2013 ODC Outcomes Management Report by ODC, Inc.

2013 ODC Outcomes Management Report Opportunity Development Centers, Inc.

PEOPLE on the

In this issue:

M OV E > > > > t o c o m mu n i t y.

ODC’s vision is “communities strengthened and enriched by the abilities and contributions of all members.” Progress toward community inclusion and employment is part of each individual’s work and life goals.

Movement to Community

Take you Legislator to Work, Work Crews

Employment “Up North”

2013 ANNUAL AWARDS

4-5

ODC Special Events; CARF

Project Search

CommunityConnect Day Services

The majority, 64 of 101 new referrals to ODC went directly into community employment services.

Demographics, Income Sources, Stats

#’s Served

For 16 individuals in agency based training programs, the MOVEMENT to community included the addition of services geared toward assessing career interests and developing jobs in the community including referral to DVR.

Effectiveness & Efficiencies

11-12

Employers

Support Staff

14— 15

Special points of interest:  ODC moves more people from agency programs to jobs in the community

In 2013, 594 program participants benefitted from a variety of services including employment training, job acquisition and retention and community connections. MOVEMENT toward community employment resulted in 217 work experiences, hires or supported job retentions. MOVEMENT to community was possible with the jobs provided by 149 community employers. Integrated supported employment ended the year with 119 individuals employed or in process.

In 2013, 18 center based individuals obtained jobs in the community. Services income demonstrated MOVEMENT to community with a shift from 20% of ODC service income coming from community employment programs in 2009 to 30% in 2013. MOVEMENT to community for 41 individuals meant “trying work out” in a small community work crew. Employers including WOW, Manilla Gorilla, Mariani, the Rafters, and Express Recycling called upon ODC to meet their seasonal and peak work times with competent, willing and capable workers. As a result, two hires occurred at Manilla Gorilla. MOVEMENT to community for some means “giving back, inclusion and contribution” in the form of volunteering. Community life connections were made through volunteering for Home Delivered Meals, Adopt a Park, Rotary Winter Wonderland, Ronald McDonald House, Book Drive Delivery, McMillan marsh clean up, watering Main Street flowers, Bethel Flower Delivery, Salvation Army Bell Ringing, St. Vincent de Paul stocking, laundry for The Neighborhood Table, and the Humane Society.

 ODC Work Crews and Project Search introduce work to many with great success  63% of new referrals to ODC went directly into Community Employment Programs  ODC programs receive another THREE year CARF accreditation

MOVEMENT TO COMMUNITY EMPLOYMENT YEAR END COMPARISONS % people active # people active in supported in supported employment employment year end *

year end *

% service income from center based (prevoc) programs

% service income from community employment programs

2009

20%

77%

20%

2010

25%

70%

19%

2011

25%

64%

23%

2012

33%

111

60%

25%

2013

35%

119

55%

30%

* represents % and # of people active in supported employment through long term support

Take Your Legislator to Work celebrated October’s National Disability Employment Awareness Month to acknowledge and celebrate Wisconsin workers with disabilities. “It’s time to showcase the skills and talents of people with disabilities in Wisconsin. People with disabilities who love their jobs and want to show their legislator the importance of community employment.” People who participated in the Take Your Legislator to Work Campaign had their legislator visit them briefly at work sometime during the month of October 2013. Wisconsin Senator Tom Tiffany visited with Tom Whitmans at Kwik Trip in Merrill. Wisconsin Representative Mary Czaja, 35th Assembly District, visited Daniel Garner at Drew’s Piggly Wiggly. Wisconsin State Senator Julie Lassa and Scott Krug, Representative 72nd Assembly District, visited with Jason Ward at WOW in Wisconsin Rapids.

