In the KNOW
from grit to PEARL
Celebrating the remarkable and resilient gems of our business community.
From the CEO
It is hard to digest that the Partnership for Economic Development in Sullivan County has existed for 30 years. It seems like yesterday we were preparing for our annual meeting at Bernie’s Holiday Restaurant, where if we attracted 125 people, it was a big event. Small potatoes compared to today, but a testament to the resiliency of the member-investor businesses that have believed in, advanced, and helped finance the Partnership’s mission for three decades.
During that time, we witnessed the last remnants of the Borscht Belt hotels— long the foundation of our economy for most of the last century. We struggled to define who we were, our next steps, and where we could direct our limited resources to make an impact. And yet, the perseverance of our organization has yielded extraordinary results.
We’ve been part of a remarkable transformation, turning a county with perpetual double-digit unemployment into the fastest job growth county in the region. The green fields and dreams have evolved into finished projects and preapproved marketable sites, a testament to our collective efforts. Our tourism industry has flourished, offering a new world of experiences and destination opportunities. The western Sullivan hamlets, once forgotten, have returned as relevant as ever, showcasing the natural assets, local products, and hometown value we all cherish. We’ve weathered storms like tech bubbles, financial collapse, and the recent COVID-19 pandemic, emerging stronger each time. This transformation is a source of pride for us all.
Today, 30 years later, we are experiencing steady growth as new development and expansions continue yearly. Old properties past their prime are being revived with new purposes and looks. Throughout that time, some businesses have stayed true to their mission, delivering products and services that helped support the Sullivan Catskills and the region during challenging and prosperous times. They have been steady supporters and participants in economic development throughout our existence.
This edition of In the Know highlights several who have stood the test of time and continue to be positive drivers of our local and regional economy today. We do so because they represent the material upon which we have been able to build layer after layer of luster in Sullivan County and the Partnership as we celebrate our pearl anniversary this year. While we still have a way to go and more pearls to develop, we are well on our way to achieving the dream begun by a small group of visionary businesses that put their heart and money behind the creation of the Sullivan County Partnership.
We extend our heartfelt gratitude to all the investors, from those who joined us 30 years ago to those who continue to support us today. Your belief in the Partnership and the work we do has been instrumental in our journey. Because of your support, we’ve been able to work towards our goals, and now, we reap the fruits of our labor.
We wish you a prosperous fall and look forward to continued growth and success in the Sullivan Catskills with you by our side.
Sincerely,
Marc Baez CEO
30 YEARS in the making
ROBERT
GERALD
PATRICIA
DIANNE BRADY
A.Alport & Son, Inc.
A.Servidone Inc./B. Anthony Construction
Advance Testing Company, Inc.
Advanced DRI LLC
AFLAC
Apple Ice
Argenio Brothers, Inc.
Armistead Mechanical, Inc.
Associated Mutual Insurance Cooperative
Atlas Security Services Inc.
Avon Road Partners L. P.
Barbanti Group Realty
Beer World
Berger Engineering and Surveying PLLC
Bernie’s Holiday Restaurant
Bethel Woods Center for the Arts
Billig, Loughlin and Silver, LLP
Birchwood Lodge, Inc.
Bishop Beaudry Construction
Delaware River Solar LLC
Delaware Valley Job Corps./Adams and Associates Inc.
Delta Engineers, Architects, Land Surveyors &
Landscape Architects, D.P.C
Dillon & Semenovich Inc.
DTS Provident Design Engineering, LLP
E. Tetz & Sons, Inc.
E.L.E.C. 825
Ecological Analysis, LLC
ENVISION Architects
EPR Properties
Fallsburg Lumber Co, Inc.
FasTrax Solutions
FirstLight Fiber
Fisch Solutions
FisherMears Associates, LLC
Floral Cottage, LLC & Lawnsmith, LLC
Focus Media, Inc.
Keriland Inc.
Key Bank
Keystone Associates, LLC
Kittatinny
Kristt Kelly Office Systems Corp.
La Belle Farm, Inc.
Laborers Local 17 Lecet
LAN Associates
Lanc & Tully Engineering and Langan Engineering & Environmental Services
Law Office of M.L. Zager, P.C.
LeChase Construction Services,
Lerner Pavlick Realty
Liberty Business Park
Liberty Iron Works/Neversink
Liberty Mutual Insurance
Livingston Farm
CELEBRATING LONGEVITY
Blue Eagle Security Inc.
Blustein, Shapiro, Frank & Barone, LLP
Bold Gold Media Group, LP
Boyce Excavating Co., Inc.
C.T. MALE
Capacity Marketing
Catania, Mahon & Rider, PLLC
Catskill Creamery
Catskill Hudson Bank
CCA-FERCA-SMACNA
Champion Elevator Corp.
Civix
Coldwell Banker Timberland Properties
Combined Energy Services
Concord Associates LP
Consigli Construction Co., Inc.
Cooper Arias LLP
Creighton Manning Engineering
Crown Castle
CSP Printing, LLC/Steingart Associates, Inc.
Cuddy & Feder, LLP
Davis R. Chant Realtors
Deb El Food Products LLC
DEC Office Solutions
Delaware Engineering, D.P.C.
Fogel & Brown, P.C.
Foster Supply Hospitality
Garigliano Law Offices, LLP
Garnet Health Medical Center Catskills
GEIS Construction
Granite Associates, LP
Grey’s Woodworks, Inc.
Griffiths Engineering, LLC
Grossinger Development Corp.
H.O. Penn Machinery Co., Inc.
Here’s Help Staffing
Holt Construction
Horsefly Group
Hospice of Orange & Sullivan Counties, Inc.
Hudson Valley Home Source LLC
Hudson Valley Investment Advisors, Inc.
Hudson Valley Kitchen Design
Hurleyville General Store
Intelligent IT Designs
J. Hoffman Insurance
Jacobowitz and Gubits, LLP
Jeff Bank
John Leigh, AAMS Financial Advisor/
Edward Jones
Keller Williams Hudson Valley United
Main Street Mews
Malek Properties
Marshall & Sterling Monticello
Mathes Public Affairs
Media Solstice Marketing
Meeting Tree Computer Corp.
Mercuio-Norton-Tarolli-Marshall & Land Surveying, P.C.
MHE Engineering, D.P.C.
Michael Bloom Photography
Mike Preis Inc.
Millennium Pipeline
Monticello Central School District
Monticello Motor Club, LLC
New Beginnings Window and New Hope Community, Inc.
New Southern Tier Title Agency, North Atlantic States Regional Carpenters
NVS Land LLC/Chapin Estates
NYSEG
Orange & Rockland Utilities, Orange Bank & Trust Company
Outdoor Media Corp/Keller
Partymaster-Master Group
Passero Associates
Paychex
Perreca Electric Co., Inc.
Pestech Exterminating, Inc.
Prestige Energy
Prestige Productions
Prestige Towing & Recovery Inc.
Do Good Spirits
Pyramid Brokerage Co.
Rand Commercial
RBT CPAs LLP
Resnick Energy
Resorts World Catskills
Rhinebeck Bank
Riato Stone, LLC
Riggs Plumbing & Heating LLC
River Reporter
Robert Green Auto and Truck Dealership
Rolling V Bus Corp.
Pike Construction Services
The Sunshine Group Real Estate Corp.
Thompson Sanitation Corporation
Town of Fallsburg
Town of Liberty
Town of Thompson
Town of Wallkill Boys & Girls Club, Inc.
Tri-State Associated Services Inc./Colorpage
Tri-State Drywall & Acoustical, Inc.
TRRAC
Ulster Savings Bank
USI Insurance Services
UTC Associates, Inc.
Van Etten Oil Company
Village of Liberty
Waschitz Pavloff CPA
Work Zone Staffing, Inc.
CELEBRATING LONGEVITY
Schmidt’s Wholesale Inc.
Schumacher Systems, Inc.
Sullivan Catskills Visitors Association
Seminary Hill
SERVPRO of Orange, Sullivan & S. Ulster
Seven X Motors Inc.
Silverman Mechanical Corp.
Six Diamonds Tree Services and Landscaping Inc.
Skoda Enterprise Inc.
Solaia Restaurant
Standback GC, LLC
Sullivan County Board of REALTORS®, Inc.
Sullivan County BOCES
Sullivan County Chamber of Commerce
Sullivan County Democrat
Sullivan Fire Protection Corp.
Sullivan Regency
Superior Surfacing Systems, LTD.
Tectonic Engineering & Surveying Consultants P.C.
The Arc Greater Hudson Valley New York
The Center for Discovery, Inc.
The Eldred Preserve
The Kartrite Resort & Indoor Waterpark
As the Partnership celebrates 30 years as an organization, we invited some of our longtime members to share with us THEIR stories of success and longevity. As we reflect on our journey and the contributions of those long-standing companies who have also endured and prospered, we’re thrilled to highlight those companies who have stood the test of time and achieved similar remarkable milestones.
