Diagnostic Imaging Centers

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of social isolation and that studies show social isolation is associated with about a 50% increased risk of dementia and other serious medical conditions.”

For members such as Paula Fleck, 58, of East Providence, Papa’s services are invaluable.

“I live alone on a second floor and the stairs are getting really hard for me. I’m pretty much homebound,” Fleck said. “They’ve been very helpful.”

Patricia Capuano, an elderly woman from Providence, said pals help her out with her dog and do chores she would be unable to do, such as cleaning the top of her refrigerator.

“I don’t know what I would do without this program,” said Capuano, calling her pals hard workers who also watch TV with her.

Ottiano said other health insurance companies get help from Papa with gaining higher reimbursement rates from Medicare by increasing star ratings, but that’s not the case for the Medicare-Medicaid plan offered by Neighborhood Health.

Blue Cross & Blue Shield of Rhode Island, which already has a 5-star rating for its Medicare Advantage plans this year and is the only insurer in the state with that distinction, said it’s not offering the benefit for financial gain.

“We encourage our members to see their doctors for well visits and preventive screenings and pals are available to assist with achieving those goals should the member want that type of assistance,” Blue Cross said in an emailed statement.

Annagrette Oberholtzer, 32, a pal who was made available by Papa for an interview, said on average each visit lasts about 2½ hours, and she does about 10 or 12 visits per week. The app provides a filtered list of recommended clients and a map view that allows her to pick a visit that’s right for her. When she arrives, Oberholtzer said, the app provides a list of tasks to accomplish. Afterward, she completes a survey through the app about what happened and the mood of the client.

Sometimes, visits mean taking a senior to the grocery store or doctor appointments. “I do basically anything grandkids would do for their grandparents,” Oberholtzer said. n

CHECKING IN: This is a sample screen of the Papa Inc. mobile app that allows independent contractors called pals to connect with seniors in their areas who need assistance or companionship. The service is offered through certain health insurance plans provided by Blue Cross & Blue Shield of Rhode Island and Neighborhood Health Plan of Rhode Island.

PBN PHOTO

FOCUS FOCUS | | DIAGNOSTIC IMAGING CENTERS (ranked by number of local staff)DIAGNOSTIC IMAGING CENTERS (ranked by number of local staff)

2022 rank Company | Website Director Address Phone Total local staff No. of local medical professionals Total number of patients in 2020 Number of locations Services offered

1

2021: 1 LifespanCorp. 1 |Lifespan.org JonathanPine,administrative director 167 Point St. Providence,R.I.02903 (401) 444-4000

664

466 430,543 9 CT scan, mammography, MRI, nuclear medicine, PET scan, ultrasound, Xray

2

2021: 2 Rhode Island Medical ImagingInc. |rimirad.com Dr. JohnPezzullo,president 125 Metro Center Blvd. Warwick,R.I.02886 (401) 432-2400

541

340 NA 22 CT scan, mammography, MRI, ultrasound, X-ray

3

2021: 4 Open MRI of New EnglandInc. 2 |openmriofne.com Dr. RomanKlufas,medical director

3

2021: 4 Advanced RadiologyInc. 2 |advanced-radiology.com Dr. RomanKlufas,medical director 525 Broad St. Cumberland,R.I.02864 (401) 725-6736

525 Broad St. Cumberland,R.I.02864 (401) 727-4600

50

NA

50

NA NA 10

NA 10 CT scan, MRI, ultrasound, X-ray

CT scan, MRI, ultrasound, X-ray

5

2021: 6 Coastal Medical Imaging Center | coastalmedical.com/imaging-center Dr. G. AlanKurose,president 900 Warren Ave., Suite 100 East Providence,R.I.02914 (401) 383-9662

14

11 NA 1 CT scan, ultrasound, X-ray

CLOSER LOOK Total local staff: 1,269

LIST RESEARCHED BY James Bessette

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FOOTNOTES j Lifespan Corp. includes Rhode Island Hospital/Hasbro Children’s Hospital Physical Therapy, Occupational Therapy, Speech & Audiology; The Miriam Hospital Rehabilitation Department; and Newport Hospital Vanderbilt Rehabilitation Center.  Advanced Radiology Inc. and Open MRI of New England Inc. were incorporated on June 4, 1999, and are owned by Dr. Roman Klufas.