4 minute read
Keeping It Local
OEC Fiber is working hard for the community, in the community
There’s nothing quite like being able to walk into your favorite shop and have the person behind the counter know exactly what you want. Without uttering a word, they ring up “the usual” with a smile. That’s what being local is all about. It’s about knowing your customers and anticipating their needs.
OEC Fiber is proud to be a local company that feeds back into the communities we serve. Taking part in community events like the Newcastle Chamber Trunk or Treat is part of that. Getting to know people means spending time with them outside of the office.
Time spent interacting with the community allows us to learn more about how our service is performing and what areas we may need to work to be better.
As more and more people move from the city to more rural areas, the demand for fiber has only grown.
“[People] like the one-acre lots,” Walter Kula of Choctaw said. “They like this kind of thing where you’re not really close to each other. When people are buying $300,000 homes, they want the stuff that goes with that. One of the pieces that was missing was high-speed internet.”
OEC Fiber has been committed to improving our subscribers’ quality of life from its inception. That’s why we were proud to partner with Habitat for Humanity to provide one year of service to a family receiving their new home, bringing us one step closer to ensuring everyone in our territory has access to quality, high-speed fiber services.
It’s not just individuals OEC Fiber wants to help. It’s local businesses that are the beating heart of the community. As members of the Chamber of Commerce for several of the communities in our service area, we spend time actively engaging with local businesses to ensure our services provide what they need.
“At OEC Fiber, our goal is to build strong relationships with our business subscribers,” said Michelle Hohlier, Manager of Sales and Business Development for OEC Fiber.
This partnership approach makes OEC Fiber different. Where other providers care about the bottom line, our focus is on ensuring everyone has the service they need when they need it.
“The biggest difference with working with our past internet providers and OEC Fiber is definitely the local aspect,” said Kevin Davenport, Director of Facilities for HeyDay. “They care about us. It’s a great experience.”
Providing internet and TV services are obvious solutions when looking at fiber. They are services needed in every home, but they are not the only needs. Because we know our area, we were able to anticipate another need. Phone service.
Communication is key for any business, and phone service is a vital part of that. Missed calls and dropped connections make it hard to address concerns and answer questions in a timely manner.
WildCare in Noble relies on phone service to provide potentially life-saving information to the public. Imagine how hard it would be to get that information out when the only phone service you have is rendered inoperable by weather.
“Every time it rained, we had no phone service,” said Inger Giuffrida, WildCare’s Executive Director.
They are in an area where cell service is not an option. People call them from all over the state for help with ill and injured wildlife. Without that service, those calls could go unanswered.
“Having that quality of service out here in the middle of nowhere is incredible,” said Kristy Wicker, WildCare Education and Outreach Coordinator.
OEC Fiber’s commitment to improving our subscribers’ quality of life is what sets us apart. By being active participants in the community, we get to know our subscribers on a personal level so that we can better address their concerns and anticipate future needs.
Whether it be cutting-edge technology or innovative new programs, we are ready to go wherever the need for a better connection takes us. That’s what we mean when we say we’ve got you covered.
For more information on all of our fiber services or to check your availability, visit us online at www.OECFiber.com today.
