ILLUSTRATION BY TODD PENDLETON, THE OKLAHOMAN GRAPHICS
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SUNDAY, DECEMBER 7, 2014
How the companies
TOP WORKPLACES
THE OKLAHOMAN | NEWSOK.COM
RANKED
Large (350+ employees) Rank
Company
Founded
Ownership
Sector
Okla Locations
Employees
1
American Energy Partners
2013
Partnership
Energy
2
400
2
Paycom
1998
Private
Payroll and HR Technology
3
645
3
McGraw Davisson Stewart LLC
1938
Private
Agents / Brokers
9
469
4
Oklahoma Medical Research Foundation
1946
Private
Biomedical Research
1
409
5
Whole Foods Market
1980
Public
Grocery
3
599
6
Ben E. Keith Foods of Oklahoma
1906
Private
Wholesale Foodservice Distribution
1
440
7
Continental Resources Inc.
1967
Public
Energy
4
755
8
Chaparral Energy Inc.
1988
Private
Energy
7
559
9
Mathis Bros. Furniture Co. Inc.
1950
Private
Furniture, Home Furnishings & Accessories
15
1162
10
SandRidge Energy Inc.
2006
Public
Energy
6
918
11
University of Central Oklahoma
1890
Government
Higher Education
4
1888
12
Southwestern Medical Center
1907
Parent company
Hospitals
2
503
13
Chesapeake Energy Corp.
1989
Public
Energy
18
4044
14
Blue Cross and Blue Shield of Oklahoma
1940
Cooperative/Mutual
Health Insurance
3
1100
15
Valir Health
1998
Private
Post Accute Care Rehabilitation and Hospice
1
415
Ownership
Sector
Okla Locations
Employees
Midsize (125 - 349 employees) Rank
Company
Founded
1
Oklahoma Sports & Orthopedics Institute
2006
Private
Physicians Practice
4
125
2
Express Services Inc.
1983
Private
Staffing
1
236
3
Canadian Valley Technology Center
1970
Public
Education
3
240
4
Top Of The World
1986
Private
Headwear
1
143
5
Raising Cane's Chicken Fingers
1996
Private
Restaurant
12
256
6
Price Edwards & Co.
1988
Partnership
Commercial Real Estate Services
29
200
7
Meridian Technology Center
1973
Public
Education
1
127
8
Guernsey
1928
Private
Engineers, Architects and Consultants
1
127
9
Newfield Exploration Mid-Continent Inc.
1989
Public
Energy
6
275
10
Mustang Fuel Corp.
1950
Private
Energy
6
153
11
MidCentral Energy Services
2010
Parent company
Energy
3
148
12
FAA Credit Union
1946
Cooperative/Mutual
Credit Union
7
154
13
FirstBank
1901
Private
Commercial Bank
5
153
14
Metro Technology Centers
1966
Public
Education
4
269
15
National American Insurance Company
1987
Private
Commercial Insurance Carrier
2
206
Ownership
Sector
Okla Locations
Employees
Small (Fewer than 125 employees) Rank
Company
Founded
1
OptionOne
2011
Private
Specialty Pharmaceutical
1
35
2
Christ the King
1949
Non-profit
Religious and Educational Institution
1
59
3
TBS Factoring Service
2004
Private
Financial Services & Insurance
1
94
4
EOG Resources Inc.
1985
Public
Energy
3
97
5
One General Agency Inc.
1951
Private
Insurance Consultants & Brokers
1
40
6
VI Marketing and Branding
1989
Private
Marketing and Branding
1
46
7
Air Assurance Co.
1985
Private
HVAC & Refrigeration
1
69
8
Phillips Theological Seminary
1907
Non-profit
Seminary / Graduate College
1
46
9
Collision Works
1996
Private
Collision Repair
5
71
10
NFP Maschino Hudelson & Associates
2002
Partnership
Insurance Consultants & Brokers
2
36
11
JMA Energy Company LLC
1968
Private
Energy
1
51
12
Anadarko School District
1907
Public
Education
1
45
13
PLICO
1979
Private
Insurance
1
35
14
Oklahoma One-Call System Inc.
1979
Non-profit
Utilities & Telecommunications
2
67
15
FTC Transportation
1986
Parent company
Transportation / Trucking
1
51
16
Wireless Vision
2004
Partnership
Wireless
11
65
17
Cordell Memorial Hospital
1989
Government
Hospitals
1
47
18
Saxum
2003
Private
Integrated Marketing Communications
2
45
19
Advantage Controls LLC
1994
Private
Electronics Controls & Pumps
1
110
20
4 Corners Homes
2005
Private
Development & Construction/Sales
1
47
21
Boardman LLC
1910
Private
Custom Steel Fabrication
1
90
22
Ranch Steakhouse
1999
Private
Restaurant
1
60
23
Oklahoma Department of Labor
1907
Government
State Government
1
66
24
R.K. Black Inc.
1952
Private
Office Technology
5
98
25
Oklahoma Arthritis Center
2000
Private
Rheumatology Center
1
54
26
Bank2
2002
Private
Community Bank
1
60
27
Oklahoma Allergy & Asthma Clinic
1925
Private
Physicians Practice
4
74
28
Gulfport Energy Corp.
1997
Public
Energy
1
110
29
Public Strategies
1990
Private
Project Management and Communications
1
95
30
Midlands
1990
Private
Insurance Consultants & Brokers
2
97
31
Selser Schaefer Architects
1993
Private
Architecture
1
49
32
Gateway Mortgage Group LLC
2000
Private
Financial Services
5
124
33
Hunzicker Brothers Inc.
1920
Private
Wholesale Distribution
8
104
34
BKD CPAs & Advisors
1923
Partnership
Certified Public Accountants & Advisors
3
119
35
Cookshack
1962
Private
Electrical Equipment, Appliances & Components
1
46
36
Central Rural Electric Cooperative
1938
Cooperative/Mutual
Electricity
1
100
37
Oklahoma Water Resources Board
1957
Government
State Government
4
111
38
YWCA Oklahoma City
1907
Non-profit
Non-profit
1
56
39
Cole + Reed PC
1988
Private
Certified Public Accountants & Consultants
1
87
40
Select Engineering Inc.
