RELATIONSHIP MANAGER, MIDDLE EAST OCTOBER 2021
ABOUT THE FRED HOLLOWS FOUNDATION The Fred Hollows Foundation is a leading international development organisation that is committed to ending avoidable blindness worldwide, and has restored sight to more than 2.5 million people around the globe. The Foundation works in more than 25 countries, strengthening health systems and working in partnership with local communities, health bodies, and governments, empowering them to improve eye health outcomes. Our partnerships continue to improve the quality of life for people all around the world, directly impacting the achievement of the Sustainable Development Goals in all the countries where we operate.
VISION We see a world in which no person is needlessly blind or vision impaired.
PURPOSE We are determined to deliver Fred Hollows’ vision of preventing blindness and restoring sight. We work around the world so that no one is left behind, and in Australia we work tirelessly to ensure that Aboriginal and Torres Strait Islander people can always exercise their right to sight and good health. Our priority is to work with communities to improve their own eye health. We do this through life-changing surgeries and treatments, training doctors and health workers, generating new ideas, and pushing for change at all levels – from local to global. 2
THE ROLE ROLE:
Relationship Manager, Middle East
LOCATION:
Dubai, United Arab Emirates
EMPLOYMENT TYPE:
Full time, Permanent
REPORTS TO:
Head of Development UK, Europe, and Middle East
SALARY:
Competitive with generous benefits
TRAVEL:
Domestic and international travel will be required.
The Relationship Manager is accountable for locating, maintaining, and nurturing strategic partnerships in the UAE and Middle East. The ultimate goal is to forge strong, deep relationships with foundations, family foundations, government/sovereign funds and influential individuals, from the region who share our goals and values, in a manner that extracts both shared value and mobilizes financial resources for our life-changing work in East Africa, the Middle East, Afghanistan and Bangladesh. We are looking for a person to join our team for the long run. You will be passionate about using your partnership and relationship building skills, traits, and experience for the good of others, especially in Afghanistan, Bangladesh, Palestine and/or East Africa. You are the sort of person who is excited when they find and articulate the shared value and opportunity between partners, and you will have the ability to leverage that value into financial resources for impact on the ground - taking pride in your pivotal role. You are most likely a mid-career professional, seeking greater experience, learning and exposure to a diversity of models, contexts and cultures whilst drawing on your current success and deep understanding of the UAE, Islamic giving and the region. You will see this role as a critical, logical, and strategic next step in your international career by joining a highly respected, trusted and professional international development actor.
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THE ROLE The Relationship Manager will be responsible for: 1. Securing and leveraging the Foundation’s existing network of supporters and stakeholders in the UAE and wider region and defining their value addition and needs in respect to our mission and strategy. 2. Identifying, approaching, and developing a range of new key, strategic partnerships in the not-for-profit and for-profit sectors and through these ‘opening up’ relationships and resources from the sources of sovereign and individual philanthropy in the UAE and region. 3. Working with the Head of Development UK, Europe and Middle East, and your colleagues and advisors in the UAE, to develop and deliver a strategic approach to developing and maintaining key, strategic partnerships, and related value. 4. Ensuring that the Foundation, our impact, values, mission, experience, quality and brand are clearly and culturally appropriately communicated and understood by strategic partners in a way that builds long-term trust, transparency and collaboration. 5. Drawing on their programme and proposal development colleagues in Afghanistan, Palestine, Bangladesh, East Africa, the UK and Australia, to ensure that opportunities presented to, and designed with, strategic partners remain appropriate, high-quality and serve the needs of all stakeholders. 6. Other areas as directed by management, relevant to the Strategic Initiatives team and Public Affairs Division. 4
CANDIDATE PROFILE EXPERIENCE
SKILLS
i) Essential • Demonstrated success in developing, nurturing and managing key, high-value partnerships in the UAE and/or region. • Deep knowledge of the structure, culture, values and needs of philanthropic giving in the region. • Demonstrated experience working in the region for a national NGO, family foundation, individual foundation or government/sovereign fund. • Demonstrated success of collaborating with partners to define shared value and values that have led to financial investment and impact. • Worked in multi-cultural and highly diverse teams. • Demonstrated experience, presenting key messages via a range of mediums including faceto-face meetings, presentations, panel debates, conferences and/or marketing/networking forums
• Arabic and English speaker where Arabic is the first language. • Ability to appropriately, respectfully and compellingly represent The Foundation to partners in meetings, negotiations and other forum and build long-term, durable partnerships. • Ability to broach different cultural needs and contexts of our strategic partners from the region, colleagues in multiple contexts and the organisations. • Excellent interpersonal skills and keen listener with the ability to maintain and nurture a wide variety of diverse relationships utilising a locally appropriate, collaborative and consultative approach. • Outstanding communication skills, with the ability to understand and clearly communicate complex messages, in a compelling manner to partners, stakeholders and colleagues. • An ability to identify, define and articulate shared value and the shared opportunity with strategic partners and the shared long-term goals. • Ability to work independently with limited supervision, and as part of a small team whilst delivering on key performance goals and remaining highly collaborative. • Business acumen to identify new ideas for partnership and impact.
ii) Desirable • Worked in an existing UAE or regional NGO or family foundation in the eye-health, health or humanitarian field • Worked in an International NGO with impact in Afghanistan, Bangladesh, Palestine and/or East Africa, preferably in the eye-health, health, or humanitarian field • Demonstrated success in managing high-value ($10m+) long term strategic partnerships and/or programmes with UAE donors, NGOs, high-net worth-individuals and/or sovereign/ government development funders.
QUALIFICATIONS • An MBA or tertiary qualification in Business Administration, Marketing, Communications, or similar field
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HOW TO APPLY All correspondence, at this stage, should be via Oxford HR. To apply for this post, click on the “Apply” button on the job advert page, complete our online application form, and submit your CV and cover letter. Please provide a CV and cover letter in two different documents, which should be prepared before applying as they will be considered in the application process. The cover letter should be no more than two pages long and explain why you are interested in this post and how your skills and experience make you a good fit. The document should be saved in MS Word in the following format: Your First Name-Your Last Name-Document Name-Date (mmyy) e.g., Pat-Jones-CV-102021-FH Foundation or Pat-Jones-CoverLetter-102021- FH Foundation.
TIMELINE Closing Date: First stage interviews: Final interviews:
10th January 2022 TBC TBC
SELECTION PROCESS All candidates will receive an update regarding their application after the closing date. We advise candidates to add the role mailbox (tfhfrmme@oxfordhr.co.uk) to their safe senders list and regularly check their spam folder.
EQUALITY STATEMENT Equality and diversity are at the core of The Fred Hollows Foundation values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.
QUERIES If you have any queries on any aspect of the appointment process, need additional information, or would like to have an informal discussion, please email at tfhf-rmme@oxfordhr.co.uk in the first instance.
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ABOUT OXFORD HR Oxford HR operates globally - mainly within the international development and charity sectors. We carry out retained executive search mandates at board and senior management levels. We also offer human resource and organisational development consultancy. Oxford HR has many years of experience in search as well as an extensive network of international development, social sector, corporate, public sector, and academic contacts from across the world. We carry out comprehensive and often international searches designed to meet the specific needs of our client.
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