Africa Outlook - Issue 48 by Outlook Publishing

WWW.AFRIC AOUTLOOKMAG.COM

Equatorial Coca-Cola Bottling Company is not only quenching the thirst of 13 countries across Africa, but is simultaneously contributing to the continent’s social and environmental development

OIL & GAS: FUELLING BRIGHTER FUTURES 12

GE expands its facilities in sub-Saharan Africa

BARLOWORLD EQUIPMENT SOUTH AFRICA 142

A partner with power

INDUSTRIAL DEVELOPMENT CORP. ZAMBIA 90

KENGEN 60 Taking Kenya from good to great

Spearheading Zambia’s commercial investments agenda

AFRICA OUTLOOK ISSUE 48 FEATURING: PHARMA DYNAMICS | FACILITIES MANAGEMENT SOLUTIONS PTY LTD | AFRICA ENERGY FORUM

Business Travel Guides

A complete guide to the world’s most popular locations

C A I R O

CAIRO

The historical masterpiece with a modern touch The historical hub of Egypt is showing the business world what it’s made of as one of the world’s greatest and most beautiful megacities

erfectly positioned on the river Nile, Cairo is a historical hub of Egypt, with endless heritage monuments nestled up to modern skyscrapers and all the luxuries that you would expect and require as a modern-day business traveller. As one of the largest cities in the MENA region, Masr – the Egyptian Arabic name for Egypt itself – provides the perfect backdrop for a working trip, easily accessible by Cairo International

Writer: Matthew Staff Airport which is the largest in Africa. No matter your schedule, no trip would be complete without a trip to the Giza Pyramids in the nearby Saqqara Pyramid complex, where visitors can gain a glimpse into Egypt’s rich history, seeing the first-step pyramid built by the architect Imhotep, for the third dynasty

Facts & Figures

Pharoah, Djoser. If you are looking for an escape from the busy streets of Cairo, which have been known over the years to make Manhattan look like an empty street, a quiet respite can be found on the Gezira Island of Zamalek, with upmarket shopping available. However if you are looking for a slightly more cultural escape then the Egyptian Museum is a must-see, with enough ancient Egyptian artefacts to last a lifetime. The bustling and, at times, slightly overwhelming atmosphere in Cairo is a small price to pay for experiencing the energy that the city has to offer its visitors.

The Business End C A I R O H A S been a hub of industry for many years, hence why this has manifested into creating a wide business travel network in the city. Alongside the oldest and largest film and music industries in the Arab world, the city also hosts the world’s second-oldest institution of higher learning; AlAzhar University. As a result, many international businesses and organisations have placed their regional headquarters in the city, adding to the already electric atmosphere Cairo has to offer. Despite its modern attributes, the pace of business is slower in Cairo than the working culture in European countries and further afield, with a typical business

WWW.AFRICAOUTLOOKMAG.COM

travellers the perfect relaxing retreat in their droves, and gives business beach that brings holiday makers in, sun-kissed stretch of urban-meetsselling itself as an accommodating and by the so-called Friendly City of PE; Eastern Cape-located area is epitomised cities in the form of Port Elizabeth, the containing one of the country’s largest significant and renowned leader, and Named after the country’s most Nelson Mandela Bay. dynamic as the coastal region of year, with few as impressive and grace their shores each millions of tourists who to showcase to the embarrassment of riches outh Africa has an

Elizabeth. no matter how long their stay in Port business traveller should look to take it is this walk on the wild side that the as the primary tourist attractions, and a plethora of natural beauty that acts chequered history are rare walls amid Elizabeth - and indeed South Africa’s Copious museums documenting Port too. warm seas there is plenty to see inland away from the stunning beaches and the scene for the region as a whole. Yet, seaports along Algoa Bay, but that sets only acts as one of the country’s main kilometre stretch of coastline that not Despatch and Uitenhage, it is the 16 Also comprising areas including away from the boardroom.

Writer: Matthew Staff

more relaxed scale heart, the Eastern Cape’s prime asset means business on a With the historical and natural appeal of Port Elizabeth at its

Metropolitan Municipality Nelson Mandela Bay N E L S O N

M A N D E L A

B A Y

Egypt

Languages:

Arabic, English, French

Area:

453 kilometres squared

Currency:

Egyptian Pound

Time zone:

UTC +2

Dialling code:

+20

Internet TLD:

.eg

Climate:

Arid desert climate

day running from 8am to 2pm in the summer, then 9am to 1pm with an extra two hours between 5pm and 7pm in the winter. It is also important to remember that no business is conducted on a Friday - the Muslim holy day therefore offering up the perfect opportunity to explore your surroundings should the opportunity present itself. Not only is Cairo’s infrastructure geared up for large-scale business travel, but it is also bolstering its smaller start-up presence in the city, creating a whole new corner of the market for investment and industry developments. Cairo is constantly buzzing with opportunity, creating an environment rife with enthusiasm for business.

See page 26

Country:

WWW.AFRICAOUTLOOKMAG.COM

those in search of a break from urban life. post office headquarters. abundance or wildlife-situated resorts for City Hall, Port Elizabeth skyline by the towering Eastern Cape and location; with five star hotels in acumen to be found; dominated in the of options in regards to price, style underlying current of economic standpoint, the Bay offers a myriad however, and there is still an From an accommodation business district of Port Elizabeth, list. Veering towards the central be quite low down on their priority the area. it’s probable that cars and ore will of sights to behold when visiting their careers; and once they arrive, Frederick - only scratch the surface Nelson Mandela Bay at some point in Monument, and the old stone Fort executive community to explore city hall, the Donkin Reserve Park and shortage of opportunity for the world’s links to the Campanile bell tower, the international conglomerates leaves no the Donkin Heritage Trail - which includes Continental, its natural bridge to wider with numerous local historic landmarks like Housing the likes of General Motors, Ford and beaches like King’s Beach and Hobie Beach, combined local economy. The combination of safe and hospitable swimming with manufacturing the single largest contributor to the tourism ever since the municipality’s inception in 2001. being the home of South Africa’s motor vehicle trade, Bay’s primary economic driver has been through distributing domain - the city is now better known for it probably comes as no surprise that Nelson Mandela export opportunities - especially in the ore-loading and Given its attractions and pulling factors as a location, while its coastal positioning still lends itself to importof all regional trade came through Port Elizabeth, and From an industrial standpoint, historically, the majority

Our Business Travel section not only gives executives the complete guide to the world’s most popular populous locations, but also gives said Theand Business End locations the perfect opportunity to showcase their own businesses, events, venues and services to a truly international audience and readership of more than 165,000 each month. Internet TLD:

.za

Dialling code:

+27

Time zone:

UTC+2

Currency:

Rand

Population (2011): 1.1 million Area:

kilometres 1,959 square

Languages:

English Xhosa, Afrikaans,

Province:

Eastern Cape

Country:

South Africa

Facts & Figures

To share in this unrivalled exposure and to put your own offering on our map, then please contact our Sales Managers, Joe Palliser or Ryan Gray to find out more. B

joe.palliser@outlookpublishing.com

+44 (0)1603 959 676

ryan.gray@outlookpublishing.com

+44 (0)1603 959 672

W E L C O M E Filling Africa with Joy When the Equatorial Coca-Cola Bottling Company project was introduced to Africa in 1989, few would have doubted The Coca-Cola Company venture’s success in bringing worldclass beverages to the continent, but in the decades that have followed, onlookers may have been forgiven for failing to anticipate the wider social and environmental impacts that the business has had. Our case and point this month leads us to Ghana via the Equatorial Coca-Cola Bottling Company of Ghana (TTCBCG) as we assess not just the entity’s inevitable rise to prominence from a market share and product offering perspective, but from a wider social enrichment point of view too. TCCBCG’s Managing Director, Felix Gomis talks us through its all-encompassing sustainability plan for Ghana and the continent as a whole, stating its goal “to sustain the profile of our brands as the preferred beverage choice for all times; and to evolve our company as the preferred place of work, the established industry leader, and a recognised partner for sustainable development in the communities in which we operate”. Food & drink is set to become a concerted focus for Africa Outlook in the months to come, and while there aren’t many bigger names than Coca-Cola to help kick-start the drive, its supporting cast is similarly significant and successful in their own rights; this month introducing Harbour House Group, NASCO Group and Avnash Industries, as well as a bonus appearance from the neighbouring agricultural sector in the form of Dizengoff Nigeria. Additionally, rather than simply focusing on who’s fuelling and feeding Africa, we also take a look at the key protagonists powering the continent as well. Headed by our analysis of GE and its sub-Saharan African facility expansions; areas of energy, utilities and oil & gas are on hand to add further insight via Kenya Electricity Generating Company, Averda and Industrial Development Corporation Zambia. Finally, our financial focus which began at the start of this year in the halls of the Annual Africa Insurance Forum is rounded up in the same place with a review of the event, as well as exclusive accounts from two of its attendees; Hollard Insurance Zambia and Sanlam Mozambique. WWW.AFRIC AOUTLOOKMAG.COM

Equatorial Coca-Cola Bottling Company is not only quenching the thirst of 13 countries across Africa, but is simultaneously contributing to the continent’s social and environmental development

OIL & GAS: FUELLING BRIGHTER FUTURES 00

GE expands its facilities in sub-Saharan Africa

BARLOWORLD EQUIPMENT SOUTH AFRICA 00

A partner with power

INDUSTRIAL DEVELOPMENT CORP. ZAMBIA 00

KENGEN 00 Taking Kenya from good to great

Spearheading Zambia’s commercial investments agenda

AFRICA OUTLOOK ISSUE 48 FEATURING: PHARMA DYNAMICS | FACILITIES MANAGEMENT SOLUTIONS PTY LTD | AFRICA ENERGY FORUM

EDITORIAL Editorial Director: Matthew Staff matthew.staff@outlookpublishing.com Deputy Editor: Phoebe Calver phoebe.calver@outlookpublishing.com

PRODUCTION Production Manager: Daniel George daniel.george@outlookpublishing.com Art Director: Stephen Giles steve.giles@outlookpublishing.com Advert Designer: Mandy Farnell mandy.farnell@outlookpublishing.com Images: Thinkstock by Getty Images

BUSINESS Sales Director: Nick Norris nick.norris@outlookpublishing.com Operations Director: James Mitchell james.mitchell@outlookpublishing.com Heads of Projects: Arron Rampling arron.rampling@outlookpublishing.com Donovan Smith donovan.smith@outlookpublishing.com Kane Weller kane.weller@outlookpublishing.com Tom Cullum tom.cullum@outlookpublishing.com Training Development Manager: Eddie Clinton eddie.clinton@outlookpublishing.com Sales Managers: Joe Palliser joe.palliser@outlookpublishing.com Ryan Gray ryan.gray@outlookpublishing.com Project Managers: Callam Waller callam.waller@outlookpublishing.com Josh Hyland josh.hyland@outlookpublishing.com Joshua Mann joshua.mann@outlookpublishing.com Stuart Parker stuart.parker@outlookpublishing.com

ADMINISTRATION Finance Director: Suzanne Welsh suzanne.welsh@outlookpublishing.com Office & Finance Manager: Sophia Curran sophia.curran@outlookpublishing.com WEB DESIGN: Hamit Saka IT: James Le-May

OUTLOOK PUBLISHING Managing Director: Ben Weaver ben.weaver@outlookpublishing.com Chairman: Mark Weaver CONTACT Outlook Publishing Ltd Woburn House, 84 St Benedicts Street, Norwich, Norfolk, NR2 4AB, United Kingdom Sales: +44 (0) 1603 959 652 Editorial: +44 (0) 1603 959 655 SUBSCRIPTIONS Tel: +44 (0)1603 959 655 Email: matthew.staff@outlookpublishing.com

www.africaoutlookmag.com Like us on Facebook - facebook.com/africaoutlook Follow us on Twitter - @Africa_Outlook

Matthew Staff

Editorial Director, Outlook Publishing

Enjoy the issue!

WWW.AFRICAOUTLOOKMAG.COM

In this issue of Africa Outlook...

SHOWCASING LEADING COMPANIES Tell us your story and we’ll tell the world

F O O D & D R I N K

EQUATORIAL COCA-COLA BOTTLING COMPANY IN GHANA Bottling Happiness

HARBOUR HOUSE GROUP Harbouring a Commitment to Quality Food

Filling Africa with joy

Dedicate to bespoke brands and a professional dining experience

6 F

NASCO GROUP Providing the Quality Life

AVNASH INDUSTRIES GHANA LIMITED Prosperity to the Common Man

NEWS

Housing brands that consumer trust

All the latest top stories from across Africa

OIL & GAS Fuelling Brighter Futures

CONSTRUCTION Dangote’s Self-Sufficiency and Sustainability Drive Reaps National Rewards

GE expands its facilities in subSaharan Africa

Nigeria non-oil-driven industry development continues to thrive virtue of the Dangote effect

S E C T O R

HEALTHCARE Holistic Healthcare

BUSINESS TRAVEL

SAHPRA envisions a more dynamic pharma domain

GUIDE Cairo

Maximising local resources to offer a selfless service to a beloved Ghana

F O C U S

The historical masterpiece with a modern touch

ENERGY & UTILITIES

KENYA ELECTRICITY GENERATING COMPANY Energy for the Nation Taking Kenya from good to great

SCHNEIDER ELECTRIC Access to Energy for Everyone

Energising Southern Africa through sustainable innovation

AVERDA A Cleaner World; Better Lives

Waste never stops and neither does Averda

WWW.AFRICAOUTLOOKMAG.COM

MINING & RESOURCES

142

INDUSTRIAL DEVELOPMENT CORPORATION ZAMBIA Investing in Renewable Energy

A partner with power

Spearheading Zambia’s commercial investments agenda

114

ENSURE INSURANCE PLC Don’t Just Insure... Ensure Exceeding customer expectations

T E C H N O L O G Y C O N S T R U C T I O N

FACILITIES MANAGEMENT SOLUTIONS PTY LTD. Facilitating Efficiency

118

DIZENGOFF NIGERIA LTD. Empowering Nigeria

122

MASTER POWER TECHNOLOGIES Energising Secure Power

S H I P P I N G & LO G I S T I C S ELITE CLEARING AND FORWARDING The Right Move

Delivering personalised and professional freight expertise

104

3RD ANNUAL AFRICA INSURANCE FORUM 2017 Insuring Growth

106

Introducing innovative insurance products to the Zambian market

110

SANLAM MOZAMBIQUE Competitive Life Insurance Solutions Providing peace of mind and financial wellbeing

158

F O C U S

SUB-SAHARAN AFRICA ISLAMIC FINANCE CONVENTION Providing new growth opportunities and propelling faster trade and economic growth in sub-Saharan Africa

160

FINNOVATION AFRICA: UGANDA 2017

162

AUTOMECHANIKA DUBAI

164

EAST AFRICA TRADE & COMMODITY FINANCE CONFERENCE 2017

Driving FinTech outcomes for Africa

The fast-growing African automotive aftermarket draws leading players to Automechanika Dubai 2017

Building trade relationships in East Africa

A new direction for the regional insurance industry

HOLLARD INSURANCE ZAMBIA The Right Solution for You

SENTULA MINING LIMITED A New Era in Mining

E V E N T

Providing innovative and evolutionary engineered power solutions

132

152

Finding balance in a fluctuating commodities market

Representing world-leading products and solutions

Creating effective workplace solutions

BARLOWORLD EQUIPMENT SOUTH AFRICA More than Machines

H E A L T H C A R E

138

NELSON MANDELA ACADEMIC HOSPITAL Driving Knowledge in Healthcare

Providing invaluable platforms for developing healthcare

166

MINING INVESTMENT AFRICA

168

AFRICA ENERGY FORUM

170

OIL & GAS AFRICA 2017

The foremost West Africa Forum for the global mining community Moroccan Ministry of Energy, Mines, Water & Environment to join discussions at the Africa Energy Forum in Copenhagen

Cape Town draws on worldwide energy expertise for key subSaharan oil & gas exhibition and conference

WWW.AFRICAOUTLOOKMAG.COM

TECHNOLOGY

FinTech’s Impact for Africa: Re-Imagining Financial Services

As a result of their unique blend of trailblazing technology and disruptive innovation, FinTech players have the ability to accelerate the digital transformation of financial services in Africa and, in turn, spur existing banks to rapidly ramp up their own innovative approaches to meet the financial needs of underserved markets across the continent. FinTech players are increasingly becoming an important part of the fabric of Africa’s financial services industry. In addition, the leading banks on the continent are now harnessing innovative technology to meet market needs and are also collaborating with FinTech startups to help them connect with underserved consumers, improve financial inclusion and provide a

platform to scale much faster. Combining a highly innovative and interactive event format with world‐class speakers and more than 200 carefully selected participants, Finnovation Africa: Uganda 2017, to be held at the Sheraton Kampala on 7 April, will tackle the most pressing questions for

the progress of FinTech and banking in Africa; providing a platform for all stakeholders to engage in creating the future of ﬁnancial services on the continent, from established banking powerhouses to FinTech start‐ups. Finnovation Africa: Uganda 2017 is delighted to welcome Chris Principe, CEO of Chain2Trade, Inc. and Founder of FinFuture magazine and Financial IT magazine as an international keynote speaker. USbased Chris will provide international insights on Harnessing the Impact of FinTech to Deliver Constructive Economic & Social Outcomes for Africa - What makes FinTech in Africa Unique. Building on the social impact of FinTech, Dr Dan Marom, CEO & CoFounder of Irrational Innovations, noted that: “Lack of access to financial services, high mobile penetration, and strong entrepreneurial spirit are some of the key reasons behind the acceleration of financial services penetration in Africa; some of the most innovative FinTech and banking solutions are being developed in and for the region. “Additionally, financial inclusion is a key strategic priority in Africa and FinTech can play a vital role in further expanding access to financial services. There is an opportunity to change people’s lives while building scalable profitable companies that consumers need and want. Recent research has revealed that almost a third of the money invested in African start-ups was consumed by new FinTech firms and the Finnovation Africa: Uganda 2017 event has created a unique platform for these start-ups and trailblazers, the broader FinTech ecosystem, as well as traditional banks to engage and learn from each other.”

GO TO WWW.AFRICAOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM AFRICA

ENERGY & UTILITIES

Fund for Developing Countries (IFU) celebrates 50 years of doing business on the first day of this conference.” Running for the past 19 years, AEF brings together senior-level representatives from governments, utilities, regulators, power developers, financial institutions, technology providers, consultants, law firms The 19th Annual Africa Energy and large energy consumers to form Forum (AEF) will take place from partnerships, identify opportunities 7-9 June in Copenhagen, with and collectively move the industry the decision to host the Forum in forward. Denmark made in order to capitalise AEF 2016 attracted 2,100 on the investment potential of participants from 80 countries, 32 of Nordic countries into Africa and those being African. In addition, five to showcase the technologies major energy deals and mergers were being utilised across the region to A platform for industry development announced at AEF 2016 in London, manage their cities cleanly and costtotalling more than US$1 billion effectively; technologies which can to welcome African stakeholders from organisations including Harith be transferred to African nations. and international investors to discuss General Partners, Africa Finance Simon Gosling, Managing Director project partnerships with some of the Corporation, World Bank Group, of EnergyNet, commented: “As country’s leading energy companies. Mainstream Renewable Power and Denmark leads the way with its The theme for the conference USTDA; demonstrating the role of the clean energy initiatives and blending in Copenhagen in June, 2017 is of public and private finance, ‘development financing institutions’, so conference as a platform for industry Copenhagen is the perfect location it’s perfect that Denmark’s Investment developments.

Africa Energy Forum: A Platform for Industrial Development

TECHNOLOGY

ITC’s SheTrades initiative launched in Rwanda The Rwanda edition of the International Trade Centre’s SheTrades initiative was launched in Kigali by First Lady Mrs Jeannette Kagame. During the launch mobilephone provider, MTN Rwanda also announced it would be offering women entrepreneurs free downloads and free browsing of the ITC SheTrades mobile application. Launched in September, 2015, the SheTrades Initiative will connect one million women to markets by 2020. Chief Executive Officer Bart Hofker of MTN Rwanda said his Company would help promote the SheTrades app throughout the Company’s media

Harnessing the potential of female Rwandan entrepreneurs

platforms and activities and would also provide training for women entrepreneurs on issues ranging from doing business online to using technological applications.

“We aim to harness the potential of Rwandan women entrepreneurs and enhance the growth of women-owned businesses to scale-up and access markets,” Mr Hofker said. “We are committed to connecting 2,000 women to markets by 2020 as we believe this is an urgent necessity for inclusive economic growth.” The announcement by MTN Rwanda was welcomed by ITC Executive Director Arancha González, who said that the Company was setting an example for others to follow. “It is only by combining Government policies with private-sector actions that we can achieve our goal of connecting more women entrepreneurs to markets,” Ms González said. “We need big companies to lead if we are to achieve women’s economic empowerment. And when MTN makes a commitment to women like it has today, the impact is far reaching.”

GO TO WWW.AFRICAOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM AFRICA

ECONOMY

Barclays in Talks to Sell Zimbabwe Bank Barclays is in exclusive talks to sell its stake in its Zimbabwe unit to Malawibased First Merchant Bank, the lenders said, as the British bank continues its exit from Africa. First Merchant Bank said in a statement on its website it was in exclusive talks to buy out the 68 percent of Barclays Bank of Zimbabwe owned by the British Company. A spokeswoman for Barclays confirmed the bank was in early discussions with a prospective buyer for its stake in the Zimbabwe bank. Barclays previously said it was looking to sell the stake as part of a broader exit from Africa announced a year ago when Chief Executive Jes Staley said the lender would instead focus on a transatlantic strategy in the United States and Britain. The remaining 32 percent of Barclays Bank of Zimbabwe’s shares are traded on the Zimbabwe stock exchange.

O I L & G A S

Farmers Seek Independent Inquiry into Controversial Sierra Leone Palm Oil Deal Sierra Leonean farmer, Bockarie Swaray was sitting on his porch one morning when he heard a deep whirring noise and jumped up to see a bulldozer fell his banana, oil palm and kola nut trees.

ECONOMY

IMF Talks with Zambia Over Possible Aid Programme The International Monetary Fund (IMF) held talks with Zambian authorities over the possibility of an aid programme, and said there was a range of facilities available for the Southern African country. Zambia began talks with the IMF in March 2016 about a potential aid package after agreeing the budget Swaray said his 11 acres of land, in Sierra Leone’s southern Pujehun province, was taken to become part of a 45,000 acre palm oil plantation run by international agro-investor Socfin.

deficit was not sustainable. The government hopes to conclude a programme with the IMF in the first quarter of next year. “We have held fruitful discussions with the Zambian authorities and made progress towards reaching understanding on an economic programme that could be supported by an IMF arrangement,” the IMF said in a statement. “We have agreed to continue discussions at the forthcoming Spring meetings of the IMF and World Bank in Washington D.C. next month.” But Socfin, who run rubber and oil plantations in six African countries, maintains it respected all terms of an agreement with the Government of Sierra Leone, one of the world’s poorest nations, and all acquisitions were above board. The Luxembourg-registered Company, part of the empire of the French tycoon, Vincent Bollore, has been embroiled since 2011 in a feud with local landowners in the Malen chiefdom in Pujehun with landowners also fighting amongst themselves over the deal.

GO TO WWW.AFRICAOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM AFRICA

E C O N O M Y

ENERGY & UTILITIES

Schneider Electric Considers New Revenue Generation from Core Business Assets Rajveer Singh Bhati, Energy & Services Director for Schneider Electric East Africa spoke on reducing non-technical distribution losses and implementing new utility revenue streams. As a speaker at a conference where he spoke about the relationships between utility and telecom operators, Rajveer Singh Bhati , Energy & T E C H N O L O G Y

Mobisol and MTN Launch HighPerformance Smart Phone on Affordable Payment Plan The smart phone model Tecno W2 is offered along with the Mobisol solar home system and affordable payment scheme. The high-performance smart phone is equipped with an Android

Namibia’s Largest Pension Fund Increases Stake in Capricorn Group

Services Director at Schneider Electric East Africa, discussed utilities’ implementation of smart meters. “Our vision isn’t just to connect our customers to the smart grid, but to also connect them with each other, facilitating smarter interactions and leading to increased energy management capabilities,” Bhati emphasises. operating system, a convenient dual SIM for usage of a second SIM card, large touch screen display, 8GB built-in storage space, a highresolution camera with flash, Wi-Fi and bluetooth connectivity and long battery life. MTN is offering a special data bundle for customers with this offer, including special free data bundles whilst customers are paying off the phone. The promotion is made affordable by a convenient payment plan through MTN Mobile Money for as little as RWF 66 per day.

Capricorn Investment Group Limited said that Namibia’s largest institutional investor had bought a 25 percent stake in the financial services firm for about N$2 billion and also lent it money. The Government Institutions Pension Fund (GIPF), with assets valued at about $7.77 billion, increased its stake in Capricorn to 26 percent, making it the second largest shareholder in the financial services firm. Capricorn operates as an investment holding Company with interests in banking, insurance and asset management in Namibia, Botswana and Zambia. Bank Windhoek, Capricorn’s flagship brand, is the largest locally owned bank and the second largest lender in Namibia. E N E R G Y & U T I L I T I E S

Eskom’s Acting CEO Under Investigation

South Africa’s main opposition party wants the anti-graft watchdog to investigate whether the acting CEO of power utility Eskom violated procurement rules for allegedly giving contracts to a firm where his stepdaughter was a director. The Democratic Alliance (DA) said that it would write to the Public Protector, a constitutionally mandated watchdog, urging a probe to establish if Matshela Koko violated state procurement guidelines by awarding the tenders. The Sunday Times reported that Eskom awarded tenders worth 1 billion rand ($80.5 million) to a company where Koko’s stepdaughter was a director at a time when he had oversight of the department at the utility that gave out the contracts.

GO TO WWW.AFRICAOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM AFRICA

TELL US YOUR STORY

AND WEâ&#x20AC;&#x2122;LL TELL THE WORLD AFRICA OUTLOOK is a digital and print product aimed at boardroom and hands-on decision-makers across a wide range of industries on the continent. With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of Africa. We reach an audience of 165,000 people across the continent, bridging the full range of industrial sectors: mining; oil & gas; logistics; resources; manufacturing; construction; engineering; technology; food & drink; retail; finance; and healthcare. In joining the leading industry heavyweights already enjoying the exposure we can provide, you can benefit from FREE coverage across both digital and print platforms, a FREE marketing brochure, extensive social media saturation, enhanced B2B networking opportunities, and a readymade forum to attract new investment and to grow your business. To get involved, please contact Outlook Publishingâ&#x20AC;&#x2122;s Managing Director, Ben Weaver, who can provide further details on how to feature your company, for free, in one of our upcoming editions.

W W W. A F R I C A O U T LO O K M A G . C O M Tel: +44 (0) 1603 959 650 Email: ben.weaver@outlookpublishing.com

GE: FUELLING BRIGHTER FUTURES

Fuelling

Brighter FUTURES

GE Oil & Gas has committed to building a world-class team locally, by delivering more than 45,000 training hours for Ghanaian personnel over the next five years Written by: Phoebe Calver he new Takoradi service facility perfectly underlines GE Oil & Gas’ commitment to bringing global expertise and developing local capabilities in Africa. The new facility will directly support Eni’s Offshore Cape Three Points (OCTP) project, providing the primary service centre for deep-water offshore projects in Ghana. GE has been an industry leader for more than 120 years in the ever-changing oil & gas sector, now pledging to include training of the Ghanaian workforce and upping partnerships with educational institutions to lead the next generation. The opening of GE Oil & Gas’ facility in Takoradi Port in Ghana will expand the Company’s footprint while also supporting local investment, with the Company having committed to delivering on a project to increase

WWW.AFRICAOUTLOOKMAG.COM

training for Ghanaian personnel and build a local world-class team. The Facility - which will be the primary service centre for deep-water offshore projects in Ghana - has a 1,600 square metre indoor test area, with the capability to test three subsea trees (XTs) simultaneously, and not forgetting its 4,000 square metres of indoor and outdoor storage. Even in the short space of time it has been up and running, the new infrastructure is already playing a critical role in supporting the installation for Eni’s Offshore Cape Three Points (OCTP) project, for which GQ Oil & Gas is supplying subsea and turbomachinery equipment. The Company will also support the local community by helping to provide direct employment opportunities and support for the local supply chain and small and medium-sized enterprises.

