Navigator
T h e C a p e R e g i o n a l M e d i c a l C e n t e r Pa t i e n t G u i d e
Patient Patient Handbook Handbook Visitor Visitor Information Information Service Service Line Line Information Information Patient Patient Education Education Television Television Listing Listing ...and ...and much much more more
www.CapeRegional.com Like Cape Regional Health System on Facebook! An Affiliate of Penn Medicine
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(609) 646-2450 1100 Clematis Ave, Pleasantville, NJ 08232 • www.chg.org
Table of Contents
Navigator The Cape Regional Medical Center Patient Guide
To Our Patients..............................................3 About Cape Regional......................................4 Your Patient Care Partnership........................5 If You Have Questions or Concerns...............7 Your Care and Safety......................................8 TV Channel Listing......................................14 Patient Education Channel Listings..............15 Visitor Information.......................................16 While You Are Here.....................................17 When You Leave the Medical Center...........21 The Center for Lifestyle Management..........22 Cape Regional Foundation................................23
Joanne Carrocino, FACHE President & CEO Cape Regional Medical Center Raymond Wisniewski Director of Patient Experience/Advocate Mailing Address Two Stone Harbor Blvd. Cape May Court House New Jersey, USA 08210 Phone Number 609-463-2000 Physician Finder 800-362-4123 Internet Address www.caperegional.com Like Cape Regional Health System on Facebook at www.facebook.com Navigator is published with Marketing & Public Relations Department resources. Š 2016. Cape Regional Medical Center. All rights reserved.
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Exceptional Care
www.CapeRegional.com
Close To Home. To Our Patients
Welcome to Cape Regional Medical Center. While you are here, we want to make your stay as comfortable as possible. Our exceptional healthcare team will work with you to foster a healing environment and speed your recovery. Many positive enhancements have occurred in recent years and continue to occur at the medical center. Our goal is to achieve the highest possible levels of patient and family satisfaction. If you have any suggestions, questions or concerns, please do not hesitate to speak with your physician, nurse, nurse manager or patient advocate. Our patient advocate can be reached at 463-2289. Cape Regional Medical Center participates in an important initiative with the Press Ganey organization to measure patient and family satisfaction. Please take a moment to complete the survey that will be mailed to your home after your discharge. Your comments and feedback will greatly assist us with our patient and family satisfaction initiatives. With best wishes for a speedy recovery, Joanne Carrocino, FACHE President & CEO Cape Regional Health System
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About Cape Regional Cape Regional Medical Center is a not-for-profit medical center, centrally located in the county seat of Cape May Court House. We offer residents and visitors to the area an array of comprehensive healthcare services. Cape Regional Medical Center is a member of the Penn Cancer Network and is an affiliate of Penn Medicine in Cancer Care, Cardiac Care and Vascular Care. Cape Regional Medical Center is a member of the American Hospital Association, the New Jersey Hospital Association, it is accredited by and received the Gold Seal of Approval from The Joint Commission, which also awarded it Disease-Specific Care Certification in Wound Care and Inpatient Diabetes Care. The Society of Chest Pain Centers recognizes the medical center as an Accredited Chest Pain Center. Accreditations held by individual departments include the College of American Pathologists, the American College of Surgery Commission on Cancer and the American College of Radiology.
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Mission Statement Our mission is to provide the highest quality healthcare to our community.
Vision Statement Our vision is to be the healthcare leader and provider of choice by developing a comprehensive, independent and highquality healthcare system.
Corporate Values • Quality • Service • Efficiency • Integrity
• Safety • Professionalism • Teamwork • Compassion
Your Patient Care Partnership Understanding Expectations, Rights & Responsibilities
When you need medical care, your doctor and the nurses and other professionals at our medical center are committed to working with you and your family to meet your healthcare needs. Our dedicated doctors and staff serve the community in all its ethnic, religious and economic diversity. Our goal is for you and your family to have the same care and attention we would want for our families and ourselves. The sections here explain some of the basics about how you can expect to be treated during your stay. They also cover what we will need from you to care for you better. If you have questions at any time, please ask them. Unasked or unanswered questions can add to the stress of your stay. Your comfort and confidence in your care are very important to us. 5
What to Expect During Your Stay High-quality medical care.
Our first priority is to provide you the care you need, when you need it, with skill, compassion and respect. Tell your caregivers if you have concerns about your care or if you have pain. You have the right to know the identity of doctors, nurses and others involved in your care, and you have the right to know when they are students, residents or other trainees.
A clean and safe environment.
Our medical center works hard to keep you safe. We use special policies and procedures to avoid mistakes in your care and keep you free from abuse or neglect. If anything unexpected and significant happens during your stay, you will be told what happened, and any resulting changes in your care will be discussed with you.
Involvement in your care.
You and your doctor often make decisions about your care before you go to the medical center. Other times, especially in emergencies, those decisions are made during your stay. When decision-making takes place, it should include: Discussing your medical condition and information about medically appropriate treatment choices. To make informed decisions with your doctor, you need to understand: • The benefits and risks of each treatment. • Whether your treatment is experimental or part of a research study. • What you can reasonably expect from your treatment and any long-term effects it might have on your quality of life. • What you and your family will need to do after you leave the medical center. • As a patient, you have the right to receive information about pain and pain-relief measures. Our staff of healthcare professionals is committed to pain prevention and management. • The financial consequences of using uncovered services or out-of-network providers. Please tell your caregivers if you need more information about treatment choices. Discussing your treatment plan. When you enter the medical center, you sign a general consent to treatment. In some cases, such as surgery or experimental treatment, you may be asked to confirm, in writing, that you understand what is planned and agree to it. This process protects your right to consent to or refuse a treatment. Your doctor will explain the medical consequences of refusing recommended treatment. It also protects your right to decide if you want to participate in a research study. Getting information from you. Your caregivers need complete and correct information about your health and coverage so they can make good decisions about your care. That includes: • Past illnesses, surgeries or medical center stays. • Past allergic reactions. • Any medicines or dietary supplements (such as vitamins and herbs) that you are taking. • Any network or admission requirements under your health plan. • Who is your next of kin/primary contact person? Understanding your healthcare goals and values. You may have healthcare goals and values or spiritual beliefs that are important to your well-being. They will be taken into account as much as possible throughout your medical center stay. Make sure your doctor, your family and your care team know your wishes. Understanding who should make decisions when you cannot. If you have signed a healthcare power of attorney stating who should speak for you if you become unable to make healthcare decisions for yourself, or a living will or advance directive that states your wishes about end-of-life care, give copies to your doctor, your family and your care team. If you or your family needs help making difficult decisions, counselors, chaplains and others are available to help. 6
Protection of your privacy.