EXPOSING INDIVIDUALS TO OPPORTUNITIES FOR EMPLOYMENT IN THE COMMUNITY MOVEMENT to community for 41 individuals meant “trying work out” through a small work crew. Employers including WOW Logistics, Manilla Gorilla, Mariani Packing Company, the Rafters Baseball Team, and Express Recycling called upon ODC to meet their seasonal and peak work times with competent, willing and capable workers. As a result, two hires occurred at Manilla Gorilla,

one hire at WOW, and one hire at Express Recycling.

George with his new car made possible by his new job at Manilla Gorilla.

George and Lucas HIRED by Manilla Gorilla.

MOVEMENT toward community employment resulted in 217 work experiences, hires or supported job retentions. MOVEMENT to community was made possible with the jobs provided by 149 community employers. Integrated supported employment ended the year with 119 individuals employed or in process. The majority (63%) of new referrals to ODC went directly into community employment services. For 16 individuals in agency based training programs, the MOVEMENT to community expanded with the addition of community employment services to their programming. Eighteen center based individuals obtained jobs in the community. Services income demonstrated MOVEMENT to community with a shift from 20% of ODC service income coming from community employment programs in 2009 to 30% in 2013.

JOB CLUB—Connected people who are contemplating and participating in community employment. Opportunities to attend Job Fairs, tour businesses, meet with employers, and discover community resources available for people looking for jobs were provided throughout 2013

ODC Employment Resources “up North” “There are many consumers that are unique and who I am very proud of. To choose just one person to talk about was not easy, but I have chosen a man named Daryl. Daryl had never held a community based job. After setting up a meeting with Church Mutual Insurance Company in Merrill, Dick Huseby agreed to meet and discuss “unmet needs” within the company that Daryl could do. A short time later, Daryl began his job in the distribution department opening mail and putting together policies. Now you’re thinking ‘What is so special about this?’ - First off, this is the first person Church Mutual has hired through Supported Employment; but more than that, let me tell you about Daryl. Daryl was born with spina bifida. He has never walked a day in his life. He needs daily help from his group home staff to help him get out of bed, get dressed, get his braces on, and get strapped into his wheelchair just to begin his day. Each day, he takes the bus to work. On the job, adaptations were created for him to perform the clerical parts of his job. Daryl has been at his job now for 21/2 years and makes $10.30 per hour. Daryl never knew what it would be like to have a job in the community. He states that he enjoys each and every day that he works. He loves his job, is grateful for such a wonderful employer and continues to tell me how much he appreciates the help the supported employment program gave him to make a dream come true,” Sandy Ewan, ODC Employment Resource Agent “I think as we look at all employees, regardless of their situation, we see that work brings us dignity. We become a functioning part of society. It is important for us as employers to give people a place to begin,” Dick Huseby, Human Resources, Church Mutual

ODC Employment Resources worked with 149 community employers in 2013 to develop and support jobs for people in their communities.

2013 EMPLOYER SATISFACTION Was it a good job match with your business?

98%

Are you satisfied with the working relationship with 100% ODC? Are you satisfied with the follow‐up from ODC staff?

89%

97% 99% 100%

Would you be a reference for ODC's Employment Program? Yes/No Are you satisfied with ODC's support services? Are you satisfied with the job performance of the employees?