WWW.AFRICAOUTLOOKMAG.COM

GE: FUELLING BRIGHTER FUTURES

President and Chief Executive Officer of GE Oil & Gas, Lorenzo Simonelli, attended the opening ceremony for Takoradi service facility with customers, suppliers and local Government representatives. “The opening of the GE Takoradi facility demonstrates our commitment to developing local partnerships and capacity building to deliver effective and efficient solutions for our customers,” said Simonelli. “Localisation supports growth in the communities in which we work, while increasing our productivity. As a global company, GE is uniquely-placed to have a well-rounded economic impact on the regions where we operate. We are committed to partnering with Ghana to help support building critical skills and developing infrastructure for the country’s future growth.” Alongside committing to delivering a comprehensive training programme for the local workforce, GE Oil & Gas has employed more than 30 Ghanaian staff to work at the new facility, including two fully-trained field service engineers who are now working offshore to support the installation phase of the OCTP project. GE Oil & Gas partnered with Ghana National Petroleum Corporation (GNPC) and Ashesi University College in a two-phased approach to local capacity building, including education and skills development, and a small to medium enterprise (SME) development programme. The partnership is hoped to be one of many moving forward and is helping to develop the next and future generations of the oil & gas workforce, providing them with practical learning opportunities and access to technical expertise, locally. Ado Oseragbaje, President and CEO sub-Saharan Africa, GE Oil & Gas, said: “Ghana has had decades of development potential and we are excited to provide support to a project that will act as an important energy

WWW.AFRICAOUTLOOKMAG.COM

‘Alongside committing to delivering a comprehensive training program for the local workforce, GE Oil & Gas has employed more the 30 Ghanaian staff to work at the new facility’

source for the country for many years with minimal environmental impact, while also driving the development of local infrastructure and capacitybuilding. We have the strength and scope to be able to stay close to our customers, work where they work, and invest in the training and facilities required to reduce complexity, provide faster turnaround of equipment deliveries, support our partners and build a solid talent pipeline in-country.” The US Ambassador to Ghana, Ambassador Robert Jackson, was present at the inauguration and commended GE for making such a sizable investment and setting a great example for American companies in the region.

“GE is known for its leadership in technology and innovation,” said Ambassador Jackson. “Here in Ghana, GE has partnered with our USAIDfunded Supply Chain Development project to build the capacity of local small and medium businesses. That’s not only a commitment to Ghana, it’s a commitment to transitioning from donor funding toward private sectorled growth.” GE was awarded an $850 million order for the supply of equipment to the OCTP block in 2015. This order incorporates both GE Oil & Gas turbomachinery and subsea elements and GE Power Conversion electric motors, an example of the ‘GE Store’ at work; drawing technologies and expertise from across the Company.

WWW.AFRICAOUTLOOKMAG.COM

D A N G OT E ’ S

S E L F- S U F F I C I E N C Y

A N D

S U S TA I N A B I L I T Y

Dangote’s Self-Sufficiency andSustainability Drive Reaps National Rewards The most renowned name in African industry is being commended in Nigeria thanks to its cement exports and wider influence on the country’s sector diversification efforts Writer: Matthew Staff

WWW.AFRICAOUTLOOKMAG.COM

D R I V E

ollowing the news that Nigeria has attained-self sufficiency in the production of cement and is now subsequently an exporter of the commodity, the Federal Government has commended Dangote Cement for its influential role in spearheading the facilitating integration policy that was introduced. Dedicating the achievement to the globally-renowned construction heavyweight, the Minister for Solid Minerals Development, Dr Kayode Fayemi stated that the Government was happy with the leadership roles played by Dangote Cement in executing the backward integration policy in the cement industry. The success story represents a year of adjustments and was unveiled during

the Company’s Managing Director, Onme Van der Weijde’s declaration of Dangote Cement’s 2016 financial results; whereby he announced that the Company had commenced exportation of cement to Nigerian’s neighbouring countries. He said: “We exported nearly 0.4 metric tonnes (Mt) into neighbouring countries and in doing so, we achieved a great milestone by transforming Nigeria into a net exporter of cement. “This is a remarkable achievement, given that only five years ago, in 2011, Nigeria was one of the world’s largest importers, buying 5.1Mt of foreign

cement at huge expense to our balance of payments. We will increase our exports substantially in 2017.” Fayemi compounded this statement by reiterating that, until very recently, Nigeria imported more than 60 percent of its cement but can now produce enough internally to not only meet local demands, but to also export to other nations. Using the word “commendable”, The Minister continued: “As you all know, as the Federal Government moves to diversify the economy away from oil, two areas the Government is focusing on are

WWW.AFRICAOUTLOOKMAG.COM

D A N G OT E ’ S

S E L F- S U F F I C I E N C Y

agriculture and solid minerals, and this is why we are embarking on our tour of mining operations across the country to know the challenges they face and what can be done to tackle these challenges. “What Dangote is doing is marvellous. We need to commend them on the way they led the backward integration policy to turn around our fortunes in the cement industry. “I am delighted to see the development here... And we are looking at how we can replicate the successes in the cement industry in other non-oil sectors of our economy.”

A N D

S U S TA I N A B I L I T Y

‘Dangote Cement is Africa’s leading cement producer with nearly 46Mta capacity across Africa, and is a fully-integrated quarry-to-customer producer with a production capacity of 29.25Mta in Nigeria’

WWW.AFRICAOUTLOOKMAG.COM

D R I V E

Reducing the dependence on oil

Fayemi added that besides simply increasing its reliance on previously peripheral sectors like mining, agriculture and minerals, there has also been a heightened emphasis on capacity and industry trends; subsequently addressing how big the various plants are, and how environmentally friendly they are being run. Again, Dangote Cement is being used as the yardstick in meeting these new efficiency targets. “We need to collaborate and partner in these areas, at this time where the Government is trying to reduce the dependence on oil,”

he said. “We need to turn around our mineral resources just as what obtained in cement sector. When you look at our solid mineral industry, there is a wide gap between what we can produce and what is consumed, and importation in this sector is huge.” A natural frontrunner in this drive, Dangote Cement operates the largest cement mining operations in the country as well as the largest coal mining site; a combination of the two remaining pivotal to the country’s diversification ambitions at present. Fayemi noted that this generation of power as an alternative to gas is even more important given the current and

incessant disruption to the supply of gas in the country, adding that more than 50 percent of the power needed for Dangote’s cement plants were generated from coal too; instilling a further level of vertical integration into the overall project During the announcement, the Ibese Plant Director, Amando Martines then made a presentation on the facility, and how it has been expanded from two lines of six million metric tons per annum to four lines which can now produce 12 million metric tons per annum. All told, Dangote Cement is Africa’s leading cement producer with nearly

46Mta capacity across Africa, and is a fully-integrated quarry-to-customer producer with a production capacity of 29.25Mta in Nigeria. Its Obajana plant in Kogi state, Nigeria, is the largest in Africa with 13.25Mta of capacity across four lines. The Ibese plant in Ogun State has four cement lines with a combined installed capacity of 12Mta, while the Gboko plant in Benue state has 4Mta. Moving forward, and to further extend its influence on the country’s industry diversification initiative, the Company plans to build new factories in Ogun State (3-6Mta) and Edo State (6.0Mta).

WWW.AFRICAOUTLOOKMAG.COM

S E C T O R

F O C U S

Holi stic Healthcare

or the past 16 years, Pharma Dynamics has been increasing access to affordable, effective healthcare in South Africa, making it a prime player and analyser of the country’s pharmaceutical and healthcare infrastructure; especially in the aftermath of the Medicine Control Council’s (MCC) delayed launch of SAHPRA. The ‘South African Health Products Regulatory Agency’ has been eagerly anticipated in the country over recent months, leading to an ongoing ‘sector woe’ within the pharma domain. As a long-time facilitator of increasing access to healthcare in South Africa though, Pharma Dynamics is keen to see a drastic remodelling of the public sector’s infrastructure and investments made within it; driven by agencies lie SAHPRA. “Since 2012, Pharma Dynamics has been South Africa’s leading supplier of cardiovascular medicine, both in terms of value and volume. Today we are active in more than 27 therapeutic areas which, among others, include cardiovascular, central nervous system, allergies, cold and flu, acid reflux and anti-microbials,” explains the Company’s Chief Executive Officer, Erik Roos. “We also own 11 market-leading brands and remain the county’s fastest growing generic pharmaceutical company. “We recognise that medication in isolation does not address the burden of non-communicable diseases in the country holistically. Pharma Dynamics thus invests in several corporate social investment initiatives that are geared to motivate South Africans to make healthier lifestyle choices and to provide educational material and support to patients across several therapeutic areas.” The Company’s influence on the sector increased dramatically in 2015 following the acquisition by Lupin

South Africa’s public healthcare sector is in need of an overhaul, with Erik Roos of Pharma Dynamics emphasising that time is of the essence

Writer: Matthew Staff

WWW.AFRICAOUTLOOKMAG.COM

S E C T O R

F O C U S

Laboratories, making the enterprise not only more impactful from an investment and sourcing perspective, but even more aware of the global industry situation and how a system like South Africa’s needs improving in order to achieve long-term sustainability. “I’ve been in the pharma industry for 25 years and I have been privileged to be involved in various sectors in the sub-Saharan African healthcare environment. I’ve held senior roles in generic, originator or so-called ‘brand name’ pharmaceutical companies and the dental industry,” Roos notes. “I now look forward to evolving the generics industry in South Africa and to engage in much needed education around the quality and cost saving potential of generic medicine and by implementing sustainable strategies in this regard.”

of three to five years,” he explains. “This is why the South African Health Products Regulatory Authority is being established to take over from the MCC, since the MCC in its current form has struggled to cope with the volume of applications it receives for new medicines and clinical trials. “Unlike the MCC, SAHPRA will be a parastatal that will be funded through increased costs for new product registrations paid by the industry. SAHPRA will also have an independent CEO to ensure efficient operations.” Roos believe that this delay in incepting SAHPRA will result in a smaller variety of molecules being made available to the broader population, including generic medications which have the potential to save patients as much as 80 percent on their medicine spend. In slowing down the saturation of new products into the market, it is also set to hinder Ensuring efficient operations the level of competition in the market And when it comes to sustainability, that helps to keep medicine costs the delay in transitioning from the MCC down. to SAHPRA is something that Roos “Less access to variety means less feels is a delay for improvement, not competition and ultimately means just for transference. the cost benefits for patients are not “The Medicine Control Council of realised,” Roos affirms. “In terms of South Africa is responsible for the the effects on the pharma industry, registration of branded and generic the long timeline to register products medication, but due to challenges could hamper investments from such as a scarcity of skilled staff and companies, because the exorbitant resources, the body has fallen behind cost of acquiring new products must on registrations and has a backlog be recouped within a set amount of

Pharma Dynamics invests in several corporate social investment initiatives that are geared to motivate South Africans to make healthier lifestyle choices

WWW.AFRICAOUTLOOKMAG.COM

time to make the investment a viable venture. “In light of this, the delay in new product registrations again boils down to less variety for the patient if companies view it as too risky to attempt new registrations. “Secondly, many national pharma companies are owned by global holding companies that can support them financially while they wait for their investment to bear fruit, but smaller companies don’t have this luxury and may need to pack-up shop if their initial investments do not become profitable in time. This also drives down the competition in the industry.” A holistic healthcare approach There is of course also the concern that the multinational strand of the sector could look elsewhere for more efficient and cost effective operations and product registrations in the future, and it is the amalgamation of pivotal setbacks which emphasise how far the public sector has to come in order to

SAHPRA will be a parastatal that will be funded through increased costs for new product registrations paid by the industry match its private counterparts. “We have a very well established private healthcare sector, which I see as an integrated model that sees increased associates and partnerships between the supplier, manufacturer, funder and providers (doctors and pharmacists),” Roos says. “The public sector on the other hand needs a dire remodelling and infrastructure investment to revitalise it. Sadly, this

sector services the vast majority of the South African population when it comes to basic healthcare needs. “In order to address the inequality in access to healthcare, the Department of Health (DoH) envisions National Healthcare Insurance (NHI). This will demand significant collaboration and partnerships between the private and public sectors if a truly effective model that will serve the need of the people is to be established.” A substantial staff and skill shortage will also need to be addressed within the public sector for this to be brought to fruition; subsequently instilling a holistic approach towards creating sustainable healthcare provision long into the future. Roos concludes: “A holistic healthcare approach is needed to sustain the relationships between all role-players; from the DoH and SAHPRA, right through the integrated chain of suppliers, manufacturers, funders and providers.”

C A I R O

CAIRO

The historical masterpiece with a modern touch erfectly positioned on the river Nile, Cairo is a historical hub of Egypt, with endless heritage monuments nestled up to modern skyscrapers and all the luxuries that you would expect and require as a modern-day business traveller. As one of the largest cities in the MENA region, Masr – the Egyptian Arabic name for Egypt itself – provides the perfect backdrop for a working trip, easily accessible by Cairo International

The historical hub of Egypt is showing the business world what it’s made of as one of the world’s greatest and most beautiful megacities Writer: Phoebe Calver Airport which is the largest in Africa. No matter your schedule, no trip would be complete without a trip to the Giza Pyramids in the nearby Saqqara Pyramid complex, where visitors can gain a glimpse into Egypt’s rich history, seeing the first-step pyramid built by the architect Imhotep, for the third dynasty

WWW.AFRICAOUTLOOKMAG.COM

Facts & Figures

The Business End C A I R O H A S been a hub of industry for many years, hence why this has manifested into creating a wide business travel network in the city. Alongside the oldest and largest film and music industries in the Arab world, the city also hosts the worldâ&#x20AC;&#x2122;s second-oldest institution of higher learning; AlAzhar University. As a result, many international businesses and organisations have placed their regional headquarters in the city, adding to the already electric atmosphere Cairo has to offer. Despite its modern attributes, the pace of business is slower in Cairo than the working culture in European countries and further afield, with a typical business

Country:

Egypt

Languages:

Arabic, English, French

Area:

453 kilometres squared

Currency:

Egyptian Pound

Time zone:

UTC +2

Dialling code:

+20

Internet TLD:

.eg

Climate:

Arid desert climate

day running from 8am to 2pm in the summer, then 9am to 1pm with an extra two hours between 5pm and 7pm in the winter. It is also important to remember that no business is conducted on a Friday - the Muslim holy day therefore offering up the perfect opportunity to explore your surroundings should the opportunity present itself. Not only is Cairoâ&#x20AC;&#x2122;s infrastructure geared up for large-scale business travel, but it is also bolstering its smaller start-up presence in the city, creating a whole new corner of the market for investment and industry developments. Cairo is constantly buzzing with opportunity, creating an environment rife with enthusiasm for business.

WWW.AFRICAOUTLOOKMAG.COM

C A I R O

Outlook recommends “Cairo is one of the world’s great megacities. As beautiful as it is crazy, and as rich in historic finery as it is half dilapidated, Cairo tends to be a city that travellers love and hate in equal measures” – Planet Ware

RETAIL

HOTELS

Khan al-Khalili

Fairmont Towers Heliopolis

Loft Gallery

Sofitel Cairo El Gezirah

Fair Trade Egypt

Conrad Cairo

ARCHAEOLOGICAL SITES

ARTS & CULTURE

Great Pyramid of Khufu

Egyptian Museum

Sphinx

Al-Azhar Mosque

Pyramid of Khafre

Coptic Museum

FOOD & DRINK Citadel View Zööba Abu Tarek

WWW.AFRICAOUTLOOKMAG.COM

Renaissance Cairo Mirage City Hotel

Out & About CAIRO IS the perfect city to accommodate a busy business traveller’s schedule, and as beautiful as it is manic, your trip there will provide endless variety to your day. Of course no trip to Cairo would be complete without a trip to its famed pyramids at the Giza complex, and as the oldest of the Seven Wonders of the Ancient World standing, and as the only one remaining largely intact, it is not to be missed. If you are looking for a leisurely stroll to escape some of the city’s madness, then Zamalek is one of Cairo’s most dynamic spots to do so. In recent years it has thrived as a hub for young, connected and affluent Egyptians and with an area no larger than New York’s Central Park, it is the perfect place to explore between meetings. In the evenings you can tap into the authentic Egyptian cuisine available at Zooba, reminiscent of Istanbul’s Beyoglu eateries and also located in Zamalek, before turning in to your five-star accommodation for the night. Cairo provides a plethora of hotels for your needs as a business traveller, including Sofitel Cairo El Gezirah, a luxury hotel located on the banks of the Nile and the perfect

location for both getting to meetings and exploring Cairo itself. Cairo will provide you with a business trip like no other, the ability to surround yourself with vast and striking history and the modern convenience required for a productive trip.

Fixed prices, no games Avoiding trouble while hiring Cairo local taxis Transfer prices are quoted per vehicle (not per person) for a whole group to any location or hotel in Cairo, including VAT. This is an exclusive transfer service - not a shuttle and you will not need to share a taxi, a minibus, a coach or a limousine with anyone else.

+20 1011 972 766 www.cairoairporttransfer.com

We handle one day tours in Cairo, including transfer, sightseeing tickets, and a tour guide

Book your transport now!

WWW.AFRICAOUTLOOKMAG.COM

C A I R O

Transport Links

THE CITY is very well connected, allowing for speed and precision in your travels, and with Cairo International Airport standing as the second biggest airport in Africa, it is well serviced by many national partners. If you need to hit the ground running with your busy work schedule, the airport offers exclusive services that will pick you up at the gate, carry out all immigration procedures for you and collect your luggage while you are able to work in a comfortable arrival lounge; this can all be pre-booked prior to your arrival in Cairo.

Public transport can be slightly less relaxing to navigate, particularly if you are trying to make your way to downtown Cairo in a taxi. Should this be the case, it is preferable to use a meter as fixed prices will more often than not be double the price you would pay. With the introduction of Uber and Careem, transport around Cairo has become a lot easier, the cars are clean and the drivers professional. The cost is also often lower, however this can depend on traffic. Cairo is also home to Africaâ&#x20AC;&#x2122;s first and most far reaching metro system,

WWW.AFRICAOUTLOOKMAG.COM

with three lines that cover most of the main districts. If you are feeling bold when exploring then give it a try. The metro stops running around midnight and starts again at 6am, but with no timetables, the departures are very frequent and will get you from A to B in the best time. Although the large white, red and blue public busses covering the entire city are very cheap and efficient, they are also crowded at all times which may not leave you feeling as fresh and ready for your day ahead as youâ&#x20AC;&#x2122;d hope. However, with an abundance of options, there will always be something to suit your needs.

Pyramids at Giza

“The last remaining wonder of the ancient world; for nearly 4,000 years, the extraordinary shape, impeccable geometry and sheer bulk of the Giza Pyramids have invited the obvious questions: ‘How were we built, and why?’ Centuries of research have given us parts of the answer. “Built as massive tombs on the orders of the pharaohs, they were constructed by teams of workers tens-of-thousands strong. Today they stand as an awe-inspiring tribute to the might, organisation and achievements of ancient Egypt.” – Lonely Planet

Al-Azhar Park

Khan al-Khalili

“No visit to Cairo is Complete without a stop at the Khan El-Khalili bazaar, where you will be transported back in time to an old Arab souk. Shop owners calling you to their stalls, the scent of spices, the hustle and bustle of trade, and the many beautiful objects that can purchased will have you lost among alleys for hours. Put your haggling skills to the test when buying statuettes, spices, souvenirs, silver jewellery, t-shirts, galabiyyas, belly dancing costumes, or anything for that matter. When your shopping’s done, dont miss out on a traditional cup of tea at the famous Fishawi’s cafe.” – Egypt Travel

“The Al-Azhar Park is important for tourists to Egypt because this hilly site is surrounded by the most significant historic districts of Islamic Cairo. This is one of the primary destinations for many visitors to the city, and this new park located in its heart provides many advantages, including a wonderful view of the surrounding area. “The creation of the 30 hectare (74 acre) Al-Azhar Park on Al-Darassa, by the Aga Khan Trust for Culture, came when his highness the Aga Khan decided to donate a park to the citizens of Cairo in 1984, out of the Islamic belief that we are all trustees of Gods creation and therefore must seek to leave the world a better place than it was before us. This decision was made during the 1984 conference The Expanding Metropolis: Coping with Cairos Urban Growth.” – Tour Egypt

WWW.AFRICAOUTLOOKMAG.COM

is a leading business-to-business publication promoting and showcasing the leading companies across an array of sectors on the continent. Appearing in both digital and print, the publication is aimed at boardroom members and hands-on decision makers, reaching more than 165,000 business executives. Each month we feature leading companies and business executives by profiling their operations and success stories. Covering areas of best practice, capital investments, the supply chain, innovation and continuous improvement, we aim to promote all that is good about the industry and the region, with your company taking centre stage throughout it all. Producing business profiles across the full range of sectors and every corner of the continent, Africa Outlook is the platform to promote your business success.

Read on for this monthâ&#x20AC;&#x2122;s profiles. Phoebe Calver, Deputy Editor phoebe.calver@outlookpublishing.com

If you want to enjoy the exposure and coverage we can offer, please feel free to contact us to discuss the opportunity further. Tell us your story and weâ&#x20AC;&#x2122;ll tell the world. Matthew Staff, Editorial Director Tel: +44 (0) 1603 959 655 matthew.staff@outlookpublishing.com

ame EQUATORIAL COCA- COLA BOTTLING COMPANY IN GHANA

WWW.AFRICAOUTLOOKMAG.COM

BOTTLING

Happiness Equatorial Coca-Cola Bottling Company is not only quenching the thirst in 13 countries across Africa, but is simultaneously contributing to the continent’s social and environmental development; as is currently being seen in Ghana Writer: Matthew Staff Project Manager: Joshua Mann

s a bottling partner of The Coca-Cola Company, the world’s largest beverage company which owns some of the world’s most famous brands, including 20 brands in the billion dollar league, it should come as no surprise that Equatorial Coca-Cola Bottling Company (ECCBC) continues to thrive across North and West Africa; more so, given its devotion to wider social enrichment that is now catching the eye of the continent. The business has flourished over the years through the production, sale and distribution of some of Coca-Cola’s world favourite non-alcoholic beverage brands. This penetration into African communities, however, has been far more than thirst-based on a local level; as is epitomised by The Coca-Cola Bottling Company of Ghana Limited (TCCBCG). “Specifically in Ghana, TCCBCG located to its current site at Spintex, Accra in March, 1995 and we have been in operation there ever since,” says TCCBCG’s Managing Director, Felix Gomis. “TCCBCG, part of the ECCBC group, initially produced 30cl Coke, Fanta, and Sprite but has expanded across five categories; namely, carbonated soft drinks (CSDs, i.e. Coca-Cola, Fanta, Sprite, etc), water (Bonaqua), energy (Power Play/ Monster), juice (Rani), and dark malt (Schweppes Malt).”

WWW.AFRICAOUTLOOKMAG.COM

GHANA UNION ASSURANCE CONTACT US FOR ALL YOUR INSURANCE NEEDS HEAD OFFICE F828/1 Ringway Estate, Osu P.O.Box 1322, Accra TELEPHONE +233-302-780 626 +233-302-780 627 +233-302-780 628

@ghanaunionassurance

www.ghanaunionassurance.com

We have been there for you all this time 1932

FIRE AND ALLIED PERILS ASSETS ALL RISKS BURGLARY MOTOR VEHICLE INSURANCE TRAVEL INSURANCE FIDELITY GUARANTEE BONDS (CONTRACTS & CUSTOMS)

DATE

CONTRACTORS ALL RISKS ERECTION ALL RISKS GOODS IN TRANSIT MACHINERY BREAKDOWN MARINE LIABILITY PERSONAL & GROUP ACCIDENT

E Q U A T O R I A L

C O C A - C O L A

TCCBCG presently consists of one bottling plant in Accra with four production lines which produce 51 store-keeping units as well as four major depots strategically located in regions around the country. The result is a total of 50,000 outlets across the country being served, equating to a market-leading CSD share of 65.8 percent, and a 25 percent contribution to Ghana’s non-alcoholic-ready-to-drink sector (NARTD volume share). On a more significant note, though, ECCBC has built a reputation for its wider social values and not simply for being a beverage producer of choice. “As a company, the sum of our core values and strategic imperatives enables us to provide that leadership and make difference within the markets in which we operate,” Gomis emphasises. “These values are embedded throughout our system. “Our greatest asset has always been our people and we always strive to delight our consumers who are always first to us. We also take pride in giving back to the communities we serve proudly, as we strive to refresh and create new value for our consumers, customers and other stakeholders.”

Coca-Cola’s people are its greatest asset

B O T T L I N G

C O M P A N Y

I N

G H A N A

Equatorial Coca-Cola Bottling Company (ECCBC) The ECCBC project in Africa began in 1989 in Equatorial Guinea with the concession of The Coca-Cola Company, and the venture was later expanded into Guinea Conakry, Mauritania, Cape Verde, Guinea Bissau and The Gambia. Later, in 1997, ECCBC was created as a new company to combine the operations of all these countries and serve as a platform for future growth. During the past two decades, we expanded our operations to new territories in Africa, such as Ghana, Morocco and Algeria, and today ECCBC operates, as part of the Coca-Cola system, in 13 African countries; reaching more than 100 million consumers, serving more than 200,000 points of sales with 1.3 billion-plus transactions a year. “Since we began our activity in Africa we have combined social and environmental commitment with a growth strategy that has allowed us to consolidate quickly in all of the countries in which we operate,” Gomis adds. “Year after year, we have increased our investments, sales and distributed products. “The current profile features 13 countries, 12 bottling plants, 43 product lines, and more than 5,000 direct employees as well as more than 50,000 indirect employees.”

Cost efficient producer

ECCBC’s role in Africa has grown rapidly - as expected - yet sustainably since its introduction to the continent, and ECCBC has consequently become involved in the development of each area in which it operates in order to evolve a cohesive company committed to each region’s cultural identity and diversity. The driving forces behind such an ethos include passion, a winning formula, operational excellence, diversity consideration, responsibility and transparency, and sustainability as the company works harmoniously alongside each community to preserve the natural environment for future generations. “In Ghana, we seek to operate in an efficient manner so as to manage the

WWW.AFRICAOUTLOOKMAG.COM

operational costs of the business and to ensure we meet our financial and social obligations,” Gomis continues. “In an effort to become a more cost efficient producer, and therefore more competitive, over the years we have identified key cost reduction areas across our operations which are constantly being addressed and monitored regularly.” Continuously monitoring industry, consumer and social trends has been a trademark for ECCBC as changing preferences and emerging competition has been responded to in order to keep ahead of the curve across all product categories. Its presence in the still beverage market is a great example of this as the company looks to remain competitive and relevant to consumers while protecting its own

GHANA UNION We have been ASSURANCE there for you all this time

GHANA UNION CONTACT US FOR ALL YOUR INSURANCE NEEDS ASSURANCE 1932 DATE FIRE AND ALLIED PERILS CONTRACTORS ALL RISKS

ALL RISKS ERECTION ALL RISKS HEAD OFFICE ASSETS BURGLARY IN TRANSIT hana Union Assurance Limited (GUA) In this regard the Company GOODS has built HEAD OFFICE MOTOR VEHICLE INSURANCE MACHINERY BREAKDOWN Ringwaywith Estate, Osuthat further has Ringway provided reliable, efficient F828/1relationships TRAVELcompanies INSURANCE MARINE F828/1 Estate, Osu FIDELITY GUARANTEE LIABILITY P.O.Box Accra and1322, professional insurance sinceP.O.Box strengthen GUA’s international presence, 1322, Accra BONDS (CONTRACTS & CUSTOMS) PERSONAL & GROUP ACCIDENT

its formation as far as the Gold Coast era; such as Munich Re, Africa Re, Ghana Re, Zep TELEPHONE through innovative product development, Re, Kenya Re, Waica Re, AIG South Africa and +233-302-780 626 enviable market 627 strategies and deployment Continental Re. +233-302-780 TELEPHONE +233-302-780 628 @ghanaunionassurance of efficient management and resources. +233-302-780 626 www.ghanaunionassurance.com Ghana Union Assurance operates throughout “GUA’s vision to continue its quest to become the country with +233-302-780 627its head office at Accra a clear market leader and the go-to name in overseeing all the regional branches and www.ghanaunionassurance.com +233-302-780 628 the insurance industry drives members to offices, specifically taking@ghanaunionassura care of Greater strive on its core corporate values, making Accra and the Eastern regions. sure that we leave smiles on the faces Today, GUA stands out amongst others in of our customers as they seek insurance the industry as the professional leader in protection with us”. With a management insurance underwriting, with a board and team supported by highly experienced and management whose experience span more professional staff, GUA will work closely to than 43 years, both locally and internationally. ensure appropriate protection is tailor made

www.ghanaunionassurance.c

for individual needs at competitive rates. With a business portfolio spanning a plethora of insurances, including engineering, fire, burglary, motor vehicle, goods in transit, travel, bonds, marine and liability, home & personal protection, collateral replacement indemnity GUA is a major player in the industry. “In our quest to reduce the volatility of our results and increase our underwriting capacity, improve our ability to withstand disaster and stabilise our solvency, GUA ensures that adequate treaty and facultative reinsurance programmes are in place yearon-year,” explains the Company. “Our aim is to continue to work with highly-rated and renowned reinsurance companies the world over.”