1999
Private
Energy
1
35
SOURCE: WORKPLACEDYNAMICS
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SUNDAY, DECEMBER 7, 2014
How the
I LOVE MY JOB BECAUSE ...
TOP WORKPLACES WERE DETERMINED FROM STAFF REPORTS
The Oklahoman partnered with Philadelphiabased WorkplaceDynamics, the employee survey firm, to determine the state’s Top Workplaces. Beginning in June, The Oklahoman ran articles and advertisements encouraging employees in the region to nominate their companies as Top Workplaces. WorkplaceDynamics then invited those companies, as well as other organizations in the state, to participate in the program. Anyone could nominate a company. The only requirement was that the organization employs at least 35 people in Oklahoma. The company could be public, private, nonprofit or governmental. To pick the Top Workplaces, WorkplaceDynamics went straight to the experts — the employees. In total, the firm invited 959 companies to participate, and surveyed 111 of them. The surveyed firms employ 26,151 people in Oklahoma. Receiving questionnaires were 22,814 employees, of whom 15,410 responded, either on paper or online. The employee survey included 22 questions covering seven factors. Three factors measure how employees feel about their day-to-day job: My work (training, work/life bal-
The surveyed firms employ 26,151 people in Oklahoma. Receiving questionnaires were 22,814 employees, of whom 15,410 responded, either on paper or online. ance); my manager (cares about concerns, helps learn and grow); and my pay and benefits. Three organizational health factors measure whether employees are working together toward a common cause: direction (where the company is headed, its values and leaders); execution (how the company is getting to where it aims to go); and connection (feeling appreciated and that their work is meaningful). Lastly, the survey measures engagement (retention, motivation and referral). The organizational health factors were the most important to Oklahoma employees, with the connection factor as the single most important. The pay and benefits factor was least important. While pay and benefits remain important to a point,
THE OKLAHOMAN | NEWSOK.COM
TOP WORKPLACES
they are more “table stakes” for Top Workplaces. Paying more money does not make a bad workplace better. After the surveys were completed, WorkplaceDynamics ran statistical tests to look for any questionable results. It disqualified a small number of employers based on those tests. Employers were then categorized into size bands because smaller employers tend to score higher than midsize employers, and midsize employers tend to score higher than large employers. Within each size band, the employers were ranked based solely on employee responses to the survey statements. The top employers in each size band were then selected as the Top Workplaces in Oklahoma for 2014. WorkplaceDynamics also determined a list of organizations worthy of special awards based on standout scores for specific survey statements. The Oklahoman did not pay WorkplaceDynamics for the surveys; the company did the research for its own business purposes. The Oklahoman also was not informed of the scores of each employer. You might wonder why your employer is not on the list. One possibility is that the company took the survey and scored too low. Another is that it chose not to participate.
The owners always try new things to try and make things better. They are never OK with just leaving things how they are.
It's always a learning adventure. CHAPARRAL ENERGY INC
I feel like I make a difference.
We are always focused on others. We want to help our customers, our employees, our owners, our building, our neighbors, our city and state.
BOARDMAN, LLC
BANK2
AIR ASSURANCE COMPANY
By the numbers This chart shows how strongly each statement correlates with how Oklahoma employees rate their workplaces. I feel genuinely appreciated at this company. I believe this company is going in the right direction. My job makes me feel like I am part of something meaningful. I have confidence in the leader of this company. I am confident about my future at this company. This company operates by strong values and ethics. Senior managers understand what is really happening at this company. At this company, we do things efficiently and well. This job has met or exceeded the expectations I had when I started. New ideas are encouraged at this company. My manager cares about my concerns. I feel well-informed about important decisions at this company. I get the formal training I want for my career. My manager helps me learn and grow. My manager makes it easier to do my job well. There is not a lot of negativity at my workplace. My pay is fair for the work I do. I have the flexibility I need to balance my work and personal life. My benefits package is good compared to others in this industry.
I LOVE MY JOB BECAUSE ... The owners and managers know it's our company as much as theirs. ADVANTAGE CONTROLS LLC
20%
30%
40%
50%
60%
70%
SOURCE: WORKPLACEDYNAMICS
THE OKLAHOMAN | NEWSOK.COM
TOP WORKPLACES
What matters most to
SUNDAY, DECEMBER 7, 2014
WORKPLACE SPOTLIGHT
EMPLOYEES? BY DOUG CLAFFEY CEO of WorkplaceDynamics
The 2014 Top Workplaces in Oklahoma show great diversity in size and sector. There’s Chesapeake Energy Corp., with more than 4,000 employees, and OptionOne with 35. What common thread winds through these Doug Claffey 70 Top WorkCEO of Workplaces? placeDynamics It’s not the perks, though there are many great perks represented in the Top 70, such as Cookshack, which offers a wellness program that includes free smoking cessation products, free annual physical exams, free pedometers and free flu shots. Our research of employee feedback concludes the common thread is having a healthy organization.
Workplace connections That begs the question, what is a healthy organization and what role do people play in it? Healthy organizations thrive on people who feel connected to their workplace through meaningful work and the belief their company is moving in the right direction. That gives executive leadership the task of ensuring their employees buy into where the company is going and how it is getting there. Executives are challenged to create a sense of connection between company and employee. Think about where you work or volunteer your time. Do you buy in to where the organization is heading and how it is getting there? Do you feel a connection? Employees among The Oklahoman’s Top Workplaces buy into
Employees among The Oklahoman’s Top Workplaces buy in to where they’re going and how they are getting there. So much so, they are not afraid to use the “L-word” when it comes to their jobs — “I love my job.” where they’re going and how they are getting there. So much so, they are not afraid to use the “L-word” when it comes to their jobs — “I love my job.” For example, an employee at Gateway Mortgage Group LLC commented: “I love the type of work that I am doing and the people who work at Gateway. The management has an open door policy and I feel like I could voice any concern.”
Organizational health In eight years of research with millions of workers across the United States, WorkplaceDynamics has determined more money or perks do not account for the difference between an average or poor workplace. Employees want to work at a place that is organizationally healthy. By promoting organizational health, employees, leadership and investors are aligned. Employees want high levels of organizational health because it enriches their working life. Investors want high levels of organizational health because it makes their companies more successful. Good leaders want to serve both groups. And when more employees are fulfilled and more organizations are successful, communities benefit.
