P R A C T I C A L G U I D E
AIRPORTS: ANTICIPATING AND MANAGING SAFETY AND SECURITY FOR THE PROTECTION OF PEOPLE



T h e a i r p o r t i n d u s t r y i s u n d e r g o i n g s i g n i f i c a n t
c h a n g e s I n d u s t r y p l a y e r s a r e f a c i n g u p t o
t h e c h a l l e n g e s o f e c o l o g y a n d s u s t a i n a b l e
d e v e l o p m e n t , c o m b i n e d w i t h t h e n e e d t o
i m p r o v e s a f e t y a n d s e c u r i t y b y m a n a g i n g
h u m a n , t e c h n i c a l a n d d i g i t a l r i s k s
Y o u r c h a l l e n g e s , i n t h e s h o r t - a n d m e d i u m -
t e r m , r e l a t e t o s u s t a i n a b i l i t y a n d
p e r f o r m a n c e a n d i n c l u d e e n s u r i n g :
t h e q u a l i t y o f s e r v i c e i n c l u d i n g t h e
s a f e t y a n d s e c u r i t y o f s t a f f a n d
p a s s e n g e r s ,
t h e p r e v e n t i o n o f c y b e r r i s k s , s u c h a s
c y b e r a t t a c k s a n d o t h e r m a l i c i o u s a c t s ,
t h e m o d e r n i s a t i o n o f e q u i p m e n t i n
c o m p l i a n c e w i t h r e g u l a t o r y
r e q u i r e m e n t s
t h e e c o l o g i c a l t r a n s i t i o n b y r e d u c i n g t h e
i m p a c t o f y o u r a c t i v i t i e s o n t h e
e n v i r o n m e n t ,
t h e e n e r g y s o b r i e t y b y c o n s u m i n g a n d
p r o d u c i n g e n e r g y d i f f e r e n t l y
T h e A p a v e G r o u p a n d i t s s p e c i a l i s e d
s u b s i d i a r i e s , o f f e r c u t t i n g - e d g e e x p e r t i s e ,
m a k i n g t h e m o n e o f t h e l a r g e s t t e a m s o f
s a f e t y a n d s e c u r i t y e x p e r t s T h e y a r e
m o b i l i s e d a t y o u r s i d e t o h e l p y o u m e e t y o u r
c h a l l e n g e s i n c o m p l e t e s a f e t y W e d e v e l o p
t a i l o r - m a d e r e s p o n s e s f o r y o u r e n t i r e
b u s i n e s s e c o s y s t e m , i n l i n e w i t h r e g u l a t o r y
r e q u i r e m e n t s
B y p u b l i s h i n g t h i s p r a c t i c a l g u i d e f o c u s e d
o n y o u r i n d u s t r y a n d i t s c h a l l e n g e s , w e
a i m t o s u p p o r t i n d u s t r y p l a y e r s - a g e n t s ,
o p e r a t o r s a n d a s s i s t a n c e c o m p a n i e s -
w i t h a p r a g m a t i c , e x p e r t a p p r o a c h t o r i s k
m a n a g e m e n t
Y o u c a n n o w d o w n l o a d t h i s g u i d e o n o u r
w e b s i t e a f r i c a . a p a v e . c o m
AIRPORTS: ANTICIPATING AND MANAGING SAFETY AND SECURITY FOR THE PROTECTION OF PEOPLE
M A N A G I N G H U M A N R I S K S
I m p l e m e n t i n g a p o l i c y a n d a c t i o n s i n f a v o u r o f s t a f f a n d p a s s e n g e r h e a l t h a n d s a f e t y
D e v e l o p i n g a h e a l t h a n d s a f e t y c u l t u r e a n d r i s k p r e v e n t i o n m a n a g e m e n t a p p r o a c h 1
I m p l e m e n t i n g a Q u a l i t y o f W o r k i n g L i f e a p p r o a c h 2
P r o m o t i n g a h e a l t h y w o r k i n g e n v i r o n m e n t f o r y o u r s t a f f a n d p a s s e n g e r s 3
T r a i n i n g t o m a i n t a i n o p e r a t i n g p e r f o r m a n c e 4
