Property Management Real Estate Solutions
Members of Onthehouse Holdings Ltd.
Property Management
The Power of Four Businesses into One At Onthehouse Holdings we are committed to providing the best source of information, resources and solutions for real estate agents, consumers and complementary industries. With almost half of all real estate agencies in Australasia as clients, the aggregation of these four businesses now provides outstanding products facilitating all aspects of a modern day real estate office. We are working towards developing a single platform, removing the need to subscribe to multiple service providers. This would therefore provide agents a significant and tangible value add for their business, through better efficiency, better content and functionality, and reducing overheads by removing the needs for multiple suppliers.
LiveAgent Inspections Put simply, Onthehouse Holdings is about saving real estate agents TIME and MONEY.
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Providing Online Solutions For Real Estate Professionals
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A typical real estate office has the following main business functions; Property Management, Sales Management, Web Solutions and Administration. At onthehouse, we are striving towards providing you the greatest benefits possible.
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Property Management
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PRODUCTS INCLUDE
ommercial C Management
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At Onthehouse, we are about saving real estate professionals two of the most important factors in running an agency;
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Onsite Consulting
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Benefits include Back
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supplier cost saving A P P L I C A T I O N
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Property Management
Console is the leading provider of real estate software solutions, delivering software to more than 3,400 agencies across Australia and New Zealand. Console’s large range of software solutions allows agents the ability to manage the entire sales and property management process including trust accounting, marketing for rent roll growth through to property management and relationship building ensuring that at every step you deliver quality service that achieves customer satisfaction. All of Console’s real estate software solutions are built, maintained and supported in-house, which means Console clients can enjoy extensive direct and ongoing support via phone, email and web. Console has been a Microsoft Gold Certified PartnerTM since 2003.
Innovative. Centralised. A Member ofSeamless. Onthehouse Holdings Ltd. PortPlus web based software systems have been built and designed specifically for the real estate industry by people who know the day-to-day needs of agents. That’s why PortPlus is the first choice for 1,300 real estate offices across Australia and New Zealand. The PortPlus online products provide an enhanced content driven sales management and customer relationship management solution emphasising ease of use and mobility. The product offering is focused on the sales agent and designed to increase their effectiveness in winning listings and closing the sale by matching prospective buyers with potential properties. Business analytical and reporting tools are available to the business owner to track and reward high performing agents and offices. Through PortPlus, clients can also access custom-built websites and eMarketing solutions.
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Property Management
The Property Management Product Range
GatewayLive helps manage the entire property management process including trust accounting, marketing for rent roll growth, customer relationship management and business intelligence.
LiveAgent Inspections
LiveAgent Inspections
OnlineAgent OnlineAgent gives landlords and tenants the ability to view information on their rental property. They can view, search and download the details they need, from their own home or office computer.
OnlineAgent
ShowReel
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LiveAgent Inspections LiveAgent allows property agents the ability to perform inspections and other related tasks on iPhone and iPad devices, and wirelessly synchronise it back to the GatewayLive database.
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Property Management
GatewayLive helps manage the entire property management process including trust accounting, marketing for rent roll growth, customer relationship management and business intelligence.
Trust Accounting Providing you the full range of trust accounting features, including the ability to record, reprint, export and filter all your transactions within the database.
Customer Relationship Management (CRM) A fully integrated CRM system incorporating contact management, action tracking and shared calendars. The system provides the ability to store client and prospect information, in an office wide database, enabling you to track contact history and activate action plans.
Smart Document Integration Automatically capture incoming and outgoing communications as you print documents, send emails or text. Store any document or image against any file for easy retrieval and tracking, becoming your central database for all activity.
Maintenance Workflows Track, record and control the entire maintenance process from the first report of a maintenance request, through to generating work orders and paying the supplier invoice.
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Giving you the tools to communicate to your clients and prospects, including emails, window cards, newsletters, reports, formatting tools and brochures.
Reporting and Intelligence Tools
Property Management
Marketing and Communication Tools
Easily access the information in your database to help you run your business, including key statistics, graphs and charts, customisable views, custom reports and database design options.
Easy To Use Following similar design principals to Microsoft Outlook, GatewayLive simplifies complex tasks with wizards, automated action plans, forms and letter templates, marketing and reporting.
Holiday Property Management Offering a large range of holiday features including a graphical booking calendar, arrival management, departure and cleaning tools, and deposit tracking.
Commercial Property Management Covering a large range of commercial features including recurring invoices, budgeting tools, variance reports, tenancy schedules and emailing invoices and statements.
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Property Management
OnlineText OnlineText gives you the power to communicate with prospects and clients efficiently and cost effectively via personalised text messages to their mobile phones.
ShowReel ShowReel uses the property information in your GatewayLive database to create presentations to showcase your sales and rental properties on monitors in your office and front windows.