ODC’s 2013 PARTNERSHIP AWARD WINNER! CITY OF MARSHFIELD— Without our partners, we would not be able to fulfill our mission. We are proud to say that our great relationship with the City of Marshfield has been established for many years and in a variety of ways. ODC’s mission is to develop employment opportunities for individuals in the community. The City of Marshfield not only partnered with ODC to make this happen, they were creative, open to possibilities and to the skills and abilities of individuals. They discovered where the skills and abilities of individuals would work for the needs they had within their departments. The first hire was Eric. He paved the way and set the bar high, proving that ODC candidates are talented, capable, and versatile. He was hired in the Finance Department and has been working there for over a year. Second was Brett’s hire in the IT Department. His attention to detail and focus impressed his co-workers immediately. The third hire was Josh for a parking monitor position. In addition to hiring people, the City of Marshfield employees have utilized ODC’s Hidden Creek catering and lunch offerings. When ODC’s fund raiser, “Locals on Stage” took place in Marshfield, Mayor Chris Meyer, Retired Fire Chief Jim Schmidt, and Police chief Gary Jepsen were part of the Men’s Dance Troupe. 2013 EMPLOYER OF THE YEAR AWARD— Kwik Trip “s” Seven Locations : Wisconsin Rapids (West Grand Ave, 8th St S, Plover Rd); Marshfield; Wausau; Merrill; Plover ODC’s Employer of the Year could not have been presented to a more deserving company. In just over one year, Kwik Trip has provided employment for TEN individuals in SEVEN different store locations in central Wisconsin. Kwik Trip’s mission is “to service our customer and community more effectively than anyone else by treating our customers, co-workers and suppliers as we, personally, would like to be treated and to make a difference in someone’s life”. Kwik Trip’s mission and ODC’s mission blended perfectly to match individuals with a strong desire and ability to work with needs within the Kwik Trip stores. The retail helper program provides opportunities to empower and strengthen the independence of community members, fulfills a legitimate business need in the stores while meeting its mission to make a difference in someone’s life. April Hoesly, Store Leader at West Grand Avenue Kwik Trip Wisconsin Rapids states, “While we know we have made a difference in someone’s life, we also recognize they are making a more substantial difference in ours. We have an appreciation for one another while helping our stores reach goals in cleanliness and guest services.”

2013 ANNUAL AWARD WINNERS

George Haskins was ODC Wisconsin Rapids Personal Achievement Winner. George had worked in the food service industry for many years and intermittently within ODC employment training programs. A year ago George found his niche at Manilla Gorilla and has since become a leader and key employee there. He was hired by them to unload trucks and price products, but his supervisor quickly recognized his skills. Soon he began picking and packing item for shipment as well as organizing the warehouse.

Jeff Wichlacz was ODC Marshfield’s Personal Achievement Award Winner for 2013. When Jeff started at ODC, he struggled with anxiety and depression, and had been unable to work for nine years. Slowly he built up his confidence and in July 2010, Jeff started at Security Health in Marshfield. Jeff excelled and was offered a position in January of 2011.

Jere Johnson, 2013 John P Melsen Volunteer Service Award Recipient. The definition of a volunteer is someone who gives of their time and talents without expectation of monetary payment or compensation. Jere’s time spent in ODC’s Day Service Program demonstrates that he is genuinely interested in providing joy, attention, and value to the people in day services. He gave of his time over the years in other capacities as well, participating and helping with fund raising events such as Locals on Stage and the Packer Tailgate Tour. ODC annually recognizes and celebrates the achievements of individuals, the employers who make our mission possible, the partners that collaborate with ODC, and the volunteers who share their talents and time with ODC. The event has grown over the years primarily because the stories, the relationships, and successes are so inspirational. Personal Achievement Award winners and nominees, along with their guests who are often their community employer, are recognized and celebrated for their achievements at their job and in the community. Employers are able to see what an impact the opportunity to work has provided for people and others are able hear how much employers appreciate the individuals they are privileged to work with. 2013 NOMINEES—Congratulations!

“Louie” - ODC’s Pet Therapy Volunteer of the Year Some might think, “he’s only a guinea pig or worse… a rat….” but to many individuals in ODC’s Day Service Program, Louie is unconditional affection, acceptance, and friendship. People who can’t or are reluctant to connect with others, found an easy, unthreatening bond with a living creature.

An Evening to Inspire—

ODC hosts special events, trainings and advocacy/ educational events during 2013

Raised awareness and made new friends for ODC in the Marshfield Community. Thanks to Lyle and Julie Lang for believing in ODC’s mission and working so hard to make this event a success. This event raised friends and $8,560 in donations and sponsorships.

