UPFRONT

AIR MILES

Business Traveller India talks to Daniel Marovitz, Senior Vice President, Fintech at Booking.com about the emergence of this industry, his predictions for it in India and more.

Could you shed some light on how Fintech is emerging and evolving in India?

India has been an early adopter of Fintech, the Indian government has worked very hard on creating digital identification and a digital financial way of operating for Indian consumers. We have seen this across the globe in developed and developing markets and India is both at the same time. So, I think there has been an enormous uptake, approaching one trillion dollars of digital payments being made by Indian consumers. The evolution of mobile technology goes hand in hand with that of Fintech. India has adopted Fintech and digital payments at an unprecedented level.

How does booking.com implement Fintech in its demand generation strategy?

I would say Fintech is less for us, than the initial demand generation and more about conversion and loyalty. Demand generation comes from two avenues for us- either a loyal customer who goes to booking.com or someone who has found us via a Google search. So the role of Fintech is important in the first category of generating loyalty and creating direct bookings. There are simple ways and there are more complex ways to do so. In a simple way, our software gives you the option to have your payment details stored with us. This induces a feeling of confidence in the consumer about the price and a method of payment that is relevant to them.

Since online safety is becoming increasingly important, what measures does booking.com have in place to enable this?

From a security perspective, we are very aware when somebody comes to us, it’s because they trust us. Travel is a very strange e-commerce category with unpredictable elements in play. In recent times I have observed that people sometimes book travel a year in advance. So, our role is to create trust as a perception and security as a reality. In an agency flow, where the details go from a booker to the hotel, a booker may or may not feel comfortable about that. Bookers come to booking.com and want us to take care of them. In the last quarter, there was over 38 per cent of bookings where we took the payment from the guest and paid the hotel. This is a huge step up in security because it means we can control every part of that process and stand behind both the booker and partner to make sure they're insulated from each other, everybody's safe and we're in good regulatory compliance.

BRITISH AIRWAYS TO LAUNCH HEATHROWCINCINNATI ROUTE

BRITISH AIRWAYS HAS announced its 27th US destination, with ights between Heathrow and Cincinnati launching on June 5, 2023. e carrier will operate ve ights per week to Cincinnati / Northern Kentucky international airport during the summer season, reducing to four ights per week during the winter.

THE ST. REGIS DOHA

HOTEL

OFTHE MONT H

Located on a scenic beach and the sparkling azure waters of the West Bay, e St. Regis Doha is a haven of luxury and middle eastern architecture. It is a short drive from iconic landmarks such as Katara Cultural Village, the Museum of Islamic Art, and the Pearl-Qatar. e hotel has nine restaurants serving world cuisine, and a traditional tea lounge. e Hakkasan outlet o ers a peek into Chinese ne dining, whereas Astor Grill pays homage to New York’s gritty steakhouses with its seasoned beef steaks. At Sarab Lounge, one can choose from over 100 blends of tea. e hotel boasts an Olympic-size pool and a state-of-the-art Guerlain Spa and also o ers exclusive access to the beach, dotted with cabanas to unwind in. marriott.com

DOUBLETREE BY HILTON TO DEBUT IN AMRITSAR

HILTON ANNOUNCED THE signing of an agreement to launch Doubletree by Hilton Amritsar which is scheduled to open in early 2026. Doubletree by Hilton Amritsar will be located on Ranjeet Avenue, a short distance from the world-renowned Golden Temple. e location will provide travellers with convenient access to not only the city’s cultural and religious sites but also to prime commercial and business zones. e 116-room hotel will feature expansive lush green lawns, modern architecture and design. hilton.com

30 INDIGO PLANES GROUNDED DUE TO SUPPLY CHAIN DISRUPTIONS

30 INDIGO AIRCRAFTS are grounded due to supply chain disruptions and they are evaluating wet leasing of planes and other options to boost operations. At the end of September, the carrier had 279 aircra in its eet. e carrier operated 1,600 daily ights, 100 destinations including 26 international ones, and has a domestic market share of more than 57 per cent. On November 1, aviation consultancy rm CAPA said that more than 75 planes of Indian carriers are currently grounded due to maintenance and engine-related issues. goindigo.in

COURTYARD BY MARRIOTT ANNOUNCES A THIRD PROPERTY IN TAMIL NADU

COURTYARD BY MARRIOTT announced the opening of its third property in Tamil Nadu, in Southern India. Courtyard by Marriott Tiruchirappalli is set to be the rst international hospitality brand to launch in Tiruchirappalli. e hotel is close to the Tiruchirappalli international airport and the railway station. Courtyard by Marriott Tiruchirappalli features 108 guestrooms that come with the latest amenities that include a at-screen television, ergonomically fashioned furniture, high-speed wi , smart workspaces and comfortable loungers that double up as daybeds. e rooms also feature uninterrupted views of the city skyline and the hotel’s swimming pool, lending a feeling of space and calm. marriott.com

HYATT INTRODUCES A PLATFORM OF CURATED WELL-BEING EXPERIENCES

WORLD OF HYATT is introducing 'Find', an experiences platform, through Hyatt’s loyalty program to inspire and empower travellers to pursue their individual wellbeing goals. With more than 200 experiences across various destinations in over 30 countries, the platform is designed to complement members’ well-being journeys. “We know travellers are eager to explore new destinations and are prioritising their well-being now more than ever,” said Amy Weinberg, senior vice president, of loyalty, brand marketing and consumer insights, at Hyatt. Whether discovering local cultures that feed into emotional and mental well-being, enjoying culinary experiences that power the body or restoring energy through mindful movements, World of Hyatt members can explore their de nition of well-being through these experiences. hyatt.com

MEXICO’S PALACE RESORTS ACQUIRES BAGLIONI HOTELS AND RESORTS

BAGLIONI HOTELS AND RESORTS has announced a strategic nancial partnership with Palace Resorts, which will see the Mexican group take a 75 per cent stake in Baglioni’s holding company Cogeta Spa. Palace Resorts currently has a portfolio of nine all-inclusive properties in destinations including Cancun, Los Cabos in Mexico, and Ocho Rios in Jamaica. e deal will see Palace Resorts get a foothold in the European market, where Baglioni has hotels in Venice, Florence, Rome and London, as well as Casa Baglioni Milan which is scheduled to open in January 2023. e agreement would allow Baglioni Hotels and Resorts to further develop in the US market, which represents 70 per cent of Palace Resorts’ business, while also being able to reach over 75,000 Palace Elite Vacation Club Members.

palaceresorts.com

VISTARA INCREASES FLIGHTS FROM DELHI TO FRANKFURT AND PARIS

VISTARA HAS INCREASED

FREQUENCIES on its routes from Delhi to Frankfurt and Paris CDG, following the delivery of a third B787-9 Dreamliner. e Indian carrier is now operating ve ights per week to Paris and six to Frankfurt. e carrier’s B787-9s are con gured in a three-class layout, with 30 fully at seats in business class with direct aisle access, 36 in premium economy and 226 in economy. Business Traveller had a tour of one of Vistara’s Dreamliner aircra back in 2020 when the carrier launched its Delhi-Heathrow route. airvistara.com

PENDRY OPENS WASHINGTON DC PROPERTY

PENDRY HOTELS AND

RESORTS has opened its seventh US property, and the rst in the capital Washington DC. e 131-room hotel is situated on e Wharf, a mile-long waterfront destination on the city’s Potomac River, and features interiors re ecting a timeless European grandeur, as well as architecture inspired by colonnades and limestone buildings for which the capital is known. F&B venues include the roo op Moonraker restaurant and bar and a Japanese-inspired menu, all-day dining Flora Flora taking inspiration from Mexican and Peruvian cuisine and Bar Pendry, that evokes the grandeur of a classic hotel bar. pendry.com

ACCOR AND EXPEDIA TO LAUNCH POINTS-EARNING FLIGHT AND HOTEL PACKAGES

ACCOR HAS PARTNERED WITH

Expedia Group to launch a new ight and hotel site, which will allow customers to add ights to their hotel stay. Members of Accor’s ‘All’ loyalty programme can earn points on the hotel and ight portion of packages purchased through the site. Expedia pointed to two pieces of research to explain the move – the rst showing that over half of travellers state that it is more important to travel with their loyalty providers than before the pandemic, and the second showing that package customers cancel 75 per cent less, stay twice as long and book twice as early compared to nonpackage travellers. e site follows on from a new service launched earlier this year, enabling Accor’s loyalty members to earn and redeem points when reserving taxis and private hire vehicles through the app or website.

