Registration Details

REGISTERING FOR PROGRAMS

Due to the variability regarding COVID-19 and impacts on our community, registration dates are subject to change. For up-to-date information regarding registration, visit fcgov.com/recreator.

Registration is currently scheduled to begin at 7 a.m. on November 10. Early registration will be available for Senior Center Members at 7 a.m. on November 9. Registration may not be approved by an instructor or coach. During registration, personal information is entered into the registration database by household. By providing household information to the City, you are consenting to the release of information regarding your household to all members of your household.

At this time, credit cards are the only form of permitted payment. No cash refunds.

YOU CAN REGISTER FOR PROGRAMS

IN THREE WAYS:

ONLINE IN PERSON OVER THE PHONE

Visit fcgov.com/recreator

to register online. Click on “Register Online”

New users: Click “Login” and select “Create an Account.” Then follow the prompts. Existing users: Click “Login” and enter your username/household ID number and password. All Recreation Facilities are able to assist with registering for programs.

See page 11

for information on open hours.

Call 970.221.6655 to register. Have your credit or debit card information, along with household account details, available.

Aquatics, Ice Skating & Sports Registration Policies

If the class you wish to register for is filled, you may place your name on a paid waiting list. We attempt to accommodate demand by adding new classes; however, they may not be at the same time/day as the waiting list class. Classes that do not meet the minimum may be canceled or combined.

REFUND & CANCELLATION POLICIES

Withdrawals

If you are not satisfied with your program, you may withdraw before the second class begins and receive a refund. Refunds are not given once the second class begins (first week of youth sports practices). Programs that meet once may receive a refund up to one week prior to the scheduled program start. Refund options include: • A full credit to your Recreation household account. • Check or credit refund; a $5 service charge per program will be applied. Material fees are non-refundable. For refunds less than $5, a household credit is offered.

Transfers

You may transfer between programs prior to the second meeting of the class on a space-available basis. There is no charge for transfers, but you are responsible for any additional costs. If the new program costs less than the original program the difference is credited to the household account without an additional program fee. If your age, grade level, or ability does not meet the minimum program requirements, you will be transferred to a program that better matches your level(s).

Cancellations

Recreation may cancel programs at staff’s discretion. If Recreation cancels a program for any reason, you will receive a full refund or credit. Recreation staff can assist you in finding another program that meets your needs.

Outdoor Recreation Cancellation/Refund Policy

Trips may be canceled, or destinations may be changed due to weather conditions that are deemed hazardous or unsafe for driving/transportation or the program. No refund will be given if trip destination is changed due to weather conditions. In case of cancellation, a full refund is issued. If you need to cancel, notify us by 10 a.m., one week prior to the trip departure for refund or credit.

REDUCED FEE PROGRAM

Reduced fees are available to participants with limited incomes. Interested persons must apply in person with the Recreation Department and be approved prior to registering for programs. Applications are available at all recreation facilities; a downloadable version is also available online. Once approved and enrolled in the program, a pass purchase is required to activate benefits. Discounted activity registration can then be done over the phone, in person, or online. The following programs are excluded from the Reduced Fee Program: adult team sports, tournaments, ticketed events, and private instruction. For more information visit fcgov.com/reduced fee.