OEM Automatic Company Presentation

Page 1

Company presentation


Specialists

in components for industrial automation

OEM Automatic is one of Europe’s leading suppliers of components for industrial automation. A wide and deep range of products from leading manufacturers gives customers a unique opportunity to assemble their purchases with a single supplier. At OEM Automatic we take an overall view,

customers to find the optimal technical

supplying our customers with optimum

solution, and at the same time we put the

solutions in terms of product, service and

deal together effectively from a commercial

quality. What is unique about our offer is

perspective. Fast deliveries, clear responses

that we supply high quality products, at the

and information are a matter of course for

same time as providing expertise and fast

us. Purchasing from OEM Automatic should

service. Our product specialists and sales

be simple and enjoyable!

staff have long experience and help Jens Kjellsson, Managing Director

Manufacturers Our manufacturers’ collaboration with OEM gives them a strong, market-leading partner with some 5,000 purchasing customers.

• Knowledge of the local market • Strong local market presence • Marketing of the manufacturers’ products • Feedback about the customers’ requirements for new products • Creates logistics solutions that meet the customers’ requirements

Customers Our customers’ collaboration with OEM gives them access to a unique range from world-leading manufacturers, directly from the source, with a strong local partner.

• Access to a wide and deep product range • Fast & high level of delivery capacity • Opportunity to reduce the number of suppliers • Depth of product- and application knowledge • Lower overall cost for customers


Head office & warehouse Sales office

FACTS Turnover Employees Buying customers

480 million SEK 150 5 300

Manufacturers

Over 100

Customer visits

7 000/year Umeå

Åbo Drammen

Stockholm

Göteborg

Tallinn

Tranås Riga

Allerød

Panevėžys

Malmö

Leicester

Warszawa

Prag

Trnava

Six product areas

Budapest

To become a competent and effective partner we have devided our organisation into specialised product areas. In this way we combine advantages of beeing experts in small areas with advantages of having a large organisation.

Panel

Electrical machine

Sensors

Safety

Pressure & Flow

Image analysis & Vision


“We provide commercial and technical advice to find the optimal solution for the customer�


Leading

manufacturer & specialised organisation For nearly 40 years we have been developing a close collaboration with specialised and leading manufacturers from all over the world. OEM Automatic acts as the manufacturers’ sales organisation in the Swedish market. The manufacturers

The sales staff

Our manufacturers are specialists within

The sales staff have knowledge about the

their field and leaders within their industry.

products in an entire product area, and

By functioning as the manufacturers’ local

their primary task is to work closely with the

organisation with full responsibility for all

customers and provide both commercial and

sales, we can offer a unique range, with over 25,000 items from more than 100 leading manufacturers. Six product areas So that we can utilize the cutting-edge expertise that we have in relation to the product range, we have divided the company into six different product areas, each with its own sales staff and product specialists. The product specialists Our product specialists are the manufacturer’s extended arm into OEM Automatic and work closely with the manufacturer’s organisation. They often have a direct collaboration with the manufacturer’s development department.

technical advice to find the optimum solution for our customers. Customer support Our customer support department is always ready to give customers the best possible service. We answer questions concerning delivery notification, price enquiries or general questions of a technical character.


Panel Panel markets components for control cabinets, power automation and temperature control. We have more than 40 years of experience and a close working relationship with our manufacturers, enabling us to provide a competitive and comprehensive product range. Our components are designed for use in control cabinets, power automation and temperature control; all the components needed for constructing cabinets. We work together with our manufacturers and customers, continuously developing our range to meet the specifications and needs that arise.

Johan Lyckow Johan Lyckow, Product Area Manager

HMIs · Terminal blocks · Relays · Contactors · Measuring transducers · Switches Power supplies · Micro PLCs · Hour counters · Cable trunks · Marking systems EMC filters · Climate control · Temperature control


Electrical machine Electrical machine supplies the engineering industry with expertise and superior quality products. Our range of Electrical machine products comprises cables, energy chains, connectors, signal products, cable protection conduits and housings. We also offer mechanical components and accessories. Our sales staff and product specialists provide you, our customer, with support and help with your particular needs and queries. We will gladly visit your premises to assist you in determining the best solution for your specific application.

Andreas Andersson Andreas Andersson, Product Area Manager

Machine cables · Signal products · Energy chains · Cable protection conduits Connectors · Enclosures · Mechanical components


Sensors Sensors, barcode readers and accessories for machine construction and manufacturing machines. Our Sensors team helps you, the customer, find the sensor solutions that best meet your technology and accessibility needs. We partner with leading manufacturers in the market and have an extensive range of sensor components and accessories. The combination of products and accessories allows us to provide complete solutions and also sub assembly or customized packaging for optimal logistics.

Pierre Bengtsson Pierre Bengtsson, Product Area Manager

Photosensors · Barcode readers · Proximity sensors · Angle sensors · Ultrasonic sensors · Limit switches · I/O boxes & cordsets · Attachment systems for sensors Foot switches · Microswitches · Counters

TAKENAKA SENSOR GROUP


Safety Knowledge, components and systems for machine safety.

Our Safety product area team comprises experts in components and systems for machine safety. The range of products includes interlocking switches, safety relays, locking systems, safety light curtains and safety edges. We work in close partnerships with world-leading manufacturers in the industry, enabling us to provide a competitive and comprehensive product range. We are members of the SIS Swedish Standards Institute TK282 and arrange training courses in standards and the machine directive.