We respect the confidentiality of your relationship with your doctor and other caregivers, and the sensitive information about your health and healthcare that are part of that relationship. State and federal laws and medical center operating policies protect the privacy of your medical information. You will receive a Notice of Privacy Practices that describes the ways that we use, disclose and safeguard patient information and that explains how you can obtain a copy of information from our records about your care.
Preparing you and your family for when you leave the medical center.
Your doctor works with medical center staff and professionals in your community. You and your family also play an important role in your care. The success of your treatment often depends on your efforts to follow medication, diet and therapy plans. Your family may need to help care for you at home. You can expect us to help you identify sources of follow-up care and to let you know if our medical center has a financial interest in any referrals. As long as you agree that we can share information about your care with them, we will coordinate our activities with your caregivers outside the medical center. You also can expect to receive information, and where possible, training about the self-care you will need when you go home. Let us know who you have chosen as your caregiver.
Help with your bill and filing insurance claims.
Our staff will file claims for you with healthcare insurers or other programs such as Medicare and Medicaid. Our staff also will help your doctor with needed documentation. Medical center bills and insurance coverage often are confusing. If you have questions about your bill, contact our business office. If you need help understanding your insurance coverage or health plan, start with your insurance company or health benefits manager. If you do not have health coverage, we will try to help you and your family find financial help or make other arrangements. We need your help with collecting needed information and other requirements to obtain coverage or assistance. While you are here, you will receive more detailed notices about some of the rights you have as a medical center patient and how to exercise them. We are always interested in improving. If you have questions, comments or concerns, please see the information below. Š 2003 American Hospital Association. All rights reserved.
Questions & Concerns Patients, families and visitors may have questions regarding their rights and responsibilities. You may discuss concerns or issues regarding care or service delivered by calling our patient advocate at 609-463-2289 Monday through Friday, 7:30 a.m. to 5 p.m. After 5 p.m. and on weekends and holidays, you may call 609-463-2688, and the nursing supervisor will assist you. You also may contact The Joint Commission, which encourages you to have the medical center address your complaints/issues. If this does not lead to resolution, please contact The Joint Commission at patientsafetyreport@jointcommission.org, or call 1-800-994-6610 or write to the office of Quality and Patient Safety, The Joint Commission, One Renaissance Blvd., Oakbrook Terrace, IL 60181. Or you may report anonymously to the State Department of Health & Senior Services, P.O. Box 360, Trenton, NJ 08625 or call 1-800-792-9770. 7
Your Care & Safety Cape Regional as Your Medical Center
Is Our Priority
• While admitted to the medical center, talk to your doctor about your care options. • Ask questions of the healthcare team, including nurses, radiology technologists, dietitians, respiratory therapists, physical therapists, social workers, laboratory staff, and others regarding tests and services. • Your discharge planning process begins on admission. We encourage you to ask questions about your plan for discharge, follow-up care and discharge instructions.
Ask Questions
• Speak up if you have concerns. It’s OK to ask questions and to expect answers you can understand. If you don’t understand, ask again. • Discuss all your questions and concerns regarding your care with your hospitalist. • Have a relative or someone close to you that will help you ask questions and understand answers. • Our healthcare team will ask pertinent questions that reflect accuracy and complete information about your health in order to provide you with quality and safe care throughout the medical center. • Use your “Dear Doctor” tablet as a tool to help remind you of questions that you or your family may have.
Medications
• Keep a list of all medicines you take. • Tell your doctor and nurse about all the medicine you take, including over-thecounter medicines such as aspirin, ibuprofen, vitamins and herbal supplements. • Tell us if you have any drug allergies. • Our healthcare team can provide you with a brochure and information about what foods or other things to avoid while taking medications. • If the medication looks different than you expected, ask about it. • You may request information about your medications from your nurse or from our Pharmacy Department (463-2040).
Test Results
• Make sure you are told the results of all tests and procedures. • Ask your doctor or nurse when and how you will receive the results. • If you receive test results and do not understand, please ask your doctor.
Reporting Your Safety Concerns If you are aware of an actual or potential safety problem, please do not hesitate to inform your healthcare team, i.e. nurse, doctor, manager, etc. You are not alone; our goal is to keep you safe while you are a patient here at the medical center.
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Why do falls happen?
• Person is weak, tired or ill • Person is not physically fit • Person may have problems seeing • Medicines may cause weakness, sleepiness, confusion or dizziness • Slippery or wet floors or stairs • Obstructed pathways • Darkness
How to reduce your risk of falling
Take care of your health • Exercise regularly. Exercise builds strength. • Prevent dehydration. Dehydration can make it easier to lose your balance. • Have your eyes checked. Make sure you do not have any eye problems or need a new prescription. • Talk to your doctor if your medicine makes you sleepy, lightheaded, sluggish or confused. Ask how to reduce these side effects or if you can take another medicine. Take extra precautions • Turn on the lights when you enter a room. Do not walk in the dark. • Make sure your pathway is clear. • Use the handrails on staircases. • S it in chairs that do not move and have arm rests to help when you sit down and stand up. • Wear shoes that have firm, flat, nonslip soles. Do not wear shoes that do not have backs on them. • Replace the rubber tips on canes and walkers when they become worn. Make small changes to your home • Install timers, “clap-on” or motion sensors on your lights. • Use night lights in your bedroom, bathroom and the hallway leading to the bathroom. • Keep the floor and stairs clear of objects such as books, tools, papers, shoes and clothing. • R emove small area rugs and throw rugs that can slip. Rubber mats are a good replacement. • P ut frequently used items in easy-toreach places that do not require using a step stool. • Make sure your bed is easy to get in and out of. • Apply nonslip treads on stairs. • Apply nonslip decals or use a nonslip mat in the bathtub or shower. • Install grab bars near the toilet and the bathtub or shower.
LABORATORY SERVICES
Three Convenient Locations!