Throughout the Company structure, extra care and attention is always taken to explain the details of cover and ensure that the right documentation and procedures are followed at all times; working with its valued customers to ensure claim requirements are completed swiftly and settled properly. GUA takes pride in supporting its clients at the critical time it is needed, offering them the peace of mind.

www.ghanaunionassurance.com

E Q U A T O R I A L

C O C A - C O L A

B O T T L I N G

C O M P A N Y

I N

G H A N A

TOTAL GHANA

aving been in the Ghanaian oil marketing industry for over 50 years, Total Petroleum Ghana Limited is well-represented in all the regions of Ghana with over 230 retail service stations. Its ultra-modern service stations have been fitted with various service centres including Bonjour Shops where customers can pick convenience items on the move, ultra-modern car wash and lube bay centres. The Company has always provided expertise on engine performance and reduction in consumption through its top-of-the-range fuels, premium quality lubricants and car care products. Besides its service stations and ultramodern customer service centre, the company’s industrial customers also receive tailor-made commercial and technical support dedicated to their specific activities.

A world-renowned brand living up to its social responsibilities

market share through a diversification of its portfolio. “We have also focused on improving our route-to-market capability by ensuring the right logistical support as well as people capabilities to ensure adequate execution in channel; offering good products and a good service,” Gomis says. “Again, we have sought to manage the profitability of our business partners and customers to guarantee that they continue to do business with us in a highly competitive economic climate.”

A refreshing array of beverage choices

Complementing the expansion of choice is also a heightened transparency of information to keep in line with food safety and consumer wellbeing demands; once again addressing the positivity that Coca-Cola is trying to instill in each community.

WWW.AFRICAOUTLOOKMAG.COM

The Company has also pioneered various initiatives including the Total Card (electronic mode of payment) which ensures a convenient and cashless form of transaction. To ensure that customers receive high quality products and service delivery, the Company has subjected its processes to rigorous checks resulting in ISO 9001:2015 certifications being awarded. The company remains committed to bringing convenience to the doorsteps of all Ghanaians.

Address Total House 25 Liberia Road P.O. Box 553 Accra T +233 302 664921-4 F +233 302 664925 E totalgh.Inquiry@total-ghana.com

E Q U A T O R I A L

C O C A - C O L A

B O T T L I N G

C O M P A N Y

I N

G H A N A

HOTJOBS AFRICA LIMITED

OTJOBS AFRICA LIMITED is a leading HR organisation in the human resources industry in Ghana. Assisting job seekers in finding employment and employers find qualified staff, the Company’s dedication is to guide the corporate world and professionals in the industry to compete and conform to international standards of quality, employee efficiency and productivity. Working closely with industry leaders such as Coca Cola Bottling Company Ltd, the Company prides itself on a proven track record for effectively providing high-quality jobs and training. We also develop HR solutions to ensure that all business requirements are met within budget restraints and time schedules.

wwwhotjobsafrica.org Providing a refreshing array of beverage choices

Range and option are two more consumer demands also being catered for at present, as the company looks to increase product availability across its PET bottling range; all the while monitoring global trends to apply the best solution locally. “At ECCBC, we have, over the years, provided a refreshing array of beverage choices - both with calories and without - that help our consumers to stay hydrated and refreshed,” Gomis states. “There is a beverage for every lifestyle, life stage and life occasion; from our regular sparkling and still beverages, to the introduction of Coke Zero, and more portion sizes than ever before (2L, 1.5L, 1L, 0.5L, 0.35L and 0.2L packages).” “Also in Ghana, we organised a nutritional forum in Accra and Kumasi which sought to draw the public’s attention to good healthy food habits and helping consumers make balanced diet choices. The forum saw seasoned panellists talk the participants through

WWW.AFRICAOUTLOOKMAG.COM

By providing more choice across our beverage portfolio, we are also able to build a stronger business and meet the everevolving preferences of our consumers

many healthy habits such as choosing good foods, knowing the right quantity of foods to eat, and exercising.” “By providing more choice across our beverage portfolio, we are also able to build a stronger business and meet the ever-evolving preferences of our consumers,” Gomis says.

Superior results

In order to achieve such external prominence across its bottling capabilities, its product range, its market share and its social influence, the work going on behind the scenes to make TCCBCG’s internal structure as efficient as possible is equally vital. To this end, the company has introduced a new ERP software to help manage the company’s business processes, enhance operational excellence, improve consistencies, and to facilitate effective risk management and compliance. From a facility perspective, a new ultra-modern PET line has been

HOTJOBS AFRICA LIMITED, is a leading HR organization in Ghana. We help guide the corporate world and professionals in the industry to compete and conform to international standards of quality, employee efficiency and productivity.

NO. 1 RECRUITMENT SITE IN GH

www.hotjobsafrica.org

GET IN TOUCH General Enquiries T: 0303217341 jobs@hotjobsafrica.org

Recruitment Department T: +233 303 217 341 recruitment@hotjobsafrica.org

marketing, HR, quality systems, technical, commercial, finance and IT, public affairs, communication and the supply chain. “Currently, ECCBC in Ghana employs about 800 people. There are also several third parties/contractors who work with us,” Gomis details. “Our employees comprise local talent and we invest in ensuring they have the needed skills and knowhow to deliver superior results in the workplace and the market place.” “We have an internship programme in place to this end and collaborate with other tertiary institutions to create a pool of local student trainees.”

A beverage for every lifestyle, life stage and life occasion

added recently to its Accra factory to complement continuous upgrades across each site in order to optimise levels of product quality, food safety and standard monitoring process equipment.

Naturally, the same refinement is also applied across the personal element of the business; subsequently establishing a 10-department structure comprising executive management, junior staff and senior staff across

Sustainable development

Inevitably, making a concerted effort to progress local artisans and give them the opportunity to work for a brand like Coca-Cola is a huge contributor to TCCBCG’s

WWW.AFRICAOUTLOOKMAG.COM

E Q U A T O R I A L

C O C A - C O L A

aforementioned community involvement and corporate social responsibility (CSR) efforts. “From its first day on the African continent, more than 20 years ago, ECCBC became actively involved in the development of the communities in which we operate. Therefore, we participate alongside The CocaCola Africa Foundation in projects that focus on improving education, access to drinking water, health and sustainability,” Gomis explains. “Since 2001, The Coca-Cola Africa Foundation has focused its efforts on community enhancement projects. At ECCBC we have made their goals our own, and aim to collaborate actively with The Coca-Cola Africa Foundation. “In particular, ECCBC in Ghana, with our partners, has invested more than US$6 million to construct 23 water health centres to provide high quality potable water. More than 500,000 people living in various communities in Ghana have benefitted from this project.” In the area of healthcare, more than 250 Ghanaians suffering from cataract have been treated at no cost, thanks to a collaboration between ECCBC and the Spanish-based Barraquer Foundation; an initiative that will be replicated in numerous other African countries in the near future. “Over the past three years, our company has also donated three medical containers a year, benefitting

B O T T L I N G

C O M P A N Y

I N

G H A N A

Active in Africa for more than 20 years

WWW.AFRICAOUTLOOKMAG.COM

Since 2001, The Coca-Cola Africa Foundation has helped the sustainable development of the continent’s communities. At ECCBC, we have made their goals our own, by collaborating actively with this Foundation

three hospitals; namely Marie Louis Children’s Hospital, Keta Hospital and The Accra Psychiatric Hospital. These donations are also augmented by biomed training support provided by Medshare and Coca-Cola.” It is initiatives like these which will ultimately define ECCBC’s influence in Ghana and on the continent in the long-term. It is safe to say that the Coca-Cola brand and its products will always speak for themselves and stand above the rest, but, in order to remain relevant and influential on a local level, Gomis firmly understands that all areas of industry and social life need to be adhered to. He concludes: “Our goal is to sustain the profile of our brands as the preferred beverage choice for all times; and to evolve our company as the preferred place of work, the established industry leader, and a recognised partner for sustainable development in the communities in which we operate.”

Anning Bonsu Enterprise Ltd JOKAMS LIMITED

40 years of distributing quality range of industrial and laboratory chemicals Jokams Limited

We deal in bulk haulage petroleum & oil transport, forklift services & fuel service stations.

We distribute Acetic Acid, Acetone, Aluminum Sulphate, Boric Acid, Caustic Soda, Citric Acid Monohydrate, Calcium Chloride, Ferric Chloride, Formaldehyde Solution, Glycerine, Hydrogen Peroxide, Hydrochloric Acid, Lactic Acid, MEA, MEK, Methylated Spirit, Petroleum Spirit, Phosphoric Acid, Sulphuric Acid, Sodium Nitrite, Sodium Bicarbonate, Sodium Nitrate, Toluene, Urea and many others to manufacturing and mining industries as well as breweries in the West African sub-region.

Top Class Warehouse

P O Box 15059, Accra North, Ghana Tel: +233264620501 +233244367377 +233303205779 Email: bonsu.justice@gmail.com anningbonsultd@gmail.com

Outlook

Creative Services

Best Customer Relation

Delivery Service

CENTRE POINT LTD Jokams Limited has supplied Centre Point was incorporated in 1990 as TCCBCGL with chemicals over the past 25 years. a trading company specializing in Industrial Raw Materials and Chemicals. It is part of Tropical General Investment group of JOKAMS LIMITED Plot No.7, Aadoon Street. Sahara Down-Dansoman, P.O. Box 8692, Accra-North | Tel: +233 302 303 334 companies. We the business / 306 016 Fax: +233 302 303 980 represent | Email: jokams@vodafone.com.gh, jokams@africaonline.com.gh | Info@jokams.com interests of top Multinational Companies who wish to do business in Ghana. We import, stock and CENTRE POINT LTDdistribute chemicals and other Raw Materials for the in industries. Centre Point was incorporated 1990 as CENTREspecializing POINT LTD in Industrial a trading company FOOD, BEVERAGE & BREWERIES Outlook Publishing’s award- Raw Materials We import, stock and distribute and with Chemicals. It is part partners we provide world Together International winning in-house team is chemicalsInvestment andour other raw materials of Tropical General group of unique expertise to enhance class products and services, and now utilising its extensive for wide varietythe of industries. companies.your Wea represent business brands and actualize your goals. Our technical team production skills to offer a full interests ofsearch top Multinational Companies for the most cost effectivewho approach, tailored to meet and bespoke range of editorial, FOOD, BEVERAGE & BREWERIES wish to do your business in Ghana. We import, business need without compromising the quality of design and marketing services We can support your operation with hygiene. Our services and cover cip, cop, lubrication, descaling, stock and distribute chemicals other via its new Outlook Creative cutting-edge technology and closing water treatment, labelling and packaging adhesives etc. We Raw Materials for the industries. Services division. systems, aiming at optimising your can support your operation with cutting edge technology and processes. In today’s whereyour water stress andIn global dosing systems aim atworld optimizing processes. today’s FOOD, BEVERAGE & BREWERIES warming are concerns, we have various technologies that world where water stress and global warming are concerns; Together with our International partners we provide world enhance savings technologies on water, energy processing time. we have various thatand enhance savings on water, class products and services, and unique expertise to enhance Our Partners: Ecolab, Nalco, Henkel energy and process time. Our Partners: Ecolab, Nalco, Henkel

your brands and actualize your goals. Our technical team search for FLAVOUR, the most cost effective approach, tailored to meet FLAVOUR, FRAGRANCES ANDCOLOURS COLOURS FRAGRANCES AND We are are the leaders in fine fragrances your business need of used We thewithout leaderscompromising inthe thesupply supplyof ofthe finequality fragrances usedbyby theservices cosmetics industry EDT body perfumes and hygiene. Our cover cip, to cop, lubrication, descaling, the cosmetics industries toproduct produce EDT body perfumes and sprays and skin hair care cosmetics. We also produce water treatment, labelling and packaging adhesives etc.Also We flavours body sprays, skinand care and hair care cosmetics. flavours andused colours used extensively by the food and and colours extensively by the food, confectionery, can support your operation with cutting edge technology and beverage, confectionery and pharmaceutical pharmaceutical and beverage industries. Our Partners: dosing systems aim at optimizing your processes. Inindustries. today’s Our Partners: European Flavours & Fragrances European Flavours and fragrances. world where water stress and global warming are concerns; we have various technologies that enhance savings on water, energy and process time. OurPoint Partners: Ecolab, Nalco, Henkel Centre Point Limited, House 77/2 Centre Limited, House NoNo EA EA 77/2 House , House BeforeOak OakCity CityInternational International College, Before College, Adenta SDA Junction,

F O R M O R E I N F O R M AT I O N V I S I T : www.outlookpublishing.com/creative-services

Adenta SDA junction, UK Highway Adenta,Accra, JJ Rawlings Off JJ Rawlings Highway Off Adenta, Accra, Ghana FLAVOUR, FRAGRANCES AND COLOURS Ghana. Tel. Nos /0302501650 0302501652 / 0302501653 Tel: 0302501650 0302501652 / 0302501653 We are the leaders in the supply ofMinistries, fine fragrances used by P.O.Box MB12,Ministries, Accra P.O.Box MB12, Accra centrepoint14@yahoo.com the cosmetics industriescentrepoint14@yahoo.com to produce EDT body perfumes and body sprays, skin care and hair care cosmetics. Also flavours and colours used extensively by the food, confectionery, pharmaceutical and beverage industries. Our Partners: European Flavours and fragrances. WWW.AFRICAOUTLOOKMAG.COM 43

ame H A R B O U R

H O U S E

G R O U P

Harbouring a Commitment to

Food QUALITY

Harbour House Group’s ever expanding South African portfolio is an indictment of its drive to bring the freshest and most innovative dining experiences to as wide a footprint as possible Writer: Matthew Staff Project Manager: Joshua Mann

arbour House Group (HHG) is channelling the best that Cape Town and Johannesburg has to offer in bringing a fresh, vibrant and innovative array of restaurant brands to the doorsteps of the country’s gateway cities. Founded in 1996 when it opened its doors to its Kalk Bay Harbour House outlet, the subsequent 21 years have seen a continuous expansion of footprint, improvement of offering, and increase in customers; and the evolution’s momentum is showing no signs of slowing in the present day. “Over the past 21 years the Group has built a respected reputation as a leading experiential dining Company in South Africa; a now must-visit country on the global foodie map,” emphasises HHG’s Head of Operations, Craig Goslin. An acquisition of the business last year at the hands of investors has since given HHG fresh impetus in this ongoing strive for dining perfection in South Africa, as Goslin continues: “Since the Company was bought

WWW.AFRICAOUTLOOKMAG.COM

by investors in 2016, it has grown in one short year. With 20 restaurants across eight brands now sitting under its umbrella, Harbour House Group has fast established itself as a leading player in the South African restaurant industry and its footprint continues to grow at an impressive pace.” Tiger’s Milk Kitchen & Bar, La Parada Bar de Tapas, Live Bait, Harbour House, Grand Africa Café & Beach, Lucky Fish & Chips, Easy Tiger, and Charango Peruvian Bar & Grill make up the current, exciting portfolio of brands, amounting to 20 branches across the two aforementioned hubs of Cape Town and Johannesburg. And in each case, the parent Group’s staple philosophies are instilled clearly and unwaveringly. Goslin lists: “Across the board we make sure we provide the freshest possible ingredients and products; we constantly strive for good service; we open branches in iconic locations; we innovate and renovate and push the boundaries of new product development; we bring experience into the team and focus on selecting great employees; and we are socially responsible in our operations. “A further nine restaurants opened in 2016, and the Group remains dedicated to bespoke brands, a professional service, and high quality food that appeals to a variety of South African diners.”

Look and feel

In terms of differentiation, it hasn’t simply been a case of saturation of branches and brands, but is reflected through the clear strategy and identity driven through each outlet; Goslin citing 20 years of experience, philosophy and heritage as the core attributes responsible for being able to inject a fresh, dynamic and out-of-thebox approach to development. Perhaps beyond each of these facets though is the Group’s commitment to providing a perfect atmosphere

WWW.AFRICAOUTLOOKMAG.COM

H A R B O U R

H O U S E

G R O U P

and interior within each restaurant, in order to make each customer’s visit a pleasurable and memorable one. “The look and feel of the restaurants has always been a key factor for us and the focus has always been on interior design,” Goslin says. “We employ our own architects, interior designers, project managers and draughtsmen within our design room and this helps us create specific, bespoke, authentic, brand-aligned spaces. “Each of our brands and branches may have a local variation that celebrates its location, but the brands all work together under the brand guidelines and the Group, so they have common elements. [The iconic] Constantia Nek site is a good example, where a classic ocean-facing seafood restaurant is now situated in the Constantia wine valley. It is different but retains the heritage of Harbour House.” The same attention to detail has recently been applied to a new newly

FRESH TRADING

t Fresh Trading, we’re inspired by the quality and creativity of Cape Town’s diverse, entrepreneurial, world-class restaurant and hospitality industry. That’s why we’re committed to supplying all of our customers with only the freshest, tastiest and most wholesome fruits, vegetables, salads, herbs and frozen berries available – sourced from the lush, fertile valleys and farmlands around the Western Cape. With an exclusive focus on restaurants, bars, hotels and caterers, we provide an efficient, personalised seven daysa-week fresh produce delivery service to establishments across Cape Town, including the Atlantic Seaboard, the CBD, Hout Bay and the Northern and Southern suburbs. Established in 2009 by Simao da Luz, the Company has extensive experience in sales and the retail, restaurant and hospitality industries. As a result, we offer carefully cultivated industry insights, delivery services and innovations designed to streamline your life and save you time. Over the years, we’ve formed great partnerships with some of the top farms in the Western Cape, many of whom also supply leading retail outlets. This guarantees that we always obtain the freshest, quality produce first. We’re also committed to improving and updating the types of produce we offer our customers, providing them with what they ask for as well as staying abreast of current food trends. We pride ourselves on providing all of our clients with attentive, reliable, personalised service; and, most importantly, fresh, quality produce at great prices!

T 021 510 2220 / 021 510 0145 E orders@freshtrading.co.za

www.freshtrading.co.za Charango Interior

WWW.AFRICAOUTLOOKMAG.COM

H A R B O U R

H O U S E

G R O U P

opened heritage building in Constantia, in Cape Town’s oldest restaurant building again signifying the kind of iconic location that HHG has become synonymous with - as well the opening of a La Parada outlet on the Camps Bay Strip. Harbour House has also opened a Tiger’s Milk in Johannesburg, the first HHG restaurant to open outside of Cape Town; as well as buying a majority share in Grand Africa Café & Beach in Granger Bay on the V&A Waterfront; opening a Tiger’s Milk in Stellenbosch, Claremont, Century City; and also a Live Bait in Muizenberg. “Complementing these new additions, Harbour House and Live

WWW.AFRICAOUTLOOKMAG.COM

We have a large footprint as a Group so we are able to have an impact on a local community for training and employment such as in Muizenberg, Constantia Nek

Bait in Kalk Bay are to undergo a refurbishment this year, we’ve upgraded the upstairs deck at Harbour House at the V&A Waterfront, and there are planned upgrades for Tiger’s Milk at Long Street and Bree Street too,” Goslin adds.

A great environment

Compounding the numerous aesthetic upgrades is a similarly vigilant and ongoing monitoring of its menus, with seasonal options introduced every summer and winter to complement a more all-encompassing change in menu that occurred across the board (except for Harbour House) in 2016.

And in combining this level of proactivity with the iconic locations of Camps Bay, Constantia Nek, V&A Waterfront and Kalk Bay, the resultant offering is one conducive to adding value not just for the restaurant; but for Harbour House Group’s landlords, the location itself, the wider community, and indeed its employees. “We are passionate about developing people and growing from within,” Goslin states. “We have a large footprint as a Group so we are able to have an impact on a local community for training and employment such as in Muizenberg, Constantia Nek. “We hand-pick talented people

and we hire based on passion and a culture-fit within the organisation. Then, the emphasis is on training; waiter training, barman training, first aid, HIV awareness, etc.” In keeping each and every staff member up to date with the latest nuances demanded of them by the wider sector, the Group as a whole is able to remain on top of each new industry requirement or trend; a skill and attribute that Goslin believes is vital in the modern sector climate and in maintaining HHG’s positive momentum in the years to come. In the future, the Company is opening another Tiger’s Milk in Pretoria; and

another one in Kloof & Rheede Street - another trendy foodie street in Cape Town’s central business district.” “There are several other sites on the cards as well, each with their own bespoke design, as authentic brands, offering real food with fresh ingredients and healthy alternatives included,” Goslin concludes. “We also occupy a space in the quick-service restaurant and takeaway sector, adhere to the gourmet and craft burger trend, and offer tapas for sharing occasions; all to help create a great environment for people to spend time with loved ones outside of work and the home.”

WWW.AFRICAOUTLOOKMAG.COM

ame N A S C O

G R O U P

WWW.AFRICAOUTLOOKMAG.COM

Quality Providing the

LIFE

NASCO Group takes pride in manufacturing and distributing superior products, befitting the highest standards of corporate behaviour and placing consumers at the heart of everything it does Writer: Phoebe Calver | Project Manager: Joshua Mann

t the heart of NASCOâ&#x20AC;&#x2122;s success is a story of innovation, diversification and growth, driven by a rich heritage that is filled with the pioneering and visionary spirit of its founder back in 1963. The company is located in the central city of Jos, Nigeria. NASCO started with the establishment of the first and biggest jute-bag factory in the African continent. This act was in response to the desire of the founding fathers of Nigeria on the eve of independence, to meet the challenge provided by large agricultural yields that are prevalent in the country. At this time the Federal Government invited investors

from Europe, Asia and the Middle East to participate in the economic development of the new nation. The investment agreement which followed paved the way for the formation of a Company which had ambitions and a purpose for the development of industrial, agricultural, real estate and marine areas. In the many years since, NASCO has built a Company with deeply embedded values, and a commitment to people, communities, quality, customer service and success in the market place which has allowed for continual reinvestment in the business. The same original flair and drive has remained central to the Company, with successive generations continuing to adapt NASCO as markets

WWW.AFRICAOUTLOOKMAG.COM

N A S C O

G R O U P

have evolved, demonstrating the entrepreneurial flair and strength that has guided the Company thus far. For more than half a century, NASCO has achieved many milestones and contributed significantly to the rich agricultural and industrial heritage of Nigeria. “We have faith in the local economy, with many new factories in diverse areas being established, from food and household products to packaging materials and industrial chemicals,” explains Nasir Khan, Head of Supply Chain at NASCO. “Today the Company is renowned for the quality of its products which maintains the ability to match products to the market demands. “Our Company is a leader in the Fast Moving Consumer Goods industry (FMCG), and our brands are loved and trusted by millions of people from all walks of life. “NASCO has received numerous honours and accolades from heads of state - both in Nigeria and overseas. Its founder had a clear dream of creating a successful business which was driven by both its people and its principles, which has led to the Company’s success as we see it today; it is the basis of the competitive advantage and the growth experienced by NASCO across Nigeria.”

Success driven by people and principles

Consumer trust

The NASCO Group is home to renowned brands that consumers trust and have used for years, complemented by additional products which have also been developed more recently in order to meet changing market trends.

A commitment to people, communities, quality, customer service and market success

WWW.AFRICAOUTLOOKMAG.COM

N A S C O

G R O U P

Significant capital investments are regularly being made into the latest state-of-the-art equipment, in order to enhance and facilitate its production capacity, and in order to successfully cope with the ever-growing and sophisticated needs of both clients and the market.

Trust and confidence

Aligning its offering with the needs of the end consumer

“As we operate in a wide variety of local and regional markets, we carefully align our business with the wishes and needs of our end consumers,” continues Khan. “While we produce products that are of international standard, the majority of our brands are sold in these marketplaces, and thus meet local tastes and requirements.” As for every company in this day and age, in order to stay up-to-date with market demands and customer requirements, continuous improvement strategies are required; particularly in the area of technological updates. “We are constantly embracing new inventions and the latest industrial machinery is constantly identified, sourced and installed in order to keep the business attuned to the rapidly dynamic global manufacturing template,” adds Khan. “By employing such a deliberate focus on this area, we are able to keep pace with the continuous changes in both the taste and preferences of our esteemed customers.”

WWW.AFRICAOUTLOOKMAG.COM

The management of talent supply is carefully carried out to ensure the Group always has the right people, in the right place at the right time. Khan elaborates: “We are able to carry this out successfully by determining the exact skills and competencies that are required to drive our business strategy; and by portraying a strong employment message that speaks about our culture and nature of the talent needed to be successful.” The aforementioned pioneering and visionary spirit of the business is especially driven into the strategies taken to keep employees working to the highest standards within the industry. The business takes both its training and re-training of employees very seriously. Upgrading their skillsets makes perfect business sense and it all starts from day one, becoming successive as employees grow within the organisation. “Retaining valuable employees is essential for an organisation to be successful, and management understands the difference between a valuable employee and one who doesn’t valuably contribute to the organisation,” affirms Khan. “Sincere efforts have been made to encourage our employees in their personal growth, keeping them happy in the Group through training, mentoring, instilling a positive culture, building credibility through communication, making everyone feel valuable, and helping to create a positive work and life balance through trust and confidence.”

Market strengths

NASCO headquarters

NASCO packaging factory

NASCO workers’ residences

The Company’s strength stems from the people working within it and therefore, all the brands it supplies are targeted at meeting the people’s everyday needs. Khan continues: “Consumers’ and customers’ opinions are the drivers of innovation in our business. Our marketing communication brand distribution strategy - coupled with customer service strength - has endeared us to high levels of customer and consumer loyalty, spanning more than 54 years of operations in Nigeria.” Not only is innovation and customer service strength key to the Company’s long-lasting success, it is also dedicated to achieving high standards, while having a positive impact on the community and society as a whole. “Our core values are at the very heart of everything we do and this forms the foundation of our business,” Khan describes. “We believe this enables us to put the needs of all stakeholders, including the community in which we operate, as part of our core responsibilities and business goals.” Placing the consumers at the centre of everything it does in the Company is an aspect that makes NASCO superior in the market, driven by a belief in quality, innovation and value for money. “Millions of people everywhere choose our products knowing that it will add a touch of quality to their lives,” concludes Khan. “At NASCO, we pursue the dream of a world where people live the quality life, with our corporate vision and mission statement giving us a sense of purpose and direction. “This encapsulates our ambition of being the very best in everything that we do. It has driven our commitment to producing a rich portfolio of consumer products of the highest standards, and will continue to do so in the many years to come.”

WWW.AFRICAOUTLOOKMAG.COM

ame A V N A S H

I N D U S T R I E S

G H A N A

L I M I T E D

PROSPERITY to the Common Man

Avnash’s name, meaning ‘indestructible’, is replicated in its loyally Ghana-centric approach to meeting man’s most basic necessity: food Writer: Matthew Staff Project Manager: Joshua Mann

ndestructible by name and indestructible by nature, Avnash Industries Ghana Limited’s success has been a long time in the planning, but the agribusiness Company’s current guise represents a testimony to generations of hard work and a country it remains unwaveringly loyal to. Incorporated in 2001 before formally

WWW.AFRICAOUTLOOKMAG.COM

launching its operations in 2013, the business’s overall history goes back much further, but its current strategic offering units of edible oil refining, soap manufacturing and rice milling has formed the basis for its recent breakthrough to prominence. “Avnash derives its name from the Sanskrit word, ‘Avinash’, which means indestructible, and in adherence to our selfless service to the nation,

the entire value-chain, sharing wealth, and growing the size of the pie. This philosophy can be highlighted in the principal areas of supply chain and marketing.” Subsequently leveraging a holistic philosophy towards not just quality service provision, but wider national enrichment, Avnash’s prosperity can be expressed through both intrinsic and extrinsic value; across employees, customers, and stakeholders. Mirchandani continues: “This allows us to engage with the broader environment to keep insights active and thus, constantly tailor our model of execution in the direction of fulfilling our vision. “The depth of the vision is one that touches the hearts and minds of everyone who interacts. We believe the beginning starts here, as inspiration does its wonders; as we are experiencing in our evolution.”

