Auto Channel 24

ISSUE 24 MAY 2020

THE VOICE OF THE NEW ZEALAND AUTOMOTIVE INDUSTRY

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Warrant deferral doubles the pressure on workshops THE GOVERNMENT’S DECISION TO DEFER VEHICLE WARRANTS, SEEN AS A SIX-MONTH EXTENSION TO OCTOBER, RAISES SAFETY RISKS AND PILES THE PRESSURE ON WORKSHOPS he government’s emergency move to defer vehicle warrant and certificate of fitness renewal during lockdown will have knock-on effects beyond already lost revenue for the vehicle servicing industry.

The vast majority of car workshops are small businesses with less than five staff. The Motor Trade Association has already calculated a loss to the sector from lost WOF inspections alone during March and April of $29.9 million, with another $25.1 million lost from repairs.

This lost repair revenue is a conservative estimate based on the current national first-time failure rate of 41 per cent.

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MTA chief executive Craig Pomare

CONTINUED ON PAGE 4 NARVA.CO.NZ

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Contents

From the ed.

12 Unblocking WOFs

Cover / 4

Top-shelf additives

6

Getting the wheels in motion

12

Who owns vehicle tracking data?

16

Setting up a contactless workshop

19

New series: Kiwi innovators

20

Industry perspective: what next?

22

Getting back to business

24

Prodrive performance garage tour

26

Building a dream Torana

30

Product profiles

34

Directory listing

36

The move to Covid-19 Alert Level 3 will be a massive relief to the automotive trade across the country. It’s a great step forward but the lockdown and the flow-on effects will trouble most in the industry for months to come.

The most pressing issue was the government’s call to offer a period of grace to motorists in renewing their vehicle warrants and certificates of fitness. While this was necessary as WOF inspection services and most garages, tyre shops, and workshops were closed during lockdown (unlike in Australia where they were seen as necessary services) it will have possibly unforeseen downstream consequences, as detailed in our lead story. The industry is responding and aiming to get this change amended.

Although we were working from home, which posed some challenges, Auto Channel has continued to be published through the lockdown.

We are very pleased to be able to do our part to support the industry.

We are grateful to advertisers who have continued to work with us and hold firm during this period, but we also understand the constraints placed on small businesses that had to tighten their belts when their income stopped overnight. We are working with them in a number of different ways to help maintain and reinforce their role in the industry. It’s as clear to us as it is to you that a vibrant and healthy automotive trade is vital to getting the economy back on its feet as soon as possible.

Ian Parkes, Editor

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Auto Channel is distributed 11 times per year.

To receive your free copy or to change your address simply visit autochannel.co.nz.

3

Unsafe vehicles unchecked But two other issues are of even more concern. The first is the impact on the safety of letting unchecked and possibly unsafe vehicles stay on the road for up to six months longer.

The second was the effect of deferring several months’ worth of warrants and bunching them together to expire at the same time.

The government’s plan, announced by Transport Minister Phil Twyford on April 9, gave vehicles with warrants and certificates expiring from the start of the year up to October 10 to renew them. The way this was reported in some media gave the impression this was effectively giving all warrant renewals from 1 January six months to renew from the date of the announcement, rather than up to six months from expiry. That meant many drivers will think they don’t need to renew their WOFs until October.

That could extend the financial pain, and create a glut of warrant checks at the same time — and again in another year’s time when they expire.

MTA chief executive Craig Pomare says around half a million warrants expire every month.

Unplanned seasonal demand Shifting all of the demand from March and April to October will have the effect of creating a seasonal demand in an industry that is not set up to cope with it. Small workshops cannot manage seasonal peaks and especially the troughs that will occur as a result of the shutdown. The lack of warrants issued in March and April means they will be missing from renewals again at the same time next year.

At the time the extension was announced, it was the right move as most motorists could not access workshops to get their vehicles checked and it wasn’t clear how long New Zealand would be at Level 4. However, now that we are in Level 3 and workshops have opened, there is no need for a six-month timeframe, assuming alert levels continue to decrease.

In Australia, the task of maintaining the nation’s vehicle fleet was considered an essential service

and workshops continued to operate under that country’s more relaxed lockdown regime.

Craig Pomare says the MTA is in discussion with the New Zealand Transport Agency and has suggested instituting a ‘tapered approach’ to WOF extensions, with the extension reducing over the next three months and business as usual from July, if alert levels allow.

Secondly, the MTA suggests new WOFs expire from the date of the old WOF to restore the even annual spread and avoid peaks and troughs.

The greatest concern has to be the potential impact on road safety. That’s a significant issue in New Zealand with a vehicle fleet average age of 14+ years.

If left unchecked, the six-month extension would mean some vehicles going uninspected for 18 months, putting thousands more kilometres onto those vehicles. It will inevitably result in more unsafe vehicles on the road, and make some even more unsafe, with potentially fatal consequences.

Three-fold increase Already about 15% of fatal crashes involved vehicle defects, a three-fold increase from 2015.

Lights, tyres, suspension and brakes represent the greatest percentage of WOF failures and — partly because of the WOF regime — most New Zealanders do not check their own vehicles. They rely on warrant of fitness checks to spot deficiencies in key safety items. Yet it’s almost certain that most people will make full use of the grace period and only get their vehicles checked the next time they need a warrant.

Craig Pomare said the WoF is ‘bread and butter’ for many small workshops.

“Even though it is a service often provided at a loss, members take great pride in carrying out this essential safety service, he said.

“Given the Covid-19 level 3 restrictions we note the inspection, now averaging 45 minutes, will likely take longer, and longer still if you include any cleaning or sanitising that takes place.

Businesses may need to rethink what they charge for a WoF with a possible consequential impact on demand.”

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AUTO CHANNEL IS PUBLISHED BY

PUBLISHER

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NOTICE TO ADVERTISERS Parkside Media uses due care and diligence in the preparation of this magazine, but is not responsible or liable for any mistakes, misprints, omissions, or typographical errors. Parkside Media prints advertisements provided to the publisher but gives no warranty and makes no representation to the truth, accuracy, or sufficiency of any description, photograph, or statement. Parkside Media accepts no liability for any loss which may be suffered by any person who relies either wholly or in part upon any description, photograph, or statement contained herein. Parkside Media reserves the right to refuse any advertisement for any reason. The views expressed in this magazine are not necessarily those of Parkside Media, the publisher, or editor. All material published, gathered, or created for Auto Channel is copyright 2020 Parkside Media Limited. All rights reserved in all media. No part of this magazine may be reproduced in any form without the express written permission of the publisher.

Auto Channel is the best way to reach the wider automotive industry. The publication is direct mailed to 11,367 New Zealand businesses in the following automotive sectors: Automotive workshops, parts importers and distributors, transmission specialists, automotive recyclers, towing operators, panel beaters and painters, crash repairers, tyre dealers, suspension and underbody repairers, steering specialists, towing operators, auto-electrical repairers, newand used-car dealers, air-conditioning repairers, heavy-machinery dealers, trucking and transport

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Auto Channel Issue #24 May 2020

Installing a catchcan filter from Ryco Filters THE QUALITY AND STANDARD EQUIPMENT ON FOUR-WHEEL DRIVES CONTINUES TO RISE BUT CRANKCASE BREATHERS ARE STILL A WEAKNESS, ESPECIALLY FOR OFF-ROADERS. RYCO HAS THE ANSWER nternal-combustion engines utilize crankcase breathers but over time they become contaminated with components such as oil, water, and soot. That build-up can get into the engine’s air-intake system leading to power loss and increased fuel consumption.

The build-up forms an insulating barrier on the inside of the intercooler, preventing the intake

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air from shedding its heat. This hotter intake air will reduce an engine’s power and increase fuel consumption, but there is an easy way to prevent this kind of insidious issue from happening.

There are a number of standard filtration systems on the market but they typically stumble at a critical point. The lack of volume and flow capability in almost all aftermarket filtration systems means that there is no guarantee that the ‘stored’ contaminants won’t find their way back into the engine via the intake system or directly into the engine’s sump.

This is especially the case with 4WD vehicles that are operating off-road.

Ryco says the only product on the market that alleviates this issue is the Ryco RCC350 Crankcase Filtration System. This product, which works with all types of engine oil, removes oil impurities generated from blow-by gases in the engine, and, unlike other options, it won’t redirect captured contaminants back into the engine, thus preventing build-up and decreased performance.

The RCC350 is lab tested to ISO 17536 and tested to Ryco Specification TS17. It’s capable of handling up to 240 litres per minute of blow-by gas flow, is suitable for engines up to 350kW, and is made of high-efficiency coalescing media to filter down to >1mm.

For full specs or more information, visit ryco.co.nz or call the Ryco team on 0800 838 222.

Gumout aims to raise the game among fuel additives A NEW RANGE OF FUEL ADDITIVES, MAINTENANCE FLUIDS, AND AEROSOLS DOES WHAT IT SAYS ON THE TIN riffiths Equipment is introducing a new name to New Zealand’s fuel additives market: Gumout.

While it’s new here, Gumout is a wellestablished brand in the US, with origins reaching back to World War II. In the lead up to the invasion of Nazi-occupied Europe, the US was shipping tanks, planes, trucks, and cars to the UK en masse.

These vehicles were pre-fuelled, but as the ships carrying them had to circle the Atlantic to avoid U-boats, the fuel would deteriorate and gum up carburettors on the long journey. The US government wanted a solvent to dissolve the gum and varnish, and a small company called ‘Gumout’ got the business.

Some of these problems persist in performance engines today, with varnish build-up in fuel parts; carbon deposits in engines; and, more recently, corrosion caused by ethanol in some fuels.

Gumout has maintained its market position by taking a high-quality and right-quantity approach to fuel additives, and by sponsorship of the American Formula Drift series.

Most fuel-system cleaners use nitrogen-based additives such as polyisobutylene (PIB) that combat build-up but which can’t clean old deposits, as

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Auto Channel Issue #24 May 2020

well as polyisobutylene amine (PIBA) additives, which clean fuel systems and valves but can’t remove carbon deposits within the cylinder — they simply can’t withstand the temperatures in the combustion chamber.

Gumout says that its fuel and oil additives are scientifically formulated using the strongest ingredients available, like polyether-amine (PEA), which remains effective in the combustion chamber and breaks down carbon deposits.

Other ingredients add a protective coating that

prevents future build-up and friction modifiers, which reduce friction around the piston rings. The formula also includes corrosion inhibitors that tackle the effects of ethanol and water, as well as antioxidants, which counteract the formation of deposits on fuel-system parts.

Gumout says that it uses higher concentrations of active ingredients and rigorously tests every formula to meet tough performance and safety standards.