ARMISTEAD MECHANICAL
LOCATIONS: WALDWICK & HAMILTON, NEW JERSEY; NEWBURGH, NEW YORK
COMPANY ORIGINS
107 years in continuous business, founded by Robert Alexander Armistead after his return from World War I, initially operated as the Robert Armistead Plumbing and Heating Company in Jersey City, NJ. Since then, it has transformed into Armistead Mechanical Inc., now led by its fifth generation of family leadership.
MISSION & VISION
Robert Alexander’s son, Robert Theodore Armistead worked by his father’s side and helped grow the family business. He assumed leadership of the company at the age of 32 following his father’s passing. Under his guidance, the company continued to flourish as they began concentrating on heavier commercial and industrial construction. He was very innovative, leading the way in prefabricating pipe long before that was even a common practice. His sons, Kevin and Robert Thomas Armistead continued that journey, and developed a team of people who continue to be the backbone of the organization. They built 3 companies that each service very different types of clients and markets. Robert passed in 2020, yet Armistead remains a proud, family-owned and operated business, and multiple members of the family remain hands-on in the day-to-day operations. Despite having a forward-looking vision, they continue to operate from a strong foundation of basic principles: Offer premium quality work and maintain a safe and stable working environment for their employees.
CULTURE
Many of their employees have been with them for 20+ years and some are even multi-generational. Armistead continually stresses to their employees the importance of working hard but also living a personal life that is rich and vibrant. Keeping people energized and motivated can prove challenging, but it is the company’s belief that difficult times are the ideal time to reinvest in themselves and their people. This includes education externally as well as cross training internally. Safety is also extremely important, given the construction industry’s risks and potential for harm. From their newest apprentice to the most experienced executive staff, they believe the notion that safety is paramount to not only employee physical health, but mental health, wellbeing and employee productivity.
INNOVATION/ TECHNOLOGY
The Armistead family has always believed in investing in new technology and developing emerging skills. They’ve embraced virtual design and BIM technology and enhanced their accounting processes and job costing procedures. They stay ahead of the curve by finding the best talent available and equip them with the finest tools and resources in the industry.
“Our family has deep roots in Sullivan County, coming to Yankee Lake in the 1930’s. My mother Bernice began spending summers here with her best friend Maryanne O’Brien. My brother Bob and I both met our wives here.
My wife Susan was born and raised in Wurtsboro and my brother Bob met his wife Susan as teens when they were both spending summers with family at Yankee Lake. We believe deeply in giving back to our communities.”
—Kevin Armistead
Robert Thomas Armistead
CUSTOMER FOCUS
A cornerstone of Armistead’s success through the years is the solid relationships they’ve built with their customers, both large and small. They understand that listening to what the customers say is important, but also hearing what they need can be critical. They know that sometimes, doing a job the right way may cost them more money than anticipated, but a successful project takes partnering with their clients to best deliver what they need on time and within budget. That philosophy ultimately cultivates a relationship that is one of mutual trust and respect.
COMMUNITY & SOCIAL RESPONSIBILITY
Corporate social responsibility is integral to a business strategy as it aligns business goals with societal expectations and environmental stewardship. It not only enhances reputation and stakeholder relationships but also drives innovation, attracts talent, and contributes to long-term sustainability and resilience. Armistead is committed to ongoing recycling initiatives, an initiative to be a paperless organization and implementing various energy upgrades to their facilities.
FUTURE PLANS
Continuous monitoring, adaptation, and innovation are crucial to maintaining competitiveness and achieving sustainable growth over the long term. Plans for future success include aligning their resources, capabilities, and strategies with evolving market opportunities and challenges. The bedrock principles that the Armistead family put in place more than a century ago will ensure their continued growth well into the future, as new members of the family take on leadership positions. They plan to continue to expand their use of technology but always stay true to their core values that have brought them success in the past.
“When it comes to our employees, we believe in always supporting their philanthropic efforts. Armistead consistently matches contributions and efforts put forth by employees for whatever causes they personally hold near and dear.”
— Kevin Armistead
CATANIA, MAHON & RIDER , PLLC
• LOCATED IN NEWBURGH, NEW YORK
• LOCALLY OWNED & OPERATED Current
COMPANY ORIGINS
CMR Office Building— Circa 1876, the former Newburgh Moulding and Planing Mill
Launched from the merger of three firms in the early 1970’s, CMR continues to build, grow, and deliver time-honored expertise and real results for its clients.
continued...
Original Partners from left to right: Richard M. Mahon, Hon. Steven I. Milligram, Joseph A. Catania, Jr.
MISSION
CMR has always prioritized their clients’ needs, offering top-tier legal advice and advocacy. However, as the legal and business landscapes evolved—with increased specialization, technological innovation, geographic expansion, and shifting client expectations— they recognized the need for clearer and more measurable goals.
CMR’s mission now centers on supplying clients with innovative, strategic, and cost-efficient solutions, with an eye on integrity and the provision of forthright yet respectful counsel. They strongly believe such an approach fosters trust and builds strong, enduring relationships.
VISION
Historically, CMR operated as a traditional “general practice” firm, covering a wide range of legal matters. Recognizing the need for specialization, they shifted their focus via long-term strategic planning; identifying core areas of legal expertise that their clients required (such as commercial, trust and estates, construction, land-use, and transactional). In order to increase available resources for these areas, they slowly jettisoned numerous “non-core” areas (such as matrimonial, plaintiff’s injury, and bankruptcy matters). This targeted approach allowed them to further build their expertise in key practice areas, which in turn translated into greater efficiency for their clients.
LEADERSHIP
CMR’s seasoned leadership has been instrumental in fostering the firm’s stability and growth. They remain thoughtful and approachable, yet decisive when action is required. They stand together as a unified front, setting an example that hopefully inspires confidence among partners and employees.
FINANCIAL STRATEGIES
The firm made fast and important decisions about staffing during COVID which, although painful in the short term for many, allowed the firm to sustain and thrive during the COVID recovery. Since June 2020, they have been full-time in the office with virtually no remote work options, which they believe has contributed to the firm’s success. For years, they have applied rigorous financial analysis to their annual results, on a practice-area basis, giving them the strategic ability to determine which practice areas to grow and which to reduce or abandon.
CULTURE
CMR’s culture is one that encourages business growth and personal well-being. Their commitment extends beyond billable hours, recognizing the importance of work-life balance, equitable compensation, and overall happiness for their legal professionals and their holistic development. This can be seen across the firm, from its recent office move with far more spacious and open work areas, to their robust mentoring program. Partners and senior associates are paired with new and upcoming attorneys and meet regularly to discuss things such as work-life balance, case management, and personal development.
STRATEGIES
The firm celebrates key employment milestones, holds periodic staff appreciation days and events and monthly birthday recognitions. They are proud to say that they have several employees with 20+ years of tenure. They try to monitor when an employee has too much work and reallocate it. For their associate attorneys, they have a formal mentoring program in which the mentee chooses their mentor of choice.
CUSTOMER FOCUS
Initial conversations with a client focus on understanding expectations, discussing potential challenges and providing an accurate budget. Ensuring the client is well-informed avoids miscommunications and unrealistic expectations thereby resulting in a strong relationship between the client and CMR. Transparency goes hand in hand with responsiveness. Providing regular updates assures the client that their matter is a priority.
Customer feedback is of immense value in service-based industries. It offers an external perspective that can highlight areas for firm enhancement. At CMR, they actively solicit feedback from their clients and engage in candid discussions with staff to drive continuous improvement.
COMPETITION
CMR’s competitive advantage lies in their unwavering commitment to strategic planning. They dedicate several days a year to structured discussions centered around big-picture issues and strategic initiatives. Equally important, they foster a culture of candid self-assessment, prioritizing collective success over individual egos.
COMMUNITY & SOCIAL RESPONSIBILITY
CMR believes it is an obligation and a privilege to give back, especially in and to their local communities. They do this through sponsorships, donations, and community service. Many of their attorneys serve on not-for-profit boards, including those that serve society’s most vulnerable.
CMR’s community involvement is not inherently part of any business strategy. Instead, they feel that service- especially to a cause that you feel deeply about- helps develop one both as attorneys and as member of society.
FUTURE PLANS
Plans include continued growth, both in size and in geography. This can only happen with a continued influx of motivated and talented associates who one day want to become owners themselves. For their part, the firm has taken necessary steps to make sure the path to partnership is a fairly open one.
COLLIERS ENGINEERING & DESIGN
NATIONAL, MULTIDISCIPLINE ENGINEERING AND ARCHITECTURE, DESIGN AND CONSULTING FIRM
COMPANY ORIGINS
Colliers Engineering & Design was founded in 1984 under the name Maser Consulting for 37 years by Richard M. Maser. Initially focused on civil/site, municipal, traffic and land surveying services, the company built a solid foundation for the future through diversification of services, strategic hires and leading-edge technology. The firm had offices in New York, New Jersey and Pennsylvania.