Progressive and traditional

This aforementioned vision articulates ‘to bring prosperity to the common man’ and this is an overhanging notion manifested from the Company’s origins back in the 1960s. “Our Chairman, leaving a land of persecution, with destitute hopes at home, sought to search for opportunity elsewhere; his luck landing him on the shores of Ghana, working for a family trading office in Makola, one of Accra’s we removed the ‘i’ to form the central markets,” name,” explains Company Director, Mirchandani notes. Jai Mirchandani. “Avnash has been “His story took a successful as it seeks a model free turning point when his from competition. It knows its perseverance led him to strengths as a formidable g-local player open up his own shop, this and believes that its relationship and new venture becoming a reputation capital allows it to move profitable one in no time. more swiftly and pragmatically. “In the mid-to-late 1960s, “This approach translates into one his once-ambitions to become a that leverages specialisation across mechanical engineer came alive in a

practical and entrepreneurial manner by opening up a textiles mill. Under the name of Loyalty Industries, the Company flourished, fabricating garments from its North Industrial Area location, employing nearly 3,000 staff, and becoming Ghana’s second largest mill.” Turbulent economic conditions in Ghana stunted the evolution for a period - even forcing Mr Mirchandani, the Founder, from the country - but as democratic times unfolded in the early 1990s, he returned to complete what he started; embarking on a decade of negotiation and restructuring through talks with the Government before being awarded the opportunity to reinvest remuneration back into the country. “Our visibility and reach has been extended as a result of a rebranding and focus on product quality,” Mirchandani picks up in the present day. “A primary focus on the latter has always been our value proposition, as we have understood the sticky nature of the local consumer.”

WWW.AFRICAOUTLOOKMAG.COM

A V N A S H

I N D U S T R I E S

G H A N A

L I M I T E D

The rebranding effort has helped Avnash affirm its status as an industry leader amongst multinationals, but the real success story lies in the Company’s internal refinement, improving its products, its processes, and its distribution channels. “Leading companies always speak of running along the lines of systems. The world’s industrial giants have found systemically the best means of achieving continuous output, and this is the trend that we follow,” Mirchandani says. “Moving from a person-based to a system-based structure is a beautiful evolution, especially when the history of the Company retains so much knowledge of the business culture’s nuances. “This allows us to be progressive and traditional, taking key factors into account to tailor systems to the context.”

True development

When it comes to progression, Mirchandani places human resources as the most critical contributor, capitalising on local labour skills and the rich educational heritage that Ghana has. “With more than 80 percent of its workforce as local - as well as the understudies and partnerships with leading universities in place - Avnash pursues engagement with the talent

WWW.AFRICAOUTLOOKMAG.COM

pipeline so as to cultivate and ensure sustainable growth for both enterprise and employee,” he details. “Our prowess in a sector that inherently generates thousands of jobs - combined with an entrepreneurial youth - leads to both innovation and thriving employment, and in creating a wider, interconnected ecosystem.” With a mission to maximise the use of local resources, Avnash places great value on local procurement as well; its supply chain epitomised by close relationships with farmers, millers, aggregators, and other production services. Mirchandani continues: “As our investments seek to bring prosperity to the common man through our mission, it is foremost that we see prosperity brought about by the harnessing of opportunity. Avnash,

Samsford Enterprises 235A Soula Loop, Labone, P.O. Box CT 8889, Cantonments, Accra, Ghana T: +233 247 401 639 | E: samsford@gmail.com

RICE | MAIZE PEPPER | OKRA Farmed in the Northern Region of Ghana.

When it comes to progression, Merchandani places human resources as the most critical contributor

having provided a large market as an off-taker, understands that production is the backbone of both its and the nation’s success. “Business partnerships are endorsed

and to be struck by all members of our team who see the avenue to collaborate along the lines of credo, culture, mission, and vision. To this end, Avnash is quite autonomous.”

Continuing on its quest to enrich the country, Avnash’s corporate social responsibility efforts inevitably act as a holistic extension of its business activities, “aligning genuinely with the desire for human happiness”. In the long-term, it is this ethos that Mirchandani hopes will create one million jobs in Ghana, in providing an immense opportunity for people to actively engage with a business that is large in terms of both size and ambition. “Our relationships and policies balance discipline and empathy, and this is how we believe all can benefit. Prosperity is, after all, reached only through productivity, which is motivated by these two factors,” he concludes. “Avnash seeks not to solely be an industry player, but a model that showcases the greater position a Company must be in to improve the current state of humanity; a reorientation towards true development.”

WWW.AFRICAOUTLOOKMAG.COM

ame K E N Y A

E L E C T R I C I T Y

G E N E R A T I N G

C O M P A N Y

ENERGY

F O R T H E N AT I O N

WWW.AFRICAOUTLOOKMAG.COM

E N E R G Y

U T I L I T I E S

Kenya Electricity Generating Company is taking its renewable energy strategy to the masses in preparation for an exciting new decade in the industry Writer: Phoebe Calver Project Manager: Donovan Smith enya Electricity Generating Company (KenGen) is leading the power generator sector in Kenya, boasting an immense market share of 70 percent of the electricity capacity installed in the country. The Company was incorporated in 1954 under the Company Act of the Laws of Kenya - known then as Kenya Power Company (KPC) - and following on from this the shareholders of the Company contracted East Africa Power & Lighting Company (EAP&L) to manage and subsequently incorporate the creation of Kenya Power & Lighting Company (KPLC) in 1983. Governmental reforms hit the energy sector again and in 1996, major alterations were initiated, the generation of electricity was unbundled and the management of KPC was officially separated and renamed KenGen in January 1997. “At this point KenGen took charge of all the public generating assets, while KPLC maintained the transmission and distribution functions,” explains Albert Mugo, Managing Director at KenGen. “As the leading power generator in the country, the Company currently produces 80 percent of the electric energy in the country, owning 32 power plants with a combined capacity of 1,632MW.” In 2006, the Government sold 30 percent of its stake in the Company,

WWW.AFRICAOUTLOOKMAG.COM

K E N Y A

E L E C T R I C I T Y

leading to KenGen being listed on the Nairobi Securities Exchange (NSE) through a successful initial Public Offer (IPO), leading it to procure its current status in the market today. “Our business is to deliver both affordable and clean energy, while making the investments needed to ensure a sustainable future in the market,” continues Mugo. “Over the years our Company has made massive investments and grown its renewable energy portfolio to 88 percent - further reducing Kenya’s carbon footprint which enabled the country to attain a clean energy generation.” It is through continued strategies and developments that KenGen has reached the level of success it has today. In 2007, the Company developed a 10-year transformation strategy plan known as Good-toGreat (G2G), building on the idea of taking the country through the creation of sustainable value from one generation to the next of Kenyans. This strategy has since been revamped in preparation for the next 10 years with a medium-term focus on commissioning 720MW of mainly renewable energy by 2020.

G E N E R A T I N G

C O M P A N Y

A decade of milestones

THE SDEMA GROUP

• Groundbreaking ceremony for the single largest geothermal project in the world (Olkaria: 280MW) • Largest wind farm in Kenya completed (Ngong: 25.5MW) • Ambitious Resettlement Action Plan (RAP) for 150 households in Olkaria, sub-project of the 280MW project • Innovative wellhead technology project of 75MW rolled out and completed in December, 2016. • Drilled the largest geothermal 30MW well in Africa • Quickest thermal power plant in East Africa commissioned in a record 14 months(Kipevu III: 120MW) • Largest public infrastructure bond in Kenya by a corporate • Deepened Kenya’s capital markets through a successful public listing with a 336 percent subscription rate on the Nairobi Stock Exchange • Completion of the 60MW Sondu Miriu Hydro Power: a run-off the river plant with a 17km penstock tunnel commissioned • Olkaria II: 70MW commissioned • Commissioned Sang’oro Hydro power plant: 21.2MW • Upgraded Kiambere Hydro power station from 144MW to 168MW • Upgraded Kindaruma Hydro power station from 40MW to 72MW • Upgraded Tana Hydro power station from 14.4MW to 20MW • Commissioned Supervisory Control and Data Acquisition (SCADA) phase one system for all major hydro power plants • Decommissioned Nairobi south in a bid to reduce on thermal generation • Rehabilitation of MESCO hydro power plant

WWW.AFRICAOUTLOOKMAG.COM

he Sdema Group is an international homeland security solutions partnership helping to create secure environments around the world for governments and businesses to thrive. We specialise in the unique niche of threat-based security concept design and master planning and carry through with project management, both large and small. The Company has been supporting government clients in Africa for more than 10 years in the fields of critical infrastructure protection, cyber security, aviation security and the establishment and training of dignitary protection teams. We seek to increase our relationship with governments and business on the continent and work together to forge the path to a more secure future. The Company deeply values the relationship between the State of Israel and the African continent and we are honoured to be part of a decades-long commitment that started when Israel’s first Prime Minister David Ben Gurion declared, “The principles of mutual assistance and equality should also constitute the basis for international relations between people,” and sent his Foreign Minister Golda Meir to visit Africa. We are interested in bringing our physical and cyber security experience and leadership to the public and private sectors in all fields of homeland security. From planning the security of a single facility to training the trainers and from implementing organisation-wide security policy to delivering tailored loss prevention programmes, the Company’s niche specialty teams look forward to serving you.

T +972-3-9009444

www.sdemagroup.com

INTEGRATING PEOPLE, PROCEDURES, AND TECHNOLOGY The Sdema Group is an international homeland security solutions partnership helping to create secure environments around the world for governments and businesses to thrive. We specialize in the unique niche of threat-based security concept design and master planning and carry through with project management, both large and small.

Industries we serve:

We believe that the most effective way to confront threats ranging from domestic crime to the shifting modus operandi of the global terrorist network is to strike the optimal balance between the three pillars of homeland securityâ&#x20AC;&#x201D;people, procedures and technology. We see ourselves as security architects and employ a proven methodology of security planning to design and deliver this critical integration.

Critical Infrastructure Protection

Our team, former Israel Security Agency leaders in national security, counterterrorism and intelligence, have worked in the most challenging security environments around the world and put this experience to work for the government and corporate clients that we are privileged to serve.

Cyber Security

Facilities Security (Government ministries, corporate HQs, banks, hospitality industry & educational campuses)

Aviation Security Mass Transit Security

Our services include: integrative security surveys, threat and vulnerability assessments, master security planning, technology selection and product assimilation, advanced training for all levels of security personnel, security director placement and coaching, crafting best practices and procedures, audit and control, red team testing and employee vetting.

Dignitary & Executive Protection Employee Recruitment & Integrity Testing

Sdema Group, Ltd. 2 Weizmann Street, 10th Floor Tel Aviv, Israel. Tel: +972-3-9009444 Fax: +972-3-9032288 www.sdemagroup.com

K E N Y A

E L E C T R I C I T Y

G E N E R A T I N G

C O M P A N Y

GEOTHERMAL CONSULTANCY Supporting Geothermal Development in East Africa A group of four Icelandic consulting firms, Mannvit, ÍSOR, Vatnaskil and Verkís, have joined forces in a consortium aimed at serving the growing geothermal market in East Africa. Specialising in geothermal resource development and management, the consortium has provided consulting services to several geothermal developers and financial institutions in the region, including KenGen.

A market leader in the provision of renewable energy

Fully renewable company

As part of the Company’s renewable strategy, its next pipeline project is 100 percent renewable, with the target aspiration of 2,500MW by 2025; comprised of 1,400MW from the current pipeline projects and 1,100 from new projects. “In order to deliver the new capacity, we will need to raise US$9.5 billion,” adds Mugo. “In order to achieve this, we will draw on a mixture of financial approaches - mainly loans from the Government including concessionary financing - while in the future we will explore options including public private partnerships and asset-backed securities to fund our capital expenditure needs. “The main basis for our growth which has allowed us to be so ambitious is our G2G transformation strategy. It has been the guiding philosophy which we intend to continue employing to retain our status as a market leader in the provision of renewable energy in the

WWW.AFRICAOUTLOOKMAG.COM

Icelandic background, international experience Iceland has utilised its geothermal resources for more than a century, initially for space heating and later for electric power generation. The geothermal expertise of the consortium is derived from this longterm development, and consulting services have in recent decades been expanded from Iceland onto the global geothermal market. Experience in East Africa ranges from exploration and reservoir assessment to engineering services and training. The United Nations Geothermal Training Programme (UNU-GTP) has operated in Iceland since 1979, with consortium firms providing essential training and support. Many geothermal professionals from East Africa, KenGen included, have attended this programme. A key to East Africa’s economic growth Through KenGen and other developers, Kenya has taken large steps towards energy self-sufficiency by developing its geothermal resources. Harnessing renewable local power at a reasonable cost is key to economic growth in Eastern Africa. Iceland is a prime example of how geothermal development helped transform a relatively poor country, dependent on imported coal, into a country with a high standard of living and a self-sufficient energy supply. Contact us at geothermalconsortium@mannvit.is for more information.

Experienced Geothermal Consultancy

Experienced Geothermal Consultancy Geothermal Energy Consulting from Exploration to Operations

Iceland is a leading country in the harnessing of geothermal resources. Icelandâ&#x20AC;&#x2DC;s most experienced geothermal energy consultants are working together in a consortium in East Africa, offering consulting services to developers and institutions. With over half a century of experience in bringing geothermal power projects online around the world, our customers are in reliable hands. Services include exploration and resource assessment, reservoir analysis, numerical reservoir modelling, drilling consulting, feasibility studies, final design, construction management and operational training.

www.mannvit.com I www.isor.is I www.vatnaskil.is I www.verkis.com

K E N Y A

E L E C T R I C I T Y

G E N E R A T I N G

C O M P A N Y

NORTH STREET COOLING TOWERS PVT. LTD. Creating Value through Excellence A pioneer in the cooling tower industry, North Street Cooling Towers Pvt Ltd (NSCTPL) has strived for innovation in cooling solutions for its customers, completing numerous projects in both domestic and international markets. The Company has a facility with state-ofthe-art machines for fabrication, timber treatment and FRP, plus the design and manufacture of critical components like gear boxes, fan assemblies and cylinders, drive shafts and components for water distribution. The Company has overseas operations in many different territories including Africa, Australia, Canada, Thailand and Dubai. Composite Carbon Fiber Drive shafts manufactured solely by North Street in India is a crowning achievement. The Company has also extended its expertise in ACC (Air Cooled Condensers) to further the value proposition offered to their customers.

High ambitions for both KenGen, and Kenya as a whole

East Africa region.” It is very important for both KenGen as a Company and Kenya as a whole that these targets and innovations are continuously being achieved and opening up the market to encourage competitors.

Separation of assets

Planning is pivotal to the success of a company when it comes to managing its supply chain and general procurement, particularly for the sourcing of goods both nationally and internationally while complying with the laws of procurement and other directives from the regulatory bodies. “This division of the Company ensures equitability in bidding and contracting and also monitors expenditures versus our targets, ensuring that prices are within market values,” Mugo describes. “The inventory is well managed to ensure accountability through codifications, separation of assets and compliance with the environmental

WWW.AFRICAOUTLOOKMAG.COM

The inventory is well managed to ensure accountability through codifications, separation of assets and compliance with the environmental laws of disposal of scrap to ensure minimal risks to the environment

The partnership between the Company and Kenya Electricity Generating Company (KenGen) has helped both in continuing their innovation and research. The Company had to work out a design of a cooling tower that could be fitted Flange to Flange with their outlet pipe. The team of designers and engineers from NSCTPL worked with industrialists at KenGen’s 5.5 MW Olkaria-1 Geothermal Power Plant and successfully completed the project of 1,500 cum/hr FRP Pultruded Counter Flow CT with ease and the commissioning of a cooling tower was completed within three months. Our partnership with KenGen holds true to a famous quote: “Great things in business are never done by one person. They are done by a team of people.”

www.nsctpl.com www.carbon-light.com

FRP Pultruded Counter Flow Cooling Tower For 5.5 MW Geo Thermal Power Plant, Olkaria-1, Kenya

Partner with North Street Cooling Towers for Sustainable Growth North Street Cooling Towers offers in house R&D, design and manufacturing of cooling towers in (RCC / TIMBER / PULTRUDED FRP / FRP) and its associated components.

A complete range of cooling tower spares and components like gearboxes, gear match set, drive shafts, fills, fan nozzles, flow control valves and support grids etc. available to ensure year-round performance.

The Company also offers design and manufacture of composite carbon fiber drives shafts and rollers.

Customer centric approach offering pre and post sale service and support for all products.

North Street Cooling Towers Pvt. Ltd. C-14, Sector-22, Meerut Road Industrial Area, Ghaziabad 201003 (U.P.), India E: sales@nsctpl.in | T: 0091 120 2788571-72 | www.nsctpl.com | www.carbon-light.com

K E N Y A

E L E C T R I C I T Y

G E N E R A T I N G

C O M P A N Y

GULF ENERGY

ulf Energy aims to provide energy solutions to an advancing energy sector in the region. Our registered offices and headquarters are in Nairobi, Kenya. Among the top oil marketing companies engaged in petroleum products supply in Kenya, we source, charter, export, retail and store quality petroleum products from all over the world to various destinations in East Africa. Our business units include: supply and trading, shipping, sale to commercial and industrial establishments, export and transit markets, aviation (into-plane) refuelling, lubricants, retail service operations, terminal and distribution service, and power generation.

www.gulfenergy.co.ke Channeling the spirit of ‘Buy Kenya, Build Kenya’

laws of disposal of scrap to ensure minimal risks to the environment.” Perfectly matched with the spirit of the Company, the supply chain division is focusing on utilising local materials that have been produced in Kenya, in the spirit of ‘Buy Kenya Build Kenya’. It is hoped that this will encourage many entrepreneurs in Kenya to start up manufacturing enterprises that will have a positive effect on the economy.

Maintaining market leadership

Constant monitoring of both the economy and the industry has been pivotal for KenGen to retain its market leadership position, paying particular attention to the growing demand curve currently. “At present we have 70 percent of the installed capacity, while supplying up to 80 percent of the national requirements,” notes Mugo. “Our vision is to remain the market leader in the provision of reliable energy in the East African region. It is fair to say that the

WWW.AFRICAOUTLOOKMAG.COM

PACKAGE INSURANCE BROKERS

Our vision is to remain the market leader in the provision of reliable energy in the East African region

ackage Insurance Brokers has more than 20 years of experience in providing comprehensive solutions and service in the insurance industry in Kenya and in the region. Our expertise in both corporate and retail insurance markets lies in underwriting, claims management, and product training. Our vibrant team drives our excellent reputation, and we pride ourselves in our legacy of partnership, innovation, professionalism and superior customer service. When it comes to doing business across Africa, we are here to ensure your peace at mind with coverage for both you and your goods.

www.packageins.co.ke

E N E R G Y

U T I L I T I E S

Power in Partnership

We believe in the power to grow Africa from within. Our partnership with KenGen is a testament to our commitment to prosperity, in Kenya and beyond. Talk to us today to find out how we can build success together.

www.packageins.co.ke info@packageins.co.ke

WWW.AFRICAOUTLOOKMAG.COM

K E N Y A

E L E C T R I C I T Y

G E N E R A T I N G

C O M P A N Y

VOITH

he German technology Group Voith supports many African countries in making the most of their hydropower potential with a wide range of small and large projects. Even so, less than 10 percent of Africa’s remarkable hydropower generation capacity has been exploited to date. Together with its customers, Voith is addressing this opportunity through: new state-of-the-art plants; the repair, maintenance and servicing of existing hydropower plants; and the transfer of knowledge to support African countries in running their hydropower facilities self-sufficiently. Voith’s long-time experience in Africa leads to successful partnerships with companies like the Kenya Electricity Generating Company (KenGen).

Powerful development is gearing KenGen up for a very exciting few years to come

backbone of our successful business model is a committed, competent and skilled workforce that is able to both deliver new power projects on time and within budget, while operating and maintaining existing assets to ensure sustained generation for the Company.” In order to achieve the predicted growth aspirations, the Company will need to operate in three distinct structures, separate from its present arrangement. Mugo explains: “We would need to alter our operations to work under a structure of KenGen A, KenGen B and KenGen C, and with these business model modifications and organisational changes; we will be able to adapt our G2G Horizon strategy to make our target attainable.” These changes will inevitably allow for improved returns of current plants, profitability of future assets, improved tariff regulation, pursuance of new financing approaches and established new structures to expand upon; all of which make for a very exciting few years for the Company.

WWW.AFRICAOUTLOOKMAG.COM

It is fair to say that the backbone of our successful business model is a committed, competent and skilled workforce that is able to both deliver new power projects, while operating and maintaining existing assets...

www.voith.com

SUDI CHEMICAL INDUSTRIES

udi Chemical Industries is the leading manufacturer of drilling fluids in the East African region. The Company provides expert solutions for any form of drilling applications from shallow depth - for example, for placing blast charges in mining operations - to deep well geothermal and oilfield wells. We are proud to be associated with the Kenya Electricity Generating Company Ltd (KENGEN). We have partnered with them as their main suppliers of drilling fluids since the 1980s. T +254 (0)20 6554742 / 6554294 (0)719554743 (0)733554741 E info@saudichem.com saudichem@gmail.com

E N E R G Y

U T I L I T I E S

Energy for Africa. Hydropower Projects Voith is one of the worldâ&#x20AC;&#x2DC;s leading suppliers of hydroelectric equipment, technology and services. As a full-line supplier, our portfolio of products covers the entire life cycle of new and existing large and small hydropower plants. In Africa, Voith has a long-time experience: We have been successfully executing hydropower projects since the 1940ies. www.voith.com A Voith and Siemens Company

Tel: +254 (0)20 6554742 / 6554294 (0)719554743 / (0)733554741 Email: info@sudichem.com / sudichem@gmail.com

Alongside KenGen, we are also current suppliers of drilling fluids to Geothermal Development Company Ltd (GDC), Greatwall Drilling Company (GWDC) and China Petroleum Technology and Development Corporation (CPTDC).

Manufacturers & Suppliers of:

Industrial & household detergents High quality drilling fluids Aluminium cans Aerosols filling

WWW.AFRICAOUTLOOKMAG.COM

K E N Y A

E L E C T R I C I T Y

G E N E R A T I N G

C O M P A N Y

Renowned for on-time project delivery and renewable energy expansion drive

Backbone of success

KenGen is the first Company to pioneer geothermal wellhead condensing technology

WWW.AFRICAOUTLOOKMAG.COM

Supporting KenGen’s success is a workforce it has strived for years to build, following a culture informed by the values of team spirit, integrity, professionalism and, of course, a safety culture. “We are renowned for our ontime project delivery, focus on our renewable energy expansion drive, innovative nature, efficiency, and prudent management of our resources,” continues Mugo. “We are the largest geothermal producer in Africa and the eighth largest in the world, with green energy accounting for 88 percent of both ours and the national generation portfolio. KenGen is the first Company to pioneer the geothermal wellhead condensing technology, which entails the use of small power units fitted to the wells in use. Generation can then take place in as little as nine months from the well being tested.

E N E R G Y

U T I L I T I E S

Excellent service of the highest quality

We are a leading Law Firm in Kenya, providing a range of legal services across various industries, and proud to be associated with KenGen. 4th Floor KeMU Towers, University Way P. O. Box 10176-00100 Nairobi Tel: +254 (20) 2250544 Email: mail@ktk.co.ke www.ktk.co.ke

This technology has aided the recovery in investment in the drilling of wells, which would perhaps now be lying dormant pending the construction of a main power plant. Innovative technologies such as these are the backbone of what is setting KenGen apart in the industry.

Preferred supplier of power

Moving forward, KenGen will need to continuously position itself as the market leader in the industry and a preferred supplier of choice for Kenya. “Our strategic intent is to increase our capacity by 720MW by 2020 in order to remain relevant in the market,” Mugo continues. “We will continue renewable energy-backed expansion strategies while we look to consolidate our diversification strategy in consultancy services, geothermal steam sales, commercial drilling and the development of carbon assets.” The Company’s 10-year

We are the largest geothermal producer in Africa and the eighth largest in the world, with green energy accounting for 88 percent of both ours and the national generation portfolio

transformation strategy of evolving from good to great through purely sustainable usage will remain KenGen’s guiding philosophy. With the goal to stabilise and create sustainable power supply for Kenya, this will constantly be monitored and revamped as the Company grows and projects open up. Mugo concludes: “We developed the G2G strategy in 2008 as a response to changes in our environment; it sets out a clear vision to remain the market leader in the provision of reliable, safe, high quality, sustainable and competitively priced energy in the region.” G2G symbolises everything the Company is built upon; the dual objective of combining its strategy and philosophy while also incorporating corporate social responsibility. Not only will G2G continue to move KenGen from a good to great Company, but also create value in the Company for its stakeholders and future generations in the country.

WWW.AFRICAOUTLOOKMAG.COM

ame S C H N E I D E R

E L E C T R I C

ENERGY for Everyone ACCESS TO

Schneider Electricâ&#x20AC;&#x2122;s influence across the SADC region has successfully infiltrated numerous industrial and energy domains over the years, but its more recent data centre efforts emphasise a more innovative facet of its operations Writer: Matthew Staff | Project Manager: Donovan Smith

WWW.AFRICAOUTLOOKMAG.COM

E N E R G Y

U T I L I T I E S

ased on Schneider Electric’s motto of ‘Life is On’ and its belief that access to energy is a basic human right, the organisation continues to diversify and migrate across sectors in order to diffuse its innovative solutions across as wide a spectrum as possible. As the global specialist in energy management and automation, Schneider Electric creates connected technologies that will reshape industries, transform cities and enrich lives. Catering for all nations within the SADC region - from Angola, Malawi and Zambia all the way down to South Africa - its four pillars present in the current day set the tone for sustainable services, forward-thinking solutions and wider community enrichment; all with this common goal of energy accessibility in mind. Often, these forays into new domains have been facilitated by strategic acquisitions to compound its successful organic growth, and this has certainly been the case in regards to its recent data centre drive; an area at the peak of development in Africa at the moment, crying out for a Company like Schneider Electric to apply its technical expertise.

Bruce Grobler, Vice President of the ITB arm

WWW.AFRICAOUTLOOKMAG.COM

S C H N E I D E R

E L E C T R I C

HITECH-GREGFOR

stablished in 2014, HitechGregfor Infrastructure is a turnkey data centre solutions and services provider. A division within the Hitech-Gregfor (Pty) Ltd Group, a leader within the South African cut sheet metal manufacturing and laser cutting industry for more than 20 years, the Company focuses on the provision of data centre infrastructure, communication cabling and managed services. Since opening its doors in 1992, our offerings have evolved and grown beyond the initial production of manufacturing steel products, such as 19-inch enclosures, battery racks and small electronic enclosures.

The Company was able to bring a new dimension to the APC structure

“As part of our IT infrastructure business, our role in traditional date centres was enhanced via an acquisition of American Power Corporation (APC) which subsequently formed Schneider Electric IT Business Unit, enabling our penetration into the infrastructure markets,” explains the Company’s Vice President of the IT Business, Bruce Grobler. “APC by Schneider Electric is divided into three main segments; distribution which looks after traditional singlephase backup power, home and network facilities, and office backup power. Then there is secure power, where we go to sectors such as mining and water and provide secure power for critical applications. And finally, we have the traditional date centre and IT infrastructure business.” As a clear market leader in the market, APC’s existing offering prior to the Schneider Electric acquisition

was blessed with differentiators and unrivalled value, leaving the latter in an odd - yet comforting - position where it could both leverage the existing model, while using it as a platform to introduce its own expertise to add further value to the offering. Through the secure power strand of Schneider Electric, the business was able to bring a new dimension to the APC structure, ultimately forming a best of both worlds where each business’ expertise, specialised business partners and reputation could flourish under one banner. “Our data centre and secure power business is growing astronomically and it’s now a case of trying to rebrand ourselves in terms of retail to capitalise on APC’s role as market leader and to revolutionise ourselves from a brand awareness perspective in order to be strong in this space for a very long time,” Grobler emphasises.

WWW.AFRICAOUTLOOKMAG.COM

The company currently comprises of three business units: the HitechGregfor manufacturing arm; Intelcab, which manufactures portable facilities cabinets, isle containment solutions and IT “data centre in a container” solutions; and Hitech-Gregfor Infrastructure. The recent founding of Hitech-Gregfor Infrastructure rounds out an endto-end data centre offering; from manufacturing, through design and deployment, to servicing. Our key strategy is to foster strong client relationships and provide exceptional direct service flows through to its Infrastructure business unit, where senior management takes a hands-on, personal approach with customers, taking ownership and accountability of every project.

