people in 191 rooms • 60 single rooms sleeping 3 each; 120 double rooms sleeping 4 each; and 3 suites sleeping 4 persons each.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Double beds Twin beds Single beds Private lounge area Writing desk Deck / Veranda
Tea / coffee station Mosquito nets Views Room safe Electricity Telephone
TV Freestanding units Ceiling fans Kitchen Braai facilities Air-conditioning
Hairdryer Room game view Wheelchair access Fire place
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders on request TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet, email, Wi-Fi Water hole, bird hide 24hrs medical assistance Children activities
Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides
Horse riding Camel rides Helicopter rides Paragliding / hang-gliding Sports activities Snorkelling / diving
Swimming Beaches Visiting museums Shopping / markets Historical / geological sites Cultural / village tours
Astronomy / Star gazing Karaoke Live entertainment Sundowners /outings Conservation activities
Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab / reeding Projects
Wildlife & Scenic Offerings • •
Wildlife: Viewed from open 4WD vehicles in Kwale National Park, or Tsavo East & West National Parks, or KisiteMarine Park for dolphins, Kaya Forest, Colubus Trust or Haller Park; elephants, lions, giraffe, leopard, impala and much more. Scenery: Mount Kenya, Tsavo West, Tsavo East, Kwale National Park, Kisite Marine Reserve, Fort Jesus, Haller Park, and Colubus Trust.
Memberships & Awards •
Member of Kenya Association of Hotelkeepers and Caterers & Colubus Trust of Kenya.
Policies • • •
Children welcome. Deposit of 50% payable on booking confirmation, balance on arrival. Cancellation 3 days prior to arrival date pays 75%; 48hrs prior pays 50%; and 24hrs prior pays 100%.
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Crossroads Hotel
Accommodation
Set in the heart of the business, shopping and commercial hub of Lilongwe, the capital city of Malawi in Central Africa, Crossroads Hotel offers discerning travellers excellent hospitality and service. The 101 guest rooms and suites are superbly furnished and elegantly styled with luxurious fabrics and attention to detail, providing a warm and inviting space. The hotel also boasts outstanding conference and banqueting facilities catering for 10 to 1,800 delegates for conferences, and 800 people for banquets. Every event is distinguished by exemplary cuisine, expert support and personalized service down to the finest detail.
Environmental Footprint
a
Afric l a r t n e ,C e w g n o il L
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Tel 1: +265 (0) 1 750 333 Tel 2: +265 (0) 1 750 444 Fax: +265 (0) 1 750 336 Email:
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local /Regional Airport: Guest Transfers: Road Access:
Rates US$100- US$280 per night per person sharing Contact / Booking details Reservations Manager: Bridget Mangulama-Goneso
Malawi Central Africa Lilongwe Kamuzu International Airport Chileka Airport Yes Yes
cental-reservations1@crossroadshotel.net / crossroadshotel@malawi.net Web: www.crossroadshotel.net
Accommodation Offered • Total number of rooms & suites: 101 • 21 Superior Queen Rooms • 21 Superior Twin Rooms • 4 Superior Suites • 4 Superior Family Rooms • 1Barrier Free Room • 23 Deluxe Queen Rooms • 16 Deluxe Twin Rooms • 7 Deluxe Suite • 4 Deluxe Family Rooms
Accommodation Features En-suite bathrooms Bath Shower Outside shower
Toilet King-size beds Queen-size beds Twin beds
Single beds Deck / Veranda Private lounge area Writing desk
Fire place Tea / coffee station Mosquito nets Views
Room safe Electricity Telephone TV
Reading room/area Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders
TV room Theatre/cinema Curios shop Room safes Office/reception safe Airport shuttle service On-site car hire Local area transport
Guided game viewing Cultural tours On-site banking / money changing Laundry service Live entertainment Weddings hosted Conference facilities
In-house doctor In-house nurse 24-hours security 24 hours room service Limited room service Internet & email Business centre
Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding
Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets
Historical / geological sites
Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library
Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Wildlife & Scenic Offerings • • • •
Wildlife can be viewed at Lilongwe Wildlife Centre situated 2km from the hotel, or at Kasungu National Park 160km away, or at Lake Malawi 103km away. Wildlife is viewed in open 4WD vehicles. Different species of fish, lions, elephants, hippos, hyenas and other animals can be viewed. Nearby scenic attractions include Nkhoma Mountain, Bunda Mountain, Kasungu National Park, Dzalanyama Forest, Lilongwe River, Lingadzi River, Bua River, Lake Malawi, Dedza scenery, Lake Malawi National Park, Mua Mission/Kungoni Centre of Culture & Art.
Memberships & Awards Member of Malawi Tourism Association since 1999; 3-star grading in terms of Tourism & Hotels Act since 2010; accredited Fire & Industrial Safety Consultant since 2007; and certified by the Malawi Bureau of Standards since 2011.
Policies • • •
Children under 12 stay free if accompanied by an adult. To guarantee bookings, advance payment is required. Alternatively non-guaranteed booking guests can pay upon check-in. For no-show non-guaranteed bookings are released after 18:00 on day of booked arrival. Encounter Africa | The Definitive Directory For Responsible Tourism
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e u q i b m Moza C
onsidered one of the jewels of Africa, this south-east African country boasts a truly exotic, palm-fringed and coral-reefed coastline of 2,500km. The only interruption to be found in the sparkling turquoise expanse of the Indian Ocean is the string of tropical islands dotted along the coast, or perhaps a frolicking school of dolphins, or a white-sailed Arab dhow lazily ambling past under a clear blue African sky. This is a world of lazy beach days, sun, surfing, diving, snorkelling and some of the best fishing in Africa. That is, if you are not out tracking game in one of the most unspoilt wilderness areas on earth. To the south lies Maputo, the centuries old capital, with its broad avenues, purpleflowered Jacaranda trees, Portuguese colonial edifices, mosaic-paved sidewalks bustling with cosmopolitan crowds, and grand old hotels. Further north the cities and islands display a stronger Arab influence. Inland Mozambique offers superb game reserves, including the 40,000km2 Niassa Reserve, one of the last truly wild places on earth. Demonstrating their quiet resolve to overcome all odds following the ravages of civil war and a series of destructive floods, Mozambicans are well on their way to restoring their beautiful country to its former glory and even better. Today Mozambique is a stable, safe and economically bustling country with an abundance of responsible tourism offerings.
1° 00’ n and E 38° 00’
Overview LANGUAGES ■ Portuguese – also several indigenous languages.many ■ Mozambicans also speak English.
CAPITAL CITY ■ Maputo.
CLIMATE ■ Predominantly tropical to sub-tropical climate with wet and dry seasons. ■ Wet season November to March, monthly average temperature 26-29°C. 50
Encounter Africa | The Definitive Directory On Responsable Tourism
■ Dry season April to October, average June and July temperatures 18-20°C. ■ Best time to visit May to July.
TIME ZONE ■ UTC/GMT +2 hours.
MONEY & CARDS ■ Currency: Metical (MTn) - US Dollar and South African Rand also widely accepted. ■ Exchange rate varies at around 3.5256MTn to one South African Rand (ZAR)
visa. ■ Passports must be valid for at least 6 months.
HEALTH & MEDICAL
■ International dialling code for Mozambique is +258. ■ Fixed line telephone and fax services are available in major cities. ■ Cellphone coverage is provided by two major mobile phone networks but is limited to major cities and some coastal locations - roaming agreements exist.
■ Yellow fever certificate required if travelling from infected areas. ■ Hepatitis A and B and Typhoid vaccinations recommended. ■ HIV/AIDS, tuberculosis, malaria, cholera and other water-borne diseases pose risks in some areas – last cholera outbreak was reported early in 2011. ■ Hospital and medical facilities are poor making comprehensive medical insurance essential. ■ Neighbouring South Africa has excellent medical facilities. ■ Tap and untreated water is not safe to drink.
INTERNET
DRIVING & LOCAL TRANSPORT
■ Internet cafes available in Maputo. ■ Some hotels offer Internet connectivity.
■ Driving is on left of road. ■ Current driver‘s license required – Mozambican, South African or international. ■ There are frequent police check points where documents and luggage may be inspected. ■ Very long distances between petrol filling stations in rural areas. ■ Traffic policemen wanting bribes are common. ■ LAM operates domestic flights between Maputo and other major cities/towns. ■ Unreliable rail services; regular bus services between most main towns; reasonable to good bus and rail services between Maputo and South Africa
TELECOMUNICATIONS
POSTAL SERVICES ■ Good international courier services available. ■ National postal service is slow and unreliable.
ELECTRICITY 220 volts AC, 50hz – plug outlets are round 3-pin type; round pin attachment type; “Schuko” plug and receptacle with side grounding contacts; or “South African” 3-pin type.
AIRLINES ■ Several international airlines including Portugal’s TAP, South African Airways and many other African carriers fly to Maputo - connecting flights from South Africa. ■ National carrier LAM flies to Johannesburg and other African destinations.
AIRPORTS ■ Main airport is Maputo International Airport 5km northwest of Maputo. ■ The airport now boasts a new international terminal completed in 2010 that has vastly increased its capacity and improved facilities and service, while a second phase upgrade of the airport is still underway. ■ Second airport is Beira International Airport 10km north-east of Beira. ■ Buses and taxis to the city centre - car rentals. ■ Limits apply on the quantity of goods like cigarettes or liquor brought into the country.
TAXES ■ VAT of 17% is charged on goods purchased. ■ Departure tax if travelling within Africa. ■ Import duties charged on most goods.
ENTRY REQUIREMENTS ■ All foreigners need visas prior to their arrival. ■ South Africans staying less than 30 days do not need a
Mozambique South Africa
■ Credit cards are accepted in some of the more expensive hotels in Maputo, but facilities throughout the rest of the country are limited while ATMs are also scarce – carry cash or travellers’ cheques. ■ Money can be changed at banks, Rennie’s or local dealers.
SAFETY ■ Although Mozambique is generally considered safe, Maputo experiences crime such as muggings, bag snatching and pick-pocketing. ■ Violent crime, car hijackings and armed robbery are on the increase. ■ Crime also occurs in isolated rural and beach areas. ■ Visitors should take normal precautions when walking or driving, and safeguard valuables. ■ Unexploded landmines from the civil war remain a danger and visitors should not stray off main or welltravelled roads, especially in rural areas. ■ Democracy with political and social stability has been re-established. ■ The country has successfully transformed to a stable democracy with a flourishing economy.
USEFUL CONTACTS National Institute of Tourism (INATUR): Tel +258 21 307 320; Fax +258 21 307 322; Email kmomade@inatur.org.mz; Web www.futur.org.mz. Tourism Board / National Tourism Fund (FUTUR): Tel +258 21 307 323 / 320. United States Embassy, Maputo: Tel +258 21 492 797. British High Commission, Maputo: Tel +258 21 356 000. Emergencies: 119 (Police); 117 (Ambulance). AVIS Car Rental: Tel +258 21 407 790 / 3. Airport Maputo: Tel +258 21 465 497 / 8. Medical Assistance, Mozambique Emergency Assistance Services: Tel + 258 82 887 6550 (Medical Advisor); Fax + 258 21 326 536 (Office). Banco Internacional de Comércio, SARL: Tel +258 21 31 1111; Fax +258 21 314 797; Email icbm@teledata.mz. Standard Bank: Tel +258 21 352 500.
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a i b i m a N 1° 00’ n and E 38° 00’
T
he harsh but beautiful desert landscapes, the cool Atlantic Ocean, the green plains of the north, the rugged mountains and rivers...these are the things that have enthralled visitors to Namibia over the ages. The silent Namib Desert with its shifting sand dunes and rare desert elephants is the oldest desert in the world. Being sparsely populated, with only 2 people per square kilometre and a population of 1.8-million, there is ample space for everyone as well as for an abundant and thriving wildlife population. It is truly a land of contrasts and many cultures are found in its modern cities and its vast rural areas. These range from the German colonial heritage with its October beer fests and many German-style pubs and restaurants and architecture, to the hunter-gatherer Bushmen, the hunting and fishing Caprivians, the farming and cattle-herding Owambo, the Damara with their mysterious origins, the Herero with their distinctive and colourful dress, the Himba with their red ochre-covered bodies and braided hair, and numerous other groups. Namibia is a peaceful and stable democracy, and a land of many wonderful experiences.
Overview LANGUAGES ■ English – plus German, Afrikaans and various indigenous languages.
CAPITAL CITY ■ Windhoek.
CLIMATE ■ Coastal areas cool, rain-free mostly, with fog and day temperatures of 15-25°C. ■ Winter day temperatures in interior 18-25°C, frost and minus-zero temperatures common at night. 54
Encounter Africa | The Definitive Directory On Responsable Tourism
■ Summer average interior temperatures 20 – 34°C, sometimes above 40°C in the north. ■ Low humidity in most parts, but can be as high as 80% in extreme north during summer. ■ Rainy season from October-April. Rainfall varies from under 50mm at coast to 350mm in central interior and 700mm in Caprivi. ■ Pack both warm and cold weather clothing.
TIME ZONE ■ Summer: GMT+ 2 hours from the 1st Sunday in September to the 1st Sunday in April. ■ Winter: GMT + 1 hour from the 1st Sunday in April to the 1st Sunday in September.
MONEY & CARDS ■ Currency is Namibian Dollar, or South African Rand (linked 1:1). ■ American Express, Diners Club, MasterCard, Visa, Maestro and European Community credit/debit cards accepted – for others, check with your bank. ■ Advisable to take travellers cheques in US dollars or South African rands.
TELECOMUNICATIONS ■ International Dialling Code: +264. ■ Good telecommunications network. ■ Two cell phone network operators, MTC and leo, with international roaming agreements with many countries. ■ Cellphone coverage is fairly wide, but best in urban areas. ■ Cellphones can be rented; prepaid cellphone cards can be bought.
INTERNET ■ Internet cafes throughout the country - most hotels & lodges have internet facilities.
POSTAL SERVICES ■ Good postal service - airmail to Europe takes between 4 days & 2 weeks. ■ Excellent private courier services also available.
ELECTRICITY ■ 220 volts AC, 50hz. – plug outlets are of the round threepin type.
AIRLINES ■ National airline is Air Namibia. ■ British Airways, South African Airways, LTU and TAAG fly to Namibia. ■ Most international airlines fly to neighbouring South Africa with good connecting flights to Namibia. ■ Smaller air charter companies operate in Namibia.
AIRPORTS ■ Main airport is Hosea Kutako International Airport 40km (25 miles) from Windhoek. ■ Other airports at Eros (Windhoek), Katima Mulilo, Rundu, Ondangwa, Walvis Bay, Lüderitz, Keetmanshoop & 16 licensed air strips. ■ Transport available between airport and city.
TAXES ■ 15% VAT payable on goods and services. ■ No airport departure taxes payable. ■ Bona fide tourists to Namibia are exempt from paying sales duty or excise duty on luxury items. ■ Visitors may reclaim VAT at Hosea Kutako International Airport, Eros Airport and Walvis Bay Airport.
ENTRY REQUIREMENTS ■ Foreign visitors need passports valid for at least 6 months after date of entry. ■ Visas required for most visitors – check with embassies for exemptions. ■ Tourist visas from Namibian Ministry of Home Affairs
and Namibian embassies abroad. ■ Entry fees payable when entering from neighbouring countries.
HEALTH & MEDICAL ■ Yellow fever vaccinations for people coming from affected countries. ■ Rabies and cholera are common throughout Namibia. ■ Malaria is endemic from the north all the way to Okahandja, 65 km north of Windhoek, especially during the rainy season and malaria vaccinations are advised for people going to that area. ■ Inoculations regulations can change at short notice – check with embassies. ■ The country has good private and public medical and health facilities.
DRIVING & LOCAL TRANSPORT ■ Driving on left hand side of roads - speed limits apply – valid foreign driver’s license required. ■ Various car rental companies at airports and in major cities. ■ Regular transport services in Windhoek. ■ Tourism Board registered shuttle operators recommended for tourists. ■ Several trains from South Africa including luxury tourist trains. ■ Excellent tarred major road network, with gravel and sand roads in rural areas.
SAFETY ■ Namibia is politically stable and considered safe. ■ Crime occurs mostly in urban areas and tourists are targeted by muggers in Windhoek. ■ Do not travel unprepared or alone off main routes into isolated rural or wilderness areas.
USEFUL CONTACTS Namibia Tourism Board: Tel +264 61 290 6000; Fax +264 61 254 848 info@namibiatourism.com.na. Ministry of Environment & Tourism: Director – Sem Shikongo Tel +264 61 284 2178. Accommodation Association: E-mail info@bed-breakfastnamibia.com; Tel +264 67 30 3885; Fax +264 67 30 1264. Tour & Safari Association: Tel + 264 61 238 423; Fax + 264 61 238 424; Web http://www.tasa.na/. Bank of Namibia: Tel +264 61 283 5111; Fax +264 61 283 5067. First National Bank of Namibia: Tel +264 (0)61 299 2920; Fax +264 (0)61 299 2930. Standard Bank Namibia: Tel +264 61 294 2126; Fax +264 61 294 2583. Windhoek Police: Tel +264 61 10111. Windhoek Ambulance & Fire Brigade: Tel +264 62 21 1111. Air Namibia: Tel +264-61-299 6000; Web www.airnamibia.com.na. TransNamib Rail: Tel +264 (0)61 298 2032 /2175; Fax +264 (0)61 298 2405. Avis Car Hire Windhoek: Tel +264 (0)61 233 166. Budget Car Rental Windhoek: Tel +264 (0)61 228 720. Encounter Africa | The Definitive Directory For Responsible Tourism
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Namibia Wildlife Resorts (Pty) Ltd Accommodation Groups Namibia Wildlife Resorts (NWR) manages camps, lodges and campsites inside Namibia’s most sought-after tourist destinations. For those seeking adventure, camping, sheer relaxation or simply a wilderness retreat, NWR is the ideal host where the quality of their facilities, service and activities compliment the breath-taking sights and sounds of Namibia’s natural environment.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates Between US$100 and US$400 per person per night
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Group Overview Countries in which Group has properties: Location of Head Office: Year established: Market segment in which group is active: Group specialities or unique features: Group’s environmental policy:
Group’s social responsibility policy:
Namibia (mainly in national parks). Windhoek (branch offices in Swakopmund and Cape Town, South Africa) 1998 Accommodation for the leisure and corporate traveller. NWR manages tourism facilities inside Namibia’s National Parks. Options from adventure to more upmarket. Committed to the conservation of Namibia’s natural heritage - has a specific environmental management policy. Applies a social and black economic empowerment policy.
Contact / Booking details Reservations Manager: Tangeni Kaulu or Anna Onen Tel 1: +264 (0)61 285 7200 Tel 2: +27 (0)21 422 3761 Fax: +264 (0)61 22 4900 Email: reservations@nwr.com.na or sw.bookings@nwr.com.na or ct.bookings@nwr.com.na Web: www.nwr.com.na
Accommodation Offered Types of Accommodation Offered: Facilities & Features Offered:
Depends on location – ranges from luxury chalets to chalets, family chalets, double rooms, camp sites. Depends on location – ranges from restaurant, to bar, shop, swimming pool, kiosk, camping facilities, animal-watching waterhole and spa.
Visit their website http://www.nwr.com.na/index1.html for full details.
Etosha National Park
Namutoni Camp, Halali Camp, Okaukuejo Camp and Onkoshi Camp, Dolomite camp.
Skeleton Coast Park
Terrace Bay and Torra Bay.
Namib Naukluft Park Name
Sesriem Campsite, Naukluft Campsite and Sossus Dune Lodge.
/Ai-/Ais Richtersveldt Transfrontier Park
Hobas Campsite and /Ai-/Ais Hot Springs & Spa
Southern region
Shark Island, Duwisib Castle and Hardap Camp.
Central region
Gross Barmen, Waterberg Camp and Khorixas Lodge.
Bwabwata National Park:
Popa Falls Camp.
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding Sports activities
Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets Historical / geological sites
Angling / Fishing Spa / Wellness Treats Star gazing Photography
Wildlife & Scenic Offerings • •
Wildlife: As the NWR facilities are within the national parks, Etosha and Waterberg offer an abundance of game and birdlife. There are various options of guided game drives to various waterholes and plains. Scenery: The Namib Naukluft Park offers the scenic splendour of the desert as well as mountains. /Ai-/Ais offers the magnificent Fish River Canyon. Plenty of other scenic attractions.
Memberships & Awards • •
Member of the Federation of Namibian Tourism Associations (FENATA). Best Inbound Operator by Tourvest in 2008, 2009 and 2010.
Policies • • •
Children welcome - under 6 stay free, 6-12 pay 50%. A booking confirmation deposit of 10% is payable, with the balance due 60 days prior to stay. Cancellation policy applies – contact the company or check their website.
