Annual Report FYÂ 2016-17
Table of Contents Page 07 Director's Message
Page 05 Board of Supervisors
2 | Table of Contents
Page 12 Department At A Glance
Page 14 OC Animal Care
Page 46 Housing & Community Development & Homeless Prevention
Page 24 OC Community Services
Page 78 OC Public Libraries
Page 68 OC Parks
Table of Contents | 3
Making Orange County a safe, healthy, and fulfilling place to live, work, and play, today and for generations to come, by providing outstanding, costeffective regional public services.
4 | Board of Supervisors
Board of Supervisors Michelle Steel, Chairwoman Supervisor, 2nd District
Andrew Do, Vice Chair Supervisor, 1st District
Todd Spitzer Supervisor, 3rd District
Shawn Nelson Supervisor, 4th District
Lisa A. Bartlett Supervisor, 5th District
Board of Supervisors | 5
6 | Director's Message
Director's Message OC Community Resources is a multifaceted, service driven public agency that seeks continuously to achieve its mission of connecting people and resources. Whether facing or experiencing homelessness, requiring assistance with putting a roof over one’s head, accessing veteran’s benefits, job training for a career or assistance in one’s golden years; whether seeking recreational opportunities or a quiet place to read, research or study; whether seeking to give a new life to an animal or save one from the streets.
"This is what we do. We do it with dedication. We do it with compassion. We do it gladly."
We are here to help. This is what we do. We do it with dedication. We do it with compassion. We do it gladly. Because not to do what we do would be contrary to our mission of connecting people and resources. So, with leadership and support from the Board of Supervisors and the County Executive Office, we pursue our mission, and I am proud to present this annual report for Fiscal Year 2016–17.
Dylan Wright, Director, OC Community Resources
Director's Message | 7
OC Community Resources Our Community·Our Commitment
Our Mission Connecting People and Resources
Our Vision Positively Transforming Lives in Orange County
Our Values Cultivate Opportunities Exceptional Experiences Unleash Creativity Ethics in Action Inspire Synergy
8 | OC Community Resources
Together OC Community Resources is made up of...
OC Animal Care
OC Community Services
Housing & Community Development & Homeless Prevention
OC Parks
OC Public Libraries
OC Community Resources | 9
Organizational Chart
Brian Rayburn
Thea Bullock
Connie Chang
Jennifer Hawkins, DVM
Business Office Manager
Compliance Director
Finance & Strategic Planning
Director, OC Animal Care
Manager
Accounting
Staff Development &
Research
Business Licensing
Agenda Staff Reports
Training
Budget
Emergency Management
Information Technology
Volunteers, Support &
Strategic Planning
Animal Control
Contracts Management
Safety
Shelter Services
Community Events
Safety Training
Community Outreach
Purchasing
Compliance/Custodian
Veterinary Services
of Records
10Â |Â Organizational Chart
Dylan Wright
Colette Farnes Human Resources Manager
Director
Cymantha Atkinson Deputy Director
Renee Ramirez Director, OC Community Services
Julia Bidwell
Director, Housing & Community Development & Homeless Prevention
Stacy Blackwood
Helen Fried
Director, OC Parks
County Librarian
Community Investment
Homeless Programs
Parks, Harbors, Trails &
Bibliographic Services
Division
Continuum of Care
Open Space
Program Services
Office on Aging
Community
Operations & Maintenance
Regional Services
Veterans Service Office
Development
Special Events & Public
Housing Development
Programs
Homeless Prevention
Planning & Design
OC Housing Authority
Systems & Resource Management Capital Improvements
Organizational Chart | 11
Department At A Glance Expenditures
$457.6M 1057
4% $18.6M 4% Other
8% $38M Structures & Improvements 8%
33% $152.8M Other Charges
35% $160.3M Services & 35% Supplies
Full Time Equivalent Employees
Revenues
$465.2M
9% $43.9M Charges9% for Services
19% $87.9M Salaries & Employee 19% Benefits
8% $37.8M Other Financing 8% Sources
29% $133.4M Taxes 29%
2% $10.2M Other 2%
$5M
43% $200.8M Intergovernmental 43% Revenues
Net County Cost
This includes all of OCCR's 21 funds. For expenditures, "Services & Supplies Reimbursements" and "Intrafund Transfers" are not included. For expenditures, the $18.6M includes categories such as "Equipment" and "Other Financing Uses". For revenues, the $10.2M includes categories such as  "Licenses, Permits & Franchises", "Fines, Forfeitures & Penalties" and "Miscellaneous Revenues".
8% $39M Revenue from Use of Money & Property
% of expenditures by program... 3% 9% Support 3% Services 9% OC Community 9% 9% Services OC Animal Care
30% OC Parks
38% Housing & Community Development & Homeless Prevention
12% OC Public Libraries
8%
Of total County Expenditures
1%
Of total Net County Cost
5 AWARDS NACo Received from
National Association of Counties Department At A Glance | 13
OC Animal Care OC Animal Care serves 14 cities and the unincorporated areas of Orange County with its Animal Care and Control services. Our goal is to deliver prompt, quality care and refuge to homeless animals, promote animal welfare, protect public safety and connect pets with families. At OC Animal Care, we know that the bond between people and animals is uniquely amazing and we wish for everyone to benefit from this wonderful relationship. Equally important is keeping animals safe, healthy and in their homes. In 2015, OC Animal Care partnered with OC Shelter Partners 501(c)(3) to assist with removing barriers to keeping pets homed. This organization helps divert animals from entering the shelter by providing resources to pet owners struggling with veterinary costs of care and pet behavior issues. OC Animal Care also partners with Healthcare and Emergency Rescue Team (HEART) to host low-cost spay/neuter and veterinary wellness services. Multiple adoption events throughout the year help match shelter pets with "forever homes". Connecting animals with families is of utmost importance and we strive to foster these connections daily.
