AUSTRALIAN BUSINESS EVENTS ASSOCIATION
To make a real and lasting impact on the country’s dynamic business events industry, Melissa Brown, CEO, outlines the core pillars that the Australian Business Events Association must action and simultaneously work across
APAC Outlook (AO): Firstly, could you talk us through the vision and mission of the Australian Business Events Association?
Melissa Brown, CEO (MB): Our vision is for the business events industry to be a valued and powerful driver of the Australian economy. We know that business events are already an integral and impressive contributor to the economy, generating AUD$36 billion in direct economic benefit, and we are working to build upon our strengths as well as achieve widespread recognition.
Our mission at the Australian Business Events Association (ABEA) is to promote the business events industry and drive member prosperity through industry development, networking, research, and advocacy.
ABEA is the outcome of many years of campaigning by the business events community to have one unified voice to represent the industry. The incredible response we’ve received in terms of membership, industry engagement, and global partnerships affirms that our mission and vision speak to our community.
AO: What is your current take on the business events industry in Australia? Is it a particularly exciting or challenging environment to work in?
MB: I would call this an exciting time for the industry. The Australian business events industry is strong with good projections moving forward and positive financial support across many states. That said, we are also conscious of the impact of cost of living pressures, with clients booking late and tight margins for all parties involved.
Business events are constantly seeking ways to innovate and improve, providing new and unique customer experiences, and from an industry perspective it’s an eternal drive for talent.
To this end, we’re supporting emerging and existing
professionals through training and highlighting career pathways, whilst promoting the industry to attract a new cohort of individuals to the sector.
AO: How critical are business events to the prosperity of the Australian economy and society?
MB: The business events industry is extremely important. There are almost 500,000 business events happening annually - that’s the equivalent of 3,600 Taylor Swift Australian tours every year!
Therefore, business events are critical to innovation, trade, and investment across all industries. We are supporting everything from science and health to education and engineering.
In terms of society, business events are hotspots for innovation and lasting change. Recently, we celebrated the 10-year anniversary of AIDS 2014, when more than 13,000 delegates, visitors, and media members descended on Melbourne.
Beyond the media coverage and economic impact, new legislation was brought in to decriminalise the transmission of HIV; the Melbourne Declaration and the AIDS 2014 Legacy Statement were all a result of this business event.
AO: As the voice of the industry, how does the association represent the unified ambitions of the Australian business events industry and its people?
MB: As we are very much focused on advocacy, our organisation is designed to have issue-led committees actively working across the nation.
We have specialist member groups focused on sustainability, work health and safety (WHS), emerging leaders, and education, as well as sector pillars representing venues, destination bureaux, suppliers, and organisers, and a chapter in each state and territory of Australia.
WHO MAKES UP THE AUSTRALIAN BUSINESS EVENTS INDUSTRY?
• Industry suppliers
• Event hosts or organisers
• Government and government agencies
• Venues
ABEA Connect – Celebrate Sydney 2023. Photography: orlandosydney.com
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A TEAM OF EXPERTS
Managed by a world class team of passionate professionals, ICC Sydney creates extraordinary experiences every time – achieving unmatched client satisfaction ratings at 99%. Delivering success is in ICC Sydney’s DNA, so whether you are organising a convention for thousands or a bespoke corporate event, the team is committed to seamless execution. To date, ICC Sydney has hosted some of the world’s most highly regarded events including the SXSW Sydney, Sydney World Pride Human Rights Conference, Salesforce World Tour, Association of Southeast Asian Nations (ASEAN) to the ASEAN-AUSTRALIA Special Summit and more.
LEAVING A LEGACY BEHIND LONG AFTER THE EVENT CONCLUDES
For ICC Sydney, hosting events is about more than the numbers. The venue is a champion of change and community, with deep local connections. Through ICC Sydney’s industry-leading Legacy Programme, the team is able to enrich delegate experiences by providing clients with a platform to give back and connect with the community across five dedicated streams – First Australians, Creative Industries, Innovators and Entrepreneurs, Generation Next and Sustainable Events.
A LASTING CULTURAL IMPRESSION
ICC Sydney is privileged to house one of Australia’s most spectacular collections of artworks, often referred to as “Sydney’s
secret collection”. It houses more than 30 works from the likes of Brett Whiteley, John Olsen, Sandra Leveson, Lloyd Rees and Ken Done, alongside major works from esteemed Aboriginal and Torres Strait Islander artists such as Gloria Tamerre Petyarre and Long Jack Phillipus Tjakamarra, and allows delegates to immerse themselves in a gallery-like experience.
EMBEDDING LOCAL INNOVATION
ICC Sydney is in a unique position to connect clients with Australian startups, innovators and entrepreneurs who are leaders in their field. It’s not just about networking and collaboration; ICC Sydney has created an environment that inspires so you can form partnerships that cultivate a powerful legacy for your events and foster new ideas.
FEEDING YOUR PERFORMANCE
ICC Sydney’s world class, diverse chefs create mouth-watering, eyecatching dishes that showcase the very best of Australian produce with sustainability at heart. They take guests on a gastronomic tour of the local Sydney region while celebrating and directly supporting local farmers and growers. ICC Sydney is committed to looking after the planet and safeguarding the unique environment of Australia for future generations.