Gumout offers a range of products, including Multi-System Tune-Up, fuel-system cleaners and treatments, a specific diesel product, and a range of maintenance fluids and sprays.

For more information, see gumout.com, griffithsequipment.co.nz, or call 09 525 4575.

PEACE OF MIND PEACE OF MIND

WITH FORD GENUINE PARTS Alert Level 3 means your Ford dealership is available for all of your parts requirements. With new sanitation processes, social distancing, contact tracing and contactless delivery in place, you can have even more peace of mind with Ford genuine parts.

Ranger 2006-2011 Cambelt Replacement Kit PART

PART NUMBER

Timing belt

WE0112205

Timing belt idler

WE0112730

Timing belt tensioner

WE0112700

TRADE PRICE1

GETGENUINE POINTS2

$ 51 $ 29 $ 147

76 pts 43 pts 220 pts GETGENUINE POINTS2

Clutch Kit PART

PART NUMBER

TRADE PRICE1

Clutch disc

WE0116460A

Clutch housing cover

WE0116410C

Collar / release bearing

LF0116510

$ 272 $ 220 $ 57

408 pts 330 pts 85 pts

Motorcraft Service Items PART

PART NUMBER

Fuel filter

AFG182MC

Air filter

AFA184MC

Front brake pads

UMY13328ZA9MC

Front brake rotors

H2MZ1V125K

Wiper blade insert

AWV61020S

TRADE PRICE

1

$ $ $ $ $

30 50 79 95 8

GETGENUINE POINTS2

45 75 118 142 12

pts pts pts pts pts

Call your local Ford dealer today 0800 FORD NZ (0800 367 369) 1

Prices are recommended only and are net after discount and exclude GST. Recommended prices were correct at the time of printing. 2GetGenuine reward points are awarded only to trade customers registered under the GetGenuine GetRewards Programme. Some exclusions apply. Images shown are example parts only. For full warranty terms and conditions ask your authorised Ford Dealer. Promotion ends 31 May 2020.

Automaster has wheelservice quality covered AUTOMASTER SUPPLIES PREMIUMQUALITY CORGHI WHEEL-SERVICE EQUIPMENT AND DURABLE AUTOMASTER PRODUCTS FOR MAXIMUM VALUE utomaster Equipment specializes in tyre changers and wheel balancers. With 15 years’ experience working closely with New Zealand workshops and tyre shops, the company has honed its product offering to meet customers’ needs, whatever the price point or productivity required.

At the top end of the range, Automaster supplies acknowledged world-leading Corghi-brand tyre changers, balancers, and wheel aligners. Corghi has a vast range of machines, from the simplest to the latest contactless, diagnostic, and virtually handsfree machines. The range carried in New Zealand features top-quality 100-per-cent-Italian-made machines, which maintain a lifetime of value through high second-hand prices once the time comes to upgrade. Naturally, Corghi also produces a range of heavy-duty commercial vehicle equipment.

Automaster carries seven Corghi tyre changers, with options like helper arms, plus three truck machines, seven wheel balancers, and two truck wheel balancers.

Completing Automaster’s wheel-technology

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range are three of Corghi’s wheel-alignment systems, one of which is completely touchless. As well, Automaster offers a Vamag system, also Italian, that uses hang-on clamps that can do a complete alignment diagnosis in 30 seconds.

For businesses wanting maximum value for their money at the lowest outlay, Automaster offers its own-brand changers and balancers, starting from only $2095 plus GST. Again, the range covers small workshops to busy tyre shops with six tyre changers, including heavy-duty machines, with a variety of add-ons like helper arms. It also offers a range of six Automaster wheel balancers, with different features and at different price points.

Managing director Gary Cotterell says the design of the Automaster units has focused on the robust quality and durability Kiwi workshops demand.

“We have been actively involved in the development of these products over the last 15 years, working closely with the factory to significantly improve performance and reliability with only minimal impact to cost,” Gary says.

Upgrades have included high-quality long-lasting pedal springs, rust-free 3000kg stainless-steel bead-breaking

cylinders, and top quality electric motors. Gary says that the Automaster machines are built to last.

All the Automaster balancers have a strong 40mm threaded shaft and four-piece cone set, which, together with their top-quality motors, ensures easy, accurate balancing and complete reliability.

See automaster.co.nz, phone 0800 214 604, or email info@automaster.co.nz for more information and pricing.

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GET CASTROL EXPRESS TODAY!

Auto Channel Issue #24 May 2020

Please email: orders@castrol.co.nz and include your Business name, Account number(s), Contact name, Business contact number and Email address.

You can also register at: www.castrol.com/expressnz Please allow up to 24 hours for your user registration request to be completed.

Washing car parts the smart way THE CRC SMARTWASHER CLEANS WITHOUT SOLVENTS, SAVING SKIN AND ENVIRONMENTAL IMPACT veryone is paying far more attention to workshop and personal cleanliness these days and the CRC SmartWasher is a sensible parts washing upgrade that is good for staff, business productivity, and the environment.

Washing car parts in kerosene, petrol, or a solvent bath exposes people to skin irritants and vapours. Solvent baths also create toxic liquid waste — and you soon end up trying to clean parts with a filthy liquid.

The CRC SmartWasher does away with solvents altogether. It has a water-based surfactant solution on tap that lifts off the dirt. The wash water in the built-in sink filters into a tank charged with microbes that literally eat grease and oils. SmartWashers are just as effective as solvent cleaners and sometimes better. Solvents attack deposits from the outside whereas a surfactant breaks the bond between the part and the dirt, so dirt lifts off rather than dissolves.

SmartWashers are the ideal solution not only for people who have a bad reaction to solvents on their skin but also for employers who want to protect their staff from adverse reactions. While gloves are always recommended when working with dirty car parts, not

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all staff use them, and employers can still be liable for any harm arising from a failure to wear PPE. SmartWashers are also better for the environment. Instead of generating potentially hundreds of kilograms of hazardous waste a year, plus disposal fees, SmartWashers generate just 3.3kg of inert solid waste — the used filter mats — which can go in a normal waste bin.

The washers are electrically heated to maintain the optimum temperature for the ‘bioremediating

microbes’, so washing parts at a comfortable 42°C in a SmartWasher can even be a pleasant job on a cold morning. There’s no need to change the liquid in a SmartWasher. Just change the filter mat once a month and top up the ‘Ozzyjuice’ cleaner as required.

Repco is offering four special deals on SmartWashers this month, including free packs of Ozzyjuice and filters, and two models also attract a $500 CRC product voucher. The different SmartWasher models have various-sized tanks for different throughputs and different-sized sinks. Two of the units are mounted on wheels, which is handy for cleaning under vehicles on a hoist. See the ad in this issue, or contact your local Repco or Appco store for details.

12 MONTHS INTEREST FREE Call your Repco or Appco Rep T&Cs apply.

Purchase a SmartWasher SW-28 or SW-37 between 01.04.20 -26.06.20 and receive a FREE SmartWasher kickstarter kit.

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New under-bonnet work lamps NARVA EXPANDS ITS RANGE OF WORK LIGHTS FOR WORKSHOP TECHNICIANS AND HANDYMEN ALIKE wo new feature-packed LED under-bonnet / scene lights offer alternatives to Narva’s popular and proven See Ezy rechargeable LED underbonnet lamps (part numbers 71230 and 71228).

These new lamps boast a powerful, adjustable light output supported by a lightweight, sturdy construction and a multitude of accessories that deliver seamless, hands-free lighting across an entire engine bay. With selectable output/ brightness, users can choose from two to four hours’ operating time with three to four hours’ charging time. Both units offer adjustable lengths that range from 1.2m up to 2m, which enables them to fit most vehicle bonnets, using detachable brackets for easy mounting and storage.

“Narva has been very thorough with the design of these lamps, making sure that they address the needs of a busy workshop, where better light leads to a faster and more accurate job. They are every bit as important as a good ratchet spanner or torque wrench,” says Tim Paterson, national sales manager for Griffiths Equipment, distributor of Narva lighting and electrical products in New Zealand.

Aside from Narva’s incredible build quality, where

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the ALS under-bonnet lamps truly stand out is the inclusion of some advanced features. The 1000-lumen model (part number 71430) has a detachable light head and battery, as well as a two-in-one charge base that doubles as a powerful flood (800-lumen) and spot (400-lumen) torch. An optional UV torch charge base (part number 71484) provides a powerful UV output that is ideal for air-con leak detection.

The more powerful 2000-lumen lamp (part number 71432) can operate by battery or via its included 5m 240V AC cable, ensuring workshop users are never left without light.

Century’s battery monitor helps avoid breakdowns ADD VALUE BY HELPING CUSTOMERS KEEP A CLOSER EYE ON THEIR BATTERIES entury’s new BM12V takes the guesswork out of battery monitoring, providing users with a live view of how their vehicle’s battery is performing at any given moment. More importantly, it’ll also warn them of an impending battery failure, giving them a chance to return to your workshop for battery replacement and avoid being stranded on the roadside.

The Century BM12V Battery Monitor is backed by a two-year warranty and is suitable for use on all 12V flooded, AGM, and GEL lead-acid batteries, which can be offered as a convenient upsell with any new battery purchase. It’s easy to install and can be used to monitor the performance of starting batteries in cars, 4x4s, SUVs, trucks, motorcycles, and boats. It’s also ideal for monitoring the state-ofcharge and power usage in deep-cycle applications like campers and caravans.

Century’s BM12V Battery Monitor uses Bluetooth to wirelessly connect to your phone, via a freeto-download iOS and Android app. The BM12V will automatically sync with your mobile device and provide a live view of the battery’s state of

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Auto Channel Issue #24 May 2020

charge, along with cranking test results every time the vehicle is started. It can also test the vehicle’s charging system and notifies the user of any potential issues that may affect battery life.

The IP65 rating means the unit is dust-tight and protected against water ingress, making it ideal for under-bonnet applications where dust and water splashes are commonplace. A connection range of up to 10m also means that the monitor can be installed in hard-to-reach areas within the vehicle.

The Century BM12V Battery Monitor is competitively priced and ideal to offer as an upsell with any new battery sale. Giving customers the power to monitor their batteries directly will help build trust in the product and your business, increasing the chances that they’ll return in future when the battery is due for replacement.

For more information on Century’s BM12V Battery Monitor, visit centurybatteries.co.nz or contact a Century Batteries specialist on 0800 93 93 93.

“These lamps also function well as scene lights and are lightweight enough to be used on awnings or roof racks for camping and leisure. They also produce a high CRI [colour rendering index] …, meaning the lamps are ideal for checking paint for imperfections and scratches.”

Optional extras include two heavy-duty tripods (with or without wheels), multi-functional fasteners, spare chargers and batteries, along with the UV charge base and torch for model 71430.