Over the next three decades, the firm evolved into a full-service consulting and engineering design firm opening offices along the east coast from Maine to Florida and west to Tennessee, New Mexico Colorado and Texas.
In 2021, the executive team brought Maser Consulting into a unique partnership with Colliers International, a leading, diversified professional services and investment management company, who acquired a majority interest in the firm. The firm maintained the same leadership and processes and was rebranded as Colliers Engineering & Design which today, employs over 2,400 professionals in 75 offices nationwide.
MISSION & VISION
The mission of Colliers Engineering & Design is advancing the built environment to accelerate the success of our communities, clients and people. The new vision is to lead our industry with proven expertise and innovative, sustainable solutions through an exceptional work culture and client experience.
CORE VALUES
• Do What’s Right
• Work Together
• Be Curious
• Seek Excellence
• Adapt and Grow
• Be Safe and Well
INNOVATION/TECHNOLOGY
When LiDAR and 3D high-definition survey first came out—Colliers jumped ahead of the crowd by investing in the best technology available. This opportunity put them on the cutting edge, and it paid off. In fact, today, their survey services are extremely diversified including aerial, terrestrial and mobile survey to subsurface utility engineering and railway mapping. Survey is still their biggest revenue builder because different survey techniques work hand-in-hand with most of their other services.
LEADERSHIP
Leadership has grown parallel to the growth of the company. Promoting from within the firm for organic growth has kept Colliers on track managing increased opportunities. Colliers Engineering & Design also offers a Pathway to Ownership opportunities for technical and corporate employees to not only work in the company, but on the company. With this opportunity, Pathway to Ownership employees help supplement the Executive Committee and Shareholder efforts in accomplishing the Company’s strategic plan action items, and to aid in the research and review of other timely topics for the firm.
CULTURE
A family atmosphere is nurtured through the promotion of integrity, collaboration, and socialization. Colliers Engineering & Design employees are engaged in their work, comfortable in their environment and feel they are part of something much more than a job. Continuous learning and a focus on personal and professional development allow the company and its employees to adapt and excel in an evolving marketplace.
CUSTOMER FOCUS
Colliers prides themselves on their rate of responsiveness with clients. Many technological tools they use in the field, like GIS, have increased communications from field-to-office because they communicate ideas and situations in real-time which helps them, and clients make immediate decisions that can be addressed quickly especially in time-sensitive matters. This proven competence has built trust, and they have a high rate of repeat clients.
COMPETITION
Colliers competitive advantage is that they are truly a full-service engineering, design and architecture firm. This expedites communication across all services in-house, which helps reduce the cost of outsourcing services. They also offer clients a single source of communications for every project which funnels all activities through a common manager.
COMMUNITY & SOCIAL RESPONSIBILITY
In 2014, Colliers Engineering & Design’s Founder and Executive Chairman Richard Maser established the Colliers Engineering & Design Foundation. The Foundation is a registered charitable organization working to promote a better world and make a difference in the communities we live and work. Since its founding, the Foundation has helped over 100 organizations across the nation and donated more than $381,000 to local and national causes.
DONATED MORE THAN
$381,000
TO LOCAL & NATIONAL CAUSES
Their professionals also recognize the importance of helping others in a time of need. They are proud to promote a culture that values and respects employees and the struggles that come with everyday life. Through their Human Resources team, Colliers Engineering & Design offers a PTO donation program to assist their colleagues in a time of need.
FUTURE PLANS
To continue seeking out opportunities to provide the expertise and services their clients need where they need them the most. This includes continuing to build- out the diversity of their service lines throughout every strategic location to include a full range of services.
ABOUT US
Guided by a desire to provide excellent and comprehensive legal representation, the attorneys at Catania, Mahon & Rider, PLLC offer strategic and cost-effective solutions to businesses and their owners. We offer a wide range of transactional and litigation legal services, bringing real world, practical solutions to multifaceted business problems.
TO LEARN HOW OUR ATTORNEYS CAN HELP WITH YOUR LEGAL NEEDS, CONTACT US.
NY 12550 845-565-1100
OUR SERVICES
BUSINESS TRANSACTIONS
• Merger, Acquisitions, and Business Transactions
• Governance and Board Representation
• Employment Law
• Commercial Contracts
CONSTRUCTION SERVICES
• Construction Contract Formation
• Construction Administration
• Construction Dispute Resolution
• MBE / WBE / DBE
LITIGATION PRACTICE
• Insurance Defense
• Commercial Litigation
• Administrative Proceedings
• Appellate Work
TRUSTS & ESTATES
• Trusts and Estates Planning
• Trusts and Estates Administration
• Fiduciary Representation
• Trusts and Estates Litigation
FALLSBURG LUMBER
• LOCATED IN FALLSBURG, NY
• FAMILY RUN BUSINESS SINCE 1908 – FIVE GENERATIONS
SECRET TO SUCCESS
Always delivering the highest quality products and service.
FINANCIAL STRATEGIES
Not overstepping our bounds and everybody working hard.
LEADERSHIP
There is ALWAYS a family member present and working as a team with employees.
CULTURE
Putting the customer first at any expense. SERVICE, SERVICE, SERVICE. We attend trade shows to learn about new products for our customers.
EMPLOYEE STRATEGY
We stay family-minded, giving them full-time jobs plus overtime.
COMMUNITY & SOCIAL RESPONSIBILITY
We support all local municipalities and groups such as the Lions, Kiwanis, local school baseball, soccer and football fundraisers. Sullivan first, ASPCA, Rotary Club, United Way, churches, shuls and fire departments.
FUTURE PLANS
Keep being fair to all and work harder than the competition!
GREY’S WOODWORKS, INC.
• SALE OF STORAGE SHEDS, GARAGES, POOL HOUSES, PERGOLAS, PAVILIONS & OUTDOOR FURNITURE
• LOCATED IN GRAHAMSVILLE, HIGHLAND & GOSHEN, NY
COMPANY ORIGIN
We have been in business for 45 years.In 1979, our founder Bob Grey was asked by a neighbor to build a utility shed. A carpenter by trade with a passion for woodwork, Bob built a custom barn-style shed with craftsmanship so impressive that it caught the attention of many passers-by. As a result, requests began pouring in from people who wanted Bob to build them their own custom shed. Grey’s Woodworks has grown into a family-run business. In 1986, Bob’s daughter, Beth Mickelson, joined the business, followed a year later by her husband Bob. Their three sons, Ryan, Joe and Jon, have worked in business throughout their high school and college years. Jon and Ryan are now full-time employees.
MISSION & VISION
We have increased and modernized our product line to meet the changing needs of our customers over the years. One element has always remained the same throughout the past 45 years – and that is our commitment to great customer service and quality craftsmanship.
ADAPTATION & RESILIENCE
We have adapted over the years by not only adding to our line of outdoor products, but we have changed from delivering most of our sheds in knockdown form and building on site, to delivering them fully assembled. We invested in more modern equipment such as remote control, multi-functions trailers and specialized shed moving equipment called “Mules”.
We’ve also invested in our web site, where customers can now design and price the building they are interested in on our website. Once they have finished, they have a 3-D rendering of that building. We also rely on word-of-mouth advertising based upon our philosophy of providing excellent customer service. We attend trade shows and listen to our customers’ needs to anticipate changes within our industry.
CULTURE
Our leadership has been consistent throughout and we are very lucky to have dedicated employees. Our employees are like family to us. Without them, Grey’s Woodworks would not still be in business. Investing in modern equipment such as trucks, cranes, trailers and mules has helped to make our employees’ jobs easier and more enjoyable.
CUSTOMER FOCUS
We have had many return customers over the years – some have previously purchased a shed and now need a garage or pavilion or vice versa. We work hard to communicate effectively from start to finish with our customers. We pride ourselves on delivering a quality product within the timeframe that has been originally scheduled.
COMPETITION
One advantage we have is that we have 3 locations –our original in Grahamsville, NY and we have added locations in Goshen (Orange County) and Highland (Ulster County). These locations provide easy access to our display models for our customers.
We also have a draftsman on staff who can help our customers better visualize their garage investment and is also able to take the difficulty out of obtaining building permits, by submitting plans and proper documentation to the townships that meet their building codes.
COMMUNITY & SOCIAL RESPONSIBILITY
We have supported our town beautification program over the years while also supporting our local library, fire departments and little league program.
FUTURE
We plan to continue to modernize our product line and change with the times to ensure success and growth. The addition of our sons, Jon and Ryan, to our staff has been a huge motivating factor for everyone over the past 8 years for all aspects of the business. Jon handles the day-to-day installation of garages and sheds and makes sure all trucks are loaded and heading to the correct location. He ensures that the maintenance of our fleet of vehicles is up to date. Ryan has brought his college engineering degree to the office as he oversees the 3 sales locations, has updated our scheduling and ordering process. He also works alongside our draftsman throughout the design and permitting process. Bob Grey would be very proud to know that 2 of his grandsons are an instrumental part of the future of Grey’s Woodworks.
