Maintenance Brochure opm

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oxygen PropertyMaintenance

est. 2008


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O oxygen Property Maintenance

Our maintenance services are designed to make your life as a Landlord easy and hassle free. There are no additional costs to utilise our service, you only pay for the works you require. With over 350 properties under our maintenance care you can rest assured that our services will cater to all your needs. We operate in London and over the years we have developed a strong portfolio of long serving contracts including block management, high end residential dwellings, large scale and small scale property portfolios as well as one off jobs as and when needed.


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What we do...

Choose us as your preferred maintenance company and we will become your one stop provider for all your property needs.

At no cost you can register with us and gain full access to our online portal through which you and your tenants can report maintenance issues in 25 languages. You can also track progress and review your maintenance history. Leave your spare keys with us and utilise our Direct Response Service as well as our 24hr Emergency Support line that operates 365 days a year. All of our services are “works guaranteed and insured� and provided by our loyal in-house team. We offer the following services:

Reactive Maintenance

Preventative Maintenance

P lanned Maintenance


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Why choose us?

We offer a key-holding service at no extra cost. You simply pay for the services you need. However it is not just about the services it’s what makes us stand out from the crowd. Here is what we could offer you as your maintenance company:

£0

No Membership Fees

We will not charge you to utilise our reporting systems. You simply pay for the services you require.

24 Hr Emergency Support

A system which responds to any emergencies that may occur out of our office hours, 365 days a year!

Direct Response

You will receive a direct response to all your reported service needs, any time of the day.

In House Maintenance Team

Our team is based in-house and has collectively served the company for over 10 years.

Secure Key Holding

We offer a free secure keyholding service. If there is an emergency and you are not around, the process is hassle free as we step in and take control of the situation for you!

Works Guaranteed & Insured

All of our services are works guaranteed meaning you can rest assured that we will deliver the service to a high standard.

Fixflo

Positive Reviews

Online repair reporting system. Tenants/Landlords can report issues in 25 languages. Log-in at any time and keep track of your history and check the progress of live jobs.

We have over 300 positive reviews to date, so don’t take our word for it, view them on our website.

Comprehensive Inventory Report

We offer a detailed property TIM report as part of our services. This will log the condition of your property pre-tenancy, allowing you to ensure it is returned in a healthy state.


Prices... We like to keep our services as transparent as possible. To follow is an outline of some of the most common maintenance works required by our clients. We cover many more services, to view the full list or to enquire about a specific service, please do not hesitate to get in touch.

Reactive Maintenance...

We will provide you and your tenant with a Reactive Maintenance Service, responding to all your maintenance needs including emergencies outside working hours, every day of the year. If an emergency occurs outside our office hours your call will automatically be diverted to our 24hr response centre which will deal with the issue according to its level of emergency. We outline below our charges for some of our most common Reactive Maintenance services. You may wish to request a full list by contacting us directly. OPM Charge (excl VAT)

Check Out

1 Bed 2 Bed 3 Bed £72

£90

£108

Check In

£72

£90

£108

Professional End of Tenancy Cleaning

£180

£210

£240

Carpet Cleaning

£60

£108

Survey

Meter Readings

£57

£57.60

£57.60

Interim Property Inspections

£72

£86

£100.80

EPC

£70

£70

£70

Inventory

£114

£140

£160

Handy Man Call Out (Normal W/H)

£50

£50

£50

Handy Man Call Out (Out of Hours)

£145

£145

£145

Electrician Call Out (Normal W/H)

£108

£108

£108

Electrician Call Out (Out of Hours )

£177

£177

£177

Plumber Call Out (Normal W/H)

£108

£108

£108

Plumber Call Out (Out of Hours )

£177

£177

£177

Appliance Engineer Call Out

£66

£75

£75

Waste Disposal Call Out

£50

£50

£50


P lanned Maintenance...

Planned Maintenance could make a significant difference to your income as a Landlord. Keeping a close eye on your property and planning works could save you time and money in the long run, this is where we step in. We can arrange a schedule of regular planned works to help keep your property in a healthy condition from one tenancy to another. Common works and costs are outlined below:

Details OPM Charge (excl VAT) Carpet Cleaning (1 Bed)

£60.00

Carpet Cleaning (2 Bed)

£108.00

Carpet Cleaning (3 Bed)

Survey

Full Gas Safety Check (Normal W/H)

£66.00

Pat Test

£85.00

Preventative Maintenance...