Cape Regional Medical Center Cape May Court House, NJ 609-463-2140 Open 7 a.m. - 8 p.m. Daily Cape Regional Medical Plaza Rio Grande, NJ 609-770-4373 Open Weekdays 7 a.m. - noon Cape Regional Medical Commons Cape May Court House 609-463-2170 Open Weekdays 7 a.m. - noon
Accredited by The College of American Pathologists
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A home care agency, personal care and support agency, or community program may be able to help make changes to your home if you live alone and need help. Take extra precautions in the hospital or nursing home Many falls occur when patients or residents try to get out of bed either to go to the bathroom or walk around the room by themselves. If you need to get out of bed: • Use your call button to ask for help getting out of bed if you feel unsteady. • Ask for help going to the bathroom or walking around the room or in hallways. • Wear nonslip socks or footwear. • Lower the height of the bed and the side rails. • Talk to your doctor if your medicine makes you sleepy, lightheaded, sluggish or confused. Ask how to reduce these side effects or if you can take another medicine. Each year, millions of people are injured by falls. People at risk of falling include hospital patients, nursing home residents and those who are recovering from an illness or injury at home. This brochure includes tips and actions you can take to reduce your risk of falling, whether at home or in a medical facility. The Joint Commission is the largest healthcare accrediting body in the United States that promotes quality and safety. The goal of the Speak Up™ program is to help patients and their advocates become more informed and involved in their healthcare.
Surgery
• Make sure you understand what will happen if you need surgery. You, your primary care doctor and surgeon should agree on exactly what will be done during the operation. • Tell the surgeon, anesthesiologist and nurses if you have allergies or ever had a reaction to anesthesia. • Ask the surgeon: Who will take charge of my care while I’m in the medical center? What are the risks, benefits and any alternatives for this surgery? How long will the surgery take? What will happen after the surgery? How can I expect to feel during recovery?
Rapid Response Team
Cape Regional Medical Center has a 24-hour-a-day/seven-day-a-week Rapid Response Team. This team is comprised of doctors, nurses, respiratory therapists and other support staff who can be summoned when a patient’s condition changes. This team rapidly assesses the needs of the patient and can deliver emergency care right at the bedside. This is one of many initiatives developed to provide the highest quality care to our patients. If you have concerns about your loved one’s medical condition, please do not hesitate to speak to his or her nurse.
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¿Por qué se producen las caídas?
• La persona está débil, cansada o enferma • La persona no tiene buen estado físico • La persona puede tener problemas de la vista • Los medicamentos pueden debilitarlo o provocarle un estado de somnolencia, confusión o mareo • Pisos o escaleras húmedas y resbaladizas • Caminos obstruidos • Oscuridad
Cómo se puede reducir el riesgo de caídas
Cuide su salud • Realice actividad física con frecuencia. La actividad física fortalece el cuerpo. • Prevenga la deshidratación. La deshidratación puede facilitar la pérdida de estabilidad. • Visite a su oftalmólogo. Asegúrese de no tener problemas con la vista o necesitar una graduación en sus cristales. • Hable con su médico si el medicamento que toma normalmente le produce somnolencia, mareos o confusión. Infórmese de posibles formas o medicamentos que puedan ayudarle a reducir estos efectos secundarios. Tome medidas de precaución adicionales • Prenda las luces cuando ingrese a una habitación. No camine en la oscuridad. •A segúrese de que no haya obstáculos en su camino. • Utilice los pasamanos de las escaleras. • Siéntese en sillas que no se muevan y tengan apoya brazos para ayudarse cuando se sienta y se levanta. • A que se le informe • Utilice zapatos que tengan suelas acerca de la atención firmes, planas y antideslizantes. No médica que recibirá. utilice sandalias o calzado abierto que • A recibir información sobre el pueda hacerle perder el equilibrio. cuidado que recibirá, en su propio • Reemplace la punta de goma del idioma. bastón y de los andadores cuando se • A realizar decisiones acerca de a hayan gastado. atención médica, incluyendo el derecho a negarse a recibirla. Realice pequeños cambios a su hogar • A conocer los nombres de los • Instale temporizadores, luces que se médicos que le atenderán. enciendan y apaguen con aplausos, o • A recibir una atención medica luces con sensor de movimiento. segura. • Use luces de noche en su habitación, • A recibir tratamiento para el dolor. en el pasillo que conduce al baño, al • A saber si hay algún contratiempo igual que dentro del mismo. relacionado con su tratamiento. • No coloque objetos como libros, • A recibir una lista actualizada de los herramientas, papeles, zapatos y ropa medicamentos que está tomando. en el piso o en las escaleras. • A que se escuche su opinión. • Elimine las alfombras en áreas • A que se le trate con respeto y pequeñas y deshágase de las alfombras gentileza. que puedan hacerle resbalar. En su Pida información por escrito acerca de todos sus lugar, utilice alfombras de goma.
Tiene derecho...
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derechos Como paciente.
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• Coloque los objetos de más uso en lugares que estén a su alcance y no requieran el uso de un taburete como escalera. • Asegúrese de que le resulte fácil acostarse y levantarse de su cama. • Asegúrese de que los peldaños de sus escaleras no estén resbaladizos. • Use calcomanías o alfombras no resbaladizas en la bañera o la ducha. • Instale barras de apoyo cerca del inodoro, la bañera o la ducha. Si vive solo y necesita ayuda para realizar estos cambios en su hogar, no dude en ponerse en contacto con una agencia de atención médica en casa, una agencia de atención y ayuda personalizada o un programa comunitario. Medidas de precaución adicionales en hospitales o casas de reposo Muchas caídas ocurren cuando los pacientes o residentes intentan levantarse de la cama para ir al baño o cuando intentan caminar solos por la habitación. Si necesita levantarse de la cama: • C ada vez que quiera levantarse de la cama, pero sienta que podría perder el equilibrio, presione el “botón de llamada” para pedir ayuda a enfermería. • Pida ayuda cuando quiera ir al baño o caminar por la habitación (o en los pasillos). • Utilice medias o cualquier calzado que no sea resbaladizo. • Disminuya la altura de la cama y las barandas. • Hable con su médico si el medicamento que toma normalmente le produce somnolencia, mareos o confusión. Infórmese de posibles formas o medicamentos que puedan ayudarle a reducir estos efectos secundarios. Cada año, millones de personas se lastiman por caídas. Entre las personas que tienen más posibilidades de sufrir caídas se encuentran los pacientes de hospitales, residentes de casas de reposo y aquellas personas que se recuperan de una enfermedad o de una lesión en sus casas. Este folleto incluye consejos y medidas que se deben tomar para disminuir el peligro de caídas en su casa o en una institución médica. The Joint Commission es la entidad de salud acreditada más grande de los Estados Unidos que trabaja en la promoción de la calidad y la seguridad. Ayudando a que las organizaciones de atención médica ayuden a sus pacientes El objetivo del programa Speak Up™ es ayudar a los pacientes y a sus intercesores a mantenerse informados y activos durante su atención médica.