“We are proud to be born and raised in Sullivan County and love to work and live
here. We are thankful to the local banks within the county that have trusted in us and given us the opportunity to grow this business over the years.”
— Beth Mickelson
HOLT CONSTRUCTION
COMPANY ORIGIN
Founded in 1919 in Rockland County, NY, Holt has been in Business for 103 years. Jack Holt has been in a leadership position at Holt Construction for over 49 years since purchasing the firm from his father, Fred A. Holt, in 1974. Under his leadership, Holt has grown its clientele across these markets and in new geographic locations such as New York, New Jersey, Massachusetts, Texas, and Florida. Holt has overseen dramatic growth over the past 16 years through a strategic focus on several core markets including, but not limited to, aviation, corporate interiors, and healthcare. We offer services in these markets as both Construction Manager and General Contractor.
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FOUNDED IN
Fred A. Holt, son of Fred L. Holt, pointing at a construction site
MISSION & VISION
Holt is focused on building great projects and relationships. Their mission is built on core family values of trust, honesty, integrity and transparency. These values have built a family-owned and operated company that is time tested and contributes to their success, every day, one project at a time.
• Build lasting relationships
• Act with respect, honesty, and integrity
• Create jobsite harmony and efficiency
• Seek to be better
• Empower each other
Their business model has worked best for both the company and their partners when they are allowed to become an extension of the owner’s team. Holt often works with repeat clients who come to trust their guidance and professionalism.
INNOVATION/TECHNOLOGY
Where in the past, projects would be tracked through handwritten notes and correspondence was through phone calls and in-person meetings, it is now done through software like PROCORE. Payments that used to be by check, are now primarily done through systems like TEXTARA. These systems have allowed HOLT to better track projects and keep their trade partners paid. As Holt is still a family company, they use these systems to manage but they don’t hide behind them. Nothing beats face to face timely communication and they strive to make that part of their everyday culture.
FINANCIAL STRATEGIES
The construction industry can be a difficult business, even in good economic times. Holt finds that measuring twice and cutting once is always the best strategy. By having diligence in their estimating process and resolve in their project selection, they make sure they are positioning themselves to be successful. This approach works best in any economy. They also work very hard to reduce risk by only working with prequalified trade partners. This ensures the work product is excellent as well.
CUSTOMER FOCUS
Communication is constant and consistent with Holt. By having well-established communication processes, they ensure that problems are solved early on and feedback is not something they get at the end, but throughout the project. This has resulted in Holt building projects with over 80% repeat client work.
Jack Holt, CEO
COMPETITION
There are times where the construction market is hard and times when it is soft. Holt keeps its competitive advantage by maintaining their culture and through market and business unit diversity. Each business unit must have the ability to be versatile. This allows Holt to pivot to clients in hard areas when other markets become soft.
COMMUNITY & SOCIAL RESPONSIBILITY
Holt gives back to the communities it does business in and where they live, participating in community events including cancer walks, blood drives, veterans’ outreach, industry organization participation (such as chambers, partnerships and educational groups), fundraisers for notfor-profits and much more. Being part of a community has always been part of their success and the staff are always willing to participate.
HONESTY, EXTRA EFFORT, FAIRNESS & OUTCOMES OF HIGH QUALITY
“Through honesty we build trust, through extra effort we set ourselves aside from the competition, through fairness we overcome challenges in business and in Outcomes of High Quality we deliver what our clients are ultimately looking for.”
– Dan Depew, Director of Business Development, Holt Construction
Partnership’s Vanessa McPhillips on site at the Sullivan County Airport with Holt Senior Project Mgr. Ben DiSanto and Dan Depew.
Partnership Membersince 2013
• CORPORATE – SUBSIDIARY OF A PUBLICLY TRADED COMPANY (TICKER: OBT)
COMPANY ORIGIN
HVIA began business in 1996 as a privately held company and remained so for quite a few years. In 2012, Orange County Bancorp acquired Hudson Valley Investment Advisors (HVIA), making it an ever increasingly important part of the Orange Bank & Trust value proposition.
MISSION & VISION
As with any successful business, evolution is never ending. With 25% asset growth in 2023, HVIA reached a size and scope that required the organization to take the next evolutionary step and adopt the words we now live by, “Deliberate Investing. Intentional Value.”
ADAPTATION & RESILIENCE
The financial markets have consistently provided ups and downs over the years, creating great challenges, but also providing significant opportunities. As investors and fiduciaries, we stick to our investment process and philosophy and take a deliberate and intentional approach; allowing us to provide consistent value to those individuals who choose to work with us.
INNOVATION/TECHNOLOGY
Without leveraging technology, we would not have been able to reach our current size and scope. As of May 31, 2024, Hudson Valley Investment Advisors managed in excess of $1.5 Billion of client assets, making us one of the larger Registered Investment Advisors (RIAs) located in the Hudson Valley. Technology, combined with industry experience and innovative thoughtful leadership, has allowed HVIA to deliver a consistent client experience and set a trajectory for continued growth and continual value added to our customers. Our recent development and deployment of an industry-leading Customer Relationship Management (CRM) tool has allowed us to broaden and deepen our client connections and continue to provide world class service as we grow.
CULTURE
We take a highly consultative approach in working with our future and current clients. By understanding needs, HVIA can then craft and implement deliberate and appropriate solutions. Our success is ultimately defined by the success of our clients.
Many of our employees have deep financial industry experience, both at HVIA and elsewhere. Each member of our team recognizes that a continued focus on our core values will elevate clients, themselves and the overall organization. Even with our significant growth, our work environment is familial, inviting and provides camaraderie. HVIA employees collectively strive towards both helping and supporting each other.
CUSTOMER FOCUS
HVIA maintains an “old school” customer service philosophy. Every telephone call that comes in is answered by a live person and is handled with the utmost care. It is on a rare occasion, and only when a customer asks, that a call ends up in voicemail. Importantly, clear and consistent communication with our current clients and prospects allows HVIA to convey our message in an effective and warmly received way. HVIA’s annual client event, held each fall, is a big draw for clients and friends of the firm.
As a needs-based, consultative, financial advisor, HVIA must welcome, and act heavily upon, customer input. Each of our clients has a unique situation which is the groundwork for the plan we build, hand in hand, with every client. Through steady, rational and ongoing discussions we incorporate feedback and input to enhance the relationship and strive towards improvement of the outcome.
FINANCIAL STRATEGIES
HVIA’s customer attrition rate has historically been in the low single digits. It is our client-centric approach that has allowed us to ultimately flourish, particularly in the periods immediately following difficult business environments. By focusing on customer needs, HVIA has created resiliency for both our clients AND our organization.
MARKET TRENDS
There’s a time and place for everything. HVIA maintains an investment philosophy and service model that should never go out of style. We don’t “chase returns” or engage in financial engineering. However, we DO look towards the future regarding advancements in technology that will allow us to create greater efficiencies and pass those benefits on to our clientele.
COMMUNITY & SOCIAL RESPONSIBILITY
HVIA and its sister company, Orange Bank & Trust, are active community participants. Chambers of Commerce, Economic Development Councils, support of our local community-based non-profits, active participation in village, town, city, county and state sponsored events are all components of how we engage and contribute, in both monetary and participatory ways. One of HVIA’s proudest achievements is the ongoing commitment to providing internships to the disenfranchised community of the City of Newburgh through the San Miguel Academy.
FUTURE PLANS
HVIA has forged a successful path thus far, and a continued adherence to our core beliefs, indicates a future of success. As we move forward in lock step with our sister company, Orange Bank & Trust, and foster our community ties and relationships, HVIA’s commitment to its customers will be unmatched.
Partnership Membersince 2001
J&G LAW, LLP
• FULL-SERVICE LAW FIRM
• CORPORATE, OFFICES IN WALDEN, MIDDLETOWN & MONTICELLO, NY.
FOUNDED IN 1968
COMPANY ORIGIN
Since 1968, J&G has experienced significant growth, expanding from a two-attorney firm to a team of nearly 20 attorneys. Their legal services have also broadened to encompass nearly 30 areas of law, supported by a full team of paralegals, marketing, accounting, and office staff. Despite their growth, they remain committed to delivering exceptional client service. Their attorneys possess the knowledge and experience to handle a diverse range of legal matters, including civil litigation, elder law, estate planning, family law, real estate, business formations, arts and entertainment, environmental law, real property tax grievances, municipal law, and planning and zoning law.
ADAPTATION & RESILIENCE
A period of transition and growth occurred where many of the founding partners were retiring or nearing retirement and the younger attorneys were still new to the profession. The firm adapted and focused on building the bench and strengthening the team so that clients would not experience any disruption in service.
