International SOS - Regional Director, Government Services - Global Healthcare Systems, Asia Pacific

REGIONAL

DIRECTOR,

GOVERNMENT

SERVICES - GLOBAL HEALTHCARE SYSTEMS, ASIA PACIFIC NOVEMBER 2022

ABOUT INTERNATIONAL SOS

International SOS Group has an established presence in the Government Services industry. It is a preferred supplier of medical services to key Government clients globally that complement and supplement client capabilities primarily in overseas settings. The range of services includes medical and public health technical assistance and solution design; full implementation of medical and public health programs, including infrastructure, clinic/healthcare system design and delivery, medical and public health capacity building and staffing, rapid deployment and associated services, including medical supplies. In addition, International SOS provides medical assistance services, medical evacuation capabilities and security consulting services to clients.

The Government Services client base is very broad and in total the Group works with over 300 Government organisations worldwide and includes departments and agencies of the US Federal Government; other major governments for their overseas programs (such as UK, Australia, France, Singapore, Japan, Belgium, Sweden, Netherlands, Canada amongst others); UN organizations; the EU and its agencies; multilateral banks, such as World Bank, Asian Infrastructure Investment Bank, and Asian Development Bank; and other intergovernmental organisations such as NATO, NSPA and GAVI. In addition, International SOS works with and provides medical support services to the staffs of many major NGOs and government contractors. This is in addition to our significant business with commercial clients as International SOS serves over 65% of the Fortune 500 and has over 10,000 Corporate clients for its full range of services.

Our goal is to be a trusted and preferred partner to implement world-class projects globally for funders supporting global health/medical services. International SOS operates throughout the world and has a physical presence in 90 countries, many of which are focus countries for the global health donor community. One of our key strengths is that we employ local medical and global health practitioners on the ground living and working in the communities we serve and support. This local presence includes provision of significant capacity building opportunities for our local workforce and developing long-term local partnerships. We wish to utilize our global network to make sustainable improvements in healthcare systems globally and to establish emergency medical services backed by telemedicine and innovative digital systems. We intend to offer our full set of services and capabilities to this end.

International SOS will build off our existing proven capabilities and global footprint to expand our profile and business in the field of strengthening Global Healthcare Systems. With a specific focus on key donors and actors within the Asia-Pacific region, International SOS has determined that Manila, Philippines is a strategic hub to embrace this opportunity. This focus includes engagement with the donor and diplomatic communities, ministries of health, building relationships with contractors, NGOs and universities implementing relevant contracts or grants, as well as the full range of partners in the local/regional global health ecosystem.

OUR VALUES PASSION

We work with passion, entrepreneurial spirit and teamwork to serve our clients.

EXPERTISE

We are committed to apply our professional expertise to deliver great quality services.

RESPECT

We treat all our stakeholders with respect and integrity in order to earn their trust.

CARE

We care about the interests of our stakeholders and aim to make a real difference to their lives.

THE ROLE

SALARY: Competitive

The Regional Director, Global Healthcare Systems, Asia Pacific will lead on the vision and strategy development on Global Healthcare in Asia Pacific. He/she will act as International SOS representative to funding agencies, UN organizations and the NGO/contractor ecosystem and guide the development and implementation of business acquisition and capturing significant and profitable new business.

PURPOSE OF THE JOB POSITION IN THE COMPANY RESPONSIBILITIES

The incumbent will be part of a global team with peers based in important donor locations, like the UK, the US, Australia and Johannesburg. They will report functionally to the Senior Vice President Global Healthcare (Frankfurt), administratively to the Regional Managing Director, Government Services, Asia (Singapore), and locally to the General Manager, Philippines (Manila).

• Provide subject matter expertise and guidance in creation of the commercial road map of International SOS’s growth in the global healthcare systems space funded and supported by donors to Asia Pacific countries. This donor community will include government agencies (e.g., USAID, DFAT), multilateral institutions (e.g., Asian Development Bank, WHO, UN organisations), and private foundations. This will also include partnering and forming strategic alliances with NGOs and specialist contractors.

• Lead on the approach to these key players and define our right positioning in the global healthcare systems space.

• Serve as a “positioning lead” by developing awareness and preference for International SOS solutions in government marketplaces through networking, communication and educational initiatives, and participation and presentations in symposiums, working groups and networking events.

• Set client relationship management and business development priorities based on comprehensive market and competition analysis within Asia Pacific, understanding the funding priorities against which we can match our capabilities.

