Online Net India
Use of Bulk SMS for Hotels & Resorts
Today each and every business knows the power of text messaging for increasing their sales and business for making their business a brand. So how can you think hospitality industry can be apart from this? Hotels & Resorts are also adapting this technique for increasing their sales. We are going to discuss how can be bulk sms proof useful for hotels & resorts. Let’s go for this: You can send reminders to your customers like online booking confirmation, arrival times and location, send full information about booking details etc. As we discussed in our above post that customers loved to receive message from their vendors. It creates believe in them that their vendor have care about their happiness. So by SMS marketing you can improve your customer service. Use SMS as your feedback survey and ask your clients about their visit & experience that how was it and when they reply, text them thanks and motivate them to visit again. With the above points you can easily increase your customer service level & your hotel and resort’s sales easily. With these points you can encourage your consumer to come again in your place.
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