Africa Outlook - Issue 53 by Outlook Publishing

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AFRICA ISSUE 53

GOODLIFE PHARMACY

A true health partner

STANDARD CHARTERED TANZANIA 52

CG HOLDINGS 72 Big enough to deliver, small enough to care

Leveraging the power of anticipation

ALSO FEATURING: D H L E X P R E S S

| THE SARIT CENTRE

OTTO MRUTTU & PARTNERS 90

At the forefront of innovation

| CLARKE ENERGY

Business Travel Guides

A complete guide to Africa’s leading business travel destinations

K A M P A L A

FACTS & FIGURES

Country: Languages: Area:

Uganda English, Swahili 189 square kilometres

Population (2014): 1.5 million Currency: Uganda shilling (UGX)

Time zone: Dialling code: Internet TLD: . Climate:

ffectionately referred to as “the city that never sleeps” and - more recognisably - “the pearl of Africa”, Kampala’s rise to not just continental prominence, but to global recognition has been as rapid as it has been deserved; and Uganda can now look forward to leveraging its capital’s reputation in its quest for economic growth in the future. As the country’s largest city, Kampala is inevitably expected to serve as a flagship and an example as to what to expect when visiting Uganda,

UTC+3 +256 .ug Tropical rainforest

but - in an exciting, captivating way - all it does is encourage prospective tourists and business travellers to expect the unexpected. As The Guardian correctly illustrated in May, 2016, “Kampala is a city constantly being built and rebuilt. Its skyline is constantly changing. If you spent four months away, on your return you will almost feel like a tourist in your own city”. Epitomising the notion, Kampala was named the 13th fastest growing city on the planet by City Mayors, off the back of an annual population growth rate of more than four percent. Simultaneous

accolades include being ranked the best city to live in East Africa by New York consulting agency, Mercer; the best travel destination by Lonely Planet in 2012; one of the 20 must-see destinations by National Geographic in 2013, and the fifth best destination in the world (Uganda) by CNN earlier this year. For any global city, such a trophy cabinet would be reason to sit up and take notice, but in a region where ‘emergence’ is more of a recognisable term than ‘established’, Kampala is bucking a trend in bringing the world’s tourism stalwarts and economic

AFRICA

heavyweights to its front door. One of the key reasons for its appeal is the city’s ability to amalgamate this modernisation and this urbanisation without tampering with the aspects that actually typify the area best: its history. The city initially developed as the capital of the Buganda Kingdom and it is the remnants of this legacy that offer the primary landmarks while visiting Kampala; including the Kasubi Tombs, Lubiri Palace and the Buganda Parliament building. However, for those destined for more time in a boardroom than on

a tour bus, Kampala has more than geared itself up for the run-of-the-mill, day-to-day requirements as well. Across areas of accommodation, food & drink, leisure activities, and art and culture, the city has adopted a ‘something for everyone’ approach. Visit Kampala expresses it best: “Few cities across the African Continent can rival the happy life of Kampala, Some have branded it the “The city that never sleeps”; Kampala is the city where being bored is never an option. Pay us a visit and see how we shall make your memories here last a lifetime.”

Kampala Unrivalled beauty can be found in Kampala; the city that never sleeps and where memories made will last a lifetime Writer: Matthew Staff • Project Manager: Ryan Gray

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24 See page

Our Business Travel section not only gives executives the complete guide to the world’s most popular and populous locations, but also gives said locations the perfect opportunity to showcase their own businesses, events, venues and services to a truly international audience and readership of more than 185,000 each month. To share in this unrivalled exposure and to put your own offering on our map, then please contact our Sales Managers, Joe Palliser or Ryan Gray to find out more.

joe.palliser@outlookpublishing.com

+44 (0)1603 959 676

ryan.gray@outlookpublishing.com

+44 (0)1603 959 672

W E L C O M E

AFRICA

An Eastern Feast AFRICA The majority of our business travel guides so far have taken us to the south of the continent - and most commonly, to South Africa itself - but it will come as no surprise to either our readers or ourselves here at Africa Outlook, should the attentions of tourism and business travel become more diverse and widespread in the months and years to come. In the north, a renaissance is occurring, and if the likes of Egypt, Algeria, Morocco and Tunisia are to restore former glories, then FDIs and international business relationships are going be a major contributor. Similarly in the west, Nigeria and Ghana have been forced to diversify their skill-sets in light of the recent oil & gas challenges, and will be looking toward overseas influences to aid their recovery and reinvention. And then comes the east. Within touching distance of the thriving Middle East and closest geographically to Africa’s traditional gateway in the south, the prosperity of Kenya and Tanzania has been bubbling under the surface for some time now, but we took the chance this month to explore a country that, until recently, had spent decades going largely unnoticed. Uganda wouldn’t be the first name on people’s lips when asked to name an attractive proposition for either travel or business. But over the past few years, a host of globally recognised publications, review sites and media outlets have brought ‘The Pearl of Africa’ back to the fore. And we wanted to see what all the fuss was about! With the Uganda Hotel Owners Association as our guide, we explored the country’s capital, Kampala; one of the world’s fastest growing cities, and most promising emerging business travel hubs. East Africa also sets the scene for the majority of our showcasing assortment this month, courtesy of Goodlife Pharmacy, Otto Mruttu & Partners, Lloyd Masika Limited, The Sarit Centre and Oserian Development Company in Kenya; New Sudan Insurance Company; and Standard Chartered Tanzania. Elsewhere, CG Holdings and Clarke Energy shed light on their approaches to the continent’s energy shortfalls and opportunities, while we hone in on a familiar face in this month’s sector focus by paying testament to DHL Express Sub Saharan Africa’s CSR and skills development efforts. www.africaoutlookmag.com

ISSUE 53

GOODLIFE PHARMACY

A true health partner

STANDARD CHARTERED TANZANIA 00

CG HOLDINGS 00 Big enough to deliver, small enough to care

Leveraging the power of anticipation

ALSO FEATURING: D H L E X P R E S S

| THE SARIT CENTRE

OTTO MRUTTU & PARTNERS 00

At the forefront of innovation

| CLARKE ENERGY

EDITORIAL Editorial Director: Matthew Staff matthew.staff@outlookpublishing.com Deputy Editor: Phoebe Calver phoebe.calver@outlookpublishing.com

PRODUCTION Production Manager: Daniel George daniel.george@outlookpublishing.com Art Director: Stephen Giles steve.giles@outlookpublishing.com Advert Designer: Mandy Farnell mandy.farnell@outlookpublishing.com Images: Thinkstock by Getty Images

BUSINESS Sales Director: Nick Norris nick.norris@outlookpublishing.com Operations Director: James Mitchell james.mitchell@outlookpublishing.com Heads of Projects: Arron Rampling arron.rampling@outlookpublishing.com Joshua Mann joshua.mann@outlookpublishing.com Kane Weller kane.weller@outlookpublishing.com Tom Cullum tom.cullum@outlookpublishing.com Training Development Manager: Eddie Clinton eddie.clinton@outlookpublishing.com Sales Managers: Joe Palliser joe.palliser@outlookpublishing.com Ryan Gray ryan.gray@outlookpublishing.com Project Managers: Callam Waller callam.waller@outlookpublishing.com Donovan Smith donovan.smith@outlookpublishing.com Josh Hyland josh.hyland@outlookpublishing.com Richard Thomas richard.thomas@outlookpublishing.com Stuart Parker stuart.parker@outlookpublishing.com

ADMINISTRATION Finance Director: Suzanne Welsh suzanne.welsh@outlookpublishing.com Office & Finance Manager: Sophia Curran sophia.curran@outlookpublishing.com WEB DESIGN: Hamit Saka IT: James Le-May

OUTLOOK PUBLISHING Managing Director: Ben Weaver ben.weaver@outlookpublishing.com Chairman: Mark Weaver CONTACT Outlook Publishing Ltd Woburn House, 84 St Benedicts Street, Norwich, Norfolk, NR2 4AB, United Kingdom Sales: +44 (0) 1603 959 652 Editorial: +44 (0) 1603 959 655 SUBSCRIPTIONS Tel: +44 (0)1603 959 655 Email: matthew.staff@outlookpublishing.com

www.africaoutlookmag.com Like us on Facebook - facebook.com/africaoutlook Follow us on Twitter - @Africa_Outlook

Matthew Staff

Editorial Director, Outlook Publishing

Enjoy the issue!

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N 42

In this issue...

SHOWCASING LEADING COMPANIES Tell us your story and we’ll tell the world

H E A L T H C A R E

44 F

GOODLIFE PHARMACY Living the Goodlife A true health partner

STANDARD CHARTERED TANZANIA 100 Wholesome Years Leveraging the power of anticipation

58 6

NEW SUDAN INSURANCE COMPANY (NESICO) Ethical Insurance Developing a harmonised insurance industry

NEWS

All the latest stories from across Africa

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HOSPITALITY A Year in African Getaways

African hospitality hotshots are on the rise

TECHNOLOGY Smarter Solutions for Real-World Efficiency Optimising solutions from the bottom up

MEDHEALTH LIMITED With You, For You

ALLIANCE INSURANCE COMPANY Proudly Covering Lesotho

S E C TO R F O C U S

SHIPPING & LOGISTICS DHL’s CustomerCentric Culture DHL Express encourages the transition from ‘Africa Rising’ to ‘Africa Thriving’

BUSINESS TRAVEL GUIDE

KAMPALA The Pearl of Africa

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Sound and secure healthcare solutions

Bridging the insurance gap

AFRICA O

140

CG HOLDINGS World-Class Diversification

A sustainable approach to tobacco production

Big enough to deliver, small enough to care

SHIPPING & LOGISTICS ENERGY & UTILITIES

104

144

CLARKE ENERGY Realising Power’s Potential

THE SARIT CENTRE The City within a City

LLOYD MASIKA LIMITED Real Estate’s Preferred Provider

108

Creating a futuristic retail experience

Contributing to Kenya’s economic growth

EAST RAND WATER CARE COMPANY (ERWAT) Excellence in Wastewater

E V E N T

A truly indigenous South African wastewater Company

150

A G R I C U L T U R E

114

OSERIAN DEVELOPMENT COMPANY LIMITED Flowers in Fashion

INTERNATIONAL GAS COOPERATION SUMMIT (IGCS)

152

MOZAMBIQUE GAS SUMMIT & EXHIBITION

154

THE AFRICAN REAL ESTATE & INFRASTRUCTURE SUMMIT

Mozambique’s first deepwater gas field development to be discussed in October summit

Discussing Africa’s rapid urbanisation challenges

CONSTRUCTION OTTO MRUTTU & PARTNERS Connecting Our Work to the world

118

JTI MALAWI A Journey Together

GILL CONSULTING ENGINEERS LTD Top-Tier Service

124

NGORONGO TEA Brighter, Brisker and Stronger Tea

At the forefront of innovation

F O C U S

How can natural gas play a greater role in South Africa’s energy mix?

Champions by Nature

ELGIN BROWN & HAMER (EBH) SOUTH AFRICA Shipshape

Full in-house ship repair services for almost 140 years

Generating long-term solutions to one of Africa’s biggest problems

ROLAND IMPERIAL TOBACCO Indigenous Zambian Tobacco

Construction operations, honed to perfection

Investing in its business, investing in the community

Mastering the art of tea

156

GULFOOD MANUFACTURING

158

THE BIG 5 CONSTRUCT EAST AFRICA

160

FINNOVATION AFRICA: ETHIOPIA 2017

162

FUTURE ENERGY NIGERIA

MANUFACTURING

130

ARCELORMITTAL SOUTH AFRICA Transforming Tomorrow Striving to be among one of the lowest-cost steel producers in the world

The core of trading within the F&B processing industry

The official exhibition of Kenya’s National Construction Week gets underway this November

FinTech and the positive transformation of banking in Africa

Addressing the Nigerian power crisis through industry connectivity and creative solutions

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The Egyptian capital, Cairo

ECONOMY

US to Withhold up to $290 million in Egypt Aid The United States has decided to deny Egypt $95.7 million in aid and to delay a further $195 million because of its failure to make progress on respecting human rights and democratic norms The decision reflects a US desire to continue security cooperation as well as frustration with Cairoâ&#x20AC;&#x2122;s stance on civil liberties, notably a new law that regulates nongovernmental organisations that is widely seen as part a growing crackdown on dissent, said the sources, who spoke on condition of anonymity. US officials were especially unhappy that Egyptian President, Abdel Fattah al-Sisi in May allowed the NGO law to go into effect. Human rights groups and activists have said that it effectively bans their work and makes it harder for charities to operate. Egyptian

officials had assured US officials earlier this year that the law, which restricts NGO activity to developmental and social work and introduces jail terms of up to five years for non-compliance, would not go through, the sources said. Spokespeople for the White House and the State Department were not immediately available for comment. Egypt is an important Mideast partner for the United States because of its control of the Suez Canal and its border with Israel. The administration made a separate decision to withhold $195 million in fiscal year 2016 Foreign Military Financing funds which, had it not

acted, would have expired and ceased to be available at the end of the current fiscal year on 30 September. This year, the administration again decided it could not certify Egyptian progress on rights and it chose to issue the national security waiver but it is still going to withhold the $195 million. That money will now go into an account where it will be held pending Egyptian improvement on human rights and democracy. This means that Egypt could eventually get the money if its record on democracy and civil liberties improved. Egyptian rights activists have said they face the worst crackdown in their history under Sisi, accusing him of erasing freedoms won in the 2011 Arab Spring uprising that ended Hosni Mubarakâ&#x20AC;&#x2122;s 30-year rule. Egyptian lawmakers have said the NGO law was needed to protect national security. The Egyptian Government has long accused human rights groups of taking foreign funds to sow chaos, and several are facing investigation over their funding.

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AFRICA TRAVEL & TOURISM

Tunisia’s Tourism Revenues up 19 Percent Tunisia’s tourism revenues have risen 19 percent so far this year, reflecting a recovery in a vital sector crippled two years ago by attacks on foreign holidaymakers. Tourism Minister Salma Loumi said 4.58 million foreign tourists visited the North African country between 1 January, 2017 and 10 August, 2017. Arrivals from neighboring Algeria were up 60 percent, helped by a promotional campaign by Tunisia, while visits by European tourists rose 16 percent. “There are good indicators, revenues rose by 19 percent to 1.5 billion Tunisian dinars ($613 million)”, Loumi told reporters. Tunisian officials expect the number of foreign tourists to rise

to 6.5 million this year, up about 30 percent from 2016, due to an improving security situation and interest from new markets including Russia. That would mark a return to normal, although below a record 6.9 million visitors seen in 2010. Tourism accounts for about eight percent of Tunisia’s gross domestic product, provides thousands of jobs and is a key source of foreign currency, but it has struggled

since two major attacks in 2015. The first at the Bardo National Museum in Tunis left 21 tourists dead, while 39 mostly British holidaymakers were killed in the second attack on a beach in the resort city of Sousse. Last month, however, Britain’s foreign office said it was no longer advising against travel to most of the North African country including the capital Tunis and major tourist destinations.

expected to increase significantly this year after Egypt floated its pound currency in November, roughly halving its value and making goods relatively cheap for foreign buyers. Arab countries have requested that Egypt establishes a “whitelist” of approved exporters who can guarantee the safety of their products, said Demerdash, whose council is working with the Government to set it up.

“There is going to be an official Egyptian delegation visiting the countries which have banned the goods. We hope that these countries return to importing from Egypt before the beginning of the new export season,” said Demerdash, who represents about 1,200 Egyptian agricultural exporters. Egypt exports about 1.8 million tonnes of fruit a year and 1.4 million tonnes of vegetables, making agricultural products one of its largest export sectors at about 10 percent of total exports. The country has a gaping trade deficit that stood at $42.64 billion last year. That deficit has been narrowing in the past few months on the back of a large decline in imports, though export growth remains modest at just eight percent in the first half of 2017.

AGRICULTURE

Egypt Aims to Reverse Bans on Agricultural Exports Egypt is looking to reverse a series of bans on its agricultural products that have hit one of its most promising export sectors, Abdel Hamid alDemerdash, the head of Egypt’s Agriculture Export Council told Reuters. Egyptian crops from strawberries to peppers have been hit by temporary bans in Saudi Arabia and the United Arab Emirates on concerns over pesticide residues. Sudan introduced a blanket ban in May on agricultural products from Egypt. Agricultural exports were

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AGRICULTURE

Ivory Coast Weather Bodes Well for Main Cocoa Crop Rain and sun in most of Ivory Coast’s biggest cocoa-growing regions last week will improve the size and quality of the main crop in the world’s top producer, farmers said. The harvest for the October-toMarch crop is expected to start as early as mid-September and remain abundant until at least December, farmers said. Although more sun is needed in the south… Farmers reported a good mix of sun and rain in Duekoue, and in the other western regions of Soubre, Gagnoa and Meagui, as well as in the coastal region of Sassandra. “Sales will start strong in October and the beans will be large,” said Lazare Ake, who farms near Soubre, at the heart of the cocoa belt. “There are still lots of flowers and small pods on the trees. “If the rain is good in September and October the bean quality will be good until the start of next year.”

HEALTHCARE

New Novartis Drug Takes Aim at Toughto-Treat Malaria Novartis is taking aim at drugresistant malaria – a growing global problem – by launching clinical trials of the first new antimalarial medicine for many years in nine countries across Africa and Asia. The Swiss drugmaker, which is working on the mid-stage Phase IIb trial programme with the group Medicines for Malaria Venture (MMV), said it believed its drug KAF156 could be a “game-changer”.

F O O D & D R I N K

Deepening Food Crisis Pushes Nigeria’s Northeast Closer to Famine Famine could soon strike tens of thousands of people in northeast Nigeria as food stocks run low, prices soar and aid supplies dwindle due to the Boko Haram insurgency, a leading humanitarian agency said. The hunger crisis is set to worsen by late August as the lean season before harvest takes its toll, driving up the

New antimalarials are badly needed to fight rising parasite resistance. Resistance to today’s gold standard treatment artemisinin has been seen in Asia and there have also been sporadic cases of reduced drug sensitivity in Africa. Initial tests suggest KAF156 has the potential to rapidly clear malaria infection, including resistant strains, as well as to block the transmission of the mosquito-borne malaria parasite. Deaths from malaria have fallen sharply since 2000, thanks to the roll-out of insecticide-treated bednets, but the World Health Organisation estimates there were still 438,000 fatal cases in 2015, most the them in African children. number of people in need of food aid by at least half a million to 5.2 million, according to the Norwegian Refugee Council (NRC). About 50,000 people are predicted by the United Nations’ food agency to be at risk of famine, yet the situation could be far worse with many areas cut off from help due to the threat of Boko Haram, said Cheick Ba, the NRC country director in Nigeria. The jihadist group’s eight-year insurgency to create an Islamic state in northeast Nigeria has killed more than 20,000 people and forced 2.7 million people to flee their homes.

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AFRICA MINING & RESOURCES

MINING & RESOURCES

Zambia Restores Full Power Supply to First Quantum Mines

Mozambique to Set-Up Independent Fund to Invest in Mineral Sales Income

Zambia has restored full electricity supply to the mines of First Quantum Minerals, the ministries of finance and energy said. The decision was made after reducing power to the mines earlier this week in a dispute over new higher prices. Zambia’s state power company reduced electricity supply to two First Quantum copper mines because the mining firm had failed to pay the new flat electricity tariff of 9 cents/Kwh agreed by the utility Zesco and mining F I N A N C E

South Africa’s Zuma Signs Financial Regulation Act into Law South African President Jacob Zuma signed in to law the Financial Sector Regulation Act, know as “Twin Peaks”, which will establish a prudential regulator and a separate, dedicated market conduct regulator.

IMAGE: CASA ROSADA (ARGENTINA PRESIDENCY OF THE NATION)

companies, Energy Minister David Mabumba said. “The Government, through Zesco, will put in place measures to ensure continuous, stable and full supply of power to FQM Operated Mines, including importation of power from alternative suppliers,” the statement said. A statement released by the Presidency said the act aims to achieve a financial system that works in the interests of consumers, and supports balanced and sustainable economic growth. The “Twin Peaks” model will see the creation of a prudential regulator, which will oversee risks taken on by financial firms such as banks and focus on macroprudential aspects of financial stability, housed in the South African Reserve Bank (SARB).

Mozambique’s Government plans to set up a sovereign investment fund where taxes paid on sales of the country’s minerals will be used to finance development projects, staterun AIM news agency said, quoting the finance minister. The Minister of Economy and Finance Adriano Maleiane said the new fund would have capital gains taxes paid on the sales of shares in the country’s mineral resources as the main source of funding. AIM reported that the first money to go into the fund would likely be the $350 million in capital gains tax to be paid on the sale by Italian energy company ENI to the US oil & gas giant ExxonMobil. E C O N O M Y

South African Rand Flat Before Inflation Data’s Release South Africa’s rand barely moved recently as some traders refrained from making major moves before local inflation data are released. The rand traded at 13.2275 versus the dollar, and little changed from a 13.2250 overnight close in New York close. Investors are eyeing local consumerprice data for clues on the timing of further monetary policy easing after the South African Reserve Bank unexpectedly cut benchmark interest rates in July. Market consensus is for CPI to slow to 4.6 percent year-on-year in July from 5.1 percent in June. Government bonds were slightly stronger, and the yield for the benchmark bond due in 2026 was down five basis points to 8.530 percent.

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TELL US YOUR STORY

AND WEâ&#x20AC;&#x2122;LL TELL THE WORLD AFRICA OUTLOOK is a digital and print product aimed at boardroom and hands-on decision-makers across a wide range of industries on the continent. With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of Africa. We reach an audience of 185,000 people across the continent, bridging the full range of industrial sectors: mining; oil & gas; logistics; resources; manufacturing; construction; engineering; technology; food & drink; retail; finance; and healthcare. In joining the leading industry heavyweights already enjoying the exposure we can provide, you can benefit from FREE coverage across both digital and print platforms, a FREE marketing brochure, extensive social media saturation, enhanced B2B networking opportunities, and a readymade forum to attract new investment and to grow your business. To get involved, please contact Outlook Publishingâ&#x20AC;&#x2122;s Managing Director, Ben Weaver, who can provide further details on how to feature your company, for free, in one of our upcoming editions.

W W W. A F R I C A O U T LO O K M A G . C O M Tel: +44 (0) 1603 959 650 Email: ben.weaver@outlookpublishing.com

H O S P I TA L I T Y

H O T S P O T S

A Year in African Getaways This year has seen an exciting rise for tourism in Africa, enticing hoteliers old and new to bring their business to the continent Writer: Phoebe Calver

he African continent is proving to be quite the holiday hotspot, with its beautiful national parks, ocean islands and mountainous terrain. With such an incredible canvas to work with, it is no wonder that hoteliers from all over the world are bringing their business to Africa.

This year in particular, the continent has seen a rise in the number of new hotels entering Africa and in particular the larger conglomerates that are recognised around the world. By the end of the year it is expected that numerous companies such as the Four Seasons will have increased their presence, maximising on all the incredible sights that Africa has to offer holiday-makers.

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Island getaway

When it comes to the perfect holiday destination the Seychelles is internationally renowned as â&#x20AC;&#x2DC;theâ&#x20AC;&#x2122; honeymoon destination to indulge in. The island is already home to a number of recognised celebrity havens, but this year will bring in a new contender with the opening of the Four Seasons Seychelles at Desroches Island.

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The Island is located just a short flight away from Mahe and when you arrive, you will find yourself surrounded by serene white-sand beaches, endless coconut groves, crystal clear waters and some of the most vibrant coral reefs imaginable. Due to the islandâ&#x20AC;&#x2122;s placement just south of the equator, the new Four Seasons will receive year-round

sunshine to make it the perfect holiday destination for those looking for a tranquil escape. The Seychelles Four Seasons could arguably become one of the hospitality heavyweightâ&#x20AC;&#x2122;s most intimate properties, enabling its guests to enjoy access to private beaches and infinity pools. As well as the aforementioned beaches, guests will be privy to world-

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H O S P I TA L I T Y

H O T S P O T S

‘Cape Town is achieving incredible heights when it comes to re-inventing itself as an arts and culture destination to rival any other’ class diving options, fishing, snorkelling and water-sports as well as a quieter alternative on private paths for cycling and hiking. If that abundance of exciting ways to spend your time in the Seychelles isn’t enticing enough then there is always the possibility of spotting one or two Oscar winners while you enjoy your dinner in the hotels picturesque restaurant.

Photograph by Mike Peel (www.mikepeel.net)

City escapes

In a few short months, Cape Town will welcome yet another major hotelier and add another impressive feat to the city. Unlike any other hotel experience, the city will welcome one of the most influential art installations in the world.

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Zeitz MOCAA seen during the early stages of the Silo’s conversion

The Zeitz Museum of Contemporary Art Africa is the largest public art space to have ever opened on the continent for more than 100 years. For Art lovers heading to South Africa the site will come complete with a new hotel, completely changing the face of the contemporary art market. The Silo is in the finishing stages of being built in the elevator area of Cape Town’s historic grain silo complex, standing six floors above the art installation. Cape Town is achieving incredible heights when it comes to re-inventing itself as an arts and culture destination to rival any other. With 28 individual and beautifully decorated rooms, The Silo

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AFRICA

Duba Plains is one of the Okavango Delta’s most remote camps and is located in the furthermost reaches in a very private reserve of 30,000 hectares, north of the Moremi Wildlife Reserve

Duba Plains is known for the titanic clashes between buffalo and lion

Accommodation is made up of six roomy tents with an en-suite bathroom, an outside shower, and a veranda overlooking the floodplain

will provide you with the perfect view of Table Mountain and the perfect base to explore this incredible city.

Nature retreat

Travel guides and animal lovers alike are in agreement that there is something about Botswana, completely different to the scrublands you will find in South Africa. Botswana is full of luscious land to explore and the Okavango is the biggest island delta on earth. For the vast majority of the year you can see it flooded from the Angolan highlands. You will find impressive amounts of game living there, including thousands of buffalo and prides of lions which

‘The Duba Plains Camp has been completely rebuilt, set in an area of Botswana that is full of an abundance of life’

make it the most incredible area for the right hotel to capture. The Duba Plains Camp has been completely rebuilt, set in an area of Botswana that is full of an abundance of life and subsequently will naturally attract animal lovers from the world over. It is set right in the heart of the Okavango Delta and with simplicity at its core, the Camp has five beautifully decorated tents that can sleep up to 10 people and spread across a vast area of 77,000 acres. This enables guests to have an experience like no other, with the feeling of exploring the Delta on your own and providing the perfect, tranquil spot.