E n s u r i n g p e r s o n n e l s a f e t y i n a n a i r p o r t e n v i r o n m e n t 5
S e c u r i n g a i r p o r t s e r v i c e s 2
T H E S A F E T Y A N D S E C U R I T Y G U A R A N T E E
O p t i m i s i n g p a s s e n g e r s e c u r i t y 1
A n t i c i p a t i n g d i g i t a l r i s k s a n d d e t e c t i n g t h r e a t s 2
M a n a g i n g t r a f f i c o n a i r p o r t a p r o n s ( r a m p s ) 3
P r o t e c t i n g l o g i s t i c s o p e r a t i o n s 4
T r a n s p o r t i n g d a n g e r o u s g o o d s ( T D G ) 5
P R E V E N T I N G T E C H N I C A L R I S K S 3 8
E n s u r i n g c o m p l i a n c e o f i n f r a s t r u c t u r e s a n d e q u i p m e n t t h r o u g h o u t t h e i r l i f e c y c l e
D e s i g n i n g u s i n g a i r p o r t e n g i n e e r i n g 1
C a r r y i n g o u t c o n f o r m i t y c h e c k s o n y o u r e q u i p m e n t d u r i n g t h e c o m m i s s i o n i n g p h a s e 2
C a r r y i n g o u t p e r i o d i c i n s p e c t i o n s o f y o u r f a c i l i t i e s d u r i n g t h e o p e r a t i n g p h a s e 3
E x t e n d i n g t h e l i f e s p a n o f y o u r a s s e t s d u r i n g t h e a i r p o r t m a i n t e n a n c e p h a s e 4
M o n i t o r i n g t h e s o l i d i t y o f y o u r i n f r a s t r u c t u r e s t h r o u g h o u t t h e i r l i f e s p a n 5
I N N O V A T I N G T O M A N A G E E C O L O G I C A L R I S K S
A I R P O R T S 10 4
U n d e r s t a n d i n g t h e d e c a r b o n i s e d a n d s u s t a i n
p r o t e c t t h e e n v i r o n m e n t
M a n a g i n g y o u r e n v i r o n m e n t a l i m p a c t 1
R e d u c i n g
n s i t i o n 2
W o r k i n g t o w a r d s e n e r g y s o b r i e t y 3
D e v e l o p i n g c l e a n a l t e r n a t i v e s 4
M a k i n g a s u s t a i n a b l e c o m m i t m e n t 5
IMPLEMENTING A POLICY AND ACTIONS IN FAVOUR OF STAFF AND PASSENGER HEALTH AND SAFETY
E v e r y e m p l o y e r h a s a n o b l i g a t i o n t o e n s u r e t h e s a f e t y , a n d p r o t e c t t
1. DEVELOPING A HEALTH AND SAFETY CULTURE AND RISK PREVENTION MANAGEMENT APPROACH
O c c u p a t i o n a l r i s k a s s e s s m e n t i s m a n d a t o r y i n m a n y c o u n t r i e s I n
F r a n c e , t h e D U E R P ( D o c u m e n t U n i q u e d ' E v a l u a t i o n d e s R i s q u e s
P r o f e s s i o n n e l s - S i n g l e O c c u p a t i o n l a R i s k A s s e s s m e n t
D o c u m e n t ) , i s c o m p u l s o r y f o r a l l e s t a b l i s h m e n t s f r o m t h e m o m e n t
t h e i r 1 s t e m p l o y e e i s r e c r u i t e d b r i n g s t o g e t h e r a l l t h e r i s k s
i d e n t i f i e d w i t h i n y o u r o r g a n i s a t i o n , a s w e l l a s t h e a s s o c i a t e d
p r e v e n t i v e a c t i o n s t o m a n a g e t h e m I t i s t h e f i r s t s t e p i n y o u r
o c c u p a t i o n a l h e a l t h a n d s a f e t y a p p r o a c h , a n d r e f l e c t s y o u r r i s k
p r e v e n t i o n p o l i c y
I S O 4 5 0 0 1 i s a n i n t e r n a t i o n a l s t a n d a r d f o r i m p l e m e n t i n g a n
O c c u p a t i o n a l H e a l t h a n d S a f e t y M a n a g e m e n t S y s t e m
Implement a QWL approach
Prevent psychosocial risks