Job Coaching 101—Presented by Nancy Molfenter and Sponsored by APSE. This one day event at ODC hosted job placement staff from agencies across the state. The entire day focused on creating and supporting employment for individuals with disabilities at community jobs.

Packer Tailgate Tour Raised $86,027 in net proceeds

Locals on Stage Raised $16,808 in net proceeds

CARF accreditation— a commitment to EXCELLENCE

“It is my pleasure to inform Opportunity Development Centers, Inc., that you have been accredited by CARF International for a period of three years for the following services:

   

Community Employment Services—Employment Supports Community Employment Services— Job Development Employment Planning Services Organizational Employment Services Governance Standards Applied

The accreditation will extend through March 2016. This achievement is an indication of your organization’s dedication and commitment to improving the quality of the lives of the persons served. Services, personnel, and documentation clearly indicate an established pattern of practice excellence ,” Brian J Boon, President/CEO, CARF International. Do you feel the ODC staff treat you fairly?

96%

How satisfied are you with the Supported Employment Program?

100% Is your job a safe place to work? 90%

Are you listened to & is your input respected? 95%

Supported Employment Satisfaction - 82 SURVEYS Do you help develop your goals? 90%

Are you happy with your rate of pay?

93%

Focusing on Ability meant being a partner in changing young people’s lives through a program called Project Search. Marshfield Public Schools, Ministry St. Joseph’s Hospital, DVR, CCCW and ODC collaborated again this year to provide and support internship opportunities for students during their last year of school. As interns the students spend part of their day receiving classroom instruction and the other part as interns in different departments of the hospital.

Project SEARCH 2013-2014 The 2014 intern graduates completed their first rotations and gained invaluable work experience. Rotations were made in the Birth Center and Pediatrics, Laundry, Four Season’s dining, NICU, Environmental Services, Central Sterilization Services, Progenitor Cell Transplant, Patient Access, Subway and Supply Chain Procurement. For this year’s students, the path to finding employment after high school is much more promising with the exposure and training they have received during this last school year.

2013 Graduates Where are they now? The 2013 Project Search graduates completed their rotations in the departments at Ministry St. Joseph’s Hospital, well-prepared to begin adult life and the world of work. As in the previous year, the students amazed themselves and others with the individual growth, maturity and preparedness to pursue careers in their communities. Sean—Working 20 hours a week as a PHARMACY TECH at WALGREENS. Alyssa—Working 20 hours a week in HOUSEKEEPING AND KITCHEN at the new HOTEL MARSHFIELD. Katie—Working 16 hours per week in HOUSEKEEPING AT MINISTRY ST. JOSEPH’S HOSPITAL. Andrew—Looking for a permanent p/t office/clerical position. Cirstin—Hired 16 hours a week in HOUSEKEEPING at MINISTRY ST. JOSEPH’S HOSPITAL. Logan—Looking for a permanent p/t office/clerical position. The 1st Project SEARCH - Project SEARCH was developed in 1996 by Nurse J. Erin Riehle, then the Director of the Emergency Department at Cincinnati Children's Hospital Medical Center. As the flagship program, Cincinnati Children's Hospital provides technical assistance for replication and overall leadership to Project SEARCH world-wide. Project SEARCH has grown from one original program to 150 programs across 42 states and 4 other countries. www.projectsearch.us

ODC CommunityConnects Day Services— Movement to Community meant the completion of the CommunityLink Grant through CCCW…(& hopefully the start of those opportunities in the future). The philosophy of the Grant was to facilitate normal and natural individualized involvement in clubs, groups and “things to do” in the community.

 Six Participants were linked to clubs or activities of interest in the community.  Intake and Referral processes were modified to include questions regarding community connections, interests, preferences.

 An Assessment Tool was developed to help gather more information about the individual and how their lives could be enhanced through natural participation and activity in their community.

 Sensitivity training was provided to area businesses & individuals interacting with grant participants. Individuals received social coaching regarding expected behavior and interactions at the clubs and organizations they chose.