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S M A R T E R

S O LU T I O N S

F O R

R E A L-W O R L D

E F F I C I E N C Y

Smarter Solutions for Real-World Efficiency Andrey Koynov, Chief Technology Officer at InfiNet Wireless explains how fixed wireless broadband has become the most cost-effective network access technology Writer: Amr Kamel ixed wireless broadband has been chosen as the most cost-effective alternative network access technology for many years, especially in the days when there were plenty of spectrums available. Companies started to emerge offering their customers a solution that would easily be slotted into an existing network, and would provide adequate coverage. However, there has been a major shift in radio spectrum occupancy, especially in terms of the unlicensed spectrum which was dominantly being used for small and medium wireless internet service providers (WISP). Customer expectations too have changed dramatically. Five-10 years ago, customers were happy with Internet speeds of between 2Mb and 5Mb. However, fixed wireless broadband customers today expect speeds that at the very least are comparable with

the speeds when fibre is used as an access technology. In essence, itâ&#x20AC;&#x2122;s about providing a service that can clearly surpass the connectivity that smartphone users enjoy. Fixed wireless broadband vendors have to be a lot smarter, especially considering the constraints now placed on the industry in terms of the availability of spectrum. Gone are the days when they could simply use highpowered radios to overcome capacity and frequency shortcomings; it no longer works. Nowadays, vendors need to include a lot more added value to their solutions in order to stay efficient enough to meet customer expectations. The solutions need to become smarter in terms of realworld efficiencies: this also applies to interference mitigation and avoidance technologies, and spectrum efficiency, which impacts the products being developed. A multi-faceted approach works best

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AFRICA

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S M A R T E R

S O LU T I O N S

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in order to optimise solutions from the bottom up. By introducing greater efficiency, you are able to make use of technologies which are designed specifically for mitigating interference in a smarter way. One of the newest additions to our product range is the R5000Qmxb beamforming antenna base station sector. With an integrated beamforming antenna, the R5000Qmxb allows for superior interference immunity thanks to its additional gain and the dynamically steerable directional antenna radiation pattern both in downlink and uplink. Recent product developments offer new solutions to address the latest trends and are designed to achieve both interference mitigation and better spectrum efficiency. Seeing is believing and product demonstrations to existing and potential customers to show the capabilities of the range of products remain the most convincing way to demonstrate the effectiveness of a product to a customer. For some, the new developments and associated products are a huge shift. For many well-established customers, we produce not only wireless pieces of equipment, but

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R E A L-W O R L D

â&#x20AC;&#x2DC;...we produce not only wireless pieces of equipment, but also systems that provide additional networking services, such as routing and advanced switching capabilitiesâ&#x20AC;&#x2122;

E F F I C I E N C Y

also systems that provide additional networking services, such as routing and advanced switching capabilities. However, for some of our newer customers there is a learning curve, mainly because they are now able to do a lot more than they previously could. Small and medium-size wireless ISPs are normally fast adopters of new wireless technologies. This is usually due to that fact that it is a highlycompetitive market so they are keen to offer a superior service in order to capture their customer base. Conversely, the enterprise-type customer - for example in the oil & gas market - is more conservative in their approach to change. They need to service their own network with zero outage, which is why they can be resistant to adopting new

‘One of the newest additions to our product range is the R5000-Qmxb beamforming antenna base station sector’

technologies. However, having said that, once they experience the benefits of partnering with an enterprise-grade fixed wireless system, there’s no turning back. It is predicted that in three to five years the market will become more diversified. There are already a number of alternative technologies

AFRICA

available that are conducive for fixed wireless broadband, such as LTE. 5G will definitely be competition in the future, but there are currently no products that support 5G. This is mainly due to the fact that there is no approved standard to define the fifth generation of mobile wireless systems. The actual deployment of 5G, together with the associated products and services, are a few years down the road. There are other alternatives too - the MulteFire that is 100 percent unlicensed LTE - and some new frequency bands are opening up: there are some new solutions being introduced for frequency bands such as 17, 24, 60, 70 GHz, etc. We still believe that 5 GHz will remain the biggest market in terms of the unlicensed fixed wireless technologies. What is advantageous for the customer, is that the new technologies will present more diversity for the end user. Africa is a more challenging continent in terms of spectrum regulation, interference and operating conditions. For example, South Africa, in particular, often presents a real challenge to technologies readily used in Europe or the Middle East due to its heavy thunderstorms and extreme heat. However, we have learnt a lot and are now able to adapt accordingly.

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DHL Express Sub Saharan Africa’s “Top Employer Africa 2017” certification for the third year running reaffirms the Company’s commitment to providing exceptional employee conditions on the continent Writer: Matthew Staff n a network business like DHL Express, it is imperative that a culture of motivation is inculcated among employees so they will deliver superior service to our customers. The annual DHL Employee Appreciation Week is one such employee engagement initiative and this year; this Africa-wide initiative was run in the month of June in more than 50 countries impacting

more than 4,000 employees. “Special meals, giveaways, fun team activities and long service awards are just few of the ways we are celebrating, recognising and rewarding our employees across the continent,” said Paul Clegg, Vice President, Human Resources, DHL Express Sub Saharan Africa. “While the focus is on fun, the initiative is meant to recognise and reward our teams across Africa who make it possible for us to deliver

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excellence to our customers. “One of Deutsche Post DHL Group’s three bottom lines is to be the ‘Employer of Choice’, so our efforts are focused on creating a great place to work. We believe how we think influences what we say and do and the only way to maintain our ‘Insanely Customer-Centric Culture’ is if we have highly motivated, well-trained, emotionally-engaged and happy employees.”

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-Centric Culture

DHLâ&#x20AC;&#x2122;s personnel become one team when it comes to supporting the Companyâ&#x20AC;&#x2122;s numerous corporate social responsibility initiatives

Improving employee experience

In Deloitteâ&#x20AC;&#x2122;s 2017 Global Human Capital Trends, it is shown that while employee engagement is increasingly being recognised across the globe as an integral component to business success, relatively few companies have begun to build programmes, strategies and teams that understand and continuously improve employee engagement. On top of recommending taking

DHL rhino transport Welcome in Tanzania

a proactive role in understanding and improving employee experience in the company - especially those that operate in competitive global economies like DHL Express - the study also suggests that pushing out these engagement programmes and strategies is becoming increasingly vital to business bottom-lines. This is because when companies succeed in attracting and retaining skilled employees, these employees will

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Responsibility GoTeach partnership with SOS Children’s Villages

in turn provide excellent customer experiences. “It’s easy to say that employees are at the heart of your business, but it still comes down to strategic planning and programme implementation. Companies should have a robust employee engagement program in order to get the best out of their teams,” Clegg added. “At DHL Express, we have a full scope of supporting programmes, such as Certified International Specialist (CIS), a cultural change programme that all employees

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“While recognition of employees remains a key element, it is increasingly important to train and retain talent, especially in emerging markets; employees need to be continually engaged and developed in order to thrive” - Paul Clegg, Vice President, Human Resources, DHL Express Sub Saharan Africa

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DHL rhino transport - branded B757 in Leipzig

Responsibility - Partnership SOS Children’s Village Ennerdale South Africa MIEREMET, ROB / ANEFO

...all employees across sub-Saharan Africa go through, along with regular reinforcement training and our Certified International Manager programme

across sub-Saharan Africa go through, along with regular reinforcement training and our Certified International Manager programme, which focuses on ensuring that leaders have the right leadership and social skills to support and develop their teams. “We also have an annual, independent Employee Opinion Survey and regular recognition schemes, such as Employee Appreciation Week and Employee of the Quarter/ Year. I believe a large part of our success lies in the fact that our leaders are measured on

employee engagement as part of their performance criteria; this ensures that it remains top of mind.” Clegg concluded: “While recognition of employees remains a key element, it is increasingly important to train and retain talent, especially in emerging markets; employees need to be continually engaged and developed in order to thrive. The transition from ‘Africa Rising’ to ‘Africa Thriving’ can only be achieved through the retention, recognition and development of talent on this continent.”

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K A M P A L A

FACTS & FIGURES

Country: Languages: Area:

Uganda English, Swahili 189 square kilometres

Population (2014): 1.5 million Currency: Uganda shilling (UGX)

Time zone: UTC+3 Dialling code: +256 Internet TLD: . .ug Climate: Tropical rainforest

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Kampala Unrivalled beauty can be found in Kampala; the city that never sleeps and where memories made will last a lifetime Writer: Matthew Staff | Project Manager: Ryan Gray

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The Business End INEVITABLY, EVOLVING AT such speed comes with its challenges from an infrastructural perspective, but the offshoots have for the most part been positive. Numerous industries have been forced to adapt and to expand in order to cope with the rising interest in the city, and once their gambles are repaid, they can then reinvest in even more concerted development; ultimately generating an evolutionary cycle conducive to sustainable stability. For sectors across hospitality, food & drink, retail and leisure, the advantages are obvious and the clientele is forthcoming from all corners of both Uganda and overseas, but perhaps more importantly is the countryâ&#x20AC;&#x2122;s

ability to renovate more traditional industries integral to the overall prosperity of Uganda. Efforts have been underway for the past few years to relocate its heavy industry to the Kampala Business and Industrial Park just outside of the city centre, capitalising on the manufacturing, construction, mining and logistics potential within the country. And then, as you edge nearer to Kampalaâ&#x20AC;&#x2122;s core, then realms of finance, technology, travel and the services become more prevalent. And then of course comes the SME segment of the market that, perhaps more than anyone, is benefiting from the influx of business travellers and tourists. Numerous start-ups, small

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business owners and indigenous markets serve as an indictment of the Ugandan culture people are enjoying so much at present, while also providing a nearby, immediate respite from office blocks and meetings that might dominate your core activities during your trip. Arguably though, the most significant sector, and biggest beneficiary of all is the hospitality domain. Hotels, hostels, lodges, apartments and Airbnb are now locked in a tussle for business where almost no-one can lose; and no other snapshot sums up Kampalaâ&#x20AC;&#x2122;s development better than that, as the Uganda Hotel Owners Association explains.

Let our Family Take Care of You Our Family Welcomes You to Africa! When it comes to a once-in-a-lifetime adventure in Africa, you deserve to be treated like family. Our expert guides are comfort, safety and hospitality specialists. At Home to Africa, our mission is to provide you with a flawless vacation. So, prepare yourself for a journey of discovery and the kind of generosity you expect from those who truly care about you. Come Home To Africa and let us share with you this land we love so deeply. We know you will love it too!

Home To Africa also welcomes other socially aware Tour Operators to work with us and together, grow both our families.

Book NOW Mobile: +256-774872185 Office: +256-414692378 tour@hometoafrica.com www.hometoafrica.com Home To Africa Tours And Travel P.O Box 6970, Kampala, Uganda

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Kampala Hotel Owners Association

Welcome to Uganda

Writer: Susan Muhwezi, Chairlady, Uganda Hotel Owners Association

I AM VERY HONOURED to write this foreword introducing the Uganda Hotel Owners Association (UHOA) to the readership of Africa Outlook. In this month’s edition Africa outlook is shining a light on the tourism and travel business industry in Kampala. This couldn’t have come at a better time when Uganda is basking in the glory of international accolades from being named the best travel destination by Lonely Planet magazine in 2012 as well as one of the 20 mustsee destinations of 2013 by National Geographic magazine. This year in 2017, CNN named Uganda as the fifth best

destination in the World. The beauty of Uganda is unrivalled and it’s no wonder that Sir Winston Churchill named it the “Pearl of Africa”. Kampala is the heart of Uganda, the capital city and the centre of business industry. Kampala is also a key tourism destination in Uganda. It is one of the safest cities in Africa, as well as the nightlife capital of East Africa. Kampala is blessed with a host of five-star hotels as well as five-star restaurants. Guests to Kampala will enjoy our natural and organic cuisine in any of our five-star establishments or they could choose to enjoy our famous “Rolex” street food.

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Kampala is a city that is very welcoming. Ugandans are the friendliest people on the African continent. I have no doubt that the readers of Africa Outlook will be very impressed by what we have to offer as a tourism and business destination. We are very honoured to have the opportunity to showcase our beautiful country and town to the readers of Africa Outlook. We have beautiful five-star hotels that are ready to cater to all travellers of different tastes, preferences and budgets. We are ready to welcome you all!! Karibu.

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Uganda Hotel Owners Association Writer: Jean Byamugisha, Executive Director, Uganda Hotel Owners Association I AM VERY HONOURED and pleased to introduce the Uganda Hotel Owners Association (UHOA) to the Africa Outlook business readership community. The UHOA is the only private sector association for the Hotel Sector in Uganda. With more than 450 member hotels spread across the country, UHOA is the strongest private sector association in Ugandaâ&#x20AC;&#x2122;s Tourism industry. The key reason UHOA is important is our ability to bring together the biggest

tax payers and employers in the tourism industry. UHOA is honoured to partner with Africa Outlook magazine in this editorial feature on Kampala City. Kampala is the home to most of the hotels in Uganda and the host to most of the major international conferences and events in Uganda. Kampala is also the melting pot of Uganda with a variety of different foods and cultures all meeting in one spot. UHOA is indeed honoured to

share in the spotlight shined on Kampala in this edition. We are ready to welcome the world to our beautiful city. We have all types of accommodation to fit all tastes and preferences, all complemented by our excellent weather, organic cuisine as well as some of the friendliest and most beautiful people on the African continent. Make a date with us. Come and visit Kampala. Karibu!!

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Out & About “IN THE HUSTLE and bustle of Kampala, it is very difficult to find a place to relax. You have to escape to beaches of Entebbe, a town in central Uganda, if you want to relax on the weekend. But even at the beach there are loud speakers with music that you were likely dancing to a few hours earlier at a club,” the Guardian introduced in a recent article. “Green spaces in Kampala have largely been taken over for construction of bars or malls. So when an initiative to create a green space in Kampala is set up, it should be lauded. Maisha Garden was opened recently by Maisha Film Lab. “Located on Buziga hill overlooking the lake, it features an outdoor cinema, a multipurpose amphitheatre, a nature walk and an open air teaching room.”

It is this diversity that is both new and unsettling, but exciting and progressive in equal measure for a country and city still trying to find its identity in the 21st century. A mall can be one person’s unwanted commercialism to another person’s retail paradise, and inevitably these differences in opinion will continue in the future; especially among the local population. However, for the business travel community, the negatives are few and far between. While ‘westernising’ in terms of capital ventures, it is an expansion of choice for those who have no ‘old Kampala’ to compare it to. A plethora of restaurants and bars - for both high-end and casual ‘budget’ clientele - line the city centre’s streets,

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and are complemented by dynamic retail outlets at Owino Market and Garden City. If history, culture and indigenousness are more your thing, then attractions such as The National Museum, the National Theatre, the Kasubi Tombs, its many cathedrals and places of worship, and Parliament House are poignant and splendid in equal measure. And should you be fortunate enough to take the whole day to explore, then it is advised to ditch city life altogether in preference of the wider area’s natural delights. Safaris in their droves are complemented by innumerable tours and guided adventures to help you get closer to the attractions you’d more typically associate with East Africa.

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Casa Miltu Hotel is a distinguished hotel! A gorgeous example of architecture that is situated in one of the most serene parts of the city with easy accessibility from the central business district, 3.5 miles from the Uganda National Museum. Air conditioned rooms | Business Centre Conference Room Facilities | Daily room service Dinning and Bar Facilities | Direct Telephone Restaurant | Safe deposit

Plot 137/139 Ntinda-Nakawa Road, P.O Box 35756 Kampala-Uganda +256-414-288706 | +256-392-943285 | info@casamiltuhotel.co.ug | reservations@casamiltuhotel.co.ug | www.casamiltuhotel.co.ug

Seb Hotel is set in the heart of Kampala The hotel has a sauna and fitness centre, and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking is available on site. Rooms come with a flat-screen TV. Certain units feature a seating area where you can relax. For your comfort, you will find slippers and free toiletries.

POPULAR FOR GOLFING AND WINDSURFING Seb Hotel Muyenga Road, Kampala, Uganda aronmpoza@gmail.com | T: +256 775 447 029

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Outlook Recommends “Kampala is the melting pot of Uganda with a variety of different foods and cultures all meeting in one spot.” - Jean Byamugisha, Executive Director, UHOA

MUSEUMS Uganda Museum

HOSPITALITY

Fairway Hotel

Uganda Hotel Owners Association

Green Hills Hotel

“The Uganda Hotel Owners’ Association (UHOA) is a trade and lobbying organisation that includes almost all of the nation’s hotels, lodges and camps among its members. UHOA sets high standards for its members and those include... from Kampala’s finest five- star property to a more modest guesthouse far away from the capital. “Uganda has witnessed a vast expansion of its hotel sector and this growth continues at a higher rate in Kampala than in the recent past, but just as energetically outside the city as capacity grows to meet demand. “Lonely Planet has rated Uganda the world’s top ‘’must see’’ destination for 2012. I am sure this assessment is correct and we, as an industry association, are working hard to live up to Lonely Planet’s star billing.”

Holiday Express Hotel Seb Hotel Limited Uganda Kolping Society

Casa Miltu Hotel

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ART & CULTURE National Theatre

RETAIL Owino Market Garden City

“Serving the community since 1969”

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YOUR HOME AWAY FROM HOME Enjoy the charm of a boutique hotel in a spacious, secure environment. Experience the best of Ugandan hospitality with a serene location, comfortable rooms and top restaurants.

Serene and secure ambiance in the heart of Kampala +256 414 259571/4 | booking@fairwayhotel.co.ug | www.fairwayhotel.co.ug

Holiday Express Hotel is one of Uganda’s leading hotels. +256 262 393859 / +256 414 253451 reservations@holidayexpresshotel.com www.holidayexpresshotel.com Plot 16/18/20 Kampala Luwum St, Kampala, Uganda

Its affordability and central location in the heart of Kampala City where all the action begins making it unique.

The Hotel has recently been refurbished and equipped with the latest modern facilities in the business to ensure our CHRISTOPHE KEREBEL My Twitter My Twitter : @chriskere : @chriskere My Twitter : @chriskere customers have a pleasant stay. We now boast of 59 fully air conditioned rooms with internet connection and 41 sound-proofed deluxe twin and double rooms making a total capacity of 159 beds in 100 rooms. The hotel also features a recently renovated multimedia business center complete with full internet access, secretarial and fax services.

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Outlook recommends NATURE TOURS

Kibale National Park

Ziwa Rhino & Wildlife Ranch Home to Africa Tours & Travel “Jambo” (welcome) to one of Uganda’s leading safaris courtesy of the country’s leading wildlife specialists. Renowned for its tailormade tours throughout Uganda and East Africa, the Company’s multilingual guides take you through the Pearl of Africa. “Expect to be enchanted by Uganda,” the Company introduces. “One moment you are alone, trekking a forest path, when suddenly they appear ahead in a bamboo thicket – a family of mountain gorillas, curiously gazing at you.”

Mabira Forest

Lake Mburo National Park Africa Adventures Safari Prime Safaris

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AFRICA

COME SEE WHAT A DIFFERENCE A STAY WITH US MAKES…

You can always expect a warm welcome at one of our Green Hills Hotels. We strive to give comfort and relaxation to our guests, offering a private getaway just fifteen minutes away from the city center. FOR RESERVATIONS +256 752 605925 / +256 704 761847 info@greenhills-hotel.com www.greenhills-hotel.com

BUKOTO KAMPALA & KABALE

Kampala Kolping Hotel A deluxe 3 star hotel set out on a two acre piece of land strategically located within the heart of the Kampala city surrounded by famous landmarks.

Hoima Kolping Hotel

Masindi Kolping Hotel

Ideally located in the heart of Hoima Municipality, on the highway that leads you to the greatest ventures of Midwestern Uganda.

An exclusive environment where today’s frequent leisure and business travelers can experience a higher standard of accommodation.

Uganda Kolping Hotels Kolping Hotels are well designed and make you feel at home away from home.

For reservations visit our website www.ugandakolpinghotels.com

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Transport Links

KAMPALA’S PERIPHERY CANNOT be overstated in terms of its appeal and influence. As well as the aforementioned safaris and natural attractions, your journey to the capital will actually begin around 22 miles away, as you arrive into the city of Entebbe. It is worth noting that before you arrive, you will need to go through the country’s e-immigration system which requires you to apply through the website and submit your documents before being approved. Transport between Entebbe and Kampala is simple courtesy of the airport shuttle service, a taxi or even a hotel shuttle if you want a more

bespoke door-to-door service. Within the city itself, transport can be a bit less simple and a bit more like a game of ‘Russian roulette’; especially if you pick the most home-grown mode of travel in the form of their ‘boda bodas’. The motorcycle taxis are a novel and great idea on the face of it; being able to weave your way through the busy streets in a quick and nimble manner. However, there is no accounting for their drivers who will take any shortcut, and adopt any route if it means getting you to your destination quicker. The anti-dangerous SafeBoda Company has since strived to extend your life expectancy, but if - having

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witnessed one of these journeys - you’ve been put off the idea altogether, then a matatus might be preferred. Essentially a minibus to you and I, each matatu has a driver and conductor that does ensure your safety along a pre-determined route, but dignity and spatial awareness aren’t included in the price admittedly. Consequently, option three might be the best way to go. The tried and tested taxi alternative - or Special Hires as they’re known in Kampala - may seem like the obvious choice given the others, but price can be the slight drawback on this front, so be sure to haggle a price before you set off.

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Explore the World with us!

Stay with us at Crystal Lodges Uganda and meet the incomparable local wildlife; an exceptional experience that will stay with you forever!

There is truly no better location from which to explore this vibrant city than from Ivys hotel Kampala. We encourage our guests to shop, see, dine, explore and take advantage of all that Kampala has to offer.

Ivys Hotel Kampala, Mugalaasi Place, 90-91 Sir Albert Cook Road, Wakaliga, PO Box 14047, Kampala, Uganda T: +256 414 273 664, +256 312 265 482 F: +256 414 270 061 | E: ivys@ivyshotel.co.ug | www.ivyshotel.co.ug

www.crystalsafaris.com crystalsafarisug@gmail.com www.crystallodgesuganda.com reservations@crystallodgesuganda.com

Looking for a gorilla safari in Uganda, Rwanda or Congo?

ROOM RESERVATION

BEST RESTAURANT EXPERIENCE DELICIOUS HEALTHY MEALS

CLEAN LIVING

WE MAKE LUXURY AFFORDABLE Our hotel is an ideal choice for those who want a hotel with a quiet atmosphere, close to business center (Kampala) and offer the best rates.

MARIEâ&#x20AC;&#x2122;S ROYALE HOTEL www.mariesroyalehotelkampala.com +256.392.176.181

We guarantee you a great gorilla tour with us. Africa Tours Adventure Ltd. Skype: africatoursadventure Cell/Whatsapp +256782186562. Email: info@ugandagorillassafari.com www.ugandagorillassafari.com

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C A M K P EP AT LOA W N

Landmark Attractions Mengo Palace

“Built in 1922, this small palace is the former home of the king of Buganda, though it has remained empty since 1966 when Prime Minister Milton Obote ordered a dramatic attack to oust Kabaka Mutesa II, then president of Uganda. The building’s interior cannot be visited, but the notorious underground prison here is open to tours.” - Lonely Planet

Bulange Royal Building

“A great place to learn about the history and culture of the Buganda Kingdom, guided tours take you

Kasubi Tombs

“Situated on a hill within Kampala, the Kasubi Tombs site is an active religious place in the Buganda kingdom. Its place, as the burial ground for the previous four Kabakas, makes it a very important religious centre for the royal family, a place where the Kabaka and his representatives frequently carry out important rituals related to Ganda culture.” - Kasubi Tombs

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inside the parliament building, providing interesting stories and details about the 56 different clans.” - Lonely Planet

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We guarantee to make your holiday an unforgettable dream & memorable experience!

Well asserted along the Valleys of Ntinda, Arch Apartments offers beautiful scenery, exhibiting a serene atmosphere conducive for all occasions.

Experience the ultimate Uganda Safari adventure across the wildlife plains of the East African National parks. The region has a global reputation as being one of Africa’s biggest home of wildlife.

Email: archapartments@gmail.com Land line: 0392 175 496 / 0772 496 158 / 0757 496 158 www.archapartments.com

Discover Uganda’s Nature Today!

WILDLIFE SAFARIS CULTURAL SAFARIS VOLUNTEER TOURISM ADVENTURE SAFARIS CAR HIRE SERVICES HONEYMOON PACKAGES PRIVATE & JOINT GROUPS

Tel: +256 703 514218 info@yalasafarisuganda.com yalasafarisuganda@gmail.com www.yalasafarisuganda.com

Spacious. Clean. Comfortable. Hotel Sojovalo enables guests to escape the hustle and bustle of the city centre while providing easy access to the heart of Kampala. Serviced and furnished: - 3 bedroom apartments - 2 bedroom apartments - 1 bedroom apartments - Studio apartments - Virtual offices Amenities - Conference rooms - Training rooms - Ample parking space - Standby generator - Swimming pool - Gym - 24hr CCTV surveillance

We thrive to ensure that your stay with us is as comfortable as possible.

(24hrs) +256 414 271 879 +256 414 271 877 www.hotelsojovalo.com info@hotelsojovalo.com

HOTEL SOJOVALO

Address: Plot 856/854, Rubaga Road, P. O. Box 12034, Kampala, Uganda

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C A M K P EP AT LOA W N

Landmark Attractions Parliament House

“Open to the public, a visit to parliament is an interesting way to spend an hour or two. You can either tour the building, or see the government in action. You need to visit the public relations department (Room 114) to arrange a visit, and make a written request to see question time. Usually you can arrange a visit on the spot.” - Lonely Planet

Gaddafi National Mosque

“New York has the Statue of Liberty, London has the London Eye, Paris has the Eifel Tower India has the Taj Mahal and Kampala has the Gaddafi National

Uganda Martyr’s Shrine

“This Uganda Martyrs Minor Basilica/ is well known for its beautiful and unique interior and exterior, but it is specially notable for its shape and architectural plan; the 22 copper pillars over 100 feet long that support the shrine built in the form of an African hut and its wooden doors that depict the history of the Martyrs.” - Uganda Martyrs’ Shrine

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Mosque. Situated on the top of Old Kampala Hill, Gaddafi Mosque is one of the interesting attractions which can be explored by visitors on Uganda safaris to Kampala.” - Prime Safaris

AFRICA

Katereke Prison

“Located on the outskirts of town, royal prisoners were starved in the prison ditch during the upheavals of 1888–89. Kabaka Kalema killed 30 of his brothers and sisters here in 1889 in his quest to keep control of the throne. It’s not much more than a deep, circular trench, but it’s an evocative site and is worth the trip if you have time.” - Lonely Planet

“ELEGANT YET RELAXED AMBIENCE” Banana Village Eco Resort is the ultimate fusion of traditional African architecture designed to blend completely with its environment, with rooms housed in a series of huts spread along its vast gardens under a canopy of equatorial trees. Banana Village Eco Resort Off Garuga Road,Entebbe, P.O BOX 67 Kisubi, Wakiso District, Central Uganda - East Africa Tel: +256 772 509692 / 788 432462 WhatsApp: 0755 895 395 Email: bananavillage@hotmail.com www.bananavillageuganda.com

1 day birding

Baha’i Temple

“Completed in January, 1961, the Kampala Baha’i Temple has since received hundreds of visitors. It usually opens daily between 9am and 5pm with a Sunday service at 10.30am. The beautiful grounds offer a wide range of photographic opportunities [as well as] various spots to sit, relax and meditate.” - www. bahai-how-africa.org

for search of the Shoebill and other local birds in the Mabamba Swamp

3 day excursion to Murchison Falls, Queen Elizabeth or L.Mburo Savannah parks

3 day trekking safari in search of the great apes - Gorillas and Chimps.