Diagnose psychosocial risks within your organisation
Evaluate difficult working conditions: consulting in ergonomics
Train prevention professionals in your QWL approach
3. FAVORISER UN ENVIRONNEMENT SAIN POUR LES PERSONNELS ET LES PASSAGERS
S t a f f , p a s s e n g e r s a n d l o c a l r e s i d e n t s a r e e x p o s e d t o s p e c i f i c t y p e s o f r i s k s E m p l o y e r s m u s t c a r r y o u t a n a s s e s s m e n t o f t h e s e r i s k s
u s i n g e x p o s u r e
Increase and sustain workplace health and safety culture and behaviours
Use and update your Occupational Risk Assessment document every year
Facilitate reporting of risk situations with the application Alert Santé Sécurité
Diagnose your health and safety organisation with the digital solution Check Santé Sécurité
Make a commitment to risk prevention with the ISO 45001 standar
2 IMPLEMENTING A QUALITY OF WORKING LIFE APPROACH
Measure your employees noise exposure on site
Evaluate chemical risks once a year by an accredited organisation
Evaluate radon exposure risks in buildings
Check ventilation and sanitation systems once or twice a year, depending on the type of system present
IMPLEMENTING A POLICY AND ACTIONS IN FAVOUR OF STAFF AND PASSENGER HEALTH AND SAFETY
ACTIONS
Train to become a ground handling agent
Master the AMAEDEUS software
Help people with reduced mobility
Welcome and manage passenger flows
Learning to become a runway agent by preparing handling operations
Become a traffic officer coordinating ground operations
5. ENSURING PERSONNEL SAFETY IN AN AIRPORT ENVIRONMENT
5. ASSURER LA SÉCURITE DU PERSONNEL DANS UN ENVIRONNEMENT AÉROPORTUAIRE
I n t h e a i r p o r t i n d u s t r y ' s o n g o i n g s e a r c h f o r q u a l i t y o f s e r v i c e ,
s a f e t y i s a m a j o r i s s u e D u e t o t h e h i g h d e g r e e o f i n t e r a c t i o n
b e t w e e n o p e r a t i o n s , i t i s e s s e n t i a l t o b e f a m i l i a r w i t h t h e r u l e s
g o v e r n i n g t h e s a f e m o v e m e n t o f a u t o n o m o u s p e r s o n s T h e s e
r u l e s m u s t b e s h a r e d b y e v e r y a g e n t w i t h i n t h e a i r p o r t ( g a t e s ,
a c c e s s e s , r e s e r v e d a r e a s )
O u r s u b s i d i a r y C A M A S p r o v i d e s i n i t i a l a n d r e f r e s h e r t r a i n i n g
c o u r s e s i n t h e s e p r o f e s s i o n s a n d a l s o i s s u e s t r a i n i n g c e r t i f i c a t e s
i n l i n e w i t h I A T A s t a n d a r d s
Train industry players in airport regulations
Prevent risks related to simultaneous operations with health and safety coordination assignments
T h e a i r p o r t i n d u s t r y c
r i
t h e i m p l a c a b i l i t y o f s a f e t y s t a n d a r d s , t h e q u e s t f o r h i g h p e r f o r m a n c e , t h e e f f i c i
s y s t e m s , t h e d e v e l o p m e n t o f s u s t a i n a b
e m o d e s o f t r a n s p o r t a t i o n , i n c r e a s i n g c o n t a c t s , e t c S a f e t y
a n d s e c u r i t y a r e t h e w a t c h w o r d s i n t h i s i n d u s t r y , w h e r e e v e r y l i n k i n t h e c h a i n h a s a r e s p o n s i b i l i t y
t o f u l f i l .