"At OC Animal Care, we know that the bond between people and animals is uniquely amazing..."
Exciting things are on the horizon for OC Animal Care with the construction of a new, modern shelter actively being built in the City of Tustin. This new shelter will replace the 76-year-old shelter in Orange and is intended to provide a positive environment for people and animals alike. This new shelter is expected to open early in 2018.
Jennifer Hawkins, DVM, Director
14 | OC Animal Care
OC Animal Care | 15
More than
Nearly
8,800
Animals found new homes or were placed with nonprofit animal rescue groups
Serving 14 contract cities And unincorporated areas of Orange County Anaheim • Brea • Cypress • Fountain Valley Fullerton • Huntington Beach • Lake Forest Orange • Placentia • San Juan Capistrano Santa Ana • Tustin • Villa Park • Yorba Linda
Live Release Rate
95.5%
dogs
An improvement from 94% last year
50% cats
An improvement from 43% last year
3,000
Pets were returned to their owners
More than
15
Adoption events
22,310
Animals impounded
10,264 Dogs
7,824 Cats
686
Rabbits
3,536
Wildlife animals
Get Meow-ta Here Event OC Animal Care works hard to remove barriers to the adoption of cats during peak summer months. In 2016, the Get Meow-ta Here event was held in June and continued through the end of July. Unfortunately, there were not sufficient donation funds to support another month of this event. In 2017, the Get Meow-ta Here campaign ran from June through August, thanks to sponsorship from the Office of Chairwoman Steel for the month of August. Cats are offered for free (excluding microchip) for this event and in 2017...
888 cats were adopted!
OC Animal Care | 17
Adopt a Shelter Rabbit Month
28 rabbits adopted!
February is our "Adopt a Bunny Month". 28 rabbits were adopted at this event in 2017. Those who adopted rabbits in February received the rabbit's spay/neuter and microchip at no cost.
Spring Fling Adoption Event Held on April 29, 2017, this free adoption event (excluding license and microchip) yielded 52 adoptions.
Exotic Animals 2% Rabbits 4% Cats 35% Dogs 60%
Animals for Armed Forces Event Held on Memorial Day weekend, free adoptions for military members and their families (excluding license and microchip) were offered on May 27th and May 28th, 2017, 46 animals were adopted at this event.
30 20 10 0 sl am in A
sg oD
st aC
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18 | OC Animal Care
Clear the Shelters Event 2017 was the third year of this nationwide event and OC Animal Care was thrilled to participate again. NBC/Telemundo was on site all day showcasing animals for adoption, celebrating pets finding forever homes and educating the public on responsible pet ownership. Adoptions were free (excluding microchip) and 112 animals were adopted this day.
Labor of Love Event Free adoptions (excluding microchip and licensing) were offered on September 2, 2016 in honor of Labor Day. 84 animals were united with forever homes at this popular event.
Pet Fair Event Held on June 17, 2017, this is our largest on-site event. OC Animal Care offered free adoptions (excluding microchip and licensing) and hosted numerous rescues and animal affiliated organizations. The theme was "Happily Ever After" and a knight from Medieval Times posed for pictures with guests and their pets in front of a fairytale scene and 97 animals were adopted at this event.
OC Animal Care | 19
What's next New Animal Shelter to Open in 2018 The new shelter is currently under construction on a 10-acre parcel in former Tustin Marine Corps Air Station site. The project features include indoor/outdoor temperature controlled kennels for the comfort of shelter dogs, multiple dog exercise yards, large cat cages, group cat rooms and "catios". Features also include abundant natural light, ventilation and acoustical control. These design elements translate into less stress for homeless animals.
Strategic Plan The Strategic Plan will include 5 strategic priorities and an organizational mission and vision to be rolled out early 2018.
20 | OC Animal Care
What we're spending Expenditures
$20.3M
33% $6.8M Services & 33% Supplies 62% $12.5M Salaries & Employee Benefits 4% $855,163 Other 4% Charges
62%
1%
$140,623 Other Financing Uses
Revenues
$20.2M
26% $5.3M 26% Licenses, Permits & Franchises
4% $789,214 Fines, Forfeitures 4% & Penalties
68% $13.8M Charges for Services
1% $236.411 Other
This is the operating fund and does not include other funds. For revenues, the $236,411 includes categories such as "Revenue from Use of Money & Property", "Miscellaneous Revenues" and "Other Financing Sources".
$139,335 Net County Cost
OC Animal Care | 21
22 | OC Animal Care
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@ocanimalcare
@ocanimalcare
@OCAnimalCare
OC Community Services The OC Community Services (OCCS) Division is responsible for managing a number of special programs and diverse functions such as:
"The OCCS team places heavy focus on highquality customer service."
Community Investment Division (CID) - Connects job seekers to the resources, skills and opportunities they need to find better jobs and careers. Services include assistance with finding new jobs or changing careers, enhancing job skills, specialized job training, resume writing, accessing employment benefits and career guidance/counseling. Other programs include the Domestic Violence Program, which serves victims of domestic violence and their children in need of shelter and the Dispute Resolution Program, which serves individuals seeking mediation as an alternative to litigation.