Narva’s new ALS under-bonnet lamps and the rest of its premium ALS range of workshop lighting are available from leading automotive outlets throughout New Zealand.

For more information, contact Tim Paterson, Griffiths Equipment Limited New Zealand, on 09 525 4575 or visit griffithsequipment.co.nz.

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Make a plan for ‘unprecedented times’ THESE ‘UNPRECEDENTED TIMES’ CALL FOR EXTRAORDINARY ACTION. SO WHAT ARE YOU GOING TO DO? BLACKFERN HAS A PLAN uring the lockdown, Auto Channel checked in on a number of businesses and organizations it deals with regularly. Blackfern Cooperative’s Roger Castleton has been thinking about where to from here. For, and on behalf of, the members of the Blackfern Cooperative, here’s Roger’s assessment: “Every business is affected by Covid-19, there’s no denying it. Although many people are now sporting a hairdo from the 1970s and have had a burning hunger for KFC wicked wings like they’ve never felt before, life will no doubt go on.

“Blackfern Cooperative has been affected like all other businesses, but, in spite of these challenging times, Blackfern has continued to service their members and was back in full operation from 1 May. “If nothing else, the lockdown has given workshop owners and managers an opportunity to take a deep breath, and, for some, it will be the longest break they have had since they started in business. As New Zealand has done a great job so far of getting the virus under control, we can also reflect and think about what this means for our businesses, and mitigating current or future risk is surely on our minds.

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your bank. You might be tolerating the situation now but remember the effects of this shutdown and ‘the new normal’ will have effects that will go well beyond this month and next.

“Debtors: This could be a difficult conversation, treading a fine line between compassion and common sense. Understandably, you might not want to press people at the moment, but it’s in your best interest to talk to people who owe you money before the people you owe money to.

Gary Senior joins Blackfern in the South Island

That conversation with suppliers will go better if you do the other one first. And remember, people understand small businesses need support at this time. Blackfern can provide you with some simple tips and guidance in this area.

“Supply chain: How the supply chain weathers this crisis is pretty critical to all of us. Suppliers large and small need support and understanding.

Obtaining products from overseas is likely to be patchy. The importers’ ability to finance the process ahead of the projected lead times will also add pressure. Much of this comes down to cashflow, and that means really doing your best to pay your creditors on the agreed terms, and not taking advantage. Get onto your debtors and this will help keep the wheels in motion.

“Forecast: Hmm. We’re into ‘string theory’ here — as in how long is it? We don’t have a fully functioning crystal ball either, so we suggest making a plan to reconnect with your customers while keeping them, your staff, and yourself safe.

And share the plan with staff. This is a great time to communicate and show leadership. If you want help and advice, call us!

“Meanwhile Blackfern is backing our group to keep moving forward, so we have appointed Gary Senior into the Southland/Otago region, and he joined us on 1 May. Gary is a robust operator, so please join me in welcoming Gary to our team supporting Blackfern across New Zealand.

“Yes, these are ‘unprecedented times’, but I have no doubt that with a positive attitude and some creative thinking our members and suppliers will be among the first to see the good times again.”

“If nothing else, the lockdown has given workshops owners and managers an opportunity to take a deep breath and the longest break they have had since they started in business” “Level 3 will allow repairers to operate, provided they observe the challenge of face-to-face contact in line with Worksafe directives. So we at Blackfern have taken this time to compile a few simple articles and templates to assist members. These include the basic bricks and mortar of terms and conditions, and other processes such as the customer bookin process forms, dispute objection handling, and credit-checking services.

“Meanwhile, compliance, safety, cashflow management, forecasting are all a bit more important than they were just a month ago. So let’s have a closer look.

“Safety compliance: Rule one has got to be making sure you comply with the restriction levels.

New Zealanders are not in the mood for a cavalier attitude to the government’s guidelines. Take the time to check out industry guidance in this area.

Worksafe New Zealand will no doubt be monitoring repairers.

“Finance: Money has never been cheaper. If you haven’t done so already, check out the wage subsidy and government guarantee scheme with

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Auto Channel Issue #24 May 2020

Roger Castleton presenting a session at a Blackfern seminar

Roger Castleton and Richmel Castleton, Blackfern office manager

Third-generation Manager30 gets smarter REDARC ELECTRONICS’ MANAGER30 BATTERY-MANAGEMENT SYSTEM HAS SIX FUNCTIONS AND OPTIONAL SMARTPHONE CONNECTIVITY he Manager30 continues to set the benchmark in battery charging and monitoring. Whether you’re free camping, on a powered site, or on the road, it will ‘take charge’ and optimize charging to all connected batteries on board.

Redarc says the Manager30 operates like six products in one. It powers an auxiliary battery from your vehicle while on the move, taking over from the vehicle’s own systems, which are geared to demand from the main vehicle battery. It’s also a 240V charger, a solar regulator, a dual-battery isolator, load disconnect controller, and remote battery monitor.

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A variant of the Manager30 (product code: BMS1230S3-R) provides connectivity of the Manager30 to the RedVision smartphone app, allowing real-time monitoring of the battery state of charge.

Redarc’s managing director, Anthony Kittel, says the enhancements in the next-generation Manager30 are mainly designed to improve the installation process, software functionality, and broaden the mounting options to better service the install locations.

“Industry and customer feedback plays a key role in our product development process. We are always pleased when we can announce a development that demonstrates our commitment to continuous product improvement, innovation, and customer service,” he says.

“The next-generation Manager30 not only features updates which will improve performance and installation flexibility, [but] it now gives customers a choice of how they can monitor their battery usage with the option of using the RedVision display, which

can also connect to a smartphone app to allow remote monitoring.”

The first-generation Manager30 was released in 2014, followed by the second generation in October 2015.

This third-generation model represents a complete battery-charging and -maintenance solution for recreational, 4WD, automotive, and marine use. It is compatible with all vehicles and alternator systems. Its advanced DC-DC charging algorithm enables optimal charging of all installed batteries, even if they have a different chemical characteristic from the main vehicle battery. It is compatible with all common automotive batteries including lithium iron phosphate (LiFePO4), lead acid, calcium, and gel.

Like all Redarc products, the Manager30 range comes with nationwide support, including a twoyear hassle-free warranty, after-sales services, and technical support for any and all questions. For more information, see redarcelectronics.co.nz/manager.

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as more connected vehicles hit the road and digital services associated with cars expand, additional volumes of data are captured, increasing the potential for locking the aftermarket out of the loop.

Possession and the law

Car data war heats up THE AFTERMARKET INDUSTRY IN THE UNITED STATES IS TAKING THE FIGHT TO CARMAKERS WHO ARE TRYING TO LOCK AWAY THE DATA IN INCREASINGLYCOMPUTERISED CARS ehicles today are not just vehicles — they’re also data collection resources. And these days, data is king.

There are nearly 69 million connected vehicles on the road today. By 2022, 87 per cent of new vehicles in the United States will be equipped with wireless technology that transmits vehicle data in

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real-time, according to IHS Markit forecasts.

Starting with the 2015 models, all new vehicles come with wireless technology that generates 25GB of data per hour, according to McKinsey estimates.

This includes data on driving behavior, GPS location, and important diagnostics such as maintenance and repair information, among others.

Wireless technology has given vehicle manufacturers more opportunities than ever to monopolize data. They are wirelessly collecting important maintenance and repair data, making them the gatekeepers of information tied directly to the jobs of automotive industry technicians. And

As the old saying goes, possession is ninetenths of the law so manufacturers are already in a strong position to exert exclusive access to and control of vehicle data. It means they could control the vehicle support chain and even wall off independent technicians from vehicle data entirely.

They would have the power to alter the auto care industry landscape and threaten the independent aftermarket that provides 70 per cent of vehicle repair and maintenance.

In 2012, the Auto Care Association and Coalition for Auto Repair Equality successfully obtained passage of the Massachusetts ‘Right to Repair’ law and in 2013, the subsequent Right to Repair Memorandum of Understanding (MOU) that required equal access for independent repairers to the same service information, tools, and software that manufacturers provide to their franchised dealers. But that wasn’t the end of the story as car companies seek to lock down access to the on-board diagnostic system in the name of “cybersecurity.”

For its 2018 model year cars, Fiat Chrysler (FCA) requires workshops, the technician, and the tools to be authorized by the manufacturer before they can access the OBD system for many repairs. Other car companies are looking at similar systems or are

considering their own approach to cybersecurity that could force shops to access diagnostic data through the manufacturer’s cloud.

Standards-based While cybersecurity is clearly important, handing complete control to manufacturers is not the answer. It should be addressed in a manner that is standards-based and ensures that the control of the data is with the owner of the vehicle through a ‘Secure Vehicle Interface (SVI)’. SVI offers a common language and set of interfaces for securely communicating vehicle information to third parties.

More information can be found on the Auto Care Association website.

The Auto Care Association along with CARE, the Coalition for Auto Repair Equality, has been working with the Massachusetts Right to Repair Coalition to introduce legislation that would amend the state’s right to repair law in order to require that the vehicle owner has the ability to control where the repair data on their vehicle is sent. See www. massrighttorepair.org. The legislation also seeks to take on actions by the FCA to lock down the OBD port by prohibiting manufacturers from restricting access to the on-board diagnostic system unless access is standardized across all makes and models and that control over access is independent of the manufacturer.

The US auto care industry generates $392 billion in revenue each year and supports 4.6 million American jobs. Those figures could dip significantly if independent repair shops starved of data access

are cut out of the picture. According to McKinsey estimates, vehicle data could be worth as much as $750 billion by 2030. As digitalization, electronic controls, electric vehicle technology, and falling sales continue to disrupt the auto industry, vehicle manufacturers would love to exploit vehicle data as a new revenue stream.

Your car. Your data.

This loss of consumer choice, reduced competition for repair and maintenance services, and the threat to skilled roles in a thriving industry led to the creation of the Your Car. Your Data. Your Choice.™ education and advocacy campaign. It aims to increase industry and consumer awareness about the importance of modern vehicle data and the implications of consumers not having access or control of that data. It led to an op-ed in The New York Times and the endorsements of several NHRA and NASCAR drivers.

The problem Your Car. Your Data.™ aims to solve is straightforward: three-quarters of American consumers — and it’s unlikely to be a lower number here — do not know about vehicle data, or why it’s important they control access to their information.

Consumers should be able to choose the price, person, and place they want to perform repair and maintenance services on their cars but few of them would even realise this is under threat. Aside from losing their relationship with their favourite independent garage mechanic, mandatory trips to manufacturer-controlled shops could mean longer wait times and travelling to inconvenient locations.

That could mean customers may delay or ignore safety-critical repairs or services.