T +27 10 001 7344 F +27 11 794 1836 E info@hightechindustrial.co.za

www.hitechgregfor.co.za

Your trusted technology & service provider

Contact number: +27 10 001 7344 Facsimile: +27 11 794 1836 Email: info@hitechindustrial.co.za

Hitech-Gregfor is a leader in the South African Sheet Metal Manufacturing, Data Centre Integration and ITC industries.

As a holistic, cradle-to-grave operation, we have combined pre-eminent resources to engage the best technology and services available, to satisfy our customerâ&#x20AC;&#x2122;s requirements for turn-key solutions. Making us the ultimate one-stop shop, and enabling us to gratify projects of all sizes. With a track record and reputation that speaks for itself.

Address: 12 Jackson Road, Farmall â&#x20AC;&#x201C; Mostyn Park, Kyasands

www.hitechgregfor.co.za

S C H N E I D E R

E L E C T R I C

COPALCOR (PTY) LTD

opalcor (Pty) Ltd is South Africa’s largest manufacturer of copper, brass and alloy-based, semifinished products and turnkey busbar solutions. Established in Johannesburg in 1948, the Company has undergone various name changes from McKechnie Brothers, Brass Extruders (BESA) and Copalcor Rolled Metals (CRM) to the current Copalcor Group, with branches in four major cities. Copalcor offers value-added solutions incorporating a wide range of our rolled, extruded and forged nonferrous metal products for the local and international market.

T +27 11 821 0700 E sales@copalcor.co.za

www.copalcor.co.za Schneider makes up for expertise-based shortfalls through methodical acquisitions

Adding value

This most recent pillar epitomises the evolution of Schneider Electric over the years, in establishing a stronghold in a certain industry segment, optimising the knowledge already established within the business, and making up for any shortfalls in the expertise-base through methodical acquisitions. Its traditional partner pillar kickstarted this ethos in catering for the typical distributor, equipment and contractor space via its energy management solutions. “So this included the panel builders, distributors, contractors, overloads and traditional switchgear equipment that we are specifically known for,” Grobler picks up. “The channels there are traditional distributors, electrical distributors, wholesalers, our electricians, our panel builders and those kinds of avenues. “The next pillar is our industrial market, looking after various segments such as mining, water, and food and

WWW.AFRICAOUTLOOKMAG.COM

Our data centre and secure power business is growing astronomically for us and it’s really now a case of trying to rebrand ourselves

beverage; providing system integrators, industrial integrators and turnkey projects into these various segments. “The third pillar is our traditional energy market, and that’s what we deem as our energy distribution segment. We don’t do the transmission of energy, but we do distribution, and that includes transformers, medium voltage switchgear and very much the distribution to power grids and smart grids across Southern Africa.” As showcased by the APC acquisition, Schneider Electric’s success across each pillar has derived from not only its reputation within the wider industry, but its consequential ability to leverage this reputation to complete some of the most significant acquisitions in each respective sector. From a partner project perspective, this has included the acquisition of a local panel making facility in South Africa to facilitate customised electrical panels three years ago. On an industrial scale, the same method

E N E R G Y

U T I L I T I E S

The value in the ABC of Metals

For more information regarding our wide range of products contact:

For earthing and lightning protection enquiries:

Head office: Tel: +27 (0)11 821 0700 Email: sales@copalcor.co.za

Contact Earthcor: Tel: +27 (0)11 821 0742 Email: ecor@copalcor.co.za

Trading Branches: Pretoria Wadeville Cape Town Durban Port Elizabeth

+27 (0)12 379 6043 +27 (0)11 821 0899 +27 (0)21 982 1155 +27 (0)31 482 2300 +27 (0)41 451 2355

www.copalcor.co.za

ALUMINIUM BRASS COPPER

Solution Based, Service Driven, International Shipping Solutions Established in 1998, Seascape is a 100% female owned and managed clearing and forwarding agent, with an extensive network of agents around the world, each with specialist knowledge of their own geographic regions.

Anywhere, Anytime, On Time • Needs analysis • Multimodal transport logistics • Customs and regulatory www.seascapefreight.com compliance Johannesburg South Africa Proud Logistics Partner to Schneider Electric Africa.

Tel: 27-11-6160595 sales@seascapefreight.com

WWW.AFRICAOUTLOOKMAG.COM

S C H N E I D E R

E L E C T R I C

was applied in acquiring multiple companies to enhance its standing in the market; resultantly being able to integrate a hybrid DCS system to boast a platform up there with any others in the surrounding sector. Energy-wise, the acquisition of Ariva has proved to be one of the business’ key investments of recent years from a distribution point of view, to add a further element of vertical integration to its manufacturing function. Grobler continues: “What Schneider Electric does very well is not only bring in a company, but then adds value to that company. For instance, on the IT side, we were very much industrial but we were missing a key aspect of our world in terms of the IT infrastructure. “Schneider Electric really wanted to get into that space and APC is the market leader in being able to create not just the backbone of a data centre but the entire infrastructure to build around that too. So that’s really how this final pillar came to be, and Schneider Electric thought that would be a massive opportunity for us to grow in that world.”

New headquarters

Market maturity

Rather than simply taking on the best in the business and thriving under that guise, Schneider Electric has proven itself equally adept at reinventing each of its pillars over the years in reaction to various industry trends and consumer requirements.

Enhancing skill-sets is a key facet

WWW.AFRICAOUTLOOKMAG.COM

It’s a very mature market and I’m seeing South African institutions not wanting to build their own data centres, rather taking the prospect to a traditional colocation company

From a technological perspective, this inevitably takes on added dimensions thanks to the everchanging nature of the industry, and the Company has subsequently had to revolutionise its offering and bundles to ensure that its portfolio adds sustainable, long-term value, rather than simply addressing the status quo. However, the main challenge derives not from sector trends, but the levels of maturity across the Company’s geographical footprint, as Grobler details: “You get South Africa which is one of the major BRICS and then you get the other SADC countries like Angola or Mozambique or Zambia who might be lagging slightly behind. “So in regards to trends in South Africa, it’s a very mature market and I’m seeing South African institutions not wanting to build their own data

E N E R G Y

U T I L I T I E S

time via the expertise that companies like Schneider Electric can offer. Conversely, in the rest of Southern Africa, companies are still looking to carry their own burden - or flagship data centre, depending on the outlook - which in turn calls for heightened levels of education and support which can only be offered up by a business of Schneider Electric’s knowledge base. “What we’re doing now is certifying and training our partners so they become an extension of me into Africa,” Grobler notes. “So we make sure that we train partners that are local to be able to give that support in the country. “I am also opening up a training academy, which is very difficult normally for companies like us, which will train people across basic fault finding, partnership building,

centres, rather taking the prospect to a traditional colocation (colo) company and saying ‘you host it for me, I don’t want to hire people, all I want to do is hire space from you’.” Global internet heavyweights are therefore coming into the country via a hosting partner, while players in peripheral industries such as telecoms are being presented the opportunity to branch out into new domains of the first

Our key differentiator has always been ‘access to energy for everyone’

engineering certifications and technical aspects; it will be in South Africa, for Africa.”

Energy for everyone

Empowering individuals and enhancing skill-sets is one key facet of the Company’s corporate social responsibility plan too, with a skills gap still evident across some areas of Schneider’s jurisdiction. However, its primary ambitions remain intertwined in its strive towards energy accessibility, and its BIPBOP initiative to create electrification for Africa forms a pivotal part of this drive at present. “We went to a village in Durban with plastic lights that you can charge and put into your housing, and we pretty much installed all of these in the houses, as well as a central battery charging facility,” Grobler explains. Other insertions include solar street lamps and water purification plants as part of its BIPBOP scheme, and this is compounded by further charitable works that embrace areas of education and practical application, to bring its CSR efforts full circle back to its core operations. “Our business aspirations are not just about continuing to be the market leader in transactional business, but are about launching ourselves into becoming smarter,” Grobler states. “We need to make sure that even though we’re the market leaders now, we continue to keep growing with the trends and revolutionising the business. We will continue to provide solutions to existing customers of the business while striving to position and maintain ourselves as industry leaders. “Overall, our key differentiator has always been access to energy for everyone; from people in Africa to industrial corporations, there needs to be access to energy. And this will continue to be the key driver of everything that Schneider Electric does moving forward.”

WWW.AFRICAOUTLOOKMAG.COM

A V E R D A

A Cleaner World;

BETTER LIVE Averda has developed over the years into more than just a business, rather it is a story of innovation, resilience and belief that is still being written Writer: Phoebe Calver | Project Manager: Donovan Smith verda has grown substantially in both size and diversity almost every year since inception. Starting in a single market with a single service offering, today the Company works across three continents offering clients a complete end-to-end solution to their waste management challenges. The core development has required every aspect of the business to be agile and resilient, ensuring it can consistently offer the highest quality of work, while remaining competitive and entrepreneurial. This evolution has been executed by a unique team whose diversity and industry experience has enabled continued growth. “Averda is a family run business, in which Growthgate Capital Dubai – the private equity firm – has a minority stake,” explains Malek Sukkar, the Chief Executive Officer at Averda. “Adopting this ownership structure provides us with a unique advantage in the market; we have the history and stability of family ownership, coupled with the rigour and efficiency of private equity investors.” The services available from Averda branch across the entire spectrum of

WWW.AFRICAOUTLOOKMAG.COM

A V E R D A

RENAULT TRUCKS

l-Attiya Motors and Trading Co. (AMTC) began as Renault Trucks’ first agent in the Middle East in 1972; subsequently diversifying its remit to become one of the most reliable and robust truck dealers in the region. Forming numerous high profile partnerships as a consequence, the Company’s portfolio bridges industries across waste management, construction, civil defence and government works; with the former especially epitomising the core skill-sets and market differentiators demonstrated over the years. Incorporating specialised applications including jetting tanks, combination tanks, oily water tanks and super suckers, AMTC is the leading waste management truck provider in Qatar and, as such, has become core to its partners’ operations in the country too.

waste management, reaching clients across Africa, the Middle East and Central Asia. Its core range of services span recycling and minimising waste streams on customers own sites, through to collection and sorting in Averda’s bespoke facilities. “We pride ourselves on providing specialised treatment solutions such as composting, anaerobic digesting and refuse derived fuels,” continues Sukkar. “Over time we have also branched out to include thermal destruction solutions such as waste-toenergy and microwave treatment, as well as engineered landfills. “At present our customer base ranges from single site clients and multinational corporations, to large metropolitan municipalities.” The diversification within the Company has been multi-facetted, in geographical terms and in terms of the waste management services it has been able to offer.

WWW.AFRICAOUTLOOKMAG.COM

One such beneficiary of this service is Averda, a business which has thrived off the back of its relationship with AMTC since 2008.

We pride ourselves in providing specialised treatment solutions such as composting, anaerobic digesting and refuse derived fuels

“AMTC initially began its partnership with Averda back in 2008, when it was previously known as New Cleaning Service WLL,” the Company states. “Since then, the mutual business partnership has grown to be one of the most effective relationships for both companies; with Averda now operating the largest privately-owned Renault Trucks waste management fleet in Qatar.” Utilising Renault Trucks for a host of large projects in Qatar - including for governmental arms - Averda’s recent successes have largely come as a result of its affiliation with AMTC, as the business continues to enjoy the efficiency, robustness and reliability of Al-Attiya’s service that keeps their trucks and operations running smoothly. T +974 4403 9486

www.rtqatar.com

STRONG ON BUSINESS SUITABLE FOR MANY APPLICATIONS

Renault Trucks is a highly preferred brand for applications where the client relies on consistency of operational readiness. The Companyâ&#x20AC;&#x2122;s maintenance facilities in the industrial area of Doha offer state of the art diagnostics and maintenance to support both fleet and individual customers. We maintain a very extensive stock of both mechanical and body parts in order to minimise any downtime the customer may experience. rnt_lo_pms_pos.ai

Al-Attiya Motors and Trading Co., AMTC Building, Al Rayyan Road P.O. Box: 229, Doha, Qatar | T 00974 4403 9486 | F 00974 4403 9499 www.rtqatar.com

A V E R D A

“We have a series of pilot schemes in adjacent sectors, but have discovered over time that our competitive advantage stems from being focused on waste management,” explains Sukkar. “Bearing this in mind, we have invested heavily in securing the top leadership positions in waste management technology and methodology of operations.” At present the key trends the Company is witnessing across the emerging world revolve around urbanisation, longevity and environmental awareness. With the apparent large numbers of people moving out to cities, there has been a drive in waste generation rates and quantities.

Technology is paramount

Today, investment in developing the latest technologies is pivotal to the Company’s success. More than a quarter of a century ago, Averda realised the

Employing bespoke recruitment programmes, hiring and developing local talent alongside ongoing training initiatives have helped us to build a skilled, dedicated and renowned workforce

Averda has a world renowned work force

WWW.AFRICAOUTLOOKMAG.COM

paramount importance of up-to-date technology for its services as a business, and combined with following best practice in every aspect and having an adventurous spirit, it has stayed ahead of competitors in the market. Sukkar continues: “Alongside technology, our investment in people and training has become a key factor in our business philosophy. Employing bespoke recruitment programmes, hiring and developing local talent alongside on-going training initiatives have helped us to build a skilled, dedicated and renowned workforce.” At present this workforce is found in 13 countries, spread across the Middle East and Africa, while also owning a large waste management business in Ireland. The Company’s approach to identifying products is very similar to that of which it employs when training and choosing its workforce. “It is really about what aligns with our mission, which is to be the largest, most adventurous and most innovative

WWW.AFRICAOUTLOOKMAG.COM

A V E R D A

waste management Company in the emerging world,” adds Sukkar. “It is a truly exciting and a valuable philosophy to work to, especially when you consider our vision: a cleaner world; better lives.”

Sustainability is key

As with all large companies in this market, attaining key projects is vital to progression and therefore, client partnerships, fast deployment and a ‘glocal’ model have been at the top of Averda’s list in obtaining key contracts. “We take great pride in our cuttingedge technology that underpins our mechanical and human resources,” Sukkar elaborates. “A great example of this is our five smart recycling centres in Dubai, which are the first of their kind in the Middle East, are fully automated, energy efficient with solar-panel operations and sensorequipment.”

WWW.AFRICAOUTLOOKMAG.COM

Our skilled people are one of our main differentiators, allowing us to take the clients’ briefs and work hard to service their needs quickly and efficiently

Averda was the first waste management Company to invest in new and exciting recycling technologies in Abu Dhabi, including used cooking oil which was re-used to fuel trucks. In Oman and South Africa, Averda is the largest provider of hazardous medical waste treatment solutions, having found a way to build and commission South Africa’s first fully environmentally compliant hazardous waste landfill. “Our market intelligence research demonstrated to us that sustainability is key to organisational and technological innovations that would allow us to yield both bottom-line and top-line returns, not only benefitting us as a private business, but also our clients,” interjects Philippa Charlton, the Chief Marketing Officer at Averda. “Becoming environmentally-friendly lowers costs for companies as they will inevitably reduce the inputs they use.”

From a human resources perspective, each time Averda enters a new market, it arrives with a mission to attract and develop the most promising talent that each country has to offer. “Our skilled people are one of our main differentiators, allowing us to take the clients’ briefs and work hard to service their needs quickly and efficiently, going above and beyond to put ourselves in their shoes and strive to see the wider issue from their perspective,” continues Sukkar. “We are so proud of our organisation and the fact that running through our DNA is the drive to do the best and be the best at what we do.” The core values, ethos and passion that is clearly visible at Averda is a factor that truly sets it apart from the rest in the industry. It has worked hard to build the capacity to strengthen the capabilities and knowledge base of its clients, while fundamentally raising waste awareness and investing in the environmental education of the communities it operates within.

Operations in emerging markets

Operating in emerging markets requires a highly entrepreneurial mind-set from Averda’s employees, combined with a mixture of interpersonal and technical skills to move the Company forwards. “When we source talent, we tend to prioritise grit, the ability to flourish under ambiguity and a strong emotional intelligence above all,” explains Lisa Emami, Chief Talent Officer at Averda. “Of course we ensure that any baseline technical requirements are met, however, we firmly believe in the Peter Schutz quote ‘Hire Character, Train Skill’. “We empower our employees who embody these characteristics to drive their own careers forward, while investing in personal development and allowing them opportunities to share their expertise cross-functionally throughout the organisation. We have found this approach to be highly successful in driving the engagement level of our top talent.”

Averda’s key Company ethos drives it on to success

WWW.AFRICAOUTLOOKMAG.COM

ame I N D U S T R I A L

D E V E L O P M E N T

WWW.AFRICAOUTLOOKMAG.COM

C O R P.

Z A M B I A

INVESTING IN

Renewable

Energy Industrial Development Corporation of Zambia (IDC) is playing a catalytic role in supporting the industrialisation of Zambia, promoting job creation and the formation of domestic wealth in the country Writer: Phoebe Calver Project Manager: Josh Hyland ince independence in 1964, Zambia’s economy has largely depended on copper as its major export and in the 15 years that followed, a series of reforms that brought most economic activity into the hands of the state were implemented by the Government. As a result of this action, many state-owned enterprises in almost every sector of the economy were created. With the return to Multiparty politics in the early 1990s, the new Government embarked on an ambitious privatisation agenda which rapidly transferred most state business assets to the private sector. However, the Government retained ownership for strategic enterprises and also kept minority shareholding in many other privatised companies. These remaining state-owned

enterprises were placed under the supervision of Government ministries. It was however observed that whereas Ministries are strong on providing policy guidance they did not necessarily possess the requisite commercial and investment expertise and resources needed to ensure the positive performance of the State-Owned Enterprises under their supervision. As a result, these enterprises were unable to give Government a return on its investment and contribute to the Treasury by way of dividends as some of the enterprises were surviving on Government subventions. “With this, it quickly became obvious that the Government needed to implement a more modern investment structure which would enable it to effectively oversee its holdings in the state-owned enterprises, enabling transformation which would make them profitable”, explains Mateyo Kaluba, Acting Chief Executive Officer at IDC. “It was also seen as an opportunity to create an institution which the Government could utilise in order to address the challenge of jobless growth that had characterised Zambia’s economic development,” continues Kaluba. “Value addition to Zambia’s abundant natural resources has been at a minimum and has meant that the economy has not been

WWW.AFRICAOUTLOOKMAG.COM

I N D U S T R I A L

D E V E L O P M E N T

creating the kind of jobs needed for its people. The Government needed an institution through which it could leverage its portfolio of enterprises and drive its industrialisation agenda,” he further added. “Through this need, the IDC was the institution created to oversee the Government’s portfolio of companies while also driving the much needed value addition agenda.”

Commercial investment agenda

As a relatively young institution in the country’s history, the whollyowned Government entity has a dual-mandate to spearhead the Zambian Government’s commercial investments, which are centrally aimed at strengthening Zambia’s industrial base and job creation. August, 2015 brought about a big change for the Company, with the Government transferring its interests in 29 enterprises to the IDC, ranging across various sectors such as energy, forestry, agriculture, telecommunications, financial services, railways, tourism and logistics. Kaluba describes: “We finance our

C O R P.

Z A M B I A

activities by leveraging our portfolio of companies through a variety of aspects including internal profitability and retained earnings, bond and debt raising on both domestic and international markets, as well as divestments from mature investments.” The institution does enjoy operational autonomy by virtue of its ownership structure, enabling it to extract benefits that ordinarily would not accrue to an institution outside the Government. This provides the IDC with the perfect position to be without doubt a solid partner for co-investment within the private sector.

Five-year corporate strategic plan

As is often the case with state-owned entities, there are many strategic longterm and short-term plans in place to continually achieve success in its agenda. “We have a five-year corporate strategic plan in place, with our focus in three main areas; the first being repositioning of state-owned enterprises on the existing portfolio through recapitalisation, altering business models, mergers, and

ZAMBIA CARGO AND LOGISTICS LIMITED

AMBIA CARGO AND LOGISTICS Limited is a freight forwarding and cargo handling services provider based in the Kurasini Area, next to the dockyard in Dar es Salaam, Tanzania. The Company was established to meet the strategic needs of the Government of the Republic of Zambia (GRZ). The Company’s main objective is to ensure all shipments move and arrive on time, taking away the logistics headaches from the shipper and the consignee and allowing the parties to concentrate on their core business. Mainly handling mineral cargo, especially copper, the Company’s services have diversified over the years to include agricultural related cargo and other general cargo. Key services encompass receipt of customers’ cargo, off-loading, weighing, stacking, and storage when necessary, stuffing into containers and eventually delivery to the port or to the customers’ premises depending on whether the shipment is an export, transit or import. The Company also offers customs clearance services and expedites freight clearing and forwarding processes. Offering superior freight logistic services and constant innovation, we aim to ensure customer satisfaction through our qualified, skilled and experienced human resources while embracing industry best practices and generating positive returns to shareholders.

www.zamcargo.co.tz Key projects in the pipeline address power challenges in particular

WWW.AFRICAOUTLOOKMAG.COM

Offering superior Freight Logistics Services We provide customers of import/export cargo a secure storage and stuffing or de-stuffing facility of all types of cargo through the port of Dar es Salaam. Ensuring all shipments move and arrive on time, we take away the headache of logistics, allowing you to concentrate on your core business.

Why choose us? Short distance to the port of Dar es Salaam. Various services in freight logistics. Storage cages inside the yard are well secured with electrical fence, with security systems in place to safeguard your cargo 24 hours a day, 7 days a week. Weighbridge services, with 50, 20 and 10 tonne capacities. Experienced staff able to handle all types of cargo. Railway spurs connecting to TAZARA with capacity to accommodate over 30 wagons at any one time. Covered warehouse with a storage floor area of 824.93 square meters. Our rates are negotiable depending on volume. Registered GROSS MASS VERIFIERS with SUMATRA in compliance with International Maritime regulations.

ZAMBIA CARGO AND LOGISTICS Limited www.zamcargo.co.tz David Chimfwembe Chief Executive Officer

Kirby Ngandu Operations Manager

Zephania Kidulani Marketing Manager

T: 00255 22 285147/4 C: 00255 785 510 857 F: 00255 22 2851039 david.chimfwembe@zamcargo.co.tz

T: 00255 22 2851471/4 C: 00255 759 565 483 F: 00255 22 2851039 kirby.ngandu@zamcargo.co.tz

T: 00255 22 2851471/4 C: 00255 759 887 785/00255 796 919 984 F: 00255 22 2851039 zephania.kidulani@zamcargo.co.tz

I N D U S T R I A L

D E V E L O P M E N T

C O R P.

Z A M B I A

Key projects in the pipeline address power challenges in particular

divestures,” Kaluba affirms. “Alongside this, we have a particular focus on positioning our companies for listing on the stock exchange. “Our second focus is on value addition, investing in companies and industries that leverage Zambia’s natural resource and other endowments, with the third and final focus on partnerships where we have set out to make the IDC a partner of choice for joint ventures.” Within its strategic plans, IDC also has key projects in the pipeline for this year, attaining commercial close for 50 megawatts (MW) of the 100MW Round 1 Scaling Solar project in February, 2017, where Neoen of France is its partner in the venture. “In March, we attained commercial close for another 50MW where Enel of Italy is our partner, both of which were successful Independent Power Producers (IPP) who have co-invested with us as the minority shareholder,” Kaluba continues. “Other projects

WWW.AFRICAOUTLOOKMAG.COM

Another major differentiator for the Company is our operational autonomy from Government bureaucracy, which has allowed us to be more efficient...

include the establishment of a tractor and agricultural equipment assembly plant.” Agriculture is a priority sector of focus in Zambia, not just for food security but also job creation and export diversification. In order to upscale productivity and economic benefits in the agricultural sector, it is important to have a local capacity put in place which will support access to modern agricultural equipment in a sustainable manner. “The Company has been able to achieve this by partnering with a European private sector player, Ursus S.A of Poland, which has the technical knowhow and expertise in the field,” Kaluba expands. “The plant will not only cater for Zambia, but also neighbouring countries and should assemble about 2,000 tractors a year, as well as other agricultural equipment. Running simultaneously, we also have pipeline projects in agro-processing and tourism.”

A new plant will help to assemble 2,000 tractors a year

Key defining values

As an organisation with responsibility over public assets, the Company has key defining values under which it is administered, which include professionalism and transparency in its investments, while undertaking investments and business undertakings which are consistent with the tenets of accountability in the use

of public funds: integrity, distinction and partnerships. “The foundations of our approach to both business and investment are to be mutually beneficial for our partners and our Company,” Kaluba explains. “Another major differentiator for the Company is our operational autonomy from Government bureaucracy, which has allowed us to be more efficient

while being in a solid position - by virtue of our ownership structure - to extract benefits for the Corporation that would not be viable to an institution outside the Government.” At its core the IDC is an important innovation for the Zambian Government; it is incredibly well positioned to partner with the private sector due to its willingness to take on the risks that the private sector would ordinarily be hesitant to take up. “It is important to remember that despite the fact that we are whollyowned by the Government, we are not a government agency or department,” explains Kaluba. “IDC is incorporated under the Companies Act, with our shareholder, the Minister of Finance, expecting us to deliver a return on investment and therefore those who decide to partner with us must take this fact into consideration.” Another issue of significance is that Zambia is rich in fertile land, water, minerals, a youthful population and a

WWW.AFRICAOUTLOOKMAG.COM

I N D U S T R I A L

D E V E L O P M E N T

C O R P.

Z A M B I A

ZAMBEEF ZAMBEEF PRODUCTS – FEEDING THE NATION Zambeef Products Plc is the largest integrated agribusiness and food processing Company in Zambia and one of the largest in the region. The Group processes and retails beef, chicken, pork, dairy products, eggs, stockfeed and flour; and grows 24,500 hectares of maize, soya beans and wheat a year. The Company slaughters around 70,000 beef cattle, 6.75 million chickens and 70,000 pigs each year; while processing 16 million litres of milk, and producing 150,000 tonnes of stockfeed, 60 million eggs, 78,000 pairs of shoes, and 97,500 hides in its tannery.

Monitoring industry and investment trends to establish opportunities

pro-business policy environment, and should be a preferred destination for new investments. The country is also land-linked with eight neighbours and has free-trade agreements with 26 Southern, Eastern and Central African countries. Therefore investments into Zambia would give an investor access to a much larger market than just Zambia. Kaluba adds: “We are always prepared to partner with companies, both local and foreign, who want the opportunity to invest in ventures which will add value to our natural resources and create jobs for Zambians.”

Transforming state-owned enterprises

For such an institution, there is still a lot of room for growth and progression in its role in Zambia, and in that IDC has high hopes. “We would like to have transformed state-owned enterprises on the portfolio into viable and profitable enterprises, while having listed at least

three companies on the Lusaka Stock Exchange over the next two years,” comments Kaluba. “We should also be able to point to new industries created under our initiative in renewable energy, manufacturing and tourism.” During the 2017-2018 period of time, IDC has an investment programme which is valued in excess of US $1 billion, involving the recapitalisation of state-owned enterprises and investment in new ventures, particularly within the manufacturing, agriculture and tourism sectors. “For instance, our pipeline investments in the solar project and tractor assembly mentioned earlier, are significant capital investments that we have made and it is hoped that the future will bring in new kinds of investments and technologies to the country,” concludes Kaluba. “We will continue to monitor investment trends and opportunities in the country to identify where market demand and opportunities lie for the future.”

WWW.AFRICAOUTLOOKMAG.COM

Sustainability Zambeef is committed to ensuring a positive social, environmental and economic impact. Employment Zambeef is one of the largest employers in the country, with more than 6,000 staff, largely based in rural areas. Reinvestments Zambeef is one of the largest investors in the agricultural sector, having invested more than US$150 million. Taxes For the year to September, 2016, the Group paid more than ZMW144 million (US$13.3 million) to the Zambia Revenue Authority in taxes. Local capital markets A significant percentage of the Group’s shareholding is owned by local institutional investors and pension funds including the National Pension Scheme Authority (NAPSA). Food security Zambeef plays a pivotal role in the food security of Zambia, ensuring the country has sufficient capacity to feed its growing population as well as surplus for export.

www.zambeefplc.com

S One brand. One Deloitte. Leaving our mark on the African continent. What impact will you make?

Zamhatch Hatchery

Zambeef Mungwi Macro Outlet

Mpongwe Farm

Zambeef Nampamba Basic School

Zambeef Kalundu Dairy Zambeef Macro Outlet

Proudly Zambian Zambeef Products Plc is the largest integrated agribusiness and food processing company in Zambia.

