Transit Booklet

Page 1

TECHNOLOGY THAT CONNECTS


WHO WE ARE: Passport is the largest provider of mobile technology software for municipalities in the transportation and parking industry. Our technology platforms are installed across North America, partnering with cities to reduce the complexity of urban mobility, increase utilization of public transit, and deliver intelligent data to improve decision making.

U.S. BASED AND MANAGEMENT OWNED

OUR MISSION IS TO REINVENT THE WAY PEOPLE MOVE THROUGH CITIES.

100% CLIENT RETENTION ON MONTH TO MONTH BUSINESS CONTRACT MODEL

COMPREHENSIVE MOBILE TICKETING PLATFORM

DETAILED REPORTING AND ANALYTICS


THE ULTIMATE MOBILITY PLATFORM Passport’s enterprise platform helps you rapidly deploy applications to streamline operations and gain deep insight into actionable data. PASSPORT SERVES OVER 250+ CLIENTS IN NORTH AMERICA, INCLUDING: • Chicago

• Cincinnati

• Toronto

• Jacksonville

• Boston

• Detroit

• Sacramento

• Omaha

• Santa Rosa

• Cleveland

• San Jose

• California State Parks

• Portland

• Miami

• Tucson

• Salt Lake City


GREATER EFFICIENCY. HIGHER REVENUE BACK OFFICE MANAGEMENT THAT TURNS DATA INTO ACTION Passport clients get full access to reporting through our enterprise dashboard, OpsMan. Get key insights and improve efficiency for your transit environment. Set customized configurations based on your unique policies and take control over your operations.

OPSMAN FEATURES: • Real-time monitoring and reporting • Integrations with key software and hardware partners • Communication and notification tools • Knowledge Base


MOBILE TICKETING Drive utilization and revenue with smartphone technology. Passport’s enterprise platform provides transit agencies with mobile technology that improves the rider experience. Allow commuters to plan, pay, and track their trip in one easy-to-use, secure app. Eliminate the need for costly hardware and gain deep insights into rider patterns with data analytics. Transit agencies can choose between visual inspection of rider’s tickets or we easily integrate with a variety of hardware partners.


THE COMPLETE TRANSIT PLATFORM Passport’s mobile technology brings the transit experience to your rider’s smartphone. Our platform combines planning, tracking, mobile ticketing, and back end user management and analytics– providing a complete solution for your agency.


PLANNING

PAYING

Forget the maps and stopping to ask for directions. With our platform,

With Passport’s mobile ticketing technology, the entire transportation

riders are able to plan their trip by selecting their starting point and

experience is at each rider’s fingertips. After planning and tracking the

destination. A clear picture from point A to point B is shown to the rider,

trip, riders can complete the experience by purchasing tickets–all from

giving them the choice of the preferred route right from the application.

their smartphone.

TRACKING

ANALYTICS

One of the most important aspects of riding public transportation is

Get real time information on ticket purchases, ridership, and commuter

reliability and understanding where your bus or train is. After planning the

patterns to turn big data into actionable insights. Easily create and edit

trip, riders are able to see where their transit options are and estimate the

rate structures, manage administration roles, and establish eligibility

time it will take to arrive.

programs from one central location.


THE LEADER IN TRANSIT Passport connects agencies from coast to coast with our industry-leading mobile ticketing solution. Transit agencies of all sizes trust Passport’s technology to serve their communities and improve the rider experience with planning, tracking, and payment features. We are seasoned in timely implementations and easily integrate with a variety of hardware partners, making Passport’s platform the perfect choice for any agency.


SACRAMENTO REGIONAL TRANSIT RideSacRT •

30 MM ridership

Less than 90 days to launch

GTFS & Clever Devices integrations

Bus, Light Rail


GREATER CLEVELAND REGIONAL AREA TRANSIT RTA CLE •

50 MM ridership

Less than 90 days to launch

GTFS Realtime integration

Bus, BRT, Rail


CENTRAL MIDLANDS REGIONAL TRANSIT CatchtheCOMET •

1.7 MM ridership

Less than 90 days to launch

TransLoc & GTFS integrations

Bus


JACKSONVILLE TRANSPORTATION AUTHORITY MyJTA •

13 MM ridership

Less than 90 days to launch

GTFS & NextBus integrations

Bus, BRT


TECHNOLOGY THAT DELIVERS Experienced in excellence Implementations: Our dedicated team of project managers will be with you every step of the process--from the initial phone call through ongoing post-launch support. Our expertise is unrivaled in the industry, having successfully launched over 200 clients, including the largest current installations in North America. Marketing: Our award winning marketing team works directly with municipalities to develop customized multi-channel campaigns to build awareness and increase utilization. We focus on all phases of the project, generating pre-launch awareness and continuing efforts to increase usage post launch. Client Success: From start to finish, our client success team provides ongoing support, training, and education to both operators and end users. In addition, clients get access to our Passport Knowledge Base to stay informed on product enhancements and new features.


ELIGIBILITY PROGRAMS Passport’s flexible eligibility programs strengthen rider loyalty and grow ridership. Easily integrate your existing programs and offer riders only the passes they are eligible to purchase. Our mobile program options help reduce fraud so that riders cannot share passes. Best of all, your agency can quickly set up programs and fare types and see data on purchase volumes by programs.


INNOVATION Ideas + Execution We said we were feature-rich. Passport continues to innovate and create solutions that improve the transit experience. Our platform offers more than just paperless payments, we offer special features that include: • Technology that connects transit agencies with their riders • Dedicated mobile wallet that builds loyalty • Trip planning applications for improved mobility • Multimodal applications that allow your riders to ride on demand, park their car or hop on the bus all in one platform • YOUR next big idea…

BEYOND MOBILE TICKETING


WHY PASSPORT Mobile technology brings possibilities. We envision a connected city operating efficiently for decision makers and commuters. We provide the ability to plan trips, pay for your mode of transportation, connect with friends, and track all of your history in one place. That’s Passport. Together, we can create a more connected future. Together, we can leave a mobile legacy.


Let’s talk. sales@passportinc.com www.passportinc.com


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