Office on Aging - Lead advocate, systems planner and facilitator of services and programs for older adults, persons with disabilities and their caregivers who live both in the community and in long-term care facilities within Orange County. Programs provided include home-delivered and congregate meals, community services, adult day care, senior employment, family caregiver support program, senior non-emergency transportation, Health Insurance Counseling and Advocacy Program (HICAP), ombudsman services and elder abuse education, operation of the Information and Assistance Call Center (I&A Call Center), outreach at regional events, presentations to community groups on the Office on Aging and call center services and community health education activities. Veterans Service Office - Actively pursues the rights of veterans and dependents of the United States Armed Forces to receive benefits through the Department of Veterans Affairs, which include Service Connected Disability, Survivors Benefits, Burial Benefits, Educational Benefits, Disability Pension Claims, Aid & Attendance and general VA benefits counseling. Approximately 130,000 veterans reside in Orange County, which is the 4th largest veterans population in the State of California. The OCCS team places heavy focus on high-quality customer service. The dedication, commitment and hard work of OCCS’s stellar team of steadfast professionals is praiseworthy.
Renee Ramirez, Director
24 | OC Community Services
Together OC Community Services is made up of...
Community Investment Division
Office on Aging
Veterans Service Office
OC Community Services | 25
Community Investment Division
26 | OC Community Services
42
Over
300
CalWORKs Welfare-to-Work participants were provided employment and training services
Over 100
The Orange County One-Stop Centers received more than
Veterans were provided with employment and training services through the Veteran's Employment-Related Assistance Program (VEAP) Grant. 72% of those participants found employment, which exceeded program goals
68,000 Visits
Over 400 Over
10,000
Nights of shelter to victims of domestic violence were provided by the Domestic Violence Shelter-Based Program
Female offenders were provided career services training at the Central Women's Jail/Intake Release Center through a partnership with the Orange County Sheriff's Department and Working Wardrobes utilizing Linking to Employment Activities Pre-Release 2 (LEAP 2) Grant funding
Youth/young adults served by the WIOA Youth/Young Adult Program. Of the program participants, 22% had a disability, 31% were categorized as homeless and 50% were deficient in reading/math skills Over 70 of the participants were placed in employment or entered college and more than 50 participants attained a high school diploma/GED or certificate
Dispute Resolution Program evaluated and opened
3,014 Of which
2,074
Cases were resolved or partially resolved
70
Participants on Probation at the Santa Ana Probation Office received career services through the Supervised Population Workforce Training Grant 2.0
Central Orange County Job Fair At the Central OC Job Fair, 54 employers representing over 875 positions participated and over 450 job seekers attended.
South Orange County Job Fair At the South OC Job Fair, 64 employers representing over 1100 position participated and over 330 job seekers attended.
28 | OC Community Services
WIOA Youth/Young Adult Program Site Visit to Homeboy Industries Youth participants in the Northern Region visited Homeboy Industries' Homegirl Cafe & Catering. The students took a tour and learned about social enterprise. They met first hand with former gang members who told their story and talked about positive changes. The participants also learned about entrepreneurship, customer service/hospitality, employment opportunities, resilience, tattoo removal and received mentoring from the guides.
OC Community Services | 29
What's next
Regional Plan Over the next three years, the Community Investment Division will collaborate with key local partners and stakeholders to implement its State-approved Regional Plan. The Orange County Regional Plan is a largescale movement that will address industry identified skills gaps, employment, education, workforce, economic development and poverty challenges in the region.
Job Fair The Central Orange County Job Fair is scheduled for March 2018 and the South Orange County Job Fair is scheduled for May 2018.
30 | OC Community Services
What we're spending 2% $153,887 Other2% Charges
Expenditures
$7.6M
35% $2.5M Charges for Services 35%
33% 33% $2.5M Salaries & Employee Benefits
65% $4.9M Services & Supplies
0% $2,952 Miscellaneous Revenues 0%
Revenues
$7.2M 65% $4.7M Intergovernmental Revenues
This is the operating fund and does not include other funds.
$419,420 Net County Cost
OC Community Services | 31
Office on Aging
Mission To ensure that Orange County's older adults experience a high quality of life characterized by independence, safety, health, transportation, affordable housing, appropriate nutrition and social activity,
Vision Orange County is the best place in America to age with dignity.
32 | OC Community Services
12,953 15,735
Contacts through the Office on Aging call center
Trips provided for medical appointments and transportation to senior centers
1,100
Family caregivers provided with counseling and support
Medicare counseling client contacts
22,314
People attended a health education workshop series
$2.5MÂ
Residential facilities visited by the Ombudsman Program staff and volunteers
1,417,361 684
368
190,534
Saved by clients of Medicare counselors
6,597
Hours of case management services
Hours of legal assistance
Meals provided to seniors through the home-delivered and senior center meal programs
33,968 Website sessions
24
Health education workshops conducted
South County Senior Summit The South County Senior Summit is an annual event held at Laguna Woods Village. Each year, Fifth District Supervisor Lisa Bartlett partners with the Office on Aging to host this event. The 2017 theme was “Financial Planning for Your Golden Years” and included Office on Aging call center manager, Nakia Thierry, as well as experts in the financial planning field as speakers. The approximately 800 event attendees were able to visit over 40 exhibitor tables hosted by various public and non-profit agencies and private companies. New this year was the opportunity for attendees to speak with a Certified Financial Planner after the event at no cost.