ODC CommunityConnects Day Services— Community life connections were made through volunteering for Home Delivered Meals, Adopt A Park, Rotary Winter Wonderland, Ronald McDonald House, Book Drive Delivery, McMillan Marsh clean up, watering Main Street flowers, Bethel Flower Delivery, Salvation Army Bell Ring, St. Vincent de Paul stocking, laundry for the Neighborhood Table, and the Southwood County Humane Society.

ODC CommunityConnects Day Services— Community life connections meant inclusion and participation in community activities, clubs, and opportunities.

107 people participated in ODC’s CommunityConnects Day Services during 2013. Most individuals are also involved in center based employment training programs and / or are supported at their jobs in the community.

The demographics of ODC for 2013 indicate that 54% of individuals are served in the Wisconsin Rapids area and 46% in Marshfield & North. The percentage of people with a primary diagnosis of developmental disability at 69% represents the largest disability group that ODC serves. This is a 3% increase from 2012. The percentage of people with multiple disabilities was 56%.



22.5% between 16-25

The largest percentage of people served were in the age groups 26 - 35 and 46—55. This is a shift from previous years when the largest percentage was 19 to 25.



22.9% between 26-35

Male clients account for 60% of people served.



17.2% between 36-45

The largest percentage (95%) of people served were Caucasian.



22.9% between 46-55



12.3% between 56-65

2013 Demographics of People Served

DVR Other 3% Funding Wood County 2% Human Services 1% Family Care ‐ CCCW, WWC, Care Wisconsin 25%

Income Sources

Referral Sources for ODC Programs The major agencies contracting with ODC to provide services for people with disabilities include: CCCW, DVR, Wood County Human Services, and additional family care units outside of our surrounding communities including individuals from WWC

Production Sales 69%

(Clark County). Additional funding for services is derived from area schools, individuals funded through IRIS, and private pay individuals.

PROGRAM STATISTICS AND COMPARISONS DVR

2013

2012

2011

2010

Family Care/County

2013

2012

2011

2010

# served

137

122

116

127

# served

429

409

377

359

# of new served

# closed

#Job Placements

# work crew/enclave

# Supported

# in supported year end

119

110

# retaining jobs year end

117

107

% supported job retention

98%

97%

98%

95%

Other Funding IRIS, Schools, Private Pay # served

102

# of new served

# closed

2013 #’s Served Report

2013

2012

2011

2010

2009

2008

2007

152 122 7 19 129 429

142

156

154

155

159

156

135

118

120

105

100

FAMILY CARE/COUNTY WORK SERVICES WORKSKILLS BEGINNINGS BLENDEDVOC DAY SERVICE (ONLY) SUPPORTED EMPLOYMENT TOTALS M IN U S D U A L

Total Family Care & County

113

409

378

362

331

328

429

409

377

359

330

325

320

0 0

48 49 143 6

106

135

143

145

159

180

207

137

122

116

127

130

159

172

0 1 14 13

104

120

102

119

137

147

DVR PROGRAMS EMPLOYMENT READINESS ASSESSMENT WORK ADJUSTMENT SUPPORTED FUNCTIONAL ASSESSMENTS DM INTERVIEW/SKILL DETERMINATION DM WORK EVALUATION DM CREDENTIAL PROGRAM or WORK EXPERIENCE MATERIAL HANDLING ASSESSMENT MATERIAL HANDLING CERTIFICATION MATERIAL HANDLING WORK EXPERIENCE JOB DEVELOPMENT DVR SUPPORTED EMPLOYMENT TOTALS M IN U S D U A L

Total DVR OTHER W2 Private Pay IRIS School Work Program

Total Other

COMMUNITY EMPLOYMENT EFFECTIVENESS MEASURES Long Term Support—Supported Employment