Top of the World employees run to support the Oklahoma Strong Monument Project. PHOTOS PROVIDED
For its employee appreciation day, TBS Factoring Service hosted a Let’s Luau lunch catered by Head Country BBQ.
I LOVE MY JOB BECAUSE ... It’s a good company with good people and strong, honest leadership.
They stand beside every employee in the good and bad times.
NATIONAL AMERICAN INSURANCE CO.
ONE GENERAL AGENCY INC
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SUNDAY, DECEMBER 7, 2014
TOP WORKPLACES
WORKPLACE SPOTLIGHT
Mathis Brothers employees work out in the onsite fitness center.
PHOTOS PROVIDED
I LOVE MY JOB BECAUSE ... It is a beautiful and safe place to work. MATHIS BROTHERS FURNITURE CO. INC.
Left: SandRidge Energy Inc. employees volunteer at Peppers Ranch.
We have half-day Fridays, casual Fridays and they are always having some event for all of us! SANDRIDGE ENERGY INC.
I feel that my employer cares about me not just an employee, but as a person with a life outside of work. OKLAHOMA ARTHRITIS CENTER
I feel that my contributions are recognized and I can see how my contributions tie to the bottom line of the company. MUSTANG FUEL CORP.
Advantage Controls coworkers are seeb during a friendly jousting match at the annual picnic.
THE OKLAHOMAN | NEWSOK.COM
THE OKLAHOMAN | NEWSOK.COM
TOP WORKPLACES
SUNDAY, DECEMBER 7, 2014
7S
TOP LARGE EMPLOYER
Newcomer makes workers welcome The on-site fitness facility of American Energy Partners bears the company slogan — “Hard work works here” — which is used on everything from the company’s Corporate Challenge T-shirts to employment advertisements. PHOTO BY DAVID MCDANIEL, THE OKLAHOMAN
Pops Deli is seen inside American Energy Partners, the large company winner among 2014 Top Workplaces.
American Energy Partners employees compete in the Corporate Challenge tug of war competition. PHOTO PROVIDED
PHOTO BY DAVID MCDANIEL, THE OKLAHOMAN
New Jersey native Greg Boxer restaurant when Boxer’s parents recently resigned from Goldman came to visit their son in his new Sachs in Manhattan to join condominium in the historic American Energy Partners — the Deep Deuce neighborhood. Meanwhile, Oklahoma CityBoxer said the based oil and natcompany’s onural gas operating Paula site, 24-hour gym and asset manageBurkes at 301 NW 63 and ment company pburkes@ opubco.com rowing, soccer started last year by and other sports Aubrey McClenteams provided don. perfect social outBoxer said he BUSINESS WRITER lets to bring him couldn’t have received a more generous welcome and other employees together. So Boxer wasn’t at all surin his move from the East Coast prised to learn his new employer here in August. “Everyone went way above the has been named No. 1 among call of duty to make me feel like large companies in The OklahoOklahoma City was home,” he man’s Top Workplaces 2014 list. Readers, however, may be. said. “It was remarkable.” A colleague in his department American Energy Partners only had Boxer over for dinner. A se- recently opened its doors — on nior vice president invited him to April 2, 2013. The company since play golf. Even McClendon ar- has grown from 12 employees to ranged a dinner at a local fine more than 650 —400 in Oklaho-
ma City —and continues to add 25 or more employees per month, according to its Top Workplaces application.
A new opportunity The very fact that American Energy Partners is a new and fast-growing company is what makes it a great place to work, said Matthew Hatami, senior operations engineer. “As an engineer, I had lots of opportunities,” Hatami said, “but there’s nothing like this anywhere in the U.S. I knew it could be a once-in-a-lifetime opportunity to help build a new company with the smartest and most dedicated in the oil and gas industry, who’ve had a track record of success.” McClendon is the co-founder and former CEO of Chesapeake Energy Corp., where some 60 percent of American Energy
Partner’s staff once worked. American Energy Partners offers generous benefits. All employees working 30 hours or more per week have health, dental, vision, short- and long-term disability, and life insurance from the first day of employment. That was crucial for Houston transplant and senior finance associate Cash Cameron, who joined AEP on May 30 and welcomed his first child two months later. “The benefits not only kicked in on Day 1, but they were also better (than his former package),” Cameron said. American Energy Partners every pay period contributes 3 percent of employees’ salaries to their 401(k) retirement funds, regardless of employee participation. In addition, the company matches employee contributions dollarfor-dollar up to 15 percent. The 3
percent vests immediately.
A different workplace Operations Director Joe Craig, who’s worked more than 30 years in the industry, jokes that he wishes he’d always had such rich benefits. But he said it’s American Energy Partners’ fast pace — not its benefits — that attracts him. “You’re not siloed in one area,” Craig said. “I’m in operations, but work in different disciplines — like completion wells and land projects — to help reach our common goal.” All new hires receive a personal email from McClendon, and everyone sits in meetings with him, Craig said. “It’s a great place to be,” Senior Land Technician Rachel Hubbard said. “There’s a family feel here, our ideas are appreciated and our opinions matter.”