T h i s i n d u s t r y h a s s e e n a n i n t e n s i f i c a t i o n o f c o n t r o l s d u e t o i t s
h i g h r i s k o f a t t a c k A l l a i r p o r t s t a f f c o n t r i b u t e t o c o m p l i a n c e w i t h
s e c u r i t y r u l e s , t h r o u g h c o m p u l s o r y t r a i n i n g v a l i d a t e d b y t h e
F r a n c e ' s D i r e c t o r a t e G e n e r a l f o r C i v i l A v i a t i o n (
d e l ' a v i a t i o n c i v i l e D G A C )
O u r s u b s i d i a r y C A M A S t r a i
Optimise your cyber security by implementing the ISO 27001 standard
Incorporate the new regulations on information security
Train managers in cyber security and data protection
Assign a data protection officer (DPO) to comply with the GDPR
Obtain an ISO 27001 Information Security Management System certification
Train to prevent malicious acts
3. MANAGING TRAFFIC ON AIRPORT APRONS (RAMPS)
A l a r g e n u m b e r o f s p e c i f i c m a c h i n e s a n d e q u i p m e n t c i r c u l a t e i n
a i r p o r t a r e a s ( a i r c r a f t c o n s t r u c t i o n e q u i p m e n t p a s s e n g e r b o a r d i n g
b r i d g e s p u s h b a c k s c a t e r i n g d e - i c e r s c o n v e y o r b e l t s b u s e s e t c )
T h e y m u s t b e a b l e t o c i r c u l a t e s m o o t h l y , i n w e l l - m a r k e d a r e a s
a n d i n c o m p l i a n c e w i t h r e g u l a t o r y s a f e t y r e q u i r e m e n t s .
M o n i t o r i n g y o u r s u b c o n t r a c t o r s p r e v e n t s r i s k s / a c c i d e n t s a n d
g u a r a n t e e s t h e s a f e t y o f y o u r o p e r a t i o n s
Be familiar with the security rules related to the position occupied: 11 2 6 2 11 2 3 8 11 2 3 9 according to European regulations
Obtain a certification as an airport security officer T2, T7, T10
Update the Airport Security Officer T1 to T10 typologies
Join a profiling training course
Undergo imaging training to inspect and screen people and baggage
Get certified as a prevention and security officer
Maintain and update the skills of prevention and safety officers
2. ANTICIPATING DIGITAL RISKS AND
C y b e r a t t a c k s a r e m u l t i p l y i n g a n d d i v e r s i f y i n g , w i t h i n c r e a s i n g l y
s o p h i s t i c a t e d a n d p e r s o n a l i s e d a t t a c k s a g a i n s t t h e t a r g e t
o r g a n i s a t i o n T h e i n n o v a t i o n s i m p l e m e n t e d t o r e s p o n d t o
e v o l v i n g n e e d s a r e l e a d i n g t o a n i n c r e a s e i n t h e a s s o c i a t e d
d i g i t a l r i s k s A s a r e s u l t i t i s b e c o m i n g n e c e s s a r y t o s e c u r e a l l
p r o c e s s e s a l o n g t h e e n t i r e v a l u e c h a i n , i n c l u d i n g t h e u s e r
e x p e r i e n c e
I m p l e m e n t i n g p r o c e d u r e s t o o b t a i n t h e I S O 2 7 0 0 1 s e c u r i t y
m a n a g e m e n t s y s t e m s t a n d a r d h e l p s t o p r e s e r v e d a t a i n t e g r i t y
b y c a r r y i n g o u t i n t r u s i o n s i m u l a t i o n s o f y o u r I T s y s t e m s
Prevent risks related to simultaneous operations on airport aprons
Obtain a certificate of aptitude in safe driving (CACES in France) and ensure safe driving of mobile equipment (loaders conveyor belts pushers etc )
Obtain a certificate of aptitude in safe driving (CACES in France) for freight areas
Prevent the movement of autonomous people on the tarmac
Coordinate ground operations
Understand the human factor and its importance in operations
ACTIONS
Qualify as a warehouse forklift operator
Train to become a warehouse agent / baggage handler
Become an airport loading agent
Manage warehouse inventory
Manage logistics operations
5. TRANSPORTING DANGEROUS GOODS (TDG)
T r a n s p o r t o f D a n g e r o u s G o o d s ( T D G ) r e g u l a t i o n s a i m t o p r e v e n t
r i s k s t o p e o p l e , g o o d s a n d t h e e n v i r o n m e n t T h e s e c o m p l e x