all.accor.com

IHG ADDS THREE PROPERTIES IN NAIROBI AND DAR ES SALAAM

IHG HOTELS AND RESORTS has added three hotels in Tanzania and Kenya, under a franchise agreement with Msa ri Limited. e group has added Holiday Inn Nairobi Two Rivers Mall and - e Fairview Nairobi, as well as the Crowne Plaza Dar es Salaam. e 171-room Holiday Inn Nairobi Two Rivers Mall is located in the city’s district in northern Nairobi, within the 100-acre Two Rivers Mall and Entertainment complex. e Fairview Hotel is situated in Upper Hill Nairobi, within a converted 1920s manor house, and is set to undergo a refurbishment before operating under one of IHG’s boutique brands. e 148-room Crowne Plaza Dar es Salaam is located within the city’s central business district, and features an all-day dining restaurant, bar, meeting rooms, a swimming pool and tness centre.

ihg.com

RADISSON TO ADD 150 PARK INN AND SUITES PROPERTIES ACROSS INDIA

RADISSON HOTEL GROUP has announced plans to add around 150 properties under its midscale Park Inn and Suites brand in India. e group has entered into a strategic alliance with Ruptub Solutions Private Limited which operates a chain of more than 1,000 Treebo hotels across India to identify and convert quick-to-market opportunities for the Park Inn and Suites brand. e midscale o ering has been adapted for the Indian market, and has been based around the tagline ‘Inviting Modern Comfort’. Hotels will average in size between 50 and 70 rooms and will o er inviting social spaces, a welcome corner, a tness centre, services like free wi , and signature breakfast options. Radisson wants to double its Indian portfolio by 2025 and intends to catalyse the Park Inn and Suites by Radisson brand by way of master franchise, collaboration, and brand development agreements with high-quality hotel development partners.

radissonhotels.com

THE ST. REGIS GOA RESORT OPENS ON MOBOR BEACH

ST. REGIS HOTELS AND RESORTS

announced the opening of e St. Regis Goa Resort along the Sal River and Arabian Sea in Goa, famous for its palm-fringed tropical beaches, historic Portuguese-era architecture, enticing seafood and distinctive culture. Located approximately 60 minutes away from Goa international airport, e St. Regis Goa Resort is nestled in 49 acres of lush greenery fringing the pristine Mobor Beach on the shores of the Arabian Sea. ere are 20 luxuriously appointed suites and villas with plunge pools, private access to the beach, and all-day indulgent dining at e Manor. At the eastern end of the resort is Riverside, an Italian ne dining restaurant with exceptional views of the Sal River. e resort also o ers venues and facilities for celebrations and meetings. st-regis.marriott.com

EMIRATES AND AIR CANADA SIGN CODESHARE AGREEMENT

AIR CANADA AND EMIRATES

have launched a codeshare partnership to provide customers with access to 46 points across North America, Asia, the Middle East and Africa. Codeshare tickets to 35 markets are available via the carriers’ websites for travel from December 1. Emirates customers will be able to book codeshare ights to and from Calgary, Edmonton, Halifax, Montreal, Ottawa and Vancouver. Air Canada, meanwhile, will place its code on routes operated by Emirates from its hub in Dubai, expanding the airline’s reach across the Indian subcontinent and unlocking destinations such as Colombo, Dhaka, Islamabad, Karachi, and Lahore.

emirates.com

CHHATRAPATI SHIVAJI MAHARAJ INTERNATIONAL AIRPORT OPENS REFURBISHED TERMINAL SOON

TO BOOST THE GROWING private jet segment, a completely refurbished General Aviation (GA) terminal opened its doors to passengers at Mumbai’s Chhatrapati Shivaji Maharaj international airport (CSMIA). e CSMIA facility is available for exclusive use by private jet iers at the country’s second-busiest airport. e GA terminal o ers the best-in-class luxury and other comforts to passengers of such ights. For international passengers, the terminal o ers an e cient processing area with customs and immigration and immediate access to private jet aircra stands from the terminal. e terminal is capable of handling over 50 passengers every hour for a quick check-in and is fully accessible to passengers with special needs and reduced mobility.

csmia.adaniairports.com

EDGE AT ALILA DIWA GOA OPENS ITS DOORS TO GUESTS

THE RECENTLY

UPGRADED EDGE a tropical bar and kitchen at Alila Diwa Goa, opens its doors with a new look, new ambience and an all-new experience. e familyfriendly Edge features a live bar and a show kitchen with views of the in nity pool and the natural Goan landscape. e bar is designed to be an all-day space, a hop-o from the pool and its deck which transitions into a lovely sundowner spot to enjoy drinks accompanied by groovy edgy music. Edge exudes a relaxed vibe that blends with the design philosophy of the Alila Diwa Goa.

alilahotels.com

NEW INDIAN VISA APPLICATION CENTRE IN LONDON TO DEAL WITH BACKLOG

A NEW INDIAN VISA APPLICATION

CENTRE has been opened in London to deal with the backlog in visa applications for India. Recent sudden changes to tourists obtaining visas through thirdparty agents meant that applications had to be made in person at India Visa Application Centres (IVAC). Since there were insu cient appointments, tens of thousands had to cancel or postpone their trips to India. e new centre in Boston Place, Marylebone is the third one in London, with a total of 10 centres across the United Kingdom in Belfast, Birmingham, Bradford, Cardi , Edinburgh, Glasgow, central London, Hounslow, Leicester, and Manchester.

AKASA AIR TO LAUNCH BENGALURU-PUNE FLIGHTS

NEWLY-LAUNCHED AKASA AIR

has added Pune to its network with direct connectivity from Bengaluru. Pune will be the ninth destination and second city in Maharashtra a er Mumbai. Akasa Air is augmenting connectivity between Bengaluru and Mumbai due to growing demand. Starting November 23, 2022, a sixth and seventh frequency will commence on this popular route, taking the total up to seven daily ight options between the two metros. Akasa will now o er 20 daily ights from Bengaluru, connecting seven cities of Mumbai, Ahmedabad, Delhi, Chennai, Kochi, Guwahati, and Pune. Further, the airline said it expects to cross approximately 58 daily ights by the end of November 2022.

akasaair.com

OETKER COLLECTION ANNOUNCES THE FIRST PROPERTY IN THE U.S.

OETKER COLLECTION ANNOUNCES the rst property in the United States, with e Vineta Hotel in Palm Beach, scheduled to open in late 2023. e Vineta Hotel will mark the luxury hospitality brand’s 12th masterpiece hotel. Situated in the heart of Palm Beach, the hotel is located just two blocks o Worth Avenue which is renowned for designer boutiques, art galleries and coveted restaurants. With its distinct pale-pink façade, the hotel is a quintessential example of Mediterranean Revival architecture which Palm Beach is renowned for. Against a lush backdrop of owering vines and palms, the emblematic courtyard will be transformed into the ultimate al fresco dining destination. An exciting addition will come in the form of a newly constructed statement bar, o ering a play on the American Bar. oetkercollection.com

LANGHAM LAUNCHES YING’NFLO UPPER MIDSCALE BRAND

LANGHAM HOSPITALITY

GROUP has unveiled Ying’nFlo, a new lifestyle brand aimed at millennial and generation z travellers. e rst hotel under the upper midscale select service concept has opened in Hong Kong’s Wanchai district, with a property also under development in Xiamen as part of a dual-branded project. According to Langham, Ying’nFlo is designed as a a friend’s apartment, only better, with spaces for inquisitive, urban travellers looking for a practical, well-designed place to stay. e group also referred to the brand as a playground for emerging artists and musicians, curating stories that resonate with their generation.

langhamhospitalitygroup.com

TRÈSIND MUMBAI’S RECENT RENOVATIONS HEIGHTENS THE CULINARY EXPERIENCE

THE MUMBAI OUTLET of the modernist Indian ne dining restaurant was recently enhanced for an elevated culinary experience. e Trèsind a air is not just a curated 14-course menu but also extends to every element, interiors, presentation, drinks and even the lighting, that are planned and positioned meticulously. e revamped version begins with interiors with added natural tones, crockery with natural elements and ends at the menu that has been altered to encapsulate seasonal ingredients and local produce. e revisions to the menu are made keeping in mind seasonal ingredients.