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CAPE REGIONAL FOUNDATION
JOIN THE BEACON SOCIETY Right now, you can help yourself get the best healthcare available when you give to the Cape Regional Foundation. Your gift helps provide funds for renovations and new equipment. Improvements that can only come through donations. Please call us-we would be happy to show you the significant tax advantages, and of course, all the good you will be doing. The Foundation office can be reached at 609-463-4040. Your donation can also be accepted online at www.CapeRegional.com or by mail at Cape Regional Foundation, 2 Stone Harbor Boulevard, Cape May Court House, NJ 08210.
What Are Your Rights... Department of Patho lo g y & Laborator y Med icin e
The only fully equipped, on-site testing laboratory located in the South Jersey Cape, providing a total solution for the pathology and laboratory testing needs of patients, physician practices and businesses throughout the region.
6 09- 463- 2140
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• You have the right to be informed about the care you will receive. • You have the right to get information about your care in your language. • You have the right to make decisions about your care, including refusing care. • You have the right to know the names of the caregivers who treat you. • You have the right to safe care. • You have the right to have your pain treated. • You have the right to know when something goes wrong with your care. • You have the right to get an upto-date list of all your current medications. • You have the right to be listened to. • You have the right to be treated with courtesy and respect. Ask for written information about all of your rights as a patient.
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Cape Regional Medical Center Television Channel Listing
3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 24 25 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 14
KYW (CBS) Complimentary WMGM (NBC) Headphones WTXF FOX 29 are available WPVI (ABC) WPHL 17 for your COMCAST NETWORK convenience. COMMUNITY TV WCAU (NBC) 52 DISNEY QVC 53 NICK WHYY 54 TVLAND PHILLY CW 55 FOX NEWS HSN 56 CNN EWTN 57 HLN LATINO 58 CNBC ION TELEVISION 59 MSNBC RELIGION 61 WEATHER CHANNEL WMCN 68 BET TELEMUNDO 69 MTV WTVE 70 VHI NBC SPORTS 72 E! ESPN 74 AMC ESPN2 75 TCM CSN 76 HISTORY GOLF 77 CARTOON FOX SPORTS 95 CSPAN FX TNT TBS USA BRAVO SYFY E! SPIKE TV COMEDY CENTRAL OWN DSC ANIMAL PLANET PATIENT CHANNEL A&E LIFETIME HGTV FOOD NETWORK FREEFORM (formerly ABC Family)
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Visitor Information
Visiting hours are designed to improve the health and respect the privacy of patients. We ask that you keep in mind that only two visitors are allowed in the patient’s room at one time. For everyone’s good health, smoking is not permitted anywhere in the medical center. For sanitary reasons, visitors also are asked not to use the patient’s restroom facilities. Please ask at the nurses’ station for the nearest facility. Please remember we are a healing environment. Please speak softly so our patients can receive the rest they deserve.
Visiting Hours
Visiting hours are 10 a.m. to 8 p.m. daily except for the following units: Cape Maternal & Newborn Care Center Fathers and/or major support person are welcome 24 hours a day, seven days a week. Limit of two visitors total. Children under the age of 14 are permitted when accompanied by an adult. Intensive Care Unit (ICU) 10 a.m. to 8 p.m. daily. No more than two visitors at one time. Emergency Department Two visitors may remain with each patient after the registration process. Pediatrics Children under the age of 14 may visit with special, prior permission from nurse director or designee. Parents or guardian have unrestricted visiting.
ETCETERA THRIFT SHOP A Member of Cape Regional Health System
Two locations to serve the community!
Cape May Court House
Acme Shopping Center Cape May Court House, NJ 609-465-5553 Open Monday - Saturday until 6 p.m. and Sunday until 3 p.m.
North Cape May
North Cape May Shopping Center 3860 Bayshore Road North Cape May, NJ 609-846-7643 Open Monday - Saturday until 4 p.m. and Sunday until 3 p.m. Donations of gently used items are tax deductible. All proceeds benefit Cape Regional Medical Center. 16
Accredited Chest Pain Center
At Cape Regional Medical Center, we are dedicated to high-quality, state-of-the-art heart care, as demonstrated by our Chest Pain Center Accreditation. Our advanced approach to heart care allows us to reduce time of treatment during the critical first stage of a heart attack - yet another step in our continuing efforts to provide exceptional care to our patients. 2 Stone Harbor Boulevard, Exit 10 GSP Cape May Court House, NJ 08210
609-463-2000 www.caperegional.com
SOLUTIONS FOR SOLUTIONS FOR INDEPENDENT SOLUTIONS FOR LIVING
INDEPENDENT LIVING
INDEPENDENT LIVING
•• Home Medical Equipment • Compression Stockings Home Medical Equipment • Compression Stockings • Home Medical Equipment • Compression Stockings •• Portable Oxygen Concentrators • Portable Ramps Portable Oxygen Concentrators • Portable Ramps • Portable Oxygen Concentrators • Portable Ramps ••• Power Power Wheelchairs/Scooters • CPAP/BIPAP • CPAP/BIPAP & Masks PowerWheelchairs/Scooters Wheelchairs/Scooters & Masks • CPAP/BIPAP & Masks SurgicalSupports Supports • Seat Lift Chairs ••• Surgical Surgical Supports • Seat Lift Chairs • Seat Lift Chairs 303 South South Main Street 303 Main Street 303 South Main Street Cape May MayCourt CourtHouse, House,New New Jersey Cape Jersey Cape May Court House, New Jersey 609-463-0202 609-463-0202 609-463-0202
www.lincolnmedicalsupply.com www.lincolnmedicalsupply.com
www.lincolnmedicalsuppl
We are here when you need us most. • Short-Term/Post-Acute Rehabilitation • Long-Term Care Placement • Alzheimer’s Unit • Transitional Life Care Center • Hospice Care/Respite Stays Providing Quality Care for over 60 years.
Crest Haven Nursing and Rehabilitation Center 12 Moore Road • Cape May Court House • New Jersey, 08210 609-465-1260
Spot a Stroke
F. A. S. T. Face.
Arm.
Speech. Time to call 911.
StrokeAssociation.org
We understand care, we practice compassion. As a premier care provider, Genesis HealthCare is dedicated to meeting and exceeding the needs of our patients, residents and their families.