THE OKLAHOMAN | NEWSOK.COM
TOP WORKPLACES
SUNDAY, DECEMBER 7, 2014
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TOP MEDIUM EMPLOYER
Oklahoma Sports & Orthopedics ranks best Paula Burkes pburkes@ opubco.com
BUSINESS WRITER
Oklahoma Sports & Orthopedics Institute’s top billing among midsize companies on The Oklahoman’s Top Workplaces 2014 list is an affirmation of sorts for orthopedic surgeon James Bond, who founded the company with two colleagues in 2006. “Creating a great environment was the whole point when we came out of medical school as residents and rotated through various clinics,” Bond said. “Bottom line, we wanted everyone — patients and employees — to be treated in the right way, and we knew we couldn’t change existing practices from the inside out,” he said. “Today, our whole staff embodies that mission and vision,” Bond said. “We’ve created a culture of healing that goes beyond the doctor-patient relationship, which is good because a physician only sees a patient for 10 minutes. Everything else, from scheduling to physical therapy, is so much bigger.” From five people and one X-ray machine in Norman, Oklahoma Sports & Orthopedics in eight years has grown to 116 employees and 15 providers, and opened branch offices in Moore, Oklahoma City, Edmond, Shawnee and Chickasha. In the past two years, Human Resources Direc-
Oklahoma Sports & Orthopedics Institute staff enjoying Halloween at the office. PHOTO PROVIDED
tor Kelley Hanna has watched the company double in size. A former college gymnast, Hanna came to Oklahoma Sports & Orthopedics four years ago as a knee patient and, because of the caring environment, decided she wanted to work there. She started at the front desk in customer service, quickly moved to an administrative role, then on to a medical assistant job and finally, to HR director two years ago. Her prior work experience includes mall management. “Although our benefits are very important to candidates — we match up to 4 percent of 401(k) contributions and an employee’s share of health insurance can be as low as $19.36 monthly if they participate in six wellness events a month — the culture and dynamics of the place is what is so amazing,” Hanna said. The firm’s chief operating officer, Chris Moslander, “maintains an opendoor policy and, in staff meetings, shares the di-
Physical therapy assistant Melody Hoppers works with patient Makayla Bowling at the Oklahoma Sports & Orthopedics Institute in Norman. PHOTO BY JIM BECKEL, THE OKLAHOMAN
Creating a great environment was the whole point when we came out of medical school as residents and rotated through various clinics.” JAMES BOND
rection the company is going with all employees, regardless of station,” Hanna said. “Employees feel very appreciated.” Scheduler T.J. Crowley agrees. “I feel comfortable here; it feels like family,” he said. He and the other schedulers commit to 15-minute morning and afternoon breaks “to de-stress, sit and talk, including what we did the prior weekend or what we’re planning next,” Crowley said. “We see the doctors not only in the office, but at Corporate Challenge events or weekly boot camps,” he said. “They’re always welcoming, and want to make
sure employees are happy and well taken care of.” Employees are encouraged to use the business’ on-site physical therapy gyms and participate in free morning boot camps run by an employee trainer at the various locations. Anne Miles, a practice manager for one of the founding doctors, takes advantage of the Monday session in Norman where she works, and showers downstairs afterward, and also the Thursday morning boot camp at the Oklahoma Sports & Orthopedics Oklahoma City office, near where she lives. In an companywide holiday challenge last year,
OSOI medical assistants Deneice Johnson, left, and Julie Parizek sport “Bond Girl” and “Knutson Crew” T-shirts, made for the surgeons for whom they respectively work. PHOTO BY JIM BECKEL, THE OKLAHOMAN
Miles dropped 11 pounds between late October and early January to win a top cash prize. “I’m a very competitive person for one,” she said. “Plus, I was preparing for my stepdaughter’s February wedding.” Employees can earn additional points toward reduced insurance premiums through not only wellness events, but by participating in community events. Staff
have volunteered at Habitat for Humanity, the Oklahoma City Zoo, the Endeavor Games, the Heart Walk, the Regional Food Bank, LoveWorks Ministry Project, the Oklahoma Business Ethics Consortium and the Toby Keith OK Kids Korral. Oklahoma Sports & Orthopedics also won the Direction Special Award, meaning employees feel good about the direction the company is headed.
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SUNDAY, DECEMBER 7, 2014
WORKPLACE SPOTLIGHT
TOP WORKPLACES
THE OKLAHOMAN | NEWSOK.COM
I get to treat customers and employees like I want to be treated. COLLISION WORKS
I work with and for great people, who have integrity, take responsibility, and work hard. EXPRESS EMPLOYMENT PROFESSIONALS
On Halloween, VI Marketing & Branding hosted its 12th annual Carne Diem chili cook–off. PHOTOS PROVIDED
I LOVE MY JOB BECAUSE ... I feel like my opinions, suggestions, and ideas are taken into consideration by management, and I have opportunities for growth. COOKSHACK
My manager does not micro-manage. Our department functions on the concept: You were hired for the job, you have the skills to get the job done. EOG RESOURCES INC
The Valir Health bowlers team pose for a picture.
BKD Managing Partner Todd Lisle (right as spiderman) and Partner Chad Moore scale their office building at Leadership Square.
THE OKLAHOMAN | NEWSOK.COM
TOP WORKPLACES
SUNDAY, DECEMBER 7, 2014
11S
TOP SMALL EMPLOYER
Pharmacists glad to rejoin old bosses Paula Burkes pburkes@ opubco.com
BUSINESS WRITER
At OptionOne, a massage therapist visits monthly to offer all employees 20-minute massages. PHOTO PROVIDED
Shauna Hull, RN, right, works with patient Kristen Flores during a medication infusion at OptionOne, 14000 N Portland. PHOTO BY NATE BILLINGS, THE OKLAHOMAN
After they sold their 17year-old specialty pharmacy to Walgreens in 2005, Jeff and Tracey Wills weighed what to do next. Following a five-year noncompete agreement, they ultimately decided to stick with what they knew. In 2011, the couple opened OptionOne, whose staff mixes and administers intravenous nourishment, immunosuppressants and other medications at 14000 N Portland — along with delivering infusion and injectable medications to patients statewide. Their 35-member team, including eight former Walgreens employees who came back to work for them, couldn’t be happier — evidenced by OptionOne being named No. 1 among small businesses on The Oklahoman’s Top Workplaces 2014 list. The company also took the Communications Special Award, meaning employees feel well informed of important decisions. Pharmacist Susan Schwarz said she was glad to leave retail and rejoin Jeff Wills’ leadership team at OptionOne, now the largest independent specialty pharmacy in the state with 24-hour, local customer service. “Instead of 18 layers of corporate approval, we can make decisions here and now,” Schwarz said. “We all care about each other,
Pharmacy technician Sara Callow compounds IV nourishment at OptionOne. PHOTO BY NATE BILLINGS, THE OKLAHOMAN
and have watched each others’ families grow up.” Said Wills, president and chief operating officer, “Tracey and I feel like operating a business — and providing benefits and wages to people — is how we contribute to society. At OptionOne, I run a flat organization, am involved in day-today operations and want to keep it that way.” For a modest monthly contribution, full-time employees receive full health and dental packages along with a retirement program for which the company matches contributions up to 3 percent. Employees also receive subsidized gym memberships and pre-paid legal services, along with “Pizza Fridays” and “Massage Mondays,” when massage therapists visit monthly to
offer all employees 20minute massages. As a new college graduate, communications/business major Kimberly Cope said was she thankful when OptionOne took a chance on her. “Everyone else wanted experience,” she said. For OptionOne, Cope not only answered phones and greeted visitors, but also put the communications skills she learned in school to good use. Among other things, she drafted press releases, launched a company newsletter, coordinated the staff participation in the Light House sand volleyball league and Children’s Miracle Network road races, and substituted a successful donation program to the Regional Food Bank for traditional edible Christmas gifts to referring parties.