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River Crossing Accommodation An upmarket accommodation establishment located on a pristine game farm on the outskirts of Windhoek, the capital of Namibia, River Crossing is essentially an accommodation offering. However, it also specialises in conferencing and events. The superb sunset views from its veranda make it a popular venue for sun-downers. Situated only 10 minutes from the centre of Windhoek and 30 minutes from the airport, the area also offers many activities from hiking to mountain biking, horse riding, and game drives. Various massage treatments are also available.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Khomas
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Airport /Landing Strip: Guest Transfers: Road Access:
Namibia Khomas Windhoek Hosea Kutako International Airport, Windhoek Eros Domestic Airport, Windhoek Yes Yes
Rates Vary between US$121 and US$281 per person per night breakfast included.drives. Contact / Booking details Reservations Manager: Justine Haukongo Tel 1: +264 (0)61 246788 Tel 2: +264 (0)61 401494 Fax: +264 (0)61 243079 Email: reservations@rivercrossing.com.na Web: www.rivercrossing.com.na
Accommodation Offered • Total number of guests: 40 • 14 Luxury twin-bed rooms sleeping 2 each; 6 Luxury double-bed rooms sleeping 2 each.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk
Deck / Veranda Tea / coffee station Mosquito nets Views Room safe Electricity
Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities
Air-conditioning Hairdryer Wheelchair access Fire place
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
hanging Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance Children activities
Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides
Horse riding Camel rides Helicopter rides Paragliding / hang-gliding Sports activities Snorkelling / diving
Swimming Beaches Visiting museums Shopping / markets Historical / geologicalsites Cultural / village tours
Astronomy / Star gazing Karaoke Live entertainment Sun-downers /outings Conservation activities Mountain Biking
Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab / Breeding Projects
Wildlife & Scenic Offerings • •
Wildlife: Morning and afternoon game drives on the lodge’s reserve to view 19 different species including roan, sable, giraffe, wildebeest, leopards and cheetahs. Scenery: Great variety of flora and wonderful natural views.
Memberships & Awards •
Member of Hospitality Association of Namibia and the Namibia Tourism Board.
Policies • • •
Children welcome under parental supervision. Payment must be made prior to arrival. Cancellation 6-8 weeks prior to arrival incurs 25% cancellation fee; 2-6 weeks 50% cancellation fee; and 1-2 weeks 100%.
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Eningu Clayhouse Lodge Accommodation Spectacularly located in the Namibian Kalahari, yet close to the capital Windhoek, Eningu Clayhouse Lodge offers a comfortable atmosphere synonymous with Namibia’s tranquil and intimate style, combining high levels of comfort, hospitality and serenity. The uniquely styled clay buildings blend perfectly with the surrounding Kalahari sands, while stone sculptures and drawings from a well-known local artist decorate the lodge. Enjoy a variety of animals, birds and scenic offerings.
Environmental Footprint
KhomainsdRhoeegkion, W
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Social Investment
Green Building
Credentials & Verification
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates Rates range from US$100 to US$200 per person.
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There
Contact / Booking details Tel 1:Main booking office LOGUFA: +264 (0)64 464 144 Tel 2: Eningu Lodge direct: +264 (0)62 581 880 Fax : +264 (0)64 464 155 or +264 (0)62 581 577
Country: Namibia Region: Based Windhoek, operates entire country. Nearest Town: Windhoek Nearest International Airport: Hosea Kutako International Airport Local Landing Strip: Eros Airport, Windhoek, or Walvis Bay Airport Guest Transfers: On request Road Access: Yes
Email: reservations@eningulodge.com or info@eningulodge.com Web: www.eningulodge.com.
Accommodation Offered • Total number of guests: 23 • 9 rooms in 5 bungalows: 2 double rooms; 5 x 3-bed rooms; 1 x 4-bed family room.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet
King-size beds Queen-size beds Twin beds Single beds Deck / Veranda /Patio
Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets
Views Room safe Electricity Telephone TV
Ceiling Fan Heater Antique Furniture
Gymnasium Sports facilities Jacuzzi Massage Health spa Crèche Child minders on request TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking
/ money changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance
Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding
Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets
Historical / geological sites Botanical Hiking Trail Jacuzzi Scenery & Nature Arts & Crafts
Facilities & Services Restaurant
Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Wildlife & Scenic Offerings • • • • • •
Nearby game viewing can be arranged. Lighted waterhole. Huge variety of birds, all common antelopes, jackals, cheetahs, and more can be seen. Scenic offerings include hiking trails with information boards on local flora & fauna, geology and farming. Visit the Arnhem Caves or watch spectacular sunsets from a roof terrace with sundowners. Visit of the atelier on internationally recognized sculpturer Dorte Brener.
Memberships & Awards • •
Membership: Member of Hospitality Association of Namibia (HAN) since 2005; registered with Namibia Tourism Board (NTB) since 1994. Awards: Have won a number of awards from the Hospitality Association Namibia (HAN), EcoAward Namibia, the Iwanowski Travel Guide, and the Namibian Ministry of Mines & Energy for energy efficiency.
Policies • •
Children welcome. Dayrooms available. Payment by credit card. Rates include bed, breakfast, coffee/tea and cake in the afternoon, and 3-course dinner. Encounter Africa | The Definitive Directory For Responsible Tourism
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Terra Africa Hospitality
Accommodation Groups
Terra Africa Hospitality is located in Namibia and is a family owned and operated group of private residences turned into guesthouses, bed & breakfasts and private “villa accommodations” for the international traveller. The group was established in 2006 by partners Rolf Hansen & Hermann Locher to challenge the boundaries of hospitality in a then very “new” industry in Namibia, expanding from Windhoek to the Namibian coastal area. The group’s focus has always been on simplistic, value-for-money, and comfortable surroundings, and a focus on nature
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Group Overview Countries in which Group has properties: Namibia Location of Head Office: Windhoek Year established: 2006 Market segment in which group is active: Mid-range international traveller. Group specialities or unique features: Providing simplistic, value-for-money, comfortable surroundings, with indoor-outdoor living as the core in family-owned and run business. Group’s environmental policy: Adheres to eco-friendly principles in its properties. Group’s social responsibility policy: Adheres to socially responsible principles in its properties.
Rates Average rate is US$150 per double/twin room bed and breakfast per night. Contact / Booking details Reservations Manager: Rolf or Debbie Tel 1: Tel 2:
+264 (0)61 252 100 +264 (0)61 252 020
Email: reservations@terra-africa.com Web: www.terra-africa.com
Accommodation Offered Property 1 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 2 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 3 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 4 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features:
Guesthouse Terra Africa – Windhoek Tourism and corporate market 10 twin, double, and triple bed rooms. Hotel-style layout combined with Namibian home-style charm. Pebble Stone House – Swakopmund Tourism and corporate market. 6 twin, double, and triple bed rooms Hotel-style layout combined with modern beach home splendour. F1 Waterfront Estate - Swakopmund self-catering, family villa accommodation Villa apartment sleeps 4 people Beach estate villa apartment Paua Villa’s – Swakopmund Families / groups Villa sleeps between 6 and 12 people Self-catering private holiday residence with all amenities; combines the feel of a family holiday residence with luxury African beach home style.
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang gliding
Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets
Historical / geological sites Dune/sand boarding
Wildlife & Scenic Offerings • Wildlife: Game, wildlife and desert viewing arranged. Game viewing by 4WD vehicle or on horseback. Wildlife in the Windhoek area includes smaller antelope, while cheetah and lion feeding tours can be arranged. Living Namib Desert excursions can be arranged in Swakopmund as well as dolphin and whale watching. • Scenery: Nearby scenic attractions include Daan Viljoen Game Park, Auas Mountains, Brandberg, Waterberg Game Reserve, Etosha National Park, Namib Desert, Sossusvlei, and Twyfelfontein.
Memberships & Awards • •
Licensed with the Namibia Tourism Board (NTB); member of the Hospitality Association of Namibia (HAN) and Africa Adventure. The group received an Award of Service Excellence from the HAN in 2007-2009.
• •
Children are welcome – see the child policy on the group’s website. Payment 30 days prior to arrival; cancellation 15 days or less before arrival date incurs 100% cancellation fee.
Policies
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Drongo Tours
Travel, Tour & Safari Operators
Drongo Tours Namibia is a destination management company registered with the Namibia Tourism Board and based in Windhoek, Namibia. With more than twelve years of experience it understands the unique holiday and travelling needs of its clients, and its vision is to make each and every client feel special. The company offers outstanding tour packages with attention paid to even the smallest of details.
Environmental Footprint
lei; v s u s s o S ; n o y n a C Fish Rosivhear National Park; Et rivi; Kaokoveld Cap
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There
Rates Rates are quoted per package required. Contact / Booking details Reservations Manager: Annelise Murch Tel 1: +264 (0)61 306960 Tel 2: +264 (0)81 2433981 Fax : +264 (0)61 306961
Country: Namibia Region: Based Windhoek, operates entire country. Nearest Town: Windhoek Nearest International Airport: Hosea Kutako International Airport Local Landing Strip: Eros Airport, Windhoek, or Walvis Bay Airport Guest Transfers: Yes Road Access: Yes
Email: res@drongotours.com Web: www.drongotours.com
Company / Operation Primary Business Activity:
Incentive packages, conferences, scheduled tours, car-hire and transfers, fly-in safaris, self-drive tours, special guided tours, private individual tours and various activities. Branch Offices: Year Established: 2007 Operational Staff: Head office staff plus 5 freelance tour guides. Qualifications & Experience of Guides: Namibian Academy for Tourism & Hospitality, Namibian Public Driver’s Permit, First Aid - each with 9 years’ or more experience.
Facilities & Services Main Services / Operations / Organising and assisting with incentive tours, including venues, trans port, meet & greets, accommodation, events, and activities. Activities Offered: Scheduled tours offered include 15, 10, 8 and 5 day tours with scheduled departures for minimum 2 and maximum 9 passengers. Vehicles Used For Tours / Safaris: Own vehicles including 3 minibuses and a 4X4 double cab vehicle. Accommodation Provided: Lodges, guest farms, hotels, bed and breakfast, and guest houses Accommodation Services & Facilities: Bed and breakfast, dinner bed and breakfast, full board, and fully inclusive.
Tours & Safaris •
Tours: Scheduled tours offered include 15, 10, 8 and 5 day tours with scheduled departures for minimum 2 and maximum 9 passengers.
•
Destinations, stopovers and activities: Include Kalahari Desert, quiver tree forest, Fish River Canyon, Lüderitz, Kolmanskop, Klein Aus Vista, Namib Naukluft, Sossusvlei, Swakopmund, Walvis Bay dolphin cruise, Omaruru, Etosha National Park, Otjiwarongo and with tours ending in Windhoek.
•
Wild Life: Namib wild horses, springbok, kudu, dolphins, sea turtles, seals, sun fish, pelicans, whales, cormorants, seagulls, all game in the Etosha National Park, lions, elephants, giraffes, antelopes, and birds.
•
Scenery: Kalahari Desert, quiver tree forest, Fish River Canyon, Kolmanskop ghost town, Sossusvlei, Sesriem Canyon, Namib Naukluft Park, Lake Otjikoto, Etosha National park, wood carving market and a Windhoek city tour.
Memberships & Awards •
Member of Namibian Tourism Board (NTB) since 2007.
Policies •
Children welcome, but policies of various accommodation suppliers apply
•
Full payment 45 – 30 days prior to arrival required.
•
Cancellation policies apply for any booked services that have incurred expenses.
•
These expenses will be billed to the client.
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SWA Safaris (Pty) Ltd Travel, Tour & Safari Operators This long-established incoming tour operator offers a complete ground handling service for individuals and groups of all sizes. It specialises in scheduled tours with guaranteed departures throughout Namibia and Botswana, tailor-made guided or self-drive tours for groups and individuals, study tours and special interest tours e.g. for farmers, botanists or ornithologists as well as incentive tours for clients from all over the world.
Environmental Footprint
we, b a b im ,Z a ic r f A Southearnmbia, Botswana, Z th Africa. Sou
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Airport / Landing Strip: Guest Transfers: Road Access:
Rates Rates are from US$800 upwards per person. Contact / Booking details Reservations Manager: Irmtraut Biederlack Tel 1: +264 (0)61 22 1193 Tel 2: +264 (0)61 23 7567 Fax: +264 (0)61 22 5387
Namibia Southern Africa / Namibia / Botswana Windhoek Hosea Kutako International Airport, Windhoek. Eros Airport, Windhoek. Yes Yes
Email: swasaf@swasafaris.com.na Web: www.swasafaris.com or www.swasafaris.de
Company / Operation Primary Business Activity: Branch Offices: Year Established: Operational Staff: Qualifications & Experience of Guides:
Facilities & Services
Main Services / Operations / Activities Offered: Supplementary Services: Vehicles Used For Tours / Safaris: Accommodation Provided: Accommodation Services & Facilities:
Ground handling services and tours. European representative based in Germany. 1954 58 plus. Qualified tour guides and drivers. Guides are experienced, well trained, and with good knowledge of Namibian and Botswana history, fauna, flora, tribes, geology etc.
Scheduled tours throughout Namibia and Botswana; guided or self-drive tailor-made tours for groups and individuals; study tours; special interest tours e.g. for farmers, botanists or ornithologists; and incentive tours for clients from all over the world. Land arrangements, including booking accommodation, car hire, charter flights, fly-in safaris, park permits, meet and greet service, and visas for clients. 30 microbuses and luxury coaches. Accommodation mid- to upper-range hotels, lodges, guest farms, guest houses, tented lodges and camps, all with en suite bathrooms. Services and facilities vary between establishments.
Tours & Safaris • • • • • • • •
5 days – Windhoek – Etosha National Park – Erindi Private Game Reserve – Windhoek. 7 days – Windhoek – Keetmanshoop (Quivertrees) – Fish River Canyon – Luderitz – Namib Desert - Sossusvlei – Windhoek. 7 days – Victoria Falls – Caprivi Strip - Bwabwata National Park – Popa Falls – Mahango National Park – Windhoek. 9 days – Windhoek – Tsumeb – Tsintsabis -4O – Region - Epupa Falls – Kaokoland - Etosha National Park – Windhoek 8 days – Windhoek – Maun – Central Kalahari – Nata – Chobe National Park – Victoria Falls. 9 days – Windhoek – Namib – Namib Naukluft Park – Swakopmund – Walvis Bay – Erongo Mountains (rock paintings) – Etosha National Park – Game farm – Windhoek. 9 days – Windhoek – Namib Desert -Sossusvlei – Walvis Bay – Swakopmund – Twyfelfontein (rock engravings)– Etosha National Park – Windhoek. Tours can also be combined into 12 and 16 day tours, while tailor-made tours are also offered.
Memberships & Awards • •
Member of Namibia Tourism Board; Botswana Tourism; Tour and Safari Association of Namibia; Southern Africa Tourism Services Association; and a sponsor of Namibian Environment & Wildlife Society. Golden Award for Top Tourist Product of Namibia, 2001.
Policies • • •
10% deposit upon booking confirmation, balance 30 days before departure - full amount payable with bookings made less than 30 days before departure. Cancellation 45 – 21 days before departure, 25% payable; 20 – 15 days, 50%; 14 – 8 days, 75%; and less than 7 days, 100%. In some instances higher cancellation fees may be imposed at the company’s discretion. 10% discount on basic charge for children under 12.
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Dare Devil Adventures Travel, Tour & Safari Operators As the longest-established quad bike adventure tour operator in Swakopmund, Namibia, Dare Devil Adventures specialises in quad bike tours of the dunes in the world-famous Namib Desert, the oldest desert with some of the largest sand dunes on earth. The desert offers some of the most unique plant life as well as a variety of small desert creatures. A variety of tours to suit all needs are offered, while bookings are also done for dolphin tours, camel rides, scenic airplane flights and desert tours.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
nd / u m p o k a w S , ia ib Nam st, Namib Desert Coa
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Namibia Region: Erongo Region / Swakopmund / Atlantic Ocean / Namib Desert. Nearest Town: Swakopmund Nearest International Airport: Walvis Bay International Airport, about 20km away, or Hosea Kutako International Airport 40km (25 miles) from Windhoek with a connecting flight. Local Landing Strip: Yes Guest Transfers: Yes Road Access: Yes
Rates Rates range from US$45 to US$140 per person. Contact / Booking details Reservations Manager: Ally Nurdin, Jamal Abdul Tel 1: 00264 (0)64 22 01 58 Fax: 00264 (0)64 22 01 58 Email: daredev@iway.na Web: www.daredeviladventures.com
Company / Operation Primary Business Activity: Branch Offices: Year Established: Operational Staff: Qualifications & Experience of Guides:
Adventure tour operator. n/a 1996 8 tour guides of which 2 are drivers. Registered with the Namibian tourism board.
Facilities & Services Main Services / Operations / Activities Offered: Quad bike tours. Supplementary Services: Bookings. Vehicles Used For Tours / Safaris: 70 quad bikes. Accommodation Provided: n/a Accommodation Services & Facilities: n/a
Tours & Safaris •
Quad Bike Tours: A variety of quad bike tours to suit all needs are offered including tours lasting from 1 to 5 hours; sun-downer tours where guests enjoy 90 minutes of quad biking and a drink on a special dune that overlooks the ocean and the dune belt while the sun is setting; 2-hour breakfast runs; and sand boarding; trips with lunch packs and drinks lasting approximately 5 hours to the famous Dune 7, which is one of the highest dunes in the world.
•
Wild Life & Scenery: Bookings are also done for dolphin tours, camel rides, scenic airplane flights and desert tours.
Memberships & Awards •
Member of the Namibia Tourism Board (NTB) since 1996 and of the Namibian Coast Conservation and Management Project (Nacoma) since 2005.
Policies • • •
Children must be accompanied by an adult. Payment is done on departure. If a trip has been booked in advance and is cancelled, the deposit will be forfeited.
Encounter Africa | The Definitive Directory For Responsible Tourism
71
a c i r f A South S
1° 00’ n and E 38° 00’
outh Africa is often referred to as a world in one country....such are the extremes and variety of climate, vegetation, geology, scenery, animals, cultures, people, economic development and more. In this one country one can travel in a single day from a Mediterranean region, to arid desert areas, Highveld grasslands, and tropical coastal terrain. In that same day the traveller may be enjoying the silence of a lonely Karoo plain miles from anywhere and with not another living being in sight, yet travel within a few hours to a bustling city teeming with millions of people of every race, creed, colour and culture. No wonder the country has three capital cities and eleven official languages! Situated at the southern tip of Africa, South Africa has a coastline of nearly 3,000km shared by the warm Indian and cold Atlantic Oceans. . Exciting experiences on offer range from surfing and sailing, to hot-air balloon adventures and river rafting, from watching ostrich races to visiting the Cradle of Mankind, from close encounters with Africa’s Big Five to lazy days spent on pristine, world-class beaches, from traditional tribal dancing to Broadway theatre productions, from shopping in large modern malls to buying roadside African artefacts, and so much more. In 2010 South Africa successfully hosted the world cup football spectacle and has hosted many other major international sports events, conferences, summits and exhibitions. For those who want to experience it all in a single country, South Africa truly is an incredible destination. For those who want to experience it all in a single country, South Africa truly is an incredible destination.
Overview LANGUAGES
CLIMATE
■ English is the lingua franca – it is also one of 11 official languages. ■ Various European and Asian languages are also widely spoken in certain regions or cities.
■ Variety of vastly differing climatic regions and tourist options allow for year round visits. ■ The north and the eastern Highveld plateau generally have hot summers with thunder storms and dry, mild- to-cold, yet sunny winters. ■ North generally has hot summers with thunder storms and dry, mild-to-cold, yet sunny winters. ■ South-western parts have Mediterranean climate, while north-eastern parts are tropical, and north-west has a desert climate, with variations in other parts. ■ Summer day temperatures of 25-34°C; night temperatures of 15–21°C.
CAPITAL CITY ■ Three capital cities: Pretoria/Tshwane (administrative); Cape Town (legislative); and Bloemfontein (judicial). ■ Johannesburg is the commercial and financial hub. 74
Encounter Africa | The Definitive Directory On Responsable Tourism
■ Winter day temperatures of 17–25°C; night temperatures of -2–12°C. ■ Summer is October – March, winter is May - August.
TIME ZONE
TAXES ■ 14% VAT charged on most goods and services - refunded when leaving country. ■ Some duty-free goods for personal use allowed.
UTC/GMT +2 hours - no daylight saving time.
ENTRY REQUIREMENTS
MONEY & CARDS
■ Most EU countries, Japan, and USA don’t require visas. ■ Others have to apply for visas before travelling.
■ Currency is the Rand, which divides into 100 cents. ■ South Africa has sophisticated, world-class banking sector with many banks from other countries. ■ ATMs for cash-withdrawals are everywhere, plus online and cellphone banking. ■ All major credit cards, travellers’ cheques, currency exchanges, cash transfers by money orders or internet.
TELECOMUNICATIONS ■ International dialling code: +27. ■ Excellent digital fixed-line, wireless and satellite telephone communication – two fixed-line operators, Telkom and Neotel. ■ Countrywide cellphone coverage by 5 mobile network operators: MTN, Vodacom, Cell C, Virgin and 8ta (Telkom). ■ International roaming; cellphones can be hired.
INTERNET ■ Excellent internet access with broadband, ADSL, 3G and VoIP and many internet service providers. ■ Internet cafes in all cities, towns and even rural areas - most hotels, coffee shops and airports offer connectivity. ■ Most hotels have business centres with internet access.
POSTAL SERVICES Good state and private postal services; many excellent courier services.
ELECTRICITY ■ Power supply is 220/230 volts AC 50 HZ. ■ Most plugs are 15 amp 3-prong or 5 amp 2-prong, with round pins. ■ Most hotel rooms have 110 volt outlets for shavers.
AIRLINES ■ All major international airlines fly to South Africa ■ National carrier is South African Airlines providing international regional and domestic flights. ■ Various domestic airlines and many private air charter companies, helicopter services.
AIRPORTS ■ Three international airports at Johannesburg, Durban and Cape Town. ■ Major airports in other cities and in all provinces, with some 90 regional airports, and small airports/ landing strips in many regions, towns, national parks and game reserves.