MEDICAID ACCEPTED
Court House Center
Short Stay rehabilitation/tranSitional Care/CardiaC ManageMent 609-465-7171
nortH Cape Center
Short Stay rehabilitation/long terM Care 609-898-8899
ViCtoria Commons Senior living 609-898-0044
ViCtoria manor
MeMory Care/long terM Care 609-898-0677
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www.genesishcc.com EQUAL HOUSING OPPORTUNITY
EEO/AA
A Premier Provider of Subacute Rehabilitation, Assisted Living & Long-Term Care in a “Country Cozy” Setting • State-of-the-Art Pulmonary Program featuring a full-time Respiratory Therapist • Physical, Occupational & Speech Therapies 7 Days a Week • 24/7 Skilled Nursing • Orthopedic Rehabilitation • Wound Care • IV Infusion/Medication • Pain Management • Palliative/Hospice/Respite Care • Secure Dementia Unit • Assisted Living on Campus 2721 Route 9, Ocean View, NJ 08230 609-624-3881 • AutumnLakeOceanview.com
B R I N G I N G H O S P I TA L I T Y T O H E A L I N G
Dear Sam, Dear Sam, The pressure you’re putting me under is too much. The pressure you’re putting me under is too much. Dear Sam,
QUIT! III QUIT! QUIT!
The pressure you’re putting me under is too much.
Sincerely, Sincerely, Sincerely,
Your Heart Your Your Heart Heart Don’t let your heart quit on you. If you are living with high blood pressure, just knowing and doing the minimum isn’t enough. Don’t let your heart quit on you. If you are living with high blood pressure, just knowing Don’t let your heart quit on you. If you are living with high blood pressure, just knowing and doing the minimum isn’t enough. Uncontrolled high blood pressure could lead to stroke, heart attack or death. Get yours and thehigh minimum isn’t Uncontrolled blood pressure could lead to stroke, heart attack or death. Get yours to adoing healthy range before it’senough. too late. to a healthy range before it’s too late.
Uncontrolled blood pressure could lead to stroke, heart attack or death. Get yours Find out howhigh at heart.org/BloodPressure out howrange at heart.org/BloodPressure to Find a healthy before it’s too late. Find out how at heart.org/BloodPressure ™ ™ Check. Change. Control. Check. Change. Control.
Check. Change. Control.™
Acuity Specialty Hospital of New Jersey is a long-term acute care hospital located inside AtlantiCare Regional
A Simple Choice for Complex Patients
Medical Center in Atlantic City. Our recently renovated hospital-within-a-hospital provides 30 private rooms equipped with state-ofthe-art monitoring for the medically complex and criticall ill. Patients are seen by physician specialists daily and typically discharged to acute and sub-acute rehabilitaion centers, skilled nursing facilities or their homes.
Our achievements speak for themselves: • First hospital in New Jersey to achieve ISO 9001:2008 certification, maintained since 2012 • New Jersey Hospital Association Excellence in Quality Improvement Award in 2016 • American Association for Respiratory Care Center of Excellence from 2012 through 2016 • Current ventilator weaning rate over 80% • Wound-healing rate over 80%
Our team specializes in the care of patients with needs that include: • Ventilator weaning • Complex wounds
Integrity First
• Infectious diseases • Medically or surgically complex care
Service Before Self
Excellence in All We Do
• Multi-system organ dysfunction
www.acuityatlanticcity.com
609-441-8123
While You Are Here
Spokesperson
The medical center is not permitted to give out any information beyond these When you are admitted, your nurse will one-word descriptions except in special ask you to designate a spokesperson on circumstances. Privacy regulations your behalf. This is done to protect your expressly permit medical privacy. Information centers to release your regarding your name, location in the hospitalization will be medical center, general given only to this person. Cape Regional condition and religion Medical Center Your spokesperson promotes a to clergy. If you prefer then may share this smoke-free we do not release this information with others environment. Smoking is information, just let your as you wish. This helps NOT PERMITTED anywhere caregiver know. on the medical center grounds, in two ways. Only the people you want to know including parking lots. Patients about your condition will are not permitted to smoke, Patients may receive calls including vapor/electronic be given information. from 7 a.m. to 10 p.m., cigarettes, or use tobacco And nurses have more except in the Critical Care products while in the medical time to devote to their center, in accordance with Unit (CCU). Please check patients. Designated New Jersey Department of with your nurse for calling Health Regulations. Not being instructions in these areas. spokespersons may call able to smoke while you are the nursing units for Restrictions are designed to in the medical center may be updates daily between help you get the rest you the perfect time to “Kick the 10 a.m. to noon, and Habit.” Nicotine patches can need. Calls to patient rooms 8:30 p.m. to 9:30 p.m. be ordered by your physician will not be forwarded by These hours were selected while you are here to help you the medical center operator to work well with shift not smoke. during off hours. changes and to provide
Smoking
Phone Calls
the most current progress reports on patients’ conditions.
Releasing Your Information to the Media & Clergy
Releasing information about your medical condition to the press is governed by strict patient privacy laws and the Freedom of Information Act. Normally, the medical center is limited to releasing the following one-word descriptions: Undetermined, Good, Fair, Poor and Critical. To opt-out of releasing any information altogether, simply notify your care team.
Dialing Instructions
To make a local call: Dial 9 then the number. To make a long-distance call, a collect call, or to charge a call to a third party (credit card or home number): Dial 8 + 0 + area code + number, then listen for the prompts.
Cellphones
Cellphone use by patients and visitors is permitted. We request visitors use discretion when speaking on their phone in patient care areas and patient rooms. 17
Phone Numbers
Director of Patient Experience/ Advocate Raymond Wisniewski 463-2289 Safety Officer Edward Moylett 463-2371
Pharmacy Department 463-2040
Housekeeping Services 463-2056 (Daytime) 463-4227 (24/7) Clinical Managers/ Nurse Directors: OR 463-2115 ER 463-2135 2 East/Pediatrics 463-2501 Maternity 463-2571 PCU 463-2215 ICU 463-2205 4 East 463-2545
Patient Belongings and Valuables
The medical center is not responsible for personal property and/or valuables brought into the medical center and retained at the bedside. Personal property, especially jewelry and cash more than five dollars, should be left at or sent home. If for any reason you have jewelry or money with you, please request that it be locked in a safe. Clothing should be inventoried and documented upon admission. You or a family member will be asked to verify documentation and sign this form. This clothing should be placed in the assigned locker. It is preferable to send the personal clothing home. Safes are available on the medical/surgical units, in the Department of Emergency Medicine and in the Admissions Department. Do not leave personal items at the bedside. You may be out of your room for procedures 18
or tests, or you may be medicated and/ or sleeping, thus leaving your personal items unattended. Transfer and/or Discharge If you are being transferred to another room, unit, facility, or are being discharged, be sure to retrieve all of your belongings from the room, bedside table, closet and safe, as applicable. Glasses, Dentures & Hearing Aids These are necessary items that you may need available, yet costly if lost. Please maintain possession of these items and maintain awareness of their location at all times. Never place these items on your bed or dietary tray to avoid having them discarded with linen change or tray removal and cleanup. Request a denture cup, as needed, and when not in use, place these items in the drawer of the bedside stand. Do not leave items on top since they can be accidentally knocked off the table.
