Family support services

Accredited Supports to the Community

4322 - 50 avenue

403-556-4110

Sharmon Roemmele main@asc-mva.ab.ca www.asc-mva.ab.ca

Office Hours:

monday-thursday.........9 am - 4 pm The Healthy Families Program provides home visitors who will visit with families in their homes to assist them with parenting strategies to help families manage their needs and issues that impact their ability to be the parent they want to be. This program is free and voluntary.

Alberta Community and Social Services

4500-50 street olds, ab

403-507-8067

Allan Kim, AB Supports Coordinator http://communitysocialservices. alberta.ca

Office Hours:

monday - Friday.......8:15 am - noon 1 - 4:30 pm Contact us to find and apply for benefits and services for: children & youth, seniors, income support, family violence and more.

Alberta Family Mediation Society

#1650, 246 steward Green sW Calgary, ab t3h 3C8

403-233-0143

Sue Bedier info@afms.ca www.afms.ca

Alberta Family Mediation Society (AFMS) Advocates resolution of family conflict through the use of mediation by qualified professionals. The Alberta Family Mediation Society is a non-profit organization dedicated to helping Albertans figure out their options when faced with a family conflict. Our Find a Mediator function allows you to view our list of qualified family mediators and contact them directly. Use our website to learn more about family mediation, how to prepare for it, what to expect and who to call.

Alberta Foster & Kinship Association

4500 - 50 street ralph Klein Centre, Community Learning Campus olds College Po box 4233 olds, ab t4h 1P8

403-507-8035

Marina Wagstaff

marina.wagstaff@gov.ab.ca The Alberta Foster and Kinship Association is a non-profit, charitable organization, which provides support to foster and kinship families, advocates for the rights of children, provides and arranges for training and social gatherings, educates the public about foster and kinship care, and serves as a liaison between foster and kinship families and Alberta Child and Family Services Division.

Bullying Canada 24/7/365 Support: 1-877-352-4497

support@bullyingCanada.ca

www.bullyingcanada.ca

Bullying Canada is the voice of Canada’s bullied youth, and we will stand by them until bullying ends. Bullying Canada is only national antibullying charity solely dedicated to creating a brighter future for bullied youth. What began as a youthcreated website to bring together bullied kids and provide information on bullying and how to stop it is now a full 24/7 support service. On any day of the year, at any time, youth, parents, coaches and teachers contact us by phone, online chat and email for help on how to make their bullying stop. Our Support Team has more than 215 highly-trained volunteers.

Assured Income for the Severely Handicapped (AISH)

4500 - 50 street ralph Klein Centre, Community Learning Campus olds College Po box 4233 olds, ab t4h 1P8

403-507-8060 www.alberta.ca/contact-aish.aspx

Contact your AISH worker if you need help with an emergency during weekdays 8:15 am until 4:30 pm. During evenings, weekends or holidays you can get emergency assistance for basic needs like shelter, food, clothing and transportation by contacting the 24hour Income Support Contact Centre:

Phone: 780-644-5135 Toll free: 1-866-644-5135 Fax: 780-422-9681

css.iscc@gov.ab.ca

Central Alberta Pregnancy Care Centre, Olds

4911 - 51 avenue olds, ab t4h 1P7

587-796-1611

Cindy Palin, Centre Director

olds@pregnancycare.ca

www.pregnancycare.ca

Hours of Operation:

tuesday....................10 am to 5 pm Wednesday...............10 am to 8 pm thursday...................10 am to 5 pm Compassionate support for women, their partners, and their families. We are a not-for-profit agency that focuses on being available to support those who are facing unexpected pregnancy and related issues. Our trained Client Advocates are here to help you explore all of your options: giving you access to accurate information, and allowing time and space to make decisions. *CAPCC is not a medical facility. We do not perform or refer for abortions.