“I love the flexibility,” Cope said. Matt Wills, Jeff Wills’ son, now works for OptionOne, as vice president of corporate development. A religion undergraduate, Wills once aspired to the ministry, but instead earned a master’s in business administration and worked in investment banking and for a local franchisor before joining the family business. “I believe business is the best way to effect the change we want in society,” he said. “Everyone here at OptionOne is passionate about health care and believes we’re on the right side of health care. We offer infusion alternatives that are cheaper, more convenient and safer, and that’s something you can really put yourself behind.”
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SUNDAY, DECEMBER 7, 2014
TOP WORKPLACES
Special awards Award
Criteria
Recipient
Leadership
I have confidence in the leader of this company.
Aubrey K. McClendon, American Energy Partners
Leadership
I have confidence in the leader of this company.
Bob Funk, Express Services, Inc.
Leadership
I have confidence in the leader of this company.
C. Renzi Stone, Saxum
Direction
I believe this company is going in the right direction.
Oklahoma Sports & Orthopedics Institute
Managers
My manager helps me learn and grow. My manager makes it easier to do my job well. My manager cares about my concerns.
McGraw Davisson Stewart L.L.C.
New ideas
New ideas are encouraged at this company.
Anadarko School District
Doers
At this company, we do things efficiently and well.
Raising Cane's Chicken Fingers
Meaningfulness
My job makes me feel like I am part of something meaningful.
YWCA Oklahoma City
Ethics
This company operates by strong values and ethics.
Paycom
Clued in senior management
Senior managers understand Top Of The World what is really happening at this company.
Communication
I feel well-informed about important decisions at this company.
OptionOne
Appreciation
I feel genuinely appreciated at this company.
Whole Foods Market
Work/Life Flexibility
I have the flexibility I need to balance my work and personal life.
Phillips Theological Seminary
Training
I get the formal training I want for my career.
Meridian Technology Center
Benefits
My benefits package is good compared to others in this industry.
TBS Factoring Service
SOURCE: WORKPLACEDYNAMICS
THE OKLAHOMAN | NEWSOK.COM
THE OKLAHOMAN | NEWSOK.COM
I LOVE MY JOB BECAUSE ...
TOP WORKPLACES
WORKPLACE SPOTLIGHT
This company is committed to staying on the cutting edge of technology. GUERNSEY
I'm encouraged to think, learn, and share. GULFPORT ENERGY CORP.
I am free to use my creativity in my job. HUNZICKER BROTHERS INC.
The owner cares about the employees and reinforces it with great benefits, bonuses and salary. JMA ENERGY COMPANY LLC
The future is bright and upward mobility is a reality. MIDLANDS
Cole + Reed employees participate in National College Colors Day. PHOTO PROVIDED
SUNDAY, DECEMBER 7, 2014
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SUNDAY, DECEMBER 7, 2014
ON REPEAT The 24 repeat winners, followed by their 2014 and 2013 rankings, are: I Large: Paycom, runner up on both lists; OMRF, 4, 6; Whole Foods, 5, 3; Ben E. Keith, 6, 6 in midsize last year; Chapparal Energy, 8, 7; Southwestern Medical Center, 12, 9; and Valir Health, 15, 4. “For almost 30 years, Chaparral has worked to build a rewarding and challenging environment where people are excited to come to work each day. We provide a work atmosphere that is more conducive to a family-type environment. We encourage our employees to grow their skills and, as they do so, provide them with increasing levels of responsibility that gives every employee a real opportunity to excel,” Chaparral CEO Mark Fischer said. I Medium: Canadian Valley Technology Center, 3, 1; Top of the World, 4, 8; FAA Credit Union, 12, 7; FirstBank, 13, 3; and Metro Technology Centers, 14, 10. “I’m so proud our school has received this honor in back-to-back years,” said Greg Winters, Canadian Valley superintendent. “We truly have the finest and hardest-working employees that I’ve had the privilege of working around during my 40 years in education. Their focus every day is on helping our students be successful.” FAA CEO Steve Rasmussen said, “We strive for a good balance between a fun and professional workplace, because we want employees to look forward to coming to work every day. If they are happy, it is reflected in the service they give to our members,” he said. FirstBank Chairman Steve Burrage and President/CEO David Burrage said their staff has always been the secret to their success. Stephanie Bills, executive officer for human resources at Metro Technology Centers said, “As a continuous improvement organization, we embraced the 2013 Top Workplaces feedback report and identified opportunities for improvement to better meet the needs of our employees. Our greatest asset is our employees and we owe it to them to listen and respond to their critical feedback.” I Small: EOG Resources, 4, 1; NFP MHA, 10, 15; PLICO, 13, 7; Call Okie, 14, 20; Cordell Memorial Hospital, 17, 6; Saxum, 18, 19; Oklahoma Arthritis Center, 25, 22; Bank2, 26, 21; Midlands, 30, 25; Gateway Mortgage Group, 32, 10; BKD CPAs & Advisors, 34, 30; and Oklahoma Water Resources Board, 37, 18. “We believe our success is due to our commitment to honor the needs of both the individual employee and the corporation, as well as our ability to implement strategies that are consistent with our core values of integrity, respect, unity and relationship,” PLICO CEO Carl T. Hook said. “We believe this enhances our work culture, which improves effectiveness and efficiency in our quest to fulfill our customers’ needs.” Midlands CEO Charles Caldwell said, “If the principles of real estate value are location, location, location, then in our view, the value of our company is people, people, people. It’s all about our great people responding to a stable working environment; everything they do or don’t do makes a difference in this company.”