Television
TV services at Cape Regional Medical Center are complimentary. If you experience technical problems, please call 463-2022. Detailed television listings are provided within this book. If you require assistance with the operation of your TV, please ask your nurse.
Gift Shop & Flowers
The medical center’s gift shop is located near the east lobby. Visitors, family and friends may purchase flowers, snacks, toiletries, magazines and other items. Hours of operation are 9 a.m. to 5 p.m. Monday to Friday, and 11 a.m. to 3 p.m. Saturday and Sunday. Flowers are available 24 hours a day, seven days a week, from the fully automated case located outside of the shop. A gift cart staffed by our volunteers also makes regular rounds throughout the medical center during the day. Patients in
ICU and some types of isolation cannot accept live flowers or plants. Please check with your nurse or physician if in doubt.
Food & Beverage
Food and beverage are available in the following areas of the medical center: The Subway Restaurant, located in the east lobby on the first floor, offers a variety of sandwiches and soups, pizza and salads from 6:30 a.m. to 8 p.m. Monday through Friday, and 8 a.m. to 5:30 p.m. Saturday and Sunday. The Marketplace Cafeteria, located on the ground floor, offers a selection of hot entrees, soups, vegetables, deli, grill, and salad bar, as well as a selection of cookies, ice cream and desserts from 6:30 a.m. to 10 a.m., 11 a.m. to 1:30 p.m. and 4 p.m. to 6:30 p.m. daily. Vending machines are located in the Emergency Room waiting area, in the east lobby near the chapel and near the Maternity Unit. Guest food trays are available for family members of patients. Ask your caregiver for a menu. A minimal charge will be added to the patient’s bill. Ask you caregiver for more information on restaurants and food vendors located nearby the medical center. This provider does not keep a kosher kitchen for food preparation and handling, and only assumes responsibility for heating and serving frozen kosher meals, intact. This provider does not accept responsibility for any other items placed on the food service tray. Patients assume the responsibility of ensuring that tray items meet their religious standards of kosher.
Infection Control
Infection control is vital to your speedy recovery. Standard precautions are work practices that protect you and the
staff from infectious diseases. They are utilized with every patient every time contact with blood or body substances may be possible. Infection is prevented by using protective barriers such as gloves, gowns, masks and goggles, along with proper disposal of needles and effective handwashing techniques. Isolation is necessary when a patient has a diagnosed infectious disease. If you are in isolation, be sure your visitors stop at the nurses’ station for guidance regarding infection-control precautions. Cape Regional’s Immunization Program offers flu vaccination from September 1 to February 1, and pneumonia vaccination year-round, for all patients. If you would like to receive either vaccination or more information about these vaccines, please ask your caregiver. Handwashing is the best defense against the spread of infection. The following tips are recommended before and after touching a patient: 1. Wet hands first with warm water. 2. Apply soap and lather well. 3. Scrub well for at least 10 to 15 seconds. 4. Rinse hands angled down. 5. Dry hands with a clean paper towel. 6. Use a new paper towel to turn off the faucet.
Nutrition & Dietary Guidelines
You may be placed on a special diet during your hospitalization. A registered dietitian is available to discuss your nutritional needs. Please check with your caregiver before anyone brings you food or beverages from the subway restaurant, cafeteria, vending machines or home.
Reporting Lost & Found Items In the event that personal item(s) are lost or found, report them immediately to any staff member. This allows for immediate initiation of medical center procedures for investigating a loss or 19 identification of persons to whom found items(s) belong.
Testing A variety of tests will be performed to enable your physician to diagnose and treat your illness. Some of these exams may require special preparation. Your nurse will give you the appropriate instructions. Be sure to ask your physician what test he or she has planned for you.
Good Oral Hygiene Maintaining good oral hygiene is one of the most important things you can do for your teeth and gums. Practice the following steps for a bright smile. 1. Brush at least twice a day with a fluoride toothpaste, especially after eating breakfast and before bedtime. 2. Floss every day. 3. Limit the number of times you eat snacks each day. 4. Visit your dentist regularly.
Patient & Community Health Education Programs Learning about your illness or health condition is important to your recovery. The medical center provides a variety of educational resources. Channel 46, a free service on your TV, provides continuous closed-circuit programs on matters of health and wellness. Members of your healthcare team may give you booklets, pamphlets or videos that will further explain your health condition and what you can do to recover faster. In addition, the medical center library is available to all patients and families who may want more detailed information. The library’s phone number is 463-2049. For diabetic patients and their families, you may contact the diabetes educator at 4632547 or the clinical dietitian at 463-2507. Cape Regional’s Center for Lifestyle Management also can serve as a valuable wellness resource. Please call 463-4043. 20
WIFI
Access instructions for Patients & Visitors
1. Connect to the Wireless Network CapeGuest. The network is openthere is no password or key required. 2. The Internet Disclaimer page will display on the initial connection. Click the ‘I agree’ check box, then click ‘Submit’. 3. The ‘Registration Successful’ page will display, and you’re free to browse the internet. Note: Guest registrations are valid for 12-hour increments. To re-register for additional sessions, please follow the steps above.
REHABILITATION MEDICINE Get back in the race with excellence in rehabilitation services. • Cardio-Pulmonary Rehabilitation ... for cardiac and lung patients. • Lymphedema Care... postsurgical care for cancer surgery patients. • Occupational Therapy...helping people lead independent lives after illness. • Physical Therapy...healing after accidents, illness, injury or surgery. • Speech Therapy...for speech, language and swallowing problems. • Inpatient Wound Services... caring for wounds that won’t heal. Certified by The Joint Commission. Quality • Safety • Credentialed • Licensed
609-463-2000
Pastoral Care
If you would like to visit the chapel, it is located near the gift shop and the east lobby of the medical center. Our interfaith chaplains and pastoral care volunteers offer spiritual and emotional support to you and your family during your hospitalization. Prayer, Bibles and sacramental ministry services are available to you upon request—just ask your nurse or caregiver. Clergy will be guided by your preferences.