So technicians at the nearly 180,000 independent repair shops across the US are being to asked to talk to their customers and get them to sign a petition to go to lawmakers at yourcaryourdata.org. Meanwhile, there’s more information available at autocare.org/ telematics and aftermaketsuppliers.org/CarData, like the Vehicle Data fact sheet or the Technician one-pager.

The aftermarket industry in the United States believes vehicle manufacturers are relying on consumer ignorance, silence, and apathy as they steadily absorb car owners’ and drivers’ vehicle data.

The Your Car. Your Data.™ campaign represents a vital lifeline for the industry, building both numbers and voices standing up for an independent industry.

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Mazda files patent for hybrid rotary engine IS MAZDA REINVENTING THE WHEEL? atent applications in Japan show Mazda has come up with a new rotary engine for a new era of low-weight, hybrid vehicles.

The new hybrid design has a front-mounted combustion engine paired with an electric motor that controls the rear wheels. In addition, the front wheels would each carry their own electric motors running at a higher voltage than the rest of the vehicle.

The rear-wheel system utilizes a relatively lowpower 3.5 kWh lithium-ion battery suitable for city driving. When more power is required, two inverters and an under-the-hood double-layer capacitor kick in, that are charged by the engine and also by regenerative braking.

The high power output at high revs and low weight of rotary engines are better suited to this high-demand demand environment than the trundling around town they also had to cope with in their previous petrol-only heyday.

Mazda did not release any details of a scheduled release. It is expected the new system would be used in a possible flagship sports car or other higher-priced model.

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On paper the Wankel rotary engine, named after its inventor, Felix Wankel, replaced on the piston and rods and cylinders in a conventional engine with a single a rotating shaft offering smother running, improved cooling and lower weight.

But there were downsides: As described by Jason Fenske of the automotive online community DriveTribe, the old rotary engine suffered four key disadvantages: "Rotary engines have a low thermal efficiency as a result of a long combustion chamber and unburnt fuel making it to the exhaust," he stated in an online post in 2018.

"They also have problems with rotor sealing as a result of uneven temperatures in the combustion chamber since combustion only occurs in one portion of the engine. Oil consumption is also a problem, as oil is injected to add lubrication and

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Auto Channel Issue #24 May 2020

help keep the rotor sealed. Finally, emissions are poor and fuel economy is terrible, and ultimately this was the cause of its death."

Still, rotary engines have found useful lives beyond automobiles. They can be found in planes, go-karts, jet skis, snowmobiles, chainsaws and auxiliary power units.

It would be great to see this bold new iteration overcoming those drawbacks and making use of its inherent qualities.

Repco supports ‘the contactless workshop’ REPCO HAS PACKAGED A NUMBER OF PRODUCTS FOR WORKSHOPS AIMING TO GET BACK TO WORK WITH INCREASED PROTECTION FOR WORKERS AND CUSTOMERS avid Storey of Auto Super Shoppe Albany in Auckland says that it’s been a challenging five weeks. “But my team and I are now well rested and we have had time to put together a winning strategy, which will hopefully make this another profitable year,” David said. “We are all excited about the opportunities in front of us, the key will be that we all get back to business safely and carefully.”

Seeing the need of businesses like these, Repco is getting in behind businesses that want to support motorists as more vehicles return to our roads.

Repco has come up with a package of products that gives workshops the tools they need to ramp up protection against the spread of any viruses while getting back to business.

The company has taken out ads setting out the advice for a ‘contactless workshop’ and listing products that will help them operate in that kind of environment.

General manager Louise Sixton says Repco decided it might be useful to include advice scanned and collated from global sources for workshops wanting to trade with higher levels

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of physical separation, as part of its contactlessworkshop package.

“We want to help the motor industry be prepared as people get back into their cars. And this approach gives workshops a checklist that will enable them to set up a higher level of protection quickly,” she says.

Repco’s ad sets out the advice from a number of industry sources in the three main phases in which staff come into contact with each other, with customers, and their vehicles.

The first suggestion is that on arrival, customers should immediately see clear signage showing the workshop is addressing social distancing. It could ask people to wait in their cars. Staff might wear gloves when handling forms that customers will fill in. Workshops could also consider offering a pickup and drop-off service to minimize the number of people coming into the workshop area. Products for use in this phase include Repco Waterless Hand Cleaner and Simple Green Antibacterial Cleaner.

In the workshop or when picking up a car, the ad suggests the main contact points — handles, switches, levers, handbrake, mirror, and of course, keys — be cleaned before and after staff work on the vehicle. Other tips include using disposable seat covers and offering air-con cleaning and a hygiene valet at an additional cost. In the workshop, clean common areas regularly and keep 1m between staff.

Check battery health, as lack of use may find some

batteries out. Suitable products include disposable TGC nitrile gloves, disposable seat covers, Lubegard Kool-It Evaporator & Heater Foam Cleaner and Redarc’s SBC battery chargers.

In a Level 3 work environment, social distancing can be maintained by assigning work areas, and if drop-off is not chosen, marking a line in front of the counter, maintaining 2m distance, avoiding all cash payments, regular cleaning of counters and equipment, and having the car running outside for customer collection will all make a big difference.

Putting a focus on having the car looking and smelling clean at pick-up is likely to win points and, of course, the best protection for everyone is frequent hand-washing!

For more information, contact your local Repco branch.

David and the team at Auto Super Shoppe Albany are keen to get back to work

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Kiwi innovation

As the travel and trade constraints of Covid-19 are encouraging us all to be more resourceful, Auto Channel has decided to run a series featuring Kiwi businesses changing the game through innovation programming will automatically keep the chuck turning at that speed, within a couple of per cent, just by feeding more power or less power to the motor as the load demands. Unlike conventional motors, if there’s no load on the motors, there’s no current being drawn. Brian says that’s another benefit, especially for commercial operations where power consumption is an important consideration.

Voyager

Kiwi company reinvents drill press HOW MUCH BETTER CAN A DRILL PRESS BE? WAAAY BETTER — WAIT UNTIL YOU SEE A NOVA DRILL PRESS IN ACTION! he drill press — it’s a handy thing to have. You don’t need anything too flash, because it does a pretty simple job. Clamp the workpiece down, install the right bit, switch it on, and pull the handle.

Job done.

Not so fast. An innovative Kiwi company has almost reinvented the drill press, and its version is taking over the world. Despite being more than twice the price of a standard machine, the Nova Voyager is virtually the only drill press moving off the shop floor, according to its retailers in the States. Now, Nova is applying that step-change in technology to a benchtop model.

Nova is the tool brand of Teknatool International.

Based in Albany in Auckland, it made its name manufacturing lathes. Director Brian Latimer says that the company knew it could never compete with the big manufacturing concerns on their terms.

“We were always going to be a boutique manufacturer, so we had to have something that made our products better, that people wanted,” he said.

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Boom times The company started by Brian’s parents in 1956 began making and casting hardware for electricity boards, then moved into making lathes. At the time, the only lathes available were large industrial machines. The business grew as hobbyists got into woodturning and woodworking in the ’80s and ’90s.

In the 2000s, as manufacturing everywhere moved to the Far East, Nova set up its own factory in China. However, as that began absorbing more and more effort, the company decided to refocus on what it could do here. That had to be innovating and creating intellectual property — and letting

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Auto Channel Issue #24 May 2020

someone else worry about running the factory.

Nova sold the factory and went back to its first principles on lathes — considering how people use them and what the constraints were. One of the biggest constraints is the need to change pulleys and belts to get the full range of chuck speeds advertised, and that people want for different tasks.

Working with input from universities, Teknatool invented a new direct-drive motor that delivers massive amounts of torque even at low speeds. That meant the Nova machine could do away completely

Teknatool invented a new direct drive motor that delivers massive amounts of torque even at low speeds with the pulleys and belts needed to gear down from a conventional motor’s operating speed — and the extra noise, vibration, and losses they generate.

As a result, Nova’s motors will outperform even three-phase conventional motors.

The new Nova lathes were an instant success both here and especially overseas.

“We have sold thousands of them,” says Brian. “If you go into any woodworking business anywhere in the United States they have heard of Nova.”

Power on demand Another key advantage of the Nova is that the motor operation is computer controlled. That allowed Teknatool to develop a menu, accessed through an LCD screen, to help users. You can select materials, cutter types, and sizes and the computer will select the optimal operating speed. Once that speed is selected, the software

Three years ago, Nova put all that expertise into creating its first large drill press, the Nova Voyager.

Grant Oxenbridge of Carbatec — the New Zealand distributor — who demonstrated the drill press for us, said, “If you stand a lathe on its head, what have you got?” A drill press, is what.

Once again, despite their premium pricing, the machines sold themselves on their performance.

“Say you want to drill into brass with a conventional twist drill, what’s the best speed? I’ve got no idea,” said Grant, “so I key it in, and it says here it’s 1200rpm.”

Benchtop version Now, finally, to the subject of this review: the Voyager’s baby brother — the benchtop Nova Viking.

Both Brian and Grant have had multiple requests for something smaller than the Voyager, which is a floor-standing, or ‘pedestal’, drill press that weighs 125kg.

The new version is still a substantial piece of kit weighing 69kg. It has a 1hp (0.7kW) motor, half the size of the Voyager’s, but it still outperforms any other benchtop model. Brian says the limiting factor is almost always the round shank of the tool turning in the chuck’s jaws before the motor runs out of power. It also has a 120mm stroke, compared with the 80 to 85mm of most benchtop drill presses. The working diameter between the drill centre and the post carrying the drill head is 16 inches (400mm) compared with the usual 15 (380mm).

Brian says that the new machine is geared towards the hobbyist so some of the Voyager’s menu options suited to commercial uses are omitted, but it also has refinements. The LCD screen is larger and brighter with a more advanced icon menu.

Versatility At present, Nova is developing commercial metalworking or engineering drill presses, but Teknatool mechatronics engineer Shi Zheng says they have incorporated some of the features geared to that market into the Viking.

The Viking has a single button press for reverse.

Shi says this ability — along with its high torque at low speeds — means that the drill press can be set up with a tap to cut threads in metal. Not many drill presses even offer a reverse function.

The machine also features a built-in work light and laser cross hairs to act as a guide when setting up a workpiece. It has a manual depth gauge on the handle so you drill to a set depth, but it’s much easier to programme this in: simply zero the depth on the controller at the surface of the workpiece,

set the desired drilling depth, then turn the handle.

The machine beeps faster as it nears the target depth then it stops at the desired depth. The drill then automatically reverses for three seconds to clear itself — or it keeps going as you back it out, if it’s in tap mode.