Central Region Children’s Services (Child Welfare)

4500 - 50 street ralph Klein Centre, Community Learning Campus olds College Po box 4233 olds, ab t4h 1P8

403-507-8035

Marina Wagstaff

marina.wagstaff@gov.ab.ca

www.alberta.ca/ministrychildrensservices.asp#toc-5

Hours of Operation:

monday.............8:15 am to 4:30 pm tuesday............8:15 am to 4:30 pm Wednesday.......8:15 am to 4:30 pm thursday...........8:15 am to 4:30 pm Friday................8:15 am to 4:30 pm saturday.............................. Closed sunday ................................ Closed holiday hours...................... Closed The Ministry of Children’s Services leads child care and intervention, early childhood development, foster and kinship care, adoption and improvements for children, youth, and families.

Chinook Arch Victim’s Services Society

5110 - 65 avenue olds, ab t4h 1L8

1-844-828-4133 www.chinookarchvictimsservices.com

Victim’s Services Units, including Chinook Arch Victim’s Services Society (CAVSS), provides immediate crisis intervention, support, information and referrals to victims of crime and trauma. We are an RCMP based non-profit organization, which means most of our referrals for sevice come from the RCMP but we also get referrals from Fire Departments, Mental Health, Hospitals, Crown Prosecutor, and self-referrals. CAVSS services are performed by a team of 12 to 15 highly trained Volunteer Advocates as well as 1 paid full time Program Manager and 2 paid part time Program Coordinators. Each paid staff member works in an office located in each of the three RCMP detachments in our service areas. These service areas include Olds, Didsbury, Sundre, Mountain View County, Bowden, Carstairs, Torrington, Cremona and Water Valley.

Community Lending Shelf

olds united Church 4810 - 50 street olds, ab t4h 1h7

403-438-0273

Lucinda Watkins

lucindal19@hotmail.com

Times will vary. Contact Lucinda.

We offer FREE clothing for anyone that needs it. Newborn up to adult sizes. We also operate the Olds Dress for Success program. We take donations of gently used clothing, you can drop off anytime in our 24/7 bin behind the United Church. To request items we ask that you send a message through our Facebook page and let us know what you need. Always free! No questions asked!

ConnecTeen 24-hour Helpline 403-264-TEEN (403-264-8336) Peer Support Available 5 - 10 pm Text: 587-333-2724

Connecteen@distresscentre.com

https://calgaryconnecteen.com Online Chat & Text Hours:

monday to Friday.......3 pm – 10 pm saturday & sunday.....12 pm – 10 pm ConnecTeen is a confidential peer support service for youth in Calgary and area. We are a program of Distress Centre. We know there are some things you can’t talk to an adult about and there are things your friends don’t get about you. We can connect you with a peer who understands your unique situation and can help talk you though your issues. We don’t judge. We are here to listen. Our service is confidential so no one needs to know you contacted us.

Credit Counselling Society

suite 226 - 1935 32 avenue Ne Calgary, ab t2e 7C8

403-263-9905 1-888-527-8999

info@nomoredebts.org

www.nomoredebts.org

Each year the Credit Counselling Society (CCS) helps over 60,000 people through our three core services: Debt Solutions, Financial Strategies and Education. Call today to schedule an appointment to speak with a Counsellor or make a telephone appointment if you are unable to attend in person.

Distress Centre

suite 300, 1010 – 8th avenue sW Calgary, ab

24-Hour Crisis Line 403-266-HELP (4357)

help@distresscentre.com

www.distresscentre.com

Distress Centre Calgary (DCC) has provided 24-hour crisis support in Calgary and southern Alberta since 1970. We do this through our 24hour crisis line, email, daily chat, and daily text for our youth. We also have professional counselling for clients with issues that cannot be resolved over the phone. If you need help finding a social, community or government service, 211 is available by phone and online chat.

Family & Community Support Services (FCSS)

4512 - 46 street olds, ab

403-556-6981

communityservices@olds.ca

www.olds.ca/commserv.html

Office Hours:

monday - Friday...8:30 am - 4:30 pm Located in the Olds Town Office, the FCSS section offers a broad range of programs that support special development needs in Olds. It also provides financial support to community service programs that build on capacity of families and the community and that are preventative in nature. Any programs and services must meet a community need and align with provincial guidelines for FCSS.

