American Samoa business travel guide

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American Samoa

An unspoiled Polynesian paradise


AMERICAN SAMOA

American Samoa From pristine beaches and jagged mountains to stunning natural harbours and an intriguing WW2 history, American Samoa remains a relatively unexplored paradise Writer: Tom Wadlow | Project Manager: Matt Cole-Wilkin

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merican Samoa, an unincorporated territory of the United States, is something of a Polynesian gem. Sat in the southern-central Pacific some 3,500 kilometres southwest of the US state of Hawaii, it is made up of six Samoan islands – Tutuila, Tau, Olosega, Ofu, and Aunuu, along with the uninhabited Rose Atoll. The existence of these islands owes itself to volcanic activity millions of years ago. Except for the coral atolls, the islands’ terrains are rugged with deep inlets such as the harbour at Pago Pago. Indeed, it is described by the likes of Lonely Planet as breathtakingly beautiful, its beaches and hills combining to present an idyllic setting for a vacation. 2 | Asia Outlook issue 41

Though not rich with animal life, the forest-clad mountains do provide sanctuary for the likes of flying foxes, lizards and rare bird species, the tropical climate also seeing a constant temperate of between around 20 and 30 degrees Celsius all year round. The Samoan locals will also make any visitor feel welcome, most of them speaking English and a large proportion of the population residing in Pago Pago, the main port and administrative and commercial centre. And although traditional Samoan customs have been preserved, the people of American Samoa have been heavily influenced by US TV, music and food, making for a fascinating blend of cultures.


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AMERICAN SAMOA

The Business End AMERICAN SAMOA’S ECONOMY is centred around services and manufacturing, the government serving as the territory’s major employer. Agriculture is organised on a semi-commercial basis for the production of taro, bananas, tropical fruits, and vegetables, with a more formal fishing sector focussing on exporting tuna. Tourism is emerging as an increasingly important earner. In 2016, for example, visitors spent around $22 million on goods or services. “We’ve helped grow our cruise ships visits from six ships a year to averaging 20-plus a year, now bringing over 50,000 passengers annually to our shores,” explains David Vaeafe, Executive Director of the American Samoa Visitors Bureau (ASVB). “We have seen steady growth across the sector and room occupan4 | Asia Outlook issue 41

cy has grown over the years from 30 percent in 2009 to now around 70 percent annually across 260 rooms total.” While the numbers are certainly pointing in the direction of growth, American Samoa remains a relatively unspoiled destination, a big factor in why Vaeafe believes the territory makes for such an enjoyable visit. Moving forwards, the challenge will be to balance the need for economic gain against maintaining an authentic tourism experience.

FACTS & FIGURES

Capitals: Fagatogo and Utulei Languages: English, Samoan Area: 200 km2 Population (2018): 60,300 GDP (2015): $641 million Currency: US dollar Time zone: Samoa Standard Time Dialling code: +1684 Internet TLD: .as Climate: Tropical


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Out and About WHETHER IT BE relaxing on pristine beaches, hiking the trails of the resident national park or taking in some of the historical sites, there is plenty to occupy visitors in American Samoa. Asked for his recommendations, Vaeafe comments: “I would suggest going to the National Park of American Samoa, one of 59 in the US National Park System and the only one in the Southern Hemisphere, as well as the National Marine Sanctuary of American Samoa, one of 14 in the US and the largest in both size and marine life diversity. “American Samoa is also the last place on earth to see the final sunrise and sunset of every day and when you travel from Samoa to American Samoa, you cross the International

Dateline and travel back in time. “You should also visit the Manu’a Islands of Ta’u, Ofu and Olosega and visit ancient and sacred sites that even Samoan’s dare not go to because they are haunted by ghostly spirits to this day. “Another option is to visit some of the US Naval Sites like the guns at Blunts Point or the old naval buildings in Utulei and Fagatogo villages, including the Governor’s Mansion as American Samoa was a US Naval base from 1900 to 1957 and played an active

part in WWII against the Japanese. “There’s plenty of shopping at the local retail stores, and if you are looking for tailor made clothing the sewing shops around the island can make or copy anything for you within a day or two. Dining out at local restaurants is cheap and food portions are huge, with a range of food outlets from US fast food brands to American and Asian fare and local Samoan food.”

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AMERICAN SAMOA

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AMERICAN SAMOA

American Samoa Visitors Bureau MANDATED WITH PROMOTING tourism in the region is the American Samoa Visitors Bureau (ASVB), established in 2008 after former Governor Togiola Tulafono issued an Executive Order titled the Tourism Development Act. “Prior to this there was a Tourism Division within the American Samoa Government Department of Commerce for some 20-plus years,” explains Vaeafe. “The ASVB mandate is to create and build a viable tourism sector and I was hired as its first Executive Director in August 2009 to establish the office.” Here, Vaeafe takes time out to answer our questions about the association’s work and tourism scene in Americana Samoa more generally.