INDIAN EMBASSY IN QATAR LAUNCHES HELPLINE FOR FIFA WORLD CUP 2022 FANS

INDIAN FANS HEADING TO QATAR for the 2022 FIFA World Cup will be able to reach out to a dedicated Indian Embassy helpline in case of any emergency or to seek the required help. e fans can dial the Indian Embassy helpline dedicated for FIFA fans or send a WhatsApp message to the numbers. ey can also reach out by sending an email or alternatively visit the Indian Embassy or its help desk at the International Consular Services Centre (ICSC), Doha Exhibition and Convention Centre (DECC), West Bay. e following numbers are listed for calling or to send WhatsApp messages: +974 3993 1874, +974 3993 6759, +974 3993 4308. e iconic football event, the rst to be held in the Middle East, will kick o on November 20, in which 32 teams will compete. At the end of the two phases of ticket sales, out of the 1.8 million tickets sold, more than 23,500 were bought by fans in India.

The Indian Hospitality

MICE and weddings in Indian luxury and business hotels

WORDS KHURSHEED MISTRY

In recent times, India has emerged as one of the most sought-a er global MICE destinations due to various factors such as having infrastructure and an amalgamation of climate, accommodation and other conference facilities. High-tech facilities at par with global standards are o ered at conference and meeting venues by the Indian hospitality industry which is always innovating and reinventing itself to extend unforgettable experiences for guests. As an emerging globalized service industry, MICE is especially valued for its high growth potential, constructive improvements, employment opportunities, large industry associations and utilising assets e ciently. e lasting sustenance of this business is guaranteed by hotel room availability, superlative venue connectivity, a welldeveloped transport network and other tourist attractions.

A er celebrations being restricted by the pandemic, subsequent lockdowns and economic pressures, the big fat Indian weddings have returned this year with even more extravagance and ostentatiousness than since pre-pandemic days; with an estimated growth of a staggering 200 per cent. e wedding season in India usually sets in a er Diwali until February of the next year and popular venues are completely booked for the upcoming season. Indian matrimony is a highly lucrative business and is touted to be the country’s fourth-largest industry, behind energy, banking and insurance but ahead of cars, steel and technology. Business Traveller India curates some of the best Indian luxury and business hotels o ering a plethora of options, facilities and unique venues for wedding and corporate events.

BENGALURU

CONRAD BENGALURU

Conrad Bengaluru rises 24 storeys high above the central business district with rejuvenating views of the iconic Ulsoor Lake. e building’s architecture emphasizes the city’s relaxed feel. It has 16 meeting rooms, a cumulative events space of 1969 sqm, 285 guest rooms and 5 dining options. e pillar-free Grand Ballroom is large enough to accommodate 1,200 guests and is ideal for large weddings and business events. e junior ballroom, six dedicated meeting rooms, and a boardroom for groups of all sizes are equipped with modern A/V technology. Each of the ballrooms features a private foyer with stunning lake views. Conrad Bengaluru o ers a varied choice of packages for wedding and business events of all types.

hilton.com

JW MARRIOTT BENGALURU PRESTIGE GOLFSHIRE RESORT & SPA

At the scenic 22-acre JW Marriott Bengaluru Prestige Golfshire Resort & Spa in the Nandi Hills, corporate events and wedding celebrations are momentous and memorable occasions. Located conveniently, the hotel is a short distance from the airport, Nandi Hills, Grover Vineyards and the Devanahalli and Lepakshi Temples. With 15 event rooms and 3823 sqm of total event space, this magni cent hotel can host large weddings, meetings, concerts conferences in the spacious top-of-the-line convention centre or outdoor events on the lawn, boasting over 6131 sqm of space. e in-house events team will see to everything, from banquet hall décor, cuisine to fun group outings in and around the city. marriott.com

JW MARRIOTT HOTEL BENGALURU

Discover quiet luxury and convenience at JW Marriott Hotel Bengaluru. Located in the heart of the garden city this 5-star hotel provides the perfect location for business and wedding events. e hotel has modern, sophisticated spaces with exible oor plans and stateof-the-art AV technology; a versatile meeting hall with approximately 464 sqm can accommodate conferences for up to 500 guests or one can plan an al fresco meeting in the hotel’s stunning outdoor locations. All nine meeting rooms enjoy high-speed wi connectivity. When it comes to planning weddings, the banquet hall can accommodate up to 500 wedding guests, or the lawn venue would be perfect for outdoor events and can host up to 1500 guests. Whatever the reason for visiting, JW Marriott Hotel Bengaluru makes it an unforgettable one. marriott.com

ITC GARDENIA BENGALURU

Inspired by the gardens of Bengaluru, ITC Gardenia Bengaluru is a refreshing addition to this bustling city. Conveniently located in the commercial heart of the metropolis, with 292 luxury rooms and suites, it o ers guests a sanctuary from the hustle and bustle. e hotel is situated in an elite neighbourhood and overlooks the Bangalore Club. ITC Gardenia personi es the con uence of rich heritage and modernism. With seven food and beverage outlets, six spacious banqueting and elegant meeting venues, the hotel is ideal for corporate meetings, weddings, elaborate social celebrations or stylish events. Mysore Hall can be divided into three separate halls, each with its pre-function area, meeting rooms and top-ofthe-line boardrooms Jacaranda and Cassia. e meeting rooms Magnolia and Plumeria, can be split into two additional meeting spaces, or one can host outdoor events, at the hotel’s landscaped and sprawling venue, Botania.

itchotels.com

SHANGRI-LA BENGALURU

At Shangri-La Bengaluru, one can soak in the charm and character of India’s Garden City. Towering high above the horizon and o ering a bird’s-eye view of Bangalore Palace, the hotel is conveniently located between the business district and historic attractions which dot Bengaluru. With panoramic views of the city, the hotel provides a peaceful escape to enjoy and revel in wedding or business events. One can make their dreams come true when planning nuptials with unique and beautiful venues or engaging and productive business events and meetings at Shangri-La Bengaluru. World-class dining options and oor-toceiling windows unlock magni cent city views from all 397 rooms and suites, each highlighted by sophisticated décor. shangri-la.com

SHERATON GRAND BENGALURU WHITEFIELD HOTEL & CONVENTION CENTER

Experience luxury and sophistication at Sheraton Grand Bengaluru White eld Hotel & Convention Center which is located near major corporations, IT parks and tourist spots like Bangalore Palace, temples, gardens and major malls. e hotel’s centrepiece is the convention centre, which is next to the hotel’s main building and is the perfect place to host large corporate events, grand weddings and intimate family gatherings, complete with comprehensive AV technology, custom catering and a team of expert event planners. It has 18 event rooms, 6003 sqm of total event space and 14 breakout rooms which can accommodate trade shows or conferences in the enormous convention facilities. One can host intimate business and wedding events in smaller venues or as many as 2,000 guests in the largest function space. All spaces are tted with state-ofthe-art AV technology. marriott.com

THE RITZ-CARLTON, BENGALURU

e Ritz-Carlton, Bengaluru is a 5-star oasis for discerning guests in the central business district. Chic hotel accommodations fuse modern and traditional touches making it idyllic to host elegant business events or grand weddings. e state-of-the-art venues, personalised services and amenities can host memorable meetings, conferences and other business gatherings. With more than 1950 sqm of event spaces, a large, pillar-less ballroom that can accommodate up to 1000 guests for both weddings or corporate events, an adjoining pre-function area and open foyer, naturally day-lit meeting spaces and business centre; complemented by a dedicated events team, assures an indelible event. Additional facilities such as a conference concierge, technology butler, state-of-the-art AV features, an outdoor area for meeting breaks, networking and cocktail receptions and an elegant boardroom for intimate gatherings are available. Wedding experts create customized celebrations. Large ceremonies can be hosted in the pillar-less wedding hall, while private dining rooms, salons and a verdant garden can host several smaller events. ritzcarlton.com

DELHI

ANDAZ DELHI

Andaz Delhi, a concept by Hyatt, is equidistant from Delhi and Gurgaon. Each of the 401 guestrooms is thoughtfully designed and decorated with locally inspired details and contains one of 401 unique artworks inspired by the capital city. e hotel o ers more than 3483 sqm of meeting and event spaces that are ideal for smallscale business meetings, large conferences or distinctive celebrations. Guests are encouraged to break from the con nes of traditional conference rooms and revel in barrier-free spaces that encourage social interaction. Whether it is a grand wedding reception or an intimate celebration with loved ones, the in-house wedding advisors will help guests plan their dream wedding. e ballroom measuring over 1003 sqm, the pre-function area as well as the event courtyard, can accommodate up to 2000 guests for a reception. hyatt.com