Family School Wellness Program Chinook’s Edge School Division 73

4904 - 50 street innisfail, ab t4G 1W4

403-227-7074

Wanda Christensen

wchristensen@chinooksedge.ab.ca

www.cesd73.ca

Office Hours:

monday - Friday..........7 am - 11 am ......................................2 pm - 5 pm The Family School Wellness Program is a confidential, voluntary, preventative service offered to children, youth and families. It is available to all children aged birth to eighteen and their families. Family School Wellness is available year round and is free of charge. Services can be offered through the school, at your home, or in the community.

Family Violence Prevention 403-310-1818

hiahelpdesk@gov.ab.ca

http://familyviolence.gov.ab.ca

Activities and resources to help prevent family violence and support healthy relationships. Emergency funding is available to help people who are escaping abusive situations.

Habitat for Humanity

olds, ab

403-559-9951

Jen Forscutt

info@habitatsouthernab.ca

www.habitatsouthernab.ca

With the help of sponsors, donors, community partners and volunteers, we build homes and help families purchase homes through our affordable mortgage. Home ownership builds long-term stability and independence for families, while offering lasting, tangible benefits to our entire community. Habitat homeowners build their own homes alongside experienced staff and volunteers, and purchase their homes with a no down-payment, no-interest mortgage, giving them financial stability to build better futures. Their monthly mortgage payments are used to build more homes for more families.

Home Nursing Services

5030 - 50 street olds, ab

403-556-8441 Continuing Care Access Line: 1-855-371-4122 www.albertahealthservices.ca

Office Hours:

monday - Friday..8:30 am - 4:30 pm Supports people with medical needs so they can live in their own homes, lodges or group homes. Helps people of all ages who live at home and need medical support including: • care after surgery • short-term and long-term care • palliative and end-of-life care • respite services • equipment for short-term loans A case manager and nurse meet with clients and help decide which services they need. This service also assesses applications for long-term care, supportive living, and facility respite care. The Continuing Care Access Line toll free number is available for new patients and their family to call if they have questions or inquiries about accessing Home Care services in their community (during and after regular business hours).

Hope for Mountain View Kids

site 15, box 14, rr2 olds, ab t4h 1P3

403-556-2415

Lisa Nicholson

founder@hope4mvckids.org

www.hope4mvckids.org

Hope 4 MVC Kids Society is a nonprofit society helping local families with children in medical need across Mountain View County.

Learning Disabilities Association of Alberta

Lower Level, 3757 43 avenue red Deer

403-340-3885

execdir@ldreddeer.ca

http://ldreddeer.ca/

LD-Red Deer is committed to viewing “learning disabilities” in a positive light, as “learning differently”. We want to help people who “learn differently” to achieve their full potential. After all, people who “think differently” have intelligence that is average, to above average, to “gifted”. These individuals have the capacity to help our society by “thinking differently”. People who “learn differently” are often innovating and seeing new solutions. Perhaps they can also lead others to new ways of thinking.

McMan Youth, Family and Community Services Association

5018 - 53 street olds, ab t4h 1s6

403-556-7877

central@mcman.ca

www.mcmancentral.ca

Our mission is our reason for doing what we do: To support and encourage individuals and families to achieve their full potential as members of their community. The Olds office offers programs in FASD Outreach, Foster Care and Collaborative Service Delivery.

Money Mentors

4811 - 48 street red Deer, ab t4N 1s6

1-888-294-0076

Michele Liang

mliang@moneymentors.ca

https://moneymentors.ca

Phone/Chat:

monday - thursday.......8 am - 8 pm Friday & saturday.........9 am - 5 pm

Office Hours:

Wednesday.................12 pm - 8 pm thursday & Friday........9 am - 5 pm Money Mentors is the only Alberta-based, not-for-profit credit counselling agency and exclusive provider of the Orderly Payment of Debts (OPD) program in Alberta, a positive option to bankruptcy. We offer unbiased advice and free services to help families and individuals recover from financial crisis and move one step closer to financial freedom. From credit counselling and money coaching to financial education, we’re creating a healthier financial future for Albertans.