It also has an auto stop/start feature. If you need to drill a series of holes, just turn on auto start and the drill will only turn when you grab the handle and lower it towards the drill-press table. It will stop when you release the handle to move the workpiece. As Grant says, you are supposed to turn the motor off on a conventional machine while you reset for every hole “but most people don’t do that”.

This is clearly much safer.

It also features a builtin work light and laser cross hairs to act as a guide when setting up a workpiece Unflappable The most impressive feature of this drill press is seeing how the quietly working motor maintains its speed when the load comes on. Most machines, when they get into their work, will slow down considerably — 50 per cent or more — when biting deep. A standard motor is going flat tack whether the drill is in contact with the work or not, so any resistance or load will inevitably slow it down. Not the direct-drive motor. The computer controls its speed and just feeds in more current to maintain that rotor speed as required.

The engine note on the Viking barely changes; the drill bores remorselessly on. The only thing that changes is the load percentage read-out on the screen. That means the drill bit, whether it’s a 6mm twist drill or a 65mm diameter Forstner, maintains the ideal cutting speed, so the operator only has to check they are getting nicely shaped shavings off the bit.

The lack of vibration and the constant cutting speed deliver beautifully clean holes, and there is far less likelihood of something snagging, going wildly out of control, or getting damaged.

You can see why these machines are so popular.

The large Voyager retails here for about $3600 compared with $600 to $1700 for other pedestal drill presses. The benchtop Viking sells for around $1700 compared with $200 to $700. However, as Grant says, it’s a choice most buyers are willing to make.

I ask Brian if he’s worried that the big manufacturers he’s displacing will copy his products. He replies that they took 17 years

to develop and, while the mechanical parts of the motor are there for anyone to see, most of the smarts are in the computer control and in the software, and that’s much harder to reverse engineer.

“You can look at a smartphone and see the features and what it does but it’s much harder to see how it does it,” he states.

No more number 8 wire Brian says he is pleased and proud to be part of a growing number of companies — the ‘TIN 200’ — in New Zealand taking their creativity to the world. It’s time to recognize that the ‘number 8 wire’ mentality has had its day. It’s no longer about making do; it is about applying a Kiwi ‘can do’ approach and imagination to create new, high-value, and highquality products that will find their place anywhere in the modern world. Brian lists a number of other companies already succeeding in international markets and he says that this innovative technology and engineering sector is poised to become one of the country’s major export earners. It’s a pleasure for us at Auto Channel to share one of the many success stories from this new generation of Kiwi pioneers.

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Aucton room showing Covid-19 social distance notices

What happens now?

AS NEW ZEALAND HEADS BACK TO WORK, WE’RE ALL WONDERING WHAT SORT OF RECOVERY TO EXPECT. AND, MOST IMPORTANT, WHAT WILL THE MOTOR TRADE LOOK LIKE IN THE COMING MONTHS AND YEARS? ason Rolston of car importer and wholesaler Buying Solutions says the outlook, so far, is reasonably positive. “It looks like we’ll see a bit of a spike out there,” he says.

Buying Solutions sources vehicles in Japan supplying New Zealand car yards, and has been in the business for 20 years. In a normal year, Buying Solutions would bring in around 3000 vehicles, so Jason and his team have an overview of the market in New Zealand, and further up the supply line in Japan.

He’s been pleased to see foot traffic in the streets again in May — people buying coffee, trading, and making the most of the chance to get back to business. However, he’s expecting a W-shaped recovery, as some businesses finally concede they were over-stretched. But, for now, Jason says that car sales during the lockdown have been perhaps surprisingly brisk, or better than some might have expected.

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newly unemployed, or simply putting off bigger purchases for the time being will also have an impact.

Jason said, surprisingly, few dealers are seeing people wanting to haggle on price, even though some customers have realized dealers would want cash flow. Jason thinks buyers might now be taking a more conservative approach, wanting to deal with more reputable dealers that can offer quality and security.

Like everyone, Jason has a lot of questions and not many answers on the specifics of how things will pan out: “There are just so many variables.”

He says that New Zealand and other export markets for second-hand cars affect prices in Japan.

As exports stopped, prices for cars suitable for the New Zealand market (and other cars for other export markets) dropped in March and April, so he got some good deals for buyers here during that time.

The New Zealand market has plenty of cars available for sale, but there’s also a backlog of thousands of cars at the wharves in Japan, many not yet paid for, and retail sales are needed to restart that upstream process.

Shipping delays Shipping is another issue. Shipping companies are consolidating planned services, resulting in reduced sailings. Japan is still battling coronavirus, and there’s a week-long national holiday coming soon, so it’s unclear how fast exports can come back on stream. The current halt in new car production will also have flow-on effects.

In the meantime, some auction houses are currently not allowing inspection of cars to verify their listed condition — for example, just how small

Carry on marketing Around 60 per cent of dealers are reporting customer enquiries and around 30 per cent making sales, perhaps because people have had time to research cars. He says the businesses that have carried on marketing during the lockdown are doing better than those who backed off and waited to see what would happen.

Jason predicts different businesses and different areas will see different outcomes. “For example, you can expect tourist areas like Queenstown to see a downturn, and rental car companies will be moving stock. On the other hand, New Zealanders coming home will need cars, and there are people who will have planned and saved for overseas holidays who may look at a new car instead.”

The number of people financially stretched, or

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Auto Channel Issue #24 May 2020

minor dents actually are, or whether they were smokers’ cars, which adds risk. Jason says there’s a lot of friction and inertia in the system to overcome before normal service can be resumed.

Jason and his staff have tried to assess the overall mood among car retailers here. They got the impression it was 50-50.

“The people who are optimistic are the ones who are always optimistic and pessimists are those who are always pessimistic,” says Jason.

“Those who have been working hard during the lockdown will be the first to benefit. Those who are organized and learning, who are making a plan for their business and finding ways to simplify processes or work more effectively or who help their staff to work more efficiently will thrive — and those who have just taken a bit of a holiday, waiting for things to get better, are going to struggle,” he says.

“I was surprised to hear 25 to 40 per cent didn’t even have a plan on how they were going to open for business. I think there’s going to be a bit of a shake-out.”

Jason has been planning how his business would respond to three broad scenarios that might play out, from worst-case to best.

“Even buying coffee is different now. I buy it with an app. Very few businesses did that before.

I’ve done an online marketing course; I’ve been researching and reading flat out. I’ve been doing eight to 10 hours days during the lockdown. I really think those businesses that are professional and reputable will do well. I’m looking forward to seeing things change, how the world changes; I think the industry is going to step it up and it’s going to be exciting.”

Count Jason among the positive 50 per cent.

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Getting back to work WHAT SHOULD WORKSHOPS LOOK LIKE IN COVID-19 ALERT LEVEL 3 WITH SOCIAL DISTANCING IN PLACE? he Motor Trade Association (MTA) has published guidelines in the members MTA Toolbox and on its website. It includes a general overview, and guidance on things to do before opening, which includes preparing a safe work plan and a risk assessment. The MTA has prepared examples of both documents and templates to use.

It is also offering specific guidelines for different types of businesses: repairers, service stations, dealers, vehicle-recovery operations, and parts and retail.

Templates are also available for Covid-19 declaration forms for staff and any contractors working onsite to complete; a contact register for staff and visitors to complete, which would help with tracing if required. Lastly, a vehicle-servicing valet-card template detailing the cleaning carried out immediately before returning a vehicle to its owner has also been provided.

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While many businesses might have already opened by this time, the MTA was encouraging members before the move out of lock down to take a properlyplanned approach to opening, covering things such as assessing stock; contacting suppliers; and ordering or buying soap, disinfectant, wipes, sprays, rubbish bags, gloves, and disposable seat covers.

It also advises creating and displaying notices for customers detailing the measures staff and customers must follow to maintain social distancing. This will also demonstrate your professionalism to customers.

Don’t skip completing the safe-workplace plans and health and safety risk assessments. Carrying out this planning and assessment work will demonstrate you have thought about your processes and taken the risk to staff, customers, suppliers, and courier visitors seriously.

The MTA also advises owners and managers to consult with staff when developing the plan. They will have valuable input and a stake in making it work.

Think about how operating safely will affect existing practices and look at the practical effects

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on your business. How many customers will you have? How many staff will you have? What can you do to stimulate business to fill the workshop again?

Think about payment processes. Do you have or can you activate ‘Moto’ (mail order / telephone order), which also reduces contact? Talk to your bank for more details.

Overseas experience Auto Channel also checked to see how businesses are operating overseas, specifically in the US, where there is known community transmission.

G Jerry Truglia, who owns Automotive Technician Training Services (ATTS), as well as a panel beating business 65km from New York City, says business is “definitely down” and he’s heard of some shops that have closed down.

Jeff Lovell, the president of the Automotive Service Association (ASA) Northwest, sees a longterm drop in business lasting at least four to six months and probably lingering into 2021. Already, he’s witnessed the fallout in other service jobs in hospitality and tourism and says a recession is very bad news for any small business, especially those in automotive repair where profit margins can be slim and many shops are “hanging on by a string”.

In the front line With the health of workshop staff and customers at risk, how should workshops respond? Last issue, we looked at some advice and here we look at what businesses are actually doing.

Truglia regularly visits the Centers for Disease Control and Prevention (CDC) website (cdc.gov/) for guidance. He prints off CDC recommendations and shares them with staff.

He and his employees have also adopted a policy of using cleaning products to wipe down every handle in the shop — from the coffee pot to office doors, car doors, and any tools that may be shared — first thing in the morning and at the end of the day. “Viruses can be on any surface, so we take extra precautions like wearing gloves, asking our people to sneeze into their sleeves, and disinfect[ing] any areas of a vehicle they think may be contaminated,” he says. “In auto repair, you come into contact with all kinds of people. You have to keep in mind when handling keys to consider what they may have come into contact with.”

Lovell similarly recommends wiping down steering wheels, gear levers, and door handles when a vehicle enters a shop and again before it is handed back over to the owner.

Coccimiglio has adopted similar cleaning practices. This attention to physical health needs to be accompanied by extra work on the financial health of a garage or workshop. Truglia and Coccimiglio are looking at ways to cut expenses.

Coccimiglio says he’ll put off replacing his paint booths. Should an economic downturn be serious enough, Truglia will use his staff to perform work like painting the workshop instead of hiring outside help.

Get proactive Cutting expenses alone won’t compensate for a serious downturn in business. Lovell and Truglia say workshops need to be more proactive. In

the current climate, they suggest that repairers leverage services, for example towing to and from a shop, to reduce their social interaction and the risk of exposure. Digital solutions, such as letting customers sign electronically online to authorize a repair, also are attractive. Both men suggest advertising these efforts, letting customers know they are taking Covid-19 seriously and have planned solutions to make repairs safer and return vehicles in sanitized condition.

