2012-2013 Café Conversations Café Conversations is a series of staff development seminars designed to inform the employees from the various departments within the Oglesby Union of the numerous policies, programs, and facilities on the Florida State University campus. The ACUI Core Competencies, staff feedback, and interests guide the selection of Café Conversation topics. Café Conversations are held approximately once a month and provide an opportunity for staff to relax and enjoy lunch while having meaningful conversations with each other. Through the knowledge obtained from these monthly seminars, the employees of the Oglesby Union are able to better serve the 41,710 students currently enrolled at Florida State University and feel connected to the local community. Café Conversations highlight programs and services within the university community while also giving staff time to have meaningful discussions about their work outside of their office. The monthly program gives staff the tools they need to better serve students by educating them on resources available both on and off campus. Below is the summary schedule for Café Conversations held during the 2012-2013 academic year: DATE 9/17/2012
10/10/2012
ACUI COMPETENCIES
PRESENTATIONS
SPEAKERS & ORGANIZATIONS
CATERER
Facilities Management
"Tour of the New Health and Wellness Center"
Dr. Amy Magnuson Ms. Megan Thompson University Health Services
Firehouse Subs Food & Drinks: $277.60
Fiscal Management
"Fiscal Management: How to Effectively Manage Your Budget"
Ms. Maria Simpler Oglesby Union Accounting
Jason's Deli Food & Drinks: $204.64 Denny's Food & Drinks: $240.00
11/16/2012
Intercultural Proficiency
"The History of the FSU Chief Osceola Program"
Mr. Allen Durham & Mr. Drake Anderson Chief Osceola Program
11/28/2012
Leadership
"United Way: Closing the Campaign"
Mr. Brandon Bowden Oglesby Union Administration
Lucy & Leo's Cupackery Food: $90.00 Starbucks Drinks: $29.88
"HR Embracing Diversity: Cultivating Respect & Inclusion"
Ms. Susanah Miller & Ms. Sandi Smith Anderson Office of Human Resources
Walmart Food: $40.27 Starbucks Drinks: $00.00 (Comped)
"HR Embracing Diversity: Cultivating Respect & Inclusion"
Ms. Susanah Miller & Ms. Sandi Smith Anderson Office of Human Resources
Firehouse Subs Food & Drinks: $69.40
1/16/2013
1/16/2013
Human Resource Development
Human Resource Development
COST
$277.60
$204.64 $240.00
$119.88
$40.27
$69.40
1/22/2013
Planning
"Sustainability Efforts in the Union"
Ms. Caitlin Dejong Sustainable Campus
Tropical Smoothie Cafe Food: $231.66 Publix Drinks: $9.16
2/6/2013
Facilities Management
"Health and Wellness Center Services"
Dr. Asha Brewer Ms. Sydney King University Health Services
Jason's Deli Food & Drinks: $264.50
Management
"Managing the Customer Experience"
Mr. Matt Watson Oglesby Union Guest Services
Firehouse Subs Food & Drinks: $176.00
Film Committee Students Askew Student Life Cinema
Schlotzsky's Food: $291.06 Publix Drinks: $14.64
$306.00
TOTAL:
$1,939.11
3/6/2013
4/9/2013
Student Learning
"What We Learned at South by Southwest"
$240.82 $264.50 $176.00
2012-2013 Café Conversations At the conclusion of each Café Conversation, we distribute a short satisfaction survey to those in attendance. For the Café Conversations held in Fall 2012 and Spring 2013, we’ve had a response rate of 75% of those in attendance completing the survey. The survey asks participants to rate the speaker, the importance of the topic, and how it relates to their job responsibilities. Additionally, the survey asks participants to rate how the session improved their ACUI Core Competency which served as the learning outcomes for each session.
Please indicate the degree to which you agree with the following statements. 120 100 80 60 40
Strongly Agree
20
Agree
0
Disagree Strongly Disagree
ACUI Competency Skill Gains 3%
Strongly Agree Agree
43% 54%
Disagree Strongly Disagree
2012-2013 Café Conversations During the May Café Conversation, we asked the staff to rank the ACUI competencies; the Café Conversations this year were based on their top eight preferences. For the 2013-2014 academic year, we will focus the Café Conversations on the eight ACUI Competencies our staff selected: • Intercultural Proficiency • Planning • Leadership • Student Learning • Management • Technology • Marketing This year, we had an average of 27 staff members attend each Café Conversation session. The majority of the staff stated that the presentations have met their expectations in regards to enhancing their knowledge of the specific areas presented. Our staff members are very engaged and like to have ample time to ask questions and participate in the presentations and with the speakers. The Café Conversations are an enjoyable time for staff to connect with each other in a relaxed yet informative setting.
2012-2013 Attendance 70 60 50 40 30 20 10 0
59
25 20
2625
29 2018
23 17
2623
1614
22 16
Marketing Information:
How did you hear about Café Conversation? 5% 3% 6%
Evite Flyer Supervisor 86%
Other
Attendance Surveyed