CLERK-RECORDER

2019 ACCOMPLISHMENTS

• The department successfully relocated its North County branch office from Fullerton to Anaheim, adding passport services, expanded document recording services and two marriage ceremony rooms, and maximizing taxpayer dollars by doubling the square footage at a lower rate. • Reached a milestone in electronic recording history by recording 9 million electronically submitted documents. This milestone achievement maintains the department as a nationwide industry leader and is a testament to the department’s commitment to bringing the residents of Orange County fast and efficient services. • Awarded an Achievement Award by the National Association of Counties for the department’s G2G – Government to Government component in the Information Technology category. The G2G component to SECURE (the department electronic document recording delivery system) was created to help government agencies enjoy the same benefits that other users of SECURE have come to enjoy. G2G eliminates recording wait times, the need for envelopes and postage, and transportation costs. The biggest benefit is that government agencies can submit document recordings to any participating county using a single computer from anywhere. • Successfully hosted special Saturday hours for the sixth consecutive year. The Saturday hours make it easier for working families and students who can’t make it during the week to obtain services usually offered just on weekdays.

2020 GOALS

• Develop and install self-service kiosks at the department’s locations, allowing customers to pay for and print their real property documents on demand to reduce wait times. • Expand the department’s South County Branch Office at its current location in Laguna Hills to accommodate increasing demand for services.

• Increase the number of electronically recorded documents by 5 percent through the expansion of opportunities for stakeholders to have the ability to submit documents electronically to the department.