Chronic Disease Self-Management Education Leaders Under the direction of the Office on Aging health educator, volunteers are trained as lay leaders and coaches for the evidence-based health education programs provided by Office on Aging. Classes include Chronic Disease Self-Management, Diabetes SelfManagement and A Matter of Balance. In FY 2016-17, 11 Matter of Balance coaches and 8 Chronic Disease/Diabetes Self-Management leaders were trained and joined the team of seasoned leaders who help deliver workshops throughout Orange County.
34 | OC Community Services
Down with Falls Coalition As a collaborator with the Down with Falls Coalition, Office on Aging (OoA) staff helped to facilitate fall prevention presentations to 844 seniors throughout Orange County. Attendees learned that medication, eyesight, hearing, clothing, mental conditions and their homes and environment play a role in falls. The coalition also sends members to the Coach training provided by OoA and assists staff in promoting the A Matter of Balance fall prevention program, a core OoA health education service.
Mobile Resource App Office on Aging launched a mobile application (app) called “OC Senior Resources” which is an interactive directory of services for seniors and their families. The app gives users the ability to browse and search all Office on Aging services near them or learn more about services in categories such as “Adult Day Care”, “Caregiver Support/Resources”, “In-Home Services”, “Nutrition/Food”, “Transportation” and other “Senior Resources”. The app allows the user to search by service keyword, search by a list of services, provides maps and directions and health and social services can be located in proximity to the user’s location.
OC Community Services | 35
What's next
Expansion Office on Aging is going to have a new logo and new outreach materials. In addition, there will be the launching of a social media presence.
36 | OC Community Services
What we're spending 3% $495,525 Other Charges 3%
Expenditures
$17.8M
10% $1.8M Salaries & 10% Employee Benefits
87%
2% 8% $299,839 $1.4M 2% Other 8% Applies Cost
90%
$15.6M Services & Supplies
90% $15M Intergovernmental Revenues
For revenues, the $299,839 includes categories such as "Charges for Services" and "Miscellaneous Revenues".
Revenues
$16.7M
$1.1M Net County Cost
OC Community Services | 37
Veterans Service Office
38 | OC Community Services
Average number of veterans served each year
17,000
Outstations serviced Veterans in Orange County; Saddleback College and Laguna Hills
Claims submitted
With a decrease of
33%
In staff, we still managed to reduce our wait time by
5%
8 ,926 8,275
2
4,500
Average number of calls to the Veterans Service Office
165
Total clients assisted at the South County outstations
1,753 DMV Verifications were processed
Total clients visited the OC Veterans Service located in Santa Ana
The total number of visitors at our central location this fiscal year increased by
1,022
40 | OC Community Services
College Fee Waiver Program The College Fee Waiver Program is a benefit for service-connected Veterans and their dependents. The total number of College Fee Waiver applications received this fiscal year was 1,086 with an overall savings amount of $5,457,666.
Auditable Workload Units A small portion of the funding for the OC Veterans Service Office derives from the total amount of auditable workload units. The auditable workload units include claims and awards. The total auditable workload units for this fiscal year is 6,776.
OC Community Services | 41
What's next
Setting Goals Increase the number of benefits claims submitted to the United States Department of Veterans Affairs Get staff accredited to the national level which will allow them to process more claims Open an outstation in Los Alamitos at the Joint Forces Training Base
Initiatives Explore grant opportunities to increase revenue streams Website enhancements Internal intake software enhancements Utilize social media
42 | OC Community Services
What we're spending Expenditures
$1.6M
46%
$740,172 Services & Supplies
54% $870,449 Salaries & Employee Benefits
Revenues
$268,797
$1.3M Net County Cost 100% $268,797 Intergovernmental Revenues
OC Community Services | 43
44 | OC Community Services
Housing & Community Development and Homeless Prevention Housing and Community Development and Homeless Prevention Department (H&CD & HP) is responsible for the planning, development and management of programs and projects that produce or preserve affordable housing in Orange County, that provide funding for community development activities and support efforts to address homelessness. H&CD & HP is comprised of three divisions: Homeless Prevention (HP), Housing and Community Development (HCD) and the Orange County Housing Authority (OCHA). H&CD & HP’s first division is Homeless Prevention, charged with and focusing on implementation of homeless programs including the following shelter programs: The Courtyard, provides 400 beds and a safe and secure environment to those seeking respite from the streets; The Bridges at Kraemer Place, a year-round emergency shelter located in the City of Anaheim, currently with 100 person capacity, while a second phase of the project is expected to be finished in 2018 for space up to 200 occupants with the goal to transition clients by providing more permanent housing plans as soon as possible; The Armory Emergency Shelter, a seasonal emergency shelter (usually December - April), providing up to 400 beds per night for the homeless at the California National Guard Armories in Fullerton and Santa Ana. Additionally, the Homeless Prevention Unit leads and oversees the Continuum of Care Programs and provides support for the Commission to End Homelessness.
"H&CD & HP staff works diligently with our partners, other agencies and local, state and federal government to implement programs and allocate funding to help address the needs in the community."