HYATT REGENCY DELHI

Hyatt Regency, Delhi presents an ideal venue with vestar facilities and bespoke services to organise memorable events of all sizes from business to weddings. One of the premier names for unparalleled hospitality and world-class amenities, the hotel features over 1479 sqm of event space, customised wedding packages and exemplary professional event management services to plan all celebrations in the hotel’s elegant event spaces. With chandelier-adorned high ceilings, mood lighting, elegant decor and a courtyard with ample natural light and fresh air, the Mansion is perfect for all wedding-related events with its seven private spaces adequately designed for intimate and grand events. e hotel o ers multi-level parking facilities for up to 180 cars, has 507 well-furnished rooms and 51 suite rooms with luxurious facilities and a variety of delectable cuisine options which will leave guests spoilt for choice. hyatt.com

ITC MAURYA NEW DELHI

A magni cent edi ce of timeless luxury and architecture that rises in steps inspired by the design of a Buddhist stupa, ITC Maurya New Delhi is a 5-star hotel with a priceless collection of art by leading Indian artists. It is world-renowned as the preferred residence of visiting heads of state and global icons for over four decades and epitomizes the luxury hotel experience in the city. It has 411 rooms & 26 suites, each of which is designed with spectacular aesthetics. e hotel has a world-class collection of culinary destinations, alongside magni cent conference and banquet facilities and o ers a range of venues to suit every occasion, from the intimate to the grand. e dedicated banqueting team, culinary prowess and eye for detail make it the destination of choice for every event. An ideal wedding destination, it features diverse venues both indoors and al fresco which adds to the experience.

itchotels.com

JW MARRIOTT HOTEL NEW DELHI AEROCITY

JW Marriott Hotel New Delhi Aerocity, an awardwinning 5-star hotel o ers 511 stylish and luxury accommodations, personalized service and an ideal location for any event in India’s capital. It has more than 2787 sqm of exible convention and event spaces; 2170 sqm of total event space, 11 meeting rooms, break-out rooms and one of the largest banquet halls. For a MICE event or corporate gala, the hotel has space to suit all needs; the Grand Crystal Ballroom can not only seat 1,400 guests but can also be broken out into smaller rooms. Boardrooms and studio venues are ideal for smaller-scale seminars and training. One can host a memorable wedding celebration in the elegant ballroom and from planning the décor to the entertainment, a team of expert and seasoned planners will assist with every detail. Enhance events and celebrations with mouth-watering menus customized by talented culinary teams. marriott.com

TAJ PALACE NEW DELHI

Cushioned amidst the heart of the historic Indian capital city, the iconic Taj Palace, New Delhi is spread over six acres of lush gardens and is synonymous with sophistication and unmatched hospitality. With panoramic views, it o ers an incomparable convergence of warm, personalised service and unparalleled luxury. Four award-winning restaurants featuring an array of cuisines from across the world, a stylish bar and nine-hole putting greens, make Taj Palace, New Delhi, a true urban oasis. A host to the nest events and a convention centre, the hotel has a spectrum of 11 indoor venues and two manicured lawns. Abundant in ageless grandeur and elegance, all weddings and corporate events are inspired experiences; with a stellar sta that is dedicated to ensuring that every detail is executed awlessly, excellent chefs, banquets and lawns, Taj Palace, New Delhi transforms any event into a celebration of a lifetime. tajhotels.com

THE IMPERIAL NEW DELHI

e understated luxury of this Lutyen magnum opus is located in an iconic and distinguished address in the heart of the Indian capital city. e Imperial New Delhi, a luxury hotel is reminiscent of a golden era in Indian history and is steeped in a rich heritage interwoven with colonial elegance. Resplendent with art-laden corridors that take one back in time, intricate details, ubiquitous spaces and greenery over eight acres of manicured gardens personify this spectacular destination in grandeur and sophistication. e Imperial New Delhi boasts seven plush private and customised meeting spaces which are equipped with state-of-the-art AV technology and contemporary luxury making it idyllic and a location for high-pro le weddings, formal dinners or corporate events. A stay at this heritage property ensures an unforgettable experience. theimperialindia.com

THE LEELA AMBIENCE CONVENTION HOTEL DELHI

Contemporary, stylish and modern design, e Leela Ambience Convention Hotel Delhi is located in the heart of the capital city. is 5-star property ensures the comfort of guests making it the perfect destination for all business and wedding events. e Leela Ambience Convention Hotel Delhi o ers extraordinary conference halls and meeting rooms with pre-function areas, VIP rooms, outdoor lawns, and conference rooms. e hotel o ers specially curated business packages; whether it is a spectacular corporate event, an extraordinary teambuilding get-together or a motivational incentive activity. e hotel boasts of one the largest pillar-less ballrooms in the country with an area of around 2322 sqm which can accommodate up to 6000 guests. An experienced team of chefs excel in the ne art of gourmet preparation and will work closely with guests to o er a customized menu and personalised service. theleela.com

THE OBEROI NEW DELHI

An urban escape and an unrivalled venue for business or pleasure, e Oberoi, New Delhi, enjoys views of the UNESCO world heritage site of Humayun’s Tomb on one side and calming views of the forested golf course on the other. is opulent 5-star hotel is a landmark and a celebrated example of the unmatched comfort and hospitality it o ers guests. e contemporary interpretation in the interiors combines with minute details throughout its event spaces, superlative guest rooms, restaurants and other facilities, making e Oberois New Delhi perfect for engagements, anniversaries, weddings or corporate events; whatever the occasion is, a dedicated team brings to life thoughtful details to make it momentous. e business centre o ers two private o ces and seven meeting rooms that can seat up to 16 people and are equipped with video and audio conferencing, wi and high-de nition projectors.

oberoihotels.com

HYDERABAD

LE MÉRIDIEN HYDERABAD

Le Méridien Hyderabad is 30 minutes from the airport and o ers easy access to the business district. ree versatile meeting rooms comprise more than 1142 sqm of space while creative catering and AV equipment help to make all events a success. Guests can choose from 241 hotel rooms and suites. e ballroom and conference hall o er spacious pre-function areas with elegant décor. One can work with experienced event planners and catering teams for successful meetings and events in the hotel. Outdoor meetings or events can be hosted on the terrace or at the poolside. Wedding events can be celebrated in a grand way and guests can avail of exclusive wedding packages and group rates for the ballroom or banquet hall. Celebrations can be taken to the roo op restaurant and bar with music and cocktails or at the poolside.

marriott.com

PARK HYATT HYDERABAD

Park Hyatt Hyderabad, an opulent 5-star hotel is located in the elite neighbourhood of Banjara Hills. With striking architecture and unparalleled service, it’s not just a stay but also an experience. e 185 keys property has spacious and stylishly designed rooms and 24 suites that feature the latest in-room technology and world-class dining options for discerning guests. e property is also the rst luxury business hotel in Hyderabad to o er 41 fully serviced pet-friendly luxury apartments. e meetings and events department is equipped to assist in customising and supervising every event from start to nish; whether it is dynamic sales meetings, conferences, boardroom meetings, or o -site to memorable celebrations. For a wedding event, the team of in-house expert planners oversee everything from gourmet cuisine, exquisite ower arrangements, to personalised service that will delight the wedding guests. hyatt.com

TAJ FALAKNUMA PALACE, HYDERABAD

Perched approximately 186 sqm above the city of Hyderabad is Taj Falaknuma Palace, a jewel in the modern metropolis. e former palace of the Nizam, overlooking the twinkling city of pearls was built in 1894. It exudes romance and grandeur that reminds guests of the hospitality enjoyed by the former rulers and royal guests. One arrives at Taj Falaknuma Palace in a horse-drawn carriage and the palace butlers ensure the visit is nothing short of memorable. e ve-star luxury hotel, spread over 32 acres, allows one to journey to the gilded ages, where opulence and excess are celebrated and experienced in equal measure. e 60 rooms and suites are beautifully refurbished and restored to their original splendour. Each provides marvellous views of the palace courtyard and the city. e stunning Durbar Hall, Jade Room and massive 101-seater dining hall bedecked with Belgian chandeliers, assorted gardens and terraces as well as world cuisine options and local delicacies from the royal household lend sophistication to celebratory events and meetings. e sprawling palace lawns are idyllic not only as an outdoor wedding venue with spectacular entertainment options but also for pre and post-wedding shoots. tajhotels.com

THE WESTIN HYDERABAD MINDSPACE

e Westin Hyderabad Mindspace is a 5-star deluxe hotel where style and comfort transect. Conveniently located in the heart of HITEC City, it is a preferred destination for business and leisure alike, since the property provides easy access to the IT Park, HITEC City, major business and technology corporations, the scenic Durgam Cheruvu Lake, and the Hyderabad International Convention Center. e hotel features 425 spacious rooms with premium amenities, local and international dining options that guests can indulge in. One can host a conference in the Westin Ballroom, with elegant décor, advanced AV technology and safety measures or choose from numerous modern meeting and breakout rooms, 1996 sqm of event spaces. With a wide range of elegant and spacious banqueting venues, the hotel plays the perfect host for weddings and stylish celebrations. Plan al fresco events on the roo op venue or outdoors on the sprawling lawn. e hotel promises that guests will enjoy an unforgettable stay.