THE OKLAHOMAN | NEWSOK.COM
TOP WORKPLACES
They’re B-A-C-K SEVERAL FORMER WINNERS HAVE MADE THE 2014 LIST Paula Burkes pburkes@ opubco.com
BUSINESS WRITER
Nearly half of the companies recognized on last year’s Top Workplaces lists made the cut again this year. Among the 70 honorees — 15 large companies, 15 midsized and 40 small — 24 are repeat performers from The Oklahoman’s inaugural 2013 list, which totaled only 50, with 10, 10 and 30 in the respective categories. Across 24 repeat winners, five companies rose in rankings, including four recognized by Workplace Dynamics for quantifiable improvements, while two held steady. Among organizations with 350 or more employees, Oklahoma Medical Research Foundation (OMRF) climbed two notches to No. 4. Among those with 124 or fewer staff, NFP Maschino, Hudelson & Associates (MHA), an employee benefits company that employs 36 across Oklahoma City and Tulsa offices, moved to No. 15 from No. 10 last year; Oklahoma One-Call System (Call Okie), which has 67 employees between two offices, scaled to No. 14 from No. 20 last year; and Saxum integrated marketing communications company bumped up one spot to No.
On the 2014 large employer list, Oklahoma Medical Research Foundation (OMRF) climbed two notches to No. 4. PHOTO PROVIDED
I LOVE MY JOB BECAUSE ... The collaboration between the departments is one of respect and the common goal of taking care of the customer. BEN E. KEITH FOODS OF OKLAHOMA
18. In the midsize category, Norman-based Top of the World ball cap manufacturers moved up to No. 4 from No. 8. Staying the course were Paycom, which nabbed the runner-up spot on the 2013 and 2014 lists for top large companies, while Ben E. Keith finished No. 6 on this year’s large list, the same place it held last year on the midsize list. Over the past year, the food service distributor has grown from 346 employees to 440. “Paycom’s culture is founded on creating an environment that empowers its employees, allowing them to flourish and effectively contribute to our business,” Chief Executive Chad Richison said. “We are
honored to be recognized again, and thank our employees for their help in achieving this recognition.” Ben E. Keith General Manager Kirk Purnell said, “It’s no surprise that we are a repeat winner as our culture of making Ben E. Keith a great place to work is engrained in our organization. Keeping our employees happy working here is a value that we don’t take lightly.” According to Workplace Dynamics, Call Okie improved 6 percent from last year, with higher scores given by employees to the survey statements “My manager makes it easier to do my job” and “My manager cares about my concerns.” Call Okie Executive Director Susan Bohl said, “Team members tell anyone
that comes up to them, ‘This is a great place to work because every employee feels like they make a difference in keeping Oklahoman’s safe while digging.’ ” “It’s that passion for our mission that makes us so much more than just an organization,” Bohl said. “We help each other grow and each person is invested in the process.” OMRF, which has 409 employees, and Top of the World, with 143, each improved 5 percent, according to analysis, with OMRF making strides in the areas of “I feel well-informed about important decisions at this company” and “I am confident about my future at this company” and Top of the World in “At this company, we do things efficiently and well” and “My pay is fair for the work I do.” Finally, MHA scored 3 percent better, improving in “I get the formal training I want for my career” and “My benefits package is good compared to others in this industry.”
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Anadarko’s students win in class, sports
TOP WORKPLACES
SUNDAY, DECEMBER 7, 2014
15S
Paycom leads the way for
ETHICS POLICIES
ANADARKO — Mike Sparks didn’t hesitate to change things up at Anadarko High School to help students position themselves for success. Jay F. “We’ve taken Marks jmarks@ the traditional opubco.com schedule and kind of thrown it out the winBUSINESS WRITER dow,” he said. Sparks, who is in his third year as the school’s principal, credited Anadarko’s teachers for the improvements achieved by its 500-plus students. “It’s not a top-down thing,” he said. “It’s being driven by the people who actually do the work.”
Learning how to play the game He said he just gets the students where they’re supposed to be. That includes setting aside days for seniors to meet with colleges without disrupting their schedules, or switching classes so students can hear from other teachers as they are preparing for state tests. Sparks said the idea is to make learning a game, with students competing for Sonic cards and other prizes. He said school officials have been honest with students about their expectations. “What we’ve tried to tell our kids is, ‘Let’s be Warriors in the classroom too,’ ” Sparks said, referring to Anadarko’s nickname. He said one of the football players came up with his own way of expressing that goal: “An A on our chest and an A on the test.” Sparks said that focus helped Anadarko students achieve the school’s highest scores on four of seven state tests, while reducing the number of students who need remediation. Anadarko also improved its state rating by a full letter grade. “We’ve just created this system of teamwork, to be honest,” Sparks said. Sparks said students celebrated on the last day of school with an awards assembly and goofy competitions like bowling with frozen turkeys.
Paycom nabbed the runner-up spots on the 2013 and 2014 lists for top large companies. This year it earned top honors for ethics policies. PHOTO PROVIDED
EMPLOYEES GIVE OKLAHOMA CITY TECH COMPANY TOP MARKS FOR ETHICS
The entryway of the Paycom office is seen. PHOTO BY DAVID MCDANIEL, THE OKLAHOMAN
Based on survey results from em- all of its employees, executives and diployees, Oklahoma City-based Pay- rectors includes promoting a positive, com Software Inc. has earned top safe work environment, avoiding questionable gifts and honors for its ethics favors, as well as a policies. promise to compete Ethical practices are Brianna fairly and ethically for an important part of Bailey bbailey@ business opportunities. how Paycom does opubco.com As one of the largest business, said Chad and fastest-growing Richison, Paycom HR technology and founder and CEO. BUSINESS WRITER payroll services pro“Strong ethics and values should be cornerstones of any viders, Paycom serves more than great business, because the trust and 10,000 clients in all 50 states from 25 respect of your coworkers and clients offices across the country. Paycom has experienced rapid are not automatic; they have to be earned,” Richison said. “Each of our growth in its operations over the past coworkers understands that and puts two years. The company has grown it into practice.” from 523 employees at the end of 2011 Paycom’s corporate ethics policy for to 840 employees at the end of 2013.