Yates Service, Virginia, owns both mechanical and collision repair businesses, and just launched a complimentary White Glove Vehicle Pickup and Delivery Service at its locations. Its collision business also started offering online auto-body repair estimations, so customers can send damage photos to Yates Collision instead of venturing to the shop.

Star Auto Authority started a Disinfectant Detailing promotion with the shop offering to do its “part in helping fight the Covid-19” with 20 per cent off all detailing services for a month. The promotion touts the shop’s convenient pickup and delivery services and includes messaging referencing the CDC and noting how detailers wear protective gloves and spend “extra time cleaning all interior surfaces touched by hands”.

Care for the elderly Truglia suggests repairers clean up their act with clean and sanitized customer waiting areas and restrooms to help calm fears of customers, especially the elderly — one of the groups most at risk from Covid-19. “Elderly customers are your best customers,” he adds. “They understand their cars and know they need [to be] cared for.”

While efforts to meet the Covid-19 outbreak head on are encouraged, so are traditional efforts to remain competitive and run a high-quality operation. Coccimiglio says shops need to follow OEM repair procedures and continue building their brand by working on their online presence and protecting their reputation with good work.

“Remember that every customer represents potential future business,” he says. “Don’t take them for granted.”

Lovell says shops should reach out to customers every way they can and offer as many services as they can handle. “Have your service advisors call up customers and let them know you’re looking out for them,” he adds. Further, he says organizations like ASA are important resources for help and mentorship, now and at any other time.

Even with these efforts, a serious or long-term recession could force shops to make difficult decisions, namely letting go of staff if there isn’t enough work to maintain their employment. “We do all we can for our employees, and you always want to treat your employees well, but there is a point where you can go no further without hurting your business,” says Truglia.

Lovell notes that as bad as 2008 was, some shops still fared well since consumers were forced to hold onto older vehicles that would require repairs and maintenance. “A lot of shops learned their lesson from that time and know to maintain a rainy-day fund,” he says.

Truglia notes, “We’ve been through really tough times before with 9/11 and some of the storms we’ve had.”

“We’ll get through it,” he adds.

AUTOMOTIVE EQUIPMENT

FL44A ITALIAN QUALITY AT NZ PRICES The latest in joint ventures from Sice brings the FL44A tyre changer.

Loaded with features the 44A is capable of difficult rim and tyre combinations.

Comes with multi-function helper arm and under table bead blast inflation.

Inside clamping: 13” - 26” Outside clamping: 11” - 24” Avaliable in 1ph, single speed or 3ph dual speed turntable rotation.

Save $500 on an entry offer of $5,499+ gst.

A92E THE LATEST IN SICE ALIGNERS The A92E is the latest generation of the Italian 3D aligner, Updates bring new high definition cameras to combat difficult working conditions and a wormgear camera movement for smooth, fast operation.

Accurate, fast, easy to use with tutor help for procudere.

Motorized beam controled from the keyboard.

0.01° data display Worldwide database of over 20,000 vehicles with custom inputs.

Starting from $21,999 + gst delivered and installed.

CEN-4000B ENTRY LEVEL VALUE

Commercial grade 2 post, 4 ton hoist, designed to our own specifications for the NZ market. All the features you would expect from the top models:

4000B

Padded height protection limit switch with secondary limit switch.

Safety locks with single point release on control post. Automatic arm locks.

Standard height of 4000mm.

Double telescopic lifting pads with 100mm 4x4 adapters included as standard.

Extra wide opening arms for vehicle maneuvering.

In stock single phase for the widest range of applications.

Only $4000 + gst ex warehouse

ALL NEW WHEEL TROLLEY EASY LIFT Wheel Trolley Easy Lift is the newest invention in a line of wheel service equipment designed and manufactured by Ahcon, Denmark.

The elevated trolley, with the help of springs, raises and lowers in relation to load. Ergonomically designed to ease the load on the knees and back.The Trolley is intended for 4 wheels and aids in the mounting / dismounting of wheels and tranfer to and from fitting / balancing machines, among many other uses.

www.centurydistributors.co.nz | sales@centurydistributors.co.nz 04 567 1405 - Find us on Facebook

From co-drive to Prodrive AARON MAI GOES INSIDE ONE OF THE WORLD’S LEADING MOTORSPORT WORKSHOPS

here are not many companies in the motorsport world that can make ‘win on Sunday and sell on Monday’ happen across a range of motorsport disciplines, but UK-based Prodrive has turned this talent into a way of life. Many of us know the brand for its dominant partnership with Subaru throughout the Group A and World Rally Championship (WRC) eras, and I have always itched to get a look behind the scenes to see how they do business. Recently thanks to Ben Sayer, who heads up public relations for Prodrive, I was given an opportunity to peek behind the curtain of a workshop that has captivated me since I was a child.

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The entire process of creating a race-winning machine all happens under the one roof — many of the components are crafted by Prodrive itself, with all body and carbon work now done in-house It has been a good while since Prodrive’s workshops were crammed full of blue Subaru rally cars, but now rather than just being a rally

powerhouse, the marque has diversified much more than any of us would have expected.

As I walk into reception, greeting me at the door is the Le Mans GTE Pro Class–winning Aston Martin from 2017, Richard Burns’ 2000 Safari WRC machine, and Francois Chatriot’s BMW M3 E30. It’s a great reminder of the pride held in Prodrive’s roots, as well as a clear message that it’s no one-trick pony. As the tour kicks off, a swipe card flicks the green light on a wooden door and I walk out from the reception area into a large workshop where the chirping of rattle guns and other noises fill the air.

The smell of race cars in the morning does more to wake the senses than a coffee ever could.

Entering the facility, the first thing that strikes me is that, while being absolutely state of the art,

many of Prodrive’s results are attained via traditional tried-and-true engineering processes. One would expect the workshop to be a maze of automated machines cutting, tooling, and welding the componentry, but in reality, this isn’t the case. As I stroll through the fabrication area, I find myself in a small workshop bay with a desk, chair, and welding equipment, just as you would expect to see in any local shop. Looking around, pipe benders and punch presses older than Prodrive itself are the tools of choice for these engineering artists. Even more astounding is that the entire process of creating a race-winning machine all happens under the one roof — many of the components are crafted by Prodrive itself, with all body and carbon work now done in-house.

After departing the chassis and engineering workshops, the next stop is the wiring room. Here, a team of experts handcrafts the entire loom for the cars from scratch using aerospace-grade wiring to ensure that it’s as light as possible, with thinner yet more durable insulation sleeves. Saving weight is at the forefront of every engineering mind at Prodrive throughout the entire process — each step is meticulously planned and scrutinized, with every gram saved resulting in more speed and competitiveness on the track. These engineers aren’t just here for a pay cheque; their passion is what gets them out of bed in the morning and this can be seen simply in their body

language as I walk through the premises: these are the brightest minds in the UK motorsport community, all helping to push Prodrive forward.

These engineers aren’t just here for a pay cheque; their passion is what gets them out of bed in the morning and this can be seen simply in their body language as I walk through the premises It has been a few years since Prodrive shifted its focus from the forests to the circuits, taking on the challenge of endurance racing. It now operates Aston Martin Racing (AMR) and looks after a line-up of race cars that are all part of the World Endurance Championship (WEC). Translating speed from gravel to tarmac isn’t something that was totally foreign to Prodrive, but, let’s be honest, rallying and endurance racing are as similar as chalk and cheese. Prodrive’s success in both disciplines shows clearly its ability to diversify and succeed in a range of situations that keep them at the cutting edge of the field. Let’s not forget that the team

built a Formula 1 (F1) car and programme after they went rallying — the experience gained from both disciplines has seemingly set them up perfectly for the AMR venture. During my visit, the mechanic bays are largely empty, as all the cars have recently been shipped to Japan for an upcoming WEC event, although I am lucky enough to sneak a look at a brand new GT3 Aston taking shape. The attention to detail, the thoughtfulness in the process, and the engineering perfection are simply mind-boggling.

It is one thing to see these machines complete and pounding the tarmac in a race, but seeing the craftsmanship, determination, and people behind the race cars is something different altogether.

As we finish up the tour, Ben mentions that many know Prodrive for its motorsport prowess; however, its success on the track has translated into success within the civilian sector as well.

Today, companies come to Prodrive to undertake research and development on their behalf. With a sophisticated in-house ability to do such work, Prodrive can deliver research and development in half the time that most manufacturers might take, thus allowing its customers to remain at the sharp end of their chosen fields. Notable recent projects include developing the control systems for the Land Rover BAR America’s Cup yacht, and design and manufacture of the active aero for the

27

McLaren P1, as well as all the composite bodywork and interior. Prodrive also partnered up with Ford to create 20 hybrid Transit vans that are undergoing testing in London. Ballistic protection systems designed at Prodrive are used in Royal Navy ships, and its power electronics and control system expertise is now powering commercial jet engines.

Prodrive has truly transformed itself and is in a very strong position moving into the future, though I am curious about any relationships with Subaru that still remain. To my delight, the connection still exists, most recently in the form of Prodrive and Mark Higgins taking a WRC-spec 425kW WRX STi around the Isle of Man, lapping the course in 17min 35s. Recently, that same car ended up third outright in the Goodwood Festival of Speed Hillclimb Shootout.

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Auto Channel Issue #24 May 2020

As I was on my way back out through reception, one final engineering achievement caught my eye.

Prodrive founder David Richards recently took on

Notable recent projects include developing the control systems for the Land Rover BAR America’s Cup yacht, and design and manufacture of the active aero for the McLaren P1 the task of assisting a friend with his Hummingbird folding carbon-bike project. It is already the lightest

folding bike in the world, but the Prodrive engineers feel there is more they can eek out of it, so they are now out to break their own record to drop the overall weight further. As I reflect back on the Prodrive I knew of as a child, and the Prodrive I am witnessing, it really hits me how the company has evolved, and, more important, how much the motorsport world has grown just in the last two decades. Before I leave, I glance over at Ari Vatanen’s 1992 legacy rally car that sitting quietly near reception, and then over to the Honda BAR F1 machine sitting right in front of it, and can’t help but muse on just how talented the Prodrive family is. I oddly feel at home for a moment: just like Kiwis, Prodrive has that ‘can do, nothing is impossible’ attitude, which will see it at the forefront of whatever it does for many years to come.

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The perfect drop SEAN FOWLER LIKES FINE WINE AND FAST CARS. HIS LATEST CREATION IS THE PERFECT COMBINATION OF BOTH hile he may deal with rocks, rubble, and dirt during the day, Sean Fowler has developed a taste for the finer things in life. While some people favour beer, and some favour spirits, red wine is Sean’s vice of choice — well, red wine and fast cars.

