Riley Hotel Group Management from a Refined Perspective‌
“The essence of leadership is simply the ability to unite, Izzy
A
t Riley Hotel Group, we orchestrate leadership like no one else. From our founding in 2003, we devoted ourselves to the ideal of leadership from within. Leadership by example. Our collective experience in hotel management taught us that great results were only achievable if all of our coworkers were united in a solitary effort of providing the highest level of guest satisfaction, grounded in a work environment that rewarded employees for outstanding performance. We hired team members who embodied an attitude of attainment. We recognized that skills were teachable, but attitude innate.
Today, Riley Hotel Group owns and operates 14 hotels throughout the United States and the Caribbean… from specialty boutique properties, to luxury resorts, to limited service hotels catering to the business traveler… under the brands Hilton Worldwide, Choice Hotels, Intercontinental Hotel Group, or one it’s three proprietary brands. Riley’s systems, expertise and proven track record of excellence are utilized not only for the organic growth of our current business, but serve as the foundation of our new luxury brand, Riley Hotels and Resorts®. And whether a guest chooses to stay at one of our value-branded hotels or one of our luxury properties, service becomes the key deliverable that not only creates an exceptional guest experience, but dramatically increases customer loyalty. At Riley Hotel Group, we not only engender a culture of guest satisfaction, but set the bar for financial performance as well. By bringing unique solutions, management approaches and metrics to the complex task of hotel operations, Riley is able to produce outstanding results in key performance measures such as RevPAR, Occupancy and NOI. Consistently recognized and awarded by the brands under which it manages, we constantly perform in the highest percentiles of guest satisfaction AND financial performance. Few hotel management companies can make that claim.
direct and motivate.” Sharp - Founder, Four Seasons Hotels
TOP 100 HOTEL MANAGEMENT COMPANY THREE YEARS RUNNING
Because we are hotel developers and owners as well as managers, we offer a breadth and scope of services virtually unrivaled in the industry, including: • Property construction and construction management • Property renovation, repurposing and revitalization • Comprehensive design services • Branding and property I D • Turnaround and interim management • Long-term, all-inclusive management services So regardless of your hotel management needs or requirements, we’re confident that Riley Hotel Group can provide the solutions AND the leadership to surpass your expectations. For more information, contact us at 330.590.8041, development@rileyhg.com, or visit www.rileyhotelgroup.com today. Because at Riley Hotel Group, leadership isn’t just a commitment, it’s a way of life.
Bringing new life to hotel management. Riley Hotel Group 387 Medina Road, Suite 400 Medina, Ohio 44256 p. 330-590-8040 f. 330-590-8070 www.rileyhotelgroup.com