HEALTH & MEDICAL ■ Country has world-class private hospitals and medical facilities, as well as medical rescue services. ■ Also many state hospitals, clinics and health services of varying quality – mostly not very good. ■ Doctors, dentists, chemists and other medical practitioners and services found in all towns. ■ Vaccinations against typhoid and hepatitis A and B required for visitors. ■ Most parts of South Africa are malaria-free, while limited cholera risks occur at times in some areas. ■ Tap water is safe to drink, except in a few rural areas.
DRIVING & LOCAL TRANSPORT ■ Driving on left of road. ■ Foreign driving licences in English valid, otherwise International Driving Permit. ■ Very good road and air networks for domestic travel, as well as reasonably good rail services. ■ All major car-hire firms operate here; standard metered taxis and minibus taxis; taxi and bus services from/to all major airports. ■ Many good scheduled inter-city and for-hire bus services; bus services in most urban and many rural areas. ■ Suburban Metrorail train services in all major cities.
SAFETY ■ South Africa is a stable constitutional democracy. ■ However, some areas, especially around cities, experience high crime levels – do not venture into low-income or shack settlement areas unaccompanied. ■ Stay on major road in rural areas if not familiar with the areas
USEFUL CONTACTS South African Tourist Helpline: Tel 083 123 2345, 083 123 6789; Email info@southafrica.net. Department of Tourism: Tel +27 (0)12 310 3911; Email callcentre@deat.gov.za. Police: Tel 10111. Ambulance: Tell 10177 or 082 911 or 084 911. Automobile Association of SA: Tel 0800 01 0101. South African Airways Call Centre: Tel 0861 606 606. Fair Trade In Tourism South Africa: Tel 27 (0)12 342 2945/3642; Email info@fairtourismsa.org.za. Netcare 24-hour emergency medical assistance: Tel 082 911. Airports Company South Africa: Tel +27 (0)86 727 7888; Email customercare@airports.co.za. Encounter Africa | The Definitive Directory For Responsible Tourism
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NELSON MANDELA BAY...
A NAME THAT SAYS IT ALL
It’s no secret that Nelson Mandela Bay is a city with many nicknames. Since its establishment as a garrison in 1799 and its subsequent transformation to a modern port city, it has been dubbed the “Windy City”, the “Detroit of Africa”, the “15-minute City”, “Friendly City”, “Watersport Capital of Africa”, “Host on the Coast”, “Five-Biome City” and the “Mohair Capital of the World”. Some have said it has a bit of an identity crisis. Not so! The range of epithets reflect its multi-faceted nature and personality that has historically beaten at the heart of the Eastern Cape. Now, it is not only blessed with the name of South Africa’s globally revered iconic hero and leader, it also epitomises his tenacious commitment to the realisation of potential. Nelson Mandela Bay is said to be a city with a human face, a small city with a big heart. Once and for all it has a name above all that will no doubt stand the test of time.
Social responsibility “We assist in educating scholars and tourism stakeholders on the importance of our beaches and our coastal strip. We keep it basic with clean-up campaigns, workshops on how pollution and the carbon footprint affects marine species as well as the coastline, the effects of tsunamis, bad building practices and so on. It basically is awareness and education workshops on positive and negative impacts.” NMBT utilises products such as the ‘culture vulture route’ or the ‘wildlife route’ for self-drive and itinerary options. There are various local operators able to provide township tours, which showcase Nelson Mandela Bay’s rich history, culture and traditions. Townships have become a hub of activity and social life where the spirit of ‘ubuntu’ thrives. ‘Responsibilities and sustainable tourism maximises benefits to the local communities, minimizes negative social or environmental impacts, and helps local people conserve fragile cultures, habitats and species. It creates social awareness and sensitivity, while it also brings economic growth, job creation and educating people towards creating a better place to live now and in the future,” said Skefile. ‘‘Wow, with all this in just one city...Nelson Mandela Bay is certainly a “green” city in every respect and could arguably be tagged, naturally South Africa’s best,” said Skefile.
Groendal Wilderness Shady ravines, clear pools fringed with white river sand, Protea-covered hills and the legendary Emerald Pool are hallmarks for the Groendal Wildnerness, 12kms from Uitenhage that forms part of Nelson Mandela Bay. “It is remarkable to find such an untouched wilderness edging a city,” said Skefile, “the 28 916ha rugged terrain is home to 180 bird and over 2 000 plant species, antelope, wild cats such as Serval. Groendal offers something for both the casual walker and the serious hiker through a variety of marked and unmarked trails.”
Baviaanskloof Translated from the indigenous Khoi language, it would be “Valley of the Baboons” . This is a megareserve 120km west of the Bay that has been proclaimed a World Heritage Site. “Activities include fishing, pick-nicking, bird-watching, game-viewing, mountain biking and hiking. There are also two formal 4x4 driving routes. The reserve is in line with the national responsible tourism drive that is supported by the Proud Partners Programme and guide-training for previously disadvantaged and unemployed community members,”said Skefile. The city centre is graced with another ‘kloof’, the Bakaans, that runs like an arterial vein linking suburbia, with shopping areas, beaches and township areas.
Public and private games reserves There are several private wildlife concerns within 30minutes’ drive of the city centre, including the Kragga Kamma Game Park, the Seaview Lion Park, and the African Dawn Bird and Animal Sanctuary. Lion, cheetah, rhino, giraffe, zebra, meerkats, monkeys and indigenous birds are among the animals that can be viewed at these parks. Free-to-walk reserves located in and around the city include Settlers’ Park, Van Staden’s Wild Flower Reserve, the Cape Receive Nature Reserve, Maitlands Nature Reserve and the Island Reserve. Skefile pointed out that Sardinia Bay is a wide and expansive beach area with rocky alcoves where diving and snorkeling is allowed. There are an abundance of hiking trails around the city that include Van Der Kemp’s Kloof, Bushbuck Trail, the Aloe Hiking Trail and the Nukukamma Canoe Trail - the only Green flag canoe trail in the country that has over 210 bird species.
Red Location Museum “City-slickers are quite an uncommon commodity in the Bay. It’s people hold onto old-fashioned, but good traditions, their diverse heritage and culture. The folk of Nelson Mandela Bay are undoubtedly its heart-beat. Many have endured much at the hands of the apartheid government and it is fitting that the Red Location Museum in New Brighton township, is one of the finest examples of museum architecture in the world,” enthused Skefile.
NMB Stadium Even the city’s sporting and event show pieces, lean towards preserving the environment. The recently built Nelson Mandela Bay Stadium is framed by a lake and the sea. It boasts many environmentally friendly aspects. A wind turbine was built to supply the city with as much power as that used by the stadium.. “As a city we have met the principles of environmental integrity, social justice and maxising local economic benefit, which has helped us to make a better place for people to live in or visit,” said Skefile.
University Campus Reserve A rather unique students-amid-wildlife scenario exists at the Nelson Mandela Metropolitan University.The university’s entire south campus is proclaimed a reserve – including buildings. It is not uncommon to see monkeys and antelope in close vicinity of the halls of learning. Emphasis is on conservation at the 830ha reserve. NMMU has enrolled hundreds of international students who regard a degree certificate bearing the great man’s name and an African Wildlife experience an academic privilege.
Algoa Bay Nelson Mandela Bay is nestled in Algoa Bay, which itself is one of the city’s most biogeographic areas. The crescent shaped bay with depths of up to 66m is flushed by the warm Indian Ocean. Within the curve of the bay is an important marine zone surrounding the St Croix and Bird Island groups that host several Red Data species. “The island groups support the largest population in the world of the vulnerable African Penguin and Cape Gannets. Also splashing around the islands are the mammals that earned the bay the name “The Bay of the Seawolves” in the early 1500s - Cape Fur seal,” said Skefile. Schools of Bottlenose dolphins are common sightings all year round. Boat trips are available from the city to the islands. South African Marine Rehabilitation and Education Centre (Samrec) in the city is a non-profit making association, open to the public. Humewood Beach in the city centre is a Blue-Flag beach, recognised by international safety standards.
Biomes & dunefelds Visitors thrall at the proximity of Nelson Mandela Bay to an unspoiled coastline, fynbos, rolling grasslands, coastal forests and vast sand dunes. It is indeed the Bay’s diverse flora that adds to the visual mix of five terrestrial biomes converging in the city. They are: Fynbos, Grassland, Forest, Sub-Tropical Thicket and Nama-Karoo. Within Algoa Bay, the deposition of sea-borne sand on its north-eastern shores for some 6500 years has formed the largest dunefield in South Africa - the Alexandria dunefield. “This dunefield covers an area of over 120km2, stretching along 50km of coastline and reaching a width of up to three kilometres. It reaches heights of up to 140m in places. Suppose the closest the city gets to high-rise,”quipped Skefile
Tau Game Lodge
Accommodation
Privately-owned Tau Game Lodge is situated within the world-renowned 75,000 hectare Madikwe Game Reserve in North West Province, South Africa, bordering Botswana. The luxurious lodge offers superb facilities including a spa and convention centre in a malaria-free Big Five reserve...the 4th largest in South Africa and home to a great variety of animals and birds.
Environmental Footprint
MadRikewseervGeame
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates Between US$300 and US$500 per person per day.
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: South Africa Region: Madikwe Game Reserve Nearest Town: Between Zeerust (SA) & Gaborone (Botswana) Nearest International Airport: O.R. Tambo International, Johannesburg Local Landing Strip: 2 airstrips connecting with Johannesburg and Gaborone Guest Transfers: Yes Road Access: Yes
Contact / Booking details Reservations Manager: Renate Oostmeijer Tel 1: +27 (0)11 314 4349 or 314 4350 Tel 2: +27 (0)83 262 2013 (Emergencies only) Fax: +27 (0)11 314 1162 Email: taugame@mweb.co.za Web: www.taugamelodge.co.za
Accommodation Offered •
Total number of guests: 60 • 1 Family Unit suitable for 4 people; 1 Family Suite suitable for 4 people; 6 Deluxe Chalets suitable for 2 adults and 2 children under 12 years of age or 3 adults sharing; 20 standard chalets suitable for 2 adults and 1 infant, with one chalet adapted for wheelchair access.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk
Deck / Veranda Tea / coffee station Mosquito nets Views Room safe Electricity
Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities
Air-conditioning Hairdryer Game viewing Wheelchair access Fire place
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Children Activities
Theatre/cinema Curios shop Room safes Office/reception safe Airport shuttle / Transfers On-site car hire Local area transport Guided game viewing Cultural tours
On-site banking / money hanging Laundry service Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance
Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides
Horse riding Camel rides Helicopter rides Paragliding / hangliding Sports activities Snorkelling / diving Swimming
Beaches Visiting museums Shopping / markets Historical / geological sites Cultural / village tours Astronomy / Star gazing
Sundowners /outings Conservation activities
Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab / reeding Projects
Wildlife & Scenic Offerings • •
Year-round game viewing. Wide variety including breeding herds of elephant, white and black rhino, lion, cheetah, spotted and brown hyena and Wild dog among many more, and over 250 different bird species. Reserve is surrounded with scenery such as Dwarsberg Mountains and the Marico River
Memberships & Awards • •
Member of Southern Africa Tourism Association (SATSA); Tourism Marketing Levy South Africa (TOMSA); Tourism Grading Council of South Africa; and AA Quality Assured. Won several awards from Amarula Best Retreats in Africa Awards; World Luxury Hotel Awards; AA Travel Guides American Express Accommodation Awards; and Business Britain Awards.
Policies • •
Children welcome, subject to room-sharing, pricing game drive policies. Payment and cancellation policy applies. Encounter Africa | The Definitive Directory For Responsible Tourism
89
Makanyane Safari Lodge
Accommodation
This luxurious lodge is situated on 1,800 hectares of private ground within the 75,000 hectare malaria-free Madikwe Game Reserve in South Africa’s North West Province. The reserve is home to the Big 5, as well as wild dog and cheetah. The glass-walled bedrooms of the eight exclusive suites offer uninterrupted views across the Marico River. Experience Africa’s wildlife, legends and heritage from the comfort of a top safari lodge.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
e
c in v o r P t s e W h t r No
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Contact / Booking details Reservations Manager: Lynette Greeff
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:
Rates US$600 to US$800 per person per night.
South Africa North West Province Derdepoort / Sun City O.R. Tambo International Airport, Johannesburg Yes Yes Yes
Tel 1: +27 (0)14 7789 600 Fax: +27 (0)14 7789 611 Email: enquiries@makanyane.com Web: www.makanyane.com
Accommodation Offered • Total number of guests: 16 • Main building plus 8 luxury suites sleeping 2 each.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet
King-size beds Queen-size beds Twin beds Single beds Deck / Veranda
Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets
Views Room safe Electricity Telephone TV
Air-conditioned Ceiling Fans Mini Bars Hair dryers Sleep-out hide
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders on request TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance
Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / Hang-gliding
Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets
Historical / geologicalites Health/Beauty treatments Gymnasium
Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Wildlife & Scenic Offerings • • • •
Situated on 1,800 hectares of private ground within the 75,000 hectare Madikwe Game Reserve, the lodge offers abundant and varied wild life viewing. Madikwe is home to lion, leopard, elephant, black and white rhino, buffalo, wild dog, cheetah, spotted and brown hyena, as well as a host of general game species and over 360 bird species. Viewing is done on walks or in open 4WD vehicles with qualified guides. Abundance of surrounding scenery.
Memberships & Awards • • •
Member of African Travel & Tourism Association since 2010. Gold Award for Wine List/Wine Cellar from American Express, 2009. Awarded the 2011 Diners Club Platinum Award for our wine list
Policies • • • •
Except for the periods mentioned below, no children under the age of 12 are accepted unless the entire lodge is booked out. Deposit of 25% deposit to be paid within 7 days of reservation, with balance payable at least 28 days prior to arrival. Cancellation penalties: More than 46 days before arrival date - 25%; between 45 and 28 days before arrival date 50%; less than 27 days before arrival date - 100%. We do now accept children of all ages during the following periods: • From the 10th to the 29th February, From the 1st to the 15th April, From the 1st to the 31st August, From the 15th to the 31st October, From the 10th of December to the 6th of January 2013. (During the periods that children of all ages are accepted, Makanyane offers fun-filled children’s club daily activities and Junior Guide’s course.) Encounter Africa | The Definitive Directory For Responsible Tourism
91
Tanda Tula Safari Camp Accommodation The 4-star rated Tanda Tula Safari Camp is situated in the heart of the Timbavati Private Nature Reserve in Limpopo Province, forming part of South Africa’s Greater Kruger National Park. It consists of 12 luxurious tents exuding elegance and combines comfort and style with African roots, while offering its guests an unforgettable experience in game viewing, warm hospitality and award-winning cuisine. Tanda Tula is home to a great variety of freely roaming animals, including the Big 5, on 20,000 ha of wilderness and undisturbed biodiversity.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
al n io t a N r e g u r K r Greatke; Limpopo Province Par
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: South Africa Region: Limpopo Province, part of Greater Kruger National Park. Nearest Town: Hoedspruit Nearest International Airport: Kruger Mpumalanga International Airport. Local Landing Strip: Hoedspruit Airport/East Gate Airport Guest Transfers: Yes Road Access: Yes
Rates Approx. US$500 to US$620 per person sharing per night depending on season and exchange rate fluctuations. Contact / Booking details Reservations Manager: Dolly Mathebula Tel 1: +27 (0)15 793 3191 Email: reservations@tandatula.com Web: www.tandatula.com
Accommodation Offered • Total number of guests: 24 • 12 Luxury tents with private decks sleeping 2 each • Children accommodated on request
Accommodation Features Toilet King-size beds
Single beds Deck / Veranda
Fire place
Shower
Queen-size beds
Private lounge area
Mosquito nets
Outside shower
Twin beds
Writing desk
Views
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders on request TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance
Hikes & walks Mountain climbing Cultural / village tours Sailing / boating River rafting
Kayaking Hot air balloon rides Elephant rides Horse riding Camel rides
Helicopter rides Paragliding / hang-gliding Sports activities Snorkelling / diving Swimming
Beaches Visiting museums Shopping / markets Historical / geological sites
En-suite bathrooms Bath
Tea / coffee station
Room safe Electricity
Telephone TV
Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching
Wildlife & Scenic Offerings • • • •
Wildlife is viewed within and around Tanda Tula in the Timbavati Private Nature Reserve, and also in the surrounding area as Timbavati is part of Greater Kruger National Park. Viewing is done in open 4WD vehicles and on foot, guided by rangers and trackers. Abundant and big variety of wildlife, including the Big 5, very rare white lions and superb viewing of zebra, antelope, giraffe and wildebeest. Nearby scenic attractions include the Blyde River Canyon, Kruger National Park, Panorama Route through the Drakensberg Mountain Range with stunning view points and waterfalls.
Memberships & Awards • •
Member of Africa Safe-T; the Field Guides Association of Southern Africa (FGASA); and Southern Africa Tourism Services Association (SATSA). Awarded the Green Leaf Committed 2 Efficiency Award in 2011.
Policies • •
Children of 8 years and older are welcome - no special activities for children. Payment to be made 30 days before arrival – cancellation policy applies.
Encounter Africa | The Definitive Directory For Responsible Tourism
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Timbavati Safari Lodge is situated only minutes from the heart of the world-renowned Kruger National Park. Timbavati nestles among glades of mature, exquisite indigenous trees, and is a paradise for nature lovers and bird watchers. Timbavati’s magnificent bush bar and pool are the perfect cure for dry throats and dusty bodies. Our traditional Ndebele rondavels are situated amid beautiful shady trees, and offer our guests en-suite, comfortable and clean accommodation. All rooms have mosquito nets and ceiling fans. Enjoy a braai in our reeded boma, under a canopy of African starlight. Game viewing on foot or in an open vehicle (with spotlights at night) is a must for every visitor. We at Timbavati take pride in offering our guests timeless, unconditional hospitality. Any special requirements you may have will be catered for to the very best of our ability. Star Grading : 3 star Contact Details Lodge: (015) 793-0415 • Lodge Fax: (015)7930416 • Lodge Cell: 0823622922 Email: timbavati@mweb.co.za • Web Address: www.timbavatisafarilodge.com
Timbavati Safari Lodge
Accommodation
The three-star Timbavati Safari Lodge is located on its own private reserve in South Africa’s Limpopo Province, surrounded by other private reserves and only 10 minutes away from the Orpen Gate of the world-famous Kruger National Park. The lodge is ideally located to maximise guest experience of the Lowveld comprising of a mixture of safari and culture and is also perfect for large groups. The lodge offers an array of activities, including fantastic game viewing opportunities. There are also numerous other wonderful scenic attractions nearby.
Environmental Footprint
ark, P l a n io t a N r e g Kru popo Province Lim
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates Range from US$100 to US$150 per person per night sharing.
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:
South Africa Limpopo Province / Kruger National Park Hoedspruit Kruger-Mpumalanga International Airport, or O R Tambo International at Johannesburg Yes – Eastgate Airport, Hoedspruit Yes – on request Yes
Contact / Booking details Reservations Manager: Kylie Trewavas Tel 1: +27 (0)15 793 0415 Tel 2: +27 (0)82 362 2922 Fax: +27 (0)15 793 0416 Email: timbavati@mweb.co.za Web: www.timbavatisafarilodge.com
Accommodation Offered • Total number of guests: + / – 75 • 20 rondawel rooms sleeping 2 – 3 each; 12 chalets sleeping 2 each.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk
Deck / Veranda Tea / coffee station Mosquito nets Views Room safe Electricity
Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities
Air-conditioning Hairdryer Game seen from rooms Wheelchair access Fire place
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
hanging Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance Children activities
Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides
Horse riding Camel rides Helicopter rides Paragliding / hang-liding Sports activities Snorkelling / diving
Swimming Beaches Visiting museums Shopping / markets Historical / geological sites Cultural / village tours
Astronomy / Star gazing Karaoke Live entertainment Sundowners /outings Conservation activities
Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab / Breeding Projects
Wildlife & Scenic Offerings • •
Wildlife: Game Viewing on foot in a non-Big 5 area on lodge’s property; Big 5 drives at sunrise, sunset and night done in neighbouring private reserves; full-day open 4WD safari game drives in nearby Kruger National Park; 147 mammal species including lion, leopard, rhino, buffalo, elephant, wild dog and cheetah; and 517 species of birds. Scenery: Nearby attractions include Kruger National Park, Blyde River Canyon, Panaroma Route, Moholoholo Rehabilitation Centre, Hoedspruit Endangered Species Centre, Sigagule Cultural Village, and JG Strydom Tunnel.
Memberships & Awards • •
Member of Tourism Grading Council of South Africa. Recommended by Trip Advisor.
Policies • • •
Children welcome; under 12 yrs pay half-price on meals; under 3 stay free; age restrictions some activities. Payment of 50% deposit on confirmation of booking, balance on arrival. Cancellation policy applies.
Encounter Africa | The Definitive Directory For Responsible Tourism
95
MRTT Hotel Academy
Accommodation
This 22-bedroom hotel is situated in the Kanyamazane Valley, some 20km from Nelspruit, the capital of South Africa’s Mpumalanga Province, and close to the world famous Kruger National Park. Leaving behind the hustle and bustle of the city, guests may enjoy the fresh air and natural beauty of the South African Lowveld. The hotel is also close to the Kruger Mpumalanga International Airport. A variety of facilities, services and activities are offered.