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MUMBAI

FOUR SEASONS HOTEL MUMBAI

Experience contemporary luxury in the nancial capital of India. Soaring high above the upscale central commercial hub, Four Seasons Hotel Mumbai amalgamates a chic and modern design with an intimate boutique ambience, as well as striking views of the Arabian Sea. e hotel boasts over 1393 sqm of unique venues, impeccable service, stylish ballrooms, stunning open-air lawns and a dedicated team, to make any event memorable; whether it is planning a boardroom session, conference, meetings or an extravagant wedding. For an unforgettable wedding location that combines elegant avant-gardism and boutique-style intimacy, the search stops at this sophisticated, centrally located, 34-storey glass tower inspired by the ancient Hindu architectural science of Vastu. With 202 guest rooms including 32 suites, the renowned roo op bar Aer and some of the best creative dining experiences with high-quality ingredients, whatever the vision, Four Seasons Hotel Mumbai guarantees to make it a reality. fourseasons.com

GRAND HYATT MUMBAI HOTEL & RESIDENCES

Revel in grand experiences, the extravagance of custom-made themes, scrumptious menu options or personalized seating. A dedicated events team will assist in planning and conducting any events from start to nish at Grand Hyatt Mumbai. With over 2787 sqm of event spaces for weddings and business events, the hotel o ers grand celebration options. Momentous and milestone occasions deserve indelible moments and at Grand Hyatt Mumbai, one can host an extravagant or intimate wedding with incomparable style, elegance and attention to detail. When it comes to hosting business events or gatherings, the hotel o ers a modern, chic and well-designed pre-function area, perfect service and state-of-the-art technology. Whether it’s a wedding or a company function, Grand Hyatt Mumbai can create extraordinary events at the luxurious 548 rooms and suites and 110 serviced apartments or take guests on a culinary experience of gourmet food and beverage o erings at award-winning restaurants and lounges in the hotel.

hyatt.com

JW MARRIOTT MUMBAI JUHU

e luxurious and striking 5-star beach-front haven with 326 rooms and 29 suites, JW Marriott Mumbai Juhu o ers stunning Arabian sea views. e hotel embodies elegance in one of India’s most captivating cities and is equally suited to hosting business events and wedding celebrations, with spacious, impeccably designed accommodations and a host of amenities. With more than 2229 sqm of contemporary and dynamic spaces for events which are equipped and tted with top-of-the-line AV technology, one can easily host conferences and trade shows or prepare for meetings in the hotel’s luxurious business centre which are open 24 hours a day. For wedding celebrations, the hotel promises to make dreams come to life in stylish wedding venues; both indoors and outdoors with breathtaking views and in-house wedding experts who will help to design and plan each event that re ects individual style. e Grand Ballroom with around 594 sqm of space can easily accommodate a large crowd. e hotel has more than 8 renowned dining options which are sure to make events extra special. marriott.com

JW MARRIOTT MUMBAI SAHAR

World-class service combined with matchless luxury is embodied at JW Marriott Mumbai Sahar in India. e 588 keys property is strategically located close to Mumbai’s international and domestic airports and business hubs in northern Mumbai. With a total event space of more than 8898 sqm, including eight total indoor venues, three outdoor venues and three award-winning and world-class dining options, JW Marriott Mumbai Sahar is an ideal location to host elegant and sophisticated business events, retreats, conferences, o -site, boardroom sessions and grand wedding celebrations. A team of professional event planners will help to plan detailed events of all sizes; whether an intimate board meeting or lavish wedding functions. e Grand Ballroom can accommodate up to 1000 guests and is tted with the latest AV technology. Reserve a stay at the JW Marriott Mumbai Sahar for an unforgettable experience

marriott.com

THE ST. REGIS MUMBAI

e St. Regis Mumbai is an iconic address in the city’s entertainment and commercial district and is ideal for conducting business or hosting wedding celebrations. With 22 event venues, room for up to 1000 guests and over 5574 sqm of space, one can host large-scale conferences, breakout sessions, and customised receptions in banquet halls and meeting rooms which are equipped with state-of-the-art AV technology. Whether its planning a lavish wedding or an intimate event, the team of inhouse professional event planners will help make dreams a reality. e hotel combines customary festivities with modern ideas for unique wedding celebrations or casual parties. It o ers 395 luxurious guest rooms including 27 suites and 39 residential suites, each of which a ords stunning city and sea views. Guests can enjoy world-class local and international cuisines in the four speciality restaurants and the city’s highest bar and nightclub. Whether it is a meeting, wedding or social event the hotel is the perfect setting for any gathering. marriott.com

PUNE

CONRAD PUNE

Located a short two-kilometre distance from the iconic Koregaon Park, Conrad Pune exempli es the glamour of the art deco era. Located in the heart of the central business district, the hotel o ers easy access to the city’s IT, residential, commercial, and entertainment districts, business hubs and the airport. Conrad Pune’s 351 luxurious guest rooms including 20 suites o er the very latest in-room technology and luxuries. e hotel features seven trendy dining venues that are among the city’s favourite haunts. It boasts unique event spaces which can host up to 1200 guests and are resplendent with art deco design, Czech crystal chandeliers, and the latest A/V technology which epitomises style. If it’s a wedding, the elite planners will help in planning for special occasions to the last detail. e ballroom features 40-feet ceilings and can be divided into three sections. A pre-function area and breakaway room are also available for wedding guests.

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HYATT REGENCY PUNE & RESIDENCES

Located in Viman Nagar, near the airport, Hyatt Regency Pune and Residences recapitulates luxury with its 222 plush rooms, pet-friendly apartments and a multitude of dining venues. e hotel is the ideal choice for hosting events; a team of experts assist with a seamless and stressfree experience to provide the perfect environment for weddings, conferences, vehicle launches, trade shows and more at state-of-the-art and dynamic event spaces. An impressive open-style bridge overlooks the hotel’s façade and water features serve as a dedicated entry to the events spaces and meeting rooms, creating a dramatic sense of arrival. Housing large events spaces spread over more than 1765 sqm and two oors, one can choose from an array of venue options to suit any event. In-house wedding planners attend to the needs of the guests and ensure that the smallest of details are taken care of to make the celebrations a truly memorable experience. With its expansive spaces, contemporary design, warm Indian hospitality and an expert culinary team, the hotel curates an elegant customized event. hyatt.com

JW MARRIOTT HOTEL PUNE

Experience award-winning service and sophisticated style at JW Marriott Hotel Pune which is strategically and conveniently located between the airport and MumbaiPune Expressway. e 5-star hotel is an ideal escape for both business travellers and families. For those who plan to host an event in Pune, the property o ers more than 2229 sqm of versatile, sophisticated venue spaces, including multiple boardrooms, a full-service business centre and a ballroom that can accommodate about 2,000 guests. A luxury hotel with 415 rooms, and world-class eight dining options, JW Marriott Hotel Pune and its in-house certi ed wedding planners and events teams, can ful l any requests to enhance and make celebrations, milestone moments and events remarkable and indelible.

marriott.com

THE RITZ-CARLTON PUNE

At e Ritz-Carlton, Pune, guests are drawn to the hotel’s captivating design, art collection, lavish decorations, golf course and breathtaking skyline views. is luxury hotel has 198 opulently designed guest rooms including 35 spacious and plush suites which provide sweeping views of the golf course and the cityscape. Modern, elegant and versatile, the hotel’s event spaces which are cumulatively more than 3251 sqm can host conferences, milestone celebrations, board meetings, corporate galas, training seminars and other gatherings. Weddings at e Ritz-Carlton, Pune o er an elegant and luxurious blend of old and new traditions. In-house advisors help guests to select a venue that is perfect for them and add decorative touches for an occasion that’s truly theirs. Banquet halls include the 669 sqm ballroom and attached foyer. e Crown Deck is an ideal location for outdoor wedding ceremonies. e hotel o ers unique dining experiences to arrest your culinary craving, at their topof-line restaurants. ritzcarlton.com BTI

