Salve: Our patient app

Salve

Our patient app that guides you through treatment

What is the Salve app for?

Salve is a patient app that takes the hassle out of fertility treatment by keeping you up to date day by day. The Salve app has been created by an energetic group of IT developers in London who include former fertility patients, so they know what you need and want. Salve integrates with MediTEX, the patient record system we use, which means the Salve app notifies you as soon as your medical record gets updated. Salve is adding new features all the time, and we’ll be using these as they come online. Salve is being adopted by leading clinics in the UK and Europe.

Security & Confidentiality

The Salve app meets the stringent European General Data Protection Regulations (GDPR). These are explained when you download the app. You can unsubscribe at any time. If you have a partner and are linked in Meditex they will be able to view appointments and medication reminders. More detail is included in the Salve consent as you download the app. You can opt out of sharing this information in the preference settings in the app.

What does Salve do?

• Medication reminders You’ll get a reminder 15 min before each medication is due. If you are taking several medications, or medications more than once a day, you’ll get a reminder for each medication each time. Each reminder gives you information about the medication, including Fertility Associates instruction on how to take the medication – often with a video, and the pharmaceutical company’s information for patients. If your medication plan changes for any reason Salve will also update as the clinic adjusts your plan. • Blood test reminders You’ll get a reminder each morning you are due for a blood test, along with information about where you can get the test done and when the lab is open. • Scan appointment reminders You’ll receive a notification the day before a scan at the clinic, and again an hour beforehand, along with information about preparation for the scan.

• Appointments for egg collection, embryo

transfer & inseminations As well as being a reminder for an upcoming egg collection, embryo transfer or insemination, the message also carries key information about the procedure taken from our patient information, from what to do in preparation, when to arrive, all the way through to possible side effects. • Secure messaging Salve works like WhatsApp without attachments. We’re moving from TXT and email to Salve for sending messages about what is planned and what is happening next, and you can send messages to your team at Fertility Associates. Our Salve messages to you, and your messages to us, become part of your medical record in MediTEX. • Documents We will also send letters and individual documents via Salve by uploading them into your documents on the app. "I really liked the medication notifications to make sure I took the injections at the right time & didn't forget them. It has ended up being our go-to place for when we have a question. It's a great addition to patient communications."

Salve is constantly improving & adding functionality.

Coming in 2021/2022

• Updating your address or contact details • Sending messages with links • Web portal version