• Develop a clear priority and focus framework for opportunities with global health and medical services programs (e.g., capacity building; health systems strengthening; provision of technical assistance, program implementation and management, medical supplies, etc.).

• Map the various funding mechanisms available within the region, focus on the largest donors (e.g., USAID, multilateral banks, Global Fund, etc.), and be innovative on how International SOS can leverage these funds directly or indirectly.

• Work closely with the in-country sales and leadership teams to leverage partnerships and cross-national collaboration to develop business opportunities, including originating from Corporate Social Responsibility (CSR) and Sustainability agendas (donations to MoHs, NGOs or other institutions having an impact on healthcare systems and local communities)

• Foster and maintain positive and effective working relationships with all other International SOS Government Services and Group stakeholders.

• Ensure a Quality proposal submission to the client and a close follow-up to secure the project.

ROLE: Regional Director, Government Services –Global Healthcare Systems, Asia Pacific

LOCATION: Manila, Philippines

CANDIDATE PROFILE

REQUIRED COMPETENCIES

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets updated first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Drive for Results: Can be counted on to exceed goals; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for successful results.

• Networking: Can network skilfully in sensitive situations with both internal and external actors; can settle differences amicably; can win concessions without damaging the relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

• Peer Relationships: Can quickly find common ground and creatively solve problems for the good of all; can represent his/ her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support or peers; encourages collaboration; can be candid with peers.

• Business Acumen: Knows how businesses work in this field; knowledgeable in current and future policies, practices, trends, technology, and information affecting his/ her business and organization; knows the competition; is aware of how strategies and tactics work in the Government marketplace.

CANDIDATE PROFILE

• Experience in managing complex processes and projects with tight deadlines.

• Proven experience in Global Health, ideally in bid capture or project implementation roles.

• Experience in working with government agencies, IGOs, NGOs and humanitarian and global health actors.

• Excellent networking and relationship building skills with the ability to move these conversations to successful strategic and commercial partnerships.

• Excellent time management skills with the ability to successfully manage numerous projects simultaneously.

REQUIRED WORK EXPERIENCE REQUIRED QUALIFICATIONS

• Bachelor’s degree level

• Master’s degree in Public Health would be an advantage

• 5 years’ experience working in similar or relevant positions.

• Ability to communicate in English fluently (oral and written) an absolute must.

• Exposure to working in a crossborder engagement environment; previous working experience winning grants, contract acquisition or sales in complex emerging markets would be an advantage.

• Ability to work successfully with the other functions such as Finance, HR, Operations, Bid Management and Product owners.

• Ability to work with colleagues across the organization, different management level, multiple countries and regions.

• Concrete experience successfully working in cross cultural environments

• Fluency in the terminology of the global health assistance space

• Ability to speak another language relevant to location and client base will be an advantage.

HOW TO APPLY

All correspondence, at this stage, should be via Oxford HR. To apply for this post, click on the “Apply” button on the job advert page, complete our online application form, and submit your CV and cover letter as two different documents, which should be prepared before applying as they will be considered in the application process.

The cover letter should be no more than two pages long and explain why you are interested in this post and how your skills and experience make you a good fit. The documents should be saved in MS Word in the following format: Your First Name-Your Last Name-Document Name-Date (mmyy) e.g., Pat-Jones-CV112022-InternationalSOS or Pat-JonesCoverLetter-112022-InternationalSOS.

TIMELINE

Closing Date: 2nd January 2023

SELECTION PROCESS

All candidates will receive an update regarding their application after the closing date. We advise candidates to add the role email to their safe senders list and regularly check their spam folder.

EQUALITY STATEMENT

Equality and diversity are at the core of International SOS’s values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.

QUERIES

If you have any queries on any aspect of the appointment process, need additional information, or would like to have an informal discussion, please email at internationalsos-director-asia@oxfordhr. co.uk in the first instance.

ABOUT OXFORD HR

Oxford HR operates globally - mainly within the international development and charity sectors. We carry out retained executive search mandates at board and senior management levels. We also offer human resource and organisational development consultancy.

Oxford HR has many years of experience in search as well as an extensive network of international development, social sector, corporate, public sector, and academic contacts from across the world. We carry out comprehensive and often international searches designed to meet the specific needs of our client.

Candidates will be assessed on a rolling basis. Interviews will also be conducted on a rolling basis.