r e g u l a t i o n s a p p l y t o a l l c o m p a n i e s w h o s e a c t i v i t i e s i n v o l v e f i l l i n g ,
p a c k a g i n g , l o a d i n g , t r a n s p o r t i n g , s h i p p i n g o r u n l o a d i n g d a n g e r o u s g o o d s
O u r s u b s i d i a r i e s C A M A S a n d B V T s u p p o r t y o u m e e t y o u r c h a l l e n g e s
r e l a t e d t o :
e n s u r i n g t h e s a f e l o a d i n g , t r a n s p o r t , a n d u n l o a d i n g o f d a n g e r o u s g o o d s
c o m p l y i n g w i t h I A T A r e g u l a t i o n s
s e c u r e d b y :
a p p l y i n g s a f e t y i n s t r u c t i o n s w h e n d r i v i n g v e h i c l e s ,
e n s u r i n g s a f e t y d u r i n g t h e t r a n s f e r o f g o o d s ,
r e s p e c t i n g d e a d l i n e s
Comply with the rules governing transport, shipping, loading and unloading of dangerous goods
Outsource the TDG safety adviser service to comply with current regulations
Identify dangerous goods covered by TDG regulations
Obtain the IATA TDG by air, packaging approval certification with our subsidiary BVT
Comply with International Civil Aviation Organisation (ICAO) TDG standards
ENSURING COMPLIANCE OF INFRASTRUCTURES AND EQUIPMENT THROUGHOUT THEIR LIFECYCLE
Manage your projects with Pilot Immo (Building Information Modeling)
Carry out a public safety and security study
Carry out technical property diagnostics before building work (asbestos, lead)
Obtain the necessary certificates during the building permit phase (seismic and acoustic)
Contribute to the prevention of technical risks through technical building control assignments
Draw up management documents for hazardous areas
s t a n c e w i t h d e s i g n , t e c h n i c a l
d o c u m e n t a t i o n v e r i f i c a t i o n , i m p a c t s t u d i e s , s i t e s a f e t y
m a n a g e m e n t a n d c o m p l i a n c e v a l i d a t i o n .
Carry out compliance checks
Carry out on-site measurements
Qualify your suppliers
Define equipment qualification programmes: environment, strategy and testing
Carry out vibration, thermal, climatic and electromagnetic tests with our subsidiary Sopemea
Implement a maintenance programme (development, planning, control and optimisation - lean management)
3. CARRYING OUT PERIODIC INSPECTIONS OF YOUR FACILITIES DURING THE OPERATING PHASE
D u r i n g t h e o p e r a t i n g p h a s e y o u r p r i o r i t y i s t o e n s u r e t h e s a f e t y o f
p e o p l e a n d t h e c o n t i n u i t y o f y o u r a c t i v i t i e s b y s e c u r i n g e q u i p m e n t a n d i n f r a s t r u c t u r e C o m p u l s o r y c o m p l i a n c e c h e c k s a r e c a r r i e d o u t p e r i o d i c a l l y , a n d f o c u s m a i n l y o n :
m a n a g i n g e l e c t r i c a l r i s k s t o e n s u r e t h e o p e r a t i o n o f l i f t s ,
c o n v e y o r s a n d b o a r d i n g b r i d g e s ,
m a n a g i n g t h e r i s k o f f i r e t o a v
Draw up the notification file for modifications to facilities (hangars, destination premises, etc )
Undertake a reliability analysis and a preliminary risk analysis
2 CARRYING OUT CONFORMITY CHECKS ON YOUR EQUIPMENT DURING THE COMMISSIONING PHASE
Q u a l i f y i n g e q u i p m e n t g u a r a n t e e s i t s c o n f o r m i t y a n d p e r f o r m a n c e
a n d t h u s v a l i d a t e s i t s c o m m i s s i o n i n g S o p e m e a , a n A p a v e G r o u p
s u b s i d i a r y s p e c i a l i s i n g i n q u a l i f i c a
i g h - t e c h i n d u s t r i e s
Q u a l i f y i n g y o u r p r o d u c t s h e l p s y o u o b t a i n t h e n e c e s s a r y
c e r t i f i c a t i o n s a n d i m p r o v e y o u r b r a n d i m a g e
Carry out periodic and regulatory inspections of your electrical installations, fire safety systems and emergency systems, lifts, automatic doors and gates heating and air conditioning disabled access etc
Understand electrical risks and preventive measures
Have your employees undergo training for electrical authorisation