HCD is made up of two units, Housing Development and Community Development. Housing Development administers the County’s Affordable Housing programs including use of Federal HOME funds, local Housing Successor Agency (formerly Redevelopment) and State Mental Health Services Act funds to leverage the development of affordable housing regionally. Community Development administers the Department of Housing and Urban Development Federal Grant programs for a variety of projects and activities including public facilities and improvements, housing rehabilitation and public services. OCHA assists approximately 12,000 households (over 25,000 people) with monthly rental payments in its jurisdiction of 31 cities and unincorporated areas. Over 3,000 rental property owners/managers participate in OCHA programs. OCHA also provides staff support for the Housing and Community Development Commission. H&CD & HP staff works diligently with our partners, other agencies and local, state and federal government to implement programs and allocate funding to help address the needs in the community.
Julia Bidwell, Director
46 | Housing & Community Development & Homeless Prevention
Together Housing & Community Development & Homeless Prevention is made up of...
Homeless Prevention
Housing & Community Development
OC Housing Authority
Housing & Community Development & Homeless Prevention | 47
Homeless Prevention
48Â |Â Housing & Community Development & Homeless Prevention
2016 HUD Continuum of Care Grant Award $22,354,847
To the OC Continuum of Care
$10,001,903
Directly to the County
Armories
29,376
In FY 2016-17, the Armory Shelter Program provided the following during the operational period of December 5, 2016, to April 5,2017
Bed nights
20,285 At Fullerton
Served 1,596 unduplicated clients 580 Women
826 Men
The Courtyard
Opened a 400 bed low-barrier Emergency Shelter at The Courtyard
153 Homeless clients moved into housing The Courtyard opened in October 2016.
9,091
190 Children
At Santa Ana
Bridges at Kraemer Place
Opened Phase 1 of Bridges at Kraemer Place Multi-Service Emergency Shelter
119 4
Unduplicated individuals served Guests have moved into housing since May opening
The Bridges at Kraemer Place only opened May 5, 2017, which is about 2 months of FY 2016-17. The numbers are much higher now and get reported weekly.
The Courtyard The Courtyard Transitional Center (Courtyard) is a 400-bed shelter located at the former Santa Ana Transit Terminal that opened on October 5, 2016. Through contracts with The Midnight Mission and City Net, the Courtyard provides amenities like meals, showers, restrooms, laundry service and intensive case management to people experiencing homelessness in the Civic Center and surrounding area. Annual operating costs for The Midnight Mission and City Net to run the shelter were $1.55 million for the first year and will increase to $1.8 million for the second year.
50 | Housing & Community Development & Homeless Prevention
Bridges at Kraemer Place On May 5, 2017, OC Community Resources observed the Grand Opening of Phase 1 of Bridges at Kraemer Place. Bridges at Kraemer Place is a 24-hour emergency homeless shelter facility in the city of Anaheim that is ADA Accessible and serves homeless single men and single women in the North Orange County area. The shelter’s primary focus is assisting program participants with creating a housing plan, making connections to housing resources and ending their homelessness as soon as possible. The shelter initially opened with 100 beds.
Housing & Community Development & Homeless Prevention | 51
What's next Enhanced Case Management There will be enhanced case management services by a contractor at The Courtyard.
Phase 2 of Bridges at Kraemer Place The completion of Phase 2 at Bridges at Kraemer Place will take place. When construction is completed, it will serve 200 men and women and will have office and meeting space to offer additional services.
52 | Housing & Community Development & Homeless Prevention
What we're spending Expenditures
0% $1,349 0% Other Charges
$3.5M
6% $220,212 Salaries & Employee Benefits 6%
94% $3.2M Services & Supplies
21% $564,334 Intergovernmental 21% Revenues
2% 2% $58,479 Charges for Services
Revenues
$2.6M $825,610 Net County Cost
76%
$2M Cost Applies
Housing & Community Development & Homeless Prevention | 53
Housing & Community Development
54Â |Â Housing & Community Development & Homeless Prevention
8
5
Public Facilities & Improvement (PFI) projects to participating cities/counties worth
Public Facilities & Improvement (PFI) projects to Metro Cities worth
$426,467
$1,466,167 $197,427
Emergency Shelter Grant funds were awarded to Mercy House to provide shelter, rapid rehousing and Homeless Management Information System
5 Housing Rehabilitation (HR) projects to participating cities/counties worth
$705,000
$1.3 MILLION 5
Public Service (PS) projects to Metro Cities worth
$92,470
3
$180,350
HOME funds were committed to Oakcrest Heights, a 54 unit affordable housing project in Yorba Linda
Housing Successor Agency committed funds to six affordable housing projects worth
$6.7 M
Housing Rehabilitation (HR) projects to Metro Cities worth
5
Public Service (PS) projects to one participating city and four nonprofits worth
$439,687
Depot at Santiago A 70-unit affordable housing development serving individuals and families earning 30 – 60% Area Median Income in Santa Ana, with 10 units set aside for a population eligible for Mental Health Services Act services including formerly homeless households, had a groundbreaking ceremony on Thursday, August 4, 2016.
Rockwood Apartments A 70-unit affordable housing individuals and development serving families earning 30 - 50% Area Median Income in Anaheim, with 15 units set aside for a population eligible for Mental Health Services Act services including formerly homeless households, was populated on Tuesday, November 1, 2016.
56 | Housing & Community Development & Homeless Prevention
Potter's Lane A 16-unit affordable housing development serving homeless Veterans earning 30% Area Median Income and below in Midway City, hosted a grand opening ceremony on Thursday, February 8, 2017.
