< ENHANCING RISK CULTURE
Organisational culture, governance, risk & performance following the global financial crisis. ACCA ACCOUNTANTS FOR BUSINESS GLOBAL FORUM Culture, risk & performance 14 June 2013
. . . helping firms to make sense of and succeed in a complex and unpredictable world Š 2013 Paradigm Risk Limited. All rights reserved
1
< ENHANCING RISK CULTURE
Group discussion 1. 2. 3. 4. 5. 6. 7. 8.
9.
Does your organisation have the culture you want? How can you tell? Does your sector have a culture problem? How do you know? What is culture? Can you describe it clearly and meaningfully? Do you want to promote culture change within your business? How is the issue of corporate culture addressed in your business? Does your organisation work across multiple cultures? Do you understand the impact of this? What do you believe are the practical issues that need to be addressed to improve culture? Does the finance function have a specific responsibility to play in helping drive an improved culture, particularly in regard to its role as the steward of the organisation? Is the CFO best placed to drive through corporate culture change, or does the responsibility lie elsewhere?
© 2013 Paradigm Risk Limited. All rights reserved
2
< ENHANCING RISK CULTURE
What do we really know about culture? • Our project • A survey of some of the key issues • General discussion and debate on culture
© 2013 Paradigm Risk Limited. All rights reserved
3
< ENHANCING RISK CULTURE
Here is the problem: First, virtually no one clearly defines what they mean by ‘culture’, and when they do they usually get it wrong. Second, virtually no one has read the original research that shows why culture – when clearly defined – is so important, how it is formed, and how it changes. John Kotter in Forbes, 2012 © 2013 Paradigm Risk Limited. All rights reserved
4
< ENHANCING RISK CULTURE
Š 2013 Paradigm Risk Limited. All rights reserved
5
< ENHANCING RISK CULTURE
Š 2013 Paradigm Risk Limited. All rights reserved
6
< ENHANCING RISK CULTURE
How we portray risk management
Š 2013 Paradigm Risk Limited. All rights reserved
7
< ENHANCING RISK CULTURE
The myth • AS/NZS 4360 • ISO 31000
© 2013 Paradigm Risk Limited. All rights reserved
8
< ENHANCING RISK CULTURE
. . . the reality
Š 2013 Paradigm Risk Limited. All rights reserved
9
< ENHANCING RISK CULTURE
Š 2013 Paradigm Risk Limited. All rights reserved
10
< ENHANCING RISK CULTURE
Schein’s view interpreted by Hofstede et al
© 2013 Paradigm Risk Limited. All rights reserved
11
< ENHANCING RISK CULTURE
Š 2013 Paradigm Risk Limited. All rights reserved
12
< ENHANCING RISK CULTURE
Insights from changes at NASA
Š 2013 Paradigm Risk Limited. All rights reserved
13
< ENHANCING RISK CULTURE
What about psychometric approaches?
Š 2013 Paradigm Risk Limited. All rights reserved
14
< ENHANCING RISK CULTURE
Š 2013 Paradigm Risk Limited. All rights reserved
15
< ENHANCING RISK CULTURE
How our brains work matters
Š 2013 Paradigm Risk Limited. All rights reserved
16
< ENHANCING RISK CULTURE
Š 2013 Paradigm Risk Limited. All rights reserved
17
< ENHANCING RISK CULTURE
• We live in a shrinking, overpopulated, networked and thus interconnected world • Risk transmission and amplification can be unavoidable
© 2013 Paradigm Risk Limited. All rights reserved
18
< ENHANCING RISK CULTURE
Š 2013 Paradigm Risk Limited. All rights reserved
19
< ENHANCING RISK CULTURE
The project : next steps • • • •
Review the relevant literatures Interview people dealing with organisational culture Formulate some positions / hypotheses Hold a series of roundtables – By sector in London – In international locations • Prepare reports • Publish and launch • Then what . . . . ?
© 2013 Paradigm Risk Limited. All rights reserved
20
< ENHANCING RISK CULTURE
www.paradigmrisk.com
Š 2013 Paradigm Risk Limited. All rights reserved
21