AN ENVIABLE WATERFRONT LOCATION
Situated at the intersection of Sydney’s academic, cultural and technology precincts, ICC Sydney affords delegates convenient access to one of Australia’s most cosmopolitan cities. Boasting 42,000 nearby hotel rooms, 700+ direct international flights, 85 museums, 65 cinemas and 140 art galleries, Sydney offers much more than stunning beaches, great food and wine, and the world’s finest harbour. ICC Sydney is within walking distance of multiple transport links, a variety of hotel rooms, and the city’s financial services district at Barangaroo.
Unlike anywhere else in the world, Sydney is the perfect place to host a business event, learn something new or take a well-earned break.
“FOR US TO MAKE A REAL AND LASTING IMPACT, WE NEED TO SIMULTANEOUSLY WORK ACROSS FIVE AREAS – ADVOCACY, RESEARCH, INDUSTRY DEVELOPMENT, PROFESSIONAL DEVELOPMENT, AND COMMUNITY. IT IS CRITICAL THAT WE ACTION THESE CORE PILLARS SO WE CAN CREATE MOMENTUM IN THE SECTOR”
– MELISSA BROWN, CEO, AUSTRALIAN BUSINESS EVENTS ASSOCIATION
These committees all feed up to the board, champion ideas and activities, and take a lead on the work needing to be developed in these areas.
In addition, we are constantly seeking opportunities to build national relationships with the federal government and supporting research so we can provide the data necessary to make an impact within these relationships.
ABEA is also building international partnerships to enhance the Australian industry on a global scale. To date, we have alliances with the Joint Meetings Industry Council (JMIC), the Global Association of the Exhibition Industry (UFI), and the International Congress and Convention Association (ICCA).
AO: What real and lasting impact is ABEA making on the growth and development of the sector?
MB: For us to make a real and lasting impact, we need to simultaneously work across five areas – advocacy, research, industry development, professional development, and community. It is critical that we action these core pillars so we can create momentum in the sector.
These pillars simultaneously support:
• The individual – Through access to professional development, networking, and mentoring.
• Our industry – Through the development of WHS frameworks and consistency in sustainability reporting, to name a couple of areas.
• The macro issues of government – Through venue development, bid funds for inbound conferences, and national research.
In this way, we are supporting the work of events professionals today, the organisations in which they work, and the sector at large – we must address all areas at once.
In addition, raising awareness of the sector through campaigns helps us to educate the public, government, and stakeholders on the size and scale of the space and its contribution to Australia.
As our members work across all industries for their clients, we can also make a big impact by supporting diversity and inclusion principles and sustainability outcomes. We champion the work our members are doing in this area by raising awareness and increasing accessibility to real solutions, expertise, and case studies.
Lasting impact will take time, but with sustained efforts in advocacy and through continual feedback from our members and the wider industry with regards to emerging trends and challenges, we’re confident in the growth and development outcomes.
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Melissa Brown (centre) with the ABEA management team
“THERE ARE ALMOST 500,000 BUSINESS EVENTS HAPPENING ANNUALLY – THAT’S THE EQUIVALENT OF 3,600 TAYLOR SWIFT AUSTRALIAN TOURS EVERY YEAR!”
– MELISSA BROWN, CEO, AUSTRALIAN BUSINESS EVENTS ASSOCIATION
AO: What projects or initiatives are the association involved in for the rest of 2024 and beyond?
MB: We have an enormous range of initiatives on the go for our members and community.
Our Knowledge Programme is rapidly growing as we bring member insights to the fore through national
webinars offering real-life experiences and learnings. We also host a Sustainability Series to bring to life the real solutions and challenges being faced in the industry to encourage knowledge exchange.
Our very first ABEA Conference, which is running from 10th – 11th December, will bring together our community to focus on the future of our sector, with an emphasis on storytelling and designing the impact we want to have.
We additionally have quarterly member networking events that happen simultaneously across the country. These are agenda-free, casual events to support relationship building across the sector.
Furthermore, we are providing professional development for all levels, including emerging leaders, senior leaders, and for the first time this year, middle managers, who are offered a highly valuable educational opportunity with mentorship to support our people.
Finally, we are also planning to launch the inaugural Business Events Week in 2025.
• Research – We want to quantify the business event industry’s size, impact, and contribution to provide insights to sound policy development.
AO: How do you see the business events industry developing in Australia over the coming years?
MB: I see it going from strength to strength; we are already a global leader and I see us remaining one. I know we will be a driver of sustainable innovation and foster greater collaboration across venues, organisers, and suppliers to find the solutions we all need.
The desire to meet face-to-face will never go away, and the role of business events will remain central to trade, education, knowledge exchange, and innovation. We see the sector having more of a say in the issues that affect us and the issues that we impact.
AO: Finally, what are the association’s key priorities to continue representing and supporting the industry?
MB: Earlier this year, we finalised a five-year plan with detailed strategies for each area of work to guide us in representing and supporting the industry. There are five major strategic areas that ABEA will focus on, namely:
• Advocacy – We will become the one powerful voice for the sector, leading the relationship with government.
• Community development – As a new organisation, we wish to cultivate an engaged, vibrant, and impactful community of business events people.
• Membership – We will drive membership growth, scale, and depth.
• Communication – We will continue to tell stories and showcase the evidence of our work and impact.
Top row: ABEA special event at ICC Sydney with Lüp Ticketing, September 2023. Photography: orlandosydney.com Bottom row above: Day one at AIME24.