Up Front

Fred Sherwin

bothered to look after the gentleman in front of me. Dumbfounded, I asked him if he had been looked after yet and he responded that he hadn’t, to which I immediately turned around, exited the building and returned to my car without the aforementioned medium double-double and raisin bran muffin.

Not a very good way to start one’s day. I would have lodged a formal complaint about the incident, but that probably would have taken longer than trying to order a medium double-double and raisin bran muffin.

Drive thrus were invented to speed up the process of giving and receiving one’s order with the added bonus of not needing to get out of your car. When a drive thru takes so long that it compels a person to slam their vehicle in reverse or jump the curb, there’s a problem.

It’s the same all over. In an effort to