Fullerton Heights A 36-unit affordable rental housing development, with 24 units set aside for a population eligible for Mental Health Services Act services including formerly homeless households, hosted a groundbreaking ceremony on Thursday, February 23, 2017.
Housing & Community Development & Homeless Prevention | 57
What's next
Oakcrest Heights Oakcrest Heights, a 54-unit affordable housing development serving population eligible for Mental Health Services Act and families earning 30 – 50% Area Median Income in Yorba Linda, will have a groundbreaking ceremony winter of 2018. 14 units will be set aside for the Mental Health Services Act population.
58 | Housing & Community Development & Homeless Prevention
What we're spending 5% $351,076 Other Financing 5% Uses
Expenditures
$6.8M
19% $1.3M Salaries & Employee Benefits 19%
36% $2.5M Other Charges
2% $153,717 Miscellaneous Revenues 2%
0% $17,702 Revenue from Use of 0% Money and Property
32% 32% $2M Charges for Services
65%
$4M Intergovernmental Revenues
39% $2.7M Services & Supplies
Revenues
$6.2M
$566,395 Fund Balance Assigned
This is the operating fund and does not include other funds.
Housing & Community Development & Homeless Prevention | 59
OC Housing Authority
60 | Housing & Community Development & Homeless Prevention
Over
$147.5M
In Federal funds used to assist Orange County renters
OCHA can assist up to
757
Homeless veterans
Over 12,000 44,722
More than
3,000
Property owners/managers of all ages partner People with OCHA to participated in reading rent to assisted tenants program
Over 550 Homeless veterans received housing assistance in conjunction with supportive services from the Long Beach VA
Over 1,500 Assisted households were formerly homeless
Monthly housing assistance payments were provided to low income households in 31 cities and unincorporated areas
$16,000
70%
$1,000
46%
Approximate average annual income
Average housing assistance paymment
Of assisted households were elderly or disabled
Of all assisted households live alone
Over 550 Formerly homeless, disabled households received Continuum of Care program rental assistance in conjunction with supportive services from partner agencies
62 | Housing & Community Development & Homeless Prevention
Project-Based Housing Voucher Assistance at Potter's Lane Apartments The Potter’s Lane apartment projects in Midway City received local and national news coverage as the first permanent multi-unit supportive housing development to utilize upcycled steel shipping containers. This project combines three 20-foot shipping containers to create each of 16 studio apartments for homeless veterans. OC Housing Authority partnered with the developer, American Family Housing, to provide Housing Vouchers for eight of the apartments to be rented to homeless veterans for the next 15 years.
Housing & Community Development & Homeless Prevention | 63
What's next Expanding the Use of Resources OC Housing Authority will be expanding the use of resources to assist homeless and formerly homeless persons.
64 | Housing & Community Development & Homeless Prevention
What we're spending Expenditures
0% $94,704 0% Other
$160.2M
5% $8.5M Salaries & Employee Benefits 2% 5%
2%$4M Services & Supplies
92%
0% $606,792 Other 0%
$147.7M Other Charges
Revenues
$162.8M 100% $162.2M Intergovernmental Revenues
100% This is the operating fund and does not include other funds. For expenditures, the $94,704 includes categories such as "Equipment" and "Other Financing Uses". For revenues, the $606,792 includes categories such as "Revenue from Use of Money and Property", "Charges for Services" and "Miscellaneous Revenues".
Housing & Community Development & Homeless Prevention | 65
66Â |Â Housing & Community Development & Homeless Prevention
Housing & Community Development & Homeless Prevention
OC Parks OC Parks offers residents and visitors in Orange County a place to rest, recharge, exercise and spend time with family and friends. With 60,000 acres and hundreds of miles of trails, there’s something for everybody. Regional parks offer large open grass areas, shade trees and some locations have lakes stocked with fish. Children can play in tot lots, parents can plan a picnic under a shelter and the adventurous can even learn how to shoot an arrow at Mile Square Regional Park’s archery range.
"With 60,000 acres and hundreds of miles of trails, there's something for everybody."
Wilderness parks let people get back to nature in settings that feel miles away, but are close to home. Trails from easy to challenging draw people on foot, on bicycles, riding horses, taking photos and watching for birds and other wildlife. Historic parks offer a peek into Orange County’s past through carefully preserved buildings and programs to educate young and old. And, of course, what is Orange County without beaches? OC Parks manages Dana Point Harbor, portions of Newport Harbor and Sunset Harbour and miles of coastline of surf, sun and sand. None of this would be possible without amazing staff and volunteers. Park rangers, groundskeepers and maintenance staff work tirelessly to keep the County’s parks clean, safe and enjoyable for all. I’d also like to give a special thank you to our OC Parks volunteers. Their hard work helps make our parks and programs so special. In fact, their 81,000 service hours earned the OC Parks Volunteer Program a 2017 Achievement Award from the National Association of Counties (NACo).
Stacy Blackwood, Director
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Mission As a steward of significant natural and cultural resources, Orange County Parks manages and operates a system of regional parks, beaches, harbors, trails and historic sites that are places of recreation and enduring values.
Vision Preserve Orange County's parks in perpetuity for the recreation, education, and inspiration of all visitors.
