Northern Accountants: Employee Value Promise

Page 1

Value
Employee
Proposition

The Way We Do Things

At Northern Accountants we recognise that people are critical to our business.

If you have heard about us, you will know that being a team, fostering a culture that people want to work in, and creating an environment that brings out the best in everybody is who we are.

What you may not know is that we are a WHOLE lot more than that and we have a comprehensive people plan in place to ensure that we are not just different, but innovative in our people ethos.

Driven by our desire to be industry leading and guided by our values, read on to find out what working at Northern Accountants and being part of #TeamNA really means...

Team NA Work NA You NA Grow NA Flex NA

Be Involved and Have Fun

Communication

Know exactly what goes on in the business. We are open about our goals and all aspects of how the business is performing. Then we have an excuse to celebrate success together (obviously).

Be Involved

Let’s face it, you know your job better than we do! We always want to improve, so we want your ideas. You can challenge and help drive improvements in all areas of the business

Clarity

Understand what is expected of you and those around you

Build Better Relationships

Our varied events calendar is designed to make sure we do plenty of fun stuff to balance spending time with clients with quality time as a team

Charity

Giving back is important to us. We have a range of initiatives to ensure that as well as sharing success with our team, we support those around us too

Working as a Team

Communication

• Road map sessions

• Half-year Business Review

• Weekly team brief

• Weekly department meetings

• Shared goals

Involvement

• Involved in decision making

• Focus groups

• Employee engagement survey

• Open door policy

Playing as a Team

Relationships

• Team Building Events

• Client Socials

• Fresh Air Days

Charity

• Monthly Team Charity awards

• Charity Golf Day

• Fantasy Football League

• Giving back budget

Events Calendar

Work is about the time we spend together and the relationships we build, as much as the work we produce

Jan

‘Goals for the Year’ Meeting

Start the year as we mean to go on

Feb

Mar

Industry Awards

Celebrate our success together

Charity Walk

Giving back, together as a team

Apr

May

Easter Eggs

For the kids (and big kids)...

Client Social

with all our clients and friends of NA

Jun

Charity Golf Day

Northern Accountants Style - Fore!

Jul Aug Sep

Business Review and Team Day

Time to reflect, plan and celebrate

Fantasy Football Launch

Getting bigger every year

Oct

Nov

Accountex Team Day

A day to test the latest products

Dec

NA Accountancy Awards

Some serious, some a little less so!...

Dec

Client Christmas Social Party

Kicking off the festive period in style

Christmas Party

Celebrate the year together as one team

Secret Santa

Funnier the better, generally involving pizza and potentially prosecco

Sometimes it’s the little things that make a difference

It is important that we create a culture and an environment that reflects our personality and identity. But we are also big believers that the little things make a difference and can set you apart too. Some of the things we do for our team are;

• Breakfast and refreshments are always provided, nobody wants to be hungry at work do they?

• We have really nice coffee (you are welcome to try it)

• Music in all our work spaces – cannot guarantee it is going to be good though

• Clothing Allowance – yes that’s not a typo! Grab that coffee and we will tell you more

• We have a flexible dress code policy, it flexes with you

• The latest tech – as an industry leader in the digital space, our tech always leads the way too!

All About the Extras

Extras

• Breakfast

• Free Coffee

• Monthly Lunches

• Music in all rooms

• Clothing Allowance

Place

• Environment policy

• Dress code policy

• Free Parking

• Latest Tech provided

Helping you to be Happier, Stronger, Fitter

We want to provide all our team with the opportunity to be physically fitter, and happier in their work as a result. We do this in a number of ways;

Elite Physio team working on an individual basis with you

• Physio Sessions

• Health Plans and Monitoring

• Strength Sessions

Health and Well Being Sessions

• Delivered by leading professionals

• Tailored to your needs

• Range of topics designed for you

Health Insurance for everyone

• Fast track access to a range of medical professionals

• Cover for health-related costs

• Range of services and resources to support you

A Happier You

Another important aspect is to ensure you are happy in your role. We know that being happy in your work makes you better at work. We have various mechanisms designed to promote the conversation around YOUR Job Satisfaction and making sure we do what we can to maximise it

Putting You First

Health

• Quarterly Physio sessions including bloods, exercises and education

• Informative training sessions

• Health Insurance

• Cycle to work scheme

Job satisfaction

• Job satisfaction review

• People and Culture Strategy Group

• Job variation reviews

• Continuous improvement programme

• Monthly Appraisals

• 1-2-1 and Group Coaching Sessions

• Monthly Internal Surveys

Helping you to be brilliant at what you do

We have a very simple model when it comes to helping you grow and achieve at Northern Accountants

Support all aspects of your Personal Development

Provide the progression pathways for you to achieve YOUR goals Financial recognition for your contribution 1 3 2

We invest heavily in individuals as we firmly believe that if you are good at what you do and you do things the right way, then it is our responsibility to give you our full support. Ultimately the better you are the more we benefit! But it is also very much the right thing to do….