Experts in the region for all safari needs.

Get the most out of your business trip to Uganda by combining it with a short safari.

Enter Uganda’s paradise now! info@mamalandsafaris.com www.mamalandsafaris.com

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AFRICA is a leading business-to-business publication promoting and showcasing the leading companies across an array of sectors on the continent. Appearing in both digital and print, the publication is aimed at boardroom members and hands-on decision makers, reaching more than 185,000 business executives. Each month we feature leading companies and business executives by profiling their operations and success stories. Covering areas of best practice, capital investments, the supply chain, innovation and continuous improvement, we aim to promote all that is good about the industry and the region, with your company taking centre stage throughout it all. Producing business profiles across the full range of sectors and every corner of the continent, Africa Outlook is the platform to promote your business success.

Read on for this monthâ&#x20AC;&#x2122;s profiles. Phoebe Calver, Deputy Editor phoebe.calver@outlookpublishing.com

If you want to enjoy the exposure and coverage we can offer, please feel free to contact us to discuss the opportunity further. Tell us your story and weâ&#x20AC;&#x2122;ll tell the world. Matthew Staff, Editorial Director Tel: +44 (0) 1603 959 655 matthew.staff@outlookpublishing.com

G O O D L I F E

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Goodlife Living the

Goodlife Pharmacy strives to make its customers look and feel good through providing ethical pharmaceutical advice and globally-renowned health and beauty products Writer: Phoebe Calver | Project Manager: Callam Waller

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oday Goodlife Pharmacy is widely recognised and respected as the largest retail purchaser and seller of pharmaceuticals in East Africa. Borne out of a dream to deliver quality pharmaceutical services to the region, the Company tapped into the booming market in a bid to disrupt the prominent distribution of counterfeit drug sellers and sub-par clinical advice. Seeing the numerous gaps in the

Josh Ruxin, Co-Founder and Executive Chairman

market, David Zapol, Jeff McCormick and Josh Ruxin started the Company in 2013 with a vision for transforming primary health care in East Africa. In 2014, Catalyst, a regional private equity firm, provided capital to purchase Mimosa Pharmacy, located in Kenya. From there, the company took off in the market with marquis locations in the region. â&#x20AC;&#x153;In late 2016, Leapfrog Investments acquired Catalystâ&#x20AC;&#x2122;s share and with that injected more funds into

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P H A R M A C Y

Goodlife,” begins Josh Ruxin, CoFounder and Executive Chairman of GoodLife Pharmacy. “Subsequently from that point we have grown from five outlets in 2014 to more than 33 in both Kenya and Uganda.” At the heart of Goodlife’s vision is the desire to help clients look and feel good. Goodlife employees receive the highest level of training in pharmacy and beauty and are well equipped to provide consultation on health and beauty products. “If one of our customers was to come in with a bad cold - caused by a virus - then our team will recommend appropriate over-the-counter drugs to address the symptoms,” continues Ruxin. “Unlike a large number of pharmacies across East Africa who will often push expensive and unnecessary antibiotics to boost profits, we are able to provide the best prescription for customers’ needs.” Goodlife has and always will seek to be a true health partner; acting in the best interests of its customers remaining at the forefront of its work.

Ruxin explains: “In order to continue offering the best service, we have carried out in-depth research to learn more about the desires and aspirations of our local consumers, enabling us to deliver products well suited to their needs.”

A quality approach to pharmaceuticals

In a very short period of time, Goodlife has created a name for itself as a leader and innovator in the pharma segment. Covering the full spectrum of pharma needs, Goodlife is the only regional pharmacy to offer a clean, confidential space for customer consultations, and has further introduced access to clinicians through in-store telemedicine services at select locations. “We are proudly having a directly positive impact on people’s lives through increased access to reliable medication at affordable prices,” adds Ruxin. “The Company has grown very quickly and we have plans in place to increase to more than 100 stores in the next three years.”

COMPUT ASSIST Africa’s Most Advanced IT Dispensary System With the East African pharmacy market growing and changing at such a rapid pace, flexible and reliable technology solutions will be what Groups and Independents need to move forward and succeed. Dispensing systems are built around a number of key criteria and functionalities, unique to pharmacies, including automatic Pricing of scripts, maintenance of drug history and repeats due, patient profiles, formulary management, generic substitution, stock movement and pricing history. With the exciting future prospect of electronic claiming to insurance companies, electronic ordering to and from wholesalers and pharmacy software that provides a dedicated clinic module as well as providing a drug interaction solution assisting you with managed patient care, now may be the time to invest in the future of your business.

ComputAssist International: IT Pharmacy Specialists in Africa... ComputAssist International has dedicated 35 years to research & development, producing the best pharmacy dispensing system deployed across seven countries on the African continent. The Company’s strategy for expansion has taken us through South Africa, Botswana, Namibia, Zimbabwe, the DRC, Uganda and Kenya. The Company view its clients as partners rather than customers, and is very focused on relationships, to ensure the best possible outcome for their business. The Company is very proud to be a partner of the Goodlife Pharmacy Group and they have been running our systems across the entire group since inception.

A true health partner

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P H A R M A C Y

As part of the Company’s efforts to provide the best possible service, it has been endorsed by the Pharmaceutical Society of Kenya - through their Green Cross Accreditation - as one of the best pharmacy practices in the country. “This recognition of Goodlife’s ongoing commitment to excellence and high standards has affirmed our approach in this business,” explains Ruxin. “We believe that quality pharmaceuticals, the use of innovative technologies across our stores and a customer-centric approach will revolutionise how healthcare is delivered across East Africa.”

Customers for life

Alongside the excellent outward perception of the Company, it enjoys extraordinarily high employee satisfaction and retention - more than 95 percent - for such a young

business. Except for a few short-term consultants, all of the Company’s staff and leadership positions have been recruited locally. Ruxin states: “We have always made it our aim to achieve 100 percent local employment. There is an abundance of amazing skill-sets available in the local workforce for us to utilise.” In just three years, Goodlife Pharmacy has created more than 200 jobs and looks forward with the development of more stores to reach more than 5.5 million consumers across the continent annually. “While as a business we have to care about profit, our clients come first,” affirms Ruxin. “Our format ensures that our advice is always provided in an ethical manner. We have and always will be interested in retaining customers for life, and by providing good health services we are ensuring that our clients will live long healthy lives.”

ARMAAN LTD

stablished in 1995, Armaan Ltd imports and distributes a wide range of nutrition and herbal supplements and natural personal care products. Over the years the Company has developed from humble beginnings to become one of the most specialised and diverse import and distribution businesses in Kenya. Our key strengths are our dedicated and professional staff, our world re-known brands and our loyal clientele. We are proud to be associated with the Goodlife Group and wish them every success as we partner with them on their journey to provide quality products and service to consumers. E info@armaan.co.ke

www.armaan.co.ke

“While as a business we have to care about profit, our clients come first,” - Josh Ruxin

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ONCE A DAY VITAMINS

Importing and distributing a wide range of nutrition and herbal supplements and natural personal care products.

ARMAAN LIMITED, PO Box 1483 Sarit Centre, Nairobi 00606, Kenya info@armaan.co.ke | www.armaan.co.ke

Proudly marketing quality healthcare products to Goodlife Pharmacies

One of the leading importers, exporters and distributors of pharmaceutical products in Kenya. Call +254 722 627 487 www.ripplepharma.com

“Ripple Pharmaceuticals is working to help people live healthier lives.”

X-CENTRIC LIMITED P.O.Box 165-00623, Nairobi, Kenya xcentricltd@gmail.com / +254 726 777 777 / +254 733 297 555

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G O O D L I F E

P H A R M A C Y

SKY HEALTHCARE LTD

he healthcare sector in Kenya is experiencing a period of unprecedented change. As innovators within the sector, Sky Healthcare and Goodlife Pharmacy understand how critical it is to streamline the supply chain, be flexible and reliable, and harness new technologies and ideas to improve patient care. Through their key partnership with Goodlife, the Company helps to deliver cost effective patient care and an extensive portfolio of high quality products. The Company’s vast experience in the healthcare sector allows it to innovate and be forward thinking with their clients, establishing lean processes, helping control drug costs and deliver effective traceable products. T +254 20 3748562/4 E sales@skyhealthcareltd.com

Meeting new demands

Continued education is applied across customer service and product offerings

Continued education

When it comes to pharmaceutical companies, bigger usually means better and Goodlife have always been aware that it couldn’t be the best unless it was the biggest. “We required capital in order to perfect our convenience model, systems, store look and most importantly to be large enough to obtain discounts from the drug manufacturers,” continues Ruxin. “Increased capital has also enabled us to invest more in our employee training than any of our competitors. “Employees at Goodlife know the importance of being the most up-to-

date company in the industry and therefore are constantly trained in customer service and our product offering. This continued education also spans to our pharmacists and pharmacy technicians, with continued education to ensure that they are up to speed with the latest drugs and treatment protocols.” Now the Company’s relevant protocols are firmly in place and successful, the main focus is on continuing to secure a clean pipeline of authentic drugs and negotiating down the best-in-market pricing and offering for commonly used compounds.

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Goodlife has successfully and consistently reduced the price of its products ever year and hopes to continue to do so in the future. “Our drug offering has been dramatically improved and consistently adapted in order to provide genuine generic branded drugs at a competitive price,” adds Ruxin. “We recognised early on in the business that customers seek convenience and through work with Shell and Total gas stations in Kenya and Uganda, we have been able to provide easy access to essential products for them.” In terms of the easily accessible products and services available at present, Goodlife is able to offer BMI, glucose monitoring, pregnancy tests, malaria tests, blood pressure monitoring and much more. Ruxin concludes: “Kenya will lead the economic future of East Africa and we are pleased to have established Goodlife here.”

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Office Mobile: +254 735 777 797 +254 786 777 796 Office Email: sales@skyhealthcareltd.com

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S T A N D A R D

C H A R T E R E D

T A N Z A N I A

100 Wholesome 00 years often represents the end of an era or a celebration of a milestone, but while there is plenty to celebrate, Standard Chartered remains as focused and as driven as ever to bring its wholesome banking services to an emerging nation crying out for such financial evolution. Opening its doors all the way back in 1917, and having survived the country’s period of nationalisation, the Bank’s reputation and recognisability is undoubted on a global scale, but while its international pedigree continues to flourish, it is the local elements of its strategy that continue to make the biggest difference. “The name we are constantly referred to as is the ’pioneer bank’,” affirms the Company’s Chief Executive Officer, Sanjay Rughani. “The Bank has been renowned for the amount of firsts it has introduced in the country, including the first ATM machine which we were requested to have preserved at the national museum, and the first electronic Visa credit card. “We were also the first to introduce web services and online banking, as well as a more high-end product in terms of our priority banking proposition.” A host of innovative and sophisticated transaction options have compounded Standard Chartered’s

YEARS Standard Chartered is celebrating its centenary in Tanzania this year via a renewed focus to bring its market-leading products and services to as much of the population as possible

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Writer: Matthew Staff Project Manager: Stuart Parker

‘first to the punch’ mission; which has taken on new significance in recent years as digitisation becomes more important. A first electronic banking unit and its first bio-metric enabled mobile banking app have gone a long way in addressing inevitable fintech demands. “Because we are a Bank of strength, we can offer a lot of structured transactions for all kinds of different industries depending on their needs, to which we can customise accordingly,” Rughani continues. “We deliver on efficiency models, we strive towards productivity and we emphasise the importance of alliances and partnerships that allow us to achieve significant outreach.” A strategic partnership with one of Tanzania’s broadest-reaching local banks represents an opportunity regarding the latter vision; taking Standard Chartered’s exposure from its own six branch dominion, to more than 60 hubs across the country via its new alliance.

PRIDE

Rughani marks the launch of the ‘Here for Africa’ initiative

The key driver behind each product proposition or strategic expansion is the customer; Standard Chartered Tanzania understands that all of the global experience in the world won’t make a difference if there isn’t a more localised, personnel packaging bespoke to Tanzania.

The Bank’s staff showcase their talent and creativity at a town hall meeting to mark the launch of the ‘Here for Africa’ initiative in Q3, 2017

The Bank’s Head of Finance, Ruth Zaipuna, presents the country’s performance to staff

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n recent years, more and more companies in Tanzania have realised the need for implementation of advanced security systems. People in the country have established that money spent on security solutions is not an expense, but an investment. In order to meet these challenges headon, ComSec provides companies with a wide variety of solutions. These solutions range from leading international vendors that address security needs such as CCTV, intruder detection systems, access control and fire alarms. In addition, ComSec offers advanced tailor-made solutions for Time and Attendance, IT infrastructure and many other integrated end-to-end solutions. ComSec is celebrating 10 years in operation in 2017 and during this time the Company has provided state-of-the-art security solutions to leading organisations in Tanzania, including banks, oil & gas companies, government institutions, hotels, industrial and many more. The Company is among the few certified as a class one contractor for security solutions by the Contractors Registration Board (CRB) in Tanzania. As a system integrator adhering to world-class standards, Comsec provides its customers with latest technologies, based on intelligent digital signal processing such as smart video analytics, high definition video as well as advanced biometric solutions like fingerprint and facial recognition. Based in Tanzania with branches across the country, Comsec provides its customers with professional security services and solutions at the highest quality with the best possible post-sales service level. Against this background, Standard Chartered has decided

to partner with Comsec for the provision of its countrywide security monitoring solutions. As a world-class financial organisation, Standard Chartered Bank Tanzania is committed to an ongoing improvement of its approach to security by fortifying its security defense system, eliminating blind spots and making it possible to immediately control and resolve any incident on and outside its premises. To meet this challenge, Comsec has provided Standard Chartered Bank Tanzania with a complete range of CCTV solutions needed to deter criminals. They now receive excellent image quality from cameras placed in branch offices, ATMs and corporate financial buildings. Ultimately, itâ&#x20AC;&#x2122;s about improving safety for the Bankâ&#x20AC;&#x2122;s customers and employees. The implementation of the new generation network surveillance system for Standard Chartered Bank Tanzania has significantly enhanced security management. Outstanding image quality of the cameras installed by ComSec helps security personnel to easily and timely identify attributes of incidents and as a result, Standard Chartered Bank Tanzania is free from any security blind spots and able to provide the best protection to its premises and customers. As Standard Chartered Bank Tanzania marks its centenary, Comsec would like to congratulate it for marking such a unique milestone. We wish the Bank another fruitful 100 years to come, and more! For further details and enquires for ComSec products and portfolio kindly visit www.comsec.co.tz or send an email to sales@comsec.co.tz

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“Our solutions have been tested in many markets so many of our clients know that we are more dynamic, but what we must do is apply these global products to a local context in order to customise the outreach model,” Rughani emphasises. “As a Bank we cater to all kinds of banking requirements including retail, commercial, global banking, and sovereign entities, but in each case through our numerous solutions - we customise our categories according to each clientele. “For example, on the retail side we have introduced our premium ‘priority

T A N Z A N I A

clients while incorporating knowledge of the Risk environment to know where to Innovate in accordance with how the context of the industry is changing (policies, regulations, customer behaviour and taste),” Rughani explains. “Meanwhile, over the past 18 months I would happily say we’ve completely transformed our Digital proposition, from user-interface on the internet, to the mobile app, to straight-to-bank services which we’ve enhanced to give clients a one-stop shop of doing banking from their doorsteps. “And then, in terms of Execution, we have ensured that our clients get the right turnaround times in a busy world where time is of value and of the essence.”

Fit for purpose

At present, Standard Chartered’s footprint across Tanzania is unrivalled. Its initial five physical branches are supported by its electronic banking unit and an aforementioned alliance that now sees its services available across a further 60 outlets in the country. And that’s just in physical terms. Tanzania win after beating both Kenya and Uganda at the Standard Chartered Cup

banking’ offering for these often high net-worth individuals.” Regardless of the scale, the wealth or the demands of each clientele category though, Standard Chartered adopts the same core philosophy; entitled PRIDE. Embracing commitments to People, Risk assessment, Innovation, Digitisation and Execution, the powerful new ethos has been embraced on Group-wide level over the past two years, and bridges the gap not just between each category of customer, but between the Company and its client base as a whole. “When we talk about People it encompasses a dedication to all our

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Like any esteemed bank in the modern age, saturation is as much about digital presence as it is about brick and mortar hubs, and it is in this domain where the Company is looking to make concerted investments and improvements to the existing offering. Rughani details: “We have completely enhanced our digital platforms so that a client, even if they’re 1,000 kilometres away from us here in Dar es Salaam, can receive an in-house solution enabling them through a mobile wallet - to carry out all of their banking needs in-house. “Something we’re also looking to implement soon, adhering more to the traditional cash economy, is a series of cash deposit machines. A combination of these two approaches epitomises our nationalistic approach.” Similarly significant on an internal note has been a host of capital expenditures and structural transformations ensuring that the Bank remains ahead of the industry curve, and once again bringing ideas of efficiency and sustainability to the fore. A six month journey towards the adoption of six sigma practices has already gone towards 20 percent

all help to contribute to Standard Chartered’s overall influence on the wider communities, paving the way for its evident financial prowess to attract new, more financially and technically savvy, customers. “We have a focused strategy and what continues to differentiate us is our intent and purpose, and our global mission to be the world’s international bank,” Rughani continues. “We have a relentless commitment to our brand promise, and that promise revolves around us being here for good, and in contributing to national economic priorities here in Tanzania. Staff take part in a tree planting exercise at an event to mark the World Environment Day, 2017

efficiency gains within the business, while longevity initiatives are largely dictated by an unwavering commitment to personnel enrichment. “We certainly pride ourselves on recruitment and in the market we are known as the ‘unclaimed university of talent’, as a result of promoting and developing people who have gone on to positively impact the market and economy,” Rughani says. “Our model is simple as a global franchisee with a strict recruitment model: our job descriptions don’t just talk about job suitability but about attitude, ethics and experience. “We recognise that countries like Tanzania can be a challenge in terms of filling capacity gaps so we make sure that each candidate is fit for purpose and fit for growth.”

Focused strategy

Localisation is equally key when it comes to the hiring, training and retention of skills; only four of the Company’s more than 320-strong workforce coming from outside of Tanzania. This undertone of corporate social responsibility (CSR) is then developed numerous steps further when it comes to strategic alliances,

investor engagement, national market knowledge, and charitable activities. Rughani notes: “We are an international organisation so this allows for a lot of international investor engagement, but we also align our strategies to national priorities and the local economy; and we are also on a lot of committees that are geared towards actually setting up the national economic agenda.” Sport, equality and the environment

During our 15 years in the business, we have successfully delivered hundreds of projects, all of which are individually very special

“We are not hung-up on products and are constantly evolving them in line with market needs and in the years to come we will continue to provide solutions that others will see as ‘cutting-edge’.” Of course, having more than 150 years’ worth of Group experience to fall back on aids in getting such solutions heard and trusted, but it also arms Standard Chartered with “the power of anticipation”; an advantage that allows the Bank to create networks, to assess changing landscapes and to serve as a platform for even more concerted growth in the future. “The Bank has huge ambitions to be recognised as both an international and a local entity, and we balance that equation very well,” Rughani concludes. “100 years is a long time, but even in the past 10 we have won at least 50 or 60 awards while growing 57 percent year-on-year in an industry that is falling 17 percent. And being a truly wholesome and human bank is the reason for achieving such success.”

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N E W

S U D A N

I N S U R A N C E

C O M P A N Y

Ethical

( N E S I C O )

Insurance The New Sudan Insurance Company is finding new ways to excel in a market that is suffering due to political turmoil, staying true to its core vision and mission to develop the local market Writer: Phoebe Calver Project Manager: Stuart Parker ince inception, New Sudan Insurance Company (NEISCO) has remained true to its core vision and mission to develop the South Sudanese insurance market. Establishing a harmonised industry while widening the capacity of indigenous young people is a big part of the Company’s development plan, enabling the future leaders to manage their insurance industry. NEISCO is the result of a particularly fruitful joint venture between Wawat Securities Ltd and the National Insurance Corporation of Eritrea, which was incorporated in September, 2007. Utilising its paid-up capital of US$3 million the Company has been able to undertake all types of insurance in South Sudan and capitalise on its position as the only indigenous insurance company in the country.

The Company was fully licensed by the Bank of South Sudan (BOSS) and commenced underwriting risks in early 2008. Since that point the Company has grown considerably, especially when it comes to earning the trust and support of members of the insuring public, including government ministries, commissions, corporate, NGO/IOs and individuals. “In support of our work to develop the leaders of tomorrow, NESICO initiated by the late Dr. John Garang - arranged for 14 young South nationals to undergo insurance training in Eritrea for two years,” explains Zeru Michael, Chief Executive Officer at New Sudan Insurance Company. “The training began in April, 2015, with the majority of candidates on distance learning and some attending courses at the National Insurance Academy in Pune, India, creating our pioneers of the future.”

Policy of development

The Company’s portfolio now includes a huge variety of property and liability insurance policies, some of which include motor, marine, goods-in-transit, money insurance, fidelity guarantee, fire and allied perils, burglary and housebreaking, industrial all risk insurance, engineering insurance, public liability, group personal accident and medical insurance. “Since we adopted this policy of

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NESICO HQ

development we have we have found our portfolio of insurance solutions has expanded dramatically, with NESICO providing all classes of insurance,” affirms Michael. “Currently our medical insurance portfolio is increasing at a high speed, as well as our involvement with the energy and oil & gas sector. “We have to be wary of the current political disorder which is rife in the country as it has seriously affected our operations, but through these challenges we have found ways to enable them to positively contribute to our survival.”

Wider coverage

The aforementioned political turmoil has caused the Company to adopt a strategy centrally focused around survival in the industry, an approach that is not necessarily the easiest to work with in such a structured market. “We have recently added political, violence and terrorism risk into our products in order to respond to the associated political risks plaguing us at present,” continues Michael. “This has provided us with a lot of additional work and wider coverage to secure the confidence of our customers.” Over the years NESICO has invested in properties and having a strong capital base that would put it in a solid position to survive instances such as the current political struggles. It is

C O M P A N Y

( N E S I C O )

with thanks equally to the board and shareholders of the Company that it is in this position and able to withstand the troubles. “We are also supported by a number of well-renowned reinsurers with a security rating of B and above by A M Best, including Munich Re of South Africa, Africa Re, Zep Re, Kenya Re and East Africa Re,” adds Michael. “We are also supported by a number of prominent international reinsurance brokers, such as J B Boda (Mumbai) and Jordans Global (Lagos), Afro-Asian (London) and CK Re (London).” Incorporating all of these, the Company’s original mission was to perform as a locally focused entity, investing in the development of the local national people in order to build their insurance skills. “Currently out of our 35 employees, only two of them are expats,” Michael describes. “The Company has put in place arrangements for Juba to become the international exam centre of the Chartered Insurance Institute (London). “The aim of this venture was to develop the insurance capacity of the indigenous people, while also securing the continuity of its employees.”

Unique market position

The unique position in the market that NESICO has evolved into is predominantly courtesy of its localoriented focus, hiring almost entirely local nationals and maintaining a serious vision to empower the indigenous people. “By hiring almost entirely in the local market, we hope that we are able to employ a customer-centric approach,” explains Michael. “We completely understand what our customers need and are able to deliver solutions to meet those needs and expectations.” By constantly meeting these expectations, it is hoped that NESICO will be the employer of choice, attracting, motivating and retaining

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the right people and offering equal opportunities of employment to all. Integrity is paramount and the Company observes the highest standard of professionalism, while training to ensure that these values are deeply embedded within the business structure. “Being a locally-focused company, we have had to pay special mention to complying with the laws of the countries in which we operate, contributing to causes that will promote social and community development in the area,” states Michael. “A part of our long-term strategy is to participate and partner

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Insurance & Risk Management Solutions For People, Business & Government with institutions that promote and preserve a sustainable environment.” As previously mentioned, the current political landscape makes it all the more important for the Company to work on the sustainability of its local environment. “Despite the best will in the world, it is difficult to plan too far ahead when we are in the middle of such political difficulty,” concludes Michael. “As an indigenous company, we have a plan to seriously develop and involve ourselves in micro-insurance moving forward, placing special emphasis on agriculture, medical, life and pension services.”

“Being a locally-focused company, we have had to pay special mention to complying with the laws of the countries in which we operate, contributing to causes that will promote social and community development in the area.” - Zeru Michael, Chief Executive Officer

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M E D H E A L T H

L I M I T E D

WITH YOU

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FOR YOU MedHealth Limited is the wholly locally-owned company providing premier healthcare solutions to its Malawian clientele Writer: Phoebe Calver | Project Manager: Stuart Parker

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M E D H E A L T H

L I M I T E D

t has been a great year for MedHealth, with the rebranding and launch of MedHealth in Malawi. Now the formerly 100 percent South African owned company – formerly known as Metropolitan Health Malawi – is making an impression with the backing of its MedHealth parent company and one of the biggest healthcare insurance companies in Malawi. The newly refreshed Company brings forth the experience of over seven years from its time as Metropolitan Health, with management and staff continuing from that era. Subsequently, MedHealth Malawi has the experience and virtue of being 100 percent Malawian and with that can create solutions that are tailor-made to fit the needs of the local clientele. “As a Company we are not afraid of change and have undergone multiple rebrandings in order to keep up with the changing times in Malawi,” explains Bright Kamanga, Chief Executive Officer of MedHealth Malawi. “We began our journey in 2009 as Momentum, merging in 2012 to become Metropolitan Health Malawi. “Our Metropolitan brand stayed with us until February this year, at which point we underwent a management buyout negotiation to become MedHealth Malawi.”

Bright Kamanga, CEO alongside MedHealth’s COO

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Precise market position

We have a relatively simplistic but thorough approach to our market research, approaching it with a mindset focused on longevity, as opposed to achieving shortterm goal

The Company’s service offering is now based on open-skin products, which allow it to cover the entire spectrum when it comes to income range and being able to offer something for everyone in the local market. “Predominantly we have centred our focus on adapting the products in order to gear them towards our local market,” continues Kamanga. “Even before we had rebranded as MedHealth, we would focus on ensuring that each of the products have a good positioning in the market.” This has ensured the success of the Company for many years and enables it to consolidate its products, ensuring that it is delivering on the best possible products to strengthen its position in the local market. “We have a relatively simplistic but thorough approach to our market research, approaching it with a mindset focused on longevity, as opposed to achieving short-term goal,” affirms Kamanga. “This business intelligence informs us in terms of what we should and shouldn’t do, depending solely on market trends and the current appetite being witnessed by our researchers when it comes to skin-care needs.” Making small adjustments to products is proving very popular in the industry, having worked very well for the past seven years. In meeting the consumer demands encountered in the market, MedHealth has a proven success rate of achieving high product sales at the right price for its clients.

