Volume 4
WHAT’Snew
Number 17
August 21, 2015
Pennsylvania Hospital
`` Marybeth Lahey, MSN, RN NE-BC, nurse manager of the Well Mother and Baby Unit (shown on the right), and other Women’s Health nurses were available during lunch hours in the Elm Garden Cafeteria throughout World Breastfeeding Week to answer questions about breastfeeding best practices and ways to make breastfeeding work in the workplace.
MAKING A POSITIVE
ONE MOM, ONE BABY, ONE FAMILY AT A TIME
Breastfeeding is so important in terms of the health of infants and the overall health of our community that it’s really important that our nurses be able to help moms to make the most informed decisions possible.
INSIDE Making a Positive Impact con’t........ 2 Making the Next Mark!...................... 3 The Patient Experience...................... 3 Prep Continues for the World Meeting of Families and Papal Visit..................................... 4 Philadelphia Heart Walk.................... 4 Promoting Top-Ranked Cardiac Care at PAH........................... 4
The World Breastfeeding Week annual awareness campaign 2015, was celebrated August 1st through 7th, is coordinated by the World Alliance for Breastfeeding (WABA), a global network of organizations concerned with the protection, promotion and support of breastfeeding worldwide. The theme this year was “Breastfeeding and work — let’s make it work!” WABA called for concerted global action to support women working inside and outside the home and to help ensure they have proper supports in their efforts to breast feed. PAH and has received multiple formal recognitions for being an exemplary breastfeeding friendly employer and continues to lead by example. “It is so wonderful to see our breastfeeding employees returning to work with confidence,” said Pamela Power DNP, RN, ACNS-BC, CENP, the clinical director of Women’s Health at PAH. “We see them interacting with ICN moms in the lactation room, we see them supporting each other through the day. We are so proud that we’ve been able to support that through education, the provision of supplies, and the allocation of space. I really need to credit our lactation team and our Human Resources team for being determined to make this a great place for a nursing mom to return to work.” PAH showed its support of World Breastfeeding with events throughout the week. Monday through Friday of the week during lunch hours in the Elm Garden Cafeteria, Women’s Health nurses gave out insulated milk transport bags for pregnant and nursing guests. They also staffed a “roulette table and wheel” where employees and visitors could take a spin and the number they landed on corresponded to a specific question about breastfeeding best practices and ways to make breastfeeding work in the workplace. Guest spinners then received snacks. / / / Continued on page 2
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MAKING A POSITIVE
ONE MOM, ONE BABY, ONE FAMILY AT A TIME
Other events included a presentation at the August Service Directors meeting by HR and Patient Education about supporting breastfeeding employees. That Wednesday there was an employee Lunch ‘n Learn course titled, “Weed and Feed: Marijuana Use During Pregnancy and Breastfeeding” designed to help staff better educate patients. Bottled water, lactation cookies, and milk transport bags were given to employees in the Lactation Lounges throughout the week. “Breastfeeding is so important in terms of the health of infants and the overall health of our community that it’s really important that our nurses be able to help moms to make the most informed decisions possible,” Power said. “I am so proud of the job that our team does in teaching moms and supporting them. It takes great skill and know-how and our team has both. Our nurses are impacting our community — one mom, one baby, and one family at a time.”
…PAH was recently honored for Lactation Care Services? The International Board of Lactation Consultant Examiners (IBLCE) and International Lactation Consultant Association (ILCA) recognized Pennsylvania Hospital and the Hospital of the University of Pennsylvania last spring for excellence in lactation care. PAH received the IBLCC Care Award in recognition for staffing professionals who hold the prestigious International Board Certified Lactation Consultant certification (IBCLC) and providing a lactation program that is available five to seven days a week for breastfeeding families. In addition, PAH demonstrated it has provided recent breastfeeding training for medical staff who care for new families, and recently completed activities that help protect, promote, and support breastfeeding. “This recognition highlights the efforts being made by maternity facilities all across the world to help mothers get off to a good start with breastfeeding, and to support them in reaching their goals,” said Decalie Brown, president of ILCA. “IBCLC is the leading internationally recognized lactation certification in the world, and IBCLC certificants are highly skilled in helping mothers with the questions and concerns that can arise. They are also an important part of the overall maternal and child health team by assuring that evidence-based policies and practices are in place that help mothers succeed with breastfeeding.” PAH has 12 internationally board certified lactation consultants (LBCLCs). IBCLC promoting optimal health for mother and baby through breastfeeding and provide prenatal breastfeeding education, in-hospital assessment and assistance, and a breastfeeding warmline and support group throughout the postpartum period. They assist mothers returning to work or school, help mothers in more unusual situations such as breastfeeding more than one baby or nursing a sick or premature infant — and help train nursing staff to manage basic breastfeeding care.
