Richard Armstrong, MD
Excellence in Automation OEM Automatic UK markets and sells components for industrial automation, currently representing approximately 50 leading suppliers and acting as their local sales organisation in the UK. Customers come from all sectors of industrial automation and include machine builders, control panel builders, system integrators and selected strategic distributors.
FACTS: OEM Automatic UK • Founded in 1989 • Turnover 2014: Approx £10M • More than 2000 customers • Approx. 50 suppliers
Value added link Supplier
Customer
OEM offers a unique and extensive range of products from leading manufacturers. Together with an efficient logistics process and added value workshop, we can help customers to reduce the number of their suppliers.
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In order to support our sales process we have a local team of product specialists and sales/marketing staff. This means we can offer a high level of service to our customers.
Always close to the customer Our head office and stock is located in Whetstone just south of Leicester so we are in an ideal central location to be as close as possible to our customers. Each of our sales engineers works with a limited range of products and this enables them to become experts in their field. They are available to visit customers at short notice to discuss and advise on technical or commercial issues.
Leicester
Specialised organisation 4 business areas – 1 partner
Panel Electrical components for inside and outside control panels
Machine & Safety Sensors, encoders, connection systems and machine safety components
To become a competent and effective partner to our customers we have divided our product range into specialised business areas. In this way we combine the advantage of being specialised in small areas with the benefits of being part of a large organisation. Being a partner with OEM Automatic means you have access
Pressure & Flow Components that measure and control the pressure, flow and level of liquids and gases
Motors AC and DC motors, geared motors, electronic drives and linear solutions
to our unique broad product range but in a specialised organisation. With our ability to see the whole value chain and total costs we aim to improve your competitive advantage and profitability. Our ambition is to make it easier for you to find the best and most cost-efficient solutions.
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Anthony Wrighton, Business Area Manager
Panel The Panel business area offers a wide range of electrical products for use in and on control panels. We are therefore able to offer our customers a single source for many of their control panel components. • Beacons & sounders • Cable trunking & accessories • Cam switches • Control relays • Counters • Enclosures • Flexible bus bar • Interface modules • Logic controllers • Measuring transducers • Panel meters • Panel thermal management • Power supplies • Pushbuttons • Relays • Signal towers • Solid state relays • Switch disconnectors • Temperature & process controllers • Terminals • Timers
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Gareth Ford, Business Area Manager
Machine & Safety Providing smart solutions to sensing and position control applications is what we pride ourselves on in the Machine & Safety business area. Photosensors, encoders, barcode readers, connection systems and machine safety form the heart of our product offer. • Barcode readers • Connection systems • Encoders • Inductive sensors • Non-contact safety switches • Photoelectric safety barriers • Photosensors • Rubber safe edge • Safety relays • Switches & microswitches • Ultrasonic sensors
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Neil Bailey, Business Area Manager
Pressure & Flow As the name suggests, here we focus on components that measure and control the pressure and flow of liquids and gases. The application areas are wide but include mobile hydraulics, water treatment, chemical industry, cooling systems etc. • • • • • • • • • •
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Connector systems Flow switches, meters & indicators Force measuring products Hand held meters Level switches & sensors Pressure & vacuum gauges Pressure & vacuum switches Pressure & vacuum transducers Solenoid valves Temperature transducers & gauges
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Nik Page, Business Area Manager
Motors From the relatively simple ac and dc motors and geared motors up to sophisticated drive and positioning controls we are able to offer our customers just the right solution for their machine. As well as motors we have one product area focussed on linear actuators and slides. • AC motors & geared motors • DC motors & geared motors • Brushless motors • Linear guides/actuators/motors • Motor drives • Transmission products
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Customer support Our customer support team are there to offer a fast and efficient service to our customers when placing orders, checking delivery times/ order status etc. They are in close contact with our product specialists who can answer technical queries and application specific questions. Product returns are handled in the customer support team and we aim to respond with actions within 3 days.
We are available from 08.30 until 17.00 Phone: 0116 2849900 Email: orders@uk.oem.se Fax: 0116 2841721 Web: www.oem.co.uk
Competent sales and product staff Because of our specialised business areas all of our sales staff are experts in their particular field. This enables them to really understand the products and applications and assist customers on site with selecting the right product. A program of training with our suppliers runs throughout the year so they are always updated with the latest innovations and product knowledge.
Product information At www.oem.co.uk you will find full and detailed product information in our on-line catalogue. From this you have all the technical information and ordering codes and you can download PDF files if you wish. To support the information on the website each business area produces its own printed catalogue which is available on request. Three times per year we publish our customer magazine ‘Inside Automation’ which we mail to more than 15, 000 contacts. This contains new product information, special offers and company news.
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Our product specialists and product managers have the deepest knowledge of the products and are responsible for product range development and day to day contact with our suppliers. They also provide technical support for sales and customer support staff.
Efficient logistics Our warehouse in Whetstone aims to despatch all orders the same day if received before 16.30. Our warehouse personnel are responsible for despatching more than 25,000 orders per year and we are proud of our ability to get products to our customers safely and on time. We currently hold more than 8000 articles in stock so our customers can get standard products delivered the next day.
Motor gearbox assembly
Pressure switch setting All orders received before 16.30 will be despatched same day.
Added value Often we can provide our customers with a little bit extra in addition to our standard off the shelf product. We call this service ‘Added Value’ and below are just a few examples: • Pressure switches pre-set and marked • Connectors and cables fitted to sensors, switches and motors • DIN rail assemblies • ‘Kits’ of parts bagged or boxed and labelled with customers own reference number • Pre-drilled enclosures
DIN rail assembly
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Customised solutions Because of the close cooperation with our suppliers we are able to work with our customers on customised solutions and adapted products. Sometimes the standard product is just not right for the application or higher volumes make it feasible to
work on a more cost effective solution. We have long experience of successful collaborations on these kinds of projects and have shown a couple of recent examples below.
A manufacturer of powered sunroofs and awnings for luxury boats were seeking to update and replace their existing electro mechanical motor drive system. As part of the upgrade an easily adjustable and reliable electronic drive was requested. Ease of installation was also a key requirement.
A major UK manufacturer of farming machinery had a need for a compact but robust DC motor for their seed drilling machines.
We were able to provide a total solution by supplying a bespoke motor control drive card mounted inside a polycarbonate enclosure. The enclosures are supplied with customer specific pre-wired terminal blocks mounted on a din rail, with cable access through IP66 rated cable glands.
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Working closely with the customers’ engineers we offered them not just a motor but a total solution comprising a motor, wiring loom with connectors and mounting plate. We also applied a ‘Y’ shaped heat shrink sleeve to the exposed wires on the back of the motor to prevent dirt and water ingress. Rather than carry out all of this work themselves our customer is now able to take this sub-assembly and fit it directly to their machines.
Shanghai
Turku
Drammen
Parnu
Tranas Riga
Panevezys
Allerød
Leicester Warsaw
Prague Trnava
Budapest
A strategic partnership OEM Automatic UK is a part of the OEM International group whose headquarters are in Tranas, Sweden. The companies within this group are leading suppliers of components and systems for industrial automation in the Nordic region, UK and Eastern Europe. With an office in Shanghai we are also able to support our customers who move their production to China.
FACTS: OEM International • Founded in 1974 • • Listed on Swedish • stock exchange • • 28 companies in • 14 countries
Group turnover 200M Euro More than 600 employees > 20,000 customers > 300 suppliers
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Whiteacres, Whetstone, Leicester LE8 6ZG, UK. Tel: 0116 284 9900 Fax: 0116 284 1721 www.oem.co.uk e-mail: information@uk.oem.se