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2 minute read
From the Top with CEO Patrick Grace
If you’ve driven down 24th Avenue in Norman the last few weeks, you likely noticed our headquarters is in the process of a muchneeded renovation. The growth we have experienced with the addition and success of OEC Fiber rendered this a necessary step in continuing our service to you.
As recently as six years ago, our 130 employees worked comfortably among three buildings that offered plenty of space for equipment and tools needed to serve you well. With the launch of OEC Fiber and the continued growth of our electric membership, we now employ over 200 hard-working people. Rather than build new facilities in an unfamiliar location, we decided it was most fiscally responsible to renovate the property we have called home since the 1960s.
If you prefer in-person interaction, not to worry. Our friendly member service associates have temporarily relocated right around the corner at 2520 Hemphill Drive, and they are ready to serve you with the same exceptional service you have come to expect. Our office hours remain the same: Monday through Friday, 8 a.m. to 5 p.m., and a 24-hour payment kiosk is available there for your convenience. For those who drop off payments after hours, we also relocated our drop box there.
Unfortunately, the construction has meant our popular electric vehicle chargers are temporarily out of service until renovations are complete in an estimated 18 months. Then, members will be able to enjoy expanded drive-thru lanes and a more welcoming space to conduct business. If you prefer to avoid construction, we invite you to take advantage of our many digital payment and account management options via your MyOEC mobile app. Simply search MyOEC in your smartphone’s App Store and sign up for an account if you don’t already have one.
Although we might be displaced for a season, we are still committed to serving you to the best of our abilities. Feel free to give us a call or reach out if you have any concerns. As always, we appreciate your support and patience as we work to improve our facilities.