Summerwood - August 2021 by Peel, Inc.

Volume 24, Issue 08 AUGUST 2021

OFFICIAL NEWSLETTER OF THE SUMMERWOOD COMMUNITY ASSOCIATION, INC.

Summer greetings Summerwood neighbors! We sincerely hope that as we emerge from the necessary constraints of the COVID-19 pandemic, you are enjoying the many amenities of our community. Over the past years you have spoken loudly in a myriad of ways on community issues; we heard you – we thank you! The Summerwood HOA Board of Directors (BOD) strive to be fiscally responsible and accountable while meeting the needs of the community. We value integrity, recognition of the value of our community, and the delivery of timely, efficient, and results orientated management of Summerwood. As such and after careful consideration, the BOD has voted to contract with Chaparral Management Company, an Accredited Association Management Company to meet the management needs of the community. Chaparral will assume the role of property manager on August 1st, 2021. Chaparral is proud of its elite group of employees; among which, the majority hold the PCAM, the highest credential in the HOA management industry. Employees have won multiple industry awards to include Manager of the Year and Newcomer Manager of the Year. In addition, some managers have served as President of local chapters of CAI, the industry’s trade group. Most importantly, Chaparral has been recognized for its exemplary customer service through timely responses, excellent communication, and genuine interest in, and respect for the communities they serve. An anecdote that speaks volumes is the fact that the company representative, prior to any contractual obligation, noted trash in the community and proceeded to pick up and dispose of the trash. This is a company that will represent the interest of Summerwood. Please join the BOD in welcoming Chaparral Management Company to the Summerwood Community. We look forward to a mutually beneficial partnership with the company. Please stay tuned for additional communications as we move through this transition, Frequently Asked Questions: 1) How does the change in property management companies impact the individual homeowner? It is our belief that homeowners will see a greater level of responsiveness in the level of service and collaboration in the overall maintenance of our community. 2) What should I do if I have automatic drafts taken from my bank account to cover my assessment payment? Payments sent to Copyright © 2021 Peel, Inc.

Crest prior to the end of July will be processed. After August 1, please stay tuned for the updated contact information for the new property management company. 3) Will there be additional information forthcoming? Additional information will be shared with homeowners. Please watch your email inbox as well as other forms of communication. If you have not already done so, please subscribe to www. Summerwoodlife.com 4) How will additional information be communicated? Via the www.Summerwoodlife.com website, email, USPS mail and on the Summerwood HOA private Facebook group. In addition, Chaparral Management Company will communicate directly with homeowners to provide an introduction and information. 5) How do I contact the new Management company or report a maintenance issue? Please look for an upcoming communication with contact information regarding Chaparral Management Company. 6) Will the onsite hours or days of operation change? Will we continue to have an Onsite manager? We will continue with the current onsite office hours. There will be an onsite office manager. As we work through the transition and onboarding process, any change and interruption of regular office hours will be communicated if necessary. 7) Will the rental of the clubhouse be affected? What happens if I need to reserve or cancel a reservation? The process for clubhouse rental remains the same. You would still complete the appropriate paperwork and work with the property management company to secure the date requested. 8) Will my Association dues increase due to the change in Management companies? Yearly assessments are set based on the expenses of the community. Budget planning for 2022 will begin shortly. At this point in time, we do not anticipate yearly dues being impacted by the change in property management companies. 9) Will I receive community updates if I don’t register on the Summerwoodlife.com website? www.Summerwoodlife.com will continue to be the primary vehicle for communication with homeowners for updates etc. There will also be communication from Chaparral Management Company via email and USPS. Summerwood Life - AUGUST 2021

IMPORTANT NUMBERS

MANAGEMENT COMPANY Chaparral Management ................................(281) 537-0957 ........................................... www.chaparralmanagement.com .....................6630 Cypresswood Dr, suite 100 Spring, TX 77379

EMERGENCY NUMBERS Emergency Situations.......................................................911 Constable - Precinct 3..................................... 281-427-4791 Houston Fire Station #105.....14014 W. Lake Houston Pkwy ........................................................Houston, Texas 77044 South Lake Houston EMS (Dispatch)............. 281-459-1277 Dead Animal Pick-Up (Precinct 1).................. 281-820-5151 Animal Control............................................... 281-999-3191 After Hours.................................................. 281-221-5000 UTILITY SERVICE NUMBERS Public Utility Commission Consumer Hotline... 888-782-8477 Entouch Systems............................................. 281-225-1000 (Telephone, Cable, Alarm Monitoring) AT&T............................................................. 800-288-2020 CenterPoint..................................................... 713-659-2111 Reliant Energy................................................. 713-207-7777 MMIA (Water District Operator)................... 281-651-1618 Garbage Pick-Up MUD 361 (Texas Pride).................................. 281-342-8178 MUD 344 (Republic Waste)........................... 281-446-2030 MUD 342 (Texas Pride)..................................281-342-8178 SCHOOLS Summerwood Elementary............................... 281-641-3000 Lakeshore Elementary..................................... 281-641-3500 Post Office....................................................... 713-695-2690 4206 Little York, Houston, TX 77078

EDITOR

NEWSLETTER INFO

Article Submissions..............................................281-225-2786 PUBLISHER Peel, Inc.................................................... www.PEELinc.com Advertising.................................... advertising@PEELinc.com