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Asia Outlook (AsO): Since inception, how has the ASVB developed and progressed in terms of its key objectives and the messages it tries to get across? David Vaeafe (DV): Since we started this office from scratch, the ASVB had to build everything from the ground up. With the support from the ASG Department of Commerce, we produced a new Tourism Development Plan which was delivered in 2010. The new tourism plan gave us a more focused roadmap on building up our tourism sector on the basis of a Public Private Sector Partnership model. The ASVB inherited a local young tourism industry that very much had little to no tourism industry experience/training but were passionate about their products and services. We spent the first few years through the support of US Federal Grant Funding conducting our successful ‘Tourism Export Ready Training Program’, which covered 95 percent of our industry, training them on the global tourism industry, relationships between airlines, wholesalers, retailers and online travel agents, how to produce commissionable contracts,

and marketing and sales. At the same time the ASVB undertook sales missions to New Zealand, Australia, USA and UK meeting with travel trade partners and travel media, training and teaching them about American Samoa, a new undiscovered PacIfic Island destination and US Territory in the heart of the Pacific Ocean. We built relationships with our international travel trade partners and have over the years run awareness and sales campaigns with such companies as Orbitz, TripAdvisor, Expedia, Wotif, Air New Zealand Holidays, Hawaiian Airlines and many others. The ASVB acts as the sales representatives for its entire industry and we fund all overseas destination marketing campaigns and will continue to do so until such time as our industry members can do their own. The organisation has re-joined the South Pacific Tourism Organisation (SPTO) after many years of absence, is a founding member of the South Pacific Cruise Alliance (SPCA and a member of the US Travel Association (USTA). Presently I am Chairman of SPTO and President and Chairman of SPCA.


BUSINESS TRAVEL GUIDE AsO: How would you say American Samoa has developed in recent years as a business travel hub and what are the key reasons behind its growing appeal? DV: American Samoa business sector is 100 percent locally owned and business owners have identified their niches in the market for products and services. One of the key tourism drivers here is shopping with locally owned stores (there are no US chain retailers here) bringing US products into the territory. We have no sales tax or GST here so buying “made in the USA” consumer products is very cheap and attractive to visitors. People who are visiting from neighbouring Samoa will hop on a flight (only 30 minutes) and come shopping in American Samoa for the day. You can buy everything from genuine branded products like Coach, Gucci, Prada, Nike and more. Besides the retail aspect, a lot of seasoned travellers are also looking for new destinations and American Samoa to most of the traveling public is an unknown. We are the last Pacific Island nation in the region to develop tourism. Our industry is very small, and we are 100 percent locally owned and operated, with no chain hotels and brands here. If we were to compare our islands with another in terms of tourism

development, American Samoa today is where Hawaii’s tourism industry was 75-plus years ago. AsO: Why, in your opinion, should someone visit American Samoa? SV: The are many! For example, a genuine unique experience, off the beaten track, Samoan culture and hospitality that is over 3,000 years old and a living culture, no five-star hotels or brands here, rainforest covered islands offering an ecotourism wonder, great shopping and no mass tourism. AsO: What trends are transforming the tourism industry in American Samoa at present? How are you responding to these trends? SV: One of the biggest changes taking place on island that we are seeing is a more empowered business sector. Recently the American Samoa Chamber of Commerce has set up a tourism subcommittee lead by one of our longest serving tourism industry members connecting with the grassroots communities and villages. The tourism sector re-established its own association, now called the Visit Amerika Samoa Association (VASA) which is bringing together private sector members to undertake projects to strengthen, grow and support the industry and work together with the

ASVB. We are also seeing industry members utilise more online marketing through social media and other platforms. The ASVB also passes on new sales and marketing opportunities and platforms to industry members to keep them updated on the changing global industry. AsO: How do you see American Samoa developing as a business travel hub over the next year to two years? SV: The ASVB will continue to actively market the destination and industry members at overseas consumer and key trade shows/events such as the Samoa Tourism Exchange, South Pacific Tourism Exchange, Inernational POW WOW, Seatrade Cruise Global and the Travel & Adventure Shows in the region and the US. We’ll continue to promote the destination as a small MICE market as well as helping develop existing and new businesses on island. Key projects the ASVB is involved in with other government agencies include the development of the old Inter Continental Rainmaker Hotel vacant site with a new 150-room hotel in the pipeline – watch this space. We are also working with our airline partners on additional services in the future from existing markets, but also new markets and carriers as well. We are actively involved with industry members to develop new products and services for visitors to make their experience in American Samoa a memorable one. AsO: Are you optimistic about the future of the tourism industry in American Samoa? SV: The tourism future for American Samoa is a positive one with continued steady growth. We now have a very engaged tourism sector and the ASVB will be there to support the industry and make it easier for them to operate with the support of other government agencies. Tourism is everyone’s business! Asia Outlook issue 41 | 9


