ISSUE 23 APRIL 2020
THE VOICE OF THE NEW ZEALAND AUTOMOTIVE INDUSTRY
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Tips for workshops on the coronavirus front line WHEN WORKSHOPS OPEN AGAIN, THEY WILL COME FACE TO FACE WITH CUSTOMERS AND THEIR ‘PERSONAL SPACE’ — THE INTERIOR OF THEIR CARS orkshops will be keen to get back into business as soon as the lockdown ends but they will also need to take precautions for dealing with the coronavirus, Covid-19, as customers’ cars which can harbour this and other viruses. While community spread may be contained in New Zealand by the lockdown, the virus is still active overseas so it’s possible the virus could be reimported later, and if we don’t have ‘herd immunity here’ because the lockdown stopped the spread, we will remain vulnerable until a vaccine is available. As both bacteria and viruses can remain viable on hard surfaces like metal, glass, and plastic for days and possibly more than a week in suitable conditions, workshops will have to manage the risk to staff. Roads and vehicles will continue to be the main arteries of life in New Zealand for the foreseeable future. Vehicles will continue to need service and
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repair, and that means workshop staff will be in the front line, coming into contact with both customers and their ‘personal space’, inside their vehicles. In Australia, the Federal Chamber of Automotive Industries (FCAI) has advised that automotive brands and their dealer networks will remain open to provide sales and service support to customers.
Tony Weber, chief executive of the FCAI, said: “The operation of motor vehicle dealerships, their service and repair centres, and key supply chain facilities play a critical part in supplying essential services to the community. “At the same time, the automotive industry rates the preservation of the health and safety of our
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