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SUNDAY, DECEMBER 7, 2014
TOP WORKPLACES
TRAINING EDGE MERIDIAN TECHNOLOGY CENTER TAKES TOP RANK IN PROVIDING EDUCATION FOR EMPLOYEES Adam Wilmoth awilmoth@ opubco.com
ENERGY EDITOR STILLWATER — Meridian Technology Center’s emphasis on training and education is not limited to the customers it serves. The Stillwater-based training center specializes in providing training and education for students, job seekers and employees looking to advance in their careers. But that’s only part of the effort. “As a training institution, we think personal and professional development is important. We believe that for our students and customers and staff as well,” Superintendent Douglas R. Major said. “We’ve always had a philosophy that for us to provide the types of services needed for our community and students, our staff needs to be current. The only way we can do that is by providing continuing eduction.” Meridian Technology Center won the special award for training as part of The Oklahoman’s Top Workplaces. The recognition is based on employee surveys. Anonymous respondents said “all training is value added,” and that “all update training we do each year” is valuable. Another employee said “Meridian’s positive environment encourages growth among its staff and students.” Part of a network of 29 career technology centers throughout the state, Me-
Employees celebrate Career Tech superheroes at Meridian Technology Center. PHOTO PROVIDED
ridian Technology Center offers a variety of course offerings, including career training, and professional and personal interest. Ongoing training is becoming increasingly important as technology is updated rapidly and is becoming even more essential in many jobs and careers, Major said. “The needs that employers have changed so quickly,” he said. “If our staff is not current and up to date, they don’t have the skills to pass on to students. Things change dramatically. We need to make sure we’re on the leading edge of that.” To keep staff and instructors current, the training center provides both internal and external training opportunities. “We have a program in which we do some tuition reimbursement for employees taking college classes. We regularly send employees to seminars and discussions,” Major said. “Internally, we offer education in customer service
and how to use the technology provided to them. We have had classes on personal accountability and some supervisory training. We try to look at each employee’s job role and make sure they have the opportunity to participate in education and training that will help them.” Some employers balk at providing extended training out of concern that those employees will take that new understanding and leave for another job. “That could be a concern, but if we don’t train them and we don’t help them grow, they’re not beneficial to our customers,” Major said. “We’ve had employees we have provided assistance to and they have left for other opportunities. We can only be happy for them for that. We hope our work environment is beneficial to them, but if they feel like they have opportunities that are better for them, we want to help them in that as well.”
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TOP WORKPLACES
SUNDAY, DECEMBER 7, 2014
17S
CHICKEN FINGERS & COWBELLS get high marks for Raising Cane’s For employees at restaurant chain Raising Cane’s, it’s all about “One Love.” And more cowbell. The cowbell — inspired by the “Saturday Night Live” skit featuring Will Ferrell and Christopher Walken — hangs in every kitchen at Raising Cane’s. Employees can start ringing it when they think the workplace needs a little pick-me-up. “We have cowbell in the kitchen,” said Kelly Saunders, marketing advisor at Raising Cane’s. “We just like to have fun.” The fast-growing chicken-finger chain began in 1996 in Baton Rouge, La. It now has 15 corporately owned restaurants across Oklahoma, including 10 in the Oklahoma City metro area. The company has a department called “Cane’s
Paul Monies pmonies@ opubco.com
BUSINESS WRITER
Love,” which is dedicated to keep crew members and managers happy. Among the perks are vouchers for free turkeys at Thanksgiving, Christmas stockings with ornaments and crew picnics, where restaurant teams compete against each other in games like tug-of-war. On a whim, managers might buy a round of ice cream sandwiches or energy drinks for their fellow employees. Saunders said those are just a few examples of the “One Love” philosophy at Raising Cane’s.
Employees rated the chain highly in the “Doer” category, awarding companies that are efficient about executing their corporate vision. Raising Cane’s employees gave high marks to the consistent cleanliness of the restaurants and the quality of the chicken. “You’ll hear managers tell employees, ‘I want you guys to have a clean place to work,’ ” Saunders said. “Even though kitchens tend to get messy, especially when you’re working with fryers, we have a lot of cleaning happening. “We also have a very strict internal auditing program. We have an entire department whose job is to come out and do cleanliness checks on the restaurants.” In the survey, Raising Cane’s employees said the
WORKPLACE SPOTLIGHT I LOVE MY JOB BECAUSE ... There’s a strong emphasis on ethics and doing the right thing. VALIR HEALTH
I am able to use the talents that I have to make a positive contribution. PLICO
It is never boring. OKLAHOMA DEPARTMENT OF LABOR
Phillips Theological Seminary students enjoy the photo booth at the fall carnival. PHOTOS PROVIDED
One General Agency’s Summer Fun Day of friendly competition included a hula hoop contest.
A cowbell hangs inside a Raising Cane’s store.
company does a good job at executing on its corporate philosophy. “Our company culture is executing the perfect box in fresh, high-quality chicken meals,” Saunders said.
Raising Cane’s Chicken Fingers appreciation picnic featured a watermelon eating contest. PHOTOS PROVIDED
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SUNDAY, DECEMBER 7, 2014
WORKPLACE SPOTLIGHT
THE OKLAHOMAN | NEWSOK.COM
TOP WORKPLACES
Q&A WITH AUBREY K. MCCLENDON
Company builds energy in its workers BY PAULA BURKES
Continental Resources employees volunteer with Habitat for Humanity. PHOTOS PROVIDED
Saxum employees used its 11th anniversary as a chance to have fun.
Faculty and staff greet the University of Central Oklahoma’s Class of 2018.
Business Writer pburkes@opubco.com
successful companies that are shaping the E&P landscape.