Malawian approach to staff

When it comes to finding the right staff to successfully deliver on MedHealth’s 100 percent Malawian approach, it makes perfect sense that the Company aims to obtain staff locally. “We mainly concentrate on this because they understand the local sector and in a country such as our, this

aids the business tremendously,” adds Kamanga. “Because of this, we don’t have to limit ourselves to looking for extremely experienced staff. “We don’t concern ourselves with the experience, instead we worry about the attitude of the person. They could have hundreds of qualifications and still not necessarily deliver the service that we need, but if you have a person with the right attitude they are far more trainable.” The Company then focuses on training each member of staff internally and of course looking into the correct remuneration to motivate staff. Similarly to the local approach to staffing, being a wholly-owned Malawian company, MedHealth likes to support the local businesses through employing them into its supply chain. “At times we are limited by the services our local companies can offer,” explains Kamanga. “It is to be expected that we won’t always be able to find the right supplier in the value chain and therefore, we will look outside our Malawian model and work at more of an national and international level if needs be. “For example, aspects of the technology in our HR department have been outsourced from South Africa. We are Malawian but we are also capable of acting with a global approach. If we are not happy with the local supplier and they can’t take us to the next level needed, then we will find a better alternative.”

Market confidence

Looking forward MedHealth will continue to focus on creating products that will be beneficial to its local market, making its products more affordable and more approachable to its clients. “At present our team is incredible, and is most definitely one of our main differentiators,” states Kamanga. “They are amazing when it comes to

GROUP

BOTSWANA KENYA MAURITIUS NAMIBIA SOUTH AFRICA SWAZILAND ZIMBABWE

Oshakati Francistown Swakopmund

Lephalale

Keetmanshoop

Polokwane Northam Rustenburg

Roodepoort

Vereeniging Kathu

Secunda

Bloemfontein

EMPOWERING GREATER ACCESS TO QUALITY HEALTHCARE IN AFRICA. www.afrocentric.za.com | www.heliosits.com

their work and everything that comes with that.” It is difficult in Malawi to bring together such a team, but the MedHealth management have achieved it and will continue to motivate its staff to offer more as a Company to the nation. “Our business immediately grew by around 61 percent when we made

the change to MedHealth and that just shows the confidence that the market has in us,” concludes Kamanga. “I would like to be able to look at the business three years from now and see that our product sales have doubled, with the impact of our solutions also growing and enabling us to give back to our community as a locally-owned company.”

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Proudly COVERING Lesotho Alliance Insurance Company has consistently strived to be the change it wants to see in the world, providing insurance solutions for all in Lesotho Writer: Phoebe Calver | Project Manager: Stuart Parker

lliance Insurance Company Limited was formed off the back of a vision to create an extraordinary company that would bridge the insurance gap in Lesotho in 1993, acquiring an insurance licence that would make it one of only two short-term insurers in the country at that time. Since its formation, the Company was structured to promote a main focus on providing excellent service to its clients. “We committed ourselves to creating and unlocking wealth for policy-holders, investors and shareholders,” explains the Company on its website. “We have structured ourselves into three business units which include, corporate services,

short-term and life divisions.” Over the years Alliance has become a major financial services provider that prides itself on providing innovative risk and wealth solutions in Lesotho. With the Company’s head office located in Maseru and spanning across the country with its regional offices, Alliance is going from strength to strength and has become a major financial services pioneer providing innovative risk and wealth solutions in Lesotho. In order to keep up with the demand that comes with such a prominent and well respected reputation, Alliance has developed its staff compliment from five in 1993, to more than 80 employees and 130 sales agents to date.

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Policies

As you would expect in such a large company, the number of policies on offer are very high, particularly offering numerous individual funeral policies in the event of death of an insured member. “Our cover extends out to family members of our policy holders in difficult times, with the option of extending the cover to extended family,” adds the Company. “We have worked hard to be able to offer the extended policy for only a The Company strongly believes in small additional premium, where the supporting its local industry products will cover M5,000,000. “These products are available to the Organic growth general public and we have ensured Now the Company is recognised as the that we offer varied payment modes leading composite insurer in Lesotho including cash, debit order, stop order, with an impressive demonstration of M-pesa and eco-cash which enables organic growth. us to accommodate each client’s “It is our aim to constantly exceed preferences.” our customers’ expectations, going Other funeral plans include Kobo the extra mile in order to make our Anela which offers a protection plant clients feel at home and taking pride in that will provide your entire family with being a Basotho Company that enables funeral cover as well as added benefits. us to cater to their needs,” adds the Again, extended family members can Company. “We have an always will be added to the cover and there are be incredibly committed to Lesotho options to choose between silver, gold and recognise it is our responsibility or platinum cover at a variety of rates to develop the insurance and asset to suit each individual clients budget. management industry.” “With our Kobo Anela Funeral As part of this dedication to Lesotho, Cover, you will receive a cash lump the Company strongly believes sum, Lesotho Funeral Services voucher in supporting its local industry to as well as six months of grocery the fullest. It will always provide a allowance that is payable to your preference to Basotho companies beneficiary,” the Company describes. when given the choice, which has “In addition they will also receive a really developed its well loved doubled cash benefit in the case of reputation. accidental death of the policy holder “Our Company’s mission has not and his or her dependents.” faltered from its original idea, aiming The Lioli Funeral Cover was designed to build an alliance with its customers by the Company as a way to provide a that provides it with affordable cash payout to cover funeral expenses insurance products, supported by our in the event of death, predominantly prompt and friendly service,” affirms when the family member’s premium is the Company. “This is supported by as little as M56 a month. Through that, our vision to remain a trusted and the principle member of the family will profitable Basotho-owned insurer be entitled to double the cash payout that is both ethical and compliant in the event of an accidental death. throughout all aspects of service.” The Company continues: “The cover

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INSURECARE INSURANCE BROKERS

nsurecare Insurance Brokers was formed in 1998 with a view to providing holistic and homegrown insurance solutions in the short-term commercial, corporative, communal, individual, and personal lines; longterm provident funds; and pension funds management. Since its incorporation, the Company prides itself on the volume of clientele it services and attributes its success to the cordial working relationships with all its clients, and this has helped the Company to consolidate its position as a leading insurance broker in Lesotho. The Company aims to provide the best level of insurance brokerage services in Lesotho, applying new international management and service systems resulting on real-time deliverables to its clients and aims to attract business from all social classes. As a valued part of the community, the Company’s corporate social responsibility is an integral part of its culture; the Company dedicates 10 percent of its profits as a minimum spend.

T +266 2232 1973

www.insurecare.co.ls

Your leading insurance broker in Lesotho BRIDGING THE GAP BETWEEN THE CONSUMER AND THE INSURER

18 YEARS experience in the insurance brokerage business.

Short-term insurance

(Personal and Commercial Lines)

Long-Term insurance (Provident and Pension Funds)

We at Insurecare Brokers go the extra mile to offer professional assistance that optimises risk management.

YES, WE CARE

Get in touch to find out how we can help you! Call +266 2232 1973 www.insurecare.co.ls

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received with Lioli extends to cover of up to M10,000, the addition of up to four parents - be that biological parents or parents-in-law - that are under the age of 80 and addition of up to two family members under the age of 65.” Its expertise in funeral cover knows no bounds, even covering clients beyond the border. With the Mohahlaula Funeral Plan, a policy designed specifically for those working or residing in South Africa, promising to cover them when no one else can. “We are able to offer a wide variety of options, with premiums as low as M48 and a payout of up to M40,000,” states the Company. “Similarly our Molemo Funeral Cover will provide premiums for as little as M56 a month, providing cover for you and your respective family members.”

Investment

Over the years Alliance has found it important to offer investment style options when it comes to as well as

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C O M P A N Y

We are able to offer a wide variety of options, with premiums as low as M48 and a payout of up to M40,000

lifestyle insurance policies, which can act as a family funeral cover and wealth creation vehicle in one. “Not only does this supply our customers with superior growth potential on their investment, but also provides them with the opportunity to ensure loved ones will receive the burial service that they deserve no matter what,” states the Company on its website. “We have also made it possible to borrow or take a loan from your investment at all times.” Similarly the Kobo Anela Lifestyle insurance policy provides family funeral cover and a wealth creation vehicle in one, not only offering superior growth potential on your investment and again ensuring that in the unfortunate event of death, loved ones will be properly cared for. “Through the support of our host communities, we have been able to create such an exceptional array of insurance policies, while maintaining our stance in the industry,” the

Mots Insurance Brokers (PTY) Ltd Address: 1st Flr Rm 20 Husteds Bldg, Maseru, Lesotho, City of Lesotho Phone number: 2231 0011 | Fax: 2231 5204

At Alliance we contribute towards building the social capital of our nation by recognising the important role a company such as ours can play

Company describes. “We are driven by our core values based around being committed to the community and maintaining the promise of giving back to society.” Alongside creating plans that will aid its local community and customers, Alliance’s involvement in various corporate social responsibility

initiatives as enabled it to uplift lives in other manners. “We have found over the past 20 years that if we have been doing business in Africa, we have a perception of the needs of the community and can subsequently take into account the nation’s social concerns and needs,” concludes the

Company. “At Alliance we contribute towards building the social capital of our nation by recognising the important role a company such as ours can play. We hope to continue on in this manner, making a positive impact for our clients and the economy we operate within.”

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World-class DIVERSIFICATION CG Holdings’ numerous subsidiary companies have helped to spread risk and enhance solutions in a fluctuating and challenging African oil & gas market Writer: Matthew Staff | Project Manager: Josh Hyland

s one of CG International Holdings’ and CG Africa Holdings’ first and primary investment objectives, Prommac is looking to leverage its parent companies’ global stature to innovate in an African oil & gas domain crying out for solutions. The specialist shutdown management, maintenance and project services entity, based in South Africa was the first in a long line of ventures at the hands of the two Holding businesses which were established in 2014. Specialist electrical and instrumentation services company, Kumunyack soon followed, while Prommac acquired a 50 percent stake in Middle Eastern maintenance and shutdown services operator, Projeco a year later. “CG also invested in IRIS Group (a leading remotely piloted aircraft and robotics business based out of London); while CG continued its investment strategy in 2016 with the acquisition of Al Laith (an event overlay and industrial access equipment supply specialist), and in 2017 with New Age Engineering Services,” picks up Prommac’s Chief Executive Officer,

Jason English. “All our businesses [across CG Africa and CG International] are managed and run by owners we believe in, with management having a vested interest in their respective businesses.” In Africa specifically, the core focus remains on the provision of mechanical, electrical, instrumentation and piping services to the oil & gas, power, energy, petrochemical and mining industries; optimising the turnkey offering that emanates from all aforementioned strands and subsidiaries under the CG umbrella. And this key market advantage is compounded further when taking into account the international influence that is there to pull upon as well. “We have offices in London, Norway, Dubai, Abu Dhabi, Saudi Arabia and South Africa (Secunda, Johannesburg, Rustenburg, Cape Town, Vaal Triangle, Durban) with an additional established presence in Southeast Asia, Democratic Republic of Congo, Namibia and Madagascar,” English continues. “Our footprint is quite broad at the moment and that was not always the plan, however we have evaluated each opportunity at the given time relative to our availability

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of resources and ability to deliver in each region and our expansion has been based on a combination of these areas.” Job selection may seem simple given the scope of the Group, but careful consideration in each case is still of paramount importance, and the emphasis at present is subsequently on blue chip clients who offer shared risk in the execution phase.

English adds: â&#x20AC;&#x153;In our industry, we are only as good as our last job, so our selective focus on jobs we can do well is vital to our continued success. I am proud to say that we have declined numerous jobs which were either beyond our capacity, beyond our skill-sets or just not part of our strategic vision.â&#x20AC;?

Customer first

Jason English, CEO, Prommac

Strategic selection of both projects and acquisition opportunities become all the more significant when considering the everchanging climate around it, with an onslaught of technological advancements, industry fluctuations and customer demand changes making ad-hoc or mindless expansion a damaging proposition.

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ite Maintenance & Fabrication Services is a crew of specialised personnel that focus on process plant site maintenance work and manufacturing of new vessels. The Company is based on and is made up of the same experienced workforce employed by a former approved Sasol vendor, who has added new industry experience from a management perspective. “We aim to ensure the highest standards of quality in all our services at all times as well as to keep within the parameters of the budget and ensure that all production, safety and quality requirements are adhered to,” the Company introduces. Offerings include manufacturing and refurbishment of pressure vessels, reactors, heat exchangers, condensers, columns, ducting, piping, storage tanks, silos, and structural steel. Additional aspects within the portfolio comprise vessel, piping and heat exchanger design; ISO diagrams; process engineering; quality control; welding applications; site maintenance; installation and site fabrication; drilling, reaming and grooving; rigging; machining; profile cutting; and much, much more. And across each and every service and solution, the Company maintains a strict adherence to quality, and safety. Regarding the former, the business clarifies: “Site Maintenance and Fabrication Services aims to become a leading provider of all processes related to site maintenance as well as fabrication services for our customers. In meeting the above, Site Maintenance and Fabrication Services also aims to achieve high levels of customer satisfaction by delivering reliable, high quality, cost effective

services and output materials within agreed timeframes. “To assist with the above, the Company has implemented a management system that meets the requirements of ISO 9001:2008.” Describing the latter, the Company continues: “We the management and employees of Site Maintenance and Fabrication Services, striving for excellence in all we do, are committed to ensure the highest possible level of management of health & safety matters, as well as safeguarding its employees, and persons who may be affected by our activities, from any form of harm and loss. “We believe that the creation of a responsible health, safety and environment culture in all its operations is essential to long-term success. A safe operation is a successful operation.” And successful operations are exactly what Site Maintenance & Fabrication Services has become renowned for over the years, and in so doing, the business has attracted some of the biggest names in the local industry. The likes of Sasol, Glencore, Sapref, Anglo Group, Anglo Platinum, Safripol, Dow Agrosciences, Karbochem, Ruwacon and ArcelorMittal have all benefitted from the Company’s expertise in the years since inception; alluding to even more concerted success and growth for the business in the years to come as well.

T +27 16 970 8260, +27 16 976-2592/5/6 E rfq@sm-fs.co.za www.sm-fs.co.za

Engineering, manufacturing & refurbishment of pressure vessels, reactors, columns, heat exchangers, storage tanks, ducting, piping and structural steel sections.

www.sm-fs.co.za

Tel: (016) 970-8260 â&#x20AC;˘ (016) 976-2592/5/6 Fax: 086 260 1469 â&#x20AC;˘ E-Mail: rfq@sm-fs.co.za 31 William Stow Street, P.O Box 45, Sasolburg 1947 Vat No: 4150258475 Registration No: 2011/007449/07

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“Change happens so quickly that many people don’t have the necessary skills or experience to respond to modern day issues,” English explains. “As a result our philosophy is to simplify everything we do while adopting sufficient technology. We develop road maps which are simple and easy to understand by looking at the big picture of our ultimate goals. We support this with expert advice and knowledge and ultimately tackle the problems one bite at a time.” Essentially, such simplicity also suits clients as well, with its typical base only seeking zero injuries, high quality

service, on-time delivery, and cost effectiveness. To respond to these wants, the Group is highly focused on safety within its continuous improvement ethos and has driven several unique inhouse products to ensure the safety of teams across all Group companies. “CG Group companies have also heavily invested in the digitisation of all systems and processes which has allowed the Group’s companies to train remotely more than 2,000 employees while delivering a quality solution to clients,” English continues. “The Company has continued to push

innovation boundaries in terms of artificial intelligent solutions, virtual reality solutions and virtual production of training and project planning materials which have allowed for better planning management; ultimately translating into on-time delivery of projects and reduced costs.” Blue chip brands to have benefited from CG’s offering over the years in South Africa have included Sasol, Eskom, Glencore, Puma Energy, Chevron, Sherritt, Thyssenkrupp, Shell, and BP; all of whom have been attracted to the Group’s ability to provide both mechanical and piping solutions. “In regards to hiring, the approach is quite simple: ‘attitude first, skills second’.”

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“The approach to hiring is built on their ability to execute work safely, productively and to a good quality standard.”

“Our turnover rate of employees is less than three percent a year...”

“Our belief is that people make a business...”

The CEO notes: “Our model is simple: we are big enough to deliver, and small enough to care. Being an owner-managed business allows us to put our priorities of ‘customer first’ at the forefront of our strategy. Not chasing shareholder value, but rather building a sustainable long-term relationship with clients has led to more and more work being awarded through an organically-driven process. “And it seems to be working for us so far as Prommac recently received

service provider of the year for both the Secunda chemical complex and Sasolburg complex from an allotted 5,000 service providers.”

People make a business

Awards are certainly not a new concept to Prommac or CG Holdings, both the Company and wider Group having won numerous accolades for various works over the past decade. And, in turn, such a positive reputation continues to manifest to this day in the

form of new contracts and projects such as those being seen at several mining houses and petrochemical plants in South Africa later this year. To facilitate its own growth, however, the Group has had to invest significant funds into its own internal processes and structure. Online training systems, concerted aforementioned digitisation, advanced technologies and new facilities are all contributing to CG’s ongoing evolution. “Significant investments include the building of a technology centre in Secunda, which has become the corporate home in South Africa as well as acquiring new welding workshop facilities in Cape Town in South Africa. In the Middle East, the Group has built a new state-of-the-art 60,000 square metre office complex with major workshops and under-roof facilities to accommodate the expansion of services from Al Laith and Projeco.” From an employment perspective, and using South Africa as an example, employment is 100 percent localised across each subsidiary; Prommac, Kumunyack and New Age all enjoying fantastic track records of optimising the local talent pools. And where there are capacity or skills gaps, the Group has responded by implementing in-house training programmes geared towards plugging these shortfalls. “In regards to hiring, the approach is quite simple: ‘attitude first, skills second’,” English emphasises. “The approach to hiring is built on their ability to execute work safely, productively and to a good quality standard. “And when it comes to retention, the South African companies have a great track record. Our turnover rate of employees is less than three percent a year, and we have a great incentive model for core staff within the companies. Our belief is that people make a business and therefore we work hard at trying to provide an

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“I have a passion for seeing my employees succeed...”

incentive scheme which ultimately makes everyone an owner in some form or another.”

Sustainable profit base

CG Holdings’ supply chain management strategy is equally localdriven, understanding the importance of sustainability and building a local infrastructure in order to achieve longterm success in the region. And in getting these fundamentals right, the Group is better equipped to negotiate fluctuating industry challenges such as those seen in the world of oil & gas of late.

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...this CG model of investing in similar yet different businesses and keeping them as their own separate entities differentiates the Group from our competitors

“With a large portion of our work taking place in the oil & gas space, the oil price and sector as a whole is constantly on our watch. With a depressed oil price, many clients have put a hold on capex expenditure which has seen the projects segment drying up to a large extent,” English describes. “We are fortunate in that the majority of our work is on maintenance and shutdown works which attract a lower but more sustainable profit base, however. We now forecast that the oil sector will start to increase capex over the next 18 months to play catch up.

“...we are big enough to deliver, and small enough to care.”

“...optimise processes, operate efficiently, respond quickly to clients...”

“CG Group companies have also heavily invested in the digitisation of all systems and processes...”

“Meanwhile, the mining sector has also been under significant pressure and we constantly monitor changes in legislation and look at what’s happening in the surrounding mining communities to determine our next move. Our response to the mining challenge has been to remain engaged and relevant. Mining forms less than five percent of our business so we see far more upside opportunity than downside as a Group.” Thankfully, a tangible upside can also be found in the power and energy sector in South Africa at present, with the critical need for increased

infrastructure in this area playing right into the hands of a Company like CG; who plans to work extensively alongside Eskom in the years to come. English continues: “Our response plan to the current climates in general, regardless of sector, is quite simple really: optimise processes, operate efficiently, respond quickly to clients and provide value-adding innovative solutions to our clients. So far it’s worked in most cases and we have been seeing the results. “And this CG model of investing in similar yet different businesses and keeping them as their own separate

entities differentiates the Group from our competitors.” The CEO concludes, looking forward: “I have a passion for seeing my employees succeed, and in the future I would also like to report back that my employees have all become successful through our journey together. “I would hope to report that the Group has continued to grow in a sustainable manner, has a world-class team with a diverse client base across many geographies, has led the way in disrupting the market, and continues to deliver a safe, high quality, innovative service to our clients.”

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within a City

With a master-plan for expansion well and truly underway, The Sarit Centre is firmly cementing its position in Nairobi and further afield as the number one shopping destination Writer: Phoebe Calver | Project Manager: Kane Weller

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t’s been nearly four years since Africa Outlook last spoke to The Sarit Centre, where big changes have taken place in the development of this family-run shopping mall. New investments have been worked on in abundance, with phase three of its major expansion underway. This part of the development has been designed with three main factors in mind; to enhance the retail and entertainment offering - adding 130 new retail brands, cinemas, restaurants, a gym, and children’s play area - investing in the road infrastructure which surrounds the mall and the complete overhaul and rehabilitation of the existing building. “We are a unique entity amongst Kenyan malls in the fact that the Owner, Developer, Landlord and Property Manager are all one of the same,” explains Nitin Shah, CEO of The Sarit Centre. “In our industry, you will often see the Owner outsourcing the aforementioned to third party companies, which is not how we want our business to operate.” It is this structure that has continued to provide The Sarit Centre with a competitive advantage for the past 34 years of operations, preventing other developers from causing a threat to business.

Long-term value

Another key facet in the success-story that is The Sarit Centre is its longlasting relationships with its tenants and customers, relationships that have been incredibly important to the Mall since opening on 27 April, 1983. “When we were just eight months prior to our opening in August, 1982, Kenya suffered an attempted coup, at which point we were fully financed and pre-let,” continues Shah. “Unfortunately for us at the time, the attempted coup scared away all bar two of our tenants - leaving us with

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LAXMANBHAI CONSTRUCTION LTD

axmanbhai Construction Ltd is a prominent contractor in East Africa - drawing on over 60 years of experience in the building, financing and development of major projects. The Company has a remarkable position in the East African, India and UK construction and property markets, with a proven track record and capability to deliver end-to-end construction and property solutions across a broad range of sectors. The Company is committed to creating structures that endure the test of time by integrating the latest sustainable designs and distinctive construction techniques to deliver excellence and quality on all our projects. T +254 20 2498 E info@laxconke.com

The retail market in Kenya is constantly developing

Uchumi and Text Book Centre - so in order to attract tenants we offered them a refund on any business losses experienced in their first 12 months of operations.” Slowly but surely the Mall began to gain traction in the country and by the end of 1984, it was fully let and a thriving business. The vast majority of tenants that opened in the early days of The Sarit Centre have stayed with the Mall to this day, and many of the Companies that went on their first foray in retail with the Centre have gone onto become successful with multiple branches of their stores throughout the region. “Having such a close relationship with our tenants has created an environment in which we have aligned interests with all parties involved,” describes Shah. “Of course, it is in the Centre’s best interests to generate long-term value for shareholders and tenants, meaning we can also deal with issues in a consultative manner.”

When you take into account that the retail market in Kenya is still developing - which does often make for volatile trading - subsequent good relations mean that problems can be easily overcome when goodwill exists between stakeholders. Shah adds: “Alongside our loyal tenants, we have developed a 34-year long base of loyal customers who are attracted to our convenient location, homely environment and mix of retailers and service providers, as well as our continued focus on customer service.” Throughout its time in the industry, The Sarit Centre has made a conscious effort to remain ahead of the industry curve. It was the first mall in Kenya to introduce a loyalty card scheme for its shoppers, a programme which now has 15,000 shoppers to its name. “We have also developed a VIP scheme for our most loyal shoppers,” explains Shah. “In addition to the benefits offered by the loyalty scheme,

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EPOCH CONSULTING ENGINEERS

poch Consulting Engineers is wholly-owned and managed by Kenyan professionals and has undertaken the design and construction supervision of building and infrastructure projects in various parts of Kenya, covering the broader aspects of structural and civil engineering. The Company offers computer aided design and drafting using advanced software for roads, high-rise residential and commercial buildings, fuelling stations, godowns, industrial buildings, bridges, water supply and sewerage disposal systems. Recent work undertaken includes working with the Sarit Centre to improve the approach roads to the mall and development of major industrial godowns. info@epoch.co.ke | jnk@epoch.co.ke

We are proud to be the Main Contractor at the Sarit Centre

INDIA | KENYA | UK

Epoch Consulting Engineers cover broad aspects of structural and civil engineering Epoch Consulting Engineers has competent and experienced staff to undertake diverse projects on planning, feasibility studies, design, supervision and management of construction.

Structural engineering Rural and urban roads Water supply & sanitation

Environmental engineering Infrastructure services Municipal services

Epoch Consulting Engineers Offices are located in Nairobi CBD, Maendeleo House, 3rd Floor info@epoch.co.ke | jnk@epoch.co.ke | jnabmurik@gmail.com

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we are able to offer our VIP members access to their own car park. “Recently a concierge service has also been introduced as part of the experience at the Centre, where dedicated staff are on hand to assist our shoppers.”

Periodic expansion

Over the years - both globally and locally in Kenya - the concept of a shopping mall and what it means to customers has drastically changed. “When we first started in this industry, malls were a place that served as a collection of retailers

His Holiness Sat Guru Pujya Hariram Bapa blesses the land upon which The Sarit Centre is now built on

1976 - PHASE ONE IS CONCEPTUALISED The Community viewing the scale model of the Sarit Centre

that would come together to offer a complimentary shopping experience,” describes Shah. “Today, Centres such as our own are serving multiple purposes in society, providing customers with a place to shop, interact with people, eat, watch movies and attend a gym. “At The Sarit Centre, we have been able to successfully react to this through the periodic expansion of our offering, enabling us to meet our customers’ expectations.” Over the years the Centre has undergone numerous expansions in order to meet the needs of the market, and in 1997 the Mall was expanded to include Kenya’s first hypermarket, first food-court, cinema and health club. This proved to be a fundamental catalyst in changing the way that Kenyans view shopping malls.