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14.1 MILLION
285,000
Park Visitors
81,000
Program Participants
60,000
Volunteer Hours
6 MILLION
Archeo-Paleo Fossils & Artifacts
170
Camping Sites
15 05 07 11 04 08
116
Acres of Parks & Open Space
Regional Parks Wilderness Parks Historic Parks Beaches Nature Preserves Nature Centers
Horse Stalls/Corrals
450 Miles of Trails
Inaugural OC Parks Sunset Cinema OC Parks launched its first movie night series, Sunset Cinema, in the summer of 2017. The movie nights consisted of 12 evening events at six different County park facilities. An estimated 8,500 people attended the inaugural movie season, which included Moana, The Princess Bride and The Goonies.
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Babychella OC Parks hosted Babychella in March 2017 at Mason Regional Park. This inaugural event was geared toward families with young children ages 3 to 5. More than 10,000 people attended the one-day event and enjoyed vendor booths, food trucks, live music and other family-focused activities.
2017 OC Parks Summer Concert Series OC Parks continued its annual Summer Concert Series with 10 concerts at five different County regional park facilities. An estimated 18,600 people attended these concerts, an increase of 67% from the previous year. Artists included Big Bad Voodoo Daddy and Andrew McMahon in the Wilderness.
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What's next Mile Square Regional Park Construction has begun on a 10,000 square-foot multi-purpose facility at Mile Square Regional Park with indoor open space for events plus restrooms, a food service area and audio-visual amenities. Construction is expected to continue through mid2018.
Dana Point Harbor The County is working towards a master lease with a development team to plan, design, permit, fund and construct a revitalized Dana Point Harbor. It is anticipated that in FY 2017-18, the Board of Supervisors will finalize the agreement and begin construction in FY 2018-19.
Aliso and Wood Canyons Wilderness Park OC Parks will continue improvements on the recently completed entry of Aliso and Wood Canyons Wilderness Park, with a visitor center, restrooms and park staff offices. Construction is anticipated to be complete in end of spring 2018.
OC Zoo In 2018, OC Parks will begin construction of a new entry plaza at the OC Zoo that will include new restrooms and a ticket booth.
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What we're spending Expenditures
13% $10.6M Other Services & Supplies
$123.8M 23% $28.4M Salaries & Employee Benefits
Uniforms Internal IT Office Equipment, 13% etc.
16% $12.4M Dana Point 16% Harbor Operators
4% 4% $3.2M Utilities
23%
16% $12.8M Harbor Patrol
17% $13.7M Maintenance Landscaping Trees Building Improvements
34% $27M Professional Services
13%
$15.9M Capital Projects & Acquisitions
64%
$79.6M Services & Supplies
2% $2.3M 8% $10.8M Other Revenue 2% Charges for8% Sources Services
28% $37.9M Rents & Concessions
Open Space Restoration & Management Lifeguard Services Parking Operations Watershed & Coastal Resources Real Estate, Accounting & Legal, etc.
Revenues
$133.7M
62% $82.7M Property Taxes
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@OrangeCountyParks
@OCParks
OC Public Libraries From Seal Beach to San Clemente, La Habra to Rancho Santa Margarita, OC Public Libraries (OCPL) has 33 branches that serve over 1.5 million residents in 24 member cities and unincorporated areas of Orange County. Our 95-year history reflects our commitment to empower and enrich our communities and make a difference in people's lives.
"Our 95-year history reflects our commitment to empower and enrich our communities and make a difference in people's lives."
OCPL is the face of the County of Orange; we provide our diverse patrons with materials and resources in eight languages and various online and print formats, including 24/7 remote access to our eBooks, digital magazines and other online resources. All branches provide free Wi-Fi and serve as community hubs to check-out books, DVDs, magazines and CDs to read and study and to connect with neighbors in a welcoming place.
OCPL is a rich community resource. Preschoolers gain pre-literacy skills for reading and school readiness in toddler and preschool story times. School-age children get homework help, spark a love of learning with Science, Technology, Engineering and Mathematics (STEM) programming or explore a wide world of reading. Teens find allies and learn life skills in their libraries. Our patrons volunteer, learn new languages, develop computer skills, find jobs, start businesses and enjoy discussing books, movies and current topics in stimulating and entertaining library programs. In short, OCPL has something for everyone. We welcome you to visit us in person or online at ocpl.org.
Helen Fried, County Librarian
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Mission Empower and Enrich our Communities
Vision Open Doors, Free Access, Community
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81,735
5,792,976
People visited our libraries
Library cards were issued in our 24 member cities and unincorporated areas of Orange County
374,754 44,722 People of all ages participated in reading program
136,916,015 Minutes of Internet & Wireless usage
THAT'S 2,281,934 HOURS!
2,761
Square feet is the new Library of the Canyons which is 2.5 times larger than the library it replaced on Silverado Canyon Road
Square feet of space for reading, studying or relaxing from OCPL's 33 branches
913,485
Reference questions were answered during theÂ
76,240
Hours libraries were open to the public
273,070
Minutes spent learning another language such as Spanish, French and Chinese by our library card holders
Our collection of
1,798,649
Items were checked out
6,864,634
354,443
2,300
People attended author events at our libraries
Times
63,463
Hours of time to their local libraries
That adds up to $1,495,188.20!