Regular readers will be familiar with Sean’s name, most likely from his exploits in Central Muscle Cars (CMC), where, although he may not be the fastest man on track, you can almost guarantee he’ll be the one having the best time. Win or lose, Sean’s often seen to be ecstatic as he crosses the finish line in his SLR-replica Torana sedan — it’s a refreshing sight these days when everyone’s pushing harder and harder for victory. The sedan is not a bad piece of kit; in fact, it’s probably one of the best-presented race cars ever built in the country, even though it’s been on track for a few seasons now and had its fair share of racing incidents along the way.

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While Sean never really thought about selling the car, when a friend and fellow racer started putting heat on him to let the car go, it did get him thinking. We all know SLR5000s are cool, right? But an A9X hatch is even cooler. Soon this thought was discussed with the sedan’s builder, Rodney Heads of Heads Racing Supplies, and, having owned and built

We all know SLR5000s are cool, right? But an A9X hatch is even cooler various Torana hatches before, Rodney agreed. The idea soon developed further, and Sean reached the point where he would be happy to let the sedan go, but only if he could replace it with the ultimate hatch.

The difficulty, of course, is finding a decent hatch as a starting point these days. Many have succumbed to rust, while those that have survived

have succumbed to appreciating prices. And, while Sean had the ability to buy a finely restored one as a starting point, he really didn’t want or need to.

Instead, some hunting around led him to a shell in Perth, Australia.

Being of a ‘distinguished age’, he knew that, as much as he enjoys his racing, this car would really be his last full-on race car build before he called it a day. So, with that in mind, the decision was made to go all out, no expense spared. Besides this, his only other instruction to the team at Heads Racing Supplies was it must be the colour of his favourite pinot noir — something that Cody at Triple C Cars was able to take care of easily.

It’s not often that a race car builder gets free rein over a vehicle, but this was also far from Rodney’s first build, so he knew exactly the recipe that was required to make sure it was money well spent. As always, the build began with the shell being stripped to its naked glory before any fabrication could begin.

In this instance, there was plenty of fabrication required. Interestingly, due to CMC’s minimum

weight limits, the team didn’t spend time removing weight from it; if they had, they would have needed to reinstate it anyway. Of course, that roll cage would still be constructed from chromoly and built in such a way to maximize both driver safety and structural rigidity. This theme was carried through beneath the vehicle, where the chassis rails were strengthened up too, with additional bars ensuring that all pickup points remain where they should.

As with Heads’ other Torana builds, custom A-arms were fabricated in house for the front suspension, and a custom three-link added out the back. The stock Torana diff is long gone, as a Ford nine-inch was deemed far more up to the task. Now inside the factory diff casing are Winters axles, which are matched to fully floating and cambered Endevour Engineering hubs.

Forward of the nine-inch is a 3.5-inch-diameter Mark Williams aluminium drive shaft complete with billet yokes. By now, the inclusion of this type of high-end componentry should have led you to the

conclusion that the car is not lacking for power … and this would be a very accurate assumption.

The inclusion of this type of high-end componentry should have led you to the conclusion that the car is not lacking for power … and this would be a very accurate assumption.

The ultimate in circuit-racing LS-based engines was ordered for the car, pieced together by Ray Neilson around a Dart LS Next block. The bore and stroke measurements combine to create an impressive 393ci of displacement, and the compression is handled by JE pistons. Oliver rods

and a Crower crank swing away underneath, and a dry-sump oiling system makes sure that they’re all well lubricated, even at extreme rpm. The top end features 12-degree Air Flow Research (AFR) Mongoose heads, which have been port matched to an Edelbrock Victor Junior intake manifold. There’s no fancy fuel-injection system here; instead, an 850cfm Holley HP Ultra carb is in charge of the vital air–fuel ratios. It can drink fuel at a fair rate too, which is why the fuel system consists of a pair of Bosch lift pumps that feed a swirl pot through braided lines. From here, a single Quick Fuel pump sends the good stuff forward to the engine, where it meets its demise thanks to an MSD-based ignition system. Custom fabricated headers extract the spent gasses and shoehorn them into a single threeinch system that exits the side of the vehicle. While straight pipes would have been nice, trackside sound checks would soon have seen the car off the track, so, instead, a custom muffler was created to keep it below the limit.

hatch as a genuine set of OMs. The CMCclass-limit 275/40R17 Hankook rubber is wrapped around the 17x10.5-inch rollers all round.

With steering-wheel buttons for all required actions and a hoard of AutoMeter gauges behind the Woodward steering column, the cockpit isn’t a bad place to be. Two Racetech seats and matching five-point harnesses mean that at some stage someone will be lucky enough to find themselves in the passenger seat.

As you’d expect with a car at this level, plenty of attention has gone into the cooling system to ensure that, while it’s out storming around the track, Sean can be confident that the vital stats will remain where they should be. Setrab was the brand of choice for the oil cooler, while a crossflow radiator was selected to fill the gap up front.

Inside the cabin, you’ll find a floor-mounted Tilton pedal box, and the left-hand pedal is responsible for engaging a 7.5-inch triple-plate Tilton clutch inside the G-force GSR four-speed

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Auto Channel Issue #24 May 2020

gearbox’s bellhousing.

The centre pedal, on the other hand, sends the six-piston Brembo front calipers and four-piston rear calipers clamping down on the seriously thick brake rotors. Up front, the rotors measure in at 328mm, and on the rear they’re not much smaller.

The 17-inch wheels that are dictated by CMC are the only reason the rotors aren’t even bigger.

When Rodney’s not busy building race cars, he’s busy as the Simmons Wheels importer for New Zealand, so it goes without saying that the wheels are straight from the Simmons catalogue.

Keen eyes will notice that they’re the less common OM model, a model that was discontinued for many years before only recently going back into production. That’s a good thing too, as there are few wheels around that look as good on a Torana

When you’re lucky enough to be behind the wheel of a car as good as this, you’re winning either way At the time of writing, the car’s only just beginning to hit the track for shakedown laps, and it’ll take a bit of tweaking of the adjustable sway bars and Bilstein shock’s settings to get it exactly how Sean likes it, but, before long, we’re sure that he’ll be out there having the time of his life behind the wheel. Whether you’re a chequered-flag winner or last across the line, when you’re lucky enough to be behind the wheel of a car as good as this, you’re winning either way!

Products

The latest automotive products

Tyre changer does bikes too Old-skool DTM is going old school, bringing out a whole DTM Old-Skool range of wheels. These classic Old-Skool IV mesh-style wheels are available in 15 and 18 inches. Not only do they have the right dish design, but the IV is also available in aggressive offsets. Completing their blast-from-the-past look are the red and gold dome resin centre caps. Check out these and the rest of the DTM Old-Skool range at dtm.co.nz.

The pneumatically controlled tilt-back post on the Automaster AM202IT makes it ideal for workshops that do tyres or an ATV/motorcycle dealer. You can also add the HP1 low profile helper arms to make changing difficult tyres easy and help reduce the risk of damage caused by tyre levers. It comes with an inflation gauge, plastic jaw covers, head inserts, tyre lever, lube brush, and bead lube. Automaster Tyre machines are designed to deliver years of dependable use, as they are built using only the highest quality component parts.

RRP $3195 plus GST. For more information, see automaster.co.nz or call 0800 214 604.

Seeing heat

For off-road action With its extra recovery points, higher departure angles, and protected connection points, the X-Bar is specced for off-road action. It sits up to 100mm higher than other bars, offering an average of five degrees more departure angle than OEM and other aftermarket tow bars. The integrated bash plate and protected trailer plug mounts provide additional off-road protection.

X-Bar comes with an eight-tonne central recovery point flanked by two four-tonne recovery points in a fully Australian Design Rules (ADR)–compliant tow bar. It has custom forged 700-grade steel recovery points and tow-ball mount, high-tensile Australian Standard–grade 10.9 fasteners, and protected trailer socket mount points. Available exclusively through Beaut Utes and ARB 4x4 centres nationwide. See x-bar.co.nz for stockists, or call 0800 698 227.

Priced from $1795 plus fitting.

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Auto Channel Issue #24 May 2020

The Launch Thermal Imaging Camera provides a reliable and accurate non-contact method of highlighting thermal variations, helping you to diagnose problem areas or check solutions. It can be used for checking air-conditioning hoses, evaporators, condensers, fuel-injection nozzles, hydraulic systems, wheel bearings, turbos, glow plugs, differentials, fuses and wiring, catalytic converters and exhausts, battery systems, brake rotors, tyres, misfire detection, and more. For more details, see aecs.nz/thermal or call the team at AECS on 06 874 9077.

Passing mudster

Make work sites safer

Blairs now has Xterrain and Mudster tyres in stock, in anticipation of the upcoming winter season. Big aggressive sidebars really help when driving through that winter mud.

Sizes available from 15-inch to 17-inch.

For more information, contact Blairs on 0800 80 90 96, or see blairs.co.nz.

A well-lit working environment is a safer workplace. Narva’s new Safety Light models are ideal for forklifts, elevated work platforms, excavators, loaders and tractors — especially when working around people wearing ear defenders. The range includes a 10-to-60V Blue Spot model; a 9-to80V Red Safety Line Lamp; and a 9-to-64V Red Safety Zone Lamp. All models feature high power Cree 3W LEDs. All lamps are impact-resistant and supplied with stainless steel brackets for easy fitting. For more information contact Tim Paterson, Griffiths Equipment Limited, on 09 525 4575.

All batteries managed better Redarc’s new Manager30 (product code: BMS1230S3) improves the installation process, broadens the mounting options and ramps up software functionality of this battery management system for vehicles and boats with multiple batteries and charging options.

REDARC have expanded their offering, providing connectivity to the RedVision display and Smartphone app (product code: BMS1230S3-R) provides connectivity of the Manager30 to the RedVision Smartphone app. Both versions operate like six products in one, powering an auxiliary battery from your vehicle while on the move; it’s also a 240-volt charger, a solar regulator, a dual-battery isolator, load disconnect controller and remote battery monitor. For more information visit redarcelectronics.co.nz/manager.

A double helping from Sice The Sice FL44A tyre changer delivers both a quality tyre changer and an affordable price.

It can handle wheels from 11” – 26”, up to 1100mm in diameter. It comes standard with a multi-function helper arm for difficult rim and tyre combinations and under table bead blaster inflation with pressure readout gauge. Available with 3-phase, 2-speed, or single phase, one speed turntable rotation. All machines are factory quality checked. Save $500 on the introductory price of $5,499 plus GST. For more information visit centurydistributors.co.nz or call 04 567 1405

Vehicle-specific mounting kits for add-on filters Ryco has designed vehicle-specific component kits for mounting either or both Ryco’s fuel water separator and its crankcase breather assembly. Built tough to last and resist engine vibration, these mounts secure equipment that cleans up the mixture going into your engine. Designed to fit most vehicles with dual battery setups. For more information go to ryco.co.nz or call 0800 838 222.

