Getting to Know Brand and Britt Insurance

By Kristen Eleveld

No one looks forward to contacting their insurance company. Between countless minutes spent on hold and the confusion of dealing with different departments, many people find themselves at a loss for what to do next. But one insurance company has spent the last forty years becoming exactly what you need and want in your insurance partner.

On the Cover: Big Insurance with a Hometown Feel

Founded in 1970, Brand and Britt Insurance (known as Britt Insurance at the time) has long been a familiar name to the community of Grayson. It is a truly family-owned and operated organization, and has always maintained the idea that “Protecting what’s important to you, is what’s important to us!”

And while they may be a hometown company, they run as efficiently and on as large of a scale as any of their industry comrades.

“We can help people from start to finish for all of their insurance coverage,” said Alicia Wehner, a Commercial Insurance Agent with Brand and Britt. “Commercial, bonding, personal, disability, group health – we do it all.”

Brand and Britt Insurance stands out among the competition in a myriad of ways, starting with the sheer number of options they are able to offer each client. They have partnered with over 35 different insurance carriers, meaning their clients have the ability to compare and contrast the services of each provider, and to choose the one that best suits their needs and their budget.

If that sounds like an overwhelming task, don’t worry – the agents at Brand and Britt make the process easy for you by doing all of the hard work themselves. All you have to do is answer some questions to let them know what you need, and then sit back as your agent researches all the best plans available to you.

“If you don’t like talking about yourself, you might be at the wrong place,” laughed Alicia as she described the company’s commitment to doing a thorough assessment in the earliest phase of the client relationship.

Whether Brand and Britt needs to come onsite to make a better assessment of your needs or go over your current policy to see how well it suits your company, they always understand the value that even the smallest detail can offer.

And once your policy is set up, the questions aren’t over! Brand and Britt reaches out to their clients on a regular basis to make sure there isn’t anything a client needs, and to ensure that their current plan is still the best fit.

“We are very hands-on,” Alicia said of her relationships with each of her clients. “We want to be the perfect addition to your business, so we strive for continued communication.”

With so much dedication to even potential clients, it’s no surprise that Brand and Britt places a high priority on serving their clients as individuals with unique needs. With seven commercial agents and eight personalized agents in the home office, they dedicate each working moment to serving their clients.

“No one is a number here,” said Alicia, who has been with the company for four years. “We give the same level of care to every client, no matter what.”

While Brand and Britt calls Grayson home, they are now licensed to operate in over 30 states, and have a total of 28 employees spread out over what will soon be four office locations in Georgia. Their clients run the gamut of large to small, coast to coast, and personalized to commercial insurance needs.

They even have an app! Both iPhone and Android users can download the free Brand and Britt app to access everything they need, right from their phones. A copy of your policy, your auto ID cards, and anything else you may need is always ready and waiting for you. But Alicia stresses that clients do not have to use the app or its tools to make the most out of their insurance policy. Agents are always available to help with claims, speak with your provider, and everything in between.

More at www.BrandAndBritt.com