5,189
People toured our libraries and over 40,000 people connected with us at outreach events
Babies, preschoolers and school-age children attended story time in English, Farsi, Japanese, Korean and Spanish
12,437
Library programs
25,295 People checked out 316,439 eBooks 297,173 eAudiobooks
5,040
Volunteers donated
People attended
Adults, teens and children attended 499 library book clubs
102,303
Big Read OC Public Libraries participated in the National Endowment for the Arts (NEA) Big Read grant for the selected title, In the Time of the Butterflies by Julia Alvarez. Community-wide programs encouraged reading and participation by diverse audiences. A total of 90 library programs were offered throughout Orange County with 4,655 participating.
Literary Orange A sold-out crowd of 500 readers and over 50 authors gathered for a day-long celebration of books and reading in Newport Beach. Keynote authors included Fannie Flagg, Christina Baker Kline and Marcia Clark.
Virtual Reality Aliso Viejo and Rancho Santa Margarita libraries are now offering patrons the opportunity to experience virtual reality using Oculus Rift devices. Local students will be incorporating this technology to augment their studies.
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Rita Recommends OC Public Libraries' staff offered personalized reading recommendations to people who completed an interest survey. 736 people received five handpicked book titles within a week of submission using this award-winning service.
Lunch at the Library 7,050 lunches were served to children at the Garden Grove Chapman and Garden Grove Main Libraries during a six-week period in the summer, tripling the number served last year.
Genealogy Speaker Series Over 600 people attended 24 presentations and workshops on multicultural topics in genealogical research. As a result, three genealogy clubs were formed. In September, the series culminated with Genealogy Orange, an allday event featuring DNA expert CeCe Moore.
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OC Stories OC Stories celebrated the rich culture diversity of Orange County's past and present by documenting the people, businesses, institutions and events of historical significance to Orange County. There are 82 stories and 3,860 historical images. 21 new videos highlight the Acjachemen (Juaneno) Indian Community in San Juan Capistrano.
3,860 Historical Images
82 Stories
21 videos
Hoopla Streaming Service Hoopla was added in March, 2016. 58,103 items, including 11,639 movies, 2,626 television episodes, 5,973 music albums, 12,793 eBooks, 4,250 comics and 20,822 eAudiobooks were borrowed.
21,000 15,750 10,500 5,250 0 sk oo b oi d s c u i A m e oC sk o o B e sm ub lA s c e is d uM os i pE s e V iv oM T
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Online High School Ten scholarships were awarded to adults over the age of 19 to earn an accredited high school diploma. In May, our first student graduated!
Comic Orange Over 500 people attended the first Comic Orange event which celebrated graphic novels and the art of cartooning. Cartoonist Kevin Fagan of the internationally syndicated comic strip Drabble was the keynote speaker.
Mental Health First Aid Over 70 library staff attended an 8-hour Mental Health First Aid workshop to recognize and assist both staff and library patrons experiencing mental health distress.
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What's next Costa Mesa Donald Dungan Library Construction for the new Costa Mesa Donald Dungan Library broke ground in July with an anticipated opening date of 2019.
California State Grant The California State Library grant, "Maximizing Learning Spaces or How to MacGyver Your Library" will provide the Brea Library with a professional design consultant to develop a plan to make the most of the library's space, along with $5,000 for the purchase of movable furniture to enhance the design.
Aliso Viejo & Garden Grove Main Libraries The Aliso Viejo and Garden Grove Main Libraries transformed a room into a Discovery Center. The new space is used for programs in the arts, crafts and STEM projects. Programming for all ages will expand in the coming year.
86 | OC Public Libraries
Social Media Presence OCPL will expand our social media presence on Facebook, Instagram, Twitter, Snapchat and other platforms. Original digital content will be developed and shared on these platforms to promote and document library events and services.
Staff Mentoring OC Public Libraries will offer a staff mentoring program which will include oneon-one mentoring and career workshops.
World Language Collections World language collections will expand to meet patron demand; materials in Arabic, Chinese, Japanese, Korean, Persian, Russian, Spanish and Vietnamese will be added to libraries. Handouts in other languages will be expanded as translation services are available.
Read OC READ OC, an adult literacy service will expand its focus to include digital, financial and information literacy.
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What's next Library Cards In partnership with the OC Department of Education, OC Public Libraries will launch a Library Card Drive with the goal of getting a library card in the hands of all students.
Lifelong Learning Lifelong learning databases Lynda.com, Universal Class and Learning Express Job and Career Accelerator will be added to OCPL's collection.
NEA Big Read Orange County residents will participate in the NEA Big Read through the shared experience of reading Everything I Never Told You by Celeste Ng.
1000 Books Before Kindergarten 1000 Books Before Kindergarten promotes early literacy skills by helping parents and caregivers give their children the confidence needed to become strong readers. Reading is an early indicator of academic success; read to succeed!
88 | OC Public Libraries
What we're spending Expenditures
$52.9M
6% $3M Structures & Improvements 6%
9% $4.5M Other Financing Uses 9%
0%
$32,465 Other Charges
38% $19.9M Services & Supplies
8% $4.5M Other Financing 8% Sources
48% $25.4M Salaries & Employee Benefits
Revenues
$57.6M
4% $2.4M 4% Other
88% $50.7M Taxes For revenues, the $2.4M includes categories such as "License, Permits & Franchises", "Fines, Forfeitures & Penalties", "Revenue from Use of Money & Property", "Intergovernmental Revenues", "Charges for Services" and "Miscellaneous Revenues".
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OC Community Resources 1770 N. Broadway Santa Ana, CA 92706-2606 occr.ocgov.com