Update your employees' electrical authorisation training every 3 years
Carry out regulatory inspections on lifting equipment
Carry out periodic inspections of your pressure equipment (according to the current applicable frequency)
Carry out computer simulation tests and heat flow modelling following an aircraft or hangar fire
Simplify and manage your compliance with PILOT Exploitation
Train as a heating, ventilation and air conditioning technician
ENSURING COMPLIANCE OF INFRASTRUCTURES AND EQUIPMENT THROUGHOUT THEIR LIFECYCLE
4. EXTENDING THE LIFESPAN OF YOUR ASSETS DURING THE AIRPORT MAINTENANCE PHASE
ACTIONS TO BE TAKEN
Start a process to improve the reliability, safety and availability of your facilities
Secure maintenance operations
Analyse maintenance histories and plans
Extend the service life of telescopic boarding bridges
Carry out audits or provide technical support
Train to become a maintenance agent
Become a qualified boiler room service technician
Follow regulatory developments with Pilot Veille
Anticipate and meet regulatory deadlines for mandatory technical diagnostics with Check Immo
5. MONITORING THE SOLIDITY OF YOUR INFRASTRUCTURES THROUGHOUT THEIR LIFESPAN
ACTIONS TO BE TAKEN
Identify and map your infrastructure assets
Instrument and monitor your structures in real time with our solution Ap’Structure
Monitor your infrastructures: annual visits, simplified visits
UNDERSTANDING THE DECARBONISED AND SUSTAINABLE DEVELOPMENT OF AIRPORT ACTIVITIES TO PROTECT THE ENVIRONMENT
Assess your greenhouse gas emissions
Start an ACT (Assessing Low Carbon Transition) process ACTIONS TO BE TAKEN
Manage air emissions (water sampling and analysis, air emission measurements)
Carry out climatic tests with our subsidiary Sopemea
WORKING TOWARDS ENERGY SOBRIETY
Set up an environmental management system ISO 14001
Obtain ISO 14001 certification to prove your commitment
Conduct annual surveillance audits
Show your commitment by renewing the certification of your environmental management system in accordance with the international standard ISO 14001
2. REDUCING YOUR GREENHOUSE GAS EMISSIONS AND IMPROVING YOUR LOW-CARBON TRANSITION
P o l l u t i o n l i n k e d t o t h e i n d u s t r y ' s a c t i v i t i e s i s r e s p o n s i b l e f o r s o m e
o f t h e g r e e n h o u s e g a s e s p r e s e n t i n t h e e a r t h ' s a t m o s p h e r e ( C O 2
e m
ACTIONS
Carry out periodic inspections of your boilers according to rated output
Check the energy efficiency of your energy-consuming installations, which are not affected by regulatory inspections
Implement an ISO 50001 energy management system
Adopt actions to safely achieve energy sobriety
Draw up a thermal plan for buildings
Improve the energy performance of your facilities to reduce your energy costs and environmental impact
K S
UNDERSTANDING THE DECARBONISED AND SUSTAINABLE DEVELOPMENT OF AIRPORT ACTIVITIES TO PROTECT THE ENVIRONMENT
Manage the risks associated with the use and development of hydrogen as a safer, more sustainable energy source
Develop the use of biofuels to reduce consumption
Secure the development of your photovoltaic installations and reduce your carbon footprint
Accelerate the development of new forms of mobility with electric vehicles
Limit your carbon footprint through technical and technological innovations (materials)
Design and maintain new energy installations
Inspect hydrogen installations at airports
4 DEVELOPING CLEAN ALTERNATIVES
T h e a e r o n a u t i c s i n d u s t r y h a s l o n g b e e n i n n o v a t i n g t o r e d u c e i t s
e n v i r o n m e n t a l i m p a c t : :
t h e u s e o f g r e e n f u e l s ( h y d r o g e n b i o f u e l g r e e n ) t o r e d u c e f u e l
e m i s s i o n s , i n n o v a t i o n s u s i n g i n n o v a t i v e , r e s i s t a n t m a t e r i a l s , ,
u s e o f s o l a r e n e r g y a n d p h o t o v o l t a i c p a n e l s i n p a r t i c u l a r
( b o a r d i n g b r i d g e s , r o o f s ) ,
t h