Iconic master-plan

1981 CONSTRUCTION BEGINS With T.S Nandra as the architect and Twiga Construction as the main contractor, work starts in March

1983 - PHASE ONE OPENS Text Book’s Centre’s first customer being served

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Currently the Company is working on what will be an iconic masterplan, developed by Broadway Malyan, a global practice focusing on architecture, urbanism and design. “Our master-plan is set to be built over the next 15 years, with the aim of creating a city within a city,” explains Shah. “This harks back to earlier discussions about the services that shopping malls now have to provide. We will combine all of the key elements that a city should have including retail, residential, commercial, exhibition, conferencing, entertainment, eateries, a hotel, water features and trees.” In the immediate future, the Centre will focus on construction of the main retail, parking, exhibition, conferencing and entertainment areas. Named phase three, it will provide the market with a series of firsts, adding 330,000 square feet of retail space to an already extensive area and providing the Centre with the largest retail footprint in the region. “To accommodate the needs of this

A nine-storey parking silo is part of the new planned development

additional retail space, we are building a nine-storey parking silo,” states Shah. “Plans for these parking facilities are drastically different from the original and will provide parking assistance technology and capacity for 1,000 vehicles. “Excitingly we will also be creating a rooftop garden, comprising 15 restaurants for our shoppers to fully enjoy Nairobi’s year-round beautiful weather after shopping. We will be adapting innovative construction techniques in order to create this, being the first large-scale development in the region to use post-tensioned construction technology.”

Evolving together

The Company has a surprisingly low staff count, standing at 25 in-house staff and outsourcing the majority of services, including security, housekeeping, parking management and waste management. “The entirety of our staff-base is Kenyan and unlike many companies, the vast majority of those employees

have been with us for more than 15 years,” affirms Shah. “Having worked closely together for many years, we have become a close-knit family that has gone though expansions and market evolution together. “To date we are very pleased to be able to say that staff retention

Excitingly we will also be creating a rooftop garden, comprising 15 restaurants for our shoppers to fully enjoy Nairobi’s yearround beautiful weather after shopping

has never been an issue. We strive to create an environment that fosters loyalty, progression opportunities and a sense of pride when working for The Sarit Centre. Even as we expand, we will still be looking to hire from within Kenya as we know there is an incredibly strong talent pool in the country.” The Sarit Centre has a long and illustrious history in the region and for many Nairobians, they have developed a strong personal affection towards it. Moving forward it is the Company’s hope to be able to maintain that feeling, while also developing what it can offer to old and new customers alike. “In just three short years, we will have completed the next phase of our master plan - phase three - firmly cementing our reputation as the place to be in Nairobi,” concludes Shah. “With that drive of a strong consultant and contractor team behind us, there is no doubt that the expansion will be a great success and excite our customers for many years to come.”

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Real Estate’s

Preferred PROVIDER

Lloyd Masika Limited is one of Kenya’s leading valuation and estate agency firms, with almost 40 years of experience offering exceptional services to its loyal client-base Writer: Phoebe Calver | Project Manager: Kane Weller

loyd Masika Limited’s early years were spent building a core business based around valuation and as the Company grew, it began to diversify its portfolio into property management and both commercial and residential estate agency. The extensive development of the Company over the years is predominantly due to embracing a vision for Lloyd Masika, a vision that is recognisable to customers and employees alike. “From the beginning our corporate vision has always been centrally focused around becoming the market leader and preferred provider of real estate, valuation and property management services in Kenya,” explains David Machua. “When doing this, we strive to provide quality services to all customers while embracing the professional standards and ethics expected.” Over the years, Lloyd Masika’s staff have provided a constant when it comes to standards and endeavouring to provide a service that ensures client retention. Not only do they excel in

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Embracing professional standards and ethics

maintaining clients, but over the years have also become an excellent source of referrals. Machua continues: “We have noticed this has been exemplified by the sheer number of Kenyans leaving their properties for us to manage.” Lloyd Masika was created after the formation of a joint partnership between its two directors, John Lloyd and David Masika in 1979 as a valuation firm. However, within a short space of time the Company became an incorporated estate agency and property management service. This subsequently meant the relatively small firm took on more shareholders and directors, enabling it to handle the increased volume of work with ease. “Within five years, we started taking up a position as one of the leading valuation, estate and management companies in the East African region,” adds Machua. “In the present day, Lloyd Masika occupies approximately 1,000 square metres of office space in Norfolk Towers. This is in addition to our branch offices in Mombasa, Eldoret and various management offices in the commercial properties we manage.”

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Best possible product

In its present format there are four main areas that cover the spectrum of Lloyd Masika’s services in real estate management; including acquisition, planning, execution and monitoring. It could perhaps be said that the acquisition and planning processes carries the most weight in terms of the facets involved within the service delivery; some of which involve carrying out inspections, preparing budgets for the project and evaluating the sustainability of the projects. “Planning and execution of the management processes are the relatively simplistic aspects of our business,” affirms Machua. “With our planning process, we ensure that all our ducks are in a row to allow for a smooth execution of the management service. The latter then predominantly involves attending Client meetings to discuss the progress of management outputs.”

Managing prominent properties

We firmly believe that our services have been critical in enabling key financial decisions in many institutions, contributing to the economic growth of the country

In order to maintain its impressive record with project retention, Lloyd Masika closely monitors projects throughout the management process. The main function is to ensure the client receives the best possible return, making sure that costs are aligned to the initial budgets.

The right team

We are involved in feasibility studies which have become common-place in the industry in the period of time that Lloyd Masika has been in existence,

often being undertaken by individuals who are not property experts. In order to avoid this happening, the Company has a department to undertake these studies. “We also have to study return and profitability in emerging markets which can be broken down,” explains Machua. “Often it will be large parcels of land that are in the process of being subdivided from single private use to multiple uses under smaller titles, and examples of this in our portfolio include Malili Ranch next to Konza City,

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Maki Estate in Thika Tatu which is a former coffee estate being turned to residential and industrial use. “It is important to create the right team to handle these projects and the envisaged role for the department will be largely advisory, while other functions such as agency and valuation will be undertaken by the relevant existing departments.” There will often be cases the Company has to deal with that involves the management of assets that for one reason or another are not in control of the registered owner, predominantly to do with an existing dispute. “Our main aim will be the preservation of effective management of the assets until the dispute is determined,” states Machua.

Local and international institutions

Lloyd Masika’s services are offered on a continuum basis and as previously mentioned it takes great pride in having retained some of its key clients

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Outlook Creative Services

Outlook Publishing’s awardwinning in-house team is now utilising its extensive production skills to offer a full and bespoke range of editorial, design and marketing services via its new Outlook Creative Services division.

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for more than 30 years. Machua adds: “During our time in the industry, we have managed prominent properties that have helped put us on the map, owned by Kenyatta International Conference Centre, NSSF, Teleposta, Egerton University and churches including Anglican Church of Kenya and other Church institutions...” Proudly the Company has also provided agency services to a myriad of both local and international institutions which include the World Bank - sale of the Delta Centre - and the sale of various large parcels of prime land in Thika.

Contributing to the development of local areas

Swiftek Suppliers Dealers in: Sale and Supplies of: Cleaning Products i.e liquid detergents, Toilet papers, mops, rags, urinal screen, disinfectants, air fresheners and assorted cleaning equipments Printing and Ofce Supplies We offer printing services eg. Signage / Banners Leaets Newsletters Folders Emboidery Brochures Booklets Calenders Letter Heads Business Cards Notepads Etc. Staff Cards

P.O Box 385 -00100, Nairobi, Kenya

Cell: +254 724 170 183 +254 726 209 238 Email: swiftsuppliers@yahoo.com

Swiftek Printing Services means: I get my job back on time, always accurate and of the highest quality.

“Currently we have many long-term relationships with banks, insurance companies, manufacturing companies, government agencies, international organisation, pension schemes and individual clients among many others,” Machua describes. “We firmly believe that our services have been critical in enabling key financial decisions in many institutions, contributing to the economic growth of the country.” During its illustrious history the Company has contributed to the development of the local area and wider economy, as well as to

the Government on proposed development of more than 30,000 hostel beds in some five university colleges. This is being carried out with Lloyd Masika as part of the Genesis Analytics Consortium who are the Transaction Advisers adviser to the National Treasury of the Government of Kenya for the provision of hostel accommodation in these universities. Lloyd Masika is the facilities management consultants in the Consortium. “It is projects such as these that have contributed to our respected reputation in the industry, reinforcing our professionalism in all services to clients which translates to our dependability and accountability,” concludes Machua. “We hope that with continued expansion and work on projects such as these, the next few years will bring us remarkable growth in terms of our credibility and enhanced client portfolio.”

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Connecting Our Work to the World

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stablished little less than a decade ago with the aim to provide bespoke consultancy services to Kenya’s construction industry, Otto Mruttu & Partners has more than achieved this initial vision having played a substantial role in some of the country’s most innovative and unique projects. Since February, 2008, the firm has grown from a sole proprietorship to a limited entity in 2012, similarly expanding its client base from an initial private focus to later entail government institutions and international organisations/ governments as well. Attaining and then retaining key clients along the way, the Company is renowned in the country

Combining Kenya’s brilliant ideas with the creative imagination of Otto Mruttu & Partners’ architects, has helped to foster a portfolio steeped in physical, cultural, historical, environmental and behavioural splendour Writer: Matthew Staff Project Manager: Kane Weller and industry for the solutions and knowledge it can offer; much of which emanates from the practice’s owner and manager, Otto Mruttu who himself is a chartered architect with more than 15 years of architectural experience. “I currently employ six architects and administration staff that help in

ensuring that we offer an impeccable service to the construction industry,” he introduces. “These services include but are not limited to land search services, full architectural designs, interior designs and contract administration. “We currently have projects in most of the major towns in Kenya and we continue to explore opportunities to work in remote areas of Kenya and even outside of the country too.” Realms of architecture, commercial, convention centres, education centres, hospitality, malls, recreation centres, residential and retail have all benefitted from the Company’s approach over the years, and in all cases they have thrived as a result of Otto Mruttu and Partners’ devotion to bridging the constructed world and the natural world. “Nothing exists in isolation,” the Founder adds. “Physical, cultural, historical, and behavioural facts must be reflected in the finished work. A quality design will emerge when you combine a client’s brilliant ideas and the creative imagination of our architects.”

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P A R T N E R S

Imagination derives from a carefully selected workforce that has in turn repaid the loyalty shown to them by the Company. And year after year, management and employees work collaboratively and professionally to instil the most logical and innovative of technological advances in order to keep abreast of the newest innovations in the field of architecture. Compounding the notion even further, however, is the incorporation of environmental considerations; optimising the built environment and the green agenda in Kenya. “Our environmental credentials have resulted in the design of exemplary buildings which have won awards,” Mruttu says. “We strive to provide the most responsive design solutions, responding to time, the place and the environment. “Awards such as the Architectural Association of Kenya’s Excellence in Architecture Award 2014 for Pwani University Sports Centre in the Best Ongoing Project Category, and Architectural Association of Kenya’s

Excellence in Architecture Award 2016 in the 1st Runners up award for the best Residential Building Project Category, have shown us that we are on the right track.” Other lauded projects and achievements include Emmarentia Apartments, Wakio Trading Limited, CCK Convention Centre, Oasis Mall, Top Plaza Office Building, Jade Gardens Apartments, Lavington Town Houses, the Karen Enkaji, Karen House, and Achelis Kenya. And such a portfolio inevitably paves the way for enhanced interest and appeal as the Company looks to leverage previous successes even more extensively in the years to come. “We are currently working on a 38-storey mixed-use university building known as The Torch of Knowledge Tower, for Moi University. When completed, it is expected that this building will be a world-class teaching facility housing lecture theatres, classrooms, laboratories, multi media studios, a commercial zone, and a teaching hotel,” Mruttu emphasises.

The Strength of Ideas “We believe in the strength of ideas and the power of relationships. Since 2008, Otto Mruttu & Partners has worked with some of the world’s most admired clients. From the neighbourhood elementary school to the Blue Chip corporate campus to the most advanced biomedical research facility, Otto Mruttu & Partners is setting worldwide standards for exceptional service and design innovation in architecture, interiors, branded environments, planning and strategies, and urban design. We are nationally and internationally recognised for achievements in arenas of corporate, commercial and civic; healthcare; higher education; primary education; and science and technology. With each project, we learn and evolve creatively and professionally.”

AMA CONSULTING ENGINEERS

or more than 40 years, Abdul Mullick Associates (AMA) Consulting Engineers Ltd has emerged as one of Kenya’s leading multi-discipline engineering firms, and - on the anniversary of its 40th year reaffirmed its dedication to continuous improvement by unveiling its new fiveyear strategic vision. Engaged in infrastructure, building, multipurpose dams, and capacity building over the years, AMA’s development path has been one driven by ongoing expansion and diversification; an ethos reflected in its almost unparalleled portfolio. Across areas of consultancy, surveying and training, bridges, water and irrigation, environmental and geotechnical activities, and much more, AMA has become renowned for carrying out assignments with knowledgeable and efficient professionalism; optimising the knowhow of its skilled workforce. “Our mission is derived from the core business of AMA,” affirms the Company on its website. “This is to conduct studies for engineering infrastructure development and maintenance; for project management of engineering infrastructure; to carry out restructuring and capacity building for engineering institutes; and to advise clients on sound policies related to engineering infrastructure.” AMA is an incorporated Kenyan company with specialisation in undertaking feasibility studies, design and management in transportation; in transportation infrastructure, structural, civil and water engineering; and in environmental and social services in East and Central Africa. The Company adds: “Our ultimate vision is our statement of intent, which aims to energise and drive our organisation and people to new heights and constant achievement; and to provide an internationally comparable, efficient and sound engineering practice in Kenya and the region.”

www.ama.co.ke

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One of the Leading Engineering Consulting Firms in Kenya

Design & Management Consulting Surveying & Training Structural & civil Engineering Water, Irrigation & Bridges Environmental & Geotechnical

AMA has become renowned for carrying out assignments with knowledgeable and efficient professionalism; optimising the knowhow of its skilled workforce.

Abdul Mullick Associates (AMA) Limited Upper Hill, Kiambere Road Woodlands Business Park, Suite B & C (Ground Floor) P.O. Box 66266, 00800 Nairobi, Kenya T: +254 20 358 7821 | C: +254 736 271 198 E: info@ama.co.ke | www.ama.co.ke

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Better architects designing better buildings

Ongoing investments into staff members help to facilitate operational excellence across each aforementioned project, with special emphasis placed on the provision of an exemplary working environment. Investments into technology, equipment and new premises help to create this hub of innovation and knowledge sharing, and are compounded by numerous collaborations with other proficient players in the industry. “We hire the best and keep them

We provide an attractive work environment that has resulted in minimum staff turnover with some of our current staff having joined us at inception

motivated to continue offering the best whilst with us,” Mruttu explains. “We conduct regular training and offer our staff the opportunity for continuous professional development. “We provide an attractive work environment that has resulted in minimum staff turnover with some of our current staff having joined us at inception. We focus on providing the best team for the job regardless of their origin and then work on transferring the required skills and knowledge.” Subsequently transferring this internal quality to its external clients, Achelis K Ltd’s Office Building, Workshop and Stores for M/S Achelis (K) Ltd on Mombasa Road, Nairobi. New office building, warehouse and stores on a 2.5 acre site along Mombasa Road in Nairobi. Construction works began in August, 2013 and completed in August, 2015

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Award Winning Proposed Pwani University Sports Complex. Proposed Sports Centre in coast “an intelligent project”. Proposed Pwani University Sports Center in Kilifi. This project received the Architectural Association of Kenya’s Excellence in Architecture Award 2014 in the Best Ongoing Project Category. The award was for the use of environmentally friendly methods of cooling and ventilation incorporated in the design. This award winning project is scheduled to be built at an estimated cost of KShs.880 Million, the center will provide exemplary sports facilities to the students and community. The facilities will include football, hockey and rugby pitches; squash, badminton, tennis, basketball and volley ball courts, indoor naturally cooled basketball court, Olympic sized swimming pool and a tartan running track. This project cites the incorporation of cultural references which have been missing in local architecture. The project is “an intelligent and suitably ordered project in a rambling campus landscape and shows that cultural references can be respectfully be absorbed into modern buildings without resorting to cheap façade antics.” It will be a collection of buildings that whisper instead of shouting and that betray a confidence of line and detail which should result in a fine environment for large gatherings of people once it is built.

Otto Mruttu & Partners has been able to showcase its innovative ethos and its commitment to excellence on an increasingly widespread scale since its inception nine years ago, ensuring that each project has the potential to be a best-in-class example, and that every project is a space that enhances daily life. The Company details: “We create spaces that achieve the clients’ vision and enhance daily life. Our people are enthusiasts. We are passionate about our work and are driven to achieve the visions of our clients. Through our commitment to sustainable

As a comprehensive international firm practicing in regional centres, Otto Mruttu & Partners is always close to its clients

Lavington Town Houses. This project comprises of 8no. Luxury town houses on one of the most sought after neighborhoods in Nairobi and has a unique smart home automation solution providing for exemplary energy efficient and automated living. Was completed in August, 2015

design, we are constantly creating solutions that contribute to human and environmental health of our global ecosystem. “As a comprehensive international firm practicing in regional centres, Otto Mruttu & Partners is always close to its clients. We practice under a common philosophy and standard of excellence, operating as if we were in one, single office location.” Mruttu adds a final note on the Company he has nurtured since day one: “In the future, we hope to be better architects, designing better buildings and at the fore front of innovation.”

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Top-Tier

SERVICE Gill Consulting Engineers Ltd, provides a dedicated team of engineering specialists to respond to your construction needs Writer: Phoebe Calver | Project Manager: Kane Weller ill Consulting Engineers Ltd, was established in 1996, providing services that cover the full spectrum of needs in the construction industry, specifically consultancy services and building services for engineering. With a fully dedicated team of engineering specialists the Company has had the ability to specialise in various fields, among those including electrical and mechanical engineering. “We are very lucky that with the expertise housed within our Company, we are able to specialise in a vast array of areas in the industry,” explains the Company on its website. “Recently we have

specialised in technical studies, design, supervision and the preparation of specifications and contract documents, as well as feasibility and technical studies.”

Within the firm there are six electrical and mechanical engineers whose qualifications and expertise particularly highlight the high-level service on offer from Gill Consulting Engineers. “We are particularly lucky that some of the engineers in the firm have received training on energy efficiency and energy auditing through GEF-KAM - a project proposed by the Government of Kenya and supported by UNDP and the Global Environment Facility (GEF) implemented by the Kenya Association of Manufacturers,” continues the Company. “This has put us in an excellent position in the industry when it comes to the need for extra services, for example, our firm was

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Gill Consulting Engineers Ltd Gill Consulting Engineers Ltd offers a wide range of services for clients in all sectors, making it the one of the top companies to work with in the construction industry, some of these include:

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asked to conduct energy audits in specific industries and particularly the University of Nairobi.”

the Company affirms. “This experience is centralised in both the design of mechanical services and in the building projects themselves, alongside Engineering specialities the installation and maintenance One of the pivotal aspects to Gill of mechanical equipment in Consulting’s success within the manufacturing and hospitality sector.” industry is the hard work and The Company aims to recruit from dedication of its engineers; between the top universities in order to ensure them having enough years experience spectacular service and top-tier work to rival any company working in the for every project. With engineers industry today. like John Nyalita holding a Bachelor “John Nyalita is one of our of Science Mechanical Engineering mechanical engineers, who has over 15 degree from Jomo Kenyatta University years of post-qualification experience,” of Agriculture and Technology, this

Plumbing and drainage including sanitary fittings, hot and cold water supply systems • Fire protection equipment and sprinkler installations • Boilers and steam services • Incinerators • Refrigeration • Lift equipment • Kitchen and laundry equipment • Gas installation • Vacuum systems • Solar and wind energy • Air conditioning and ventilation • Conveyor systems • Dust extraction systems • Industrial and laboratories Gill recruits from the top universities in order to find the necessary skills

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SPANSVENTURES VENTURES SPANS LIMITED LIMITED www.spansventures.com www.spansventures.com Tel: +254-02-2525113/4 Tel:info.spansventures.com +254-02-2525113/4 info.spansventures.com

STRUCTURED CABLING STRUCTURED CABLING Our team is experienced in design, Ourinstallation team is experienced in design, and certification of structured installation and certification structured cabling to include CAT 5E,ofCAT 6, CAT 7 and cabling include CAT to 5E,industry CAT 6, CAT 7 and We fibretooptic cabling standards.

HIGH SPEED INTERNET HIGH SPEED INTERNET Our broadband internet over Fibre or Ourmicrowave broadbanddelivers internetan over Fibre or excellent value-

INTELLIGENT NETWORKS INTELLIGENT NETWORKS

fibrecertify optic all cabling industryinstallations standards. We of ourtonetwork and certify allup of to our network installations and offer a 25 year guarantee. offer up to a 25 year guarantee.

LANS & WANS LANS & WANS

microwave deliversaccess an excellent based Internet servicevaluethat provides Our networking solutions are designed to based Internet access service that provides Ourtake networking are designed high-speed, uncapped connectivity over a holisticsolutions view of your network,toand are high-speed, connectivity over takecustomized a holistic view of your network, and are dedicateduncapped Fibre lastmile infrastructure. for our clients’ specific needs. dedicated Fibre lastmile infrastructure. customized for our clients’ specific needs.

FIBRE OPTIC NETWORKS

Supply chain management, client services, FIBRE OPTIC NETWORKS Supply chain management, client services, voice solutions and integrated web solutions Our highly skilled fibre optic, city and voice solutions integrated web need stable and connections that aresolutions fast and Ourguilds highlycertified skilled fibre optic, are city trained and engineers to the need stable connections that are fast and reliable. guilds certified engineers are trainedand to single the highest standards in multimode reliable. highest standards in multimode and single mode fibre optic design, installation, testing INTELLIGENT BUILDINGS mode optic design, installation, testing andfibre troubleshooting INTELLIGENT BUILDINGS and troubleshooting Our DNA is about integrating technology Ourand DNAconnecting is about integrating technology things to the internet. and connecting things to the internet.

BUILDING AUTOMATION BUILDING AUTOMATION

IT INFRASTRUCTURE IT INFRASTRUCTURE

IP TELEPHONE SYSTEMS IP TELEPHONE SYSTEMS IP telephony provides a way for you IP telephony a way reliable, for you and to extendprovides highly secure, to extend highly secure, reliable,services and consistent com¬munications to all consistent com¬munications services to all employees employees

COMMUNCATION COMMUNCATION

We design and specify VoIP and PABX We digital design phone and specify VoIP andare PABX systems that simple to digital phone systems that are simple to understand and operate. understand and operate.

Our engineers are trained to install and Ourtest engineers are trained to cabling install and telecommunications and the testcomprehensive telecommunications cabling andcan theoffer services that we comprehensive services that weNetwork, can offerLocal include: Building Backbone include: Network, Local Area Building Network,Backbone Building Management AreaSystem, Network, Building Management IT Power Backup Solutions System, IT Power Backup Solutions

AUDIO VISUAL SYSTEMS AUDIO VISUAL SYSTEMS Clients look to us as their A/V consultant Clients look toclear, us assharp their audio A/V consultant to ensure that lets all to ensure clear, sharp that lets participants “hear audio every word” to all ensure participants “hear every word” to ensure consistent intelligibility. consistent intelligibility.

Our technology provides an intuitive, mobile Ourplatform technology anthe intuitive, thatprovides gives you power mobile and platform that to gives you the power and more flexibility manage your buildings flexibility to manage yourcost, buildings more efficiently, re¬ducing and providing efficiently, cost, and providing a betterre¬ducing indoor environment and smaller a better indoor environment environmental footprint. and smaller environmental footprint.

SECURITY SYSTEMS SECURITY SYSTEMS Some of the security solutions we offer Some of the Smart security solutions offer include: CCTV camerawe surveillance, include: Smart intruder CCTV camera Integrated alarmsurveillance, system, Access Integrated system, Access control intruder systems,alarm Intercom system, Perimeter control systems, Perimeter security, Fire Intercom detectionsystem, and suppression, security, Firebarrier, detection suppression, Physical Dataand centre water leak Physical barrier, detector etc Data centre water leak detector etc

Tel: +254-02-2525113/4 Tel: +254-02-2525113/4 info@spansventures.com info@spansventures.com

www.spansventures.com www.spansventures.com

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EATON

global power management company with 2016 sales of $19.7 billion, Eaton has been in Africa since 1927 with offices in South Africa, Kenya, Ethiopia, Ivory Coast, Morocco, Algeria and Nigeria. With 200k ft².of manufacturing space located in South Africa and Morocco, Eaton offers a broad portfolio supplemented by “made for Africa” products and services. Eaton has 900 employees and numerous distributors across the region, allowing us the opportunity to help our customers grow and provide sustainable economic benefits to the communities in which we operate.

T +254 20 271 9230

www.eaton.com Working with young talent drives the Company onwards

becomes an attainable reality. The Company has a particularly strong range of electrical engineers, with many years of expertise between them, including Job M. Sisungo, an electrical engineer with an excellent range of projects under his belt, including design, documentation, supervision and commissioning of electrical services in building projects. The Company adds: “Similarly we have Walaa Mohamed, and electronics and communication engineer, who joined us from Cairo University and impressively a graduate member of the Egyptian syndicate of engineering in Egypt.” The Company has managed to select a wide range of employees with varied project experience, again reiterating the desire of Gill Consulting to be able to achieve a full service offering for all needs in the industry. “As a company we like to nurture young talent and help them work their way up the ranks,” explains the

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As a company we like to nurture young talent and help them work their way up the ranks

AFRICA

IEC Low Voltage Power Distribution and Motor Control Center - xEnergy™ Flexible switchgear solutions maximizing Safety & Uptime Application areas

• Water Industries • Industrial Facilities • Food & Beverage • Pulp & Paper Industries • Mining Industries • Steel Industries • Data Centers • Commercial Buildings

xEnergy™ is ab le to combin

e multiple fun

ctionalities int o one conﬁgu ration.

Eaton Electrical (Kenya) 2nd Floor Liaison House Nairobi Phone: +254 20 2719230 www.eaton.com

Electrical data Rated operational voltage 690 Vac Rated frequency 50/60 Hz Main busbar data Rated insulation voltage 1000 V Rated impulse withstand voltage 12 kV Rated current Up to 6300 A Rated short-time withstand current Up to 105 kA - 1 s Rated peak withstand current Up to 220 kA Vertical distribution busbar data Rated insulation voltage 1000 V Rated impulse withstand voltage 12 kV Rated current Up to 2500 A Rated short-time withstand current Up to 80 kA - 1 s Rated peak withstand current Up to 176 kA Enclosure data Degree of protection IP31 / IP42 / IP55 Form of separation Form 2b / 3b / 4a / 4b

AIRCON ELECTRA SERVICES (AFRICA) LTD

REGISTERED ELECTRICAL CONTRACTOR “ERC Class A1” “Category NCA 1”

ELECTRICAL INSTALLERS

OFFICE AT: Riverside Drive P O Box 57743, 00200 Nairobi, Kenya T: +254 20 2369396/7 C: +254 714 744 234, +254 732 999 980 E: info@aircon.co.ke

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HVAC DISTRIBUTOR LTD

VAC Distributors Limited offers air-conditioning, refrigeration and mechanical ventilation Solutions and distributes TRANE brand products across the East African region. The Company would like to highlight recent additions to its portfolio in the shape of the TVR5G and the Trane Unitary systems. Our VRF TVR5G series is considered as the next –generation modular system to change the face of cooling associated with high-storied buildings, with a broad range of applications for residential and commercial buildings, healthcare, hospitality industry, food and beverage and industrial refrigeration sectors.

