GOVERNANCE

In this section we look at how we run our business to ensure the services we provide to you are the best they can be, and that we are financially secure for the future.

The Governance and Financial Viability standard says we have to run our business well by:

• Meeting legal requirements. • Being clear about who is responsible for each part of the business, and how decisions are made so we can be held accountable to you. • Manage our money well

GROUP STRUCTURE

Board

• Leadership – Strategic Planning, Vision & Values • Resources – Investment, Growth • Governance & Performance – Viability & Co-Regulation

Organisations that are individually successful can be stronger and more effective when they unite.

North Star Housing Group brings together the skills, resources and values of Endeavour Housing Association and Teesdale Housing Association. We are a strong Group, with a clear vision of what we want to achieve for the people who live in our region – creating affordable, high quality housing and sustainable communities.

It goes without saying that we hope you found the content of your Annual Report useful and interesting. As ever, we would love to hear your thoughts, and would encourage you to get in touch with us using the contact details below. Likewise, if you have any questions or would like more information about anything, please contact us.

If English is not your preferred language, please contact North Star Housing Group who can offer a translation service on 03000 11 00 11.

Arabic

Punjabi

Urdu

French

Si l’anglais n’est pas votre langue préférée, contactez l’organisation North Star Housing Group au 03000 11 00 11, qui propose un service de traduction.

Somali

Haddii Ingiriisigu uusan eheen luqadda aad doorbideyso, fadlan North Star Housing Group kala xiriir 03000 11 00 11 si ay kuu siiyaan adeeg turjubaan.

Endeavour House, St. Mark’s Court, Thornaby, Stockton-on-Tees, TS17 6QN 14A Redwell Court, Harmire Enterprise Park, Harmire Road, Barnard Castle, County Durham, DL12 8BN