GatewayLive Sales Management allows an agency to manage the entire sales process from appraisal to trust accounting. Designed as a management tool that maximises sales opportunities and centralises key data.
Fully Integrated System GatewayLive Sales Management can be fully integrated with GatewayLive Property Management to form a complete real estate system to run your entire business.
Marketing and Communication Tools GatewayLive Sales Management provides a wide range of customised Marketing and Communication tools. Advertise your properties and track advertising spend, create property brochures and listing reports, plus much more.
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OnlineAgent enables clients access to copies of statements, or to enquire about the progress of activities at their LiveAgent property. This Inspections can increase the efficiency of your property department and ensure clients are kept informed.
OnlineAgent
ShowReel ShowReel
Tenants
Tradespeople
Tenants can access:
Tradespeople can access:
Owners can access:
Rent arrears. Rent review and lease dates. Upcoming inspections. Current property maintenance requests. Information on the locality, such as local shops, parks, hospitals and train stations.
Their contact and account details.
Property Management
OnlineAgent
Owners
Details about each of their rental properties, such as maintenance and inspections.
etails of active D and completed maintenance tasks.
Download
Submit quotations and invoices and download their statements.
View investment property details.
copies of their statements.
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Property Management
LiveAgent Inspections LiveAgent lets property managers perform inspections and other related tasks wherever they are using an iPhone or iPad, and wirelessly synchronise it back to the GatewayLive database at the office. LiveAgent is specifically designed for property managers, and will drastically improve the efficiency of your entire property management team. LiveAgent Inspections is currently available on iPhone and now iPad. Simple to set up, LiveAgent is FREE to download from the Apple App store.
Inspection Lists
Map Inspections
Property Details
Room Inspections
View all of your inspections for the day. You can also see your future inspections and keep track of your entire week.
Locate each of your inspections using the Map function. Saving you valuable time.
LiveAgent allows you quick and easy access to all property information such as tenant & owner details and lease information.
Each room is clearly listed. Use the comments field to record comments with auto text. Create and update images as you go.
The same great features of LiveAgent iPhone are also available for iPads.
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I
C omplete Integration with GatewayLive Sales Management
Sales trust accounting
R esidential property management
Standard and custom property management reports
C ustomer Relationship Management (CRM)
Group productivity tools
• Contact management • Action tracking
C ustomisable views
• Specific record filtering and sorting
A utomatic bank integration
• Tenant direct debit • Bank and payment card interface • EFT payments
• Attach multiple images and floor plans • Drag-and-drop document attachment • Attach invoices to statements
P ay your invoices by scanning the barcode
Inspections and maintenance
C ommercial property management
Profile and record-based security
M arketing your listings
Advanced commercial property management
• Rental property listing reports • Matching properties to contacts
• Recurring invoices • Detailed financial reporting
D atabase design and customisation
Invoice attachments for email owner statements
S ynchronise with LiveAgent Inspections
Expert content library of letters and forms
M ultiple trust accounts in one database
Expert content library of automated action plans
LiveAgent Inspections
LInspect
• Inbox, Contacts, Appointments and Tasks Smart document integration
t n e g A e iv ions
• Calendar and tasks • Group templates, mail merge, email merge text merge Complete Outlook integration
P roperty portal uploading
Business intelligence tools and reports
H oliday property management
Complete integration with other Console applications
• Bookings and deposits • Arrivals, departures and cleaning • Booking calendar
• OnlineAgent • ShowReel • OnlineText
OnlineAgent O wners
n i l On
Tradespeople
• View investment property details • S ee information on property inspections and maintenance tasks • Download monthly statements T enants
Property Management
Key Features
ShowReel
• V iew rental property details, including rent arrears, rent review and lease dates
• View monthly statements • Manage details of quotations • View and manage job details
• See dates of property inspections • Submit requests for property maintenance
A e Lispvection In
LiveAgent Inspections U se state-specific templates compliant with local regulations
Take property and room photos
C omplete Entry, Exit and Routine condition inspections onsite using the templates you are familiar with from GatewayLive
iew related property information stored in GatewayLive including V owner and tenant names, lease information and key numbers
T ype comments with auto-text assistance
View your upcoming inspections by time and date
S afely send all information back to your GatewayLive database, over either Wi-Fi or 3G
See your inspections pin-pointed on a map
OnlineAgent
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Members of Onthehouse Holdings Ltd.
Sales Service
0508 641 199 sales@onthehouse.co.nz
Auckland Level 7, 203 Queen Street Auckland New Zealand 1010
Melbourne Level 11, 460 Bourke St Melbourne VIC 3000
Sydney Level 8, 1 Elizabeth Plaza North Sydney NSW 2060
Brisbane Level 9, 348 Edward Street Brisbane QLD 4000