TECHNOLOGY/INNOVATION
The COVID shutdown necessitated a temporary shift to remote work for their attorneys and staff, which led to the creation of an intranet site. This platform enables them to share timely alerts, notifications, and company-wide information, including HR documents and training resources. Additionally, it paved the way for J&G to adopt online meetings and webinars, providing a convenient and secure way for clients to collaborate with them.
CULTURE
J&G’s company culture prioritizes employee satisfaction and growth. They foster a supportive environment where employees feel valued and empowered in their roles. They offer a wide range of training opportunities, including a comprehensive training resource guide, to help employees develop their skills from beginner to advanced levels. Additionally, they keep their team informed and connected through regular internal newsletters, staff meetings, and an open suggestion box. This culture of inclusivity, growth, and open communication has been instrumental in driving the firm’s success.
STRATEGIES
To keep their employees motivated and engaged, J&G has implemented strategies to demonstrate their appreciation and recognition. Throughout the year, they host several events and initiatives, including an annual ice cream truck visit, an Administrative Professionals Day celebration, and a monthly ‘Choice Award’ program, which honors an outstanding employee of the month. These gestures of gratitude and acknowledgment help foster a positive work environment and boost morale. continued...
CUSTOMER FOCUS
Over the past fifty years, the law firm has maintained a strong relationship with their customers through a commitment to exceptional service, trust, and personalized attention. They have fostered a culture of loyalty and dedication; prioritizing clients’ needs and goals above all else. By providing consistent and reliable legal solutions, they have built long-lasting relationships. They stay connected with clients through regular communication, community involvement, and strategic partnerships. By being a trusted advisor, they have earned the loyalty and respect of their clients, many of whom have been with them for decades.
Delivering exceptional client service is a top priority and client feedback and reviews are considered essential tools for growth and improvement. By listening to their input, J&G has been able to tailor their educational seminars to address specific topics of interest, providing valuable resources and insights to support their success.
MARKET TRENDS
J&G recognizes the importance of staying informed and proactive in the ever-evolving legal landscape. Their attorneys regularly attend and participate in industry and regional conferences and seminars and continuing legal education courses. Their marketing teams are consistently discussing and researching emerging trends and tracking legislation and regulation and impacts on their practice areas. They foster a culture of collaboration and knowledge sharing amongst attorneys and staff, encouraging the exchange of ideas and best practices to ensure that their knowledge remains current and effective.
COMMUNITY & SOCIAL RESPONSIBILITY
J&G Law is firmly committed to being an active and supportive member of their community as social responsibility plays a vital role in their business strategy. They believe in giving back and making a positive impact. They encourage their attorneys to serve on nonprofit organization boards; have supported over 50 organizations during their 50-year history; offer free educational seminars and resources; provide free simple wills to first responders during September; offer discounts to veterans and more. They give back to the community through their First Responder and Teacher Appreciation offers, combined with donations and sponsorships to local nonprofits that enhance community involvement.
FUTURE PLANS
To continue to evaluate strategic expansion into new practice areas, allowing them to serve a broader range of clients and provide comprehensive legal solutions. Growing their team, including attracting and retaining top talent, is one of their main priorities to ensure they have a team that can move forward into the future seamlessly. The firm continues to invest in cutting-edge technology to enhance services, improve efficiency, and provide innovative solutions for their clients.
PRESTIGIOUS AWARDS INCLUDE:
• Sullivan County Chamber of Commerce Business of the Year (2021)
• Orange County Chamber of Commerce Business of the Year (2019)
JEFF BANK
• COMMERCIAL BANK – PUBLICLY OWNED
COMPANY ORIGIN
The First National Bank of Jeffersonville was officially chartered in 1913. The bank opened its first “branch” in 1967 in Eldred, NY and expanded throughout the county in the decades following. In 2012, the bank changed its charter from a national bank to a state bank adopting the name “Jeff Bank”.
Jeff Bank is a wholly owned subsidiary of Jeffersonville Bancorp, a publicly traded bank holding company trading on the OTC Markets Group OTCQB Marketplace under the symbol JFBC.
Chartered as The First National Bank of Jeffersonville, the bank opened for business on January 5, 1914, in its still-unfinished building on the corner of East Main Street and Maple Avenue. Seventy-five accounts were opened on the first day, and nearly $10,000 in deposits were received.
MISSION & VISION
The mission of Jeffersonville Bancorp is to provide our shareholders with a fair return on their investment and to maintain a high degree of customer satisfaction. We strive to be recognized as a premier independent community bank dedicated to the communities that we serve.
ADAPTATION & RESILIENCE
Over the past 100+ years there has been immense consolidation in the banking industry nationally and locally. In Sullivan County, most towns and villages had an independent community bank. Those banks were merged and/or acquired with few remaining. We are proud to have been able to evolve and remain relevant, providing a full suite of banking solutions that larger regional and national banks can offer. Despite a variety of challenges, we have remained an important provider of banking services in Sullivan County and neighboring counties. As of June 30, 2023, Jeff Bank held approximately 1/3 of deposits in Sullivan County as measured by FDIC market share data. We pride ourselves on the convenience and exceptional customer service provided.
LEADERSHIP
The bank’s board of directors is comprised of local leaders who are the decision makers. The board and management team understand the needs of the community. They are volunteers on a variety of civic and charitable boards and utilize their unique skills and talents to benefit these organizations.
CUSTOMER FOCUS
The bank has many long-standing relationships with customers. As a community bank, building these relationships is among our proudest achievements. Customers understand that the executive management team and board are visible and accessible. We have worked with customers during especially trying times (ex. depression, recessions, pandemic). At Jeff Bank, you are not just a name or account number. We offer a unique banking experience with personalized service.
COMMUNITY & SOCIAL RESPONSIBILITY
Each year we make a significant financial contribution to various non-profit organizations in the communities we serve. We also encourage our officers at the bank to participate in civic and charitable organizations. We hold educational meetings to promote fraud awareness as well as provide support to school districts on financial literacy. We have received a variety of accolades for our community giving.
FUTURE PLANS
We work tirelessly to strategize, optimize, hire the best talent and promote our brand. Jeff Bank has evolved and will continue to evolve to meet the needs of consumer and business customers.
Pictured left to right at a recent CFOS event are: SVP of Human Resources, Claire Taggert; VP & Regional Branch Manager, Meg Blaut; President & CEO, George Kinne, Jr.; Board Member and CFOS President & CEO, Elizabeth (Biz) Rowley.
EVP and Chief Lending Officer Tanya Hahn (center) credits the bank’s growth to the outstanding leadership of its presidents through the years. (Left to right, current president and CEO, George Kinne, Jr., Wayne Zinetti, Tanya Hahn, Raymond Walter, and Arthur Kiesler.
Partnership Membersince 2021
LAN ASSOCIATES
ENGINEERING, PLANNING, ARCHITECTURE, SURVEYING, LLP
• LAN ASSOCIATES HAS BEEN IN BUSINESS FOR 59 YEARS (SINCE 1965)
• LAN’S GOSHEN, NY OFFICE OPENED IN 1999
COMPANY ORIGIN
In 1965, LAN Associates started as a small engineering and planning firm located in Paterson, NJ, that consisted of three people: Engineer and company founder John Lacz, a part-time draftsman, and a secretary. John’s business plan was simple, “Get work, produce on schedule and budget, make payroll, and keep clients happy.” He believed the key to success was hiring the right people, assigning them challenging projects, and having faith that you can safely delegate responsibility. He rewarded success and very deliberately designed LAN as a “C” corporation, offering his employees the opportunity to invest in the company and share in its success. This basic tenet of John’s management style is still ingrained in LAN’s corporate culture today. To this day, LAN continues to grow by encouraging employees to pursue new revenue streams and giving them the opportunities to take on new challenges unencumbered.
John Lacz relocated LAN to a bigger office in Hawthorne, NJ, and in 1978, he hired LAN’s former President (now Senior Vice President and Chairman of the Board of Directors) Ken Karle. A few years later, in 1983, he hired Ronald Panicucci (current CEO) along with Stephen Secora, who
Downtime on the high seas for LAN’s founder, John Lacz.
would eventually become Senior Vice President and Company Secretary. The influx of new talent, coupled with a culture that encouraged employees with diverse skill sets to pursue their interests, put the company on the path to becoming the full-service engineering, planning, architecture, and surveying firm it is today.
In 1999, LAN opened a small office with six employees on Main Street in Goshen, NY. Over the past 25 years, the NY office has grown from 6 employees to 30 employees.
Although John stepped down from full-time service in 2006, the culture he created at the firm back in 1965 in that small Paterson, NJ office lives on in every LAN employee, past or present. This includes LAN’s current President, Thomas Wighard, who started as an intern at the company over 20 years ago.
MISSION & VISION
LAN has always focused on delivering attentive and thoughtful service.
