JOHN WAYNE AIRPORT

2019 ACCOMPLISHMENTS

• Facilitated strategic planning process for executive team to identify strategic objectives and prioritized goals, which serve as decision-making guideposts. • Provided support for evaluating talent needs gaps airport-wide through executive team discussions, crafting a position evaluation review document and creating a position matrix for transparent executive team review and evaluation. • Implemented a new advertising program, including new interactive concession wayfinding signage that lets guests know how to get to gates, stores and restaurants and what they offer. It also allows guests to place orders from their phones for pickup and delivery to gates. • Refunded the Series 2009 Airport Revenue Bonds by partial pay-down of 2009 Bonds, reducing the bond issuance of the Series 2019 Airport Refunding Bonds to $85 million. The refunding resulted in producing cash flow savings of $81.5 million, about $38.1 million in net present value savings, and shortened the final bond maturity from 2039 to 2030. • Completed a comprehensive inventory of network devices and locations in preparation for a full network redesign and refresh for state-of-the-art Software Defined Access (SDA) by Cisco. • Hosted 223 JWAlive music performances in the terminal. Ticketed guests enjoyed live acoustic guitar and piano performances throughout the terminal. • Through a partnership with Make-A-Wish® helped increase the cumulative donation of airline miles by 412 percent during the month-long “Trips that Transform” campaign. JWA also debuted the first North American airport “Wish Lounge” children’s play area. • Implemented Viewpoint, a new user-friendly platform for submitting noise events that is fully integrated with the Airport Noise and Operations Management System. • The Helping Hands personalized travel assistance program provided assistance to 69 families/individuals. The program won a CAPIO award for Excellence in Public Information and Communications.

2020 GOALS

• Submit for OC Board of Supervisors’ approval the selection of two full service and one limited service Fixed Base Operators to redevelop the general aviation program at JWA in April, with lease award in June. • Upgrade the Central Utility Plant (CUP) capability to automatically re-start the generators and resume power after a planned or unplanned power disruption or outage. Utilize an Edison Self Generation Incentive Program (SGIP) to augment the CUP with solar power and electric power storage batteries to avoid spikes in energy demands. • Execute a Full-Scale Triennial Disaster Exercise on April 16, in compliance with FAA regulations. The exercise, held every three years, will simulate response to a commercial aircraft accident. About 500 people will participate, including first responder agencies and simulated victim volunteers.