2012

2013 GOAL (Min—Opt)

Maximize # of hours worked per week

9.8

12-18

11.2

Maximize % working at Goal # of hours per week

96%

90-100%

93%

Maximize earnings

$7.44

>=$7.25

$7.80

Maximize % of employees receiving benefits

18%

25-40%

17%

Maximize % of employees receiving wage increase

45-65%

Maximize % of employees receiving a promotion

5-15%

Maximize % of employees receiving more hours

5-15%

Maximize # of successful closures

2-6

Maximize % on the job end of year

96%

75%-98%

98%

Maximize % of DVR Supported hires

95%

80-100%

24 or 100%

Maximize % of DVR Supported maintaining jobs

72%

65-85%

100%

Maximize the % of DVR Placements

64%

50%/55%/60%

9 of 29 or 31%

Maximize the # of hours worked per week

20-40

Maximize earnings

$8.18

>=$7.50

$8.57

Maximize % receiving benefits

33%

35-55%

22%

Maximize % of employees receiving a wage increase

33%

65-85%

11%

Maximize % placements retaining jobs at 6 month review

100%

50%

91%

2013 Actual

DVR Supported Employment

Community Based Employment

30 DAY Follow-Up Results - # of Surveys—51 Contact is made with individuals 30 days following discharge from programming to track the outcomes of services. Did ODC assist you in achieving personal goals?

97% of those responding said — Yes

Were you satisfied with the help that ODC gave you?

97% of those responding said — Yes

Status 30 Days Post Discharge

Program at Discharge 14 Community Based Employment

Employed

Further services not needed

17 DVR Supported Employment

Receiving Recommended Services

13 Prevocational Training Program

No Response

Long Term Supported Employment

Other

Assessment

Refused Recommended Services

5 Other

CENTER BASED EFFECTIVENESS MEASURES

2012

2013 GOAL (Min—Opt)

2013 Actual

62%

80% - 100%

62%

Maximize the % of personal goals achieved Work Services Workskills

62%

80% - 90%

62%

BlendedVoc Day Services

74%

80% - 90%

86%

Maximize productivity (% who maintained or increased individual productivity) Work Services

54%

45% - 65%

54%

Workskills

62%

45% - 65%

62%

Maximize # integrating into community through volunteering

20-40-50

Maximize # in work crew or enclave

5-8-10

2013 EFFICIENCY MEASURES

2012

DVR Job Development ·

2013 Goal

2013 Actual

Min—Opt

To minimize the # of days from entering

80/70/60

77 Ave.

24.6

90/60/30

10.5 Ave.

170

100/90/80

199 Ave.

90/60/30

1.6 Ave.

90/80/70

119 Ave.

2/4/6

90/60/30

1 Ave.

90/60/30

9.5 Ave.

Job Development to job experience or hire ·

Minimize # of days from referral to intake

DVR Supported Employment Program ·

To minimize the number of days from entering SEP to hire

Minimize the # of days from referral to entrance

Long Term Supported Employment Program ·

To minimize the # of days between losing a job & acquiring a new job

To maximize the # of Supported Employment to independently maintain employment (Closures)

Minimize # of days from referral to intake

Long Term Prevocational Services ·

Minimize # of days from referral to intake

Long Term Funded Workskills/BlendedVoc Day Services ·

Minimize # of days from referral to intake

90/60/30

13 Ave.

10/15/20

53/90 or 58%

50%

64/101 or 63%

10/15/20

REBALANCING GOALS FOR 2013 ·

Maximize # adding or transferring to community employment services

63% or 64 out of 101 new referrals went directly into community

Maximize # of new referrals who go directly into community employment services or a combination of community and prevocational services

Maximize # of agency based individuals who obtain at least p/t integrated employment

AGENCY BASED EMPLOYMENT TRAINING PROGRAM PARTICIPANT SURVEY

98%

How happy are you with your goals & results?

194 Surveys

97%

How satisfied are you with services you receive from ODC?

93%

Is your work place safe?