They have historically specialized in K-12 education. Hence, the Goshen office naturally gravitated toward working with local boards of education on major school additions, renovations, and other facility projects; continuing to evolve beyond K-12 into other market sectors such as corporate, industrial, manufacturing, residential, and hospitality.
TECHNOLOGY/INNOVATION
Innovation is vital to their business, springboarding off of new ideas and technologies to operate efficiently and provide services of superior value. They recently switched their accounting platform to a system that provides near real-time financial data and the information they need for more efficient project management. LAN is embracing the movement towards BIM (building information modeling) and transitioning their workflow from AutoCAD into Revit, and all their field equipment uses the latest technology.
Company founder John Lacz
LEADERSHIP
For nearly 40 years, the LAN leadership team has remained incredibly consistent. Most of their seven officers have been with LAN their entire careers. With minimal leadership turnover, the core values, culture, and service delivery have remained steady.
This has provided a level of consistency that has helped them build considerable trust and a strong reputation in the industry. They have valuable long-term relationships with clients because of the level of experience, reliability and familiarity they know they can expect. LAN’s leadership team understands the importance of responsiveness, and they ensure that LAN’s corporate culture is built upon the idea that are true partners with their clients.
CULTURE
LAN’s focus is hiring the right people and doing exceptional work in their local community. They have a high employee retention rate because they work to ensure that when someone takes a job with LAN, it’s not just a quick stop along the way, but part of their long-term career. LAN’s New York office is a close-knit community built on personal relationships where people are very supportive
of one another. Coworkers are more than just colleagues; they’re friends, and that contributes to a positive office environment.
CUSTOMER FOCUS
Working with public schools puts LAN in a unique position to have client relationships that can last decades. When you become the architect and/or engineer of record for a school district, the relationship does not end with the design of one building. You are continually working on new projects over the course of many years. You get to know the communities and their needs, and you also get familiar with the facilities you are working on. LAN can often forecast what projects will be necessary in the coming years and help their clients with long-term planning.
COMPETITION
LAN is a full-service architecture and engineering firm, meaning they can handle almost every aspect of construction projects in-house. This type of service delivery requires their staff to collaborate on the design of a project so the site, architecture, and building systems are fully integrated into the construction documents. This minimizes exposure to cost overruns.
as a single point of contact, coordinating the broad range of services needed to complete any project. Having these services operating under one roof creates a seamless design process, where decisions are made collaboratively and with a fully informed understanding of how different aspects of a project impact each other and the greater design goals.
MARKET TRENDS
In short, curiosity and a lifelong learner mentality allow LAN to stay ahead of market trends. They focus on cross-discipline education and encourage staff to keep up to date in their fields. They host internal “lunch and learns” weekly to educate staff on new technology, industry trends, and other topics. The company culture puts a heavy emphasis on using trade shows, webinars, and continuing education courses to stay current in the industry.
• Architecture
• Mechanical Engineering
• Electrical Engineering
• Plumbing Engineering
• Civil Engineering
• Land Use Services
• Environmental Services
• EH&S Services
• Surveying www.lanassociates.com
What advice would you give to new businesses trying to establish themselves in today’s market?
“Be quick to listen. Do the right thing even when no one is watching. Don’t undervalue your service. Don’t chase two rabbits because one will escape. Have patience because you can’t expect quick success, and plan for long-term growth.”
CrownCastle.com
MALEK PROPERTIES, INC.
• FULL SERVICE REAL ESTATE BROKERAGE, FAMILY-RUN
• HUSBAND AND WIFE OWNED: JERRY AND CAROL MALEK
COMPANY ORIGIN
Our company, Malek Properties, has been in business since 1997. My husband, Jerry, has been a licensed real estate broker since the 1980’s.
I got my real estate license in 1997 and found that I absolutely loved the industry and the people, so we decided to start our own business.
Jerry & Carol Malek
MILESTONES
So many changes took place over the years. Moving from Monticello to Bethel was the greatest one. I saw the opportunity to be more centrally located to all of Sullivan County, which was most of our market area and it just felt perfect. It also gave us more space to be able to expand our business with room to grow. Right after that, Bethel took off with the opening of Bethel Woods and it proved to be a fantastic move for us.
MISSION & VISION
Our mission has always been to serve our clients with the highest level of professional customer service, expert market knowledge and tremendous loyalty.
Originally, we started out primarily serving the residential market. It was soon apparent that the commercial opportunities here were so unique; think old dairy barn reinvented as a wedding venue. You really need to be creative and know the local market to be able to service that segment and I love being creative. So, we organically expanded our market share. We eventually began to service every corner of the market: commercial, residential, vacant land and rentals.
LEADERSHIP
I would like to believe that I create leaders within my company. We are a team, and I am still in production but do not compete with any of the agents. Of course, there are many decisions I need to make to keep the company financially fit, but we work out any difficulties together. The company is not successful unless the team is. We discuss policy changes as a team and decide what is best for everyone overall. Some of my associates have been working with me for over 20 years.
COMMUNITY & SOCIAL RESPONSIBILITY
Some of our favorite things to do together are community gatherings. We frequent the Board of Realtors events whenever we can, and some of us are active with the Bethel Business Association (BBA), which has monthly events. Many of us are on various boards and committees throughout the county and beyond. We host and engage in food drives, coat drives and whatever else we can do as a group to help our community.
CUSTOMER FOCUS
We have the best referral system out there: happy clients! We believe in personal connections and community integration. We welcome our clients to their new neighborhoods in a BIG way. Clients get to know us personally and many become our new neighbors.
Much of our business is repeat business as well. Past clients know they can always call us to get advice and insight into what is currently trending in the market. This is super important to them – whether buying or selling, they know we are professionals in the local market, and they can count on being well-informed.
Malek Properties office in Bethel, NY
TECHNOLOGY
When I started, there were big heavy Multiple Listing Service (MLS) books. There were tiny black and white pictures of the exterior with a few details printed about the properties. When the market was active, the homes were sold by the time the books were printed. We also relied heavily on monthly real estate magazines, where just about every broker had a full page of listings. Brokers had to take people around and really be a “matchmaker” because there was no way to preview a house online like there is today. We had to drive everywhere to see homes and show the area to our buyer clients.
Today, buyers look over the properties online before they even call, email or text to come and see them. The MLS is now at our fingertips with 3-D tours, videos, tax info, maps and photos. We can text and email everything to a client immediately. Mapping programs show areal views, as do drone shots, which can show entire neighborhoods, roads, utility easements, lakes, community services and more. We can conduct video chats and tour properties with clients, get complete floor plans and virtually stage spaces right in the palm of our hand! We are starting to use QR codes in our ads and on signage to get a buyer directly to the online listing information.
MARKET TRENDS
The real estate industry is ever-changing, and we need to be ready for the shifts as they come or before they happen.
Education, training and staying current on industry news are key. I check the market every day, looking at new and sold listings and watching the price adjustments, which can tell you a lot about what is happening in the industry. Observing how others are reacting to market conditions tends to get us ahead of the curve and keeps us on top of what is trending.
COMPETITION
I believe we have an innovative business model that works. We make sure everyone has the chance to grow and succeed. Since we are all independent contractors, everyone has the opportunity to take their success to new heights within the company.
I personally train all the new agents and go on appointments with them until they are ready to go on their own. I am always available to assist as the agents advance. Even the most seasoned agents. I am blessed to have a great team of brokers and agents who are all top producers!
FINANCIAL STRATEGIES
I am a strong believer that even when times are tough you need to maintain your branding and stay visible to clients. Canvas advertising as well as advertising your inventory is necessary to keep the company on the mind of consumers in an ever-changing market. One thing I realized early on in my career is that, more than anything, you must keep marketing steadily in good times as well as bad.
Another thing needed is a strong well-seasoned team of professionals. The Malek team all knows exactly what to do to be ahead of the game. It comes from years of strategizing together.
SCHMIDT’S WHOLESALE INC., PLUMBING SUPPLY
COMPANY ORIGIN
Our Founder, Fred Schmidt, got his start in the wholesale plumbing and heating supply business in 1932. In 1954 Fred started the full-time wholesale plumbing and heating supply business in the building on our present site that was built in 1949. In the late 1970’s, Gary Schmidt became president of Schmidt’s Wholesale, Inc. and Fred became Chairman of the Board. Fred decided not to retire and worked until his death in 1982. May of 1999 saw the next generation of Schmidt’s to join the business. Chris Schmidt joined as the Executive Vice President and was promoted to the President in January 2008.
Schmidt family photo
MISSION & VISION
Schmidt’s Wholesale, Inc. is a family owned, full service, Plumbing, Heating, Air Conditioning, Electrical and Water Works distributor, as well as Bath showplace. For over 70 years we have provided the highest quality of customer service and satisfaction. We accomplish this daily by creating win-win relationships with our customers, associates and vendors through continued training and the seeking out of new and innovative services and products.