Care Management The Department of Care Management provides completely confidential support to patients and their families for social work, discharge planning, case management and community outreach services. The department helps plan at-home health services, including skilled nursing and rehabilitative therapy, and can help you locate the right medical
equipment, referral sources, nursing homes and after-care facilities. They offer supportive counseling to help you and your family with social and emotional concerns related to your illness. In addition, if you do not have a living will or advance directive, your care management representative can help guide you through the process one step at a time. The department also is your family’s link to protective services in the community, including the Division of Youth & Family Services (child abuse and neglect), Agencies for Guardianship issues, Ombudsman for Institutionalized Elderly, Adult Protective Services and the Coalition Against Rape and Abuse. Other professional services are available for special problems. Inside the medical center, call 2160. Outside, call 609-463-2160. Questions or concerns involving the medical center’s bioethics committee should be directed here.
When You Leave the Medical Center
Your Discharge Begins Today Ask one of your care providers when you can expect to go home. We also can help you with after-care concerns; signs and symptoms to be aware of, and assistance, if needed, at home. The White Envelope All of our patients receive a white envelope upon admission. It is conveniently placed in your room (attached to your notification board) and is used by our staff and by you to manage your paperwork, discharge instructions and educational materials. Transfer and/or Discharge If you are being transferred to another room, unit or facility, or are being discharged, be sure to retrieve all of your belongings from the room, bedside table, closet and safe, as applicable. Financial Planning While you are a patient here, your admission and medical progress will be monitored to ensure that your hospitalization is appropriate and medically necessary. This practice is required and carried out by federal and state agencies to help contain the rising costs of healthcare. If you have any questions or concerns about your bill, you may call your account representative in our business office. The representative may be contacted Monday through Friday, 8 a.m. to 4 p.m., at 463-2125.
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At the Center for Lifestyle Management at Cape Regional Health System, we offer a broad variety of support groups, health education classes, wellness programs and information on healthcare services in Cape May County.
Support Groups
Bariatric Surgery Breast Cancer Diabetes Caregiver Grief Pain Management Pulmonary Rehabilitation Prostate Cancer Restless Legs Syndrome Stroke/Brain Injury
Additional Group Meetings
The Center for Lifestyle Management
Health Screenings Blood Pressure Blood Sugar Cholesterol Fracture Risk Peripheral Artery Disease Mammograms
Certification Programs
CPR Certification & Re-certification Safe Sitter Smoking Cessation
AA & AlAnon
Health Education Chronic Disease Self-Management Diabetes Management Fitness Workshops Heart Healthy Information Stress Managment for Heart and Lung Patients Health EASE Series includes: Be Wise about your Medication Bone Up on Your Health Keep Up the Beat Maximizing Memory Move Today: Exercise & Getting Fit Serving Up Good Nutrition Standing Tall Against Falls Women’s Health - The Big Three
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Wellness Tools for Everyday Health For more information, call the Center at 609-463-4043.
Nursing Careers at
Cape Regional Health System We value and respect the training and skills of all our nurses. We welcome you to contact our Nurse Recruiter, if you or someone you know would be interested in joining our expanding Health System.
Call toll-free at 1-888-765-6271.
Care to join our Crew?
Joining the Auxiliary is an amazing opportunity to support Cape Regional Health System. Auxiliary Branches located in: • • •
Cape May Greater Wildwood and Middle/Avalon/Stone Harbor (MASH).
Call 609-463-2519 for information on membership.
Cape Regional Foundation
Cape Regional Foundation is a valuable community resource. You, your family and friends benefit from the many services provided by the Health System. The Foundation was established in 1999 and is dedicated to raising private philanthropic support and encouraging community involvement in support of Cape Regional Health System. Supporting the Foundation is an investment in the healthcare of our community both for today and for years to come. Gifts received through the Foundation help provide many vital services, including: • Quality healthcare for all patients, including those without financial resources. • New medical equipment to deliver lifesaving, state-of-the-art technology. • Services to provide spiritual, emotional and psychological support for patients, families and staff. All gifts to the Cape Regional Foundation are tax deductible as allowed by law. Each and every one of these dollars stays right here at Cape Regional, helping us to make Cape May County a healthier place to live, work and raise a family. The impact of these contributions is enormously important to Cape Regional. Please call Tom Piratzky, executive director, at 609-463-4040 if you would like to discuss a gift to the Foundation.
CAPE REGIONAL AUXILIARY
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Same Day Surgery
Our Center of Excellence Means Higher Standards The complete same-day surgery experience at Cape Regional Health System has been designed as a Center of Excellence, with you and your family in mind. This translates into convenient parking, streamlined admissions procedures and follow-up phone calls made to your home a day after your procedure. The staff even communicates closely with your primary care physician so he or she stays apprised of your condition. Unlike many stand-alone surgery centers, Cape Regional Same Day Surgery is a member of the American Hospital Association, the New Jersey Hospital Association and is licensed by the New Jersey State Department of Health and Senior Services. Cape Regional Medical Center is also accredited by The Joint Commission and has been awarded their Gold Seal of Approval. For more information, please call, 609-463-2150.
www.CapeRegional.com
Maternal and Newborn Care. Cape Regional Medical Center is home to a comprehensive maternal & newborn care center. Our LDRP suites allow labor, delivery, recovery and post-partum care to occur in one comfortable, home-like setting. Our highly experienced maternity staff includes physicians, certified midwives and RNs, surgeons and educators. Together they offer a full array of educational and preventative services like genetic counseling, prenatal care, breast feeding and ultrasound. Our service provides perinatology services and high-risk neonatal care through formal affiliations with Cooper and Our Lady of Lourdes Health Systems. To schedule an appointment with a member of our obstetrics team, contact: CAPE OB/GYN ASSOCIATES, Richard Michner, MD, Joseph Milio, MD, FACOG, Bruce Noll, MD, FACOG, For more information or a tour of our maternity at 609-465-7557. center, please call our program director at 463-2571. 24
Penn Cancer Network
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THE CAPE SHINE PATIENT PORTAL
Access your hospital medical records from the comfort and safety of your own home. •
www.CapeShine.com
•
For more information about the Cape Shine Patient Portal or if you have difficulty accessing the portal, please call 609-463-4242 and we will assist you, or email support@ capeshine.com. You can access the portal by logging in at www.CapeShine.com or on the Medical Center Website at www.CapeRegional.com.
