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Message from Lance – Staff Survey outcomes
On 30 March, the outcomes and results of the national NHS Staff Survey were published.
Firstly, thank you to all of you who took the time to complete the survey and for your honesty. Whilst it is good to see that you have rated us as better than the national average on some responses, overall, the outcomes are not good and make difficult reading for us all. our focus on recovery and the huge pressure on our services continue. I thank you all for your hard work and continued focus on patient care.
In response to your ratings from previous staff survey results, we have put in place many improvements. However, this is not enough. It is important to me that you all feel good about the valuable work you each do and positive about your experience of working at PAHT.
How are we, together, going to make a difference to the way you have told us you feel?
Sadly, our ratings continue to be low and this extends to before the COVID-19 pandemic. I am absolutely clear about how tough the last two years have been and that the pressures of managing the ongoing impact of COVID-19, This is our time to work collaboratively and to unite to make PAHT a place where people want to work.
This won’t be easy. To make a difference will need us all to work together. We will be giving you opportunities to share your suggestions and to be part of making them a reality.
I know how passionate you are about making it right for our patients – let’s make it right for our people too.
Using your feedback to make positive changes
y We have been holding workshops across all divisions to
share and discuss the survey feedback with managers
y Management teams are currently developing detailed
improvement plans to act on the survey findings
y Results roadshows will be run across all divisions to
give everyone the opportunity to hear about the results, and offer feedback on the improvement plans
y Implementation of the improvement plans will be an
important focus and reviewed monthly
y In the meantime, please contact paht.odpartners@