Environmental Footprint
ationalga N r e g u r K , ld e v w Lo egion - Mpumalan Park R Province
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Social Investment
Green Building
Credentials & Verification
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:
South Africa Kanyamazane Valley / Mpumalanga / Kruger National park Nelspruit / Mbombela Kruger Mpumalanga International Airport, 20km away Yes Yes Yes
Rates Rates range from US$60 to US$145 depending on package and are per single or double rooms. Contact / Booking details Reservations Manager: Ian Middel Tel 1: +27 (0)13 749 3891 Tel 2: +27 (0)13 749 3892 Fax: +27 (0)13 794 3937 Email: reservations.hta@rttrust.co.za
Accommodation Offered •
Total number of guests: 44 • 22 rooms sleeping 2 each
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk
Deck / Veranda Tea / coffee station Mosquito nets Views Room safe Electricity
Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities
Air-conditioning Hairdryer Game viewing Wheelchair access Fire place
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders on request TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance Children activities
Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides
Horse riding Camel rides Helicopter rides Paragliding / hanggliding Sports activities Snorkelling / diving
Swimming Beaches Visiting museums Shopping / markets Historical / geological sites Cultural / village tours
Astronomy / Star gazing Karaoke Live entertainment Sundowners /outings Conservation activities
Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab / reeding Projects
Wildlife & Scenic Offerings • •
Wildlife: Viewed in open viewing vehicles, on foot or in self-drive vehicles in the Kruger National Park some 50km from the hotel. A great variety of animal and bird species can be seen, including the Big 5 and a variety of antelope. Scenery: Nearby scenic attractions include the Kruger National Park, the Sudwala Caves, the Panorama Route which includes God’s Window, the Mac Mac Falls, Blyde River Canyon, and Kruger National Park.
Memberships & Awards •
Member of the Lowveld Chamber of Business and Tourism; the South African National Grading Council; and the Federated Hospitality Association of Southern Africa (Fedhasa). Licensed with the South Africa Music Rights Organisation.
Policies • • • •
Children welcome. Deposit of 50% is payable upon booking. Full charge may apply if guests leave early. Cancellation policy applies. Encounter Africa | The Definitive Directory For Responsible Tourism
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Aquila Private Game Reserve Accommodation Set in the pristine Southern Karoo Highlands against a backdrop of dramatic mountains, the Aquila Private Game Reserve offers an exciting taste of real Africa just two short hours from Cape Town by road. Aquila is home to an enormous variety of game, including the Big 5, and many migratory birds that stop en route at its own wetland. Guests going on game drives can also view the ancient Khoisan rock art at the same time. Blending into the environment, Aquila’s four-star accommodation offers every comfort, while it is also ideal for conferences and business meetings.
Environmental Footprint
Western Cape
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates Average rates per person start at around US$266 and include accommodation, 3 meals and 2 game drives.
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Airport / Landing Strip: Guest Transfers: Road Access:
Contact / Booking details Reservations Manager: Reeyas Tel 1: +27 (0)21 430 7260 Tel 2: +27 (0)861 RESERVE Fax: +27 (0)021 433 06846
South Africa Western Cape Touws River Cape Town International Airport Cape Town Yes Yes
Email: res@aquilasafari.com Web: www.aquilasafari.com
Accommodation Offered • Total number of guests: 92 • 20 Luxury Rooms sleeping 2 each; 8 Family Rooms sleeping 2 each; 5 Premier halets sleeping 12 persons.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk
Deck / Veranda Tea / coffee station Mosquito nets Views Room safe Electricity
Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities
Air-conditioning Hairdryer Fire place Wheelchair access Jacuzzi in Honeymoonuite
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
hanging Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance Children activities
Breeding Projects Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding Sports activities
Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets Historical / geological sites
Cultural / village tours Astronomy / Star gazing Karaoke Live entertainment Sun-downers /outings Conservation activities
Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game viewing drives Game viewing on quad bike Horseback game viewing Bird watching Visits to Animal Rehab /
Wildlife & Scenic Offerings •
•
Wildlife: Viewed on the property by open 4WD vehicle, quad bike or on horseback and includes Big 5 (elephant, rhino, lion, buffalo and leopard) as well as giraffe, black & blue wildebeest, Burchell’s zebra, springbok, gemsbok, steenbok, karakal (lynx), blesbok, bat-eared fox, ostriches, klipspringer, duiker, grey buck, baboon, black-backed jackal, eland, red hartebeest and hippo. Scenery: Located in a valley between the Langeberg and Outeniqua mountain ranges and surrounded by the natural beauty of the Karoo with spellbinding landscapes, carpets of wild flowers and more.
Memberships & Awards • •
Member of Cape Town Tourism. Winner of World Luxury Awards, 2009, and an Imvelo Finalist for social responsibility.
Policies • •
Children welcome. Cancellation fee of 50% of rate applies for cancellations 45 to 15 days prior to booked arrival, and 100% for 14 days or later, late arrival, early departure or no-show. Encounter Africa | The Definitive Directory For Responsible Tourism
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Moholoholo Wildlife Rehabilitation Centre & Forest Camp
Accommodation
Nestled in a picturesque setting at the base of the Drakensberg escarpment in the Limpopo Province Lowveld of South Africa, Moholoholo has become a haven for the rehabilitation and care of abandoned, injured and poisoned wildlife. While offering excellent accommodation, guests can also enjoy day excursions to numerous other exciting and scenic local attractions.
Environmental Footprint
Western Cape
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Contact / Booking details Moholoholo Forest Camp & Wildlife Rehabilitation Centre: Brian Jones & Jared Del O’ca
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates Between US$100 and US$200 per person per night.drives.
Tel 1: +27 (0)15 795 5236 Email: moholorehab@wol.co.za Moholoholo Ya Mati: Mike Otto
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Tel 2: +27 (0)72 191 2024 Email: moholo@worldonline.co.za
Location & How to Get There
Moholoholo Mountain View: Colin Patrick
Country: Region: Nearest Town: Nearest International Airport: Local Airport: Guest Transfers: Road Access:
South Africa Limpopo Province / Lowveld Hoedspruit Nelspruit International, or O.R. Tambo International, Johannesburg Eastgate Airport, Hoedspruit On request at additional cost Yes
Tel 1: +27 (0)82 907 5983 Fax: +27 (0)12 348 4926 Email: moholo@worldonline.co.za Email:
moholomountainview@worldonline.co.za Web: www.moholoholo.co.za
Accommodation Offered • Total number of guests: Forest Camp – 22; Mountain View – 44; Ya Mati – 32. • Moholoholo Forest Camp: 9 x cabins sleeping 2 persons each; 1 x cabin with 2 bedrooms, sleeping 4. • Moholoholo Mountain View: 8 x cabins sleeping 2 each; 6 x cabins sleeping 2-4 persons each; and 1 x boma with 2 bedrooms sleeping 2-4. • Moholoholo Ya Mati: 2 x 3-bedroom chalets sleeping 2-6 persons each; 1 x 4-bedroom chalet with 3 bathrooms sleeping 4-10 persons; 1 x 2-bedroom chalet with 2 bathrooms sleeping 2-4 persons; 1 x 3-bedroom chalet with 3 bathrooms sleeping 2-6 persons.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk
Deck / Veranda Tea / coffee station Mosquito nets Views Room safe Electricity
Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities
Air-conditioning Hairdryer Game viewing Wheelchair access Fire place
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders on request TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
hanging Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance Children activities
Breeding Projects Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking
Hot air balloon rides Elephant rides Horse riding Camel rides Helicopter rides Paragliding /
hang-gliding Sports activities Snorkelling / diving Swimming Beaches Visiting museums
Shopping / markets Historical / geological sites Cultural / village tours
Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab /
Wildlife & Scenic Offerings • •
Wildlife is viewed locally and in nearby Kruger National Park. Also visit the world-renowned Moholoholo Wildlife Rehabilitation Centre. Viewing is done with guides in vehicles, on horseback or on hikes.
Policies • •
Children of all ages welcome. Cancellation policy: cancellation 3-5 weeks before arrival 50% of deposit forfeited; 2-3 weeks before arrival 75% of deposit; 2 weeks or less 100% of deposit.
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Montecasino Boulevard, Fourways, Johannesburg T: +27 (0)11 510-3000 F: +27 (0) 11 510-4001 E: palazzo.reservations@tsogosun.com www.palazzomontecasino.com
The Palazzo Montecasino Johannesburg
Accommodation
The Palazzo Montecasino epitomizes true style and luxury, with world-class facilities for the business and leisure traveller, including a variety of tastefully decorated rooms that vary from the luxurious 3-bedroomed Penthouse to comfortable Standard rooms that cater for all tastes and travel requirements. The hotel forms part of the award winning Montecasino Entertainment Complex which offers guests an endless variety of entertainment options.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Gauteng
Areas of Social Responsibility in which this Operator is active:
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Contact / Booking details Reservations Manager: Jacqui Rawlins Tel : +27 (0) 11 367-4250
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:
Rates US$200 to US300 per person per night.
South Africa Gauteng Sandton OR Tambo International Airport n/a Yes – Gautrain can also be used. Yes
Email: palazzo.reservations@tsogosun.com Web: www.palazzomontecasino.com
Accommodation Offered • Total number of rooms: 246 • Includes Standard, Superior, Deluxe, Executive, Suites, Presidential, Penthouse and Wheelchair Accessible units.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet
King-size beds Queen-size beds Twin beds Single beds Deck / Veranda
Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets
Views Room safe Electricity Telephone TV, DVD player
Mini bar Towelling robe Air-conditioned Hair dryer Internet
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance
Mountain climbing Township tours Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding
Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets
Historical / geological sites Casino Canopy Tours Theatre & Cinemas
Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Wildlife & Scenic Offerings • • •
Pilanesberg Game Reserve, which is easy driving distance from Johannesburg, has all the Big 5 animals. Guided game drives in open air vehicles can be arranged. Johannesburg Bontanical Gardens are also in close proximity and offer excellent flora.
Memberships & Awards • •
The Palazzo Montecasino Johannesburg is a member of the Sandton Tourism Board since 2008; the Federated Hospitality Association of Southern Africa (FEDHASA) since 2008; and Heritage (environmental management company) since 2008. Heritage has awarded it Gold Status in 2010; it won the Best Casino Resort category of the World Luxury Hotel Awards in 2008 and 2010 and 2011; and won a Platinum Winelist award from Diners Club in 2010.
Policies • • •
Children under 18 years stay free if sharing with adults. Full prepayment is required to secure the booking. Cancellations are accepted 24 hours prior. Encounter Africa | The Definitive Directory For Responsible Tourism
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Golden Leopard Resorts
Accommodation Groups
The picturesque Pilanesberg National Park in South Africa’s North West Province is home to Golden Leopard Resorts – an easy 2-hr drive from Johannesburg and 20 minutes away from the world-renowned Sun City resort and within a malaria-free belt. The park is situated on the eroded remains of one of only three extinct alkaline volcanic craters in the world. The resorts offer outdoor enthusiasts superb accommodation in luxury chalets, safari tents or well-equipped caravanning and camping facilities. The group also operates a school camp, and wedding and conference facilities.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Group Overview Countries in which Group has properties: South Africa Location of Head Office: Rustenburg, North West Province. Year established: 1992 Market segment in which group is active: Families & business travellers. Group specialities or unique features: Chalets, camping sites, Bush Braai Area for weddings & office functions. Group’s environmental policy: As per the Pilanesberg National Park in which it is located. Group’s social responsibility policy: The group participates in corporate social investment initiatives.
Rates Average rate is R2,510 per chalet sleeping 4 per night. Contact / Booking details Tel 1: +27 (0)14 555-1000 Tel 2: +27 (0)14 555-1010 Fax: +27 (0)14 555-1048 Email: reservations@goldenleopardresorts.co.za Web: www.goldenleopardresorts.co.za
Accommodation Offered Property 1 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 2 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 3 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 4 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 5 Name: Market Sector: Number & Type of Rooms / Units: Property 6 Name: Market Sector: Number & Type of Rooms / Units: Property 7 Name: Market Sector: Number & Type of Rooms / Units:
Manyane & Bakgatla Chalets Families 2 bed studio rooms x 10, 4 bed chalets x 14, 5 bed chalets x 33 Bathrooms, air-conditioning, private patio and braai areas, playgrounds, pool and more.
Manyane & Bakgatla Camping Outdoor adventure 200 sites for Manyane & 200 sites for Bakgatla All facilities, grassed and electrified, braai areas, central ablution block, access to the restaurant, pool, playgrounds and on-site superette.
Manyane Resorts Safari Tents Outdoor Adventure 21 Electrified, with fridge and tea/coffee facility.
Bakgatala Resorts Executive Safari Tents Outdoor Adventure 5 Fully electrified, 2 x 3/4 Beds, sleeper couch, small bar fridge, exclusive bathroom area.
Manyane & Bakgatla Resorts Conference Facilities Business Travellers 6
Cookes Lake Resort Conference Facilities Business Travellers 2 Conference rooms / 10 Chalets
Bosele School Camp School Groups 12 Dormitories
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching
Hikes & walks Mountain climbing Cultural / village tours Sailing / boating River rafting
Kayaking Hot air balloon rides Elephant rides Horse riding Camel rides
Helicopter rides Paragliding / hang-gliding Sports activities Snorkelling / diving Swimming
Beaches Visiting museums Shopping / markets Historical / geological sites
Wildlife & Scenic Offerings • •
Wildlife: National park has more than 35 species of large mammals including Big 5 and more than 300 bird species. Game viewed in guided, open game-viewing vehicles or own vehicles. Scenery: Pilanesberg National Park, Lion Park, Thabayadiotso (the Proud Mountain), and Mankwe Dam.
Memberships & Awards •
Member of RCI and Silver Crown.
Policies •
• •
Children welcome; different age-related tariffs apply. Deposit of 50% payable 14 days after booking; balance payable 1 month prior to arrival. Cancellation policy applies – contact group for details.
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Moloko Hotels & Resorts Accommodation Groups Based in South Africa, Moloko Hotels & Resorts offer an elite boutique hotel experience providing for stress-free business trips and extraordinary holidays. Set in prime locations, the magnificent gardens, stunning décor, customised service and attention to detail of the group’s hotels all cater for exclusivity with a difference. International elegance combined with sophisticated South African hospitality is their trademark.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Group Overview
Rates Contact the group for their rates. Contact / Booking details
Countries in which Group has properties: Location of Head Office: Year established: Market segment in which group is active: Group specialities or unique features: Group’s environmental policy:
Group’s social responsibility policy:
South Africa Sandton, Johannesburg 2008 Providing elite boutique hotel retreats. Taking the traditional five-star concept to a new level in providing comfort and luxury with awareness of the environment and social responsibility. The group incorporates green principles in the design and building of its hotels wherever possible. The group has social responsibility arm called Moloko Foundation.
Tel 1: Tel 2: Fax:
+27 (0)861Moloko (66 56 56) +27 (0)11 384 4900 +27 (0)86 545 2028
Email: Reseservations@strathavonhotel.co.za Web: www.strathavonhotel.co.za
Accommodation Offered Property 1 Name: Location: Number & Type of Rooms / Units: Facilities & Features: Property 2 Name: Location: Number & Type of Rooms / Units: Facilities & Features:
Moloko Strathavon Hotel Sandton, Johannesburg 24 standard rooms, 20 standard suites, 6 executive suites, and 3 presidential suites. Include a spa, cigar bar, restaurant, and pool.
Moloko Atholplace Boutique Hotel Sandton, Johannesburg 1 mini deluxe suite, 4 deluxe suites, and 5 superior deluxe suites. Facilities include a restaurant and pool.
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching
Hikes & walks Mountain climbing Cultural / village tours Sailing / boating River rafting
Kayaking Hot air balloon rides Elephant rides Horse riding Camel rides
Helicopter rides Paragliding / hang-gliding Sports activities Snorkelling / diving Swimming
Beaches Visiting museums Shopping / markets Historical / geological sites
Wildlife & Scenic Offerings •
Wildlife & Scenery: The hotels can be used as base to visit nearby game parks, nature reserves and scenic attractions of which there are many.
Memberships & Awards •
Moloko Athol Place Boutique Hotel has been voted one of the world’s hippest hotel in Condé Nast Traveller’s (US) annual coveted ‘Hot List’ for 2009 and pronounced a “Heavenly Hotel” by British Airways.
Policies • •
Children welcome - different payment rates for children of various age groups. Cancellation policy applies.
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Coastlands Hotels & Resorts, a division of SNG, is a proudly South African brand with an exclusive KZN footprint, that offers three, four and five star accommodation and convention facilities. From the genuine smiles that greet you as you walk through the hotel lobby to the generously stuffed pillow that bids you good night, there’s little wonder why Coastlands Musgrave Hotel has in every sense gone “above and beyond” all expectations. Inspired by the charm and vibrence of the classic hotels of the world, this hotel offers 101 luxurious rooms, including 2 Exquisite suites as well as a 250 seater convention centre. Nestled on the crest of The Ridge in Musgrave, this 6 floor hotel gazes proudly over the city of Durban as the night lights sparkle like jewels before you. This elegant hotel offers easy access to the ICC, Ushaka Marine World and is approximately 25 minutes away from The King Shaka Airport. A dimension of unparallelled class and sophistication, Coastlands Umhlanga Hotel and Convention Centre is extraordinary beyond expectation, delivering the highest standards of luxury to be experienced in Kwa Zulu Natal. This 4 star hotel boasts136 beautifully styled bedrooms, including two of the most amazing presidential suites in Durban, 3 Convention Centres including “The Venue” situated on the 11th floor of the hotel. Ideally located on the crest of the Umhlanga Ridge, this hotel offers panoramic views of The Dolphin Coast, is a mere 10 minute drive from The King Shaka International Airport, and is a 5 minute walk to The Gateway Shopping Mall. The landmark, 24 floor Coastlands Durban, offers 252 self catering apartments and hotel rooms as well as a 1000 seater conference facility, is centrally located, a stone’s throw away from Durban’s golden mile. This hotel offers comfort and affordability at its best. A 5 minute drive gets you to the ICC as well as The Ushaka Marine World. This diverse portfolio of hotels and resorts offers guests a choice of 5 luxurious 3 bedroom self catering homes on the private and exclusive Zimbali Estate as well as luxury self catering apartments on the Umdloti coast, in the remarkable 30 Degrees apartment block.
Coastlands Hotels & Resorts
Accommodation Groups
Coastlands Hotels and Resorts is synonymous with elegance, style and sophistication in Durban. A portfolio of hotels that caters to a diverse market, whilst “going above and beyond” your expectations.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Group Overview Countries in which Group has properties: South Africa / KwaZulu-Natal Province Location of Head Office: Durban Year established: 1996 Market segment in which group is active: Luxury to self-catering accommodation. Group specialities or unique features: Accommodation, conference facilities and hotel restaurants. Group’s environmental policy: The company is engaged in a greening project as part of its commitment to protecting the environment. Group’s social responsibility policy: The group’s parent company, the Saantha Naidu Group, maintains a social investment policy and programme for the group.
Rates Between US$100 and US$600 per person per night. Contact / Booking details Musgrave: +27 (0)31 271 8200 Umhlanga: +27-31- 514 6500 Durban: +27-31-335 5000 Email: marketing@coastlandsridge.co.za Web: www.coastlands.co.za
Accommodation Offered Property 1 Name: Location: Number & Type of Rooms / Units: Facilities & Features:
Property 2 Name: Location: Number & Type of Rooms / Units:
Facilities & Features:
Property 3 Name: Location: Number & Type of Rooms / Units: Facilities & Features:
Property 4 Name: Locastion: Number & Type of Rooms / Units: Facilities & Features:
Coastlands Musgrave Hotel (4 Star) Musgrave, Durban 101 standard or de luxe rooms and executive suites. A number of sea-facing rooms are available. Other features include DSTV channels, flat screen TVs, tea & coffee making facilities, wireless internet connectivity, showers and baths, 24-hour room service, restaurant, Fleur De Lis Beauty spa and Hair Salon, swimming pool, coffee shop and bar, halaal friendly restaurant, and 250-seater conference venue. Coastlands Umhlanga Hotel & Convention Centre (4 Star) Umhlanga, Durban 136 bedrooms whether single, double, family suites or de luxe rooms, and junior, executive and presidential suites. Sea-facing rooms are also available. Features include DSTV channels, flat screen TVs, tea & coffee making facilities, wireless internet, air-conditioning, 24-hour room service, showers and baths, Saffron restaurant, Vanilla Coffee shop and bar, African Fire Convention Centre which seats up to 400 people, retail stores in the hotel, swimming pool, and beauty spa. There are seven hotel floors, as well as three commercial and retail floors with restaurant, a convention centre with seven conference rooms, and an extensive pool deck too.
Ebuhleni Zimbali Villas (5 Star) Zimbali Estate, Ballito 5 self-catering villas Features include entertainment and braai area, swimming pool, golf cart, DSTV channels, flat screen TVs, tea & coffee making facilities, wireless internet, air-conditioning, 24-hour room service, showers and baths, restaurant, and more. 30 Degrees Umdloti Umdloti Two 5-star self-catering, fully furnished apartments. Situated on the beachfront. Very modern, upmarket and smart. Sea-facing rooms are also available. Features include DSTV channels, flat screen TVs, tea & coffee making facilities, wireless internet, airconditioning, 24-hour room service, showers and baths, restaurant, and more.
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding Sports activities
Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets Historical / geological sites
Live Entertainment Theatre/Movies Nightclubs Ushaka Marine World
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Mfafa Safaris Travel, Tour & Safari Operators Mfafa Safaris, established in 1992, is one of the oldest reputable tour operators in Mpumalanga, South Africa. It is a family owned and run business and is based in White River, Mpumalanga. The company offers an extensive variety of transfers and tours within Mpumalanga / Gauteng / Limpopo and KwaZulu-Natal provinces and is a member of the Southern Africa Tourism Services Association (SATSA).