37 THE MOST WONDERFUL TIME OF THE YEAR

The allure of an English Christmas is incomparable to any other

WORDS ANITHYA BALACHANDRAN

e scent of mulled wine wa ing through the air, the glimmering lights beckoning everyone to come together and celebrate what Andy Williams aptly described as the most wonderful time of the year. Growing up in London, Christmas was always the highlight of my year. e festive period encapsulates a lot of elements that made life during those last two months of the year seem utopian. London during Christmas is the pinnacle of joy as the city becomes ercely driven by the spirit of giving, appreciation and gratitude. Each nook of the metropolis is adorned with various festive elements to create an aura of conviviality, inviting people to indulge in a well-deserved break. It is no surprise that the city during this Yuletide period enchants visitors and residents alike. Whether travelling for work or on vacation, Business Traveller India has curated a list of luxury properties in London that ensure a merry stay during this time of year.

HYATT REGENCY LONDON - THE CHURCHILL

e regal property situated in the heart of London’s West End is steeped in authenticity and the best of British culture. Located in Marylebone overlooking Portman Square Garden, a stone’s throw away from the rejuvenating oasis of Hyde Park and retail therapy paradise, Oxford Street, the hotel pays homage to Sir Winston Churchill with intricate design details and re ned décor that is a tting tribute to his life and legacy. e luxury property features 440 rooms which exude an aura of elegance through quintessential British design. Most of the rooms overlook the verdant areas of Portman Square. One can treat themselves to a wide o ering of light bites and sip on cra cocktails at the Churchill Bar and Terrace, the art-deco-inspired interiors create an ideal environment to unwind in. e Montagu Kitchen is perfect for those seeking an exciting culinary experience as it o ers seasonal British dishes with a modern take. Furthermore, for guests wishing to treat themselves to a memorable meal, they can choose to dine at Locanda Locatelli, a Michelin-starred restaurant located in the hotel which o ers delectable Italian fare. hyatt.com

INTERCONTINENTAL LONDON PARK LANE

Nestled in the centre of Mayfair, Intercontinental London Park Lane is an ideal representation of modern luxury. e hotel overlooking the royal parks stands on the site of Queen Elizabeth II’s former childhood residence. is luxury property is a dream for any admirer of the royal family. Intercontinental London Park Lane o ers guests a range of thoughtfully curated experiences ranging from tours of historic royal palaces, exploring the worlds of rare jewels, private dining experiences and more. One can expect to be pampered with royal treatment during their stay at the property. e hotel features 449 rooms and 71 expansive suites. e grand Presidential Suite that spans over 112 sqm boasts views of Hyde Park and the prestigious Knightsbridge area. e suite contains many desirable elements such as a stately six-person dining area, an open-plan living space, and a full-service kitchenette. Club guests can experience the hotel’s famed service at the Club Intercontinental lounge. Special highlights include a refreshing a ernoon tea with a delightful selection of sandwiches, freshly baked scones with a selection of the nest conserves and clotted cream. parklane.intercontinental.com

JW MARRIOTT GROSVENOR HOUSE LONDON

e iconic hotel stands tall in the heart of Mayfair and is located close to Bond Street, Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History and Science museums and the West End. Guests can experience the epitome of luxury as the rooms and suites feature curated amenities such as plush pillow-top beds, elegant marble bathrooms and high-speed wi access. e guest rooms are inspired by the autumn and spring season in Hyde Park whereas, the suites are decorated in a palette of warm neutral colours that add an element of warmth to the space. For those who wish to stay on top of their tness regime, the hotel has a modern tness suite. e hotel has extensive food and beverage o erings from the W Steakhouse, to the coveted a ernoon tea experience in their Park Room. e Bourbon Bar, which houses over 300 rare, pre-prohibition singlebatch bourbons is perfect for those who wish to indulge in an evening tipple solo or with friends. e luxury property is ideal for those looking to immerse themselves in the city’s historical and cultural o erings. marriott.com

KIMPTON FITZROY LONDON

With an ornate terracotta facade, the 19th-century landmark building is marked by four British queens guarding the entrance and has always been centric on glamour and extravagance in the capital city. Originally designed in 1898, the architecture of the hotel encapsulates its guests in the charm of a bygone era. e palatial 334- room hotel looks over Russell Square, guests can enjoy a relaxing cup of tea as they soak in the view of the bustling city. Fitz’s, the hotel’s glamorous drinking den is a perfect place to gather during this season of merriment with friends and family and enjoy exquisitely cra ed cocktails. A feature that makes this luxe property stand apart is the fact that it is pet friendly. A selection of hotel amenities and extras for the furry guests includes plush pet-beds loaners, food and water bowls and mats. e hotel has a plethora of other amenities available ranging from hosted evening social hour, a theatre ticket desk, luxurious robes and a yoga mat in every room. kimpton tzroylondon.com

LONDON MARRIOTT HOTEL COUNTRY HALL

e London Marriott Hotel County Hall is a culmination of history and luxury and is located on the South Bank in close proximity to iconic attractions such as the London Eye and Big Ben. Occupying London’s former County Hall, the hotel tells a tale of the city’s interesting history and adds to the speciality factor of the property. e guest rooms and suites feature luxury bedding, immaculate marble bathrooms and complimentary wi . Ardent lovers of gin can enjoy a hearty meal with a gin concoction at Gillray’s Steakhouse and Bar, the outlet houses over 100 gins. e picturesque hotel is a 5-minute walk from Westminster Station and a 10-minute walk to Waterloo Station. Buckingham Palace can be reached in less than 25 minutes on foot and both Westminster Abbey and St. James Park are a 15-minute walk away. marriott.com

NOBU HOTEL LONDON PORTMAN SQUARE

A hospitality gem in the midst of Marylebone, Nobu Hotel London Portman Square is ideal for those looking to indulge in retail therapy. e luxury hotel is steps away from independent boutiques, retailers and dining options in Marylebone, and in close proximity to the globally renowned shopping districts of Oxford Street and Regent Street. Nobu Hotel London Portman Square aims to create a joyous experience centred around the enjoyment of exceptional food and beverages through its four food and beverage establishments. Guests can enjoy a drink at the Nobu Bar, a signature meal at the Nobu Restaurant, or relax with a co ee or cocktail at e Nobu Terrace and the Nobu Lounge. If one wishes to keep away from gaining holiday weight, they can work out at the Nobu pilates reformer studio, a wellness area o ering a comprehensive range of both traditional and cutting-edge treatments, a juice bar and a state-of-the-art gym. london-portman.nobuhotels.com

SHERATON GRAND LONDON PARK LANE

Sheraton Grand London Park Lane rst opened its doors to guests during the glamorous era of the 1920s, it remains to this date to be an expression of Mayfair grandeur. Boasting views of Green Park and a short walk away from Buckingham Palace, the hotel envelops one in a world of luxury. e renovated rooms boast an art décor interior to represent the traditional charming English style. Guests can savour the renowned Sheraton signature sleep experience bed which has been cra ed speci cally to o er guests a perfect night’s sleep a er a tiring day spent exploring the city. e signature suites provide exclusive access to the club lounge. Furthermore, the luxury hotel is pet-friendly and allows dogs up to 25 kilograms. One can treat themselves to memorable culinary experiences during their stay at the property, such as indulging in a decadent a ernoon tea served in the Palm Court. One can be transported to vibrant Italian markets in Mercante or sample London’s nest cra beers in Smith and Whistle. marriott.com

THE LANDMARK LONDON

e Landmark London is conveniently located only 6.3 kilometres from the centre of London. Local tourist attractions such as London Business School, Regent’s Park and Madame Tussaud’s Wax Museum are not far from the hotel. e 300 keys property which opened its doors in 1899, is known for being a longstanding symbol of British luxury in the city. A er an arduous day of business meetings or sightseeing, guests can book a rejuvenating massage at the hotel’s spa or relax in the 15-metre pool. e Winter Garden Restaurant is a popular establishment that o ers guests a chance to relish a European menu of popular classics in the magni cent ambience of the central atrium. e enchanting hotel has a fascinating history which includes monumental moments such as an opening ceremony with members of the royal family, a charity event for St. Mary’s Hospital proceeding Alexander Flemings’s discovery of penicillin, a ‘Welcome Back from Prison’ breakfast for the su ragettes and a major refurbishment by a Japanese pop-star. landmarklondon.co.uk BTI