Oh and we won’t hide you away in the fear of you getting poached – we simply make it so you don’t want to work anywhere else

What YOU get

(and why you should work for us)

Professional Qualifications

Your professional development matters to us so we have put together a comprehensive training package to ensure that you get the support you need to perform your role and achieve your ambitions. Funded training, time off for your exams, and our full support is available as part of your role at Northern Accountants

Progression

We have all the systems in place to allow you to know exactly what you need to do to get to the next level. We know this is important to everyone, no matter what stage of your career you are in. Appraisals are monthly, quick and effective and most importantly, allow you to shape your own future

Continued Professional Development

We know that your CPD is important to you so it is important to us. We have put in place a firm wide support and training framework to meet your CPD requirements to enhance your knowledge. Using the 20:20 training platform you will benefit from;

• Access to 120+ hours of relevant CPD webinars

• Access to resources including templates, tools, and calculatorsoffering more value to clients

• The ability to join focus groups in specific sectors - for example, Construction or Property to discuss more in-depth industry problems and how to assist clients in these areas

• Weekly newsletters which you can tailor to your interests

• Personalised interactive account with calendars and reminders

What YOU get

(and why you should work for us)

Financial

We know being financially recognised for the work you do is important to you and it is important to us. We will actively ensure your pay scale is in line with the top of the industry average and crucially we will approach you before you approach us!! Now there’s a challenge

Personal Development

We love to see people grow personally as well as professional so we invest heavily in your personal development

As part of working with Northern Accountants, you will get access to your own Personal Development Coach who is there to help support you on all aspects of your working life.

They will help you identify areas you want to improve on and give you the skills, training and techniques to manage situations, improves habits, or learn new skills.

Be the best version of you

Personal Development

• Monthly PPD coaching

• Monthly team sessions

• CPD

• Professional qualifications

• Accountancy show access

Progression

• Appraisals

• Training academy

• Development pathways

Financial

• No prompt recognition

• Highly competitive salary structure

• Portfolio benefits

• Bonus schemes

• Royal London pension contribution 5%

A Balanced Approach to Working

Our approach to work has never really altered, we have had the ability to work remotely since 2018 and have always had the ethos that work is always about give and take - it’s how good teams operate.

A Flexible Approach

We work primarily from the office because we believe….

• You are able to learn of each other

• It maximises the opportunities for our younger team to learn

• You don’t miss crucial client information

• Facilitating change and improvement is easier

• You have the best technology available

• Being around people in a great environment is better for you

• Leave work at work

But we balance that by having the following policies in place

• Work from home when it suits you

• No ask start late/leave early – just do it

• Finish at 2pm Fridays (everyone wants this surely)

• Family comes first – Plays, sports days, appointments, don’t make the time back, just enjoy those special moments

• Christmas Shutdown – non-negotiable!

• Birthday off – Also non-negotiable (and free)

How We Work

Time

• 2pm finish on Fridays

• 25 Days Holiday plus Statutory

• Buy back holidays (max 5 days)

• Day off on birthday

Lifestyle

• Flexible working

• No ask leave early/late

• Family first

• Christmas Shutdown

Our Guiding Principles The NA Way

Our values provide a clear set of ground rules, establishing a foundation and guiding principles for decision making, taking action and being part of #TeamNA

They are important because they

• Support our vision

• Shape our culture

• Reflect who we are

They are the essence of our identity

Get what needs to be done - done Our values shape our business Believe everything can be done better Think beyond your own needs Be brilliant at what you do Love what you do Commitment TeamNA way Support Inspire Challenge No Almost Maybe Nearly try again Nope No Almost Maybe Nearly Try again Nope Enjoy

Delivering Excellence for our Clients

1. Service

Every touch point anyone has with Northern Accountants is seen as an opportunity to impress - the way we greet clients, how we answer the phone, the response times to queries, software support, all the way through to high impact meetings such as Management Accounting and Tax Planning.

2. Relationships

It is essential that anyone associated with Northern Accountants feel part of something. Building strong relationships is paramount to providing an excellent and enjoyable client experience. Our business model is designed specifically to provide you with the time and resource to facilitate this.