ADAPTATION & RESILIENCE
While we have faced many challenges over our 70 years in business, there are two current issues that are and or will become very disruptive to our business. The first is the global supply chain disruptions. During the Covid pandemic getting certain supplies proved to be difficult and while most of our vendors have been able to catch up there are still some products that are hard to come by. Even on available items we have had to increase our overall inventory over 25% to help offset their inconsistent lead times.
The second issue, and this will be huge for our industry, is the EPA mandate to phase out A/C equipment that uses R410A refrigerant. Manufactures are currently selling down existing inventory and making the switch to new more expensive systems, but they cannot tell us with any certainty when the new equipment will be available; yet in the next 30 days we have to make our last purchase of R410A equipment. One manufacture said that the new equipment may be available in 12 months.
“We couldn’t be at the level we are today if it wasn’t for the hard work and dedication of our employees.”
CULTURE
Though we have grown a lot in the last few years, we still do what we can to maintain the small business culture and feel. We know that our employees are the foundation behind our success.
We couldn’t be at the level we are today if it wasn’t for the hard work and dedication of our employees. We always recognize individual and team achievements, offer a clear path to advancement, prioritize work-life balance, support mental health with our access to an Employee Assistance program, compensate employees fairly and try to create a welcoming and fun workspace.
CUSTOMER FOCUS
To maintain strong customer relationships, we are continuously trying to build trust. We like to stay connected, offer incentives and address issues promptly, all while being positive and confident. We are always trying to find areas for improvement. With the help of communication from our customers, we are always trying to make the necessary changes to better service our customers.
Gary Schmidt
COMPETITION
There are a few factors that we believe help our company have a competitive advantage. Our quality of employees and their attitudes and relationships with customers. We have a very knowledgeable staff with very little turnover: this is key for high quality service. We are here for our customer partners, and we have their back. It is also important that we carry products that are cost competitive while maintaining high quality standards and are readily available in the markets we serve.
COMMUNITY & SOCIAL RESPONSIBILITY
We are consistently trying to provide financial support by sponsorships and helping local charities. Many members of our company also donate their time to everything from Fire/EMS, Church, Scouts, Little league, etc and this is encouraged by and often assisted financially by the company.
FUTURE PLANS
We are currently making a very large investment in technology. This investment will go a long way in further streamlining our processes and give us more offerings for our customers. As far as future growth geographically, you can find our products in many homes through the entire state of NY as well as eastern PA and Northern NJ. We will continue to increase our footprint where and when it makes sense to do so.
What advice would you give to new businesses trying to establish themselves in today’s market?
“Stay focused, work hard, and most importantly, surround yourself with great people.”
Gary Schmidt and Chris Schmidt — Celebrating their 70th Anniversary and Tradeshow
SULLIVAN COUNTY DEMOCRAT
FOUNDED IN
• STABBERT FAMILY OWNED NEWSPAPER FOR 97 YEARS OF ITS 134-YEAR HISTORY
HISTORY
Nearly 8,956 editions have gone ‘to press’ since the Sullivan County Democrat was founded on a late June day in 1891. The Democrat has endured nearly every kind of natural disaster, from floods to blizzards, droughts to hurricanes. But one thing has held true for the past 133 years – the Sullivan County Democrat has never missed a deadline.
“We have come close a couple of times,” Fred Stabbert III, the current publisher of the newspaper and third generation of his family to have run the Democrat since 1927, said. “But we don’t plan on starting now.”
From the Great Flood of 1902, which took out the Cochecton bridge across the Delaware to the Blizzard of ‘58, which belted Sullivan County with a 36-inch snowstorm, the Democrat has taken some of the biggest hits nature has had to offer – and still put ink to newsprint to deliver the news to its faithful readers. There was also the great floods of 1996 and 2006, both close calls for the Democrat office on Lower Main St., Callicoon. “We never had water in the office, but we were surrounded by it a couple of times,” Stabbert laughed.
And who could forget the blackout of August 14, 2006, a Thursday, and a deadline day for the Sullivan County Democrat. “I think we were down to the last page when the power went out,” Stabbert remembered. “I went up to my mother’s house to wait out the blackout. All of the sudden I looked in the living room and a little night light was on,” he said. “My mother had turned off all the lights in the house except for the nightlight. I quickly ran back to the office, finished the page and we made our Friday publication date,” he said.
TRIBUTE TO THE STAFF
“There have been so many dedicated and hard-working people who have made such a difference at the Democrat,” Stabbert said. “I’ll never forget Leota “Lee” Hermann, she worked for us for more than 40 years. Lee was the only employee to work for all three Freds – Sr., Jr. and the Third. “When my daughter Laura started at the office, Lee told me it was about time to retire,” Stabbert said. “She said she didn’t want to work for four generations of our family.”
There was also office manager Jean Price, a 30-plus year employee and business office helper Carol Wootan, who put in well over 30 years.
“They were instrumental in our stability and growth of the newspaper,” he said. “They were so meticulous in everything they did.”
“And I would be remiss if I did not mention Tom White, my first editor,” Stabbert said. “He was a literal genius and very strict. He would yell and scream but somehow, we got the newspaper out every week. He really taught me a lot about newspapering.”
“And my favorite… has to be my Uncle Perk,” Stabbert said. “I started working with Perk at age 16 and he taught me how to run the presses and a lot about printing. He and my father were very close, and it was a sad day when he died on February 5, 1977.”
Stabbert also praised just retired office manager Sue Owens, a 42-year employee and former senior editor Dan Hust, who worked at the Democrat for 20 years.
continued...
Fred Stabbert Sr., right, purchased the Sullivan County Democrat in 1927. Today, his grandson, Fred Stabbert III, is the publisher.
Fred Stabbert III, Publisher — Sullivan County Democrat
“We also have many employees with 10-plus years of experience and our staff really works as a team,” he said. “It’s great to see the extraordinary work they do every week. My father and grandfather would truly be amazed.”
THE FUTURE
The Democrat continues to be Sullivan County’s oldest and most-respected news source, with a dozen full and part-time reporters and another 20 staff to help produce the newspaper.
“We are embracing our future, from the latest in computer equipment to a newly redesigned website with advertising on it,” Stabbert said. “I believe our strength is in our commitment and caring about Sullivan County.”
“We also just launched a Spanish language newspaper, which is doing very well,” Stabbert said. “Our young and energetic staff is full of new ideas and work hard to produce great products.”
That hard work has produced 20 New York Press Assn. Press Awards in just the last two years – the most impressive being Second Place for General Excellence, earning the Democrat the title of second best community newspaper in all of New York State.
“I am very proud of that award because it shows just how hard we work – day in and day out – to produce a great newspaper,” Stabbert said. “Our staff is the best.”
NAMED SECOND BEST COMMUNITY NEWSPAPER IN NEW YORK STATE
“We cover the hard news, the ‘bad’ stuff, because that’s what we do,” he said. “But we are also Sullivan County’s biggest cheerleader. If we can make it to 132 years old, it must be a great place.”
Stabbert said his oldest daughter Laura, who is in Media and Marketing field in New York City, might consider one day returning to her roots to run the newspaper.
“Laura has worked her through her college days at LeMoyne and then for a few years after college,” Stabbert said. “But my wife, Regina, and I always encouraged our children to work hard and follow their own dreams. Right now her dreams are in New York City, and she is doing great. The Democrat will just have to wait for the next generation to take over,” he laughed.
“Editor Derek Kirk is holding down the fort on the editorial end and my fabulous advertising staff, led by Barbara Matos and Susan Panella, are world class. When you are as fortunate as me to have so many capable and qualified professionals on staff, the rest comes easy.”
Barbara Matos, Senior Director, Advertising — Sullivan County Democrat
TECTONIC ENGINEERING CONSULTANTS, GEOLOGISTS & LAND SURVEYORS, D.P.C.
• CIVIL ENGINEERING (CORPORATE)
COMPANY ORIGIN
Founded in 1986, Tectonic Engineering Consultants, Geologists & Land Surveyors, D.P.C. is a multidisciplined engineering firm employing a staff of approximately 500 professionals comprised of civil, structural, geotechnical and environmental engineers, surveyors, planners, and construction inspectors. The substantial experience of their staff presents a company that is highly qualified to accomplish projects varying in size, scope or complexity.
Tectonic’s origins started by providing geotechnical services (which is a specialty in Civil Engineering) for residential and commercial retail development in the Hudson Valley area.
With the Telecommunications Act of 1997, Tectonic saw an explosion of opportunity and began to support this growth with key telecommunications clients. This expansion allowed them to open offices all throughout the country and Tectonic continued to diversify services and began to expand core civil engineering to the public sector markets, specifically transportation agencies.
Currently, Tectonic focuses on a wide range of markets including Disaster Recovery, Energy, Institutional, Education, and Healthcare, Land Planning, Telecommunications, Transportation, and Water Resources.