Environmental Footprint
Mpudm; aMlaonzgaam; bique Swazilan
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: South Africa Region: Mpumalanga Proince Nearest Town: Nelspruit Nearest International Airport: Kruger Mpumalanga International Airport (KMIA), alternatively Johannesburg’s O R Tambo International Airport. Local Landing Strip: Eastgate Airport (Hoedspruit) and Phalaborwa Airport. Guest Transfers: Yes Road Access: Yes
Rates Rates are from around US$100 to over US$800 per person – negotiated rates for larger groups, tailor-made itineraries Contact / Booking details Reservations Manager: Anne Briggs Tel 1: +27 (0)13 – 750 1782 / 3 Tel 2: +27 (0)83 625 7148 Fax: +27 (0)13 750 - 1909 Email: tours@mfafa.co.za Web: www.mfafa.co.za
Company / Operation Primary Business Activity: The company offers a variety of day tours to national parks, game reserves and other attractions as well as an extensive road transfer service to and from local airports to lodges in various reserves. Branch Offices: Year Established: 1992 Operational Staff: 6 permanent driver-guides plus registered free-lance guides when necessary. Qualifications & Experience of Guides: All qualified with the Tourism, Hospitality and Sport Education and Training Authority (THETA) and have current PDP driving licences and first aid certificates.
Facilities & Services Main Services / Operations / Activities Offered: Tours, transfers and travel advice with a variety of day tours to national parks, game reserves and other attractions as well as an extensive road transfer service to and from local airports to lodges in various reserves. Supplementary Services: Personal “Meet, Greet and Assist” services at Kruger Mpumalanga International Airport, Eastgate Airport (Hoedspruit) and Skukuza Airport for clients requesting assistance. Personal client document delivery or collection. Personal luggage collection/delivery and secure luggage storage. Vehicles Used For Tours / Safaris: 6 x closed air-conditioned vehicles for transfers and 3 trailers for luggage, and 6 x open game viewing vehicles with drop-down canvas sides for maximum viewing capabilities. All vehicles are all registered with the SANPARKS. Accommodation Provided: According to client specifications and tour packages. Accommodation Services & Facilities: Lodges have all standard services and facilities.
Tours & Safaris • • • • • • •
Eastern Drakensberg Panorama Tour: Full day tour visiting Blyde River Canyon, God’s Window, Wonderview, Bourke’s Luck Potholes, Pilgrims Rest and one of the many waterfalls in the area. All tours are tailor-made. Lunch is included. Kruger National Park Day Tours: Full or half day tours tailor-made to clients’ requirements. Overnight park visit with own guide can be arranged. Day Tours to either Mozambique or Swaziland: Both are full day tours. Experience Mozambique’s culinary delights especially seafood. Visit Swaziland’s Swazi Candle factory, King Sobhuza II Memorial Gardens and Ngwenya Glass Works. Jane Goodall Chimp Eden Institute: View the chimpanzees in a large enclosure similar to their natural habitat e. Duration approx 6 hours. KaBokweni Tour: The tour reveals formation, history and development of the South African townships from apartheid and through the last 15 years of democracy. Also visit a Sangoma healing and initiation school. Other tours available on request: Hoedspruit Endangered Species Centre, Moholoholo Rehabilitation Centre, Zweylisha Cultural Tour and elephant back rides, quad biking, river rafting and tailor made itineraries. All safaris are tailor-made and include pick up and drop off from accommodation, registered guide and mineral water on the vehicle.
Memberships & Awards • • •
Member of Southern Africa Tourism Services Association (SATSA) since 1994. Received Special Service Award from SATSA, 2008. Members of MISA (Mpumalanga Independant Safari Association).
Policies • • •
Children are welcome on all tours and transfers if accompanied by an adult. Payment to be made prior to arrival unless alternative arrangements have been made. Cancellation policy applies.
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‘OBSERVING NOT DISTURBING'
DAILY DEPARTURES 9h00 - 12h00 - 15h00 WEATHER PERMITTING
BOAT BASED WHALE WATCHING
T:E: W:
Southern Right Charters Travel, Tour & Safari Operators Southern Right Charters is a leading operator offering boat-based whale watching tours from the New Harbour in Hermanus, the Capital of the Cape Whale Coast which is regarded as one of the best whale watching areas in the world. The company is progressive and environmentally sensitive and as a licensed permit holder operates under our motto of: ‘Observing NOT Disturbing,’ the safety and conservation of the whales and marine life is principal.
Environmental Footprint
Coast, le a h W e p a C , g r Overbe Western Cape
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There
Rates From US$32 to US$77 per person. Discounts students, children & groups. Children u/5 free. Contact / Booking details Reservations Manager: Robin Alcock Tel 1: +27 (0) 82 353 0550 Fax: +27 (0) 28 312 45 87
Country: South Africa Region: Western Cape / Overberg / Cape Whale Coast Nearest Town: Hermanus Nearest International Airport: Cape Town International Local Landing Strip: No, helicopter landing can be arranged Guest Transfers: To be arranged Road Access: Yes
Email: info@southernrightcharters.co.za Web: www.southernrightcharters.co.za
Company / Operation Primary Business Activity: Boat-based whale watching tours Branch Offices: The Whale Shack, New Harbour, Hermanus Year Established: 1999 Operational Staff: Onboard the experienced skipper is joined by the whale specialist guide; an interpreter guide; support crew and videographer as well an engineer and first aid official. Qualifications & Experience of Guides: Experienced and nationally registered specialist guide.
Facilities & Services Main Services / Operations / Activities Offered: June to December (whale season): Boat-based whale watching; private exclusive whale watching trips. Supplementary Services: December to February (Summer season): Private scenic charters; sundowner & bay cruises Vehicles Used For Tours / Safaris: Purpose- built, 16m catamaran which is licenced to carry 70 passengers and 5 crew. The vessel complies with South African Marine Safety Association standards. Accommodation Provided: N/a Accommodation Services & Facilities: N/a
Tours & Safaris • In season encounters will mostly include the Southern Right whales, seals, penguins, marine birds and often include dolphins, Bryde’s and Humpback whales. • As the company is a licensed operator they may approach the whales up to 50 meters, offering close encounters • Daily Departures at 9h00; 12h00 &15h00. Arrival time is 30 minutes priors to departure for the on-land safety briefing presented by the whale specialist guide. • The boat offers four different viewing levels, offering passengers the best viewing opportunities and is fully equipped with seating; refreshments bar; surround sound public address system and restrooms. • The tour includes complimentary light refreshments • The tour is informative and educational with the whale specialist guide keeping guests informed and the interpreter guide assisting European guests in Dutch; French and German. • Tours offer photographic opportunities, in addition there is a HD souvenir DVD of the tour available for purchase.
Memberships & Awards Holder of Department of Environmental Affairs permit to undertake boat-based whale & dolphin watching. Member of Fair Trade in Tourism South Africa; South African Boat-Based Whale Watching Association; Member of various local and regional tourism bureaus
Policies • • • • • •
Children welcome if accompanied by adult – Children under 12 years old must wear a life jacket at all times. Enquire for restrictions applicable to infants. Payment on arrival unless booked through agent Cash (ZAR);Visa and MasterCard accepted. Trips may be cancelled due to poor weather with full refund. If sightings were not satisfactory, 50% refund at skipper’s discretion. Other terms and conditions apply. Encounter Africa | The Definitive Directory For Responsible Tourism
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pectacular views of rolling lush faces of the Drakensberg Mountains form the back drop of one of South Africa’s most famous leisure resorts. Sani Pass Hotel & Leisure Resort is the ideal venue for family holidays, unique conferencing, special occasions and international tourists. A resort well known for its warm hospitality and outstanding personal service. Location Nestled in the beautiful Mkhomazana Valley at the foot of the Sani Pass on 800 hectares of unspoiled wilderness. Himeville, Southern Drakensberg – A World Heritage Site.
accommodation A choice of fully serviced delux main hotel rooms or quaint thatched garden cottages, most of which boast exquisite mountain views. All units are serviced, have full en-suite bathrooms and are equipped with TV, MNET, telephone and tea & coffee making facilities. Since opening its doors in 1958, Sani Pass Hotel & Leisure Resort has placed host to many generations creating delightful memories. Now under new management, a team with a wealth of international hospitality experience, renovations have been well underway since 2011 restoring this historical hotel to its former glory with a whisper of modern styling. The master building (28 bedrooms) in addition to 4 mountain facing cottages have been completely renovated, all bedrooms and public areas have been redesigned with warm comfy furnishings and select fittings. The
balance of the cottages are currently undergoing their final transformation. The resort has two well equipped conference venues accommodating up to 150 delegates and offers a host of team building activities. Our wellness and beauty centre with breathtaking views of the mountain range and golf course offers a large selection of services, treatments and packages as well as tailor made pamper days. 2012 welcomes two new venues, The Sports Bar for those who can’t make it to the game and Cigar Lounge serving sushi and exclusive whiskies for guests with more discerning tastes. With thanks to the Food & Beverage Manager, Wilfred Maphalala and our team of highly experienced chefs, the Mountain View Restaurant offers an international fine dining experience. CONTACT DETAILS P.O Box 44 Himeville 3256
•
www.sanipasshotel.co.za
CENTRAL RESERVATIONS Tel: +27 (0) 33 702 1320 • Fax: +27 (0) 33 702 0220 E-mail: reservations@sanipasshotel.co.za
d n a l i z a w S T
his beautiful landlocked kingdom is tucked into the mountains that separate South Africa from Mozambique. One of the smallest countries in the Southern Hemisphere, Swaziland is one of the few remaining absolute monarchies in the world, ruled by King Mswati III. Moves, led by neighbouring South Africa, are currently afoot to democratize the country. The country offers diverse vegetation, dramatic mountains, spectacular valleys, prolific game reserves with varied animal and bird life, famous arts and crafts, attractions like the annual reed dance at the Royal Kraal in Ludzidzini, the Marula festival and an excellent variety of good accommodation, travel services and many things to do. The climate is mostly temperate. There are a number of excellent game reserves and national parks including Hlane, Mlilwane, Mkhaya, Malolotja, Mlawula, Mantenga and Hawane. These reserves are for the conservation of the natural flora and fauna of these areas as well as the cultural resources within them. Nature conservation in Swaziland, of paramount importance here, was mainly started some 40 years ago by the Reilly family whose legacy lives on in the Kingdom’s Big Game Parks. Swaziland is a stable and safe country for tourists, right next to South Africa with all its modern infrastructure and attractions.
1° 00’ n and E 38° 00’
Overview LANGUAGES CAPITAL CITY
■ Cool, dry winters and hot, rainy summers typical thunderstorms December to February. ■ Coolest months are June and July with winter from June and July with winter from June to September. ■ Climate is good for year round travel.
■ Mbabane (administrative capital); Lobamba (traditional and legislative capital).
TIME ZONE
■ English and SiSwati.
CLIMATE ■ Subtropical climate with summer temperatures of 15-25oC average, winter temperatures 15-19oC. ■ Summer from October to May, October being the hottest month when temperatures can reach up to 40°C 132
Encounter Africa | The Definitive Directory For Responsible Tourism
GMT/UTC + 2 hours. No Daylight Saving Time.
MONEY & CARDS ■ Currency unit is Lilangeni (singular), or Emalangeni (plural), and cents (E1 - 100cents).
■ Currency of equal value to South African Rand with both in circulation. ■ Visitors are advised to change Emalangeni currency before leaving Swaziland. ■ Most Credit cards and travellers’ cheques honoured. ■ Barclays Bank has the most branches throughout Swaziland.
TELECOMUNICATIONS ■ International dialling code: +268. ■ Good fixed line telecommunications network. ■ Good mobile phone communications infrastructure. ■ Internet Cafes and e-mail centres in major centres like Mbabane and Manzini.
INTERNET ■ Good internet accessibility. ■ Good internet cafes - most good hotels, lodges have internet connectivity and services
POSTAL SERVICES ■ State-owned Swazi Post offers all usual postal and courier services. ■ International courier services also available.
ELECTRICITY Electrical appliance use 220V AC, 50Hz and three-pin plugs are used with round terminals.
AIRLINES ■ Most international airlines fly to nearby Johannesburg in South Africa. ■ Regional airlines fly from various centres to Matsapha International Airport near Manzini, Swaziland, including national carrier Airlink Swaziland.
AIRPORTS ■ Sikhuphe International Airport – a newly built airport with modern facilities and services.
TAXES ■ 4% VAT payable on goods and services since April 1, 2012. ■ Limited duty-free import of certain goods for personal use only. ■ Airport embarkation tax payable on departing international flights.
ENTRY REQUIREMENTS ■ All visitors must have a valid passport. ■ Visas are required, although nationals of many African, European and other countries are exempt – consult an embassy
HEALTH & MEDICAL ■ Vaccination against yellow fever is required if arriving within 6 days from or via an infected area. ■ Precautions against Malaria, cholera, typhoid and polio recommended.
■ Bilharzia is a risk in rivers and dams. ■ Tap water is safe to drink throughout the country but water from streams and rivers not. ■ HIV/Aids prevalence is one of the highest in the world. ■ Various government, missionary and private hospitals, clinics, health centres and rescue services. ■ Also close to the excellent private medical services of South Africa.
DRIVING & LOCAL TRANSPORT ■ Driving is on left of road and international driving licence is required. ■ High accident rates on the roads. ■ Main roads are tarred, the rest are well-maintained gravel roads. ■ The speed limit in urban areas is 60 km/h and on 80 km/h outside urban areas. ■ Car hire is available and most petrol stations are open 24 hours. ■ 300km of railway lines while buses and minibus taxis are available – all of varying standards.
SAFETY ■ Swaziland is considered one of the safest tourist destinations in Southern African although recently there have been some clashes between police and pro-democracy demonstrators. ■ However, the usual range of petty crimes such as theft, pick pocketing etc, do occur and normal precautions should be maintained, especially in lowincome urban areas and isolated rural areas.
USEFUL CONTACTS Tourism Information Office: Tel +268 404 2531 / 409 0112; Fax +268 404 2531. Embassy of the Kingdom of Swaziland, USA: Tel +1 (202) 234 5002. High Commission of the Kingdom of Swaziland, South Africa: Tel +27 (0)12 344 1910/17/25, +27 (0)12 343 0455. Embassy of the Kingdom of Swaziland, USA: Tel +1 (202) 234 5002. Harvey World Travel: Tel +268 404 1538 / 404 1954 / 404 2101 / 404 2298; Fax +268 404 6120; Email maggie. hall@harveyworld.co.za. Royal Swazi Airways: Tel +268 404 1979/88, 404 2011, 404 3157. Swazi Express Airways: Tel +268 518 6115; Matsapha Branch (Swaziland) Tel +268 518 6840; Fax +268 518 7160; Email swaziexpress@africaonline.co.sz. Assist 911 (medical rescue services): Tel +268 404 8911; Email assist911@realnet.co.sz. Ezulwini Tourists Office: Tel +268 416 2180. Ngwenya Tourism Information Office: Tel/Fax +268 442 4206; E-mail gwenyainfo@tourismauthority.org.sz. Swazi Plaza Information Office: Tel/fax +268 404 2531/ 409 0112; Email information@tourismauthority.org.sz. Chief Immigration Officer, Mbabane: Tel +268 404-2941/2.
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a i n a z n a T T
anzania, the largest country in East Africa, is famous for the great spectacle of the annual migration of millions of wildebeest and zebra followed by their predators. But it is equally famous for being home to the highest mountain on the continent, Mt Kilimanjaro; the Great Rift Valley; the awesome Ngorongoro Crater; its legendary spice islands; and the famous Serengeti National Park which encompasses two World Heritage Sites, two Biosphere Reserves, and one of the world’s oldest ecosystems. Tanzania, the largest country in East Africa, is famous for the great spectacle of the annual migration of millions of wildebeest and zebra followed by their predators. But it is equally famous for being home to the highest mountain on the continent, Mt Kilimanjaro; the Great Rift Valley; the awesome Ngorongoro Crater; its legendary spice islands; and the famous Serengeti National Park which encompasses two World Heritage Sites, two Biosphere Reserves, and one of the world’s oldest ecosystems. Situated just below the equator between the great lakes of Africa and the Indian Ocean, Tanzania is a land of many faces, many cultures and many wonderful surprises.
1° 00’ n and 00’ E 38°
Overview LANGUAGES ■ English. ■ Swahili & several other indigenous languages also spoken. ■ German and Italian also frequently encountered.
CAPITAL CITY Dodoma - the official capital; Dar es Salaam the administrative and commercial capital.
CLIMATE
■ Tropical along coast but more temperate in highlands. ■ Long rainy season April to May; short rainy season November to December. ■ Hottest season October to March. ■ Average temperatures from 25-30°C at coast, from 2227°C in rest of country. 140
Encounter Africa | The Definitive Directory For Responsible Tourism
■ Best game viewing in North almost all year; in Southern Tanzania June through October. ■ Islands of Zanzibar, Pemba and Mafia best in June through October, and December through March.
TIME ZONE Time: GMT + 3 hrs.
MONEY & CARDS ■ Currency: Tanzanian shilling (TZS) divided into 100 cents. ■ Major currencies can be exchanged in the larger towns at banks, foreign exchange bureaux and some hotel. ■ ATMs available in major cities only. ■ Credit cards are accepted only by major lodges, some hotels and travel agents in urban areas, incurring a 10% surcharge.
TELECOMUNICATIONS ■ International dialling code for Tanzania & Zanzibar is +255. ■ Relatively good fixed line telephone network, but in rural areas call may have to be placed through an operator. ■ Cellphone networks in the main urban areas and Zanzibar using GSM 900 and 1800 networks – some international roaming agreements exist.
INTERNET ■ Various internet service providers; Internet connections at most first-class hotels and lodges, some internet cafes in major centres.
POSTAL SERVICES ■ Tanzania Posts Corporation provides most postal services. ■ Courier services are available.
ELECTRICITY ■ 230 volts AC, 50Hz - plug types are round pins with ground / rectangular blade plug.
AIRLINES ■ Various international carriers from Europe, Middle East and African countries fly to Tanzania. ■ Air Tanzania is national flag carrier providing domestic and regional services. ■ Various other domestic or regional airlines operate here. ■ Number of private air charter companies also operate internally.
AIRPORTS ■ Main airport is Julius Nyerere International Airport 13km southwest of Dar es Salaam. ■ Other airports: Kilimanjaro International Airport and Zanzibar International Airport. ■ Also good connecting flights from Nairobi, Kenya. ■ Buses and taxis between Julius Nyerere Airport and Dar es Salaam. ■ Local car hire companies at airport.
TAXES ■ 18% VAT payable on goods and services. ■ 20% VAT payable on goods and services. ■ Departure taxes at airports for international and domestic flights.
ENTRY REQUIREMENTS ■ Most foreign visitors need a visa but certain foreign nationals are exempted (check with embassies). ■ Nationals of the East African Community do not need a visa or entry permit. ■ Passport must be valid for at least six months.
HEALTH & MEDICAL ■ Obtain medical advice for current requirements 3 weeks before travelling. ■ Vaccinations for hepatitis A, typhoid, yellow fever and polio recommended.
■ Malaria is common to Tanzania while recent cases of sleeping sickness have also been reported. ■ Other diseases such as cholera and rift valley fever occur periodically mainly in rural areas. ■ There is a high prevalence of HIV/Aids. ■ The country has an extensive but poorly equipped public healthcare network. ■ Good private healthcare facilities are being established in the country. ■ Tap water is not safe for drinking in most places.
DRIVING & LOCAL TRANSPORT ■ Self-driving not advised except in major centres due to poor road conditions. ■ Car-hire firms available in major centres and tourist areas. ■ Tanzania Railway Corporation offers train services in various classes. ■ Reliable daily ferry and boat services between Dar es Salaam and the islands. ■ Steamer services on Lake Tanganyika and Lake Victoria are not always reliable. ■ All centres are connected by bus services of varying standards.
SAFETY ■ Street and beach crime is problematic in some areas - take normal precautions as for any other country, especially in larger urban areas. ■ There has been an increase in muggings and baggrabs on the mainland as well as Zanzibar. ■ Avoid areas bordering Burundi because of possible spill-over of armed conflicts. ■ Crime is increasing in rural areas and even in national parks. ■ There have been recent confrontations between landowners and villagers in the area east of Arusha, but this has not affected tourist areas. ■ There is a threat from terrorism, but not very high, but piracy is a growing problem for sea travel off the Tanzanian and Kenyan coast. ■ Tanzania is a stable multi-party democracy and one of the most peaceful African countries
USEFUL CONTACTS Tourist Information Centre Dar es Salaam: Tel +255 (0)22 211 1244. Tourist Information Centre Arusha: Tel +255 (0)27 250 3842/3; Fax +255 (0)27 254 8628; Email ttbarusha@cybernet.co.tz. Tourist Board of Tanzania: Tel +255 (0)22 211 1244; Fax +255 (0)22 211 6420; Email safari@ud.co.tz; Web www.tanzaniatouristboard.com. United States Embassy, Dar-es-Salaam: Tel +255 (0)22 266 8001. British High Commission, Dar-es-Salaam: Tel +255 (0)22 211 0101. Canadian High Commission, Dar-es-Salaam (also responsible for Madagascar, Comoros and Seychelles): Tel +255 (0)22 216 3300. South African High Commission, Dar-es-Salaam: Tel +255 (0)22 260 1800. Standard Chartered Bank: Tel +255 (0)22 212 2125, 212 2129. Citibank: Tel +255 (0)22 211 7575, 211 7601. Air Tanzania: Tel +255 (0)22 211 8411; Fax +255 (0)22 211 3114; Email bookings@airtanzania.com Encounter Africa | The Definitive Directory For Responsible Tourism
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Mbalageti Serengeti Safari Lodge
Accommodation
Mbalageti Serengeti is located in the western corridor of the Serengeti National Park, Tanzania. The Lodge offers a breathtaking 360-degree panoramic view of the Serengeti Plain lands and the Mbalageti River. One of the main attractions here is the spectacular annual migration of wildebeest and zebra. The lodge offers a variety of excellent accommodation, amenities and services.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
i WesternnaSel rPenagrekt Natio
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates US$200 to US300 per person per night.