We have four Core Objectives, which we focus on delivering for all clients

3. Delivery

We pride ourselves on delivering accurate real time information, with aggressive internal deadlines to make sure this happens. All clients can expect comprehensive reports delivered quickly and accurately, including Month End Reports, Taxation Figures, Management Accounts, Year End Accounts and more.

4. Quality

Another non-negotiable in the way we work. With a highly experienced team, powerful systems, and stringent review processes in place. Our aim is to deliver the highest possible levels of quality in the work we do.

Introducing the NA Way

Dedicated Onboarding Team

Aimed at ensuring new clients are brought into the business seamlessly, understand our expectations of them, and with all outstanding queries resolved

Platinum Xero partners

All internal clients and 95% of External Clients are on Xero. We have a team of Xero experts and a consistent way of working with our clients

Full Bank Access and Dext Accounts for all Internal Clients

Ensuring that we are not waiting on clients for information

At Northern Accountants we have a very specific way of working. It is aimed at providing the highest levels of service and quality for clients.

Bespoke Business Management System

Internally developed Business System gives you full visibility of your workloads and manages all aspects of the business

Structured Meeting Agenda

Ensuring consistent approach to all meetings and providing clients with a comprehensive review of their current position

No Time Sheets

Working on fixed rate pricing means that we don’t clock watch or fill in cumbersome time sheets

The NA App Stack

Taking a quality over quantity approach to Accounting software, we believe that to optimise the client experience it is essential to focus on software that delivers what the client needs.

Oh and we also have our very own software development hub #NA Analytics producing everything from tax planning, performance dashboards, and client analytics - if you can think it, we can build it. Want to find out more? then reach out to our team who would love to discuss your ideas.

PRACTICE MANAGEMENT

ACCOUNTING P A Y R O L L
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GANAM E M E N T A C C OUNTS
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COMMUNICATION

Our Roles at Northern Accountants

Assistant Accountant

AAT Level 4 Qualified

Managing a portfolio of clients, supported by your production team, you are responsible for the delivery of your clients’ VAT, CIS, Month Ends, Management Information, and Accounts Production. Supported by your Client Manager, this crucial role is our day-to-day link with clients ensuring they receive accurate information and supporting them with their accounts and software queries.

Onboarding

AAT Level 4 Qualified

Working on onboarding clients, training support for clients and new starters, and providing cover and support throughout the business.

Accountant

Part Qualified

Managing a portfolio of Limited companies, supported by your ACM, you are responsible for ensuring the delivery of a portfolio of smaller Limited Companies. You will deliver Year-end meetings, basic Tax Planning, Self Assessments, and support clients with their enquiries. Excellent role for those wishing to make the step to a Senior Client Manager position once professionally qualified.

Senior Accountant

Professionally Qualified

A client facing role, managing a small portfolio of more complex clients requiring full accounting services. Supported by your ACM team, you will be responsible for delivering all meetings including: Monthly MI, Quarterly Reviews, Tax Planning, and Year End Meetings. Building strong relationships with your client base, you will be available for complex queries and general business support. As a Senior member of the team you will also undertake management activities and be part of the Senior Leadership Team and playing an integral part in the future development of the business.

Director

Professionally Qualified

Our Most Senior Accounting role. Building on your work as a Senior Client Manager but with a much smaller portfolio. The Director is responsible for managing and growing a Divisional portfolio. Supported by your wider team, you will have a smaller portfolio allowing you time to focus on Business Development as well as strategic planning and management of your team.

About You

We look for two key qualities when bringing people into our team...

Attitude

We look for people that would fit our culture and how we do things. If you are personable, like working in a team, support those around you, then the chances are we are the right business for you

Everything else we can teach.

Ability

At Northern Accountants we love working with talented people who have the ability and desire to continue to improve. Watching people develop and grow is one of our favourite things

Oh and we don’t do interviews, we will just have a chat over a coffee (or similar), we can tell you more about what we do, and you can ask us what you want, this is very much about you making sure this is the right move for you too.

Get in touch

If you think that this is the place for you, and if you want to find out more about working at Northern Accountants, just get in touch

0113 218 9552

@northernacc

/NorthernAccountantsLtd

@northernacc

Northern Accountants Ltd

recruitment@northernaccountants.co.uk

northernaccountants.co.uk

Olympus House

2 Howley Park Business Village Pullan Way Leeds LS27 0BZ

We’re looking forward to having a chat with you!

northernaccountants.co.uk

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