Similarily to Planned works, Preventative Maintenance can contribute to a steadier income as a Landlord. Checking your property for general wear and tear and acting on it at first stage is what we specialise in. We outline below the cost of one of our stage costs.

Pre-Tenancy Maintenance

All internal doors will be inspected and checked and any adjustments made All external sliding doors will be checked for correct operation and if any adjustments are required for line and levelling Appliances will be checked/ run on cycle and noted for operation Kitchen cupboard doors will be lined and levelled All electrical sockets will be checked for operation (please note this will be carried by utilising a portable appliance it does not fall under electrical cert,it is purely to ensure all is operational) All accessible taps will be checked for good operation and cleaned out of any lime scale build up. All lights will be checked and bulbs replaced if required (please note there will be an extra charge should a transformer be required) Smoke alarms will be tested Shower seals will be checked and adjusted if necessary. Extractor fans will be checked for good operation and cleared of any blockages (please note this will only be a visual check exclusive of electrical components) Underfloor Heating will be tested (please note this will only be visual checks exclusive to internal components) Please note, these costs do not include materials, except where mentioned. Following the inspection a report will be issued which will include any issues found with prices for the repair.

OPM Charge (excl VAT) £240


About Us...

Oxygen Property Maintenance (OPM) is a maintenance company offering reactive,planned and preventative maintenance services for commercial, residential and apartment blocks across East and Central London. We maintain an impressive portfolio of residential and commercial properties using sophisticated systems which help us deliver outstanding services to our clients. Thanks to the long standing relationships we have developed over the years with our Blue Chip Clients, today we are an established point of call for all commercial and residential needs. Part of a development company, OPM was established in 2008 following the completion of “The Oxygen”, a luxurious new build complex located in the highly sought after London Docklands. OPM also services developments acquired by its parent company, the Fitzpatrick Group. The maintenance team was formed to help deliver the services needed first hand. Our dedicated team has served the company for many years and as a result of our quality work the company portofolio continues to grow. Our goal is to syndicate traditional values and services with contemporary advances and sophisticated maintenance tracking tools to provide each one of our clients with a unique service, tailored to meet individual needs and aspirations. We offer a range of comprehensive services on a “pay per service “ basis. Joining our system is complimentary, it’s then down to us to ensure we exceed your expectations. Call us to find out what we could do for you.

oxygen Property Maintenance


Meet the Team Leaders... OPM currently manages over 350 apartments and high rise residential blocks across Central and East London. This growth in the business has led us to expand our services and we have developed a comprehensive maintenance service tailored to meet the needs of our residential and commercial clients alike. Our maintenance and property management department is headed by proficient and highly skilled professionals, this, we feel, makes our services stand out in the Property Market. We would welcome the opportunity to discuss our services with you further.

Donovan O’Connor

Maintenance & Property Manager With over 16 years of experience within Property & Maintenance, Donovan manages our team with confidence and has comprehensive knowlede as to how to effectively deliver services with minimum disruption to you and your tenants. Ranging from commercial through to residential apartments.

Darius Jonynas

Maintenance Team Leader (Planned Maintenance) Darius works with acute precision to deliver all maintenance and property health check tasks ranging from re-decoration through to repairs. With a strong background as a handy man, Darius is commited to completing tasks for the long term, rather than resorting to the “quick fix� approach.

Vlad Andrei Matrescu

Maintenance Team Leader (Reactive Maintenance) Vlad works closely with Darius as part of our maintenance delivery team. He understands the importance of thorough work to meet set deadlines and is an asset to the company. His dedication to his role means his work is always delivered to a high quality standard.

Alexandra Cretu Cleaning Team Leader

Alex represents our cleaning team and effectively coordinates with other team memebers, no matter what the deadline. Alex is very proactive and pays close attention to detail. Her determination and positive attitude to work means each property is left well presented and spotless.


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oxygen PropertyMaintenance

est. 2008

Unit A The Oxygen 18 Western Gateway London E16 1BL Tel: 0207 055 8000 www.oxygen.co.uk


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