EMERGENCY CARE
FASTTRACK emergency care to ensure more rapid and efficient treatment for minor injuries and illness. Department of Emergency Medicine 609-463-2000
An Accredited Chest Pain Center
For Emergencies, Call 9-1-1
www.CapeRegional.com
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flowers snacks Balance Center The Balance Center at Cape Regional Physical Therapy is the only facility in South Jersey of its kind. The Balance Center can help you if you are experiencing balance-related symptoms, including: • • • •
Dizziness Vertigo Ringing in the Ears Frequent Falls
1-609-536-4995
Wound Program Earns
toiletries magazines cards jewelry gift items
THE GIFT SHOP
at Cape Regional
Located in the East Lobby. Monday - Friday 9 a.m. to 8 p.m. Saturday 11 a.m. to 6 p.m. Sunday 11 a.m. to 6 p.m.
Flowers are available in the East Lobby 24 hours a day, seven days a week from our fully automated case.
Diabetes Center of Excellence TWO CONVENIENT LOCATIONS: Hope Medical Commons 210 S. Shore Road, Marmora 609-938-0684
prevention and treatment of wounds from hospital admission through discharge – yet another step in our commitment to provide exceptional care to our patients.
Cape Regional Medical Center 2 Stone Harbor Boulevard Cape May Court House 609-463-2547
To make an appointment, please call
609-463-2624.
www.CapeRegional.com
recognized by the American Diabetes Association. www.CapeRegional.com
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The Patient Channel® Channel 2 Daily Programs
Tune in to Channel 2 for a variety of educational programs featuring health topics sponsored by GE. Programs topics include Asthma, the Baby Talk series, Cancer, Cholesterol, Depression, Diabetes, Heart Disease, Hospital Stays, Hypertension, Nutritional Needs, Osteoporosis, Smoking Cessation and Taking Medications and run continuously 24 hours a day, seven days a week on the half hour.
Informative...Accessible...Empowering
SLEEP CENTER TWO CONVENIENT LOCATIONS ONE CONVENIENT CALL 609-463-CAPE •
2 Stone Harbor Boulevard Cape May Court House, NJ
•
Hope Medical Commons 210 S. Shore Road, Suite 103, Marmora, NJ Sleep better. Wake up refreshed! 609-463-CAPE www.CapeRegional.com
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CAPE REGIONAL PHYSICIANS ASSOCIATES www.CapeRegionalPhysicians.com
Ten Convenient Locations One Convenient Call 609-465-CAPE CAPE MAY COURT HOUSE
NORTH CAPE MAY
11 Village Drive Cape May Court House, NJ 08210
650 Townbank Road North Cape May, NJ 08204
Adult Primary Care/Internal Medicine Endocrinology and Neurology
Primary Care/Family Medicine
Cape Regional Medical Commons 211 - 217 N. Main Street Cape May Court House, NJ 08210
Cape Regional Medical Plaza 4011 Route 9 South, Suite 201 Rio Grande, NJ 08242
RIO GRANDE
Building 211, Suite 203
Building 217, Suite 104
Primary Care/ Family Medicine
Vascular Care/Bariatric
SEAVILLE
Building 217, Suite 102
Building 217, Suite 205
Gastroenterology
Cardiology
Cedar Square Shopping Center 2087 Route 9, Unit 9 Seaville, NJ 08230
Primary Care/Family Medicine
General Surgery/
207 Court House S. Dennis Road Cape May Court House, NJ 08210 Pulmonology/Sleep Medicine
Primary Care/Family Medicine
STONE HARBOR 336 96th Street, Suite 1 Stone Harbor, NJ 08247 Primary Care/Family Medicine
Central Authorization and Scheduling: 609-465-CAPE 29
Three Convenient Locations: Cape Regional Medical Cape Regional Medical Center Commons 2 Stone Harbor Boulevard 223 N. Main Street, Suite 102 Cape May Court House, NJ Cape May Court House, NJ 08210 08210 609-536-4995 609-463-2629 Cedar Square Shopping Center 2087 Route 9, Unit 24 Seaville, NJ 08230 609-624-2030
Hours of Operation 7 am - 7 pm Monday - Friday
Central Authorization & Scheduling
609-463-CAPE
www.CapeRegionalPT.com
CENTER FOR WOUND HEALING A HEALING ENVIRONMENT... • •
•
Optimum healing ensured by our team approach to care Research-supported treatment options, including state-of-the-art hyperbaric chambers Therapeutic plans tailored to your individual needs
Meeting the growing needs of our residents and providing the high-quality, personalized care you’ve come to know and expect from Cape Regional Health System. Please call 609-463-4260 for more information. www.CapeRegional.com 30
Comprehensive Breast Care
www.CapeRegional.com 609-463-CAPE
CLOSE TO HOME From routine screenings to the diagnosis and treatment of breast cancer, Cape Regional Health System provides exceptional care with individual treatment plans to guide you every step of the way. • Breast Care Specialist, Dr. Patricia Martz • State-of-the-Art Digital Mammography • Stereotactic Breast Biopsies • Breast Health Navigation Program • Experienced Board-Certified Team of Physicians • Breast Reconstruction • TrueBeam Radiation Therapy • Breast Cancer Support Group Call today to schedule your mammogram.
Concussion Care Center Cape May County’s Premier Center for Concussion Care in a Private, Quiet and Distraction-Free Setting.
To schedule an evaluation, please call 609-463-2629. www.CapeRegional.com
The Rehabilitation Team at Cape Regional Health System recognizes the need for a comprehensive concussion care program within our community to meet the Needs of this growing concern. They are committed to providing the highest quality and comprehensive care to those suffering with concussion symptoms in order to maximize recovery. The Team has been trained under the guidance of Dr. George Zitnay, a nationally renowned pioneer in the field of concussions and traumatic brain injury. 31
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Speciality Services: • Sub-Acute Care • PT/OT/Speech Therapy • Pulmonary Care • Hospice Care Program • Oxygen Therapy • TPN
502 Route 9 North Cape May Courthouse, NJ 08210
• Antibiotic Therapy • Specialized Wound Care • Psychological Counseling • HMO Service Provider • Tracheostomy Care • Medicare/Medicaid Approved
(609) 465-7633
Fax: (609) 465-4995
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aarp.org/caregiving or call 1-877-333-5885
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