Administrative Professionals Keep Watco Offices Running Smoothly

Behind every office is an administrative professional devoted to the numerous tasks that are required to keep operations running smoothly each day. Both Charlene Huskey and Sara Printy do just that and more at Watco.

Huskey works at Watco’s headquarters in Pittsburg, Kansas, while Printy serves the Overland Park office. Executive Vice President and Chief People Officer Rachael Peterson said: “Watco is made up of talented and humble team members, like Charlene and Sara. Both of them represent our team very well.”

Among her teammates, Huskey is considered to be the face of Watco. She’s the first to greet team members, customers, and other office visitors. Callers depend on her to answer questions or connect them to the appropriate team member.

Huskey takes an empathetic approach to customer service, unless she suspects a scam. Then, she’s the first to shut down the conversation to protect her fellow teammates.

“Charlene takes great pride in what she does,” said Vice President of Revenue Accounting Kris Hemby. “She makes her job look easy, but it’s not. She knows a little bit about everything.”

In Overland Park, Printy is known for bringing the team together for a good cause. Throughout the year, she organizes regular volunteer opportunities for the team. She also leads the annual gift drive during the holiday season benefiting kids in need.

Because Printy considers Watco her second family, she organizes team get-togethers throughout the year. Chili and dip days are popular, when team members bring in their best versions for all to enjoy.

And on a team member’s first day of work, Printy is the first to volunteer to show them around the office and answer any questions they may have.

Operations Accountant Gunnar Gronberg said: “I can always count on Sara to take new team members under her wing. You can tell she wants them to be comfortable and happy from the very start.”