Mountain View Emergency Shelter Society

4920 - 50 avenue olds, ab t4h 1G5

403-586-4765

Outreach Coordinator

mountainviewemergencyshelter@ gmail.com

www.mountainviewemergencyshelter. com

Hours of Operation:

monday...........10:30 am to 3:30 pm Wednesday.....10:30 am to 3:30 pm thursday.........10:30 am to 3:30 pm Mountain View Emergency Shelter Society Outreach Program services the Mountain View County area with programs, information, referral, and short-term counselling for women and families affected by domestic violence. MVESS does not have a physical shelter at this time, but is continuing with fundraising efforts and collaboration with partners to remedy this as soon as possible.

Mountain View Food Bank Society

5025 - 50 street olds, ab (main Floor, old Provincial building)

403-556-1693

office@mountainviewfoodbank.com

www.mountainviewfoodbank.com

Hours of Operation:

tuesdays......................9 am - 1 pm

24 Hour Answering Service is available for Emergency Help.

The Mountain View Food Bank Society is an organization of caring people who assist citizens of the Mountain View County Requiring emergency food needs. During the course of its existence, the food bank has recognized the broader implications of the economic difficulties faced by Albertans. It has pledged itself to continue working to meet the needs on an ongoing basis. In addition, it will address the issues and seek solutions to the problems which are creating the needs of the food bank. Volunteers and donations are always welcome.

Olds Association for Community Living

5025 - 51 street P.o. box 3821 olds, ab

403-556-2921

oafcl@oldsnet.ca Programs provided: •Residential Individualized Services •Proprietorship Service Project •Room and Board •Supported Employment •Volunteer Work Experience •Learning Resources Olds Association for Community Living offers support to persons with mental and physical challenges who are seeking support for their daily lives and vocational needs. They strive to ensure that each individual they serve is given the best opportunities to grow in all aspects of their life. They believe that persons with developmental disabilities have the right to establish a home in the community of their choice, and should be given the support required to be contributing and responsible members of society.

Olds & District Hospice Society

See our listing under “Health & Medical Services on page 27.

Olds Visually Impaired Support Group

See our listing under “Non-Profit Societies & Social Supports” on page 36.

Padnoma Support Services

#2, 5102 - 51 street olds, ab

403-556-1777

Barb Hawman

pss.office.assistant@gmail.com

Office Hours:

monday - Friday............9 am - 4 pm Padnoma is a non-profit charitable organization that works with individuals with developmental disabilities. It is an agency that is, and always has been, driven by the individuals receiving services and their families. Residential, recreational and job development opportunities are tailored to the hopes, desires, and dreams of each individual. We encourage individuals to be self-advocates, to be self-determined and to be active participants in their communities. Our mission is to enrich the community through the inclusion of all citizens.

Pre-Natal Education Program

suite 2029 4500 - 50 street olds, ab

403-559-2150 www.albertahealthservices.ca

Are you expecting? The Olds Community Health Centre offers a set of two classes, five times a year that cover information from late pregnancy and birth experience to caring for you and your newborn baby. Content includes: late pregnancy and the onset of labour, relaxation, progress of labour, coping strategies, comfort measures, labour support, complications and variations medical options, caesarian birth, infant feeding, advantages and challenges of breastfeeding and getting started for success. Newborn behaviour and care, adapting to parenthood, car seats, and other safety concerns are also addressed.

211

211 Alberta is a helpline and online database of alberta’s community and social services, answered and updated by highlytrained specialists. • Children/Families • Disabilities support • Disaster/Crisis • Financial supports • Food/basic Needs • indigenous Peoples • LGbt & Legal • mental health • seniors • shelter • Violence • Volunteering & Youth search for community & social resources at

www.ab211.ca

StopBully.com

5119 - 49 avenue olds, ab

587-316-4944 www.stopbully.com

StopBully.com provides community awareness year round at the community level on the issues of bullying and promotes its prevention through community involvement. Workshops, presentations, and other resources are available for all types of organizations and schools. Sponsorships are always needed and welcomed. StopBully.com runs two major campaigns a year: the “Be a Friend” campaign and our Bikers Against Bullying motorcycle ride for awareness campaign in August.