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:
Tanzania Western Serengeti National Park Mwanza Kilimanjaro International Airport, or fly via Dar es Salaam. At Mwanza, Grumeti or Seronera. Yes, on request. Yes
Contact / Booking details Reservations Manager: Mr Raviteja / Ullas Joshi Tel 1: +255 (0)28 262 2388 Tel 2: +255 (0)27 254 8632 Fax: +255 (0)27 254 8632 Email: info@mbalageti.com / mbalageti@bol.co.tz Web: www.mbalageti.com
Accommodation Offered • 2 x 2-bedroomed Exclusive Suites; 18 x double luxury tented chalets; 6 x triple luxury tented chalets each accommodating 1 child only; 11 standard Lodge Rooms with double beds; and 3 standard Lodge Rooms with twin beds.
Accommodation Features En-suite bathrooms Bath Shower Outside shower/bath Toilet
King-size beds Queen-size beds Twin beds Single beds Deck / Veranda
Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets
Views Room safe Electricity Telephone TV
Dining area Ceiling Fan Hair Dryers Special Decor
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance
Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding
Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets
Historical / geological sites Heated Plunge Pool Private Massage Bush Breakfasts/Dinners Tranquillity Garden
Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Wildlife & Scenic Offerings • • •
Serengeti National Park offers wildlife including annual migration of wildebeest and zebra. Also view black and white Colobus Monkey, Patterson eland, martial eagles and roan antelope at lodge. Visit Lake Victoria 1½ hours’ drive away, the local Sukuma tribe, the Grumeti River crocodile and hippo pool, the Black Clay Plains and the Candelabra Tree.
Policies • • •
25% deposit payable on confirmation of booking, balance 60 days before arrival. Unsecured bookings will be released. Cancellations 90 to 60 before arrival charged 25% cancellation fee; 59 to 30 days charged 50%; and 29 to 0 days charged 100%.
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The Arusha Hotel Accommodation Representing Arusha’s supreme boutique hotel experience, this establishment offers first class accommodation and service surrounded by spectacular scenery and the history of bygone eras. The hotel is situated only 5 minutes’ walk from the Arusha International Convention Centre within its own private tropical gardens and consists of 86 deluxe en suite rooms. It offers superb services and facilities, including Wi-Fi internet throughout, fine dining, a fully equipped gym, and a splendid pool area.
Environmental Footprint
Northern Circuit
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Social Investment
Green Building
Credentials & Verification
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Airport / Landing Strip: Guest Transfers: Road Access:
Rates From US$115 per person sharing standard double room breakfast included. Single supplement US$65. Contact / Booking details Reservations Manager: David Tel 1: +255 272507777 Fax: +255 272508889
Tanzania Northern Circuit Arusha Kilimanjaro International Airport Arusha Airport Yes Yes
Email: reservations@thearushahotel.com or fom@thearushahotel.com Web: www.thearushahotel.com
Accommodation Offered • Total number of guests: 172 • 4 x executive suites; 16 double executive rooms; 4 twin executive rooms; 38 double deluxe rooms; and 24 twin deluxe rooms - all sleeping 2 each.
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Queen-size beds Twin beds Single beds Deck / Veranda Private lounge area Writing desk
Fire place Tea / coffee station Mosquito nets Views Room safe Electricity
Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities
Air-conditioning Hairdryer Game viewing Wheelchair access
Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema
Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money
Changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service
Limited room service Internet & email Business centre Water hole, bird hide Children activities
Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides
Horse riding Camel rides Helicopter rides Paragliding / hang-gliding Sports activities Snorkelling / diving
Swimming Beaches Visiting museums Shopping / markets Historical / geological sites Cultural / village tours
Astronomy / Star gazing Karaoke Live entertainment Sundowners /outings Conservation activities Golf
Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area
Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab / Breeding Projects
Wildlife & Scenic Offerings • •
Wildlife: Wildlife, including the Big 5, can be viewed from 4WD vehicles on day trips to Arusha, Lake Manyara and Tarangire National Parks. Scenery: Scenic attractions include Mount Meru, Mount Kilimanjaro, Ngorongoro Crater, Serengeti National Park, and Lake Victoria.
Memberships & Awards •
Member of African Travel and Tourist Association.
Policies • • • • •
Children welcome – one child under 12 sharing with adult stays free. 50% deposit on booking with balance settled on arrival. Bookings cancelled within 72hrs are subject to 100% cancellation charge. Group bookings for a minimum 10-room package that are cancelled within 7 days will be subject to 100% cancellation charge - payment must be made 30 days prior to arrival. Cancellation within 29 days prior to arrival date may result in 100% cancellation fee being charged. Encounter Africa | The Definitive Directory For Responsible Tourism
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New Safari Hotel (1967) Ltd Accommodation
Arusha Region
The lavish New Safari Hotel is located in the heart of Arusha, Tanzania, yet it is a mere 40 minutes to 2 hours’ drive away from a number of world-renowned national parks and game reserves. From the hotel visitors have a superb view of snow-capped Mt Kilimanjaro. The hotel is situated next to the craft market and Arusha International Conference Centre. With 46 beautifully appointed rooms the hotel boasts a range of accommodation alternatives, internet access, a top restaurant and conferencing facilities equipped with the latest conferencing necessities.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Social Investment
Green Building
Credentials & Verification
Rates From US$90 per single room per night to US$220 per double suite per night.
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Airport: Guest Transfers: Road Access:
Tanzania Arusha Region Arusha Kilimanjaro International Airport or Julius Nyerere International Airport, Dar es Salaam Arusha Airport Yes – hotel provides. Yes
Contact / Booking details Sales & Markerting Manager: Hans G. Makundi Tel 1: +255 (0) 767 594 422 Tel 2: +255 27 250 3261 & +255 27 250 3262 Fax: +255 27 254 8318 Email:
newsafarihotel@habari.co.tz & reservation_newsafarihotel@habari.co.tz Web: www.thenewsafarihotel.com
Accommodation Offered • Total number of guests: 94 in 46 rooms • 18 Single Rooms sleeping 2 each • 24 Double Rooms sleeping 2 each • 2 Triple Rooms sleeping 3 each • 2 Double Suites sleeping 2 each
Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds
Queen-size beds Twin beds Single beds Deck / Veranda Private lounge area Writing desk
Fire place Tea / coffee station Mosquito nets Views Room safe Electricity
Telephone TV All Units Free-Standing Ceiling fans Kitchen Braai facilities
Hairdryer Game viewing Wheelchair access Fire place
Reading room/area Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders
TV room Theatre/cinema Curios shop Room safes Office/reception safe Airport shuttle service On-site car hire Local area transport
Guided game viewing Cultural tours On-site banking / money changing Laundry service Live entertainment Weddings hosted Conference facilities
In-house doctor In-house nurse 24-hours security 24 hours room service Limited room service Internet & email Business centre Children activities
Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides
Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding
Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets
Historical / geological sites
Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library
Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Wildlife & Scenic Offerings • • • •
Abundant varieties of wildlife to be seen at Arusha National Park, Tarangire National Park, Lake Manyara National Park, Mt Kilimanjaro National Park and Ngorongoro Conservation Area, all between 40 minutes and 2 hours’ drive away. Wildlife is viewed from closed or open 4WD vehicles. Wildlife includes lions, leopards, cheetahs, wildebeests, zebras, rhinos, buffaloes, giraffes, gazelles and many more. Nearby scenic attractions include Mt Kilimanjaro, Mt Meru, the Mt Meru Game Sanctuary, Olmotony Forest Reserve and more.
Memberships & Awards Member of Tanzania Tourist Agents Licensing Authority (TALA) since 2004; Association of Tanzania Employers, 2008; Tanzania Food and Drugs Authority (TFDA ), 2005; and Fire and Rescue Force, 2004.
Policies • • •
Children under 6 sharing with adults – no charge. Bookings to be secured with 50% deposit. Cancellation policy applies – 100% payment for cancellations of less than 72 hours. Encounter Africa | The Definitive Directory For Responsible Tourism
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The luxury boutique Azanzi Beach Hotel is situated on the palm fringed edge of the North East coast of Zanzibar adjacent to the world acclaimed Mnemba Island Atoll. The hotel has an array of accommodation featuring cool inviting villas with private outside showers and king size beds. Relax on the pure white soft coral sand beaches, sip exotic cocktails or frolic in the sensuously warm crystal clear Indian Ocean. Join an idyllic sundowner Dhow cruise with white lantern sails driven by the Cascasi breeze, leaving behind only memories and fluorescence in the boats wake. With shadows lengthening, prepare for your dining experience with tastes of freshly cooked Zanzibar spices and herbs. In such tranquil and scenic surroundings, there are little else to do but adopt the mantra “hakuna matata” (no worries) and truly embrace island life. Retire to the exclusive and cool inviting confines of your air conditioned villa and finally succumb to the laid back Zanzibar way of life. Wake up to the soothing melodies of rustling coconut palms and the lapping of the ocean on the crisp white beach. A tension releasing massage awaits you after a delicious breakfast. This provides the perfect remedy to rejuvenate your weary body and soul at the hands of an experienced masseuse. Once refreshed, enjoy a range of activities, including scuba diving, snorkelling, fishing (deep sea and fly fishing), as well as various non-motorised activities, before rounding off your day sipping cocktails around the pool as the sun sets in the distance. Scuba diving and snorkelling excursions can be arranged through the hotel’s One Ocean Dive Centre. Guests can visit the Mnemba Atoll Marine Park, with its coral gardens, tropical fish and anemones, as well as its excellent water visibility. A dive with the ever present Bottle Nose dolphins is guaranteed to be the highlight of any underwater experience. The dive centre offers a full spectrum of dive courses, from novice to dive master. A symphony of screaming reels and shrill calls from diving birds awaits seafaring adventurers on their deep sea fishing excursion. These can be arranged through the hotel on a registered sport fisherman craft. Game fish such as Barracuda, Dorado, Tuna, Kingklip, Wahoo and Sail fish abound in these pristine tropical waters. The hotel will gladly turn your catch into a gastronomic feast which can be enjoyed with an appropriate bottle of wine selected from their well stocked cellar.
Spice tours are a must for aspiring chefs and nature lovers alike. Jack fruit, Pili-pili Hoho, bananas and start fruit make up a fresh cornucopia of fruit to be savoured on the deck overlooking the spice gardens. Death defying palm tree climbers can also toss coconuts down to eager visitors keen to sip the fresh, thirst quenching coconut milk. After an enlightening adventure of discovery through the spice gardens and plantations, a well earned cup of cinnamon and lemon grass tea gives relief to the weary adventurer. A guided tour of Stone Town – with its labyrinth of narrow, twisting streets, bustling bazaars and markets, former palaces and grand Arabian mansions – allows you to enjoy this historical town with its old world charm. As the sun sets, the local cuisine in Stone Town can be savoured at the popular food market at Forodhani Gardens, which combines a vibrant atmosphere with delicious local fare. A scenic drive to the indigenous forest at Jozani brings you to the treetop homes of the chattering Red Colobus monkey. This troop of monkeys has been isolated from other Red Colobus monkeys on the Tanzanian mainland for over 10,000 years. Crisp, soft sand underfoot and the embracing dawn with its hues of pastel pink and blue lift the spirits of early morning runners, who can savour the fresh air of the North Eastern tip of Zanzibar. Azanzi Beach Hotel is also the perfect secluded, romantic spot for honeymooners to start their married lives together in the most idyllic way possible. For bookings and more information contact An African Anthology on +27 11 781 1661 or visit www.azanzibeachhotel.com OR www.anthology.co.za
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Foxes Safari Camps
Travel, Tour & Safari Operators
Award winning Foxes Safari Camps offers an ‘off the beaten track’ experience in southern and western Tanzania. Experience exciting game drives and walking and boating safaris organized by the Fox family with an established reputation of over 40 years in Tanzania and recognized for their experience in showing visitors the best wildlife areas of Tanzania while avoiding the crowds.
Environmental Footprint
hale; a M i; v ta a K ; a Selous; aRaudaahni-Mikumi-Udzusngwa Kitulo-S ountain National Park M
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates Between US$200 and US300 per package.
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Tanzania Region: Southern and Western Regions. Nearest Town: Dar es Salaam Nearest International Airport: Julius Nyerere International Airport, Dar es Salaam. Local Landing Strip: Fly with Safari Airlink to the various Foxes camps. Guest Transfers: Yes, from local airstrips. Road Access: Yes
Contact / Booking details Reservations Manager: Bruce Fox, Foxes Safari Camps & Safari Airlink Tel 1: +44 145 286 2288 Tel 2: +255 784/754/713 23 7422 Fax : +255 22 286 2357 or +255 22 550 4384 Email: fox@tanzaniasafaris.info or flights@flysal.com Web: wwww.tanzaniasafaris.info or www.rufijirivercamp.com or www.flysal.com
Company / Operation Primary Business Activity: Branch Offices / Locations: Year Established: Operational Staff: Qualifications & Experience of Guides:
Safaris and tours. Established in 1981 in the Ruaha National Park by the Foxes family. Several hundred trained staff. All trained – only expert English-speaking guides used.
Facilities & Services Main Services / Operations / Activities Offered: Various tailor-made safari itineraries, incorporating game drives and hikes. Supplementary Services: Fly-ins and accommodation. Vehicles Used For Tours / Safaris: Open 4WD vehicles. Accommodation Provided: 7 tented camps and lodges - small personalised tented camps, stone bandas (huts/cottages), log cabins, or beach bandas with spacious verandas. Accommodation Services & Facilities: King-sized beds and en suite bathrooms, flush toilets, hot showers and/ or baths.
Tours & Safaris •
Safaris: Safari itineraries average 14 days and most are fly-in safaris. Among the places visited, are: Selous Game Reserve – One of the largest conservation areas in the world and a World Heritage Site. Home to half of Tanzania’s elephant population and a third of the last remaining wild dogs. Stay at Rufiji River Camp. Enjoy boat and walking safaris among hippos and crocodiles. Ruaha National Park – Tanzania’s largest park covering 22,226sqkm. Offers both East African and Southern Afri can mammals, birds, & tree species in one park. Ruaha River Lodge is on the banks of the Great Ruaha River, the only river with year round water. Katavi National Park –Tanzania’s third largest national park and the most remote. Its floodplains are home to the last great buffalo herds. Katavi Wildlife Camp is camouflaged in woodlands on the edge of the plains close to thousands of hippo, crocodiles and game herds. Mahale Mountains National Park – Here guests can experience chimp trekking on the shores of Lake Tangan yika, the world’s longest and second deepest lake. Kitulo-Saadani-Mikumi-Udzungwa Mountain National Parks – These parks are less known but in terms of bio diver sity very important.
Memberships & Awards • •
Licensed with the Tourist Agent Licensing Authority of Tanzania; member of Hotel Association of Tanzania; and founder member of various conservation trusts & foundations. Tanzania Tourist Board judged it Best Tour Operator in Southern & Western Tanzania in 2008.
Policies •
Special rates for children; booking deposit of 30 %, with balance due 30 days prior to arrival.
•
Rates include board, 2 game activities, airstrip transfers, tea, coffee, and laundry. Encounter Africa | The Definitive Directory For Responsible Tourism
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Tanzania Private Select Safaris Ltd Travel, Tour & Safari Operators Based in Arusha, Tanzania the company operates throughout East Africa in Tanzania, Uganda, Kenya and Zanzibar and offers a variety of tailor-made and standard safaris. These include trekking safaris on Mt Kilimanjaro and other mountains, “Out of Africa” style select safaris, lodge safaris, off-the-beaten-track safaris, standard camping safaris, mountain bike safaris, walking safaris, and chimpanzee & gorilla trekking safaris. The company has developed unique “Out of Africa” style select mobile safaris, making it easier to follow the Great Migration with mobile camping safaris and small yet very inviting camps.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
zibar, n a Z , it u c ir c n r e North Spice Islands
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Tanzania Region: Based Arusha, operates East Africa Nearest Town: Arusha Nearest International Airport: Kilimanjaro International Airport, or Julius Nyerere International Airport, Dar es Salaam, or Jomo Kenyatta International Airport and Wilson Airport, Kenya Local Landing Strip: Arusha Airport Guest Transfers: Yes Road Access: Yes
Rates Rates range from US$400 to US$600 per person. Contact / Booking details Tel 1: + 255 (0)78 749 0955 / +255 (0)27 250 4888 Tel 2: +255 (0)78 449 0955 Fax: +255 (0)27 250 1024 Email: info@tpssl.com Web: www.tpssl.com
Company / Operation Primary Business Activity: Year Established: Operational Staff: Qualifications & Experience of Guides: Environmental Commitment:
Designing and conducting safaris, and safari consultation 2003 6 full-time safari guides; 12 safari crew members; 3 supply vehicle drivers; 3 full-time mechanics; and 2 watchmen. Trained, accredited guides handpicked for their experience and knowledge. Company participates in David Sheldrick Wildlife Trust programme to save the lives of orphaned elephants and rhino. Guests can visit the programme.
Facilities & Services Main Services / Operations / Activities Offered: Designing, managing tailor-made and standard safaris and tours; mountain trekking safaris; off-the-beaten-track safaris; camping safaris; mountain bike safaris; walking safaris; chimpanzee and gorilla safaris; balloon safaris; reservations; domestic flight reservations; local bus ticket purchases; hotel and lodge bookings; day hikes; city tours; and beach and island holidays. Vehicles Used For Tours / Safaris: Own fleet of 6 well-maintained and specially fitted 4WD safari vehicles, plus 4 utility vehicles. Accommodation Provided: Accommodation is booked or provided as per client’s requirements. Accommodation Services & Facilities: All standard services and facilities are offered with selected accommodation.
Tours & Safaris • • • • • • • •
Tailor Made Safaris: To all national parks in Uganda, Kenya and Tanzania. Lodge Safaris: From budget lodges to 5-star quality Lodges. Select Camping Safaris: Driver-guides, cooks, and waiters take care of all clients’ needs. All facilities and services. Special, secluded campsites with free-roaming wild animals. Standard Camping Safaris: Experience the thrill of the wild with budget camping safaris, including game drives and all services and amenities. Fly In safaris: Anywhere in East Africa. Enjoy aerial views of landscape. Driver-guides meet guests at local airstrips. Walking , Hiking and Trekking Safaris : Experience East Africa on foot; climb to top of Africa on Mt Kilimanjaro; get to know local tribes an culture; or climb live volcanic mountain Mt Oldonyo Lengai. Lake Holiday Safari : Safaris on Lake Eyasi , Lake Victoria , Lake Natron and other East African lake resorts. Wildlife & Scenery: All East African wildlife can be viewed on above safaris, including annual migration. Scenic attractions include mountains; lakes; a volcanic crater; national parks; coastal areas; and islands.
Memberships & Awards • Member of Tanzania Tour Operators Association (TATO) since 2003. Policies • Children over the age of 7 years welcome with parental supervision; children under 12 sharing with parents pay 50%, or if in own room 75%.
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Sunny Safaris Travel, Tour & Safari Operators Sunny Safaris Ltd, based in Arusha, Tanzania, is an adventure tour operator to all national parks in East Africa. The company employs only the most knowledgeable and experienced guides in order to ensure that visitors to Tanzania and East Africa will become intimately acquainted with the intriguing beauty and mystery of this region. The company offers a diverse range of tours specialising in unique itineraries tailor-made to meet specific requirements.
Environmental Footprint
NorthnerCnir&cuits Souther
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Tanzania Region: All of East Africa Nearest Town: Moshi, Arusha Region Nearest International Airport: Kilimanjaro International Airport Local Landing Strip: Arusha Airprot Guest Transfers: Yes Road Access: Yes
Rates Rates are from US$100 upwards per person depending on package Contact / Booking details Reservations Manager: Ally Nurdin, Jamal Abdul Tel 1: +255 (0)27 250 8184 Tel 2: +255 (0)27 250 7145 Fax: +255 (0)27 254 8037 Email: info@sunnysafaris.com Web: www.sunnysafaris.com
Company / Operation Primary Business Activity: Tour & safari operators Branch Offices: Moshi, Arusha Region Year Established: 1982 Operational Staff: 56 driver guides, 14 mountain guides, 20 cooks and 5 walking guides Qualifications & Experience of Guides: All guides are trained and experienced
Facilities & Services Main Services / Operations / Activities Offered: Tour and safari operators, with the focus being on mountain climbing trips, lodge safaris, camping safaris, walking safaris, bike safaris and beach holidays. Supplementary Services: Domestic flight reservations, bus ticket purchases, hotel bookings, day hikes and city tours. Vehicles Used For Tours / Safaris: Own fully equipped 4WD Land Cruisers and Land Rovers. Accommodation Provided: 3 to 5-star lodges and luxury tented camps. Accommodation Services & Facilities: All standard services at lodges. Camps have private bathrooms, hot showers, gourmet meals, swimming pools, lounges, and more. All vehicles, fuel, driver guides, park fees and meals supplied on safari.