TEXAS PRIDE..............................................................MUD 281-342-8178........................................................................... 342 REPUBLIC WASTE......................................................MUD 201-446-2030............................................................................ 344 TEXAS PRIDE..............................................................MUD 281-342-8178............................................................................ 361 2

Summerwood Life - AUGUST 2021

CONTACT INFORMATION CONTACT INFO FOR CHAPARRAL MANAGEMENT The Property Management Company for Summerwood Onsite Hours: Residents Club Central 14111 Summerwood Lakes Drive Houston, TX 77044 Wednesday and Friday 1:00 p.m. - 6:00 p.m. Saturday 9:00 a.m.-1:00 p.m. 281-225-2786

Chaparral Management 6630 Cypresswood Dr, suite 100 Spring, TX 77379 (281) 537-0957 For after hour emergencies please call our office and dial option #99. Hours: Monday-Friday 9:00am-12:30pm, 1:15pm-5:00pm Please visit www.chaparralmanagement.com Thanks!

WHY CHAPARRAL Best managers. We bring you seasoned community managers with decades of experience. We have multiple "Manager of the Year" award recipients, and many of our managers have the PCAM designation – the highest and most prestigious credential available. Our managers are the ones called upon to train other managers across the industry. You can rely on us to know the details of the Texas Property Code and latest federal regulations. Top-notch customer service. We are passionate about customer service and are constantly investing in new tools and processes to ensure that the Board, homeowners, vendors, and other stakeholders are getting what they need, when they need it. World-class technology. We are reinventing our business to be more digital and more transparent, powered by user-friendly technology. We provide iPads for board members to use during meetings. Soon we will be bringing our communities the best digital experience the industry has to offer, while also supporting those who prefer more traditional interaction methods. Copyright © 2021 Peel, Inc.

Summerwood Summerwoodlife.com Are you looking for information on upcoming events in the community? Have you noticed a maintenance issue in the community? Do you want to check on the availability of the clubhouse for a possible party rental? Are you seeking information regarding deed restrictions in Summerwood? www.Summerwoodlife.com is a great place to start if you are in search of information or even need to contact our property management company.

Summerwood Life - AUGUST 2021

Greetings from your new chairman for The Summerwood Crime Watch Committee. My name is Scott Stein, a new resident to Summerwood in 2020 just as Covid-19 was locking everything down. My family and I are excited to be part of this beautiful community. I am a retired Fire Captain/Paramedic from Florida and an old U.S. Marine. Neighborhood security and crime watch is a committee tasked with making recommendations for improved security and acting as a liaison with our local Constables. As the chairman of this committee, I want to convey my desire to make OUR neighborhood a safer, more enjoyable community. This can be accomplished by each resident taking their personal security seriously. Small, individual acts every day can make our neighborhood safer. Law enforcement can only do so much. It is our responsibility to assist and be the eyes and ears for them. As this is my first time submitting an article for the monthly newsletter, I want to share a few suggestions: 1) Be an active participant in your security. Help law enforcement do their job. 2) Keep the area around your home tidy and well lit makes it harder for someone to hide and do you harm. 3) Ensure your house number is well lit and easily visible from the street. This allows public safety personnel to find your property quickly in case of an emergency. 4) Meet your neighbors and communicate with them; build relationships. We all quickly learned during the winter storm that by working together we can help those in need. These bonds help make our community a better, safer neighborhood. 5) Area lighting of your home can discourage intruders and protect your belongings. Lighting your home in front and back helps to protect both your belongings and your neighbors'. 6) Each month, the community hosts events. Come out and meet your neighbors! These events are great ways to improve OUR community. 7) Ensure your vehicles are locked. Vehicle theft is a common problem, and the best defense is a locked vehicle. Let us not make it easy for thieves. I will add tips to this list of things to consider improving our safety. Safety is our responsibility as well as the Constables and all law enforcement. Together we can make the Summerwood Community Association a safer place to live and enjoy. Scott E. Stein At no time will any source be allowed to use the Summerwood Life's contents, or loan said contents, to others in anyway, shape or form, nor in any media, website, print, film, e-mail, electrostatic copy, fax, or etc. for the purpose of solicitation, commercial use, or any use for profit, political campaigns, or other self amplification, under penalty of law without written or expressed permission from Peel, Inc. The information in the Summerwood Life is exclusively for the private use of the Summerwood HOA and Peel, Inc. DISCLAIMER: Articles and ads in this newsletter express the opinions of their authors and do not necessarily reflect the opinions of Peel, Inc. or its employees. Peel, Inc. is not responsible for the accuracy of any facts stated in articles submitted by others. The publisher also assumes no responsibility for the advertising content with this publication. All warranties and representations made in the advertising content are solely that of the advertiser and any such claims regarding its content should be taken up with the advertiser. * The publisher assumes no liability with regard to its advertisers for misprints or failure to place advertising in this publication except for the actual cost of such advertising. * Although every effort is taken to avoid mistakes and/or misprints, the publisher assumes no responsibility for any errors of information or typographical mistakes, except as limited to the cost of advertising as stated above or in the case of misinformation, a printed retraction/correction. * Under no circumstances shall the publisher be held liable for incidental or consequential damages, inconvenience, loss of business or services, or any other liabilities from failure to publish, or from failure to publish in a timely manner, except as limited to liabilities stated above. 4

Summerwood Life - AUGUST 2021

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Summerwood Life - AUGUST 2021