Enquiries: Zimbabwe Zambia Malawi

lldeloitte@deloitte.co.mw Making an Impact that Matters

Working hand-in-hand with government, communities, farmers, consumers and shareholders to grow the nation’s economy and make a positive impact on society.

dtt@deloitte.co.zm

Zimbabwe

deloittezw@deloitte.com

Malawi

btdeloitte@deloitte.co.mw lldeloitte@deloitte.co.mw

IDC Sponsored Ads.indd 1

Creative Services

Zambia

www.zambeefplc.com

Outlook

deloittezw@deloitte.com

dtt@deloitte.co.zm One brand. One Deloitte. btdeloitte@deloitte.co.mw

3/16/2017 3:21:46 PM

Outlook Publishing’s awardwinning in-house team is now utilising its extensive production skills to offer a full and bespoke range of editorial, design and marketing services via its new Outlook Creative Services division.

www.deloitte.com

Indeni Oil Refinery provides crude oil refining services. The refinery produces over 20000 barrels of oil in a day and supplies petroleum and petroleum products to copper mines. Indeni Oil Refinery was founded in 1973 and is based in Ndola, Zambia. F O R M O R E I N F O R M AT I O N V I S I T : www.outlookpublishing.com/creative-services

WWW.AFRICAOUTLOOKMAG.COM

ame F M

S O L U T I O N S

P T Y

L T D

Facilitating EFFICIENCY

FM Solutions has enjoyed a period of sustained success since a restructuring of its parent Company two years ago, making it a more efficient entity, both internally and for its clients Writer: Matthew Staff Project Manager: Eddie Clinton

he past two years have witnessed a facilitation of exponential development for a Company with a strong history in facilitating others’ success stories. Facilities Management Solutions’ (FM Solutions) evolution into a standalone entity in 2015 came about as a part of an AFMS Group restructuring which also saw its Afroteq Advisory counterparts go it alone on the management and consultancy side. For the new-look FM

WWW.AFRICAOUTLOOKMAG.COM

Solutions though, the rebranding and restructuring has enabled a more agile, flexible and turnkey business to flourish; all the while in-keeping with the values that made the wider organisation so profitable in South Africa to begin with. The Director responsible for overseeing this exciting period of growth for FM Solutions is Ronald Nothnagel, who understands better than most the significance of the Company’s recent makeover. “What AFMS Group basically wanted was for each side of the

Company to solely focus on their core area of business, so for FM Solutions this involves outsourced facility management contracts,” he introduces. “The core functions in running these outsourced contracts include all technical, soft and business support services incorporated into facilities management, and we have teams of people working on each client’s site; running the site, running the contracts and running the clients’ operations. “What we’ve done differently since late 2015 is position ourselves to be focused more on the total package in the facilities management arena. We can now self perform a large amount of the core services required, allowing us to respond quicker, to be more cost efficient and for our clients to ultimately benefit.”

Flexible and agile

What we’ve done differently since late 2015 is position ourselves to be focused more on the total package Ronald Nothnagel, Director

This new reliance and capitalisation on vertical integration provides a valuable option for FM Solutions to call upon, but it is the ability to remain flexible that serves as the main differentiator as a result of the new strategy; striving not to be a turnkey provider, but to be a more well-rounded entity with the ability to either perform services in-house or via its existing network of outsourced contractors. “If you look at some of our major clients, these even include a large number of parliament buildings in South Africa, whereby we have positioned ourselves to self perform a lot of technical services on this contract, but not by completely moving away from the management model,” Nothnagel explains. “We still contract out a lot of the specialised services - such as things like security so it’s about finding a balance between integrating more services into our own offering, without becoming completely a turnkey business.” This aforementioned flexibility derives from an age-old trademark

WWW.AFRICAOUTLOOKMAG.COM

F M

S O L U T I O N S

P T Y

L T D

QUALITY CRANES

uality Cranes was established in 2011 to provide top quality workmanship and products across various industries, offering supply, service, refurbishment and modification of existing crane systems and associated equipment. With a 650m2 fabrication and maintenance facility situated in Jet Park, Boksburg, with 10ton Overhead Crane and Two 2ton Jib Cranes on site, this allows the Company to accommodate for large fabrication projects, together with four fully equipped work stations dedicated to service and repair. To complement the work stations, fully equipped service teams are on hand 24 hours a day to provide a full on-site installation and repair service. In addition, the Company’s engineering department are able to manufacture a variety of top quality parts and products that comply with relevant standards and provide a fast turnaround time for our clients. T 011 028 0251/2 Sales sales@qualitycranes.co.za Accounts accounts@qualitycranes.co.za Admin admin@qualitycranes.co.za

FM Solutions has a separate Company focus, solely looking after facility management and outsourced contracts

of FM Solutions - under all guises - to maintain its humble small-company ethos despite it growing to significant national size. Once again doing so for the benefit of both the Company’s internal operations and for its clients, continuous and personable collaboration is facilitated as a consequence. Nothnagel continues: “We listen to our clients and understand things properly, rather than just going in with a set model and telling them this is what they should so. We have to understand each client’s individual requirements and adapt our model to suit their needs. “We believe that by having a separate company focus now,

100

WWW.AFRICAOUTLOOKMAG.COM

We listen to our clients and understand things properly, rather than just going in with a set model and telling them this is what they should so

solely looking after specific facility management and outsourced contracts, we are able to be much more flexible and agile in doing things and making decisions; subsequently coming up with better tailor-made solutions for the clients to serve them more efficiently and appropriately.”

The ability to empower

Balance is a keyword not just in terms of the Company’s operations but in terms of how FM Solutions progresses year-on-year, mixing a newly enjoyed autonomy as a standalone business with the Group strategy dictated by AFMS Group. One thing that is wholly addressed in both cases though is the high level of localisation instilled within

Supply Chain Planning Design Manufacturing Consulting

World-class service provider of top quality products Through Specialized capabilityâ&#x20AC;&#x2122;s and combined experience of more than 60 years we are able to exceed our Clients expectations in the following disciplines, Material Handling, Structural Steel Fabrication, Electrical Supply/Control Systems, Mechanical Engineering works, Avionics Equipment and Electro-Hydraulic Systems.

Telephone: 011 028 0251/2 Sales: sales@qualitycranes.co.za Accounts: accounts@qualitycranes.co.za Admin: admin@qualitycranes.co.za

F M

S O L U T I O N S

P T Y

L T D

the organisation, across its employees, supply chain and corporate social responsibility (CSR) efforts. “We’ve been able to take things like supply chain and effectively give it residence in the FM side of the business,” Nothnagel notes. “It moves with the business and plays a big role in the business at the end. It has a bearing on contracts and on suppliers and costs thereof, and having it all sourced locally makes a big difference to us and helps to form our overall strategy for continuous improvement.” Subsequently enriching a host of local skills and business partners, the same commitment to local upliftment is applied on a more communitybased level too. Having recently been certified as a Level 1 BBBEE (BroadBased Black Economic Empowerment) Company, CSR has always been a staple adherence for FM Solutions, but being able to carry out such objectives

Organisation is key for employees

102

autonomously has given the business’s efforts a new dimension. “CSR has always been very close to our hearts in South Africa, and we now have the ability to empower our teams throughout the Company to identify projects and opportunities in their specific locations,” Nothnagel details. “We want to make an impact on a local level, so anywhere that we have a contract and where we have people on-site, we empower those people to identify areas where we can make a difference in that community. “As a result, we are now engaged in multiple projects across the country,

WWW.AFRICAOUTLOOKMAG.COM

giving back to all of these various areas.”

Dealing with a specialist

The evolution of FM Solutions since the end of 2015 hasn’t been revolutionary or an overhaul, but has been a subtle repositioning of a Company that can now act autonomously, brand itself without overlaps of peripheral services, and that can be entirely agile and flexible within itself to make the correct decision for each client in a timely manner. Close collaboration and interaction has been achieved both inside and

Quatro Cleaning Services (Senclean) has 20 years experience in the cleaning industry and offers detailed expertise in professional service delivery in hygiene, hospitality, healthcare, frailcare, pest control and waste management.

BEE LEVEL

BRANCHES

OPERATES

South Africa

Quarto Cleaning Services has become a well known leader in the cleaning industry, through hard work and dedication. We believe that our knowledge and proficiency will add value to our clients. Glen Evert Libertas Office Park, Block E Cnr: The Highway & Libertas Road, Equestria, Pretoria, South Africa, 0184 T: +27 861 440000 F: +27 86 2620920 E: glen@quatrocleaning.co.za www.quatroholdings.co.za

The Company aims to make an impact on a local level

outside of the Company walls, and in keeping operations simple and down to earth, the business is able to concentrate on its quality of service; something which is directly influenced by the level of personability achieved alongside each client in the first place. “Now that the two kinds of business

are no longer intertwined, the client knows they are dealing with a specialist in what they need doing for them,” Nothnagel emphasises. “Having this one brand and single offering to the marketplace has positioned us very differently and clients warm to that and take comfort in it.”

And of course, FM Solutions has reaped the benefits of it too, as it can now look towards even more concerted growth in the future, all the while maintaining the small company methodology that helped build its extensive portfolio in the first place. “It’s very important to know where the marketplace is going and to keep our ears to the ground, in order to identify where the corporate world is going and what our clients may possibly need in the future; and being a small flexible Company helps to respond to these trends quicker,” Nothnagel concludes. “For example, the role of the Facilities Manager is changing where they have to have a better understanding of smart technologies, or sustainability, or green buildings, and these are the kinds of things we will look to focus on moving forward, as we continue to play a significant role in South Africa.”

WWW.AFRICAOUTLOOKMAG.COM

103

ame 3RD

ANNUAL

AFRICAN

INSURANCE

FORUM

(AIF

2017)

Insuring

GROWTH A new direction for the regional insurance industry

he third Annual African Insurance Forum – AIF 2017 - was held at The Maslow Sandton, Johannesburg on 9-10 March, 2017. The Conference was organised by Fextons Conferences. The event gathered around 170 stakeholders from more than 16 developing countries’ insurance industries to chart a new direction for the regional insurance industry under the theme: ‘Insuring Growth’.

104

The Conference commenced with a welcoming speech from the Fextons Director, followed by opening remarks from the event Chairperson, Mr Glenn Lottering, Senior Director, Oracle Insurance. Then Mr Gary Jack, Country President, Chubb Insurance SA; Dr Eugene Wessels, Chief Analytics Officer, King Price Insurance; Dr Aguinaldo Jaime, CEO & Chairman, ARSEG; Dr Femi Oyetunji, Group Managing Director, Continental

WWW.AFRICAOUTLOOKMAG.COM

Conference organised by Fextons Conferences

Reinsurance; Mr Timothy Matthis, Founder, Genex Insights; Mr John Stebbing, Divisional Director, Camargue; Mr Brett Tromp, CFO, Discovery Health; Mr Douglas Hoto, Group CEO, First Mutual Holdings; Mr Paulo Bracons, CEO, Saham Angola Seguros; Mr Bryan McLachlan, Managing Director, Continental Reinsurance; Mr E.K. Okunoren, President NCRIB; and Mr Mark Greenwood, International Director, Charted Insurance Institute, delivered

their speeches and held fruitful panel discussions and exchange of insurance practices and experiences among insurance and reinsurance leaders from different developing economies. At the end of the ceremony, the event Chairperson thanked all those responsible for making this Conference a success, emphasising the importance of this annual event while those who participated in the Conference and supported its success were acknowledged and thanked.

Fextons is one of the leading, world-renowned knowledge providers, designing and delivering highly focused information through publishing, Conferences, training and market intelligence. The Company focuses on providing invaluable knowledge to individuals, businesses and organisations around the world.

WWW.AFRICAOUTLOOKMAG.COM

105

ame H O L L A R D

I N S U R A N C E

Z A M B I A

THE RIGHT

Solution FOR YOU

Hollard Insurance Zambia is aiming for the very top as it seeks to leverage its role as a leading value-driven business to become a key contributor to the country’s economic and social development Writer: Matthew Staff | Project Manager: Stuart Parker ollard Insurance’s rapid rise to prominence is now epitomised by its top five ranking in Zambia, as its everexpanding service remit targets enrichment not just for its customers, but for the country as a whole. Opening its doors in 2010 as a Greenfield project, it took just five years to achieve a gross annual premium income of more than K100

106

million thanks to its top and bottom line capabilities across its two offices in Lusaka and Kitwe. And now, with plans underway to expand its national footprint even further - and with strategic acquisitions such as the deal which saw Hollard Life added to the portfolio - the business anticipates an even more concerted influence in the future. “In 2012, the Group invested in a life insurance company to form our sister Company, Hollard Life. As a General Insurer, we traditionally write all classes of non-life business with the exception of livestock and crops,” explains Hollard’s Managing Director, Paul Nkhoma. “Rather than focus on increasing our product offering we have opted to enhance and differentiate our offering to the market in order to meet client requirements. “For instance, we provided the first debit order collection option in the market as well as offered the first pure monthly policy. This was in a bid to help manage the premium collection problem that the market is facing.”

WWW.AFRICAOUTLOOKMAG.COM

Leveraging its industry expertise to monitor such industry needs and fluctuations, Hollard is also currently relooking at its commercial policy wording in order to make the wording simpler and more easily comprehensible to all clients. “There are various other initiatives that we are working on this year and these are tailored for either easier access for our client base or a simplified service process, as - generally speaking - people think insurance is a complicated process.”

Better servicing clients

Being an option for all, and evolving as an accessible entity to this end over the past seven years, Hollard’s ability

to provide the most comprehensive of insurance services in an understandable way for all levels of client has been a key differentiator; and is compounding this status at present via a product aimed at the SME segment. “The SME segment is one of the fastest growing sectors with a big need for risk management,” Nkhoma affirms. “Like any insurance product though, you have to understand the number behind it so a lot of background work is done in terms of actuary support as well as in determining the relevance to market for any new product.” The aforementioned risk management aspect is joined by business continuity demands as two

Paul Nkhoma, Managing Director

key considerations driving Hollard Zambia’s product diversification of late; addressing the trends highlighted not just by its peripheral market peers, but also by distribution partners such as banks and mobile providers. And facilitating each and every external unveiling is an equally pivotal behind the scenes improvement or investment ensuring that the Company is keeping its own systems ahead of the industry curve. “We have invested a substantial amount of money in changing our core operating system to be able to better service our clients,” Nkhoma says. “This change started in late December, 2016 and we will have a fully-operational system by mid-2017.

WWW.AFRICAOUTLOOKMAG.COM

107

H O L L A R D

I N S U R A N C E

Z A M B I A

Hollard’s message is clear: to be as local and indigenously Zambian as possible

“Meanwhile, our Lusaka office moved premises two years ago and our Kitwe office a year ago; both allowing for more space, better ease of access and an improved ambience and environment. We are also planning to open a new office in another province of Zambia later in the year.”

One of Zambia’s top insurance companies

Across all of Hollard’s presence points, the message is clear: to be as local and indigenously Zambian as possible. From an employment perspective, this revolves around a rigorous process to hire local personnel befitting of the Company culture, before training and enriching them for their own individual development as much as their professional development. As such, the Company’s retention rate is among the highest in the industry, ensuring that Hollard Insurance Zambia remains a local team running a local business.

108

WWW.AFRICAOUTLOOKMAG.COM

...we believe that everyone should be involved in some form of social responsibility and, at Hollard, this forms a large part of our nonfinancial goals

And the same ethos is applied to the Company’s business partnership and corporate social responsibility approaches too, as Nkhoma affirms: “By and large most of our service partners are local as we operate in a local environment and therefore need to have local partners to fully take advantage of the saying; “local is lekker”. “Similarly, we believe that everyone should be involved in some form of social responsibility and, at Hollard, this forms a large part of our non-financial goals.” Helping to tackle regional issues such as HIV and malaria alongside Munich Re and the Global Fund, Hollard Zambia also involves itself in initiatives such as ‘Movember’ to raise funds for cancer research, while also funding Zambian management programmes on a pro-bono basis. The result once again is not just a reputable and respected Company making a difference in Zambia, but a

SATIB pioneered cover for the hospitality industry 27 years ago and continues to lead through innovation and regular consultations with clients and cover providers across Africa. Our relationships with international and local insurers, our understanding of the industry, A+ rated insurer security, prompt claims settlement and efficient, personal service results in tailored products that ensure your business is secure. SATIB24 Crisis Call, specialist risk surveys, and access to property valuations capacity building and legal assistance* are some of SATIB’s value adds. (*Dependant on Risk Type & Territory)

For more information, please contact Sean van der Maas on: T: +260 977 848 916 E: sean@satib.co.za www.satib.com SATIB Insurance Brokers Pty (Ltd) is an authorised Financial Services Provider. FSP License No. 16388/ IGF No. 002366. Compliance Officer: National Compliance CC Practice No 1307

We have a new insurance system which is unmatched in our market and we have the support of great partnerships which allows us to have an extensive distribution network

Hollard believes everyone should be involved in CSR

more sustainable Zambia conducive to industry prominence long in to the future; something which Hollard very much plans to be a part of. “We have a strong, well-capitalised brand, and our team is a local, highly-skilled and motivated team supported by an international team that has operated in one of the most penetrated and advanced insurance markets in the world,” Nkhoma concludes. “We have a new insurance system which is unmatched in our market and we have the support of great partnerships which allows us to have an extensive distribution network. “Capitalising on all of this, we hope to be one of the top - if not the top - insurance companies in Zambia in the future. This is in respect of being top in income, shareholders value, employer status and as a contributor to the Zambian economic and social environment.”

WWW.AFRICAOUTLOOKMAG.COM

109

ame S A N L A M

M O Z A M B I Q U E

Competitive Life Insurance Solutions

Sanlam Mozambique already offers highly competitive life insurance with exceptional customer service, but Simba Manunure explains that the best is yet to come for Sanlam Mozambique Writer: Phoebe Calver | Project Manager: Stuart Parker

110

WWW.AFRICAOUTLOOKMAG.COM

anlam is one-of-a-kind in the Mozambique, uniquely operating a Life Licence and through that bringing a level of specialisation in the areas of its product offering, technical expertise and policy management systems that had not previously existed in the market. Sanlam Mozambique Vida Companhia de Seguros (Sanlam Vida) was established in November, 2011, at which point in time it was operating as NICO Mozambique Vida Companhia

de Seguros; comprising its major shareholder, NICO Holdings of Malawi and two local shareholders, Moza Business Corporation and IPS Holdings Limited. The Company began transacting in June, 2012, and as part of its vast strategy to expand its footprint, it moved into the emerging markets of Africa, India and Southeast Asia. The Sanlam Group had been monitoring activity in Mozambique for some time and in February, 2014, its move into the country came to fruition when Sanlam

Emerging Markets - a division of the Sanlam Group - acquired a majority shareholding in the Company. This resulted in the rebranding of the Company in August, 2015, by which point the Sanlam Group had representation in 14 countries in Africa; a figure which has since risen to 41 nations on the continent. The Chief Executive Officer of Sanlam Mozambique, Simba Manunure discusses the Companyâ&#x20AC;&#x2122;s new product offerings and plans for development as it matures in the country.

WWW.AFRICAOUTLOOKMAG.COM

111

S A N L A M

M O Z A M B I Q U E

Africa Outlook (AfO): What new product offerings have been added to the Sanlam Mozambique portfolio in recent months in order to stay ahead of the industry curve? Simba Manunure (SM): In recent months we have put a vast amount of effort into repackaging our funeral and credit life products, in order to cater for the financially excluded sectors of the Mozambique population. We have also partnered with microfinance institutions, SACCOS, churches and mobile network operators to make sure that not only can we reach this market segment, but we can also service them efficiently when it comes to administration. With our documentation in very simple language, the availability of premium and claims payment can be carried out through mobile money. Instead of asking our clients to change the way they do things, we are the ones that are redefining ourselves to make sure we ensure easily accessible life insurance.

Simba Manunure discusses the Companyâ&#x20AC;&#x2122;s rebranding

Sanlam is proud to have a presence across Africa and Asia

112

WWW.AFRICAOUTLOOKMAG.COM

AfO: How much research and development goes into additions such as this, as well as analysis of market demands? SM: We are a small team at present in Mozambique, so we leverage the Sanlam Group with its vast network of resources, while we also learn from the other countries within the Group so that we do not have to make the same mistakes. With the level of financial inclusion very low and the level of insurance literacy also low, we have decided to get back to the basics of simplifying our products. We have placed a real focus on introducing additional services that enable the ease with which our clients can pay premiums using mobile money or savings groups. AfO: In order to facilitate such growth from an internal perspective, what kinds of capital investments have been made to ensure Sanlam Mozambique is ahead of the industry curve and keeping up to international standards?

Trabalhamos arduamente para lhe proporcionar uma vida melhor. As nossas competĂŞncias incluem: Seguro de Vida

Planeamento Financeiro

Reforma

PoupanĂ§as

www.sanlam.co.mz

34445_Sanlam Copy Driven Mozambique OnPremise Billboard_2210x4207.indd 1

SM: At present we are upgrading our policy management system in order to make sure that as we grow we continue to be able to deliver to our clients. We believe that a robust policy management system is essential in a life insurance operation because we are dealing with very sensitive personal client information and this information will be in our possession for a long time. Anyone that takes out a policy with us today should be able to come back to us in 25-30 years from now and know exactly how much premium they paid today and what information was relevant. Our system also has the capability of being integrated into the systems and platforms of our partners such as banks and mobile network operators which gives our mutual clients an all-encompassing offering. AfO: What are the main factors that differentiate Sanlam Mozambique from its direct competitors within the market? SM: One of the most prominent factors that sets us apart is our business philosophy, with our focus

2015/10/06 3:50 PM

on following through on our promises thanks to our passionate team that are highly client-centric. Our team knows that in order to achieve this, we have to make decisions even when the outcome is a little uncertain. We also partner with companies and people that share similar values and culture, and while we appreciate the differences in opinions and cultural differences, we make sure that we are always honest and ethical, adhering to stringent corporate governance principals.

Hannie Wert delivers his speech to the media

AfO: Looking forward, if we were to speak again in three to five years time, what progress and development would you hope and expect to be able to report back for Sanlam Mozambique? SM: I would hope that in this timeframe we would have played a major role in increasing life insurance market penetration in Mozambique as well as finance inclusion. Currently we insure just fewer than 30,000 lives, but we believe that in the next three to five years this number should be in excess of 250,000. We strongly believe that life insurance can make a huge difference in bettering the lives of the Mozambican population, and we are committed to playing our role in this.

WWW.AFRICAOUTLOOKMAG.COM

113

ame E N S U R E

114

I N S U R A N C E

WWW.AFRICAOUTLOOKMAG.COM

P L C

Ensure Don’t Just Insure...

market coupled with the enhanced capability to determine clients’ needs and great service.” The Company has invested great amounts of time and resources in producing a bespoke system to provide for its clients. Over time, Ensure has established the use of analytic tools for intelligent business automation, and Writer: Phoebe Calver digitalised platforms to leverage cloud solutions such as Amazon Web Service, Project Manager: Stuart Parker G-Suite and Salesforce. nsure Insurance PLC is no In an era that is hugely focused on stranger to adversity, functionality, it has been pivotal for having transformed itself Ensure to keep up with this; with the from a 13 productintroduction of a click-to-call feature business lacking via its website, customers are enabled performance, clarity and values to the to easily reach the Company whenever present-day success story it has now they need to. become; a journey which directly According to Salami: “We have also reflects the Company’s commitment to upgraded our bandwidth expansion meeting the needs of the people. to help drive the internal business “We streamlined our retail end-to-end, increased security level products to four sectors - motor, life, access to encourage bring your own education and home - which are the device (BYOD) and to build digital trust imperative insurance needs of the with the intention of further driving people,” explains Owolabi Salami, customer online transaction.” Chief Responsibility Officer at Ensure. “Introducing bespoke products into A new identity those four business lines set us apart in Ensure Insurance PLC is domiciled in the industry. Nigeria and fully licensed to transact “A prime example is in our motor Life and General insurance business. sector where we introduced no In 2014 the Company was acquired by depreciation, no excess, discount an investment firm named Greenoaks for ladies and middle-aged men (45 Global Holdings Limited (GGH), with and above) and cash-back services. the focus on building market-leading For the corporate market we have insurance businesses in emerging carved out a niche for ourselves in the markets. aviation sector by securing the largest As well as building its reputation re-insurance treaty from the London and calibre in Nigeria, Ensure Nigeria

Ensure is speeding-up the pace of insurance for Nigerians, providing fast, responsive and flexible services to combat life’s unpredictable turns

WWW.AFRICAOUTLOOKMAG.COM

115

E N S U R E

I N S U R A N C E

P L C

has also gained a human advantage, now boasting the uniquely talented professionals for the insurance sector who are responsive and entrepreneurial. “Our Company has successfully deployed a functional and robust technology platform, in addition to its skilled and experienced workforce,” continues Salami. “We have streamlined our customer service business process which subsequently enables us to provide excellent services to our customers. The brand has successfully created a new identity which is modern and depicts excellence within the sector.”

Vault of knowledge

For the Company, having worked so hard to portray the right image over the years means that a huge focus needs to be placed on finding the right people for the job. The mission of Ensure’s Human Resources department is to guarantee that each and every employee remains motivated and engaged on the job. “We have a structured recruitment process, one that is driven by the use of technology,” affirms Salami. “The use of behavioural and technical assessment tools like psychometric assessment and competency-based interviews are pivotal to selection; all of which is done to attract the right talent to the organisation.” The Company’s on-board programme welcomes the successful candidates into the organisation, introducing them to the culture and core values that come with the job title. At Ensure, We carry out retention strategies such as employee engagement activities, performance management, career advancement and progression training and development, flexi work-hours and a robust performance related variable compensation scheme; all of which are critical components to our strategy as

116

include courses provided by technical reinsurance partners, professional training vendors, online courses and opportunities to develop competencies through internship programmes; all of which provide endless opportunities for growth which is beneficial to the employee, Company and clients.

Efficient and effective process

Ensure prides itself in delivering outstanding service with absolute transparency, designing products that will both aid the client in creating wealth, while also protecting their Optimising a functional and robust tech platform assets. our employees’ skill-set is developed “We aim to work with both individuals in line with the competencies required and businesses with the aim of for their job role. becoming a trusted insurance partner Ensure has created a wide range over a long period of time,” continues of opportunities for learning and Salami. “Ensure can provide the perfect development programmes on the job cover our clients need to protect what to create a vault of knowledge through matters most to them. Buying insurance its employees. The opportunities is an important investment in the future;

WWW.AFRICAOUTLOOKMAG.COM

Every business deserves its own unique personal telephone number. No matter your business size, you can create your own unique telephone number with Alpha Technologies SMAT number service. Choose from either the 0800 toll-free or the 0700 non toll-free at an annual rate of N26,250 per line to enjoy a service that differentiates you from the pack. Call 0700ALPHACARE or 0700CALLALPHA to speak with our sales agent and book your order now. Ask for other exciting business tools to increase the visibility of your brand and profitibility of your business. IF YOUR BRAND IS YOUR PRIDE FLAUNT IT !!! Visit www.alphatechnologieslimited.com for more information Or call: 0700 ALPHASMAT (0700257427628)

E-mail: marketing@alphatechnologieslimited.com Head Office: 1B, Imam Agusto Close, Off Olosa Street, Victoria Island, Lagos.

Protecting what matters most to clients

therefore it is important to make an investment in choosing insurance that works for you.” In order to sustain the high standards needed to best serve the people in the Nigerian insurance industry, Ensure has gone to great lengths to obtain a dynamic crop of talent to drive the Company forward. “Our staff have the support of efficient and effective processes primarily driven by technology,” Salami concludes. “A prime example of this is our new all-integrated insurance application: the portal we have created fully integrates all business activities from booking B2B and B2C policies to claims processing, which drastically reduces our turnaround time. “We are able to book retail policies in two hours and settle retail claims in less than 24 hours, however, we make sure not to rest on our laurels, focusing on our pledge to consistently exceed the expectations of our customers.”

WWW.AFRICAOUTLOOKMAG.COM

117

ame D I Z E N G O F F

N I G E R I A

izengoff Nigeria Ltd has established a sound reputation for close to 60 years of operations in Nigeria, consistently adding value into the operational systems of its many public and private sector clients within Nigeria’s key industries. The Company is a subsidiary of UK-owned Balton CP Group, which boasts of a massive physical presence across sub-Saharan Africa, comprising more than 1,000 employees. The brand’s reputation is underpinned by its core values; including quality, reliability, responsibility, integrity and professionalism, which every member of the Company abides by. Clients place a lot of trust and confidence in Dizengoff, and in return the Company invests heavily in them to justify that. “We have been based in Nigeria for 59 years - since 1958 - and are in fact older than Nigerian independence itself,” explains Antti Ritvonen, Country Manager at Dizengoff Nigeria. “The Company was originally set up by Israeli businessmen to import Israeli agricultural and communication equipment and other supplies to Nigeria. For a long time Dizengoff has been owned by British companies, currently in the hands of Balton CP, which has companies in Nigeria, Ghana, Kenya, Zambia, Rwanda, Tanzania, Uganda and Ethiopia.” At present Dizengoff Nigeria has two business divisions - Agriculture and Communications Technology - with the latter including solutions such as cyber security, radio communication, physical security, Wi-Fi, IT infrastructure and project implementation services. The Company’s agricultural services include mechanised farming solutions, irrigation solutions, greenhouse technology, agrochemicals, seeds and fertilisers.