Providing an uninterrupted service to clients through its skilled workforce

Company. “A prime example would be Dismas Okoth, an assistant mechanical engineer who is two years postqualification, yet showing great promise in the design of mechanical services. It is working with young talent like this that really keeps us on our toes and drives the Company onwards.”

Relief services

As you would expect with a growing company of Gill Consulting’s success, there are times when a large demand will be placed on their employees. In order to ensure that this does not impact its work in any way, the Company has an official arrangement in place which enables it to engage the temporary relief services of other qualified engineers, consulting firms and reputed secretarial bureaus specifically for secretarial personnel - in order to provide an uninterrupted service to clients during any unanticipated increases in the volume of work taken on.

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The Trane Unitary system aims to meet your temperature, humidity and ventilation needs; each system is designed to provide cost-effective and reliable solutions.

Authorized Distributor of

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Inc. VAT 12000BTU/Hr High wall - Ksh. 55, 000/-

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Take Advantage Aof Our sales@hvac.co.ke  +254 791 354215 / +254 20 240 0316 ffer and Heat the Cold!! 

HVAC Distributors Limited-TRANE Chameleon/Westlands Avenue,Off Sports Road, Villa No.4, P.O Box 30663-00100 Nairobi., Kenya.

Authorized Distributor of

HVAC DISTRIBUTORS LTD

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that our service and Inc. VAT never 12000BTU/Hr standards High wall - Ksh.are 55, 000/compromised, and 18000BTU/Hr High wall - Ksh. 75, 000/we are always 24000BTU/Hr High wall - Ksh. 100, 000/producing work we are incredibly Take Advantage of Our proud of

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“Some of this extra work can include technical studies, design, supervision and projects for schools, hospitals, research institutions, multipurpose halls, cinemas, production and process factories, libraries and laboratories,” concludes the Company. “The design of operating and maintenance systems for various institutions such as hospitals and international conference centres, can cause quite the extra workload, which is why it is important to have contingencies in place. “In having these contingencies, we ensure that our service and standards are never compromised, and we are always producing work we are incredibly proud of.”

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Realising

Powerâ&#x20AC;&#x2122;s POTENTIAL

larke Energy prides itself on an almost unrivalled capacity to utilise gas for power generation, and on no other continent is such acumen more sought-after and applicable than in Africa. Renowned for its work in embedded power generation - incorporating the installation and after-sales support for

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gas-fuelled generating sets - the UKbased entity had already affirmed its position as a market-leading innovator over the course of its 28-year history; but this influence is about to be taken to all-new powerful levels from 2017 onwards, virtue of its acquisition at the hands of US heavyweight, Kohler Co. â&#x20AC;&#x153;The family-owned business has been servicing gas engine gensets

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Clarke Energy is a global gas-to power generator and power plant business with hubs across Europe and Asia, but it is in Africa where its innovative and market-leading model is set to make a widespread, sustainable difference Writer: Matthew Staff Project Manager: Donovan Smith

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Group Marketing and Compliance Director, Alex Marshall. “However, in February of this year, we ourselves were acquired and we are now part of the Kohler Company, one of the US’s largest private organisations.” Inevitably, such backing will go a long way in facilitating Clarke Energy’s vast international expansion plans in the years to come, and Africa - already its largest region in terms of footprint - is likely to feature prominently within this strategy. “We entered Africa through Nigeria in 2002, offering the first gas engines anywhere on the continent at that point,” Marshall explains. “Initially this was on a basis of business opportunity, and from our experience of working in Nigeria on diesel generator sets, we have evolved over the following nearly 20 years, operating through a series of hubs. “We have one in West Africa in Nigeria, one for Southern Africa in South Africa, one in Tanzania for East Africa, and one in Tunisia for North Africa. These are complemented by branch offices in Algeria and Cameroon” Not only effective from a footprint perspective, such tactical saturation acts as a natural expansion and follow-on from its peripheral presence in the UK, Ireland, France and India; each nation and region providing a linguistic and cultural initiation for works in each of Africa’s four diverse corners. However, for each said corner - and indeed the rest of the world - the model remains the same: to supply generators, and achieve high across the world for more than 28 years, our typical projects ranging from levels of running time/availability for the generator courtesy of quality half a megawatt to 100 megawatts. installations and superior after-sales Over the years, we have worked support. in conjunction with gas engine manufacturer, designer and producer, Developed projects Jenbacher - who were acquired in Clarke Energy’s core approach has the mid-2000s by GE - and we have revolved around this customer and grown both organically and through acquisition,” introduces the Company’s project-focused notion since day one,

and for a continent where ongoing education, infrastructure development and social enrichment are critical, the Company has always seemed a natural fit. Country after country, the business has migrated, being awarded distribution rights in each nation in turn, and subsequently striving to build - often from the ground up power infrastructures conducive to the installation of generators. “One of the major challenges in Africa is the gas distribution network,” Marshall elaborates. “A lot of our projects are linked to gas and the gas distribution network, but this network is somewhat limited on the continent. There are a couple of examples like Tunisia and Nigeria where the situation is improving, but there are still vast pockets where they are looking to develop projects but the infrastructure speed is slowing progression. “Similarly, the speed of bringing gas into the pipelines is too slow in many places so even where there is an established network, there are still limitations on the amount of gas and physical molecules available within the pipeline.” Clarke Energy has proved itself as a key protagonist in plugging these gaps in recent years, with the likes of Ghana, Cameroon and Tanzania all showing signs of improvement as a consequence, but the responsibility also lies with the Company itself to be proactive and to find alternatives, rather than simply waiting for the existing environment to catch up. “As well as natural gas, we also do renewable gas so looking at biogases - gas from waste- and we have developed projects along these lines,” Marshall continues. “One in Morocco was for a landfill gas and sewage works, while another has taken place in Kenya via the largest grid-connected biogas plant on the continent at Lake Naivasha. “The latter takes waste from flower

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farms, digests that waste, and then creates electricity and heat which goes into the consumption pipeline for the power plant; some used for the grid and the heat used for greenhouses.” This project in particular is quite unique in Africa, and is compounded by similar innovative forays in South Africa through the utilisation of furnace gas. Marshall adds: “In SA they have a lot of mineral extraction plants and when you process some types of minerals in a furnace they release an off-gas which was previously a combination of hydrogen and carbon monoxide, and nobody could use it for anything useful, so it was flared off as a waste. “But what we’ve done is develop a technology that can convert these offgases to power and heat that can then be used to pre-heat the furnaces and to generate electricity on-site. Waste to energy systems like this are quite novel and highlight a versatility that is much needed in Africa.”

A novel approach to waste-to-energy processes

High quality installations

...what we’ve done is develop a technology that can convert these off-gases to power and heat that can then be used to pre-heat the furnaces and to generate electricity on-site

The Company only has one expat within the workforce

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High quality installations

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Working to as high compliance standards as possible and educating the market in respect to the technologies and systems being implemented, Clarke Energy has embroiled itself in one of the continent’s most important challenges, in terms of power generation. Hand-in-hand with this then exists an equally pressing need to foster a sustainable, localised element to the internationally reputable solutions that the Company is offering. “Our model of delivering high quality installations and after-sales support is tailored in each country. We don’t seek to bring expats with us and flood each new country with them; rather we start a new organisation in each country,” Marshall affirms. “We obviously need some expat support to begin with to train the locals to the required standards but we then pull them back out again once proficiency grows.”

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WAKEFIELD ACOUSTICS

akefield Acoustics is one of the UK’s leading manufacturers of advanced industrial and environmental noise control systems working closely with many of the world’s leading blue chip companies to solve complex noise problems often in extreme, arduous or hazardous area environments throughout the world. The Company’s extensive experience in providing innovative noise control engineering solutions spans a wide variety of sectors including power generation, oil & gas, petro-chemical, water and waste, recycling, general industry and infrastructure.

INDUSTRIAL & ENVIRONMENTAL NOISE CONTROL SOLUTIONS WORLDWIDE Engineering excellence in designing, manufacturing and installing industrial and environmental noise control products and systems.

With a commitment to process excellence, the Company accredited to ISO9001:2015, ISO14001:2015 and BS OHSAS18001:2007.

Flush Mills, Westgate, Heckmondwike, West Yorkshire, WF16 0EN

www.wakefieldacoustics.co.uk

+44 (0) 1924 418 940 • noise@wakefieldacoustics.co.uk www.wakefieldacoustics.co.uk

infrastructure, but gas-to-power could massively support the continent’s need to overcome the huge disparity in power generation. However, it is up to these governments to give consistency of predictability regarding the speed of infrastructure developments so that people can make investments in order to match the real potential of the markets.” And once this level of continental infrastructure is reached, there won’t Delivering high quality installations and after-sales support be many operators already on the scene that can boast the extent of In Nigeria now, only one person in the benefits that will subsequently CHRISTOPHE experience, diversity and expertise My Twitter CHRISTOPHE KEREBEL KEREBEL My Twitte : @ch the workforce is of expat descent; emanate across the continent will be that Clarke Energy can. epitomising the Company’s willingness even more concerted. “It’s all virtue of our model,” to enrich each country, and its vigilance “You’ll see us have a greater affiliation Marshall concludes. “Our differentiator in utilising people who understand with the Kohler organisation in the lies in our ability to develop high local markets and local nuances. future, as we look to integrate better quality installations, to have a balance Relationships with local trade bodies with them and their other subsidiaries of plants so that the machinery around and associations further compound - particularly Kohler SDMO in Africa - in the core generator matches the high the business’s drive to instil itself into order to grow off the back of their performance of the engine, and then the fabric of African industry; and as international status,” Marshall says. in having a structure and team in place the relationship with Kohler brings “The big challenges in Africa remain to make sure the generator is running about new capital opportunities, the speed of development of the successfully for the long-term.”

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Excellence in Wastewater ERWATâ&#x20AC;&#x2122;s leading-edge technology, coupled with its economy of scale credo, presents a cost-effective, environmentally sound water care solution Writer: Matthew Staff | Project Manager: Donovan Smith

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stablished in 1992 as a Section 21 Company, the East Rand Water Care Company (ERWAT) has been a critical source of knowledge, action, improvement and sustainability over the following 25 years in striving to bring efficiency and long-term utilities prevalence to South Africa. Under the guidance of shareholders, Ekurhuleni Metropolitan Municipality, Lesedi Local Municipality and Johannesburg Metropolitan Municipality, ERWAT provides bulk wastewater conveyance and a highly technical and proficient wastewater

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treatment service to as many as 2,000 different industries and more than 3.5 million people affected by sanitation services. It is also custodian to 19 wastewater care works, treating a combined capacity of more than 696 megalitres of wastewater each day. “Innovative in nature with extensive expertise and experience in a variety of proven processes, ERWAT offers advanced technologies, developed to meet the ever-growing demand for improved quality in the industry,” the Company introduces on its website. “The strategic focus of the Company is aimed at providing

the right sized works in the best geographical location at the most economical cost, incorporating the finest and most appropriate available technology. “The Company is rich in expertise and has been instrumental in developing methods to reduce costs while at the same time rendering excellent quality of effluent. “With the increasing cost of managing wastewater, ERWAT’s leading-edge technology, coupled with its economy of scale credo, presents a cost-effective, environmentally sound water care solution.”

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VIRTUAL

irtual Consulting Engineers is a majority black-owned multidisciplinary consulting engineering company with offices in Gauteng, Limpopo and the Western Cape Provinces. The Company has undertaken a variety of projects in association with ERWAT: • Capacity assessment and process simulation • Condition assessment and compilation of assets registers linked to pipe & instrumentation diagrams at all ERWAT plants. • Replacement of turbo-blower equipment • Flow redistribution and redesign of storm water flows The Company is also involved in infrastructure maintenance projects for the State, including the Department of Health and National Department of Public Works.

Enhanced utilisation of existing infrastructure

ERWAT continuously strives to improve the utilisation of existing infrastructure while also encouraging upgrades and improvements where resources allow. And from this platform the Company offers the provision and maintenance of process control systems; technical support; advanced chemical and bacteriological laboratory services; R&D in waterrelated areas; industry specific training; and project management services. “ERWAT actively promotes a healthy environment and all works are meticulously controlled so as to obviate odours, soil and ground water pollution,” the Company adds. “Quality control is an essential element of ERWAT’s operations and process quality monitoring is diligently performed on all the wastewater care works. “With its proven track record, human resource investment and forefront technology, ERWAT is ideally poised to provide the highest quality

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cost effective and efficient wastewater solutions and service.”

Serve clients and the environment

ERWAT actively promotes a healthy environment and all works are meticulously controlled so as to obviate odours, soil and ground water pollution

Ultimately, ERWAT’s vision is to be the water company of choice, while its mission remains to provide sustainable, affordable, quality water services through innovative, organisational practices. The journey to achieving these goals begins in ERWAT’s SANAS 17025-accredited laboratory which offers the industry a wide variety of services in the fields of chemical and microbiological analysis, as well as expert consultancy services to facilitate problem solving to waterrelated problems. “The main objectives here are to serve clients and the environment; to support clients in wastewater investigations; to analyse low-high range concentrations on samples; to handle large volumes of samples; and to offer affordable scientific services in

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MULTI-DISCIPLINARY CONSULTING SERVICES PROUD TO HAVE WORKED ON SEVERAL PROJECTS WITH ERWAT Built Environment Support Service • Infrastructure Maintenance • Facilities Management • Multi-disciplinary Engineering • Roads • Storm Water • Urban Effluent Management • Water and Wastewater Treatment • Water Sector Support Virtual Consulting Engineers has a unique networking business model, which provides an almost limitless variety of engineering solutions. Project teams are meticulously composed to suit the specific requirements of clients at any location and for duration of the work.

LOCATIONS GAUTENG WESTERN CAPE LIMPOPO www.virtualconsulting.co.za

Providing sustainable, organisational and affordable wastewater solutions

a short turnaround time.” Additional technical services include plant maintenance and engineering as well as project engineering services; and to gear towards The Department

of Water and Sanitation (DWS)’s 2008 Green Drop certification programme for wastewater treatment works. ERWAT continues: “This initiative is an effort to ensure that they

progressively improve their operations so as to not impact negatively on the water bodies into which they discharge their product. “The proposed system aims at awarding water services authorities with Blue and/or Green Drop Status if they comply with drinking water and wastewater legislation and other best practices required by DWS. This incentive-based regulatory approach is a first for South Africa, and is internationally regarded as unique in the drinking water regulatory domain.” To meet its targets and to align with the Green Drop initiative, ERWAT has developed systems to help improve the industry and to track progress more effectively. And to affirm the Company’s progress to this end, quarterly assessments are carried out to assist in identifying shortcomings and gaps to allow ERWAT to pursue its overriding philosophy of continuous improvement.

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Maintaining and building awareness of the country’s water challenges

Principles of continuous improvement

Naturally, such works overlap extensively with peripheral corporate social responsibility expectations, in contributing to the betterment of South Africa’s communities and utility sustainability. And ERWAT has always been clear in its ambitions to maintain and build awareness of the country’s challenges through a well planned social responsibility programme. “This programme includes annual events to educate communities on water, such as National Water Week, National Youth Month and National Sanitation Week,” it notes. “ERWAT often partners with other role-players

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The Company is therefore committed to the protection of the environment by avoiding pollution of natural streams, groundwater, soil and air

to achieve its social responsibility goals, such as the Ekurhuleni Metropolitan Municipality, the Department of Water and Sanitation, conservation specialists and nongovernment organisations (NGO’s).” Of course, the Company has to remain commercially viable as well, but is clear in its realisation that commercial success is hinged upon its ability to contribute responsibly to society and the natural environment. “The Company is therefore committed to the protection of the environment by avoiding pollution of natural streams, groundwater, soil and air. Effluent, sludge and odours in particular are managed to ensure environmentally safe purified water,

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which complies with the disposal standards,” ERWAT continues. “For this reason, the Board of Directors and management of the Company are committed to the principles of continuous improvement by means of: providing a skilled, motivated and competent workforce; promoting multidisciplinary interactive support arrangements across departmental borders; ensuring the technical and/or physical ability of treatment plants through capital upgrading and preventative maintenance programmes; formal identification of risk factors at each of its plants; industry-focused research and development initiatives; and cooperation with the regulator and

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...the Board of Directors and management of the Company are committed to the principles of continuous improvement...

related institutions to continually establish or improve appropriate water quality standards and operational procedures.” Additional strategies incorporate the minimisation of natural resource impacts, the encouragement of sound effluent treatment practices, and the involvement in outside bodies’ decision making processes when it comes to legislative regulations and requirements. “This commitment in respect of environmental management is reflected in ERWAT’s strategic business plans, training and induction programmes as well as internal and external communication projects,” the Company concludes.

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Flowers

IN FASHION Oserian’s 5,000-acre flower farm is driving forward an industry very much in fashion Writer: Matthew Staff Project Manager: Joshua Mann s one of the world’s largest exporters of fresh cut flowers, Kenya’s ‘champions of nature’ have long been an industry standard, but now that flowers really are in fashion, Oserian expects its industry leading model to blossom even further. A flower farm for 25 years, but with roots that delve back even further, today’s Company can boast 5,000 acres of land near Lake Naivasha from

Neil Hellings, Managing Director

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which to hone its unique approach to flower growing. Run by professionals who are also on the Board of Directors, Oserian’s rose, carnation and green filler products enhance the variety of bouquet offerings that are created to suit ever-changing market requirements. “Oserian has a unique ‘champions by nature’ approach to flower growing, using integrated pest management (IPM) systems over conventional pesticides, hydroponics to reduce the consumption of water and fertiliser, and the world’s largest geothermal greenhouse heating project for climate control and to provide plant-nourishing carbon dioxide,” explains the Company’s Director of Administration, Kirimi Mpungu. “Oserian then exports to all major fresh cut flower wholesale and retail markets globally. “Demand and appetite for growth is key in developing new markets, but we also consider route to market. This is a factor in getting the product to market quickly therefore retaining freshness and quality. It is also a key cost ingredient. Overall, costs to market have to be sensible for sustainability.” Across cost, production, and the farming process, Oserian adopts a ‘less is more’ ethos where technology also ranks highly in order to make every centimetre of the 5,000 acre growing

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footprint count, and to ultimately improve yields. Increased utilisation of geothermal resources for heating and production of carbon dioxide has gone a long way in aiding this philosophy while also improving the overall quality of products as well. “This gives us a competitive advantage as it is not readily available across the industry,” Mpungu details. “We’re also looking to enhance

our Integrated Pest Management (IPM) programme. For us, it’s about making the most of the unique natural resource we have, whether it’s using insects and fungi, or natural geothermal resources from underground or solar power. “We also continue to sharpen our logistics capabilities and are currently testing, together with the developing partner, a light but sturdy box solution which increases carrying capacity,

reduces the weight of the box itself and exhibits superior integrity when stacked on an aircraft pallet.”

High quality products

Oserian challenges its management team to be better each and every day, to see what can be developed, improved, made more efficient, or performed more effectively. And this has been the case ever since inception in 1982, when a

previously run vegetable farm was converted into a flower farm. “Using the aforementioned technology, we are now able to grow high quality products unique to our growing model which is not easily replicated across the industry; hence providing us a competitive advantage,” Mpungu notes as to the modern day astuteness of the business. “We have also enhanced our marketing platform by revamping our

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The Company is directly contributing to the sustainability of local communities in the country

“We as a business see an opportunity to develop a number of opportunities outside the floricultural sector”

As part of our ongoing drive to better communicate our sustainable practices, Oserian has developed a new branding campaign called Flori 4 Life

marketing team in Europe to enable regular interaction, ensure customer retention and develop a niche market for our unique products.” The Company has also consolidated its widely spread farm into a much smaller area within the geothermal production jurisdiction. Additionally, new offices have been built, enhanced warehousing, storage and packing facilities have been introduced, and the Company’s distribution channels have also been refined.

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Mpungu continues: “We have acquired seven electric vehicles from the Netherlands to transport flowers from the greenhouses across a much shorter distance to our new packhouse for grading and packing. The capacity of our cold storage has been increased by 25 percent to enhance cooling and strictly observe the sub-five degrees optimum temperature for quality assurance.” Inevitably, with such equipment, space, facilities and industry knowledge in-house, Oserian can

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stick to a truly vertically integrated business model; complementing its internal capabilities with external specialists across areas of logistics, cool chain management, and supply chain management in order to improve the experience levels contributing to the business, as well as the overall economy of scale enjoyed by the Company.

Tell the sustainable story

And all of this is driven by a staff complement which is 99 percent localised, and an overall commitment to Kenyan enrichment that Mpungu believes defines Oserian. “As part of our ongoing drive to better communicate our sustainable practices, Oserian has developed a new branding campaign called Flori 4 Life,” he affirms. “This is a concept to tell our ethical story in the marketplace. We have created four lines: Flowers 4 Water, Flowers 4 Farming, Flowers 4 Education, and

TRANSAGRO ENTERPRISES LTD Our company has been in existance since 1978, we have very wide experience in the food and beverage industry.

Dealers in black tea, dry beans fodder and vegatables.

Please let us know your requirements and we will revert to you as soon as possible

Tel: +254 722 688430 Fax: +254 020 211551

Flowers 4 Nature. These allow us to put a tag on our products telling our various stories. “So the tag might talk about putting water into the community, for example, or building schools. This allows us to keep our clients regularly updated on what we’re doing over here. We believe that flowers are an emotional gift, and if we can tell the sustainable story behind our flowers, the value of that gift is heightened.” By investing in the improvement of Kenyan agriculture, the Company is directly contributing to the sustainability of local communities in the country; addressing a growing demand for food, quality control in the farming sector, heightened understanding of Kenya’s land composition; and general business principles that will help take the wider industry to the next level of yields. Flowers are fashion And in turn, the business keeps up

its own end of the bargain by setting the example. “Flowers are fashion and it is incumbent upon our technical designers and growers to maintain daily contact with our buyers and together craft products that appeal to the market,” Mpungu says. “Besides appeal, we consider disposable income in both our traditional and new markets as well. Cost of production is also a factor. “As a result of Brexit, for example, we face the impact of less revenue and increased costs. The Kenyan flower industry has also matured, so the returns per square metre are a lot less today than they were in yesteryears. So Brexit has emboldened us as a business to fast-track our plans and to increase our efficiencies.” It takes a concerted amount of innovation to achieve flexibility in an industry that has been established for so many centuries. The challenge is to set the industry pace, rather than

react to it, making any expectations on Oserian self-imposed, and any competitor progression dependent on Oserian’s own successes. “Kenya is currently capturing attention as large economies begin to look for opportunities to develop new markets. We as a business see an opportunity to develop a number of opportunities outside the floricultural sector,” Mpungu concludes. “We have created a new entity called Oserian Two Lakes, which is an organisation charged with realising the opportunities ahead. This will be in the form of the various parts of our natural resource and land-use taking the wide range of alternatives available to us into account. “Our primary focus is improving the efficiency of our flower operations, but as the industry develops, we will diversify our business to embrace emerging opportunities and spread our risk.”

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A Journey Together

TI Malawi is a proudly international tobacco company, leading the industry with its commitment to achieving and maintaining the highest standards of ethical behaviour. The Company both makes and sells some of the world’s most well-known brands, some of which include, Winston, Camel and Mevius. After 18 years and 27,000 employees, JTI is working on the growth of its business for the long-term. “We are extremely ambitious and care about our reputation, with our

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JTI Malawi is renowned for recognising the risks involved in smoking, ensuring its products are a favourite amongst its clientele in Malawi

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Writer: Phoebe Calver Project Manager: Joshua Mann

main goal being to become the most successful and most responsible tobacco company in the world,” explains the Company on its website. “In 1999 Japan Tobacco (JT) expanded its company internationally and today we have businesses in more than 100 countries, with employees made up of more than 100 different nationalities to create an international company.” Of course with a company in this industry, JTI recognises the risks of smoking and will not market its products to minors. Its advertising does not encourage anyone to take up smoking, while also not discouraging

anyone from quitting. The Company adds: “We are committed to developing reduced-risk products and fostering accommodation between smokers and non-smokers.”

Built on principles

JTI Malawi has six core principles that define the Company’s aforementioned attitude towards smoking, including openness about the risks of smoking, transparency when it comes to its products, commitment

Responsible growth

to developing reduced-risk products, youth smoking reduction, accommodation between smokers and non-smokers and respect for local norms. “Smoking is a cause of serious diseases including lung cancer, coronary heart disease, emphysema and chronic bronchitis and JTI supports efforts to advise smokers accordingly,” continues the Company. “Everyone should be appropriately informed about the health risks of smoking.” The Company maximises the fact

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that smokers want to know what they’re smoking, in order to support this need JTI provides information about the ingredients used in its products on the website. “We also provide ingredient information when it is requested by the Government, while asking that trade secrets are always respected and protected,” adds the Company. “While the health risks of tobacco use cannot be completely eliminated, JTI is committed to the development of reduced-risk products that are acceptable to adult smokers.” One of the firm principles of the Company is based around minors and the fact that they should not smoke,

nor have access to tobacco products. Its belief is due to the code of conduct from its parent Company JT, following its market practices, operational policies and the way that JTI does business. “JTI is committed to playing a full role in youth smoking prevention, but ultimate success depends on all elements of society working together,” describes the Company. “Many people have concerns about exposure to environmental tobacco smoke. All smokers should show consideration for those around them, and should not smoke when children are present.”

H.E. JACKSON ENGINEERING LTD

.E. Jackson Engineering Ltd has become one of the leading steel fabrication and irrigation suppliers in Malawi with branches in Lilongwe, Blantyre and Dwangwa. The Company serves all sectors of the economy namely mining, agriculture, industry and commerce, rural development and construction. The Company has a 2000m2 workshop with fabrication and engineering facilities in Lilongwe, an 800m2 engineering facility in Dwangwa and offices in Blantyre. The Company has established itself as a supplier to all major tobacco and sugar processing factories within the region. The Company has supplied the industrial sector of the tobacco industry with humidification systems, tobacco racks, ducting, steel structural work and processing equipment and within the agricultural sector, contract land preparation work as well as design, supply and installation of irrigation systems and seed beds. The Company provides the following services: Design The Company is proficient in offering AutoCad drawings for design related projects and will provide a complete design package to your specifications for all steel fabrication applications. Installation The Company offers full installation services, including the design and supply of turnkey projects. Product procurement Through our comprehensive supply chain network, we are able to procure and supply a wide range of items at highly competitive prices. After sales service The Company will undertake repair work in all products it markets either in its workshops or on site. T +265 1 710 026 E info@hejackson.com

Full ingredient disclosure is provided

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Delivering a complete design package for all industrial water, irrigation and electrical and steel engineering services.

