Multi-Channel Analytics Market – Forecasts from 2017 to 2022
DESCRIPTION
Multi-channel analytics market is estimated grow at a CAGR of 20.89% over the forecast period to reach US$9.648 billion in 2022. Multi-channel Analytics refers to the process of linking multiple sets of data from different sources and analyze them for successful
decision making. Due to the increasing awareness about the customer relationship,
many organizations are showing interest towards Multi-channel analytics solutions. The market for the Multi-channel analytics is mainly driven by the need to understand the customer behavior. The growing information technology sector in the Asia Pacific region and the increasing awareness of the companies about the importance of customer
relationship management is driving the Multi-channel analytics market in this region and is projected to witness the fastest growth during the forecast period. Research Methodology
The first section of the report deals with detailed research methodology for calculating market size and forecasts, secondary data sources used and the primary inputs which were taken for data validation. This section also outlines various segmentations which have been covered as part of the report. Market Dynamics
Next section provides comprehensive market dynamics through an overview section along with growth drivers, challenges, and opportunities which exist in the current
market. This section of the report also provides supplier and industry outlook as a
whole; key industry and regional regulations which are determining the product specifications and a brief technological aspect of Multi-channel Analytics. Complete industry analysis has also been covered by Porter’s five forces model as a part of this report section.
Segmentation
The Multi-channel Analytics market has been segmented by type, source type, deployment type, service, applications, end-user industry, and geography.
Multi-Channel Analytics Market – Forecasts from 2017 to 2022
By Type:
o Speech Analytics o Text Analytics
o Data Analytics
o Customer Feedback
By Deployment type: o On-Premise o Cloud
By Service:
o Professional
o Support and Maintenance
By Applications:
o Customer service management o Cross-selling and Up-selling o Others
By End-User Industry: o Healthcare o BFSI
o Communication and Technology o Government
o Media and Entertainment o Others
By Geography: o Americas
North America South America
o Europe Middle East & Africa Europe
The Middle East & Africa
o Asia Pacific
Multi-Channel Analytics Market – Forecasts from 2017 to 2022
Market Players
Finally, competitive intelligence section deals with major players in the market, their
market shares, growth strategies, products, financials, and recent investments among others. Key industry player profiles as part of this section are Google, IBM, SAP and Oracle along with several other players.
TABLE OF CONTENTS Multi-Channel Analytics Market – Forecasts from 2017 to 2022
1. Introduction
2. Research Methodology 3. Executive Summary 4. Market Dynamics
4.1. Market Overview and Segmentations 4.2. Drivers
4.3. Restraints
4.4. Opportunities
4.5. Supplier Outlook
4.6. Industry Outlook
4.7. Porter’s 5 Forces Analysis
4.8. Industry Value Chain Analysis 4.9. Scenario Analysis
5. Multi-channel Analytics Market Forecast by Type (US$ billion) 5.1. Speech Analytics 5.2. Text Analytics
5.3. Data Analytics
5.4. Customer Feedback
6. Multi-channel Analytics Market Forecast by Deployment Type (US$ billion) 6.1. On-premise 6.2. Cloud
7. Multi-channel Analytics Market Forecast by Service (US$ billion) 7.1. Professional
7.2. Support and Maintenance
8. Multi-channel Analytics Market Forecast by Application (US$ billion) 8.1. Customer service management 8.2. Cross-selling and Up-selling 8.3. Others
9. Multi-channel Analytics Market Forecast by End-User Industry (US$ billion) 9.1. Healthcare 9.2. BFSI
9.3. Communication and Technology 9.4. Government
Multi-Channel Analytics Market – Forecasts from 2017 to 2022
9.5. Media and Entertainment 9.6. Others
10. Multi-channel Analytics Market Forecast by Geography (US$ billion) 10.1. Americas
10.1.1. North America 10.1.2. South America
10.2. Europe Middle East and Africa 10.2.1. Europe 10.2.2. MEA
10.3. Asia Pacific
11. Competitive Intelligence
11.1. Market Share of Key Players 11.2. Investment Analysis 11.3. Recent Deals
11.4. Strategies of Key Players
12. Company Profiles 12.1. Google
12.2. Stratigent, LLC 12.3. Encima Group 12.4. SAP
12.5. Oracle 12.6. IBM
12.7. HP Autonomy
12.8. NICE Systems Ltd.
12.9. Teradata Corporation
12.10. List is not exhaustive*
TO ORDER OR REQUEST FOR A SAMPLE:
Multi-Channel Analytics Market – Forecasts from 2017 to 2022
Product: Multi-Channel Analytics Market – Forecasts from 2017 to 2022 Link:https://www.knowledge-sourcing.com/products/multichannel-analytics-marketforecasts-from-2017-to-2022 SKU: KSI0615619 Price: US$3,800 – Single User License US$4,800 – Multi User License US$6,800 – Enterprise License Payment: To pay by Credit Card, please, click “Add to Cart” button on product page and proceed with the payment For wire transfer, write to us at sales@knowledge-sourcing.com For any custom requirements or queries, please visit our website or call us: Website: www.knowledge-sourcing.com Phone: +1-866-714-4587
Multi-Channel Analytics Market – Forecasts from 2017 to 2022