4 minute read
The Panache Cruises Story
Meet our Connoisseurs
Katy loves to make each of her customers feel comfortable and well looked-after. As a previous winner of CLIA’s Young Travel Agent of the Year, she offers a personalised, personal experience for each of her many clients.
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Scott Perry
Scott believes that we are not just salespeople, but we should actually take great care in getting to know clients before building long-lasting relationships with them. He brings a wealth of cruise industry experience to our team.
Ben Allsopp
Ben is an attentive, knowledgeable cruise connoisseur who brings heaps of luxury cruise experience to our team. With excellent customer service and a readyto-do-it attitude, he thrives off perfecting cruise experiences for clients.
Diane Robinson
Diane’s belief is that customer service is paramount. As a conscientious and knowledgeable member of the team, she’s excited to create unforgettable experiences for her customers with a smile on her face.
Georgia Redmond
Georgia studies travel, and has spent the past few years gaining valuable experience in the travel industry. She’s an essential cog in the Panache connoisseur machine, creating spectacular holidays for our clients.
Emma Taylor
Emma is our resident foody, combining her love for world cuisine with a passion for travel to create pitchperfect experiences for clients. As an experienced customer service professional, she makes cruising dreams become reality.
Kat Trinder
Kat’s mission is to put customers first. She’s developed fantastic experience and knowledge in the luxury river cruise industry especially. She’s an eager traveller, and her passion shows in her work with clients.
Catherine Divan
Catherine is an experienced, welltravelled, and personable cruise expert. Throughout her career in the cruise industry, she’s travelled all over the world. She’s got a thorough, in-depth knowledge of luxury cruises.
Amanda Cunliffe
Amanda is the living embodiment of our mantra, nothing is too much trouble. She goes above and beyond. Having worked in the travel industry for 18 years, she brings an experienced head and travel fanaticism to our team.
Jake Bendix
Jake is a keen and avid explorer, as well as an experienced curator of bespoke tours of Asia and Europe. He understands how important it is to create incredible memories that last a lifetime. He’ll book your holiday with a smile on his face.
Nicola Tempest - Mitchell
Nicola proudly states that her passion in life is working in the travel industry. Having worked in travel for 30 years, she’s a specialist in all things Spanish but she’s got knowledge spanning the globe. We’re lucky to have her on the team.
Salim Abbul
Salim brings a warm approach and attentiveness to customer service. He doesn’t believe in being a salesperson, rather a person who happens to sell. This nuanced approach is reflected in his cadence to connect with the customer personally.
Trustpilot Reviews
Don’t just take our word for it. We are proud to be rated 5-star on TrustPilot and wanted to share some of the fantastic reviews we’ve been given by our customers. Our team do their absolute best to ensure a smooth booking experience every customer, nothing is too much trouble. I feel I’m in super safe hands
I’ve just booked an Azamara cruise with Kat Trinder. First time with Panache and an amazing and personalised experience. What a difference from other agencies I’ve used. Kat was prompt, friendly, efficient and so knowledgeable. Advised on cabin choice, arranged flights and transfers, and booked a great looking hotel at the end of our cruise. Thank you so much Kat - I feel I’m in super safe hands.
Angela Above and beyond
Friendly, knowledgeable cruise consultant. Always willing to go above and beyond when booking and answering questions.
This is the 3rd cruise we have booked now with Catherine at Panache. Once again amazing personal service from Catherine, so happy we found her and Panache a year ago. Wouldn’t consider booking with another company again. Nothing is too much trouble for Catherine and we are so thrilled that we managed to book with her once again. Thank you so much x
Helen Genuinely helpful and informative
This is our first booking with Panache. Georgia has been a delight to discuss everything with, so genuinely helpful and informative. We now have every confidence in our holiday and are certain to use Panache again.
Julia Really nice and helpful
I’ve just booked my first cruise with this company Panache Cruises. Scott was really nice and helpful and we are looking forward to a wonderful cruise!!!
Rachel Nothing was too much trouble
I have booked for the 3rd time with Panache Cruises, (second time with Catherine). Catherine looked at different options for our cruise. We planned 2 cruises in Australia and New Zealand with some time in between the two cruises to do some independent travel in Australia. Nothing was too much trouble and Catherine’s knowledge and advice helped us book our one in lifetime experience.
Catherine provided excellent service when we booked our previous cruise with her. She kept in touch before we departed and then contacted us on our return home to ensure everything had gone to plan, excellent service and I have no hesitation booking with and recommending Panache Cruises.
Sharon & Chris