CONTRACTORS IN THE FOLLOWING DIVISIONS:

Engineering | Electrical Irrigation | Water Supply

Through innovative design and engineering it is our vision to establish ourselves as the leading electromechanical contractor both locally and regionally. GET IN TOUCH T: +265 1 710 026, +265 1 710 308 E: info@hejackson.com sales@hejackson.com

J T I

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MALAWI FERTILIZER COMPANY

alawi Fertilizer Company (a Meridian Group company) first opened its doors as a blender and distributor of NPK fertilizers in 1997, supplying both the local Malawian and surrounding export markets. This was the first bulk blending plant south of the Sahara. Today, MFC is one of three regional producers of Superfert Fertilizer. The relationship between MFC and JTI began in 2015 and has continued to grow through a shared respect for a quality product and a commitment to the highest level of customer service. As two leading players on the Malawian agricultural scene we expect to see great things from the partnership in years to come. T +265 1 710 542 518 E sales@superfert.mw

Bridging the gap between smokers and non-smokers

History

The Company has built up such a strong moral compass since its parent company purchased the non-US operations of the multinational R.J. Reynolds for 7.8 billion USD. Since that point in time its family tree has grown from the most famous tobacco companies around the world. “Our global heritage stretched back as far as the late 16th century,” states the Company. “Austria Tabak was founded by Emperor Joseph II in 1784 and was eventually acquired by Gallaher, by then another member of the JTI family, in 2001. Tom Gallaher had originally set up business in 1857 in Londonderry, in what is now Northern Ireland.” A large part of the reason for JTI Malawi’s successful and distinctive culture becomes particularly clear when looking at the history of its parent company, Japan Tobacco. The Company adds on its website:

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“In 1898, the Japanese government monopolised the exclusive sale of domestic tobacco leaf. Following the extension of the monopoly to all tobacco products, as well as the salt business in the early 1900s, the Japan Tobacco and Salt Public Corporation (JTS) was established in 1949 to help ensure stable supplies and tax revenues for the government.” Over time legislations changed and were passed that meant Japan’s monopolies and public corporations. In response to this in 1985 JT was created as a way to take over the business operations and assets of JTS.

Global ambitions

The Company is building its ambitions to become a global company and eagerly working to broaden both the brand portfolio and its scope of work in international markets. “With this in mind we have

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acquired several companies worldwide,” continues the Company. “Most notably R.J. Reynolds (RJRI) in 1999 and Gallaher in 2007 and at the time, the RJRI move was the largest overseas acquisition ever undertaken by a Japanese company. This record was subsequently broken again by JTI when it purchased the FTSE 100-listed Gallaher, for £9.4 billion.” Over the years the Company has made full use of the broad range of skills and experience within its staff, utilising the aspects they can bring to the table. The Company concludes: “Our strategy continues to make the most of our assets through a long-term focus on building brand equity with emphasis on our nine global flagship brands; Winston, Mevius, LD, Camel, Sobranie, Glamour, Silk Cut, Benson & Hedges, and Natural American Spirit.”

Superfert Fertilizer is a product of the Meridian Group, finding it’s home in Malawi, Zimbabwe, Mozambique and Malawi. With fertilizer blending plants strategically located in Malawi, Mozambique and Zimbabwe, exceptional global sourcing capabilities, and slick local networks we are able to supply any and every farming enterprise across the region - large or small. For more information contact sales@superfert.mw or +265 1 710 542 518

Outlook Creative Services

Central African Trade Agencies Direct importers and distributors of heavy duty industrial machinery spare parts. Suppliers to the agricultural export manufacturing industries.

Along Tsirannana Road, Aer PTC Maselema, Tataria House, Limbe, Malawi

F O R M O R E I N F O R M AT I O N V I S I T: www.outlookpublishing.com/creative-services

E-mail: cata@globemax4g.com Tel: +265 1 846 200 Fax: +265 1 840 446

We deliver the power. For: Quality Endurance with Economy

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Brighter, Brisker and StrongerTea Ngorongo Tea is adopting modern processes and an enriching ethos in order to widen the influence of Kenfreshâ&#x20AC;&#x2122;s brand and products more concertedly across East Africa Writer: Matthew Staff | Project Manager: Joshua Mann

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ecognised as one of Kenya’s ‘big six’ tea producers, Ngorongo Tea’s rapidly expanding brand is quenching thirsts around the East African country and beyond. Operating as Kenfresh’s tea brand, the subsequent clout and influence that emanates from the parent company through the subsidiary has been palpable since inception in 2003; providing a turnkey approach which gives consumers access to fresh

tea that is both manufactured and packaged at source. “We manufacture, pack and sell black tea out of Cianda, Karuri Sub County in Kiambu County on Kiambu Limuru Road,” the Company introduces. “We began small with no brand name and have grown to this level of having a brand name that can stand out even in the international market... delivering products to clients as well as doing contract packing for tea companies who do not own their own facility or who have not yet

acquired machinery.” As a 100 percent Kenyan-owned entity operating across 200 hectares of plantation, two manufacturing factories, and a packing plant, the scope on-hand to infiltrate the Kenyan market is almost unrivalled; as is its footprint. More than 80 percent of production is still sold at auction in Kenya as with most companies in the industry, while the remaining 20 percent goes into the brand and is sold as Kenfresh. Products can then

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ALIF DIESEL

lif Diesel supply generators across East African countries, offering quality and timely responses to all maintenance queries with a large technical team on standby in case of emergencies. The Company supplies diesel generators for use in the industrial construction, agricultural, domestic and power generation sectors. Besides sales, the Company also offers reliable servicing, repairs and maintenance to power supply generators to ensure that your operations are not interrupted with power outages when there is a problem. Contact us today for all your generator needs.

Grown in the best ecological zone for tea in the Kenyan highlands

T+254 711 357 262 E info@alifdiesel.co.ke

www.alifdiesel.co.ke

be purchased out of Kiambu, Nairobi and peripheral countries, as well as across retail shops in different towns and even in hospitals, schools and hotels to further affirm the Company’s saturation within the region. And across each of these potential outlets, consumers have become familiar with Kenfresh Tea bags - tagged and untagged - Kenfresh Premium and Kenfresh Blend; all of which come in a variety of packaging sizes. Regarding the products’, and the Company as a whole’s differentiators, the Company lists: ”The tea is grown and produced in the best ecological zone for tea culture in the Kenyan highlands; the tea is processed from the best quality green leaf produced from the company estates; the tea is manufactured and packed fresh at source with the benefits of the best clonal variability; the tea is superior as premium/ primary pure grades are packed; there is no product blending; the product safety is guaranteed with

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a good product traceability system; the product has the best price compared to other premium teas in Kenya; and the product is packed in an excellent eco-friendly packaging material.”

During our 15 years in the business, we have successfully delivered hundreds of projects, all of which are individually very special

Processing tea is an art

“After picking, the leaves of C. sinensis soon begin to wilt and oxidise unless immediately dried. An enzymatic oxidation process triggered by the plant’s intracellular enzymes causes the leaves to turn progressively darker as their chlorophyll breaks down and tannins are released,” the Company expertly details the tea manufacturing process. “This darkening is stopped at a predetermined stage by heating, which deactivates the enzymes responsible. In the production of black teas, halting by heating is carried out simultaneously with drying.” The explanation continues: “Without careful moisture and temperature control during manufacture and packaging, growth of undesired

We are a leading Kenyan Power generator solutions company specializing in sales, service and installation of diesel and petrol sets with over 20 years in generator industry. •••• GENERATOR SALES, SERVICE AND INSTALLATION GENERATOR HIRE SERVICES SECOND HAND GENERATOR SALES AND REBRANDING CRANE SERVICES AND TRANSPORTATION STANDBY GENERATORS, WATER PUMPS, INJECTORS, ELECTRICAL INSTALLATIONS & SOLAR POWER Masai Road, Off Mombasa Road P.O BOX 157-00510, Nairobi, Kenya Tel: +254 711 357 262 • Email: info@alifdiesel.co.ke • www.alifdiesel.co.ke

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moulds and bacteria may make tea unfit for consumption. This means processing tea is an art and we are proud to follow all the required steps.” The overall process is a complicated, complex and long one from farm to shelf on the face of it. However, Ngorongo Tea’s turnkey, in-house capabilities ensure that the seemingly challenging value chain becomes a streamlined strategic approach with quality etched across each phase. The process includes green leaf reception; green leaf spreading and withering; rolling; fermentation; drying; cleaning and fibre separation; grade sorting; pre-packaging; packing; dispatch; marketing; and outsourced after-sales services. And on an ongoing basis, the Company continues to invest in new technologies, machinery, equipment and skills development initiatives to ensure that each phase is evolving as an individual entity before contributing to the overall development of the business model. Recent developments to this end include a heightened adoption of automation, epitomised by numerous machinery upgrades in the fields, the factories and the packing plant.

Tea harvest in Kericho, Kenya

The management of Ngorongo Tea Company affirms its commitment to creating and maintaining the good relationship with its neighbours and the entire community

Environmental education

Compounding Ngorongo Tea’s commitment to wider Kenyan enrichment as a whole is a concerted corporate social responsibility focus, which embraces both the Company’s core business activities as well as peripheral community initiatives. “The management of Ngorongo Tea Company affirms its commitment to creating and maintaining the good relationship with its neighbours and the entire community,” a statement on the website clarifies. “To achieve this, the Company endeavours to involve the public through public involvement forums annually; to assist the community in environmental education through a joint effort with

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the Government whenever reasonable, and within the Company’s capacity; and to remain open and robust on issues that are of concern to the community.” From an environmental perspective such dedication to national upliftment includes a stringent wildlife protection policy across its sites and presence points, as well as an equally successful restoration policy.

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The Company continues: “The company policy is to ensure that there is a balance between economic activities and the conservation of the environment for the sustainable use of available natural resources. In order to achieve this, the Company aims to restore to the best of its ability all sites depleted of the required materials in order to maintain the productivity of the area.”

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Assisting the community with environmental education

“The Company’s policy is to ensure that there is a balance between economic activities and the conservation of the environment...”

On a more charitable note, the Company has looked to involve itself in many projects of the years, edging into areas of education, healthcare, the services, utilities and civil engineering. Work alongside the Githiga Children’s Home, Cianda Dispensary and Gatatha Police Post, Kamiti Ruwa Water User’s Association and Limuru Tea Road Cess Committee illustrates each area respectively and have helped to affirm Ngorongo Tea’s and Kenfresh’s responsible and sustainable standing within the Kenyan economy over the years. Moving forward, the Company and Group will look to maintain this momentum via even more local affiliations as well as further upgrades to its on-site facilities, increased innovation across speciality products, and a revamped marketing campaign to help spread the international growth of Kenfresh as a brand more concertedly.

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Transforming

Tomorrow

ligning with the wider ArcelorMittal Groupâ&#x20AC;&#x2122;s globally-renowned industry excellence, ArcelorMittal South Africa has adapted to changing local needs by continuously developing higher grades of steel in line with increasing demand across core industry verticals. With shareholdings in the Company changing hands numerous times over the course of its 88-year history, the

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ArcelorMittal is showcasing its innovation and creativity in South Africa in order to affirm its market-leading position through tough economic times Writer: Matthew Staff Project Manager: Stuart Parker

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Company has taken up additional business in order to answer the current and future market demand for steel products by increasing its production and output of steel plate; despite facing tough competition from foreign imports and an overall weakening economic climate. As Africaâ&#x20AC;&#x2122;s largest steel producer, ArcelorMittal South Africa has installed capacity to produce six million tonnes of steel per annum - as of June, 2016 - across its operations in Gauteng,

ALL IMAGES BY JACO BOSHOFF, MARDO FOTO

KwaZulu-Natal and the Western Cape. The Vanderbijlpark Works in the former region is one of the worldâ&#x20AC;&#x2122;s largest inland steel mills and the biggest supplier of flat steel products in subSaharan Africa. Across its four major facilities, ArcelorMittal South Africa has a sizeable local capacity from which to manufacture products for the heavy engineering, construction, mining, automotive, furniture, cabling, fencing and fertiliser industries. This commonly

The Vereeniging Works has two electric arc furnaces

includes slabs, plates, cold and hot rolled coil (HRC), galvanised, tinplate, Corex, Midrex, billet rebar and other bars and rods. Showcasing its depth of technical and managerial expertise across not only its primary business vertical, the Company also has interests in coking coal and is able to process and beneficiate metallurgical and steel products into coal tar pitch. With domestic sales accounting for 90 percent of its revenue, the

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Quality of service

al itt ment orM rbish cel refu Ar r y

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25 years of refractory experience R

Providing refractory installation â&#x20AC;&#x2DC;turnkeyâ&#x20AC;&#x2122; projects and maintenance services to suit our clients needs.

We specialise in services in the iron making, ferroalloy, and non-ferrous industry as well as boilers.

T: +27 82 621 4823 / 27 82 741 1018 F: +27 86 731 7795 / 27 86 563 5233 E: info@kaizenrefractories.co.za www.kaizenrefractories.co.za

Kaizen Refractories (Pty) Ltd Workshop No 1 15 Van der Bilj Street Newcastle

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Vanderbijlpark North Works

Company proudly contributed R43 billion to South Africaâ&#x20AC;&#x2122;s economy in 2015, an amount equivalent to 1.1 percent of the countryâ&#x20AC;&#x2122;s GDP. This is further compounded by a team of 9,315 permanent employees, in addition to supporting more than 90,000 jobs directly and indirectly across South Africa, as well as investing a total of R12.6 million back into local communities in 2015, impacting 18,300 people through a multitude of socioeconomic development initiatives.

Innovative and creative investments

With the recent economic climate presenting difficult trading conditions, ArcelorMittal South Africa has adapted and restructured several internal departments to optimise its operations. Over the past few years,

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We continually monitor the quality of our products and are quick to respond and address any problems by applying the necessary knowledge and technology to find a solution

the Company formed a Business Improvement division to continuously identify and implement measures to improve operational and financial performance in a bid to regain local market share; a feat which has become

Former CEO, Dean Subramanian with Marietjie Lotter, Projects and Continuous Improvement Manager at the CEO Recognition Awards

Continuous Improvement – Quality of service We are committed to establishing Kaizen Refractories as the undisputed quality leader in the market place. While meeting the expectations and needs of our customers, we are further committed to maintaining this position through a policy of supplying a consistent product, quality of service and continued quality improvement. It is the responsibility of Executive Management to ensure that the principles of the Quality Assurance System be understood, implemented and maintained by all employees of Kaizen Refractories (Pty) Ltd in accordance with the policies and procedures applied to the National Standards ISO9001:2008. Kaizen Refractories (Pty) Ltd was established in 2007. We specialise in services in the iron making, ferroalloy, and non-ferrous industry as well as boilers. We have more than 25 years of refractory experience in these industries and we pride ourselves ion our values which are reflected in our name “Kaizen” meaning ‘Continuous Improvement – Quality of Service’.

consulting services. This also includes end flue and through-wall repairs as well as demolition of general refractory linings. We have further expanded our expertise to the forestry industry where we specialise in Dutch oven repairs, maintenance and new furnace relines. We also service the local coal crushing and screening industry by maintaining their rotary Kilns when required as well as stack relining, Warf interior relining and preheater relining. Since Kaizen Refractories’ inception we have worked with the following companies on various projects: Exxaro, Quantum Screening and crushing, Air products, Zisco Steel and Vuka Timbers. Our relationship with Arcelor Mittal Newcastle works has been ongoing since 2009 and we have completed several projects with them.

Kaizen Refractories (Pty) Ltd provides refractory installation ‘turnkey’ projects and maintenance services to suit clients’ needs. We supply engineered products and provide a wide range of consumable products in the steel, boiler, ferroalloy and non-ferrous industry locally. One of our main focuses is the iron making industry; coke ovens. We specialise in the cleaning of combustion chambers, gunning services, bricklaying, maintenance, and

T: +27 82 621 4823 / 27 82 741 1018 F: +27 86 731 7795 / 27 86 563 5233 E: info@kaizenrefractories.co.za

www.kaizenrefractories.co.za

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increasingly challenging as a result of Chinese imports and over-supply in the market. Dean Subramanian, ArcelorMittal South Africa’s Acting Chief Executive Officer (CEO) in 2016 explained at the time: “Until last year [2015], South Africa was one of only two steelproducing countries (out of a total of 69) that did not have protection measures in place to counter the impact of foreign imports. Based on the recent approval of import duties by the International Trade and Administration Commission (ITAC), I am confident that stability will be restored in the coming years.” He continued to say: “Our innovative and creative investments in research and development (R&D), as well as the significant spending allocated to environmental and health & safety initiatives, will also serve to counter over-supply and distinguish us from the competition; boosting efficiencies and optimising costs. We continually monitor the quality of our products and are quick to respond and address any problems by applying the necessary knowledge and technology to find a solution.” Benchmarking itself against similar manufacturing plants through the Global Technical Benchmark System used by the Group, ArcelorMittal South Africa also embraces the latest technologies that can enhance and streamline business activity. “We are continuously working to increase the level of automation in all our plants and now utilise SAP as standard across our ERP systems. Moreover, on a Manufacturing Execution System (MES) level, we have adopted various bespoke developed systems,” Subramanian detailed during the interview. In spite of the industry slowdown, the Company has experienced growth in the automotive and renewable sectors in particular, due to increased localisation of products and the need

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to develop higher grades of steel. “There has been huge but somewhat erratic growth in the renewable energy sector in recent years and we have been working hard to extend our product range in relation to steel plate products for wind turbines, which are largely being imported from China,” he added. “Similarly, the rising cost of electricity in South Africa means that we are making internal investments in energy efficiency initiatives and exploring viable alternative sources of power generation.”

Future requirements

Working closely with the South African Government to identify and implement various measures to ensure the sustainability of the local steel industry - including the introduction of import tariffs on 10 locally-produced steel products as well as the consideration of anti-dumping measures ArcelorMittal South Africa continues

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ArcelorMittal’s Vaal operations produced 38 percent of South Africa’s steel in 2015

LCS LOGISTICS

CS understands the strategic importance of logistics and supply chain management in complex business environments. The Company are experienced in effectively managing the challenges of dealing with fluctuations in demand and its impact on forecasting, planning and overall costs. The Company takes a holistic approach and assists customers to transform their supply chain operations into a powerful competitive advantage, fully aligned with their business strategy. The Company’s customer base, including ArcelorMittal, vouches for the high quality service that the Company has provided over the last 12 years.

T +27 86 152 7476

www.lcsgroup.co.za

to work with the best interests of the wider economy in mind. “First and foremost, we are a proudly South African steel-producing Company and this is heavily reflected in our emphasis on local employment, B-BBEE emphasis, and community and Government involvement,” said Subramanian, who has since been replaced by the current Chief Executive Officer, Wim De Klerk. “Our employment strategy is designed to provide local opportunity through apprenticeships, learnerships, bursaries and other skills development initiatives to ensure there is a pool of qualified talent available to meet both current and future requirements. “In partnership with the Department of Science and Technology and the Department of Education, our Science Centres represent our biggest investment in the local communities in which we operate; providing local students with extra tuition in science,

technology, English and mathematics (STEM subjects). In 2016, our flagship Science Centre in Sebokeng is celebrating 10 years of existence, and we plan to celebrate this milestone with the former learners who have been part of the initiative.” Policies and procedures at ArcelorMittal South Africa ensure that all employees are afforded with

equal opportunities and individual progression. The Company’s Transformation department has also undertaken a robust and ambitious programme to develop local entrepreneurs via a six-month pilot programme in partnership with the Vaal University of Technology aimed at enhancing the skills of local business people. The division also launched an industrial and manufacturing hub later in 2016 which provided at least 12 local fabricators with a facility to work from, access to markets and the opportunity to exchange ideas. “We are cognisant of the role that we play in the socio-economic development of local communities and as the country’s and the region’s largest steel producer, we will work with all stakeholders to ensure the sustainability of the South African steel industry for the benefit of all stakeholders,” Subramanian further detailed in regards to the launch last year.

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Important steps

The global steel industry contributes enormously to the growth and development of economies around the world. With the crisis in the steel industry continuing unabated, it is more important than ever before to ensure that ArcelorMittal’s Group-wide stakeholders understand the threat to the industry and the implication for national and local economies. “We are focused on stabilising the business and returning our operations to profitability. Above all, we aspire to be the preferred steel producer on the African continent as we understand what steel products are needed to satisfy the demand,” noted Subramanian in a sentiment no doubt echoed by De Klerk since taking up the post. On a local scale in South Africa,

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There has been huge but somewhat erratic growth in the renewable energy sector in recent years

the Company is more than half-way through its 2012-2019 strategy, which will grow ArcelorMittal’s footprint on the continent even more extensively. Subramanian rounded up the remaining goals for 2016 and 2017, onwards: “We hope to double our tin product capabilities for the packaging market, continue modifying our facilities to produce galvanised products for the automotive industry, bolster our construction market offering, and conduct a mini-reline of our blast furnace at Saldanha to extend the life of our operations. “The global steel crisis has undoubtedly affected our business and we have had to respond swiftly and decisively to ensure that we survive into the future. We are confident that with the important steps we have taken together with the positive interventions

agreed by Government - that we will be able to turn the business around in the medium-term. We will continue our engagements with the Government to ensure that the necessary protection measures are fully implemented, including the designation of locally produced steel for use in Government infrastructure projects.â&#x20AC;? And with the inception of a new Arcelor Centre in Isando; R12.6 million spent on three science centres; a five-year pricing plan in place with the Government to aid the consistent price of steel; the imminent introduction of two internal programmes; and the ongoing raising of funds in order to refurbish and update all of its facilities - the aforementioned important steps are continuing to be taken to compound ArcelorMittalâ&#x20AC;&#x2122;s stronghold on the industry in South Africa.

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Zambian Tobacco Roland Imperial Tobacco has built an excellent reputation in Zambia and further afield for manufacturing an extensive product range, always working with customers’ best interests at heart Writer: Phoebe Calver Project Manager: Joshua Mann

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ncorporated in 2001, Roland Imperial Tobacco (RITCO) is an indigenous Zambian-owned Company created with the purpose of manufacturing, trading and selling cigarettes and other tobacco related products to the local market. The Company’s trading division houses a full compliment of staff and was also in partnership with Japan Tobacco International since 2009, excitingly making it the third biggest tobacco company currently operating

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in the world. “Among the JTI Brands that were distributed by RITCO in Zambia there were prominent companies such as Monte Carlo, Aspen Export Menthol, Sweet Menthol, Camel Lights and Camel Full Flavour,” explains the Company on its website. “This of course is in addition to our very own life brand, which includes Guards and Zambezi Cut Tobacco that we proudly locally produce.” The Company’s manufacturing division is monitored by a general manager with a structure made up of

cellophane wrapping for the largely dominant stick market - GUARDS Full Flavour, GUARDS Menthol and recently adding to RITCO’s growing portfolio with the addition of the Company’s own ‘roll your own’ Zambezi Cut.

State-of-the-art manufacturing

technical and administrative staff to support the operations. “We proudly run the first cigarette manufacturing plant in Zambia, which is located in Lusaka,” adds the Company. “The Company established the aforementioned manufacturing plant in 2013 at quite the extensive cost of US$8 million, at present we are able to offer two blends of two varieties of cigarette.” The available brands from the manufacturing plans are LIFE Full Flavour and LIFE Menthol - comprising two cigarette-sticks packaged in

We proudly run the first cigarette manufacturing plant in Zambia, which is located in Lusaka

The aforementioned factory is situated in the Lamasat Industry Park and with its state-of-the-art machinery it has the capacity to produce more than two billion cigarettes per annum. “The introduction of high-level technology has made a tremendous difference to the plant’s production abilities, not to mention the fact that we are able to provide skilled jobs for Zambian expatriates,” affirms the Company. “We expect that more jobs will be made available based on the growth projections for RITCO, making for a very exciting time at the Company.” Among its newer product developments, the Life Full Flavour and Life Menthol brand packaging has had a revamp, changing from soft-cup to hinge-lid or hard packs. The Company has had the capital available to do this with thanks to the tremendous growth of the brands equity in the market, enabling the brand to hold an even more competitive place in the market. “We have found this has left room for Guards Full Flavour, Guards Menthol and Zambezi Cut Tobacco to fill the void in the value segment which has shown great potential following the launch of these new products,” explains the Company. “Further to the plans to increase the brand’s portfolio, we hope to introduce Life Gold cigarettes and Life Lights which target the mid-to-premium segment in the market.”

Sustainable approach

With the numerous improvements to both the Company’s technologies and product offerings, RITCO has been able to generate far more value for

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stakeholders. Through the generation of this value, local economies in particular have benefitted from the need for new employees. The Company adds: “It is due to this approach that RITCO has been able to successfully generate a supply chain that comprises over 10,000 traders, entrepreneurs and business people.” With the sustainability seen within the Company and the growth that it has experienced, RITCO is able to provide its consumers and business partners with products that meet their demands. “We have achieved this through our highly reputable distribution infrastructure, sales and marketing team and the support available for SMEs in our locality,” states the Company. “Through our sister Company Vapor Investments, we have also been able to launch our E-Cigarette range which makes for a far less risky development and a crucial area of growth moving forward.”

Brand development

RITCO is particularly proud of the products that it has developed over the years, working hard to achieve the best possible options for its customers. “We have tried to tap into every corner of the market when it comes to tobacco needs. Among the most popular is our Life 2s that are sold in single packs for the consumer that is unable to afford a full packet at that time,” continues the Company. “Life Menthol is the next step up and a brand that is completely locally manufactured by Roland Imperial, encompassing the finest blends of Virginia tobacco.” The Life Menthol brand is continuously building up equity for the Company and holds its own against its full-flavour counterparts. It’s reputation for quality has enabled quick success and growth in the market, as well as a high maintenance of international standards and

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State-of-the-art machinery

durability in the market among smokers of menthol flavoured cigarettes. “Our Zambezi Cut Tobacco is a product that we are extremely proud of as our new and innovative product, fitting perfectly in the niche market of roll-your-own cigarettes in Africa,” explains the Company on its website. “It is a locally manufactured product that we package in a creatively designed plastic bag, available in both 12.5 and 25 grams.” Sticking to the Company’s dedication to creating locally manufactured products for the Zambian market, its Guards Full Flavour brand is targeted at the value smoking segment. Its tried and tested recipe provides a blend of Virginia tobacco, stem and lamina and provides a strong but satisfying taste for the consumers of the product. The Company adds: “We launched the product in 2016 and have seen a tremendous response within the market, having established ourselves as a top fighter brand against Duty Not Paid (DNP) and preventing illicit trade of black market products that have previously flooded the Zambian market.” Life Full Flavour hosts the Company’s finest blends of Virginia tobacco, a perfect example of the RITCO’s hard work and dedication to creating exceptional products with the best possible flavour and taste to rival international brands. “We have experienced great success in building equity and establishing a presence through our Life brand, now proudly boasting a presence as a top and reputable locally manufactured cigarette,” concludes the Company. “Its migration over the years is a testament to our team and the hard work they continuously put into our products, and we hope to see continued success in the Zambian market over the coming years.”