Q: How do you keep employees passionate about their work? A: It always starts at the top — the organization’s leader must be someone who loves life, loves people, loves building businesses and shows genuine care about his employees and their lives. A leader with a joy for life at the top permeates the entire organization (the reverse holds true, too, as an unhappy leader breeds unhappiness throughout the ranks). In addition, I have always liked to hire employees who are naturally enthusiastic, hard-working and have been high performers in their lives. After that, my role is simply to help place them in the right position in the organization where they can be the happiest and most productive. For example, we have many accomplished individuals who excelled in college in academics, music or sports and are naturally driven to be high performers. Now that they’re onboard at American Energy, that same commitment to excellence naturally shows in their work. They are driven to excel, to lead and to innovate, regardless of the challenge. I believe working with best-in-class co-workers in a first-class office environment with the freedom, and in fact encouragement,
Q: How do you keep employees productive? A: One of the ways in which I create a highly productive environment is to encourage employees to be relentlessly curious — curious about our business, our industry and the world around them. Curious people are more interesting, more fun and more productive people. In addition, I always try to remove obstacles that can impede productivity — outdated technology, inefficient processes, collaboration barriers, and the hassles of daily life. All employees are provided with the technology and the tools they need to be productive when they are not at their desks. We’ve dedicated a large part of our office space to conference rooms so employees and teams can frequently collaborate in person, and collectively work through obstacles in real time. And we’re always looking for ways to make employees’ daily lives easier and better by making available to them a fitness center, restaurant, and soon a child care center. Enthusiasm, productivity and curiosity are some of the most contagious aspects of human behavior, and our goal is to always create and sustain an environment in which our employees can develop and enjoy those qualities of life.
Aubrey K. McClendon CEO of American Energy Partners
from the top to be creative, to challenge existing practices, to enjoy life and to have fun at the office creates a contagious environment where people want to come to work every day ready to meet the day’s challenges in an enthusiastic manner. You’ll notice it in our hallways and in our break rooms, employees move quickly and eagerly between tasks and meetings, hungry to tackle the next challenge, and they do it while smiling and enjoying each other’s company. At American Energy, we know that every day we’re creating value for our investors, ourselves, our coworkers, our vendors and royalty owner partners. We’re also proud to know we’re moving our country toward energy independence and to a more sustainable energy future. We are excited about the future because we are helping to shape
and deliver it. Q: How do you keep employees energetic about their work? A: I think it’s all about attitude, opportunity and reward. We set an example at the top of our organization by working energetically, while at the same time giving our employees the opportunity to add value, to take on additional responsibilities, and to see their suggestions become realities. No one has to say, “Put me in, coach!” Once onboard, they’re in. It’s up to them to seize the opportunities to shine, produce, create and innovate. And when they do, they are well-rewarded. In addition to competitive salaries, employees have guaranteed semiannual bonuses, a generous match on their 401(k) retirement account contribution and the opportunity for meaningful equity upside participation in a series of
I LOVE MY JOB BECAUSE ...
Price Edwards & Co. proudly supports the Susan G Komen Race for the Cure.
It’s the first company I've worked for that actually has a goal of 80 percent internal promotion.
I believe in what we are here to accomplish and my leadership and coworkers are a joy to work with.
I have the security of a very structured government job, but the flexibility of what feels like the private sector.
WIRELESS VISION
PUBLIC STRATEGIES
OKLAHOMA WATER RESOURCES BOARD
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TOP WORKPLACES
SUNDAY, DECEMBER 7, 2014
19S
Q&A WITH C. RENZI STONE Three Oklahoma companies were awarded special recognition for leadership based on the responses of their employees. We asked the leaders of those firms some questions about their thoughts on the topic.
Saxum invests in its employees’ lives BY PAULA BURKES
Q&A WITH BOB FUNK
Business Writer pburkes@opubco.com
Express workers buy into success
Q: How do you keep employees passionate about their work? A: Passion comes from within. Creativity is fostered by continual learning mixed in with new experiences. As a result, breakthrough ideas bubble up, which in turn creates collective and individual passion to see the idea become reality. My job is to serve.
BY PAULA BURKES
foundation for a long-term commitment from employees. We have a long-term goal to put a million people to work annually, and that’s something our headquarters employees and franchises can really rally behind.
Business Writer pburkes@opubco.com
Q: How do you keep employees passionate about their work? A: I meet and interview every headquarters employee before they are hired full time. I look to see if a candidate’s core values match those of Express, which are integrity, people, teamwork and built to last. We hire for loyalty and integrity before education level or skill. We celebrate successes with our employees, providing awards and rewards. We also have a fun committee that coordinates employee events around Easter, July 4, Halloween and Christmas. Q: How do you keep employees energetic about their work?
Bob Funk CEO of Express Employment Professionals
A: Express is a family and we support our employees. We align them with the goals of our company to foster buy-in for our vision, provide motivation and set the
Q: How do you keep employees productive? A: Express launched a people development initiative designed to increase leadership competencies, identify and develop future leaders, and engage employees. With 100 percent agreement from senior management, this strategic staff development focuses on succession planning and career path development. Express recognizes the need for “helping people succeed,” by developing responsible leaders and preparing them for larger roles in the company.
WORKPLACE SPOTLIGHT
Q: How do you convince employees, who have the option to leave, to stay? A: Studies show millennials change jobs often. Since many on our team are creative and highly educated, they are also frequently recruited to join other agencies and companies. My advice to them is to stay at Saxum as long as they are learning something new each day. My promise is a fast-paced, team-based environment with a trusting and talented leadership team who will help people achieve their professional and personal goals. Q: How do you keep em-
C. Renzi Stone CEO of Saxum
ployees productive? A: Society is slowly pivoting away from the industrial workday. By embracing an investment in people’s entire lives, not just their professional careers, a deepening relationship forms that creates trust. Happy people are productive people, so we celebrate Saxum values like being client-focused and having fun. Most productive people are also competitive, and a competitive environment breeds accountability and a deep sense of personal accomplishment when goals are reached.
I LOVE MY JOB BECAUSE ... I am allowed to do what I truly love; the people I work with are dedicated and passionate about education and administration strongly supports our efforts. CANADIAN VALLEY TECHNOLOGY CENTER
This place is genuine. I feel like it not only cares about members it cares about employees. CENTRAL RURAL ELECTRIC COOPERATIVE
It’s one of the few places I've worked where everyone is an actual team! Metro Technology staff deck the halls.
PHOTOS PROVIDED
Midlands CFO Dennis Ottis takes a pie in the face for a good cause.
TBS FACTORING SERVICE