118

WWW.AFRICAOUTLOOKMAG.COM

Empowering

NIGERIA Driven by a passion for the people of Nigeria and the dedication to introduce new technologies, Dizengoff Nigeria is pioneering its field of expertise Writer: Phoebe Calver | Project Manager: Joshua Mann Supporting these services requires excellence in all aspects of business, particularly in order to maintain such a well respected reputation in both industries. Davidi Elkayam, General Manager for the Communications Technology Division interjects: “Our Communications division’s core solutions include Motorola for a two-way radio communications, Ruckus Wireless for Wi-Fi connectivity, Palo Alto, Radware, Skybox, Allot for networks security Bosh, Pelco, Arecont, Genetec, Abloy for security, as well as other value-added services, projects implementation and maintenance systems. “Dizengoff proudly represents worldleading products and solutions provider. We always review our customers’ needs and requirements and provide them with tailor-made solutions; the best and most cost effective technical and commercial solutions which match their diverse requirements. We don’t leave it there either: in addition to this we always give customers very strong training for delivered solutions.”

Dizengoff is renowned for providing excellent after-sales and technical support to its customers, building longstanding relationships with its customers and ensuring that its solutions continue working without any problems.

Communications technology growth

Consistent with the Company’s innovative nature, it has signed an exclusive agriculture contract with CASE IH to enable it to import CASE IH tractors into Nigeria. Not only this, but Dizengoff greenhouses are also becoming more and more successful, strengthening its position in the agrochemical segment. As such, Dizengoff has become the one-stop-shop for everything a customer could possibly need in that market. “We want to be working closely together with Government and private sector developments in moving Nigerian agriculture forward,” affirms Ritvonen. “Nigerian agriculture has

great potential for growth, and we know it can be far greater than the place it holds in the market today.” Similarly, communications technology has been growing very fast, particularly with cyber security solutions such as Palo-Alto, Radware, Allot, Skybox and Checkmarx entering the Nigerian market.

The Company’s agricultural services include greenhouse technology

WWW.AFRICAOUTLOOKMAG.COM

119

D I Z E N G O F F

N I G E R I A

JACTO

acto is an agricultural Company with presence in more than 100 countries. The Company’s tractored and self-propelled sprayers and coffee harvesters are known for their robustness and the brand for being always next to the farmer. Founded in 1948, the Company is part of a solid business group that constantly invests in training its employees and cutting-edge technology. It focuses on delivering quality and innovation to its customers besides short, medium and long-term profitability to meet all commitments to its interested parties. This sustainable growth allows investment in new products, markets and our people.

www.jacto.com.br Improving and developing solutions in line with the latest industry requirements

Cyber security solutions are being used by some of the main players in the financial sector. Most recent in our communications technology division, radio communication solutions is being used more by major oil & gas companies in Nigeria. “Efforts are constantly being made to continually improve and develop the solutions that we provide to our customers, paying incredibly close attention to the developments occurring in the sectors that we are involved in,” adds Elkayam. “We always provide the best and most suitable solutions for the Nigerian market; constant work and consistent improvement are vital to success.”

Training for success

One of the most important facets of the Company is its staff. Continuous training and education of staff occurs so that Dizengoff remains the leading professional in each area of expertise; this training occurring both in Nigeria

120

WWW.AFRICAOUTLOOKMAG.COM

We are well aware that a satisfied customer will come back to us, and the fact that we have been around for 59 years means that we must be moving along the right lines

The Company’s agricultural services include agrochemicals, seeds and fertilisers

and overseas. Not only is excellent training provided to staff, the Company believes in giving customer training, both upon delivery of a product, and in the form of after-sales. Dizengoff values how pivotal technical support is for customers and has found that clients have been able to successfully utilise the solutions provided by the Company.

#ByYourSideAlways

HISTORY HAS BROUGHT US TOGETHER. AGRICULTURAL VOCATION MOVES US. 2design

Jacto. High quality and efficiency in spraying from Brazil to Africa.

Jacto_an_Africa_96x160mm_sai.indd 1

22/03/17 14:57 a new showroom and improving the technical facilities we have on offer there, also providing us with a base for our mobile service units that visit our customers and provide services for their agricultural equipment.” In providing tailor-made solutions for customers and providing the best and most cost effective commercial solutions based on its diverse selection, the Company really stands by its customers, which is a strong differentiator in the market and subsequently why the Company has lasted so long in the industry. “We were able to grow our sales Training is provided both upon delivery and during after-sales throughout the difficult economic circumstances that many companies such as ourselves have been faced Elkayam continues: “We are well provided by its staff and the training aware that a satisfied customer will for customers, the Company is making with,” Ritvonen concludes. “We will continue to remain the leading come back to us, and the fact that we great investments into the facilities Company in our field that successfully have been around for 59 years means it has, currently putting more funds that we must be moving along the into its agriculture-technical centre in provides quality and reliable solutions which suit specifically Nigerian right lines.” Ibadan. In order to match both the skills Ritvonen describes: “We are building circumstances.”

WWW.AFRICAOUTLOOKMAG.COM

121

ame M A S T E R

P O W E R

T E C H N O L O G I E S

Energising g SECURE POWER Master Power Technologies has built its reputation upon strong values that guide its decisions, ensuring there is never a compromise when it comes to customer satisfaction Writer: Phoebe Calver | Project Manager: Donovan Smith

122

WWW.AFRICAOUTLOOKMAG.COM

aster Power Technologies (MPT) has grown exponentially from a static UPS (uninterruptable power supply) Company, to a complete secure power supplier also offering complete modular data centre infrastructure, obtaining numerous awards on its climb to the top of the industry. The Company is a specialist in the supply, installation and after-sales service of a widespread selection of engineered secure power solutions; all of which range from modular data space solutions control energy management systems. Through careful selection over time, taking into consideration availability of support in the final country of installation, MPT has collated a selection of OEM partners – Bergvik and Stamford among them – to continue building a progressive Company portfolio. Menno Parsons, Founder and Director of Master Power Technologies noticed the growing need for secure power solutions to support IT-dependent business and processes industries while working for Siemens’ UPS division. Shortly afterwards Parsons established Master Guard (Pty) Ltd in 1999 as an independent South African enterprise. “We initially focused on critical power applications for telecommunication, banking and industry,” explains Parsons. “Every time the Company went to supply or service a UPS, the customer would enquire about the possibility of generator services at the same time. “Both of these products work handin-hand, which is why we decided to get our Generator Division of Master Guard up and running as quickly as possible.” Having built a successful base for the Company focused on its UPS and generator services, 2004 brought about pivotal structural changes for Master Power. Seeing growing demands in the data centre market, Parsons took his understanding of the need for faster

WWW.AFRICAOUTLOOKMAG.COM

123

M A S T E R

P O W E R

T E C H N O L O G I E S

STAMFORD

t the recent Middle East Electricity event in Dubai, Cummins Generator Technologies (CGT) launched its latest product in the new STAMFORD SRange of alternators. As part of a rapid global product development programme launched by CGT, manufacturers of STAMFORD and AvK alternators, it replaces the current STAMFORD range - from 7.5 to 5000kVA+ - in a phased introduction. The new STAMFORD S6 (810 – 1,400 kVA+) features patented CoreCooling™ technology, bringing advances in power density, quality and reliability to industrial marine and commercial applications. The new S-Range family of alternators is offered with a three-year warranty as standard, across all customers, applications and regions and builds on the proven technology of the previous iterations of the STAMFORD product range, delivering an increase in power density when compared to its predecessors.

The Company offers a remote monitoring and diagnostic service

deployment of the ‘final solution’ and with that launched the Company’s first modular date centre solution. Parsons continues: “Our energy centre solution had already been developed; therefore adding the data centre services gave MPT a complete turnkey solution for the faster deployment of complete date centre infrastructure.” As is often the case with expansion into new markets for a Company, it quickly became evident to Master Power that its customers still had needs which were not currently being met. In response, the Company opened the Life.Net remote monitoring centre, giving Master Power the ability to closely monitor each customer’s critical equipment and data centre environment. “For our customers, we were able to act as a monitor and advisory service on their equipment efficiencies, services and maintenance and when

124

WWW.AFRICAOUTLOOKMAG.COM

...not only can we supply superior solutions for our customers’ applications, but we can support and service them with that same dedication and passion

S-Range alternators meet the critical needs of various applications - be it oil and gas auxiliary, combined heat and power, critical protection and UPS, continuous power and standby - each demanding the highest level of performance. Commenting on the new product launch, Trevor French, General Manager of AvK Global Sales and Marketing at Cummins Generator Technologies says: “As the global market leader in alternators we’ve been able to adapt quickly to market demand and, by making refinements and improvements, can now offer customers a range of enhanced machines that more directly meet their needs. Over the coming months the market will see more products introduced, all of which will give customers market leading power density and improved performances.”

www.stamford-avk.com

M A S T E R

P O W E R

T E C H N O L O G I E S

BERGVIK

ergvik is a global leader and trusted supplier of Raised Access Flooring systems, Seismic Bracing solutions and Iso Flex Grid ceilings for world-class mission critical data centres and telecom operators in more than 100 countries around the world, including South Africa. Bergvik Flooring started in 1970, with the name Ställverksprodukter in Sweden and due to our consistent export growth export success, today we are known as Bergvik Southern Africa. Offering the only dynamic Raised Access floor on the market, the Company’s Dynamic Iso Floor & Ceiling Systems’ unique design allows it to easily adjust to ever-changing technologies, equipment densities and increased cooling demands. In addition to this, we provide a fiveyear standard warranty on the floor.

Creating a competitive advantage through its facilities

breakdowns occurred, we had the ability to get the right technicians on site before most employees were even aware of an issue,” describes Parsons. “This enabled the customers to focus on their business while we took care of the rest, saving them time and money.”

Award-winning service

It is the Company’s dedication to tackling customers’ needs head-on that has led to Master Power receiving numerous accolades, beginning in 2011 when Frost & Sullivan awarded the first of many awards, this time being the UPS customer service leadership award. Frost & Sullivan acknowledge and reward companies across 40 countries, all of which are operating in a range of regional and global markets for superior leadership, technological innovation, customer service and strategic product development. Parsons affirms: “Receiving this award made us very proud and it

126

WWW.AFRICAOUTLOOKMAG.COM

This award demonstrates our ability to create a competitive advantage in our modular data centres, through the R&D products which integrate all the elements of the infrastructure...

We develop and deliver our highly technical floors as Iso Floor and HiFlex Floor, as well as the earthquake resistant Iso Floor - Seismic. We also design and produce Seismic Bracing frames to secure equipment from companies such as APC, Dell, Emerson, Ericsson and IBM, with all production taking place at our factory in Bergvik, 240km north of Stockholm, in the middle of Sweden. Co-operation with Bergvik is problem free, as we provide custom-made solutions for every project in AutoCAD to give customers the exact quality they request and deserve. Custom made production then ensues, which is unique to our industry. This means your equipment is laid out at the design stage and floor panels are made in sizes that your project requires.

www.bergvik.com

What sets Bergvik apart from other Companies? ▶ Full stability from 300 – 2100mm FFH. ▶ Can be installed in two deployments due to self-supporting steel substructure. Panels can be installed at a later stage. ▶ To achieve an optimized equipment layout and full access to the underfloor area, we offer panel sizes from 315-1220x600mm. ▶ All heavy electrical equipment is supported directly by the rigid and self-supporting sub-structure. No costly and bulky equipment stands are needed. ▶ Tested and approved in accordance with EN 12825. ▶ Up to 70% fewer pedestals than with conventional 600x600mm grid floors. This means less obstructions and more space for cable management, etc. ▶ Iso Floors’ flexible design allows for UDL up to 50 kN/m2.

Bergvik manufactures the rigid and self-supporting Iso Floor raised access floor system with unrivaled strength and flexibility. Bergvik Southern Africa Pty Ltd 1st Floor, Building 3 Tre Mondi Office Park, 2 Niblick Way Somerset West 7131, Cape Town

Bergvik Southern Africa Pty Ltd Factory & Show Room, Unit 6 Capital Hill 65, Cnr. K101 & Le Roux Avenue Midrand 1685, Johannesburg

TEL: +27 21 851 1966

TEL: +27 11 312 7901

www.bergvik.com

M A S T E R

P O W E R

T E C H N O L O G I E S

demonstrated that not only can we supply superior solutions for our customers’ applications, but we can support and service them with that same dedication and passion.” 2011 also brought about the celebration of Master Power branch openings in both Durban and Cape Town, enabling the Company to provide better service for its customers. Both branches were initially opened to serve the purpose of assisting with the rollout of projects and servicing, but soon developed selfsufficient sales functions. Another big win for Master Power arrived in 2014, again from Frost & Sullivan, this time for South African Data Centre Infrastructure Management Technology Leadership. “This award demonstrates our ability to create a competitive advantage in our modular data centres, through the R&D products which integrate all the elements of the infrastructure

equipment and environment into one transparent solution,” continues Parsons. “Our integrated, intelligent remote monitoring gave the customers not only the initial product, but also transparency into its operation and peace of mind knowing people with the right skill-set are looking after their operations.”

Modular innovation

The most recent award received from Frost & Sullivan arrived in 2016 for the sub-Saharan African Modular Data Centre Company of the Year. A major factor in Master Power obtaining this award was its ability to expand on its competitive advantage in creating a complete solution, by introducing a smart phone application which allows customers to monitor their secure power and data centre solutions from anywhere around the world. In-keeping with its ability to stay upto-date with market demands, Master

PANELMAN ENGINEERING

anelman Engineering (Pty) Ltd, an insulated panel manufacturer, has been approved as a preferred supplier by Master Power Technologies, the largest roll player in Africa’s data centre industry. The Company is behind Master Power’s innovative data centre insulation design and was presented with an enormous challenge to design and manufacture an insulated panel using local materials only, which if exposed to fire, should not release dense smoke and withstand temperatures in excess of 1000°C. It had to be safe and a complete fire stop, as well as CFC and HCFC free as per the fire resistance requirements for compartmentation given in the LPC Design Guide for fire protection of buildings. After spending long hours of research and conducting numerous tests the Company’s engineers designed a panel which exceeded the requirements without compromising costs. The design involved mineral wool, a high quality resin bonded insulation, originally designed to create fire barriers for high risk applications like fuel storage facilities and offers a significant contribution towards improved fire safety. The solution was a sandwich panel that consists of two pre-stressed chromadek skins permanently bonded to locally manufactured mineral wool in a press by using a heat polymerizing adhesive. Lamination under pressure with 100% adhesive coverage gives the panel its impressive strength characteristics. These panels combine the strength of a male/female joint with the insulation properties of a snug core to core fit. This solution together with Panelman’s high quality product and service proved to be a huge success and was greatly accepted by Master Power Technologies. T +27 12 941 5808

www.pmeng.co.za

128

WWW.AFRICAOUTLOOKMAG.COM

Manufacturers of Insulated Panels Prefabricated Buildings -

Modular housing Office blocks Show rooms Churches

Data Centres - e-houses - Telecommunication shelters - Generator rooms

Cold & Freezer Rooms

Mobile Units

- Cold storage facilities - Distribution centres - Clean rooms

Park homes Mine camps Classrooms Canteens

Panelman manufactures and installs quality and durable insulated sandwich panels and doors to form insulated and prefabricated structures.

Expanded Polystyrene Panels

Polyurethane Panels

Prefabricated structures for Africaâ&#x20AC;&#x2122;s diverse industries 0027(SA)-12 941 5808

www.pmeng.co.za

Mineral Wool Panels

M A S T E R

P O W E R

T E C H N O L O G I E S

Small enough to care and big enough to take required action

Power has paid particular attention to the rapidly growing demand for data centres. Modern day customers are looking for solutions which can quickly be implemented as their business grows, giving them better control of their invested capital. “The option to work with modular data centres was one that appealed to us when studying our market; they offer faster deployment than traditional brick and mortar data centres,” Parsons claims. “As you grow and need more space, it is very simple to add another module;

130

Secure data infrastructure

WWW.AFRICAOUTLOOKMAG.COM

particularly in the African market where building materials are often either not available or of poor quality. “Keen to reduce data centre completion times and efficiency, the modules are shipped from our factories and therefore only limited plinths and foundations are needed from a civil works perspective. These limited works can be carried out while the modules are being made in our factories, typically reducing site data centre completion by 50 percent.”

What really makes a difference is our focus on giving our customers turnkey solutions which provides them with technologies that multiple suppliers would battle to offer

Continuous Improvement

Innovation has been central to the success of Master Power, combined simply with the ability to listen to customer demands. It is a point of pride at the Company to use the problems customers put forward as a challenge for the team to overcome, either finding an existing solution that resolves the problem affordably, or alternatively get the R&D team in to develop a solution from scratch. This is a very stringent process and reason for the Company’s numerous awards, and subsequently, when products fall short of meeting the exact function needed to implement the perfect solution, it is back to the drawing board. “What really makes a difference is our focus on giving our customers turnkey solutions which provides them with technologies that multiple suppliers would battle to offer,” adds Parsons. “In offering the latest in efficiencies compounded by completely integrating the solutions into a transparent in-house platform, the customer is always fully aware of what is happening with their products and services.

“Then not only will we monitor the site for the customer, but also carry out reporting and maintenance functions to ensure they continue to get value for money, only made possible by the fact we have our own internal facilities enabling us to design and manufacture everything in-house with no sub-contractors.” With a renowned engineering team along with project management and installation teams, and R&D to develop as and when they are required, Master Power Technologies is at the top of its game in the industry.

Parsons concludes: “We are small enough to care and big enough to take the required action when our customers need us most. It is our hope for the future to not only have grown in size but also have developed the strongest R&D department in the industry. “The ideal position moving forward is for our competition to always be attempting to catch up with us in efforts to close the gap we have created with our in-house R&D products, and for our customers to firmly say there is no alternative in the market.”

WWW.AFRICAOUTLOOKMAG.COM

131

ame E L I T E

C L E A R I N G

A N D

F O R W A R D I N G

The Right

Move

Elite Clearing and Forwarding is driven by adding value to its clientsâ&#x20AC;&#x2122; products and services by offering them personalised freight movement services Writer: Phoebe Calver | Project Manager: Eddie Clinton

132

WWW.AFRICAOUTLOOKMAG.COM

S H I P P I N G

L O G I S T I C S

n 2006, South Africa’s shipping and logistics industry was in need of a dedicated, specialised freight management Company which would specifically focus on commercial imports and exports, but with a personalised approach; a need which has been filled by Elite Clearing and Forwarding’s fresh approach and a delivery of service built upon solid, long-term relationships. The requirement of a personalised service has been sorely lacking, with the larger companies in the sector offering a one-size-fits-all solution, bringing about inefficiencies in the resolutions the companies were providing as industries and even individual companies needs differs. “When I started my career in this industry in 1995, when I thought about shipping, in my mind I saw as a wooden crate,” explains Ben Van Rensburg, Chief Executive Officer (CEO) at Elite Clearing and Forwarding. “After a few years I came to the realisation that the most important factor in the shipping industry is not about the cargo or the equipment, but the people behind the scenes that moves the cargo. “At the end of the day it is the person on the end of the phone that delivers the service clients require, tailoring the solutions specifically for each client. We go to extra lengths to determine their needs in regards to time, cost and risk, finding the perfect balance between these three factors.” The combination of the Company’s roots as a family-owned business, with the outside ownership of a minority share holding, allows for a personal approach that is backed up by solid capital on both imports and exports. “We see ourselves as a freight management company, therefore our main focus in all aspects of business is to manage the clients’ freight movement in an efficient effective manner,” continues Van Rensburg.

WWW.AFRICAOUTLOOKMAG.COM

133

E L I T E

C L E A R I N G

A N D

F O R W A R D I N G

SOUTH AFRICAN INLAND LOGISTICS CC

outh African Inland Logistics cc is a logistics and warehousing business, with operations in Durban and Johannesburg. The Company has a large fleet of trucks and trailers as well as forklifts and a host of ancillary vehicles, all operated and managed by an experienced team. The Company provides comprehensive logistical services in respect of the import, export and warehousing of containerised and break-bulk cargo throughout South Africa. Operations run 24 hours per day, seven days a week and are always monitored, geofenced and managed by our experienced cartage controllers together with our satelite trackings bureau service.

Making sure that clients feel they are speaking to a friend that moves their cargo

“Therefore the client is able to focus on what they do best without worrying about stock levels, logistical issues, or the risk involved in getting their cargo into the country or exporting to another country.”

The personalised approach

Elite has grown exponentially in both physical size and its approach to business since it came to fruition in 2006, relying on the expertise, skills and talent of its employees and management team to provide the best possible service. “As the Company began to mature, we realised the need for dedicated systems to support our skill-set,” Van Rensburg adds. “The systems we employed include software, procedures and structures; however, we have always been particularly careful to keep the personalised touch, making sure the client feels like they are speaking to a human being who knows exactly what they are talking about.

134

WWW.AFRICAOUTLOOKMAG.COM

...we have always been particularly careful to keep the personalised touch, making sure the client feels like they are speaking to a human being who knows exactly what they are talking about

www.sa-il.co.za “We had to strike the right balance for our clients and Elite, ensuring the proper procedures are in place which will enable us to move the right cargo in the most efficient manner, but also making sure that our clients feels that they are speaking to a friend that moves their cargo.” Relying heavily on the people within the Company, and investing in their personal growth is something Elite strongly believes in, and has played a big role in its success during the past 10 years. A lot of time and effort goes into training and mentoring employees, focusing on every aspect ranging from basic communication to deployable life-skills. “We would definitely define ourselves as a relationship-based Company, and over the years we have become friends with our key account clients and management teams, meaning there is always open communication regarding any problems, changes, challenges or

S H I P P I N G

Delivering transport solutions

L O G I S T I C S

specialists in full logistical services

Delivering transport solutions

Specialists in full logistical services → → → → → → →

Local Cartage Long Distance Road Cross border Warehousing Breakbulk Rail LCLs

→ Local Cartage → Long Distance Road → Cross border → Warehousing → Breakbulk → Rail → LCLs T +27 462 2250/ +27 11 822 9397 +27 31 31 462 2250 E gerald@sa-il.co.za

gerald@sa-il.co.za E roland@sa-il.co.za / roland@sa-il.co.za B-BBEE Level 2 arvin@sa-il.co.za E arvine@sa-il.co.za/ denolan@sa-il.co.za

T +27 11 822 9397 www.sa-il.co.za E denolan@sa-il.co.za B-BBEE Level 2 www.sa-il.co.za

ISO 9001:2008 Certificated

FTW7876

issues,” describes Van Rensburg. “It is this approach that has enabled us to grow as our clients have grown, as well as securing new clients through both word of mouth and our own continuous marketing.”

Information technology investment

Improving and defining itself as a relationship-based Company

These efforts have cumulated in Elite’s ability to open a branch in Cape Town and Durban in the last three years, which is no mean feat when taking into account the economic downturn which has plagued South Africa during this period. “In our Cape Town branch we are now in the process of employing more people and our operations - although centralised - are also distributed throughout South Africa,” affirms Van Rensburg. “We have seen a migration in corporate businesses, relocating their head offices and decision-making processes to the Western Cape and believe that this is a key area for our future growth.

WWW.AFRICAOUTLOOKMAG.COM

135

E L I T E

C L E A R I N G

A N D

Aiming high despite economic challenges

136

WWW.AFRICAOUTLOOKMAG.COM

F O R W A R D I N G

S H I P P I N G

L O G I S T I C S

“Our plan for 2017 is to focus more on the Cape Town branch which we believe will grow the Company’s already existing market share in this area. The movement of a top manager as well as the employment of several new operational and sales people in this branch means that they will be able to lead this focus as we go through the year.” In order to facilitate these massive Company changes, Elite has also needed to continuously evolve its software. Having invested heavily in software and computerised systems, in recent times it has become one of the first freight forwarding companies in Africa to be completely paperless. “In doing this, we have enabled ourselves to distribute our operations Elite has stood strong and bucked the trend throughout the country without many others in its industry experienced, showing losing any efficiencies,” explains Van Rensburg. “It means that all of excellent growth year-on-year... our employees work on the same mainframe server, simplifying the process; with information technology investment being at the forefront of what we do. This has been a big step for us and allows our operation team maintain its success rate, the main the business not only negotiates to be distributed nationally.” aspect of the market that Elite is challenging economic times, but that closely monitoring is the rand rate of it can continue to move forward in the Positive growth trend exchange, which is also linked to the process. It is hard to ignore the difficult economic political situation in South Africa, which Van Rensburg concludes: “Our times that South Africa has been has a large impact on its clients both focus is to make sure that our clients facing in recent years, with a recent on the import and export side. continue to be successful.If we report emerging showing a negative “We believe that at current currency manage to achieve that, they will keep growth trend for the past three years levels there is a good balance at present on coming back and using our service consecutively. Elite has stood strong between the needs of the export as clients easily picks up whether and bucked the trend many others market and the importers of South you are interested in helping them to in its industry experienced, showing Africa, but this is something that we are achieve success. But most importantly, excellent growth year-on-year, around monitoring closely as it is influenced by it starts with your staff. When they feel 20 percent a year over the past three both global factors as well as the current valued appreciated, it spill over in their years. economic situation in South Africa,” communication and service delivery Van Rensburg describes: “We adds Van Rensburg. “At present, it with our clients.” believe we have attained such looks like the market is undeterred “Continuing with this focus over the success in these testing and difficult by the current political upheaval we coming years, I believe that we will see times through our people and their are experiencing, which potentially the Company grow exponentially, not is related to the fact that the rest of only in market share and profitability, continued focus to ensure that our service isn’t just about making money, the western world is facing similar but also customer and employee but also the needs of the person at the upheavals on the political front.” satisfaction, helping us to remain at end of the phone.” A defining attribute of the Company the top in the industry when it comes Moving forward and in order to is its focus on people, ensuring that to client satisfaction and loyalty.”

WWW.AFRICAOUTLOOKMAG.COM

137

ame N E L S O N

M A N D E L A

A C A D E M I C

Driving

H O S P I T A L

Knowledge Nelson Mandela Academic Hospital is working tirelessly to provide new and innovative specialities and top-level healthcare

in Healthcare

Writer: Phoebe Calver Project Manager: Callam Waller elson Mandela Academic Hospital treats more than one million patients a year, holding a longlasting and productive partnership with the Walter Sisulu University (WSU) for around 120 medical students in the faculty; a number which the hospital is hoping to raise significantly during the next few years. In 2003, Nelson Mandela Academic Hospital opened up its doors, replacing the old Umtata Academic Hospital, named of course after Nelson Rholihlahla Mandela. At the time of its unveiling the Academic Hospital worked with the then University of Transkei (UNITRA), renamed to the now Walter Sisulu University, and has been providing a level one tertiary service. In 2012 the Hospital was gazetted to be a Central Hospital, with the ability to provide up to tertiary two services. “At present the Hospital provides 22 specialities,” explains Nomalanga Makwedini, Chief Executive Officer at Nelson Mandela Academic Hospital. “To name a few that we provide under general surgery includes: ear, nose and

138

WWW.AFRICAOUTLOOKMAG.COM

139

N E L S O N

M A N D E L A

throat (ENT), urology, neuro-surgery, ophthalmology and orthopaedic, while under internal medicine we include: dermatology, cardiology, haematology, endocrinology, pulmonology and medical oncology.” As well as the above-mentioned, the Hospital also provides paediatrics and neonatology, alongside supporting disciplines that include the following; radiology, anaesthesia and intensive care services and trauma and emergency services. Makwedini adds: “At present we serve a catchment area of approximately three million people, which stretches along the North Eastern part of the Eastern Cape Province. the Nelson Mandela Academic Hospital is the only Tertiary hospital serving the entirety of the region. “At present the hospital has 736 beds, of which includes our Orthopaedic Centre which is situated off-site, nine kilometres away.”