Tours & Safaris • Tours & Safaris: Scheduled or tailor-made tours and safaris offered to Arusha National Park, Tarangire National Park, Lake Manyara National Park, Ngorongoro Crater, Serengeti National Park, Mkomazi Ga,e Reserve, Lake Natron, Lake Eyasi, Mikumi National Park, Selous Game Reserve, Udzungwa National Park, Ruaha Natikonal Park, Gombe, and Sadani National Park. Options include luxury lodges and mobile tented camps; open air adventure camping; and fly-in safaris. • Adventure Camping: “Rough-it” and camp under the stars. All meals are prepared by a cook giving you time to truly unwind. • Fly-in Safaris: Avoid long driving distances; enjoy magnificent aerial views of the Great Rift Valley. Most parks and reserves have well-maintained airstrips and several private aviation companies offer daily scheduled flights and charters. • Specialised Tours: Botanical, biological and ornithological tours; also visits to the Chimpanzees of Mahale National Park, Katavi and Gombe Stream. • Adventure, Sportive & Hiking: Camel-back, canoe, walking, hiking, trekking, balloon, golfing, geological safaris; quad and mountain biking, and trips to the island of Zanzibar and Pemba. • Culture & Historical Tours: Tanzania has many cultural and historic attractions such as visiting Mto Wa Mbu (Mosquito Village) near Lake Manyara, Meru Village close to Arusha Town or Maasai Manyatta. • Wild Life: All safaris and tours offer abundant game and bird viewing, beautiful landscapes, cultural experiences, and more. Memberships & Awards •
Tanzania Tourist Agent’s Licence (TALA); registered with Tanzania Association of Tour Operators.
Policies •
Children sharing with parents pay 50%, occupying own room 70%.
•
Payments via bank transfer, cash, travellers’ cheques, or debit cards; cancellation policy applies.
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Uganda U
1° 00’ n and 00’ E 38°
ganda...an elegant adventure, reads the slogan of this country’s tourism board. And indeed that is the experience awaiting the traveller from the moment of landing at Entebbe’s modern airport on the forested shore of Lake Victoria with its many islands. Kampala, the capital, lies a short distance away, sprawling across seven hills. Lush vegetation and the chatter of tropical birds and monkeys characterise these bright and modern cities where dignified old colonial buildings also instil a sense of history. Here the visitor will be exposed to both the East African savannah and the tropical West African jungle; to an impressive range of antelope and predators as well as some of the most amazing forest primates in the world and over 1,000 bird species; to idyllic boat journeys on Lake Victoria or white-water rafting on the Nile River; and so much more. Uganda is situated largely on a plateau astride the Equator in East Africa and is a relatively small country. It has a reputation for being Africa’s friendliest country. The creation of six national parks under the present administration, as well as the recent growth of community-based ecotourism projects at the grassroots level, attests to the eco-friendliness of this country. . Uganda is one of Africa’s fastest growing economies, and is considered to be a stable democracy and mostly safe for tourists.
Overview LANGUAGES
TIME ZONE
■ English - plus over 30 indigenous languages.
Time Zone: EAT GMT/UTC + 03:00 hour. No Daylight Saving Time.
CAPITAL CITY ■ Kampala.
CLIMATE ■ Sunny for most of the year, with distinctive wet and dry seasons in most parts. ■ In the south rainfall is from March to May and in September to November. ■ Daytime temperatures are generally warm to hot while evenings are cooler, especially at high altitudes. ■ Mountains experience alpine temperatures.
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MONEY & CARDS ■ Currency unit is the Uganda shilling. ■ Post-2000 US dollar very welcome, Euro and Pound Sterling also widely accepted. ■ Money can be changed at banks, private bureaux de change in all large towns. ■ Travellers’ cheques not widely accepted outside Kampala. ■ Visa and other major credit cards accepted – also at selected ATMs in Kampala, Entebbe airport, and in some other towns, although ATMs mostly do not take Mastercard.
TELECOMUNICATIONS ■ International dialling code: +256. ■ Good fixed line and cellular phone service provided by privatised Uganda Telecom. ■ Good cellphone network with 6 network operators: MTN, Airtel, UT Mobile, Warid, Orange Uganda, and Essar. ■ If no roaming agreement is available and phone is not network-locked, sim cards can be bought locally.
INTERNET ■ Good internet network and accessibility - 11 licensed Internet service providers. ■ Many internet cafes in Kampala, other major centres. ■ Most good hotels have internet facilities and connectivity.
POSTAL SERVICES
■ Use bottled drinking water only - avoid swimming in lakes and rivers. ■ HIV/Aids and STDs common. ■ There are private and state hospitals, clinics and private medical rescue services.
DRIVING & LOCAL TRANSPORT ■ Driving is on left, but visitors are advised to employ a local driver. ■ International driving licence required. ■ Various car rental firms in major centres. ■ Various bus services available, ranging from very basic to good. ■ Mini-buses (mutates) are plentiful– range from unsafe to good. ■ Also special-hire taxis and motorbike taxis. ■ There are railway services to and in Uganda of varying degrees of service and reliability.
SAFETY
ELECTRICITY
■ Uganda only recently returned to a multi party system of governance, but has been mostly peaceful for the last twenty years, except in the remote northern parts where the Lord’s Resistance Army rebels are active ■ Cities are considered safe for tourists, but precautions should be taken against the usual crimes.
■ Electricity 240 volts - UK type plugs are used. ■ Converter plugs can be bought.
USEFUL CONTACTS
■ All mail services provided by state-owned Post Uganda. ■ A number of international courier services.
AIRLINES ■ Numerous international airlines fly to Uganda from parts of the world. ■ National carrier Air Uganda operates regionally. ■ Smaller regional, local and private charter companies also operate here.
AIRPORTS ■ Entebbe International Airport 35 km from Kampala offers domestic and international air links. ■ Facilities include foreign exchange, bank ATM facilities, several shops, restaurants, customs and immigration. ■ Most good hotels arrange airport transfers. ■ Taxis and car-hire available.
TAXES ■ 18% VAT payable on certain goods and services. ■ Duties payable on most imported goods, with some exemptions on goods for personal use.
ENTRY REQUIREMENTS Travellers from most non-African countries need visas – can be purchased at airport, border posts, or Ugandan embassies.
Uganda South Africa
■ Various international banks and local banks provide good services.
Uganda Tourist Board: Tel +256 (0)414 342196/7; Fax +256 (0)414 342188; Email utb@starcom.co.ug; Web www.visituganda.com. Uganda Community Tourism Association – UCOTA: Tel +256 (0)414 501866; Email ucota@africaonline.co.ug. Air Uganda, Kampala: Tel +256 (0)412 165 555; Fax +256 (0)414 258 267; Email info@air-uganda.com. East African Airlines: Tel +256 (0)414 344150; Email reservations@flyeastafrican.com. British Airways, Kampala: Tel (0)414 257414,(0)414 257416; Fax (0)41 259181,0414 257508; Email contactba.1.uganda@britishairways.com. Stanbic, Kampala: Tel +256 (0)414 231151/2,0414 230811,0312 224111; Fax +256 (0)41 231116; Email city-branch@stanbic.com. Standard Chartered Bank: Tel 0414 258211-4,0414 258217; Fax 041 231473, 0414 232888. Barclays Bank: Tel 0414230972/6,0312 218100; Garden city branch,Tel 0414 252489; Fax 041346970;Web barclays.ug@barclays.com Bank of Uganda: Tel +256 (0)414 233680/3; Email info@bou.or.ug. Avis Rent a Car: Tel +256 (0)414 320516, 0434 320518. Hertz Rent a Car: Tel +256 (0)772 221413, (0)782 650650, (0)772 450460; Email hertz-u@africaonline.co.ug.
HEALTH & MEDICAL ■ Yellow fever vaccination required, while precautions against tetanus, polio and diphtheria, hepatitis A and B, meningitis and malaria are advisable. Encounter Africa | The Definitive Directory For Responsible Tourism
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Zambia
Z
1° 0 and0’ n 38° 00’ E
ambia is a landlocked country of unsurpassed beauty, home to the world-famous mist and thunder of the majestic Victoria Falls. The country is located between the southern rim of the Congo Basin and the Zambezi River and shares borders with Tanzania, Malawi, Mozambique, Zimbabwe, Botswana, Namibia, Angola and the Democratic Republic of Congo. One of Zambia’s most prominent features is the mighty Zambezi River which courses through the craggy landscape, across planes, through valleys, down gorges, taking the great plunge at Victoria Falls, spreading out to form the holiday and fishing paradise of Lake Kariba, before eventually opening into the Indian Ocean some 2,500km away. There are more rivers, lakes and waterfalls that lend themselves to all sorts of adventures, as well as game reserves, national parks, forests and mountains. Together with abundant wildlife all of this combines to allow for spectacular safaris and unforgettable adventure holidays. Zambia is one of sub-Sahara Africa’s most urbanised countries, with about half of the country’s 11.5 million people concentrated in a few urban centres.
Overview LANGUAGES
172
■ English - plus over 73 indigenous dialects.
■ Despite being in the tropics, the height of the plateau ensures a pleasant climate, except in low-lying areas. ■ Rainy season is from December to April.
CAPITAL CITY
TIME ZONE
■ Lusaka.
■ UTC/GMT +2 hours.
CLIMATE
MONEY & CARDS
■ Three seasons: December to April is warm and wet; May to August is cool and dry; and September to November is hot and dry. ■ Average summer temperatures between 25°C and 35°C; average winter temperatures between 6°C and 24°C.
■ Currency: Kwacha with denominations from 50 to 50,000 kwacha notes. ■ Credit cards accepted by most hotels, restaurants, travel agencies and bigger shops.
Encounter Africa | The Definitive Directory For Responsible Tourism
■ Variety of banks; ATMs are widely available; traveller’s cheques best in Pounds Sterling or US Dollars.
TELECOMUNICATIONS ■ International dialling code is +260. ■ With a penetration rate of around 62% in a population of some 13.9-million, the country has a good cell phone network with three major network operators. ■ Fairly good telecommunications, public telephones, and public telex and fax facilities at the Central Post Office in Lusaka and at some hotels.
INTERNET ■ Several Internet Service Providers - variety of Internet cafes in Livingstone and Lusaka.
POSTAL SERVICES ■ Reliable postal services, courier services.
■ Traveller’s diarrhoea common - use bottled drinking water only, especially in rural areas. ■ Avoid water from lakes, ponds, or rivers. ■ Medical care is limited and not of high standard –small number of private clinics in Lusaka and other major towns. ■ Serious medical conditions will require air evacuation to other countries. ■ Bring along adequate supplies of medications in original containers, clearly labelled. Yellow fever or cholera vaccination certificates are required for visitors coming from affected areas. ■ Malaria and HIV/AIDS pose high risks and precautions are required. ■ Rabies, Tuberculosis, Dysentery and Cholera are common. ■ Traveller’s diarrhoea common - use bottled drinking water only, especially in rural areas. ■ Avoid water from lakes, ponds, or rivers. ■ Medical care is limited and not of high standard –small number of private clinics in Lusaka and other major towns. ■ Serious medical conditions will require air evacuation to other countries. ■ Bring along adequate supplies of medications in original containers, clearly labelled.
ELECTRICITY
DRIVING & LOCAL TRANSPORT
■ 230 volts at 50 Hz –round pin attachment plug, round pins with ground, and rectangular blade plugs.
■ Driving on left of the road – speed limits apply. ■ Only driver’s licences from Southern African Development Community countries are valid – all other visitors need International Drivers Licence. ■ Urban roads generally fairly good, but rural road surfaces are bad. ■ Poor road markings, potholes, no lighting and both wild and farm animals are hazards. ■ Unreliable train services between Lusaka and Tanzania, and Lusaka and Zimbabwe. ■ Many taxis of varying quality available as well as bus services. ■ Private bus companies operate fairly good bus services. ■ Numerous car hire companies in Lusaka and a few in some other centres.
AIRLINES ■ Various international airlines fly to Zambia from all over Africa, Britain, the Netherland and the Middle East. ■ InterAir flies into Ndola International Airport. ■ Various domestic carriers and charter companies.
AIRPORTS ■ Main airport is Kenneth Kaunda International Airport, 24km from Lusaka city centre with all facilities and services available ■ Airport facilities include bureau de change, post office, restaurant, bar, duty-free shop, chemist, newsagent and VIP lounge. ■ Bus service and taxis to city, while most car hire companies are present. ■ Other airports include Ndola International Airport, Mfuwe International Airport and smaller airports at Livingstone and Kitwe.
TAXES ■ VAT of 16% payable on goods and services. ■ Import duties on most goods, with some exemptions for own consumption. ■ Departure tax payable at airports but most flight tickets already include it.
ENTRY REQUIREMENTS ■ Visas required, but requirements frequently change – best to check beforehand. ■ All bona fide tourists are issued with visas at any port of entry or at Zambian missions abroad. ■ Passports must be valid till at least six months after leaving Zambia.
HEALTH & MEDICAL ■ Yellow fever or cholera vaccination certificates are required for visitors coming from affected areas. ■ Malaria and HIV/AIDS pose high risks and precautions are required. ■ Rabies, Tuberculosis, Dysentery and Cholera are common.
SAFETY ■ Occasional incidents of armed robberies and vehicle hijackings, while petty theft and pick-pocketing are common in major urban areas - normal precautions apply. ■ Avoid darkened or deserted areas, lock car doors, never leave valuables lying in cars or hotel rooms. ■ Zambia is a vibrant democracy with political and social stability despite high unemployment which causes higher crime levels. ■ Exercise caution in North Western Central, Luapula and Copperbelt provinces when travelling close to the border with the Democratic Republic of Congo.
USEFUL CONTACTS Zambia National Information Services: Tel 0979 322 100; Email zanisnamz@zambia.co.zm. Zambia National Tourist Board: Tel +260 1 22 9087/90; Telex 41780; Fax +260 1 22 5174; Email zntb@zamnet.zm. Tourism Council of Zambia: Tel +260 1 228 682 / 3; Fax 260 1 22 2906. National Airports Corporation - Prince Chintimbwe, Director Airport Services: Tel +260-211-271292; Fax +260-211271292; Cell +260-977-795227; Email prince.chintimbwe@ lun.aero. Zambezi Airlines: Tel +26 (0) 211 257606 / 257023; Cell +26 (0) 978 776767 / 778773; Email reservations@flyzambezi.com. Proflight Zambia: Tel +260 211 27 1035 / 27 1032 / 25 2348; Cell +260 (0) 977 33 5563; Fax +260 1 27 1139; Email reservations@proflight-zambia.com and info@proflight-zambia.com. Department of Tourism: Tel +260 1 22 7645. Ministry of Commerce, Trade and Industry: Tel +260 1 22 8301; Fax +260 1 22 6727. Encounter Africa | The Definitive Directory For Responsible Tourism
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Luxury, naturally Lodges and safari camps immersed in their natural landscapes
Extraordinary safari camps and lodges Zambia Sanctuary Zebra Plains, Walking Safari Camp, South Luangwa National Park Sanctuary Puku Ridge Camp and Sanctuary Chichele Presidential Lodge, South Luangwa National Park Sanctuary Sussi & Chuma, Livingstone www.sanctuaryretreats.com / southernafrica@sanctuaryretreats.com
Sanctuary Retreats Zambia Accommodation Groups Sanctuary Retreats are a collection of fine luxury lodges and camps with twelve properties situated in Zambia, Botswana, Kenya, Tanzania and Uganda. The four superb properties in Zambia, each property being the best in its specific area, have been developed with acute sensitivity for the environment, animal habitats, people and culture. The outcome is an exclusive and fulfilling travel experience with superb service, a vast range of activities and expert local guides.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Group Overview Countries in which Group has properties: Botswana, Zambia, Uganda, Kenya, and Tanzania. Location of Head Office: South Africa Year established: 1999 Market segment in which group is active: Luxury accommodation in lodges and camps. Group specialities or unique features: Providing exclusive and fulfilling travel experience with superb service. Staff Employed: Approx. 5000 Group’s environmental & social policy: Committed to environmentally and socially sustainable practices.
Rates From US$320 upwards per person per night. Contact / Booking details Reservations Manager: Bridget Thompson Tel 1: Tel 2:
+ 27 (0)11 438 4650 +27 (0)86 218 1482
Email: southernafrica@sanctuaryretreats.com Web: www.sanctuaryretreats.com
Accommodation Offered Property 1 Name: Location: Number & Type of Rooms / Units:
Facilities & Features: Property 2 Name: Location: Number & Type of Rooms / Units: Facilities & Features:
Property 3 Name: Location: Number & Type of Rooms / Units: Facilities & Features:
Property 4 Name: Location: Number & Type of Rooms / Units: Facilities & Features:
Sanctuary Sussi & Chuma Livingstone Main lodge has 12 air-conditioned tree houses connected by stilted wooden walkways, plus 2 luxurious houses ideal for family groups. Situated in the Mosi-oa-Tunya National Park on the Zambezi River close to Victoria Falls. Wide variety of game. Other adventure opportunities. Sanctuary Chichele Presidential Lodge South Luangwa National Park 10 luxurious suites. Lodge was originally built for former Zambian President Kenneth Kaunda. Each suite has a four-poster bed, air conditioning, full bathroom and more. French windows, private terraces provide views of the Luangwa Valley.
Sanctuary Zebra Plains South Luangwa four traditional tents - two doubles and two twins – accommodating a maximum of 6 guests Walking Safari Camp - Each tent has real beds, campaign furniture, mosquito nets, en suite facilities and flush toilets. A main mess tent is used for the dining area, with a small library and bar area. The area around the camp is home to large populations of zebra, elephant, buffalo, hippo, crocodile and puku, as well as various endemic species and over 400 bird species.
Sanctuary Puku Ridge Camp South Luangwa National Park 7 luxurious tents. Authentic tented safari experience in one of Zambia’s best areas for game viewing and bird spotting. Spacious tents with hot tub, outdoor shower, double bed, and private game viewing deck.
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks
Mountain climbing Cultural / village tours Sailing / boating River rafting Hot air balloon rides Elephant rides
Horse riding Camel rides Helicopter rides Paragliding / hanggliding Sports activities
Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets Historical / geological
sites Victoria Falls Tours Sundowner cruises Fishing Bungee jumping
Wildlife & Scenic Offerings •
All properties offer superb game and bird viewing as well as numerous scenic attractions.
Memberships & Awards •
Special Grand Awards, Africa, 2010 from Andrew Harper Travel awarded to Sussi & Chuma and Zambezi and Zebra Plains - Conde Nast hotlist 2012.
Policies • •
Booking, payment and cancellation policies apply – available on the group’s website. Children welcome but some restrictions apply at some camps.`
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e w b a b Zim 1° 00’ and n 38° 00’ E
F
rom the vast water expanse of Lake Kariba to World’s View in the Bvumba Mountains...Zimbabwe is a country full of surprises and breathtaking natural wonders Attractions include bungee jumping and white-water rafting in the Zambezi Gorge; taking in the magnificent Victoria Falls; visiting Hwange National Park, Zimbabwe’s greatest game park and one of Africa’s largest with a large elephant population and a great variety of other wild animals; living it up in the capital, Harare, the city that never sleeps; enjoying a leisurely houseboat cruise on Lake Kariba, navigating past crocodiles and hippos and battling those legendary Tiger fish; or going trout fishing in the misty Eastern Highlands reminiscent of parts of Scotland and home to the Chimanimani National Park and three scenic mountain ranges. Zimbabwe is also wellknown for the mysterious, ancient ruins of Great Zimbabwe, site of a once flourishing city-state that existed between 1250 and 1430 AD. Landlocked, this Southern African country lies between the Zambezi River in the north and the Limpopo River in the south, and is surrounded by Mozambique, South Africa, Botswana and Zambia. Following a period of political turmoil a government of national unity was formed and there is relative peace, though tensions remain and the economy is still in relatively poor shape. However, Zimbabwe remains a beautiful country and, for tourists who won’t mind the occasional shortages of some goods, quite safe to visit.
Overview LANGUAGES ■ English, while Shona and Ndebele are the main indigenous languages.
CAPITAL CITY ■ Harare.
CLIMATE ■ High Veld temperatures from 12-13°C (55°F) in winter, around 24°C (75°F) in summer. 178
Encounter Africa | The Definitive Directory For Responsible Tourism
■ Low Veld temperatures about 5.5°C (10°F) higher. ■ Summer temperatures in Zambezi and Limpopo valleys between 32°C and 38°C (90 - 100°F). ■ Rainy season from November to March, with cool, dry season from mid-May to mid-August. ■ Best time to visit April to May and August to September.
TIME ZONE ■ GMT/UTC + 2 hours. No daylight saving time.
MONEY & CARDS
HEALTH & MEDICAL
■ Zimbabwean Dollar was abandoned early 2009 after runaway super inflation. ■ Multi-currency scheme now operates - US Dollar and South African Rand most common. ■ Major foreign currencies and travellers’ cheques can be exchanged at bureaux de change, banks and hotels. ■ American Express, Diners Club and Visa widely accepted, MasterCard more limited. ■ Good banking system with many outlets and ATMs.
■ Yellow fever certificate required for travellers coming from an infected area/country. ■ Anti-malaria precautions are advised. ■ Water is not safe to drink in Harare and some other areas, but is quite safe in most resort areas - enquire locally. ■ There have been past outbreaks of cholera ■ Other risks include Hepatitis A, rabies, typhoid, polio, bilharzias and HIV/Aids. ■ In the past the economic situation led to shortages of medication in public hospitals –bring own supply ■ Medical insurance is essential. ■ Good private clinics and medical rescue services, but expensive, and cash payment is expected.