FLIGHT

OF THE TITANS

The revival of the global airline industry in 2022

WORDS KHURSHEED MISTRY & ANITHYA BALACHANDRAN

The global airline industry market is estimated to grow at an optimistic assessment of 25.5 per cent from 2022 to 2027. is projected estimation by the aviation industry stalwarts is due to various reasons such as the rising disposable income of travellers, a rapidly growing middle class who are able to a ord holidays by air, low-cost carriers and increased travel demand. One of the biggest reasons for a positive forecast is a hopeful belief that the jet fuel process will remain comparatively stable over this period and will allow the airlines to levy surcharges and earn additional revenue from passenger and freight transport. e market for the commercial airline division is subdivided into two major categories; passenger aircra and freight aircra . e passenger airline division is further divided into domestic and international. e domestic segment is expected to be the fastest-growing segment in the market from 2022 to 2027. e pandemic wreaked havoc and due to a global shutdown, this industry su ered losses of gigantic proportions; however, since most countries have opened up their borders to world travellers, the domestic and international airline markets are seeing a heartening upswing in their sales and pro t and loss statements. Low plane fares, rising standards of living, addition and development of the eet, increased demand for fuel-e cient aircra , state-of-the-art aviation technology, and a rise in the number of air travellers are driving this trend.

From 2022 to 2027 the freight aircra segment is expected to be the fastest-growing segment and will ensure prompt shipment and freight deliveries compared to other alternative options. Furthermore, additional factors like cool-chain technology, using robots, advanced top-of-the-line automated systems, arti cial intelligence and much more, are likely to propel this segment forward into making pro ts in the forecast period.

For approximately thirty years, accessibility to aviation fuel and mounting expenditures are the foremost commercial factors which signi cantly hamper and slowed down what should have been the accelerating growth of the airline industry. Additionally, the unavailability of and the necessity for aerospace climate governance to solve the problem of emissions are also among the major drawbacks that this industry is likely to face.

AIR ARABIA

e UAE carrier Air Arabia has reported a net pro t of approximately $ 122 million for the rst six months ending

June 30, 2022; a staggering increase of 925 per cent in comparison to the corresponding period in 2021. More than 5.2 million passengers ew with the airline across the ve hubs. In the second quarter of 2022, the turnover increased by 125 per cent as demand for air travel increased post the pandemic. Additionally, Air Arabia expanded its eet by adding six new aircra and launching 16 new routes in the UAE, Morocco, and Egypt. In November 2022, it will launch ve weekly direct ights to Moscow from Abu Dhabi. Air Arabia also unveiled the brand identity of two ventures namely Fly Arna and Fly Jinnah. Despite facing geo-political challenges, the impact of higher oil prices and uncertainty towards full recovery Air Arabia is con dent of its unique operating business model for its regional and global economic growth.

AIR INDIA

While Air India’s revenues have increased by 64 per cent in the last scal year, the losses have multiplied too. e new management is working hard to restore pro tability through initiatives such as salary and allowance cuts, suspension of all post-retirement contractual engagements, the introduction of a shorter working week, getting its on-time performance on par with international standards and encouraging employees to use its leave without pay scheme. Air India has also improved its load factor to 73 per cent and saw an 80 per cent improvement in the number of 11.5 million passengers who ew with them. Its eet expansion strategy in the last few months has seen a considerable increase in the order of new aircra and prepping the grounded eet for reinstatement. Under this plan, Air India will strive to increase its market share to at least 30 per cent in the domestic market while signi cantly growing the international routes from the present market share.

ALL NIPPON AIRWAYS

e Japanese carrier All Nippon Airways (ANA) has recently reported a half-year pro t and raised its full-year earnings target due to the relaxation of COVID-19 border measures which has raised global travel demand. e number of passengers increased 5.1 times year-on-year, and revenue increased by 5.3 times, behind growing connection demand between Asia and North America, as well as recovering business demand originating from Japan and homecoming expatriates. ANA increased

Tokyo Narita ights to and from North America and Asia to accommodate transit demand and increased ights in response to improving demand out of Japan. e airline is optimistically con dent to return to its pre-pandemic performance levels over the scal year 2023 to 2025 and to be back on a growth trajectory from scal 2026. Currently, due to the Ukraine and Russia con ict, this plan may be slightly delayed due to the imposition of airspace detours around the area which makes it di cult to increase ights to Europe.

BRITISH AIRWAYS

British Airways has shown a pro t for the rst time since the pandemic, in spite of continuing challenges and being forced to shut all operations due to Covid-19. British Airways, however, has shown no sign of decreased bookings in 2022; its forward bookings and the demand for its most lucrative transatlantic routes is increasing exponentially. e IAG made an operating pro t of approximately $ 292 million between

April and June compared to the same period last year; of which, British Airways contributed, an approximate $ 53 million operating pro t. is was the rst time that the UK ag carrier recorded positive results since 2019, despite soaring fuel and employment costs. e airline, which had cancelled tens of thousands of ights this summer due to labour shortages, increased its capacity to about 75 per cent between July and October. Premium leisure remains strong and at pre-pandemic levels while business travel has shown a steady recovery. Bookings in the fourth quarter of 2022 show no signs of diminishing in demand.

CATHAY PACIFIC

Travel and quarantine restrictions during the pandemic had severely crippled Cathay Paci c’s passenger operations and passenger ight capacity. However, despite the setbacks, its passenger revenue increased by 177.6 per cent to approximately $ 265 million in the rst half of 2022. e airline passengers were 113.4% more than last year. While the monthly operating cash performance was severely impacted, the Hong Kong SAR Government’s adjustments in travel and quarantine requirements, which came into e ect on 1st May, resulted in a better performance. Cathay Paci c is focusing on cautious cash management going forward. e most recent adjustments to quarantine arrangements for arriving passengers are further expected to improve travel sentiment and business. Cathay Paci c is targeting to steadily increase passenger ight capacity and cargo ight capacity to the prepandemic level by the end of 2022. is gives them con dence and a positive approach that the airlines will see a stronger second half in 2022. e home carrier of Hong Kong will focus on resuming and reviving connectivity with the rest of the world when all the restrictions are li ed.

DELTA AIR LINES

Delta Air Lines delivered a positive September quarter with record quarterly revenues and a double-digit operating margin. e travel recovery continues as consumer spending shi s to experiences and demand improves in corporate and international travellers. With strong demand and return to enhanced class operational performances, the airline reports that it is currently ahead of its pro tability plan for the year and expects to be free cash ow positive. ey are working towards full network restoration by the summer of 2023. Domestic passenger revenue was 2 per cent higher and international passenger revenue was 97 per cent recovered compared to the September quarter of 2019. Transatlantic demand was driven by leisure destinations such as Italy, Spain and Greece and improving business demand, with transatlantic revenue up 12 per cent compared to 2019. Corporate sales have shown a remarkable increase and are at the strongest recovery rates exiting the quarter at 80 per cent of 2019 levels.

EMIRATES

e Emirates Group has shown a strong recovery across its businesses as they rebuilt air transport and travel-related operations which were previously cut by the pandemic. For the nancial year ending 31 March 2022, the group posted a loss of $ 1.0 billion compared with a loss of $ 6 billion last year. However, the revenue shows an increase of 86% over last year’s results due to the easing of pandemic-related restrictions. Emirates has focussed on restoring operations swi ly and safely; business recovery increased in the second half of the year. e airline introduced innovative products and services to meet customers’ needs and provide them with the best possible experience. 2021-22 marked UAE’s 50th anniversary and hosted the world at Expo 2020 Dubai which generated increased global engagement and visitation to the UAE. Employees previously redundant were recalled and rehired. e group has invested in new aircra and facilities, and the latest technologies to position the business for recovery and future growth. During the year, the airline supported community, humanitarian and philanthropic initiatives in its various markets that nurture future solutions for industry growth.