93%

How happy are you with your rate of pay?

91%

Did you help develop your goals?

Percentage indicates an approval range of “satisfied” to “exceeds expectations”.

149 BUSINESSES EMPLOYED INDIVIDUALS THROUGH ODC EMPLOYMENT RESOURCES (NEW Employers in BOLD) Marshfield

Ministry St. Joseph’s Hospital—PACU

Culver’s

A & B Process Systems

Mueller Publishing

Department of Transportation

AmericInn

Nasonville Dairy

Express Recycling Solutions Inc

Arby’s Roast Beef Restaurant

Northside Elder Estates

Farmers Insurance

Associated Sales & Leasing

Northwoods Evergreen

Fey Printing

Baltus Oil Company

Pick’n Save

FRP Composites

Bear’s Taxidermy

Piggly Wiggly

Goodwill Industries of NCW

Berryland Farms

Pinecrest Nursing Home

HJ Aviation

Blue Heron Brew Pub

Pizza Hut

Incourage Community Foundation

Britten’s Greenhouse

Pomp’s Tire

Jennings & Co.

Burger King of Marshfield

Quality Roofing

Jeremiah’s Crossing

Cabinet Shop

Riverside Athletic Club

Kwik Trip—8th St S

Central Wis Fair Association

Rose Bowl Lanes

Kwik Trip—Hwy 54

Chestnut Center for the Arts

Scotty’s Pizza

Kwik Trip—Plover

Child Care Centers of Mfld

Security Health Plan of Wisconsin Inc.

Kwik Trip West Grand

Chips Restaurant

Staab Construction

Laura’s Café

Church Mutual

Stoney River Assisted Living

Literacy Council Marathon/Wood

City of Marshfield—Finance Dept

Stratford Sport and Spine

Manilla Gorilla

City of Marshfield—IT Dept

Taco Bell

Mariani Packing Company

City of Marshfield—Police Dept

Target

Nekoosa Floral and Gifts

Courtside Furniture

Three’s Company

Paper City Savings

Dragt Chiropractic

Walgreens—Marshfield

Pomp’s Tire Service

Figi’s—Data Services

Walgreens—Merrill

Quality Feed and Seed

Figi’s—Grounds & Maintenance

Walmart

Quality Foods IGA – Baker Dr

Golden Dawn Dairy

Weber’s Farm

Quality Foods IGA – West Grand

Gondolier Restaurant

Wendorf Bus

Quality Plus Printing

Good Shepherd Lutheran Church

Wood County Transportation

Rapids Sign

Goodwill Industries of NC Wis

Wooden Creations

Renaissance Distribution Center

Hancock Fabrics

Woodfield Inn and Suites

Renaissance Learning

Hardee’s of Colby

Younkers

River City Cab

Hardee’s of Merrill

Wisconsin Rapids

SKS Machine

Hiller’s True Value Hardware

Accurate Auto

Sleep Inn

Hotel Marshfield

Advanced Disposal

South Wood County Humane Society

Janet’s Yarn and Crafts

Air Communications

Taco Johns

Kwik Trip—Marshfield

Anytime Fitness

The UPS Store

Kwik Trip—Merrill

Anointing Oil Faith Church

Tractor Supply Company

Kwik Trip—Wausau

Arborview Court

Unifirst Corporation

Kuyoth Custom Auto

Arborwood Lodge

V.I.P Kennels

Lang Furniture

Atomic Joe’s Coffee Co.

Walgreen’s

Laundry Room

Bank A Count.

Walmart

Marshfield Area Chamber of Commerce

Bev’s Floral

Wisconsin Rapids Housing Authority

Marshfield Area United Way

Bob Gleason Insurance Services

Wisconsin Rapids Rafter’s

Marshfield Public Library

Bowlmor

WoodTrust Bank

Marshfield Scrap

Boys and Girls Club

WOW Logistics

Marshfield Senior Community Center

Bull’s Eye Country Club

YMCA – Adventure Center

McDonald’s of Marathon City

Bull’s Eye Credit Union

YMCA – Wellness Center

McDonald’s of Marshfield

Burger King

McMillan Electric

C & S Sales

Melody Garden Ice Cream Parlor

Central Wis Counseling

Menzner Lumber

Central Wis Home Builders Assoc.