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Supplier directory

PA R Be TS

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YOUR GUIDE TO NEW ZEALAND'S LEADING AUTOMOTIVE TRADE SUPPLIERS

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0800 472 787 0800 200 100 0800 445 889 0800 333 125 aecs.net 06 874 9077 bntnz.co.nz 09 414 3200 hcb.co.nz or 0800 422 228

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precisionequipment.co.nz 0800 246 478

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jasoceania.co.nz or 0800 527 335

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dieseldistributors.co.nz or 09 265 0622 09 836 6673

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autolign.co.nz or 09 574 2288 tatp.co.nz or 0800 268 266

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smitsgroup.co.nz or 0800 227 422

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griffithsequipment.co.nz or 09 525 4575

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parts@1stautoparts.co.nz or 09 638 6439 mountshop.co.nz or 0508 866 686

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bmw.co.nz or 0508 269 727 cyb.co.nz or 09 978 6666

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0800 465 855 0800 549 429

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automaster.co.nz or 0800 214 604 centurydistributors.co.nz

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smitsgroup.co.nz or 0800 227 422

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patchrubber.co.nz or 0508 837 248 dtm.co.nz or 0800 621 233 penriteoil.co.nz or 0800 533 698 nzmotoroils.com or 0800 942 645

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0800 383 566 06 306 8446 or blackfern.coop redarcelectronics.co.nz 0800 757 333 or fenixautoparts.co.nz

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crc.co.nz or 09 272 2700 rjbatt.co.nz or 09 636 5980

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treadwayequipped.co.nz 0800 436 436

The Auto Channel supplier directory is your easy reference for sourcing a range of automotive products and services.

This directory is a paid service for businesses who supply to the New Zealand automotive trade.

To secure your inclusion, contact Mark Everleigh on 09 222 1729 or mark.everleigh@parkside.co.nz.

36

Auto Channel Issue #24 May 2020

DON’T DON’T GET GET CAUGHT CAUGHT OUT OUT BY

BY BAD BAD DEBT DEBT C H E C K O U T Y O U R C U S TO M E R F I R S T C H E C K O U T Y O U R C U S TO M E R F I R S T FROM $4.90 PLUS GST PER CREDIT CHECK FROM $4.90 PLUS GST PER CREDIT CHECK

• No monthly/annual fees • No monthly/annual fees • Competitive pricing • Competitive pricing • Consumer credit report • Consumer credit report • PPSR Registration • PPSR Registration • Vehicle Reports • Vehicle Reports FIND OUT MORE FIND OUT MORE

BLACKFERN.COOP BLACKFERN.COOP

45 Rennie Drive, Mangere parts@1stparts.co.nz (09) 638 6439

Supplying to the Trade

New Zealand Wide - Wholesale Only Warehouses in Auckland, Christchurch, Geraldine and Invercargill

• • • • •

Quality brands Prices to the trade Premium and budget tyre options available Excellent profit centre for tyre shops and garages Online ordering 24 hours

FREE PHONE: 0800 80 90 96

EMAIL: blairs@blairs.co.nz WEB: www.tyreorder.co.nz

Auto Channel has unsurpassed reach into the wider Automotive trade, direct mailed to over 11,000 business owners in New Zealand.

Call me to today to discuss ways I can help you grow your business through NZ’s highest circulating automotive trade publication!

Mark Everleigh - 09 222 1729 37

Find your nearest workshop online REPCO HAS LAUNCHED A NEW SERVICE TO HELP ITS CUSTOMERS CONNECT WITH LOCAL WORKSHOPS epco’s new Find Your Nearest Workshop webpage gives anyone the ability to type in their postcode and see any registered workshops nearby.

The Repco.co.nz consumer website already commands more than four million visits a year — and growing — so the company realised it has a ready-made channel to help potential customers link with the local trade, especially workshops. As consumers have recently become used to doing more from home, online traffic is higher than ever and it is fast becoming the first step and a crucial link to all of the services they need.

As Repco is widely known and trusted by consumers, General Manager Louise Sixton says customers often ask Repco staff where they can get their vehicles fixed. So the company decided to put this service online too. Find your Nearest Workshop is a way to do this fairly — with customers selecting from any number of local businesses.

“We launched this during Level 4 lockdown because we were getting calls from people who needed essential repairs,” Louise said. “Some were

R

really desperate for someone to help.

“We see this service as something that can help our trade customers bring their businesses back online as we move out of lockdown restrictions, and beyond.”

Find Your Nearest Workshop uses geographic coordinates of every registered workshop so customers can see on a map which are closest to them. Links and details below the map takes those customers through to the listed workshops.

With more than 500 workshops already registered and more coming online each week, members of the public already have a good range of local choices. Repco is not charging for this service — any workshop can register for free, with no catch.

Louise is proud her team wanted to get this service running. “Helping workshops get back to business, safely, is a win for everyone and the Repco team are keen to help any way we can.” For more information, phone your local Repco branch or trade rep and, to see the Workshop Finder in action, go directly to www.repco.co.nz/store-finder/ workshop-locator.

Auto Channel is the best way to reach the wider automotive industry. The publication is direct mailed to 11,367 New Zealand businesses in the following automotive sectors: Automotive workshops Parts importers and distributors Transmission specialists Automotive recyclers Towing operators Panel beaters and painters Crash repairers

Ford faceshields in production FORD AUSTRALIA HAS DEVELOPED A FACE SHIELD DESIGNED TO ASSIST FRONTLINE MEDICAL PERSONNEL he new shields were designed at Ford’s Broadmeadows, Victoria, parts base.

Prototypes were trialled at local hospitals.

About 50 former Ford factory workers are assembling thousands of face shields to help Australian health authorities battle COVID-19.

Two facilities on the Broadmeadows site – where the last Ford Falcon rolled off the production line in 2016 – are churning out up to 6000 masks per day aiming to make 100,000.

Ford Australia’s design team designed the face shields working with local material suppliers.

Ford says the project won’t affect its regular projects which are continuing as planned before the pandemic took hold.

The masks are visors comprising a clear plastic

T

38

Auto Channel Issue #24 May 2020

Tyre dealers screen, foam padding for the forehead and a strap that fits around the head.

Ford Australia president and CEO Kay Hart said Ford had discussed a range of initiatives with government it could work on to support the fight against COVID-19.

“We have been in contact with the government here and we’re actively working on how we could support them in all of their efforts in potentially a range of different ways,” she said.

“We have an amazing team of engineers, designers, innovators and a great amount of brainpower here.

“We could have a role to play from an innovation standpoint, engineering standpoint, manufacturing, assembly, we just have a great deal of skillset here with our Australian-based team, and also access to some great knowledge from around the world. From our point it’s a matter of sharing that knowledge that we’ve been able to get from our colleagues in the US and the UK.” Ford Australia is also offering its 2nd Car program to frontline healthcare workers, giving them a Ford vehicle free of charge for a period of up to four weeks.

It has also revised its protocols for servicing vehicles, by allowing customers to have their car picked up and dropped off by Ford employees instead of going to and from a dealership.

Ford employees will also sanitise the car by disinfecting all touchpoints.

Suspension and underbody repairers Steering specialists Towing operators Auto-electrical repairers New- and used-car dealers Air conditioning repairers Heavy machinery dealers Trucking and transport

Auto Channel Issue No. 25 distributed 2th June

Editorial: editor@autochannel.co.nz Advertising: Mike White michael.white@parkside.co.nz All other enquiries to: autochannel.co.nz Auto Channel is produced by Parkside Media, publishers of New Zealand’s three biggest-selling automotive magazines NZ Performance Car, New Zealand Classic Car, and NZV8.

SERVICE • KNOWLEDGE

• • • • • • • • • • • • • •

AIR INTAKE HOSES ALUMINIUM PIPING BALL JOINTS BUMP STOPS COUPLINGS CRANK PULLEYS DAMPERS DIFF MOUNTS ENGINE MOUNTS HANGER MOUNTS IDLER ARMS IDLER PULLEYS LOWERING BLOCKS SILICONE HOSES

from

QUALITY • LATEST RANGES

• • • • • • • • • • • • • • •

SPRING SEATS / PADS STEERING RACK ENDS STEERING RACK MOUNTS STRUT MOUNTS SUBFRAME MOUNTS SUSPENSION ARMS SUSPENSION BUSHES SWAY BARS SWAY BAR BUSHES SWAY BAR LINKS TENSIONERS TIE ROD ENDS U-BOLTS UNIVERSAL MOUNTS WHEEL HUBS & BEARINGS

CLASSIC to NEW

Rsts A C li

Recia E Dp

UN S

WHANGAREI . HENDERSON . PENROSE . HAMILTON . PALMERSTON NORTH . LOWER HUTT . CHRISTCHURCH

STAY SAFE, KEEP CLEAN Surface Sanitiser 5L

Black or orange S-XL

(1752089)

(160001-160004) (160031-160034)

Antibacterial Cleaner 750ml

Orange Citrus Hand Cleaner

(SG00001)

2L pump (RHCOP2L)

Lyndar Disposable Seat Covers

Waterless Gel Hand Cleaner

(80580000)

500ml pump

Disposable Medical Face Masks

Tuff Degreaser & Cleaner

(6937550147944) 25 per Box.

500ml (930C) 4L (930N) 20L (930T)

(RHCO500ML)

Limited stock, alternatives available. Call your rep or branch manager for details.

THE CONTACTLESS WORKSHOP.

SOME TIPS ON STAYING SAFE DURING LEVEL 3 AND BEYOND On Arrival

In the Workshop

Customer Collection

• Post clear instructions for customers • Advise customers to park, remain in vehicle, wait to be attended • Use gloves during interactions (eg sign in/customer forms) • Keep 2m apart • Clean between customers (counter top, clipboard, pen) • Wash hands regularly (20 secs) • Consider a pick-up/drop-to-home service • Keep a tracking register of everyone on premises

• • • •

• • • • • • •

• • • •

1m between employees Keep common areas regularly cleaned Use disposable seat covers Allocate tools and equipment to 1 staff member Offer air conditioning cleaning service Offer interior hygiene valet for additional charge Clean main points of contact (wheel, dashboard, gear-knob, handbrake, keys) Vehicle looks & smells clean for pickup

0800 472 787

Keep 2m apart Ask to stand Behind the Line Regularly clean counter and wash hands Allocate staff to computer/workstation Avoid accepting cash payments Encourage phone or online payment Contactless car collection (vehicle is running outside for customer to collect)

0800 200 100

Order online via Navigator Pro