Subsidized Family Housing

See our listing for Mountain View Seniors Housing under “Seniors Support Services” on page 38.

Mountain View Seniors Housing operates 21 homes for lower income families in the communities of Olds, Didsbury and Carstairs.

The Compassionate Friends of Olds & Area

olds, ab

403-875-8737 or 403-809-5773

Anissa Ripley Craig olds@tcfcanada.net

Meeting Information:

1st tuesdays ...........................7 pm room 725b, Lower Level Learning resource Centre olds College The Compassionate Friends is an international, non-profit, self-help organization, offering friendship, understanding, grief education and HOPE for the future to all families who have experienced the death of a child at any age, from any cause. Their purpose is to aid in the positive reconciliation of grief and foster the physical and emotional health of parents and their surviving children; and to provide information and education about the grief of bereaved parents and their surviving children.

“The family is the nucleus of civilization.” –Will Durant

The Conversation has to Happen...again

Warning Signs of Suicidal Ideation:

Hopelessness & Helplessness

Emotions: depression (sad, lonely); sudden mood changes; making preparations for death Loss: of relationship (family, boy/ girlfriend, pet), identity, status Previous Attempt: or self-harm (cutting, burning) Suicidal Threats: rehearsing or talking about death

What to do:

Believe them: always take suicide seriously Ask: directly about suicide; create a safe place for the to express their feelings with you Listen to their feelings: allow the person to express him/herself in words, emotions or silence Get help: anyone who is suicidal needs the support of a counselor, doctor or mental health worker

Who can help:

You or your family, friends, teacher, coaches, counselors, crisis lines, any hospital, RCMP, or any adult you can trust. You may refer to the numbers here.

Remember, you don’t have to be an expert to show compassion and to help someone feel like they belong. EMERGENCIES.........................................................................................911 Suicide Crisis Line ................................................................1-800-SUICIDE 1-403-784-2433 Alberta Mental Health Help Line.......................................... 1-877-303-2642 Alberta Addiction Help Line ................................................ 1-800-232-2322 Alberta Seniors’ Support ..................................................... 1-877-644-9992 Bullying Helpline .................................................................. 1-888-456-2323 Central Alberta Women’s Emergency Shelter ................... 1-888-346-5643 1-403-346-5643 Child Abuse Hotline ............................................................. 1-800-387-5437 Health Link Alberta.........................811............................... 1-866-408-5465 Kids’ Help Phone.................................................................. 1-800-668-6868 Native Youth Crisis Hot Line ............................................... 1-877-209-1266 Parents’ Help Line ................................................................ 1-855-427-2736 Sexual Assault Crisis Line Red Deer.................................. 1-866-956-1099 1-403-356-1099 Community Addiction Counselling..................................... 1-403-340-5274 Distress Centre – Calgary...................................................1-403-266-HELP 1-403-266-4357 Child and Family Services.......................................................403-507-8035 Mountain View Emergency Shelter.........................................403-586-4765 Olds Mental Health Liaison......................................................403-507-8174 Olds RCMP...................... 911...................................................403-556-3323 Olds Parent Link.......................................................................403-586-6537 Suicide Information and Education Services

1-403-342-4966

4101 - 54 Avenue, Red Deer, AB Alberta Health Service Mental Health and Addiction

Canadian Mental Health Association – Central Alberta Region

has a Suicide Intervention and Prevention Program.

info@reddeer.cmha.ab.ca

Watch during the summer as information is released on the annual “The

Conversation has to Happen…again”

Conference that takes place every September in Olds. Registration is required as this conference fills quickly and closes the end of August.

For information contact the Town of Olds at 403-556-6981 or Olds Institute at the Everything Olds office at 403-556-1105. Information will be released in the media, on social media, and posters in the community. Check the Community Event Calendars online at both www.everythingolds.ca and www.olds.ca for this year’s date and details.