Proud Proud packagingProud partner Proud

hen only the best packaging will do for intensely competitive cigarette marketers, CTP Gravure is almost invariably the Company of choice – offering these discerning customers exactly the right combination of design innovation, handsome aesthetics and the highest printing and finishing standards. Your partner in the printing of Hingelids, Outers, Tipping, Innerframes and Cupwrappers.

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Shipshape EBH South Africa’s track record speaks for itself over the course of 138 years, but this doesn’t prevent the market leader from seeking new opportunities for expansion and diversification Writer: Matthew Staff Project Manager: Eddie Clinton

lgin Brown & Hamer (EBH South Africa) will soon celebrate 140 years of operations in a country that heavily relies on the Company’s experience, expertise and commitment to wider industry growth. The ship repair specialist has provided the international shipping domain and oil & gas sector with a full in-house service across all associated facets since its inception 1879 from its bases in Durban, Cape Town, East London and Walvis Bay. “EBH South Africa offers a dedicated team of employees focused on superior quality, service and safety, provided by skilled craftsmen as well as an extensive network of experienced subcontractors,” the Company introduces on its website. “This ensures efficient ship repairs, conversion and new construction projects.” Accredited with ISO 9001:2008 and OHSAS 18001:2007 certifications, EBH leverages its unrivalled experience to continuously expand and diversify its offering. Its blasting and painting service incorporates high pressure cleaning,

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S H I P P I N G

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grit blasting and coatings to specified standards; its hydraulics division offers a 24-hour service in specialised shipboard systems; its mechanical operations are equipped with a range of machine tools and task remits driven by skilled personnel; and the oil & gas domain is catered for via the aforementioned full in-house ship service provision. “Other services include piping repairs, riding crews, steel repairs and underwater operations,” the Company continues. “The former piping repairs service forms a major part of EBH’s work and our workshops have more than 30 machines covering pipe cutting and bending activities, as well as other machineries used for pipe handling efficiency.”

High profile opportunities

EBH South Africa’s team is comprised of a dedicated workforce encouraged to focus on superior quality, service and safety across each and every project. Complemented by an extensive network of experienced subcontractors, the Company’s skilled craftsmen have subsequently been involved in a series of high profile opportunities. “EBH Durban was approached by the owners of the MT Berg, a 144 metre 16,500DWT chemical and multiproduct tanker to effect a post-build assessment of the stainless steel pipe systems that had failed during its delivery voyage,” the Company’s website explains regarding its Berg project in 2009. “The vessel docked alongside EBH Berth for minor repairs and the inspection of leaks in pipe systems. Upon inspection it was determined that the fully-welded pipe systems were in some cases not welded to specification. “Material analysis of the failed pipe sections further revealed that the stainless steel pipe was manufactured from re-melt SS scrap and had an iron

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COX YEATS

ox Yeats is a leading and dynamic commercial law firm in South Africa represented by some of South Africa’s top listed lawyers in their fields of expertise. Two such areas of expertise include the Maritime and Insurance department and the Construction and Engineering department. The firm has developed an excellent reputation in the field of maritime and international trade law and insurance. The firm draws on a large base of local and international clients and has acted for banks, charterers, cargo owners, ship owners, P&I Clubs, cargo and hull insurers. The work handled by the firm includes: • Ship arrests, sale and purchase of ships, casualties, salvage and general average • Claims under bills of lading and charterparties, claims against air, road and rail carriers

Continuously diversifying solutions

content that was out of specification. “EBH undertook the replacement of all deck, engine room, pump room and tank space pipe work with the assistance of several petro chemical qualified piping contractors, to the satisfaction of the Bureau Veritas Surveyors and owners. “During the two months... a project management plan to schedule the work in the tank spaces and compartments was devised to avoid labour clashes amongst the piping contractors and optimise the sequence of the repairs.” Work on the Superior Pride vessel refurbishment and the year-long Pinocchio refurb required similar levels of competency, efficiency and quality; as did EBH’s involvement with Acergy Eagle. “The project entailed a major (five-year) refit to the Acergy Eagle, a 138-metre subsea seven-cable restorer that had been converted into a pipe carrier with moon pool, heavy lift

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• Advice on international trade transactions, advice on letters of credit, drafting of commercial agreements • Drafting and interpretation of insurance policies, Marine and nonmarine insurance claims • Customs and port tariff disputes

During our 15 years in the business, we have successfully delivered hundreds of projects, all of which are individually very special

The firm also has vast experience in Construction and Engineering and represents professionals in the built environment as well as large and small construction companies in South Africa and Africa. Our specialist services in this area include: • Advice on various construction contracts, guarantees and insurance, off shore contracts, joint ventures and professional appointments • Preparation and submission of claims • Housing and development projects and public procurement • Dispute resolution including mediation and arbitration • Project finance

www.coxyeats.co.za

S H I P P I N G

L O G I S T I C S

HELPING YOU HELPING YOU FACE LIFE’S FACE LIFE’S BIGGEST BIGGEST CHALLENGES CHALLENGES

Consistently rated as one of the top law firms in Consistently rated as one the top law Natural firms in the country. Specialists in of Commercial, the country. Specialists in Commercial, Natural Resources, Construction, Property, Maritime, Consistently rated as one ofProperty, the top law firms in Resources, Construction, Labour and Insolvency Law.Maritime, the country. Specialists in Commercial, Labour and Insolvency Law. Natural Resources, Construction, Property, Maritime, 21 Richefond Circle, Ridgeside Office Park, Umhlanga Ridge | 031 536 8500 | www.coxyeats.co.za Labour and Insolvency Law. 21 Richefond Circle, Ridgeside Office Park, Umhlanga Ridge | 031 536 8500 | www.coxyeats.co.za

crane and specialised deep21diving Richefond Circle, Ridgeside Office Park, Umhlanga Ridge bell, spudding and anchor tendon placement,” the Company details. “It was decided to undertake repairs to the main engines, propulsion and thrusters as well as embarkation of new sonar equipment, pipe spools and piping for continued link-up work in Angola. “The Acergy Eagle was under a strict timeline to complete the refit work and return to Angola to complete the tie-ins. The vessel was returned into service on 15 January, 2008 and EBH repatriated all removed equipment and pipe spools as per the owner’s instruction.”

| 031 536 8500 | www.coxyeats.co.za

Innovation and ethical excellence

Over the years, expansion and diversification hasn’t simply been a case of new services, solutions or offerings but has in one pivotal example, been an enlargement of the Group as a whole. The introduction of Port Scaff in 1986 came with a vision to facilitate

Servicing more and more industries

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B R O W N

H A M E R

( E B H )

S O U T H

A F R I C A

Port Scaff has helped compound EBH’s success in the market

the hiring, sales and erection of various scaffolding solutions to complement the existing EBH SA remit. “Since this expansion and adoption of a broader vision for the Company as a whole, we can now service other industries in South Africa including the building, painting and construction industries,” the Company says. “Our quotes are based on yearly maintenance contracts, fixed rates, daily rates and cubic metre rates. Most of our valuable work comes from

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...we can now service other industries in South Africa including the building, painting and construction industries

our high levels of repeat business, customer recommendations and safety standards. “[As such], Port Scaff is a division of EBH SA that facilitates the hiring, sales and erection of various scaffolding solutions to suit your particular needs.” Port Scaff embraces work around tower and mobile scaffolding, independent scaffolding, cantilever scaffolding, suspended scaffolding, birdcage and load bearing scaffolding,

S H I P P I N G

apron scaffolding, access towers, and temporary swimming pool covers. And across each sub-sector the same socially responsible and safe processes are implemented by a team of staff who have enjoyed bespoke skills development over a number of years. And such dedication to the ‘small details’ have been rewarded with big accolades. “After 15 years of recognising and celebrating success, innovation and ethical excellence in South

L O G I S T I C S

This was awarded for our outstanding achievement as a top empowered Company in its sector...

Africa’s leading companies, the Oliver Empowerment Awards - in association with the Impumelelo named us as one of South Africa’s Top Empowered Companies at the country’s premier awards ceremony for leadership and transformation,” EBH emphasises. “This was awarded for our outstanding achievement as a top empowered Company in its sector and for contributing to the growth and sustainability of the South African economy.”

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INTERNATIONAL GAS COOPERATION SUMMIT (IGCS)

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F O C U S

How can natural gas play a greater role in South Africa’s energy mix?

EVENT DETAILS WHEN: 9-11 October WHERE: Durban, South Africa CONTACT: IGCS@energynet.co.uk WEBSITE: www.igcs-sa.com

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THE INTERNATIONAL GAS Cooperation Summit (IGCS) is a platform for South Africa’s aspirations to build an energy hub for gas cooperation with international partners along the gas value chain. Following the release of the Project Information Memorandum last year at the South Africa: Gas Options meeting, this meeting will outline the next steps of the Gas IPP Programme and the scale of opportunity for investors, as well as examining the role of downstream. IGCS will showcase gas procurement and utilisation strategies, bringing together a global gathering of energy leaders who will enable Southern Africa to achieve its objectives in becoming an energy hub for the region.

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The next opportunity

As one of Africa’s most developed economies, South Africa has a successful track record of initiating an IPP Programme for renewable energy to complement its largely coaldominated energy mix. The introduction of natural gas is a natural progression for the country that could help diversify the energy mix, transform the country’s infrastructure and create jobs. The Industrial Policy Action Plan set out by South Africa’s Department for Trade & Industry (DTI) emphasises the industrial and economic benefits of natural gas, highlighting the development of the gas sector as a critical project. With investor confidence high and a strong regulatory framework is in place, what are the next steps in South Africa’s journey to becoming a commercial gas hub? And where do the real opportunities lie for investors? Visit www.igcs-sa.com for more information, or contact our team at IGCS@energynet.co.uk

Africa

9-11 October 2017 DURBAN, SOUTH AFRICA SOUTHERN SUN ELANGENI & MAHARANI HOTEL

Exploring international partnerships to drive forward South Africaâ&#x20AC;&#x2122;s gas potential Officially Endorsed by

Officially Supported By

Lead Sponsors

Strategic Partners

Sponsor

Associate Sponsors

All readers and subscribers of Africa Outlook are entitled to an exclusive 10% off on registration. To claim your discount email: IGCS@energynet.co.uk quoting the code AO10. W W W. I G C S - S A . C O M

MOZAMBIQUE GAS SUMMIT & EXHIBITION

E V E N T

F O C U S Senior Speaker List Includes:

- H.E. Leticia Deusina da Silva Klemens, Minister of Mineral Resources and Energy, Republic of Mozambique - Dr. Vasco Nhabinde, Director of Directorate of Economic and Finance Studies, Ministry of Economy & Finance - Dr. Omar Mithá, Chairman/CEO, ENH - Dr. Carlos Zacarias, President, INP

Mozambique’s first deepwater gas field development to be discussed in October summit

EVENT DETAILS WHEN: 18-20 October WHERE: Joaquim Chissano International Conference Centre, Maputo, Mozambique CONTACT: Shaun Quinn; +44 (0) 20 7978 0086 WEBSITE: mozambique@thecwcgroup.com

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THE ANNOUNCEMENT LAST month from eni and the Mozambican Government on signing the Coral South floating LNG facility became the first of its kind for the African nation. This marks the start of an implementation phase for the gas industry of Mozambique, with more such deals expected to move from planning phase into fruition, the economy will see the benefits from this new business in the country. The 4th edition of the Mozambique Gas Summit & Exhibition taking place in October will extensively cover the latest developments in Mozambique’s gas industry. Organised by acclaimed oil & gas events company, the CWC Group, in partnership with Mozambique’s national hydrocarbons company, ENH, attendees can expect to get the full update on the Coral South FLNG project from the country’s senior decision makers.

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Announcing the official support of the Summit, H.E. Leticia Deusina da Silva Klemens, Minister of Mineral Resources and Energy of Mozambique said: “I am delighted to announce the official support of the Ministry of Mineral Resources and Energy of Mozambique for the 4th Mozambique Gas Summit, taking place on 18-20 October in Maputo. “This important Summit... will provide a key platform for leading Mozambican decision makers to engage with international and local investors to discuss the abundant opportunities available. There will be an exciting focus on the implementation of the gas and LNG projects and the important position that Mozambique will play as key global gas and LNG producer. I look forward to officially opening the Mozambique Gas Summit and to welcoming you all to this prestigious event in Maputo.” The Summit, to be held over 3 days in October, is widely supported by industry stakeholders including ExxonMobil, Anadarko & Mozambique LNG, BP, TechnipFMC, SASOL, Siemens and Alugas providing a unique opportunity to access and do business with these and many more key companies all under one roof. Last edition gathered over 500 senior-level representatives to hear the latest updates and conduct new business at the strategic event.

EMPRESA NACIONAL DE HIDROCARBONETOS, E.P.

THE AFRICAN REAL ESTATE & INFRASTRUCTURE SUMMIT

E V E N T

F O C U S

Discussing Africaâ&#x20AC;&#x2122;s rapid urbanisation challenges EVENT DETAILS WHEN: 25-26 October WHERE: The Sandton Convention Centre, Johannesburg, South Africa WEBSITE: http://www.african-real-estatesummit.com/

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THE AFRICAN REAL Estate & Infrasrtucture Summit conference will see 160-180 high-level delegates in both private and public sectors, open dialogue and discuss Africaâ&#x20AC;&#x2122;s rapid urbanisation challenges with a focus on four key pillars, namely: 1. Urban Development 2. Mobility &Technology 3. Housing 4. Finance & Investment The summit sees African real estate and infrastructure development projects showcased and discussed in an exhibition and conference format. The summit will assist investors seeking their next investment on the African

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continent within real estate and infrastructure. The summit will also see leading investment promotional agencies attend and discuss their land opportunities within their respective regions.

Developing Future African Cities 25 – 26 October 2017

Sandton Convention Centre, Johannesburg

BENEFITS OF ATTENDING • Forge new business partnerships on the African continent. • Understand city masterplans and transit orientated development projects and align your company’s strategy. • Gain a competitive advantage in the market by understanding the challenges and opportunities of rapid urbanisation. • Connect with investment promotional agencies to discuss real estate opportunities in their country.

www.african-real-estate-summit.com

Register before 31 August and save R2,750 on your delegate pass Please contact Stephan Herman on T: +27 21 700 3598 or E: stephan.herman@spintelligent.com

GULFOOD MANUFACTURING

E V E N T

F O C U S

The core of trading within the F&B processing industry THE MEASA REGION: a global business hub for companies offering Ingred solutions to the food & beverage i en sector ts 31 Oct - 2 Nov 2017 The Middle East, Africa and South EVENT DETAILS Asia (MEASA) region is the world’s fastest growing F&B processing WHEN: territory where demand for output 31 October - 2 November Proce solutions is accelerating. Demand ssi ng for food processing machinery in the WHERE: region will reach US$1.45 billion in the Dubai World Trade Centre, Dubai, Unlocking next two years as buyers in this market UAE innovative global solutions for seek innovation, efficiency, improved CONTACT: the complete f&b output and production flexibility. processing chain gfmmarketing@dwtc.com Pac ka

gin

Dubai World Trade Centre

WEBSITE: www.gulfoodmanufacturing.com

Gulfood Manufacturing – the core of trading within the F&B processing industry Gulfood Manufacturing is the largest

at www.gulfoodmanufacturing.com

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trade show for the food processing and manufacturing sector in the MEASA region. Launched in 2014 and already endorsed by 1,600 international suppliers from more than 60 countries, it recognises the region’s ripe business potential as a leading international manufacturing and processing hub to serve domestic and international demand. The show connects global suppliers of the latest ingredients, processing, packaging, automation and logistics solutions to global food and beverage manufacturers who come to the show to source latest manufacturing ingredients and machinery. Last year, 32,499 food and beverage manufacturers from all over the world attended Gulfood Manufacturing with international visitor attendance rising 26 percent over and above its previous 2016 edition. The show also secured a 97 percent importance ranking by attendees to their overall business.

Unlocking complete integrated endto-end solutions for the entire F&B processing value chain The upcoming 2017 edition of the show will unveil a much wider exhibition profile, showcasing solutions for the complete spectrum of food & beverage manufacturing, starting from the initial formulation of ingredients, to processing, packaging and automation, all the way through to supply chain and logistics when finished products reach end-consumers. For more information about participation at the show, please e-mail: gfmmarketing@dwtc.com

Ingred ient

31 Oct - 2 Nov 2017

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Dubai World Trade Centre

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innovative global solutions for the complete f&b processing chain

at www.gulfoodmanufacturing.com

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Official Airline Partner

THE BIG 5 CONSTRUCT EAST AFRICA

E V E N T

F O C U S

The official exhibition of Kenya’s National Construction Week gets underway this November THE BIG 5 Construct East Africa (second edition) is your gateway to entering the growing construction industry in East Africa. The launch edition hosted more than 180 1 - 3 November 2017, KICC www.TheBig5ConstructEastAfrica.com exhibitors from 20 countries EVENT DETAILS showcasing the latest and most innovative construction solutions WHEN: from across the globe including some 1-3 November technologies never seen before in the WHERE: country. SOURCE INNOVATIVE Kenyatta International Convention The three-day show gathered Centre, Kenya CONSTRUCTION PRODUCTS. an impressive number of 7,118 ATTEND CERTIFIED participants. Following the exceptional WEBSITE: launch, The Big 5 Construct East Africa https://www. WORKSHOPS. is back this year from 1-3 November, thebig5constructeastafrica.com/ GET GUARANTEED 2017. Supported by our close partners BUSINESS. at the National Construction Authority, CO-LOCATED WITH:

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OFFICIAL GOVERNMENT PARTNER:

ORGANISED BY:

this year’s event promises to be bigger, bolder and better than before. New features have been added along with updates to last year’s programme, so don’t miss out on this opportunity to expose your products and services at the event. • Time: 10am-6pm, daily • Social media: - Facebook - https://www.facebook. com/Big5ConstructEA/ - Twitter - https://twitter.com/ Big5Exhibition - LinkedIn - https://www.linkedin. com/showcase/3843267/ • Exhibiting companies: 220 • Visitors: 6,355 • Floor space: 3,100 square feet

CO-LOCATED WITH:

OFFICIAL GOVERNMENT PARTNER:

ORGANISED BY:

1 - 3 November 2017, KICC www.TheBig5ConstructEastAfrica.com

SOURCE INNOVATIVE CONSTRUCTION PRODUCTS. ATTEND CERTIFIED WORKSHOPS. GET GUARANTEED BUSINESS.

DON'T MISS OUT! NEW

NEW

Witness products in action at the Live demonstration area.

Book direct meetings with exhibitors & visitors before the event.

Learn from 25 free CPD certified workshops presented by industry experts.

2017

Source new innovative products & technologies from over 220 exhibitors around the globe.

Annual Construction Research Conference and Exhibition

Co-located with National Construction Authority 's annual conference.

3 days of networking with more than 9000+ construction professionals.

Finnovation O C U S

Finnovation Africa: Ethiopia 2017

FINNOVATION AFRICA: ETHIOPIA 2017

E V E N T

FinTech Africa Series F O C U S

Finclusion | Payments Innovation | Blockchain | Islamic Finance | Digital Transformation of Ba 3rd November 2017, Radisson Blu Addis Ababa, Ethiopia

Finnovation Africa: Ethiopia 2017 Keynote Speakers

Chris Principe

CEO, Chain2Trade, INC. & Founder, FinFuture & Financial IT

Yasaman Hadjibashi

�roup Chief Crea�on O�cer Barclays Africa Group

Mountaga Diop Founder & CEO BelCash

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alliances with Insidestrategic the Investor’s Mind, Interviews banking in Africa, providing a plaform driving posi�ve FinTech impacts for all stakeholders to engage in a Global Finnovator and an African business partners for Africa. Finnova�on Africa: with dis�nguished creating the future of financial services Pioneer, Founder’s PainPoints, and The and internal skillful & visionary Ethiopia 2017 will focusSupport on theWolves’ pitchfest. on the continent – from established Impact Den Partners team ofAfrica: consultants dedicated Finnovation Ethiopia 2017 banking powerhouses following majortoissues: The is powered by Pio‐Tech which is a with start‐ups. The event will to enriching customers sophiemclean@ethicolive.com s with banking in Africa, providing a FinTech Digital Transforma�on of Integrator and Business gather all players in the African FinTech System bright Ideas for enterprise at such pla�orm for all stakeholders to Banking, Mobile Associate Sponsors Showcase Live! Solutions Provider with a commitment ecosystem, including: Money, Mind, management innovativesolu�ons. performance policymakers, leading engage in crea�ng the future ofGovernment Payments Innova�on, Open to perpetual powered by strategic alliances with banks & financial institutions, MNOs, FinTech Africa Series Tap into the high‐growth Africa FinTech financial services on the Banking/APIs in Africa, n THEdistinguished WOLVES� DEN By business partners legacy and neo payment players, opportunity bySupported becoming a part of the EVENT DETAILS Finclusion & Islamic Finance, Finnova�on Africa Ethiopia 2017 Points, con�nent – from established international skillful &Series: visionary team & regional investors, and and internal Date: 3�� November 2017 of consultants dedicated toNow! enriching the Blockchain tech start‐up community the powerhouses to & Bitcoin:onReali�es chfest. banking Let's Talk Place: Radisson Blu Addis Ababa, Ethiopia Impact Radio EFinTech VWebsite: EN T D E TThe A Ievent L S will finnova�onlive.com customers with bright Ideas for continent who will come together at ‐ as start‐ups. in Africa, and CyberSecurity Media Partner Broadcast Partner Broa Sophie McLean solutions. Finnovation Africa 2017 in Ethiopia with enterprise management sophiemclean@ethicolive.com WHEN: gather all players in the African well as featuring sessions with the purpose of driving positive FinTech Ethiopia 2017 3FinTech November ecosystem, including: impacts a highly innova�ve format Tap into the high‐growth Africa for Africa. Finnovation Africa: such Ethiopia 2017 will focus on the WHERE: Government policymakers, as Inside the Investor’s Mind,FinTech opportunity by becoming a part of the Finnovation Africa Series: following major issues: The Digital Radisson Blu Addis Ababa, leading banks & financial Interviewsofwith a Global Ethiopia 2017. Transformation Banking, Mobile FinTech Africa Series Ethiopia ins�tu�ons, MNOs, legacy andMoney, Finnovator an African Payments and Innovation, Open EVENT DETAILS WEBSITE: Let’s Talk Now! Banking/APIs Africa, Finclusion & neo payment players, Pioneer,inFounder's PainPoints, www.finnovationlive.com Islamic Finance, Blockchain & Bitcoin: Date: 3�� November 2017 interna�onal & regional and The Wolves’ Den pitchfest. Place: Radisson Blu Addis Ababa, Ethiopia Sophie McLean Realities in Africa, and CyberSecurity ‐ Website: finnova�onlive.com investors, and the tech start‐upas well as featuring sessions with sophiemclean@ethicolive.com

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Finnovation

Finclusion | Payments Innovation | Blockchain | Islamic Finance | Digital Transformation of Banking

Finnovation

Finclusion | Payments Innovation | Blockchain | Islamic Finance | Digital Transformation of Banking

Driving FinTech Impacts for Africa: Ethiopia 2017 160

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Finnovation FinTech Africa Series

Finclusion | Payments Innovation | Blockchain | Islamic Finance | Digital Transformation of Banking 3rd November 2017, Radisson Blu Addis Ababa, Ethiopia

Finnovation Africa: Ethiopia 2017 Keynote Speakers

CEO, Chain2Trade, INC. & Founder, FinFuture & Financial IT

�roup Chief Crea�on O�cer Barclays Africa Group

Yasaman Hadjibashi

Mountaga Diop Founder & CEO BelCash

CEO Ethiopia Commodity Exchange

Aaron Fu

Ken Njoroge

Murad Qubbaj Associate Director, Business Channels Development Pio‐Tech

Ameya Upadhyay Principal, Investments Omidyar Network

Chris Principe

Managing Partner, Africa NEST.vc

CEO Cellulant

Ermias Eshetu

FinTech and the Positive Transformation of Banking in Africa

Media Partner Support Impact Partners

Associate Sponsors

Showcase Live!

THE WOLVES� DEN Supported By

Impact Media Partner

Radio Broadcast Partner

Online Broadcast Partner

FUTURE ENERGY NIGERIA

E V E N T

F O C U S

Addressing the Nigerian power crisis through industry connectivity and creative solutions

EVENT DETAILS WHEN: 7-8 November WHERE: Lagos, Nigeria WEBSITE: www.future-energy-nigeria.com

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FUTURE ENERGY NIGERIA has evolved from the West African Power Industry Convention (WAPIC). This energy conference and expo addressing the Nigerian power crisis through industry connectivity and creative solutions. After 14 years of successfully driving new and existing industry relationships across the region, WAPIC has established its base in Nigeria to support the privatisation of the Nigerian power space. A country going through a tough economic cycle, compounded by a struggling energy sector, it is now that the platform of a meeting place to engage industry stakeholders keen to represent the sector is more important than ever.

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This refreshed project will continue to drive collaboration, networking, solutions and positive results for a sector that begins to emerge from crisis; the only industry meeting point that discusses, debates and provides answers to the future development of the sector. Delivering a conference arena for consultative content, an exhibition platform for trade deals and networking for business growth; Future Energy Nigeria is the dedicated professional project that Nigeria needs to support its ascent from its current challenges.

SOUTH AFRICAN COMPANIES CAN APPLY FOR DTI FUNDING

EXPLORE THE OPPORTUNITIES IN THE NIGERIAN POWER & ENERGY SECTOR We have put together the Top 100 projects currently underway in Nigeria to help you identify areas of opportunity in solar, wind, bio-mass, grid infrastructure and gas. Contact us for details.

7 â&#x20AC;&#x201C; 8 NOVEMBER 2017

Pre-conference: 6 November 2017 | Site visit: 9 November 2017

Eko Hotel & Suites, Lagos, Nigeria Previously

West African Power Industry Conven on

Under the auspices of

FEDERAL MINISTRY OF POWER, WORKS AND HOUSING

T: +27 21 700 3574 I E: ade.yesufu@spintelligent.com

www.future-energy-nigeria.com

Presenting

18 - 20 SE P 2017 D U B A I WO R L D T R A D E C E N T R E

D U B A I S E R V E S A WO R L D O F H O S P I TA L I T Y Reflecting the soaring demand for new, adventurous leisure and dining experiences, GulfHost will redefine your performance in the fast-moving hospitality arena. Discover the A - Z of restaurant, bar and cafĂŠ solutions at the global melting point for multicultural cuisine

Get your free ticket at www.gulfhost.ae Organised by

Co-located events

Endorsed by