AMERICAN SAMOA

Outlook Recommends “Mention of this distant archipelago more often than not elicits a blank stare, but despite its mundane moniker and confusing status (it belongs to, but isn’t a part of, the US), American Samoa is one of the most breathtakingly beautiful pockets of Polynesia” – Lonely Planet

TOUR O P ERATO RS

ACCO M M O DATI ON

FOOD AND D RI NK

Tradewinds Hotel

Tisa’s Barefoot Bar

Moana O Sina

Manuia Restaurant

Pago Pago Tradewinds Tours With decades of experience in promoting tourism in Pago Pago, Pago Pago Tradewinds Tours specialises in all types of holidays to the destination, from cruise ships to package trips. With an unrivalled knowledge of Samoan culture, you can be assured of being looked after if you arrange your visit through Pago Pago Tradewinds Tours.

The Koko Bean Cafe IceBreaker Bar & Bistro Va’oto Lodge

AI RL I NES SERV I NG PAGO PAGO

Hawaiian Airlines Tour American Samoa Pure Travel 10 | Asia Outlook issue 41

Polynesian Asaga Inn

Talofa Airways


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AMERICAN SAMOA

Transport Links OWED TO ITS geography, air and sea are the modes of transport that will get you around American Samoa. Detailing some of the options, Vaeafe says: “American Samoa has direct flights twice a week all year round from Honolulu on Hawaiian Airlines and during the summer and Christmas holidays they will go to three flights a week and flight time is five hours one way. “There are 15 flights a day between Samoa and American Samoa on two airlines. Samoa Airways offers nine flights and Talofa Airways offers six flights a day, Flight time is 30 and 20 minutes respectively on both carriers. Samoa Airways also provides domestic flights between Tutuila Island and the Manu’a Islands daily.

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“Talofa Airways also operates a twice a week flight from American Samoa to Tonga, flight time is two hours one way. “There is also a once a week ferry service operated by the Samoa Shipping Corporation from Apia, Samoa to Pago Pago, American Samoa every Wednesday (Samoa time) returning Thursday (American Samoa time) and the sailing time is around five hours or more depending on sea conditions.” In terms of arriving at American Samoa, all international flights arrive at Tafuna International Airport, 15 kilometres southwest of Pago Pago Harbor.


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Landmark Attractions NATIONAL MARINE SANCTUARY OF AMERICAN SAMOA

NATIONAL PARK OF AMERICAN SAMOA

“National Marine Sanctuary of American Samoa is located in the cradle of Polynesia’s oldest culture. The sanctuary protects extensive coral reefs, including some of the oldest and largest Porites coral heads in the world, along with deep-water reefs, hydrothermal vent communities, and rare marine archaeological resources” – americansomoa.noaa.gov

“The National Park of American Samoa welcomes you into the heart of the South Pacific, to a world of sights, sounds, and experiences that you will find in no other national park in the United States. Enjoy this unique national park and the welcoming people of American Samoa. We are here to protect its rich culture and natural resources” – National Park Service

OFU AND OLOSEGA ISLANDS

AUNU’U

“These twin islands, separated by a deep channel but linked by a bridge, are as close to paradise as it gets. Ofu’s lone village crouches at its western end, leaving the rest of the island largely – and delightfully – uninhabited. Taking up its southern shoreline, exquisite Ofu Beach is four kilometres of shining, palm-fringed white sand, flanked by outrageously picturesque peaks that rise behind it like giant shark’s teeth” – Lonely Planet

“At the north end of the island is Pala Lake, a deadly looking expanse of quicksand whose fiery red hue is best appreciated at low tide. Within Aunu’u’s central volcanic crater lies Red Lake, filled with eels and suffused by a preternatural glow at dusk” – Lonely Planet

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Business Travel Guides joe.palliser@outlookpublishing.com Tel: +44 (0) 1603 959 676 jordan.levey@outlookpublishing.com Tel: +44 (0) 1603 959 668 krisha.canlas@outlookpublishing.com Tel: +44 (0) 1603 959 682 matt.cole-wilkin@outlookpublishing.com Tel: +44 (0) 1603 959 669 w w w. a s i a o u t l o o k m a g . c o m


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