Introducing User Friendly One-Stop Homeowners Request and Reservation Forms

With the intent to improve HOA staff response time to homeowner requests, we recently implemented online request forms for resident requests. These forms are fast, efficient, user friendly, and they boost the efficiency of staff operations by: • Reducing the number of times residents must call or email the office • Providing for greater homeowners’ satisfaction

We believe that it’s human nature that the harder it is to complete a task, the less likely someone will complete it or complete it correctly. Users should never struggle to fill out a request form. That is why our primary objective is to make these forms as accessible and as easy to complete as possible. We also have integrated the amenities calendar with the reservation form so that residents can check for space availability without the need of emailing or calling the HOA to find out, and requests are only submitted for space that is available. Please visit the Steiner Ranch website at http://steinerranchhoa.org/. Once on the main page, these forms are only a click away. While on the website, we encourage all homeowners to register and/or log into the Resident/Ciranet portal. Here residents can review: • Homeowner documents such as community rules and regulations, by-laws, financial documents, architectural guidelines, board meetings agendas and minutes and more • Submit an architectural modification request, variance request, pool addendum and greenbelt addendum • Owner’s account Information, account Statements, payment History, make a one-Time Payment, setup Recurring Payments • Residents Directory • Restrictions Summary • Report a Restriction Violation • Compliance Check and more

To learn how to create an account and to getting acquainted with CiraNet visit http://steinerranchhoa.org/document_view. asp?id=1080. For any additional questions, please do not hesitate to send us an email at steiner@ciramail.com. Lake Club Parking Registration: Look out for an email in the upcoming days which will instruct residents how to register their vehicle for a Lake Club parking. The new vehicular gates will have Texas Toll Tag readers. Residents will be able to submit a form with their toll tag number to be uploaded into the gate software.