ETIHAD AIRWAYS

Etihad Airways posted a record-breaking core operating pro t of $ 296 million in H1 2021 versus a $ 392 million loss for the rst half of 2022, despite increased fuel costs compared to the same period last year. Etihad carried 4.02 million passengers with an average seat load factor of 75%. Passenger loads increased consistently over the rst six months, rising by 21.9 per cent points as travel demand recovered. e airline saw a strong boost in passenger volumes in February as Abu Dhabi further relaxed pandemic-related restrictions. e rst half of the year saw the launch of ve summer services. Etihad’s passenger revenues tripled in the rst six months of the year, climbing to $ 1.25 billion as more business and leisure travellers returned to the air. is was supported by more countries across Etihad’s network relaxing their Covid-related travel restrictions. Cargo operations continued to deliver exceptional results representing an increase of six per cent in the same period last year. As a result of a constant focus on cost containment, xed overhead and nance costs decreased in H1 2022.

JAPAN AIRLINES

Japan li ed Covid-19 restrictions in all parts of the country in late March 2022 while it gradually raised its cap on daily international arrivals this year before entirely removing it. e Japanese airline is operating at 65 per cent of its pre-pandemic international capacity, although Covid-19 limitations have reduced demand by approximately 40 per cent of what it was before the pandemic. However, in the domestic market, the airline is operating at 100 per cent of its pre-pandemic capacity. In the rst half of 2022, JAL handled around 1.74 million inbound passengers, which is nearly ve times more than the gure from the same period last year. Passengers on domestic ights during the six months more than doubled to 13.7 million passengers. e overall number of passengers has returned to around 60 to 70 per cent compared to pre-Covid conditions. Further updates from the airline included a decision to add additional ights on the East Asia routes from October 1 to 29, 2022, and to add a ight plan for routes from October 30, 2022, to January 31, 2023.

LUFTHANSA

e German airline has made a robust comeback and in June 2022, transported around 10.73 million passengers. e results extend the group’s recovery a er it reported its rst net pro t in August since the pandemic. More than 33 million passengers ew with the airlines in the third quarter of 2022, which is a signi cant increase from 20 million in the same period a year earlier. e group’s passenger airlines returned to pro tability, with an adjusted operating pro t of approximately $ 702 million, compared to a loss last year. In accordance with the increase in demand, Lu hansa and Fraport, the operator of Frankfurt airport, have formed a new joint venture to improve products and services at the airport’s Terminal 1. e goal of the Fra-Alliance is to achieve a journeywide enhancement of processes and product o erings for ights while also boosting the competitiveness of the airport. Initial bene ts include the provision of real-time updates regarding waiting times at security checkpoints within the Lu hansa app. Passengers can take these times into account to plan travel arrangements. Passenger ows have also been analysed and optimised in order to signi cantly reduce transfer times for approximately one million passengers per year.

OMAN AIR

Oman Air’s cargo business continued to thrive despite challenges and obstacles faced by the aviation industry globally due to the pandemic, even surpassing 2019 levels as the carrier ew 198 ights transporting medical supplies from China to the Arab world and Africa. In 2021, 70.8 million tons of freight were transported.

Oman Air has reached 50 per cent of its capacity as of April 2022. e airline recognises that India is its biggest market hence, from August 1 until October 29, Oman Air increased the ight frequency from Oman to India. is decision was taken to meet the growing demand from the Indian market. According to the Global

Distribution System Sabre in the rst two quarters of 2022, the total tra c between the two countries decreased by 20 per cent to a total of 760,860 passengers. e national carrier increased the number of weekly ights bound for its eight Indian destinations to 122.

QATAR AIRWAYS

Qatar Airways reported a record net pro t of $ 1.54 billion during the scal year 2021/22. e airline carried 18.5 million passengers till June 2022. Furthermore, Qatar

Airways and Indigo reactivated their strategic cooperation following the li ing of the suspension of international scheduled ights by the Indian government. Despite the challenges of Covid-19, the national carrier of Qatar grew to more than 140 destinations from 2021 to 2022 opening new routes including Abidjan, Zambia, Zimbabwe, Kazakhstan and Kano and Nigeria in addition to resuming ights to key markets. e airline operated the largest network among all middle eastern airlines, as measured by the number of destinations as well as weekly ights. Qatar Airways is currently operating 190 ights per week to and from 12 destinations in India and indigo is currently operating 154 ights per week between Doha and eight cities in India. As the world continues its recovery from the devastating impact of Covid-19, Qatar Airways remains committed to keeping passengers and cargo moving across the globe, maintaining and building on the exceptional standards of 25 years of operations that have earned them accolades.

SINGAPORE AIRLINES

Singapore Airlines reported a rst-quarter net pro t of $ 370 million a er the airline experienced a fourteen-fold increase in passenger tra c as a result of travel restrictions being eased. e airlines, which consists of full-service carrier Singapore Airlines and low-cost airline

Scoot, carried a total of 2083 million passengers in August 2022. As of the end of August, the passenger network covered 99 destinations, with SIA serving 73 destinations and Scoot 47, including Singapore. During the rst quarter, SIA took delivery of two Airbus A350-900s, one of which joined the operating eet. ree Boeing 737-8s also entered into service during the rst quarter. A 737-8 will join the operating eet a er cabin retro t. SIA’s operating eet comprised 127 passenger aircra and seven freighters as of 30 June 2022, while Scoot had 55 passenger aircra in its operating eet. To enhance the experience of travellers at Singapore Changi Airport, the airline launched an allnew agship Silverkris and Kris yer Gold lounges at Terminal 3, following a $ 50 million re-design, upgrade, and expansion project. is development will aid in providing an unparalleled on-ground customer experience at their main hub.

TURKISH AIRLINES

Turkish Airlines reported a net income of $ 737 million in the rst half of 2022 with revenues in the second quarter exceeding its pre-pandemic performance. e airline reported that its total revenues increased by more than 27 per cent, in the rst half of 2022. e carrier noticed a 21 per cent increase in international operations compared to 2019, carrying a total of 5.2 million international and 2.7 domestic passengers. In

July 2022, more than 7.8 million travellers ew on Turkish Airlines, re ecting a 9.9 per cent increase. From January to June 2022, the airline managed to expand its network to 335 destinations and expand its aircra eet to 386 jets. To expand the carrier’s presence in Europe the airline has signed a codeshare agreement with Air

Seychelles. In September 2022, Turkish Airlines had three daily ights from Dubai to Istanbul airport which was increased to four daily ights in October 2022. Since the pandemic, the carrier has progressively changed how it deploys capacity by factoring in demand and scoping the potential for growth.

UNITED AIRLINES

United Airlines reported rst-quarter 2022 nancial results and announced that it is expected to return to pro tability on a robust operating revenue outlook, including total revenue per available seat mile of approximately 17 per cent over 2019, the strongest secondquarter revenue in the company’s history. ey expect to be pro table in the second quarter with an approximate ten per cent operating margin despite the recent fuel price spike. e Boeing 777 aircra are expected to gradually return to service and the company will continue to add back capacity based on its ability to serve customers and will not sacri ce operational reliability. e company is seeing indications that business travel is rapidly returning and expects further improvement in international travel, including Asia. An optimistic sureness is forti ed by the airlines to report a pro t for the full year 2022. Resumed 19 International routes and relaunched service to six cities not served since the beginning of the pandemic including Berlin, Scotland, Grand Cayman, Portugal, Singapore, and Ireland. Completing all United Polaris lounge re-openings with the addition of San Francisco international airport and Los Angeles international airport are additional initiatives planned to help in its revenue growth.

VIRGIN ATLANTIC AIRWAYS

Virgin Atlantic Airways doesn’t expect to make a pro t until next year in spite of the statutory loss for 2021 narrowed by 44 per cent to $ 638 million. Sales rose but remained at one-third of pre-crisis levels, with the cargo business producing more revenue than passenger operations. A er two years of being focused on survival, they are now looking to the future and see the setbacks as crucial for future success. Travel demand is slowly picking up pace a er the omicron variant which delayed an earlier rebound. Virgin Atlantic reported that 2022 is one of transition from survival to recovery and on to pro tability by 2023. e airline operated at 90 per cent of the number of pre-Covid ights in the rst quarter and is positive of an increase in the coming months. Bookings are being accelerated by pent-up demands for visits to friends and family which were delayed by the pandemic, as well as a buoyant market for long-haul leisure trips. Corporate travel is beginning to return and has reached 70 per cent of pre-coronavirus levels on some routes. Virgin Atlantic expects international tra c between India and the U.K to grow signi cantly once visa issues between the two countries are resolved. India has emerged as the third largest market for Virgin Atlantic, a er the UK and the USA. BTI