TELECOMUNICATIONS ■ International dialling code: +263. ■ Good fixed line telephone network. ■ Good mobile phone network in most cities, towns and tourist areas with penetration of 58% in a population of 12 million.
INTERNET ■ Internet and email facilities available in Harare and other cities. ■ Internet cafes in larger cities.
POSTAL SERVICES ■ State-owned Zimpost, provides postal services through 300 postal outlets. ■ Larger international courier services also operate here.
DRIVING & LOCAL TRANSPORT ■ Driving is on left and international drivers’ licence is required. ■ Most roads are in fairly good condition, but driving alone in rural or unknown areas not advised. ■ Major car hire companies available. ■ Basic train, taxi and bus services operate, while better standard express bus services operate between cities.
SAFETY
■ Most international airlines used to fly to Zimbabwe but have pulled out. ■ South African Airways and other African airways still fly to Zimbabwe. ■ Air Zimbabwe is the national carrier.
■ Political tensions have lessened but remain a factor to consider. ■ Government of national unity is in place, with South Africa leading mediation to resolve the political situation. ■ Rural areas where white-owned farms have been seized may be dangerous at times. ■ Usual crime prevails in cities and isolated tourist areas, while poverty and hunger have driven crime up in some places ■ Downtown Harare is a particularly high crime area and caution should be exercised. ■ Read up about the current situation before visiting Zimbabwe and check government advisories.
AIRPORTS
USEFUL CONTACTS
■ Main airport is Harare International Airport 12 km east of Harare. ■ Facilities include car rental companies including Europcar, Hertz and Avis, a bank, bureau de change and auto exchange machine, restaurants, bars, various duty-free shops, first aid and post office. ■ Other airports at Victoria Falls and Bulawayo.
Zimbabwe Tourism Authority, Harare: Tel +263 (0)4 752570; Web www.zimbabwetourism.co.zw; Email info@ ztazim.co.zww. Zimbabwe Embassy, Washington: Tel +1 202 332 7100. Zimbabwe Embassy, London (also responsible for Ireland): Tel +44 (0)20 7836 7755. Zimbabwe High Commission, Canada: Tel +1 613 237 4388. Zimbabwe Embassy, Australia (also responsible for New Zealand): Tel +61 (0)2 6286 2281. Zimbabwe Embassy, South Africa: Tel +27 (0)12 342 5125. Mars - Medical Air Rescue Services: Email nigel@marshre.co.zw; Web www.mars.co.zw.
ELECTRICITY ■ Electrical current is 220 volts, 50Hz. ■ Three round pin and three rectangular blade plugs are common.
AIRLINES
TAXES ■ VAT of 15% payable on goods and services. ■ Travellers don’t pay duty on items under US$250 for personal consumption.
ENTRY REQUIREMENTS ■ Visas required for most visitors including from USA, Australia, New Zealand. ■ Visas can be obtained upon arrival at airport, but best to check with local consulate or embassy first.
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Imvelo Safari Lodges
Accommodation Groups
The group presently owns and operates two eco-lodges in Zimbabwe, namely Gorges Lodge near Victoria Falls and Bomani Tented Lodge at Hwange National Park. Three more lodges are currently under development in the same areas. The lodges are based in communal lands adjacent to protected areas as part of an effort to bring tourism benefits to disadvantaged local communities. Both lodges are surrounded by stunning natural scenery such as the Victoria Falls, Batoka Gorge, and Hwange National Park, and both offer excellent game-viewing opportunities and many other attractions and activities.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates Between US$120 for bed and breakfast and US$300 per night for all inclusive per person sharing deluxe suite.
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Contact / Booking details Reservations Manager: Tina Pigors
Group Overview
Tel 1: Tel 2: Fax:
Countries in which Group has properties: Zimbabwe Location of Head Office: Bulawayo Year established: Lodges established 1996 and 2000. Market segment in which group is active: Safari lodges and accommodation, and safari related activities. Group specialities or unique features: Impacting positively on communities where it operates. Group’s environmental policy: Committed to having a positive effect on the environment. Group’s social responsibility policy: Committed to improving the lives of local village communities by creating a symbiotic relationship between locals, tourists and conservation.
+263 (0)9 245 051 +263 (0)9 243 064 +263 (0)9 241 748
Email: reservations@imvelosafarilodges.com Web: www.imvelosafarilodges.com
Accommodation Offered Property 1 Name: Number & Type of Rooms / Units:
Facilities & Features: Property 2 Name: Number & Type of Rooms / Units:
Facilities & Features:
Gorges Lodge 10 permanent double / single storey chalets with twin beds and en-suite bathrooms (shower & bath). Thatch roofs, fans, electricity, bar fridges in rooms, hot and cold water, flush toilets, curio shop, dining area, lounge, bar, swimming pool, function facilities, and indigenous gardens. Bomani Tented Lodge 5 x Luxury Serengeti tents on raised wooden decks; 4 x De Luxe large indaba tents on raised platforms; 1 x De Luxe thatched chalet, all with ensuite bathrooms. Rooms have hot and cold water, and showers; deluxe suites have fans, TVs. Main lodge has deck, bar, lounge and dining area.
Property 3 Name: Number & Type of Rooms / Units:
Camelthorn Lodge – completion 1 December 2012. 12 large Luxury Chalets with en- suite bathrooms (bath & shower).
Property 4 Name: Number & Type of Rooms / Units:
Elephant Ridge Lodge – completion 1 April 2013. 12 large luxury tents.
Property 5 Name: Number & Type of Rooms / Units:
Batoka Lodge – completion 1 April 2013. 12 large luxury wooden deck suites.
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing
Bird watching Hikes & walks Mountain climbing Cultural / village tours
Sailing / boating River rafting Kayaking Swimming
Elephant rides Horse riding Shopping / markets Helicopter rides
Historical / geological sites Adrenalin activities
Wildlife & Scenic Offerings • •
Wildlife: Can be viewed guided in open 4WD vehicles or on foot on own properties or national parks. Over 105 mammal species and over 400 species of Bird recorded. Scenery: Victoria Falls, Zambesi, and Hwange national parks; Zambesi River, Batoka Gorge, Ngamo Plain, Major Pan, Ngamo Forest Area and more.
Memberships & Awards •
Member of Zimbabwe Tourism Authority, Safari Operators Association Zimbabwe, Communal Area Management Programme for Indigenous Resources Association, and Wildlife and Environment Zimbabwe.
Policies • • •
Neither lodge recommended for children under 6, but special arrangements can be made. Payment to be made prior to arrival. Cancellation 30 days before arrival is charged 25%; 14 days 50%; 7 days 75%; under 7 days & no-show charged full price.
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Cresta Hotels
Accommodation Groups
Cresta Hotels is one of Southern Africa’s leading hotel management groups operating business and resort hotels in Zimbabwe, Botswana and Zambia. The company operates four hotels in Zimbabwe, eight in Botswana and one in Zambia. It is a wholly owned subsidiary of TA Holdings, a company listed on the Zimbabwe Stock Exchange. All Cresta hotels have modern and comfortable facilities for both the leisure and business traveller and are renowned for personalised service and true African luxury. Cresta Hotels in Harare, Zimbabwe are the Cresta Lodge, Cresta Jameson, and Cresta Oasis, and in Bulawayo the Cresta Churchill.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora Conservation
Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Green Building
Credentials & Verification
Social Investment
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Rates Between US$110 and US$125 per person standard single room bed and breakfast.
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Contact / Booking details Central Reservations: Charles Benedict
Group Overview
Tel 1: Fax:
Countries in which Group has properties: Zimbabwe, Botswana, Zambia Location of Head Office: Zimbabwe Year established: 1958 Market segment in which group is active: Mid-market business traveller Group specialities or unique features: Cresta Hotels offers comfortable and warm service that leaves every guest smiling. Group’s environmental policy: Group’s social responsibility policy: Cresta Hotels believes in giving back to the community, we are involved a number of social responsibility programmes.
+263 4 446000-7 +263 4 446008
Email: reservations@cresta.co.zw Web: www.crestahotels.com
Accommodation Offered Property 1 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 2 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 3 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features: Property 4 Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features:
Cresta Lodge – Harare. Mid-market business traveller and conferencing. 149 rooms: suites, business express, family and standard rooms. Conference rooms, restaurant, bar, swimming pool, lounge, gardens, Wi-Fi, and satellite TV. Cresta Oasis Hotel – Harare. Mid-market business traveller and conferencing. 110 rooms: business executive rooms, family rooms and standard rooms. Conference rooms, restaurant, bar, swimming pool, satellite TV, and Wi-Fi. Cresta Jameson Hotel – Harare. Mid-market business traveller and conferencing. 113 rooms: suites, business executive rooms, honeymoon suite, family room and standard rooms. Conference rooms, 2 restaurants, lounge, 2 bars, hair salon, curio shop, satellite TV, direct dial telephone, and Wi-Fi. Cresta Churchill Hotel – Bulawayo. Mid-market business traveller and conferencing. 50 rooms: suite and standard rooms. Conference rooms, restaurant, 2 bars, curio shop, swimming pool, and satellite TV.
Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching
Hikes & walks Mountain climbing Cultural / village tours Sailing / boating River rafting
Kayaking Hot air balloon rides Elephant rides Horse riding Camel rides
Helicopter rides Paragliding / hang-gliding Sports activities Snorkelling / diving Swimming
Beaches Visiting museums Shopping / markets Historical / geological sites
Wildlife & Scenic Offerings • •
Wildlife: Zebras, antelopes, giraffe, warthogs and birds at nearby Mukuvisi Woodlands in open vehicles or on horseback. Scenery: Lake Chivero, Mbare Musika – also visit the National Art Gallery, national museums and monuments.
Memberships & Awards • •
Member of Zimbabwe Tourism Authority (ZTA); Hospitality Association of Zimbabwe (HAZ); Zimbabwe National Chamber of Commerce (ZNCC); and Marketers Association of Zimbabwe(MAZ). Runner-up for Best Corporate Social Responsibility award and 2nd place for Zimbabwe Super Brand Awards
Policies • •
Children under 12 stay free and meals are 50%. Full payment required 30 days prior to arrival. Credit customers’ payment required 14 days after invoice. Cancellation policy applies. Encounter Africa | The Definitive Directory For Responsible Tourism
183
Habitat Afrika Safari Expeditions Travel, Tour & Safari Operators Operating in Southern African countries like Zambia, Botswana and South Africa, and based in Victoria Falls, Zimbabwe, Habitat Afrika Safari Expeditions will take you on an unforgettable journey into untamed Africa. Options range from Victoria Falls, Chobe Game Park to Hwange Park and more. Activities include guided tours and safaris, canoeing, white-water rafting, sunset cruises, bungi jumping and elephant rides with trained professional guides.
Environmental Footprint
Areas of Environmental Responsibility in which this Operator is active:
Flora & Fauna Protection
Waste Management
Energy Management
Water Management
Procurement Policy
Environmental Policy
Awareness Education
Credentials & Verification
Social Investment
Rates Packages range from US$100 to US$800 or more per person.
Areas of Social Responsibility in which this Operator is active:
Employees
Economic Development
Social investment
Cultural Engagement
Disabled Facilities
Credentials & Verification
Contact / Booking details Reservations Manager: Nkossie Masocha
* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.
Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: International Airport. Local Landing Strip: Guest Transfers: Road Access:
abwe, b im ,Z a ic r f A n r Southeambia, Botswana, Z th Africa. Sou
Zimbabwe. Southern Africa / Zimbabwe / Zambia / Botswana / South Africa. Victoria Falls. Joshua Mqabuko Nkomo International Airport in Bulawayo, and Victoria Falls Yes Yes Yes
Tel 1: +263 (0)772 340 269 (Mobile) Tel 2: +263 (0)712 720 953 (Mobile) Fax: +263 (0)13 40 307 or +27 (0)78 316 4426 (South Africa) Email: enquiries@habitatafricasafaris.com, nkossie@habitatafricasafaris.com, rodwell@habitatafricasafaris.com Web: www.habitatafricasafaris.com
Company / Operation Primary Business Activity: Tour operator and safari agent. Branch Offices: Bulawayo, Zimbabwe. Year Established: 2002 Operational Staff: 9 fulltime staff including driver-guides, boat captain, photographer, marketing and admin staff. Qualifications & Experience of Guides: English-speaking professional, trained guides who all hold Learner Professional Hunter Guide licenses.
Facilities & Services Main Services / Operations / Activities Offered: A tour operator and safari agent providing guided safari tours, custom-made itineraries and tours. Supplementary Services: Transfer services, and bookings for activities and all types of accommodation such as tented, thatched, five star hotels, cottages, and self-catering accommodation. Free travel advice and referrals also provided. Vehicles Used For Tours / Safaris: Company’s own air-conditioned 8-seater and 25-seater vehicles, and 5-seater open speedboat. Accommodation Provided: Accommodation is selected according to clients’ specifications. Accommodation Services & Facilities: According to clients’ specifications.
Tours & Safaris • • •
• •
Tours: 10-Day Zimbabwe trip with Chobe Cherry topping; destinations are Victoria Falls, Chobe National Park (Botswana), Bulawayo, Matobo, Great Zimbabwe (Masvingo), Antelope Park (Gweru), Harare, Chinhoyi Caves, Lake Kariba. Optional 10Xtra A - adds three days in Victoria Falls; Optional 10Xtra B adds three days in the Eastern Highlands. Safaris: Safaris offered to Victoria Falls, Chobe National Park (Botswana), Bulawayo, Matobo, Great Zimbabwe (Masvingo), Antelope Park (Gweru), Harare, Chinhoyi Caves, Lake Kariba. Activities: Include Tour of Victoria Falls, rafting and bungi-jumping, sunset cruises, boma dinners, Chobe day trip, traditional dancing, Hwange Game Drive, visits to Painted Dog Research Centre, Matopo Game Drive, Khami Ruins, visits to Natural History Museum, Great Zimbabwe Ruins, Antelope Park-Lion walk, Tour of Harare, Parliament of Zimbabwe, traditional village tours, Epworth balancing rocks, Chinhoyi Caves, and Kariba game drives or cruises. Wild Life: Game viewing in national parks, abundant bird. Scenery: Victoria Falls, Chinhoyi natural caves, Epworth and Matopo balancing rocks, and the Zambezi River.
Memberships & Awards •
Licensed by Zimbabwe Tourism Authority.
Policies • •
Children welcome; under 12 usually pay half-price. Payment and cancellation policies apply.
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Establishment
Page
Aquila Safari Private Game Reserve
98
Arusha Hotel, The
144
Coastlands Hotels & Resorts
108
Cresta Hospitality
182
Cross Roads
48
Dare Devil Adventures
70
Drongo Tours
66
Elewana Afrika
24
Eningu Clayhouse Lodge
60
Foxes African safaris
150
Golden Leopard Resorts
104
Habitat Africa Safari Expeditions
184
Hotel Talatona
32
Imvelo Africa Safaris
180
Kaskazi Beach Hotel
44
Landscape Tours & Safaris
28
Legend Destinations
38
Makanyane Safari Lodge
90
Mbalageti Serengeti Safari Lodge
142
Mfafa Safaris
118
Moholoholo
100
Moloko Hotels & Resorts
106
Mpumalanga Regional Training Trust
96
Namibia Wildlife Resorts
56
New Safari Hotel
146
Palazzo Montecasino The
102
River Crossing Lodge
58
Sanctury Retreats - Botswana
36
Sanctury Retreats - Zambia
172
Southern Right Charters
120
Sunny Safaris
154
SWA Safaris
68
Tanda Tula Safari Camp
92
Tanzania Private Select
152
Tau Game Lodge
88
Terra Africa Hospitality
62
Timbavati Safari Lodge
94
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International Travel & Tourism Trade Expos May 2012 – November 2012 ASI Show New York Jacob K. Javits Convention Centre, New York, United States Of America 8-10 May 2012
Australian Tourism Exchange Perth Convention Exhibition Centre, Perth, Western Australia, Australia 15-21 June 2012
FITCUBA International Tourism Fair Cayo Santa Maria, Cuba 8-11 May 2012
MICE International Trade Market Lugano Exhibition Centre, Lugano, Switzerland 18-19 June 2012
CROTOUR Tourism Fair Zagreb Fairground, Zagreb, Grad Zagreb, Croatia 9-12 May 2012
mericas Incentive Business Travel & Meetings Exhibition(AIBTM) Baltimore Convention Center, Baltimore, Maryland, United States Of America 19-21 June 2012
World Travel Fair Shanghai Exhibition Center, Shanghai, China 10-12 May 2012 Indaba Expo
Durban International Convention Centre(ICC), Durban, South Africa
12-15 May 2012
Germany Travel Mart Leipziger Messe GmbH, Leipzig, Sachsen, Germany 13-15 May 2012 Travel World Expo Kuwait International Fair Ground, Kuwait 14-16 May 2012 IMEX Messe Frankfurt, Frankfurt, Hessen, Germany 22-24 May 2012 Summer Holidays Expo Thessaloniki International Exhibition Centre, Thessaloniki, Greece 24-27 May 2012 Asia Luxury Travel Market Shanghai International Convention Center(SICEC), Shanghai, China 4-7 June 2012 Korea World Travel Fair COEX Korea Exhibition Center, Seoul, Seoul-T’Ukpyolsi, Korea 7-10 June 2012 Travellers’ Show Philadelphia Doubletree Guest Suites Philadelphia, Philadelphia, Pennsylvania, United States Of America 10-11 June 2012 Business Travel Market ExCeL Exhibition Centre, London, England, United Kingdom 13-14 June 2012 ITE – International Travel Expo Hong Kong Hong Kong Convention & Exhibition Centre, Hong Kong, China (Hong Kong S.A.R.) 14-17 June 2012 Beijing International Tourism Expo China National Convention Center(CNCC), Beijing, China 15-17 June 2012
Travel & Tourism Fair Kolkata(TTF Kolkata) Netaji Indoor Stadium, Kolkata, West Bengal, India 13-15 July 2012 Travel & Tourism Fair – Hyderabad Yousufguda Indoor Stadium, Hyderabad, Andhra Pradesh, India 20-22 July 2012 India International Travel Mart (IITM) Chennai Trade & Convention Centre, Chennai, Tamil Nadu, India 20-22 July 2012 Global Business Travel Association Convention & Exposition Boston Convention & Exhibition Center (BCEC), Boston, Massachusetts, United States Of America 22-25 July 2012 India International Travel Mart Palace Grounds, Bengaluru, Karnataka, India 27-29 July 2012 International Tourism and Trade Expo SM Megamall, Mandaluyong, Philippines 27-29 July 2012 Expo Comida Latina-San Diego Anaheim Convention Center, Anaheim, California, United States Of America 12-14 August 2012
International Travel & Tourism Trade Expos
May 2012 – November 2012
Travel & Tourism Fair Gujarat University Exhibition Hall, Ahmedabad, Gujarat, India 24-26 August 2012 Travel & Tourism Fair – Surat Pandit Dindayal Upadhyay Indoor Stadium, Surat, Gujarat, India 31 August – 2 September 2012 TourNatur Dusseldorf Exhibition Centre, Dusseldorf, Nordrhein-Westfalen, Germany 31 August – 2 September 2012 Travel Retailing & Destination Expo Las Vegas Convention Center, Las Vegas, Nevada, United States Of America 7-9 September 2012
JATA Tourism Forum & Travel Showcase Tokyo International Exhibition Center (Tokyo Big Sight), Tokyo, Japan 20-23 September 2012 TT Warsaw Tour & Travel Show Warsaw Trade Fair & Congress Center, Warsaw, Warszawa, Poland 27-29 September 2012 ITB Asia Suntec Singapore International Convention & Exhibition Centre, Singapore 3-5 October 2012 Locations TBA, Mumbai, Maharashtra, India 5-6 October 2012
ASTA’s Travel Retailing & Destination Expo Los Angeles Covention Centre, Los Angeles, United States 7-9 September
ARATUR 2012 Feria de Zaragoza, Zaragoza, Spain 11-14 October 2012
Mini Travel Trade Show & Reception-San Diego Lord Hornblower - Hornblower Cruises, San Diego, California, United States Of America 11 September 2012
International Tourism & Travel Show Place Bonaventure, Montreal, Canada 19-21 October 2012
China Incentive Business Travel & Meeting Exhibition (CIBTM) China National Convention Center(CNCC), Beijing, China 12-14 September 2012 International Travel & Tourism Mart Mumbai MMRDA Exhibition Center, Mumbai, Maharashtra, India 14-16 September 2012 Leisure Industry Week National Exhibition Centre(NEC), Birmingham, England, United Kingdom 18-20 September 2012 International French Travel Market Paris Porte de Versailles, Paris, Ile-De-France, France 18-21 September 2012 Group Leisure & Travel Trade Show National Exhibition Centre(NEC), Birmingham, England, United Kingdom 19-20 September 2012 Luxury Leisure Moscow Crocus Expo International Exhibition Center, Moscow, Moskva, Russia 19-21 September 2012 MIBEXPO Russia - 8th International Meetings Industry & Business Travel Exhibition & Conference Crocus Expo International Exhibition Center, Moscow, Moskva, Russia 19-21 September 2012
Tour Business Belexpo Fairground, Minsk, Belarus 24-27 October 2012 Taipei International Travel Fair Taipei World Trade Center, Taipei, Taiwan 26-29 October 2012 The Luxury Travel Fair Olympia Exhibition Centre, London, England, United Kingdom 1-4 November 2012 World Travel Market ExCeL Exhibition Centre, London, England, United Kingdom 5-8 November 2012 Travel & Adventure Show Dallas Dallas Convention Center, Dallas, Texas, United States Of America 10-11 November 2012
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Claudia
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