TECTONIC PROVIDES SERVICES IN:
• Civil Engineering
• Structural Engineering
• Geotechnical Engineering
• Environmental Engineering
• Surveying
• Construction Phase Monitoring
• Resident Engineering + Construction Inspection
• Special Inspection + Materials Testing
• Project + Construction Management
MISSION & VISION
Tectonic prides themselves on providing “Practical Solutions. Exceptional Service”. Originally Tectonic focused on delivering the best possible client service and responsiveness. As the company and client base grew, they focused their efforts on maintaining the highest level of client support but with a focus on contributing to the larger public good that engineering can offer; addressing the wide range of environmental /climate issues and resilient infrastructure that shape and improve the quality of life for the communities they support. They listen to their clients to understand what their needs are and then provide quick responsiveness.
CULTURE
Tectonic maintains a flat management structure with an open-door policy and accessibility between owner/management and employees. As a consulting business they value team members as they represent Tectonic with every client/ public interaction. They are a people business, therefore the quality and integrity that their people provide on each project is a testament to their focus on delivering “Practical Solutions. Exceptional Service”.
EMPLOYEE STRATEGIES
To provide every opportunity for growth, work on challenging projects and allow them to use their own talent and experience to accomplish projects in a supportive structure. Continue to provide growth opportunities for employees and continue to recognize their achievements.
COMMUNITY & SOCIAL RESPONSIBILITY
Tectonic engages the community by maintaining an active role within multiple trade associations, professional services associations, and local community organizations that allows them to hear directly from all areas of the markets they support.
Sullivan County Partnership Grows
EXECUTIVE INVESTOR
KARC Planning Consultants, Inc. was founded in 2008 by Kelly Libolt. Ms. Libolt began her career as a project planner and rose through the ranks to become a Senior Project Manager for Civil Engineering, Construction, and Demolition Projects. She opened KARC Planning Consultants with the goal of providing superior project management and strategic planning services for complex engineering and construction projects in the Hudson Valley and beyond.
The firm is well experienced in managing all aspects of Civil, Structural, Water/Wastewater, Geotechnical Engineering, Survey, Master Planning, Stormwater Design and Landscape Architecture projects. KARC Planning Consultants has worked with a wide variety of clientele including Municipalities, Architects, Engineers, Private Developers, along with various County, State, and Federal Agencies.
INVESTOR
Liberty Diner and Restaurant has been serving up family recipes made with the freshest ingredients, the finest baked goods and friendly, family-like service for 30 years. Once you’ve tasted our signature salad dressing, mouth-watering brisket, our pot-roast slow-cooked to perfection, or our homemade rice pudding and delectable bread pudding just to name a few you’ll keep coming back for more!
Luzon Environmental Services has been Operating in Sullivan County for 49 Years. Experts in Tank Compliance Services, Brownfield restoration, Tank Testing, Abandonment, Removal, Pump Outs and Installation. We pride ourselves on new business ventures including but not limited to: Demolition, Retaining Walls, Composting, Green Driveways and even site restoration. Spear Headed by the owner Robert Halprin and the Director of Business Development John Lopez, Luzon plans on being around another 49 years!
Unique Escapes LLC — Escape the daily grind and join them at one of their luxury glamping domes located on 35 beautiful acres less than 2 hours from NYC in Monticello, NY. Their location includes 4 glamping domes, each equipped with two queen sized beds, a full bathroom, a full kitchenette, a living room area, a beautiful private outdoor fire pit, and so much more! Enjoy the peaceful property surrounded by forest or venture to nearby lakes and parks for hiking, fishing, kayaking, boating and more.
We’re no strangers to group gatherings. We once hosted a half-million people at the 1969 Woodstock Music and Art Fair. Gather your team and meet in New York’s legendary Sullivan Catskills. Mix business with pleasure inside and out and find inspiration and strategies for your next big business idea. Over 100,00 Square Feet of Meeting Facilities!
Building projects that build community
At LeChase, our reputation for integrity, safety and quality has earned us the privilege of building projects – large and small – that continue to shape the future of Sullivan County. Whether a project is in healthcare, K-12, higher education, commercial, manufacturing, hospitality or housing, we are proud to support efforts that make the community an even better place to live, work and learn.
EVENTS RECAP
The sold-out Economic Development Summit, held at the Kartrite, was a resounding success bringing together over 120 attendees, including municipalities, policymakers, community stake holders, and investors, all focused on discussing the future of economic development and its impacts on Sullivan County.
The summit kicked off with an informative presentation from Gus Scacco, CEO of Hudson Valley Investment Advisors. Scacco’s presentation emphasized current trends in the economy and his view of trends moving forward. The program continued with a town hall style chat from a curated panel of industry experts focusing on the commercial/industrial real estate market, project approvals, and public relations.
OUR SEVENTH SOLD-OUT EVENT
STARTED ON THE TEE BOXES OF ROSCOE MOUNTAIN CLUB.
The quarterly project update meeting provided a comprehensive overview of the current project landscape, celebrated successes, addressed challenges, and set a path forward for future economic development.
Partnership CEO Marc Baez with Board Secretary Steve Vegliante and Landmark Investors MaryBeth Bianconi and John Brust from Delaware Engineering.
Left to Right: Dan Depew, Holt Construction; Scott Perry, Atlas Security; and Kris Almskog, PWGrosser.
Director of Strategic Planning Vanessa McPhillips talking projects.
About 30 golfers took advantage of 9 holes before the meeting.
INTRODUCING AMAYA FERNANDEZ
In June, the Partnership welcomed our new office manager Amaya Fernandez. Originally from Southern Rhode Island, she traded coastal living for the rural charm of Neversink, NY alongside her partner, who is a lifelong member of the Sullivan County community. Amaya attended the University of Rhode Island, graduating with a Bachelor of Science degree in Communicative Disorders and Sciences. Outside the office, you can find Amaya soaking up the beauty of Sullivan County’s landscapes or simply enjoying quality time with loved ones. With her feet firmly planted in both her past and present communities, Amaya Fernandez is all about making a real difference where it counts.
UPCOMING EVENTS
30th Annual Meeting & Awards Dinner
Thursday, October 3rd 2024
5:30 pm - 9:00 pm
Resorts World Catskills
HONORING OUR AWARD WINNERS:
Walter A. Rhulen Award: Steve Dubrovsky, Chapin Construction
Distinguished Service Award: George Kinne, Jeff Bank
SCAN HERE FOR TICKETS AND SPONSORSHIPS:
Annual Holiday Party
Thursday, December 12, 2024
5:30 pm - 8:30 pm
Location TBD
Ever Wonder Where Our Investors are Located?
From Elizabeth, NJ to Albany, NY — they’re not just from Sullivan County! Each issue, we’ll be calling out members from all over the map.
1 Brown & Weinraub PLLC brownweinraub.com
Tel: 518-427-7350
76 N. Pearl Street, Suite 3 Albany, NY 12207
2 Combined Energy Services combinedenergyservices.com
Tel: 845-794-6226
216 E Broadway Monticello, NY 12701
3 Crown Castle crowncastle.com
Tel: 845-458-7211
900 Corporate Blvd Newburgh, NY 12550
4 Deb El Food Products LLC
debelfoods.com
Tel: 908-351-0330
2 Papett Plaza Elizabeth, NJ 09206
5 Generational Modular Group LLC
generationalmodular.com
Tel: 570-903-4840
605 Carnation Drive Clarks Summit, PA 18411
6 Hudson Valley Investment Advisors, Inc. hviaonline.com
Tel: 845-294-6127
117 Grand Street, Suite 201 Goshen, NY 10924
7 Hudson Commercial Real Estate Corp hudsoncommercial.com
Tel: 845-454-1444
2678 South Road Suite 103 Poughkeepsie, NY 12601
8 JPMorgan Chase jpmorganchase.com/commercial Tel: 914-993-2280 925 Westchester Ave. Floor 03 White Plains, NY 10604
9 MDS HVAC mdshvacr.com
Tel: 845-713-4598
192 Plains Road Wallkill, NY 12586
10 Mid-Hudson Valley Federal Credit Union
mhvfcu.com
Tel: 845-336-4444
1099 Morton Blvd. Kingston, NY 12401
11 Orange Bank & Trust Company orangebanktrust.com
Tel: 845-341-5000
212 Dolson Ave Middletown, NY 10940
12 Silverman Mechanical II LLC justcallsilverman.com
Tel: 845-583-6595
347 Airport Rd Mongaup Valley, NY 12762
13 Sullivan County BOCES scboces.org
Tel: 845-295-4015
15 Sullivan Ave, Suite 1W Liberty, NY 12754
14 Town of Wallkill Boys & Girls Club, Inc. bgcorange.org
Tel: 845-342-8833
60 Creamery Rd
Circleville, NY 10919
15 United Rentals unitedrentals.com
Tel: 845-562-4560
124 Windsor Highway New Windsor, NY 12553