A C A D E M I C

H O S P I T A L

Motsepe Foundation donates toys to paediatric wards

Future developments

In the present day, with such a plethora of platforms available for learning, the hospital provides an invaluable teaching platform for the medical school at WSU, massively impacting both undergraduate and postgraduate students. Prior to beginning its days as a Central Hospital though, Nelson Mandela Academic Hospital was lacking in many areas which would enable it to move up in skill-sets, technological advancements and services available to patients. With such developments in its service offering, the Hospital will be appointing a cardio-thoracic surgeon, while the ear, nose and throat department will begin providing cochlear implant services. “The Hospital is constantly focusing on advancing its technologies in order to keep up-to -date with industry advancements in the wider world,” adds Makwedini. “In 2016 we were able to purchase a new magnetic

140

Nelson Mandela Academic Hospital board

resonance imaging (MRI) scanner and a second computerised tomography (CT) scanner for the facility. “In terms of the development of our facilities and the renovations we are planning at present, we are in the planning stages of building an oncology unit for radiation therapy, which will massively impact our patients and make room for future developments in that arena.”

WWW.AFRICAOUTLOOKMAG.COM

Building lasting relationships

The healthcare industry is constantly evolving and therefore requires close monitoring of key trends and changes. And the Hospital is very aware of this, paying close attention to the research and development department to adhere to this. Makwedini continues: “Currently we are involved in very exciting and incredibly important research for the

THE PULSE OF TECHNOLOGY Blood Management Cardiology Cleaning & Sterilization Critical Care Emergency Medicine Home Care Neonatology Nephrology Neurology Obgyn Occupational Health Pulmonology Radiology Sleep Diagnostics Theatre Equipment Vascular Medicine Ventilation Trusted Suppliers of Medical Equipment & Consumables Sharecall

086 111 7736 Website CT scanner facility at Nelson Mandela Academic Hospital

www.ssemmthembu.co.za

ASANDAF Deligation visits Nelson Mandela Hospital

HIV vaccine, being one of the sites specifically set up for the vaccine. In order to carry this out to the high standard it requires, we have to be very driven in our focus on training both doctors and nurses.” Personal development within the facility is pivotal to the success

it has experienced up to this point, keeping the development in line with the areas in which more training is required, whereby the Hospital will send its staff on study leave. Nelson Mandela Academic Hospital has built strong relationships with academic institutions such as University of Cape

Town and Stellenbosch, which enables this up-skilling of staff. Another example of the Hospital adapting to meet its patients’ needs is dictated by its location, with the Hospital’s placement in such a rural area, its patients will often have to travel great distances - up to three and four hours at a time - therefore making referrals a real challenge and at times creating difficult situations. Makwedini explains: “Being located along the largest national road, we do encounter a large number of trauma patients, which is why we constantly need to be on top of the newest information and technology.” Looking to the future, the continuous evolution of technologies and knowledge will be the driving force behind the Hospital’s success in South Africa, having already set itself apart from the rest by investing in equipment previously unseen and unused in the country.

WWW.AFRICAOUTLOOKMAG.COM

141

ame B A R L O W O R L D

E Q U I P M E N T

S O U T H

A F R I C A

More than Machines Barloworld Equipment continues to ensure success, share expertise and innovate solutions in order to achieve exceptional performance Writer: Matthew Staff | Project Manager: Arron Rampling

142

WWW.AFRICAOUTLOOKMAG.COM

M I N I N G

R E S O U R C E S

ith more than 100 years of experience in Africa, and backed by a JSE-listed parent company in the form of Barloworld Limited, Barloworld Equipment South Africa continues to deliver quality construction and mining equipment to the country - and wider region’s - earthmoving sector. The R62 billion entity with secondary listings on both London’s and Namibia’s Stock Exchanges has - over these 100-plus years - leveraged its ethos of ensuring success, sharing expertise and providing innovative solutions to culminate in an equipment offering that delivers the lowest total owning and operating cost over its lifecycles. Ultimately, the result is “equipment that’s engineered for success... backed by informed, empowered and passionate people”. The Company continues: “We’re doing it as the sole dealer for Cat® earthmoving machines and related mining and construction equipment in Angola, Botswana, Lesotho, Malawi, Mozambique, Namibia, South Africa, Swaziland and Zambia, as well as the Democratic Republic of Congo’s Katanga province in a joint venture with Bartrac. “We’re doing it by ensuring that our applications and training experts spend their time where it counts most - in the field, where we can help your employees with the expert knowledge they need to get the most out of your machines. “We’re doing it through our commitment to social, environmental and economic sustainability: by striving to minimise the environmental impact of our economic activities by investing in water and electricity metering systems at all our facilities, and measuring fuel, water and electricity intensity across our southern African operational footprint. “And we’re doing it by driving customer satisfaction: by ensuring

WWW.AFRICAOUTLOOKMAG.COM

143

B A R L O W O R L D

E Q U I P M E N T

S O U T H

A F R I C A

MIDCITY PROPERTY GROUP

he MidCity Property Group provides holistic property solutions, covering all facets of the property industry. The Company is a market leader in the provision of purpose built turnkey development solutions and has an established proven track record with both listed and institutional clients. Our property partnership with Barloworld Equipment started in 2009 and we provide and manage a world class residential accommodation solution for the Barloworld Equipment Technical Training Centre for students in Johannesburg, South Africa. This multipurpose facility is not only cost effective for our client; it has supported Barloworld’s training initiatives over the years.

The business is split into two succinct arms of equipment provision and support services

that you always feel appreciated, understood and valued by our team; by holding to the highest standards in every aspect of our business to make sure that you’re secure in the knowledge that you’re dealing with the most reliable, accessible and safety-conscious Company in South Africa; and by making your entire experience as effortless as possible.”

More than machines

In order to achieve this, the business is split into two succinct arms of equipment provision and support services, with the former serving as its bread and butter trademark still in the region. “When it comes to providing the industry standard in mining, construction and agricultural machinery, Barloworld leads the way,” the Company affirms on its website. “Barloworld Equipment [also] delivers a range of Cat® Attachments, giving you the versatility and flexibility you

144

WWW.AFRICAOUTLOOKMAG.COM

www.midcity.co.za

SAFEWAY TYRES

S When it comes to providing the industry standard in mining, construction and agricultural machinery, Barloworld leads the way

afeway Tyres has been operating in the tyre industry since 1967, and has had the pleasure of dealing with Barloworld for 20 years of that period. We originally supplied tyres, rims and foam filling for their LHD machines working underground, expanding our partnership with the supply of spare wheels (tyres & rims) for their new vehicles. From time to time, we assist with the fitting of earthmoving tyres of all sizes on a supply when needed basis. We truly appreciate their business and wish Barloworld Equipment every success in their future ventures. T 011 452 1106

www.safewaytyres.co.za

M I N I N G

R E S O U R C E S

Come on in for a tyre check, replacement or repair – We’re open 6 days a week. Monday – Friday 7.30 am until 5 pm Saturday 7.30 am until 12 pm

Stockist of all types of tyres & tyre services.

Cnr 10th Street and 8th Avenue, Edenvale, Johannesburg

Tel: 011 452 1106

www.safewaytyres.co.za

WWW.AFRICAOUTLOOKMAG.COM

145

B A R L O W O R L D

E Q U I P M E N T

S O U T H

A F R I C A

AC HONED GROUP

C Honed Group manufactures and stocks a full spectrum of hydraulic tubing and shafting in both metric and imperial sizes. The Company has over two thousand tons of tubing and shafting in stock and also supply Honing, Deep Hole Drilling, Chroming, Heavy Machining and other refurbishing services to fully support the hydraulic industry. The Company are also capable of manufacturing and servicing some of the largest hydraulic equipment in the world. World class businesses, such as Barloworld Equipment, have been using our services and products for over twenty years. T 011 900 1413-7 E info@achonedtube.co.za

www.achonedtube.co.za Barloworld’s equipment portfolio is ever-expanding, with devotion to diversification and turnkey provision

need to tackle any job effectively. “These long-lasting, hard-wearing tools enhance the productivity and utility of your Cat® machines, equipping them for a wide range of tasks and operating requirements, and delivering total system solutions.” Making up Barloworld’s equipment portfolio is an ever-expanding devotion to diversification and turnkey provision, with no stone left unturned; either metaphorically or physically. These include; articulated trucks, asphalt pavers, backhoe loaders, cold planers, compact track and multi terrain loaders, compactors, dozers, draglines, drills, electric rope shovels, excavators, feller bunchers, forest machines, forwarders, harvesters, hydraulic mining shovels, knuckleboom loaders, motor graders, off-highway trucks, pipelayers, road reclaimers, skid steer loaders, skidders, telehandlers, track loaders, underground - hard rock, underground - longwall, wheel dozers, wheel excavators, wheel loaders, and

146

WWW.AFRICAOUTLOOKMAG.COM

At Barloworld Equipment, we’ll work with you to design a solution to help you grow your business while managing risk and controlling costs; and all at highly competitive rates

wheel tractor-scrapers. Ensuring that all client requirements are catered for, Barloworld Equipment also offers used equipment to the same quality and reliability specifications, as well as rental equipment. “The flexibility, performance and productivity you’re looking for are just a click away,” Barloworld emphasises online. “At Barloworld Equipment, we’ll work with you to design a solution to help you grow your business while managing risk and controlling costs; and all at highly competitive rates. “Our fleet of rental machines are connected to EMSolutions. This allows us to continually monitor them and ensure they remain in peak condition to keep your business moving.”

The full package

EMSolutions is just one of many support services that the Company can boast to complement its machines,

M I N I N G

R E S O U R C E S

www.achonedtube.co.za Cylinder Kits

Honing

- Manufacturing of hydraulic cylinder kits and components.

- 32mm to 1200mm ID by lengths of up to 20m.

- Large CNC Machining: 6m between centers,1250mm swing over bed, 420mm spindle bore.

NG SINCE 1 DI 9 A E

Gun Drilling, Deep Hole Drilling and Boring

Complex Machining & Milling

- 5mm up to 1200mm diameter with depths of up to 8m.

E D G RO

Hard Chroming, Grinding and Polishing

- Manufacturing of Induction Hardened and normal Chrome stock in any metric and imperial sizes. - Internal, external and centerless grinding. - Manufacturing, refurbishing and repairs of hard chromed rods, axles and shafts.

CONTACT US: once again proving itself as an industry expert, adviser and consultant as well as a distributor and facilitator. “No-one knows better than Cat® how difficult it is to survive in today’s current economic climate. We know you’re doing your level best to cut costs, streamline your operations and make every cent count, which is why we’ve introduced our Level Best EMSolutions, with five levels to choose from so that you get the support you need to be super-productive without paying for services you don’t need,” the Company explains. The five levels cover access, information, advice, support and management, and epitomise the kind of on-hand, collaborative interaction that it tries to have with each and every customer. And to achieve such saturation, its behind-the-scenes devotion to continuous improvement and R&D are addressed via its Barloworld Rebuild Centre and its S.O.S Laboratory.

Honed, Unhoned and Hone After Weld Tubing - 30mm to 400mm ID with various wall thicknesses. - Barrel Manufacturing of multiple material grades: 5mm to 1200mm ID with almost any wall thickness up to 1600 OD.

info@achonedtube.co.za

AC Honed Tube Much in the same way that Barloworld Equipment South Africa serves as a contributor to its customers’ success stories, the Company too has a plethora of partners and suppliers that it leans upon in order to meet its goals. One such valuable partner is AC Honed Tube who - since 1978 - has evolved to now be one of the largest manufacturers and suppliers of honed and unhoned tubing and chrome shafting in Africa. With more than 2,000 tonnes of tubing and shafting stored in-house, its scope and operational excellence lends itself perfectly to a world-class business relationship such as the one shared with Barloworld Equipment.

011 900 1413-7

The former is located in Boksburg and is the largest of its kind among its global dealer network having been built specifically for Cat® engine, hydraulic and drive train rebuilds. “You can buy remanufactured parts for engines, transmissions, torque converters, differentials, wheel stations and hydraulic components at competitive rates, meaning you stay operational, extend machine life and reduce repair costs,” the Company adds. “The Caterpillar S.O.S laboratory [also] in Boksburg, undertakes wear analysis and interprets oil samples from machines in the field. The S.O.S programme is not a solution to machine problems, but a tool for detecting problems early [and] gives Barloworld Equipment customers access to the Global Caterpillar S.O.S network, including critical equipment management information such as wear tables indicating maximum allowable metal wear limits in the various Cat components.”

WWW.AFRICAOUTLOOKMAG.COM

147

B A R L O W O R L D

E Q U I P M E N T

S O U T H

A F R I C A

ENGINEERING TOP TECH CO

ngineering Top Tech Co has a global footprint and over 20 years of experience in the manufacture, distribution and support of specialised vehicle solutions for mining and industry. Our in-depth knowledge of OEM technology and the industries in which we operate enables us to consistently provide innovative and high quality solutions with a perfect fit for our customer’s purpose. We are extremely proud to be an important supplier and partner to Barloworld Equipment and we highly value the opportunity to contribute to their recent and on-going growth and success. T +27 35 751 1630 E info@ett.co.za

www.ett.co.za Barloworld has built an incredibly reputable name for itself in South Africa

Completing the full package is Barloworld Equipment’s technology service offering, which enables sustainable business by helping clients to discover data-driven performance with Cat CONNECT, “a suite of technological solutions for any industry, or Cat MineStar, our cuttingedge packages designed to help you manage your mining operation”.

A partner with power

As such a reputable name in Southern Africa, the responsibility to conduct itself with wider social and environmental implications in mind has not been lost on Barloworld Equipment. To this end, the Company announced its broad-based black economic empowerment transaction in 2008 as a signal of intent to provide a sustainable service beyond just its machines. “The transaction included shareholdings for employees, community service groups, an

148

WWW.AFRICAOUTLOOKMAG.COM

The allocation of shares to South African employees has the important spinoff of improved staff retention and loyalty, with corresponding benefits for customers

education trust and strategic black partners. This translated into an effective 29 percent empowerment of Barloworld’s South African operations,” the Company recalls. “The allocation of shares to South African employees has the important spin-off of improved staff retention and loyalty, with corresponding benefits for customers.” Empowerment is the key word applied to Barloworld’s code of conduct, within both its CSR efforts and its core industry functions; or even in cases where the two overlap through such challenges as power shortages, energy solutions and ecofriendliness. “At Barloworld Power we understand how costly unexpected electricity outages can be,” the Company exclaims. “With power failures affecting productivity in every industry, it is essential to have a reliable back-up energy solution. “Barloworld Power offers you a

M I N I N G

R E S O U R C E S

SL Transport is an efficient Overnight Service from Cape Town and Johannesburg to the West Coast Mining Industry. At present we are the leading Overnight Transport Company on this route and offer the most reputable and professional services throughout the country. Our Emphasis is on delivering the freight entrusted to us on-time and safely.

Cape Town | Tel: +27218528250 | Tel: +27119740932 | www.sllogistics.co.za

WWW.AFRICAOUTLOOKMAG.COM

149

B A R L O W O R L D

E Q U I P M E N T

S O U T H

A F R I C A

Products and services comprise generators, engines, parts, service and rental options

range of environmentally-friendly energy products and services to keep you at full capacity.” These products and services comprise generators, engines, parts, service and rental options, with the range exclusively conducive to keeping its clients’ businesses running smoothly.

The future starts today

“The Barloworld Equipment story began in 1902, when Major Ernest ‘Billy’ Barlow formed Thos. Barlow & Sons in Durban, South Africa. Since then, we’ve grown to become part of a multinational brand distribution Company listed on the Johannesburg Stock Exchange, and are the sole dealer for Cat® machines in Southern Africa,” the business reflects on its website. This evolution has consisted of rebrandings, expansions, acquisitions, footprint growth and joint ventures,

150

but throughout it all, the core values have remained consistent; with the Barloworld Equipment employees placed front and centre when it comes to success attribution. “Our employees are our greatest asset and the key to our success - and yours. That’s the reason we make sure that they always feel appreciated... [and] secure... [and] that working for us is effortless by inspiring them to do their best and providing a rewarding culture which encourages them to strive for more. “As part of our world, we ask that they conduct themselves in accordance with our values: values that drive our relationships with each other and with our customers, and that ultimately ensure our success.” Barloworld Equipment South Africa can consequently assign its success to five integral pillars by which the Company gauges itself; in regards to its client communications, its employee

WWW.AFRICAOUTLOOKMAG.COM

commitments, and its influence on the wider industry and region’s economic progression. The first of these pillars is integrity and the power of honesty, which is complemented by enhanced levels of teamwork - the power of working together, and excellence; “the power of intense focus”. Then comes commitment and the power of responsibility whereby Barloworld makes it its business to learn everything it can about its brands in order to be a source of knowledge for its customers. And finally, the Company addresses the power of endurance, otherwise labelled as ‘sustainability’. “As the sole dealer for Cat® earthmoving equipment, it should come as no surprise that safety is our number one priority and that a culture of safety permeates every aspect and area of our business,” the Company concludes.

M I N I N G

R E S O U R C E S

ENGINEERING SERVICES (Pty) Ltd

CED ADVAN

LOGIC

3 POWER STREET BOKSBURG EAST GAUTENG 1459 SOUTH AFRICA Tel: +27 (11) 914-3321 Fax: +27 (11) 914-2423 metalogik@metalogik.co.za www.metalogik.co.za

Metalogik is a firmly established engineering company in the South African market for the past 36 years. We are committed in our quality of service to the Engineering Industry and SABS 9001:2008 approved. Our services include: Ÿ Repairs to Earthmoving Equipment Ÿ Precision Engineering Ÿ General Manufacturing Ÿ Chroming & Grinding Ÿ Metal Spraying

A leading supplier in the radiator, hydraulic, air, brake and trailer markets and lowbed transportation. We do whatever it takes to keep our customers on the road and moving!

We also manufacture Scraper Winch Spares to the Mining industry in South Africa.

25 Dr Mandela Drive, Middelburg Mpumalanga

At Metalogik we pride ourselves in our quality and workmanship.

We deliver in Service and Excellence

Outlook

Creative Services

Tel: 013 246 1720

/ / / www.hoeveldradiators.co.za / / / / / / / / / / / / / / / / / / / / / /

Normar Engineering specialises in general engineering repairs, earthmoving equipment, precision machining. The Company also provides the services of skilled and semi skilled artisans, assuring you of our prompt service and attention at all times. With a vision to be recognised as a top company offering quality service, we aim to provide specialised and cost effective services to our customers at all times and to improve performance and reliability for our customers.

Our services and specialities • General boilermaking and repairs • Steel fabrication • Conveyor structures • Chutes • Earthmoving machines • Dragline, excavator and front end loader buckets • Hauler bowls • Dozer blades • Chassis repairs • Access steps and platforms Supplies • Safety equipment • Industrial machinery equipment

32 Mnotho Street, Middelburg 1050 PO Box 13320, Middelburg 1050

F O R M O R E I N F O R M AT I O N V I S I T : www.outlookpublishing.com/creative-services

T: 0027 13 246 1064 / 0027 82 890 4481 F: 0027 13 246 1362 normareng@telkomsa.net

WWW.AFRICAOUTLOOKMAG.COM

151

ame S E N T U L A

M I N I N G

L I M I T E D

A New Era in Mining Sentula Mining Limited has worked tirelessly to return to profitability and prepare for an upswing in the commodity cycle Writer: Phoebe Calver | Project Manager: Arron Rampling entula Mining Limited is no stranger to adversity, having experienced a particularly turbulent decade, out of which it has arrived with a fresh mindset towards a rejuvenated sector. The Company previously named Scharrig Mining was listed on the main board of the JSE during 1993. During 2007 the Company acquired most of its current operations, establishing a diversified mining group. During 2008 the Company name was changed to Sentula Mining as we know it today. “In 2008 at the peak of the commodity cycle, significant fraud was discovered at Sentula which inevitably resulted in the Group collating substantial debt,” explains Jacques Badenhorst, Chief Executive Officer (CEO) at Sentula Mining. “It was particularly unfortunate timing in regards to the sector and although we have now mostly erased the debt, it could have been invested in the future of

152

WWW.AFRICAOUTLOOKMAG.COM

the Company and now that has gone to waste.” The real value destruction Sentula had to tackle began at that point and, with the burden of liquidating assets to repay debts, the Company’s operations were significantly impacted between 2008 and 2013. Unfortunately for the Company, there wasn’t an abundance of spare cash to purchase assets and it subsequently began to rebuild its competitive edge from that point onwards. Compounded by both a negative news-flow and bad sentiment, it was a very difficult time, calling for new blood to breathe life back into the Company. Overcoming these challenges helped to create a fire at the heart of Sentula, however, which has since enabled its stability and successful re-growth. In April, 2015 Jacques Badenhorst joined the team with an investment in Sentula at a non-executive level; and six months later he took over as temporary CEO, before becoming a permanent member of the team in March, 2016.

M I N I N G

R E S O U R C E S

WWW.AFRICAOUTLOOKMAG.COM

153

S E N T U L A

M I N I N G

L I M I T E D

“When I took over operations as CEO at Sentula, it was clear that contract mining was the cancer within the Group,” continues Badenhorst. “Not only was contract mining pushing Sentula closer to the edge, but also killing all the other good businesses in the Group, draining all the cash from their operations to finance the contract mining losses”. “We closed most of our contract mining operations and used the proceeds from asset disposals to reduce debt and accelerate the significant restructuring efforts that we required, combined with costcutting exercises to bring Sentula back into a competitive position within the sector.” In the 18 months since these actions were put in place, there has been

154

WWW.AFRICAOUTLOOKMAG.COM

During the past 12 months we have doubled production and current expansion plans, which include the reopening of the underground mine

a positive upturn for the Company. That, combined with the commodity prices finally back on a positive incline, has meant Sentula had the ability to again invest time and effort into new contracts and tenders. The events of the past 18 months have created a much more positive atmosphere both inside and outside the Company again, boding well for its future progression.

High quality service

In the present day, the Group has a range of companies under its umbrella covering various aspects of the mining industry; including Sentula Coal, Nkomati Anthracite, JEF Drill & Blast, Geosearch and Ritchie Crane Hire. Sentula Coal covers the complete needs of opencast mining operations, including bulk earth moving and coal

M I N I N G

R E S O U R C E S

WWW.AFRICAOUTLOOKMAG.COM

155

S E N T U L A

M I N I N G

extraction with its main client being Anglo American Coal. Nkomati Anthracite is an anthracite mine that is owned and operated by Sentula. “During the past 12 months we have doubled production and current expansion plans, which include the reopening of the underground mine. We aim to achieve the same again during the next 18 months.” “We also provide specialised drilling and blasting through JEF Drill & Blast, using 43 drilling rigs primarily in coal within the opencast mining sector,” adds Badenhorst. “Established as a separate entity, JEF provides support to our opencast mining contracts as well as various other contract mining companies in the coal mining industry.” Geosearch used to host a fleet of more than 80 exploration drilling rigs, which made it one of the largest exploration drilling companies in Africa. Today, however, after having

There is a lot of history in the companies within the Group and with that comes the experience required to supply the industry with high quality service

been rightsized to operate profitably during the crisis, the Company is working on various contracts in Botswana, South Africa and Mozambique for blue chip mining houses like De Beers, Anglo Platinum and Vale. “There is a lot of history in the companies within the Group and with that comes the experience required to supply the industry with high quality service,” Badenhorst elaborates. “Richie Crane Hire’s impeccable safety record combined

156

WWW.AFRICAOUTLOOKMAG.COM

with excellent customer service and the ability to supply craneage services that range between 25 and 220 tonnes have enabled it to keep on winning new contracts against very tough competition.”

Procurement efficiencies

With its experience in the sector and recent history, a great amount of attention is paid to every detail involved in the day-to-day running of the Company. “With a particular focus on procurement, a mistake that I have seen being made time and time again by companies is to let your procurement list get too long,” explains Badenhorst. “The Company can easily lose the benefits that come with working closely with suppliers and it becomes difficult to manage. “My view is that procurement is a critical component in that you need to manage it very efficiently in each business to avoid flaws in the system

M I N I N G

R E S O U R C E S

More than 50 years experience in underground, open cast mining, mining projects and all other aspects pertaining to spatial, volumetric, design, topographic and engineering surveys. www.esssurvey.co.za

A leading supplier in the radiator, hydraulic, air, brake and trailer markets and lowbed transportation. We do whatever it takes to keep our customers on the road and moving! 25 Dr Mandela Drive, Middelburg Mpumalanga Tel: 013 246 1720

/ / / www.hoeveldradiators.co.za / / / / / / / / / / / / / / / / / / / / / /

and silly mistakes. If your procurement is not up to scratch that is where you are likely to lose large sums of money or find the highest risk of fraud.” Ensuring checks and controls are carried out is extremely important for a Company that is in a transitional period, such as Sentula; ensuring that flaws are less probable, and the future safeguarding of the business in general. “The bulk of the hard work has been done and we are satisfied that the future of Sentula will look very different than its past,” concludes Badenhorst. “We focus on each business’s individual requirements, drivers and dynamics to determine what is required in each to remain competitive and be profitable. Considering the numerous changes we have gone through in our recent history, I would imagine that in five years time we will look very different to the Sentula you see today.”

WWW.AFRICAOUTLOOKMAG.COM

157

SUB-SAHARAN AFRICA ISLAMIC FINANCE CONVENTION

E V E N T

F O C U S

broader sub-Saharan market. The inaugural Islamic Finance Convention in Uganda in 2016 was met with a very positive response as more than 200 industry players from more than 70 international organisations and more than 25 international speakers deliberated outcomes that focused on opportunities for Islamic finance in Africa. The event was attended by several high‐level delegations from the Ministry of Finance in Uganda, Bank of Uganda, the Private Sector Foundation, and the Islamic Chamber of Commerce and Industry in Uganda, as well as major private sector ﬁnancial institutions from across Africa and internationally. The second edition of Sub-Saharan Africa Islamic Finance Convention will take place on 6 April 2017 at the Sheraton Kampala Hotel, Uganda and will focus on the theme; ‘Accelerating Financial Deepening & Inclusion, Bridging Funding Gaps and Mobilising Investments for New Growth Opportunities’. H.E. Hon. Maria Kiwanuka, Senior Adviser, Finance, Office of the President of Uganda will present a special keynote opening on the AS THE GLOBAL business developments in the financial system environment adapts to the new normal of Uganda and the East African region of Brexit, the Trump presidency and as well as the outlook for investments the implications of a post-oil economy, and the general economy. The special sub-Saharan Africa continues to be keynote opening will be followed by a an increasingly important component keynote session featuring Paul Bwiso, of global growth. In particular, the Chief Executive Officer of the Uganda expansion of Islamic ﬁnance in the Securities Exchange and Ibrahim region is providing new growth Rashid Jaffar, Chief Executive Officer opportunities and propelling faster of the East Africa Bank who will discuss trade and economic growth in subhow Islamic finance can be the catalyst Saharan Africa. to spur further growth in the region. The purpose of the Sub-Saharan Africa Islamic Finance Convention 2017 is to build on the gathering’s position as a strong platform for the growth of the industry that will not only help to establish Uganda as an exciting investment destination but also enable the development of the

ing

Keynote Speakers

Fin

Ibrahim Rashid Jaﬀar Chief Exec��ve ��cer East Africa Bank

WWW.AFRICAOUTLOOKMAG.COM

158

ts en

Media Partner

ce Ac

ler

CONTACT: Corporate Exhibitors sophiemclean@ethicolive.com

Paul Bwiso Chief Exec��ve ��cer Uganda Securi�es E�change

ng ati

WEBSITE: www.ethicolive.com/events/uganda Islamic Bankin� Solu�ons Partner

WHERE: Sheraton Kampala Hotel, Uganda Sponsors

H.E. Hon. Maria Kiwanuka Senior Adviser, Finance Oﬃce of the President of Uganda

D E TA I L S

Africa’s WHEN: New Momentum 6 April

l cia

E V E N T

Bri

�� pr�l �� Sheraton Kampala Hotel, Uganda

ion

Islamic Finance Conven�on

lus Inc

Sub‐Saharan Africa

Providing new growth opportunities and propelling faster trade and economic growth in sub-Saharan Africa

s Fu nd ing Ga p

Sub‐Saharan Africa Islamic Finance Conven�on

Bri dg

Keynote Speakers

Paul Bwiso Chief Exec��ve ��cer Uganda Securi�es E�change

Ibrahim Rashid Jaﬀar Chief Exec��ve ��cer East Africa Bank

e cc

in rat

Corporate Exhibitors

n ina

cia

c l In

Islamic Bankin� Solu�ons Partner

lus