Resolving disputes Point your customers in the right direction
Building and maintaining consumer trust and loyalty is a key focus for Ombudsman Services and its partner companies
One of the ways we can work together to help improve our relationships with consumers is by acting quickly to resolve disputes and pointing them in the right direction when they need our help and support.
If a consumer needs to escalate a complaint to Ombudsman Services, you can help by signposting them in the right direction and sharing our correct and up-to-date contact details.
Getting in touch with Ombudsman Services
Help us to resolve consumer disputes and issues effectively and efficiently by sharing our contact details with your customers
www.ombudsmanservices.org
Ombudsman Services: Energy, P.O. Box 966, Warrington, WA4 9DF
0330 440 1624
enquiry@ ombudsman-services.org