Key leaders during the preparation

What the CQC does and how

The five CQC Domains/Standards

The CQC is the independent regulator of health and adult social care in England. It monitors and inspects services to see whether they are safe, effective, caring, responsive and well-led. When the CQC visits us, it will assess our services and care asking these key questions:

Are we Safe?

People are protected from abuse and avoidable harm.

Are we Effective?

People’s care and treatment achieves good outcomes, promotes a good quality of life, and is based on the best possible evidence.

The inspection team will combine the evidence from the inspection with a range of other information including:

• What the public, external partners in the public sector, carers and staff say about us • Complaints • Information from stakeholders • Service users’ and staff surveys • Peer review schemes • National databases This will allow the CQC to decide on a rating for the organisation:

Are we Caring?

Staff involve and treat people with compassion, kindness, dignity, and respect.

Are we Responsive?

Services are organised so that they meet people’s needs.

Are we Well-led?

The leadership, management, and governance of the organisation assure the delivery of highquality person-centred care, supports learning and innovation, and promotes an open and fair culture.

Outstanding

Good

Requires Improvement

Inadequate

Mark Peacock and Dr Thomas Elliot (seated). Islington Learning Disability Partnership (ILDP) and Islington CCG led the way vaccinating service users with learning disabilities through an innovative Covid-19 vaccination clinic and outreach programme.