Ministry St. Joseph’s Hospital— Environmental Services Ministry St. Joseph’s Hospital—Food and Nutrition

Chips of Wisconsin Rapids Community Care of Central Wisconsin Country Tots Child Dev Ctr.

THANK YOU to the employers who hired capable, motivated employees through ODC’s Employment Resources! We couldn’t fulfill our mission without you!

ODC Exceptional Needs Specialists, Job Coaches, Job/Employment/Kitchen Facilitators = Support, Assistance, Encouragement, Learning, Participation, Success EXCEPTIONAL NEEDS SPECIALISTS What if you couldn’t use the bathroom without help; couldn’t eat without someone feeding you; couldn’t get around without someone assisting you; had diabetes but you were unable to monitor your blood sugars; had epilepsy that caused seizures that threatened your life; had limited or no control of your hands, your legs…. How vulnerable would you feel? How important would it be to have someone who is compassionate, respectful, and concerned about your feelings helping you? All employees in services at ODC must demonstrate that they have all of these characteristics, especially our Exceptional Needs Specialists. No one should ever feel embarrassed, ashamed or self-conscious if there is a need that has to be addressed for them to participate in any of ODC’s programs. No one should ever feel they can’t participate because of these needs. ODC’s ENS staff demonstrate every day that each person is valued and deserves to be treated with the utmost of concern for their human dignity.

JOB TRAINERS We believe that work is an integral part of adult life, whether you have a disability or not. For individuals whose disabilities impact the ability to work independently, ODC’s employment support staff are there when and where they are needed. Whether it’s trying out a job, learning a job, figuring out a problem on the job or making the improvements and growth necessary to keep a job, the support team is there to “seamlessly” address any concerns that could affect the person’s ability to keep their job. Our goal is to be as invisible as possible, not only for the pride of the person but for the benefit of the employer who needs to run their business without interruptions or disruptions. LONG after the tasks of the jobs are learned, employment resources provide those supports necessary to address concerns and needs of the individual and the employer. Job Trainers are a critical connection between the employee and employer to ensure continued success on the job for the individual and the employer.

FACILITATORS—Job, Employment, Kitchen… ODC’s job facilitators make it possible for people to learn, to achieve, to challenge themselves to “try”. Working individually with people, devoting all of their attention to the person and the task provides the means to make goals become outcomes. The facilitators provide the training, tools and experiences that promote and advance the community employment skills and interests of individuals. These positions are not funded through funding agencies. ODC contributors including WoodTrust Bell Foundation, distributions from endowed funds from Incourage Community Foundation, and the ODC Endowment fund generously provide funding used to support the wages for these valuable positions that benefit people, one person at a time.

ODC is committed to providing the BEST employment and life enhancing services possible. Our long history, progressive programming and ability to change and adapt to the needs of the people we serve is evident in the outcomes achieved in employment for individuals. Hopefully people, no matter what their disability, will continue to benefit from quality, person-centered and self-determined goal achievement and daily life. Our society has come a long way from institutions. We strongly envision a community that recognizes the talents, skills, abilities and dreams of individuals with disabilities. It is our sincere hope that those dreams will be achievable for people and that we can contribute in whatever way possible to make them become reality. Let’s keep thinking forward. Let’s keep thinking community. Let’s keep thinking quality of life.

Opportunity Development Centers,Inc. 1191 Huntington Ave Wisconsin Rapids WI 54494 or 2406 E 21st St Marshfield WI 54449 PH: 715-424-2712 FAX: 715-421-1885 WEB: www. odcinc.com

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