Stefan Thörn Stefan Thörn, Product Area Manager

Interlocking switches · Safety relays · Safety PLCs · Control devices · Terminal strips Safety mats · Cable-pull switches · Safety light curtains · Fence systems · Laser scanners

R


Pressure & Flow Components for measuring, controlling and regulating flows of liquids and gases. Pressure & Flow has a comprehensive range of components for controlling and monitoring liquids and gases, combined with knowledgeable staff that provide a superior level of service. The business area primarily serves machine and appliance manufacturers, but also supplies wholesalers and end users. We represent several of the market's leading manufacturers, with a strong focus on quality and product development.

Magnus Ahlgren Magnus Ahlgren, Product Area Manager

Flow control 路 Pressure monitoring 路 Power 路 Level monitoring Connectors 路 Foot switches

THERMOPLASTIC EXTRUSION SPECIALIST

Mesa Labs


Image Analysis & Vision Components for inspection applications, from optics and cameras to customised computers and software. The Image Analysis & Vision product area supplies a comprehensive range of cameras and accessories for developing all kinds of applications in industrial, medical, surveillance and other areas. We have user friendly, configurable systems for high-performance measurements and quality control. We also supply a complete range of vehicle cameras and backup warning systems intended to increase safety when vehicles, fork-lift trucks and construction machinery are moving.

Torbjörn Fjorde Torbjörn Fjorde, Product Area Manager

Cameras · Software · Industrial PCs · Smart cameras Cameras for fork-lift trucks/vehicles · Accessories

Midwest Optical Systems, Inc.


Always available for the quickest possible service

We are always close by, constantly available 24 hours a day. Through personal visits, trade fairs, catalogues, customer magazines, website and customer support. We are close by

Customer support

Our head office and warehouse is in Tran책s.

Our staff in customer support are highly trained

We have sales offices in five locations in Sweden

in our product range. They provide fast and effec-

and sister subsidiaries in 14 other countries.

tive support by phone and e-mail, as well as take orders and answer questions.

Customer visits Every year our specialist sales staff make around

Complete product information on the web

7,000 customer visits. It is always easy to reach

Our website provides up-to-date information

us, we give prompt feedback, answers to your

about our offers and our range. Here are our

questions and solutions to your problems.

wide product range extensively presented in Swedish with technical specifications and downloadable content.


Catalogues

Online

Each product area has its own catalogue. Our

On www.oemautomatic.se you find all our products

catalogues describe each product with technical

with details as dimensions, cabling instructions,

specifications, drawings and order numbers.

accessories, etc. Place a web order before 4:30 PM and dispatching is done the same day.

Customer magazine

Customer support

19 000 copies of our customer magazine -

We are always available! Our team will answer your

OEM Informerar - are printed per issue and it is published 4 times per year. It contains news about innovations within product development.

questions and find solutions to your problems. Tel: +46 (0)75-242 42 00 E-mail: kundsupport@aut.oem.se


Deliveries fast and on your terms

Our logistics centre is located outside Tranås and effectively supplies Swedish, Norwegian and Danish customers with deliveries. If an order is placed before 16.30 then the goods are dispatched on the same day and in most cases they are with you on the following day.

Strict requirements

Customised solutions

By setting our ambitions at a high level, our

OEM Automatic has an overall view and our

work deliversefficiency and quality that

main aim is to supply our customers with

benefits customers in that the right product is

the absolutely optimum solution. By putting

delivered at the right time in accordance

together two or more components into one unit,

with the customer’s delivery requirements.

we make things simpler and more streamlined for our customers.

OEM Automatic’s target is to achieve 97% delivery precision to our customers, and together

OEM Automatic has a technical department

with our manufacturers we are continuously

where more than 1,000 customer-specific item

engaged in increasing efficiency and our level

numbers are produced each year. Trained and

of service.

involved fitters, in combination with proximity to our warehouse, make our work more effective and contribute to higher quality. Stocked products

25 000 Warehouse space

7 000 m² Daily deliveries

400

Production is certified for quality, cost-effective and each customer-specific unit is documented with clear assembly instructions.


Quality management an important part of business development

We work on a daily basis to make improvements, large as well as small. The aim is to improve the work environment for our staff, to streamline our logistics processes and to refine our offer to customers. Our method

Effectively dealing with complaints

Responsibility is allocated through our daily

Unfortunately complaints are unavoidable.

quality meeting and the work is documented on

However, a complaint can be a source of develop-

the boards that are present and visible out in the

ment and new knowledge. The aim when OEM

operation. Our quality management (OEM Quality

Automatic receives a complaint is to speedily and

Development) enables us to implement continu-

effectively resolve the matter so that the customer

ous improvements that lead to a high level of

obtains relevant compensation but also to

security of supply and also development of our

implement corrective measures to avoid repeti-

customer offers.

tion of the fault. We always deal with a complaint within three

Quality certification

working days and 70 % of complaints

Quality management is an important aspect of

are settled within three working days.

how we run our business and we are certified according to ISO 9001 and ISO 14001.


Head office Dalagatan 4 Box 1011, 573 28 Tranås Tel 075-242 41 00, Fax 075-242 42 10 info@aut.oem.se www.oemautomatic.se

Logistics center Fredriksbergsgatan 2, 573 92 Tranås Tel 075-242 41 00, Fax 075-242 42 10 info@aut.oem.se

Sales office Göteborg August Barks gata 6A, 421 32 Västra Frölunda Tel 075-242 41 00, Fax 075-242 42 09 Stockholm Fagerstagatan 4, 163 53 Spånga Tel 075-242 41 00, Fax 075-242 42 39 Stockholm Finntorpsvägen 5D, 131 36 Nacka Tel 075-242 41 00, Fax 08-718 43 77 Malmö Kantyxegatan 29, 213 76 Malmö Tel 075-242 41 00, Fax 075-242 42 29

© 2016 - OEM Automatic AB

Umeå Industrivägen 12, 901 30 Umeå Tel 075-242 41 00, Fax 075-242 41 99


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