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…PAH is part of a national online resource to help other employers support breast feeding mothers? In June of 2014, the U.S. Department of Health and Human Services’ Office on Women’s Health launched a new national online searchable resource. The resource, Supporting Nursing Moms at Work: Employer Solutions, includes photos and stories of 200 businesses — including PAH — in 29 U.S. states representing 22 industry sectors in their quest to support breastfeeding mothers. The online resource is designed to assist businesses with implementing Section 4207 of the Affordable Care Act which amends Section 7 of the Fair Labor Standards Act (FLSA), and requires employers of hourly workers to provide private space that is not a bathroom — and reasonable time for employees who are breastfeeding to express their milk while at work. The project is designed to give employers a wide range of options and solutions. “We support our breastfeeding employees not because it’s required, but because we know it’s the right thing to do,” said Debi P. Ferrarello, RN, MS, IBCLC, director of Family Education at PAH. “More than 75 percent of all new mothers start out breastfeeding with the desire and intention of continuing when they return to work. However, this can prove challenging in the workplace. Having a national online resource provides businesses with practical solutions to those challenges — often simple, logical and cost saving solutions —from their peers who understand their situation who have figured out how to make it work,” Ferrarello said. Despite significant space constraints in the nation’s first hospital, PAH accommodates the needs of over 1,000 female employees of childbearing age. An official workplace lactation program is provided along with five lactation rooms. The Solutions for Women Boutique at PAH allows employees to purchase breastfeeding support items at a discount and a telephone support warm line staffed by lactation consultants, is available to provide direct lactation support to both staff and patients.
The Patient E X P E R IE NC E… MAKING THE NEXT MARK! The Journey to MAGNET Marches On On August 5th, the American Nurses Credentialing Center (ANCC) notified PAH Chief Nursing Officer, Mary Del Guidice, MSN, BS, RN, CENP, that PAH has achieved a Site Visit — the third of the four phased process to becoming an ANCC Magnet designated hospital. “This is a wonderful accomplishment,” Del Guidice said. “We were told by the ANCC that only 16 percent of all Magnet applicants move on from the document phase to the site visit phase as we have.” The four phases of the Magnet application and appraisal process are: Phase One, Submission of Application; Phase Two, Submission of Documentation; Phase Three, Site Visit; and Phase Four, Magnet Recognition Decision. Much went into Phase Two, which consists of written documentation of patient outcomes, RN satisfaction and patient satisfaction. PAH Nursing submitted 78 different examples of nursing excellence which featured improvements and accomplishments in clinical care over the last four years. On August 6th, Nursing invited colleagues from each hospital department and physician leaders to come to the Zubrow Auditorium and announced the great news. “We wanted to celebrate the entire PAH team, the care we provide and our unrelenting pursuit of excellence in all that we do,” Del Guidice said. “The Nursing Leadership Team, our clinical nurses and the entire Pennsylvania Hospital team deserve congratulations for bringing us one step closer to being recognized with the highest level of recognition an organization can achieve for professional nursing practice.” Developed by ANCC, Magnet is the leading source of successful nursing practices and strategies worldwide. The Magnet Recognition Program recognizes health care organizations for quality patient care, nursing excellence and innovations in professional nursing practice and consumers look for Magnet designation to determine high quality nursing. US News & World Report utilizes Magnet designation as a primary competence indicator in its assessment of almost 5,000 hospitals to rank and report the best medical centers.
CHECK IT OUT! The Pennsylvania Hospital’s Magnet Document is Now Live and can be found on the PAH Homepage under Pennsylvania Hospital News.
The following letter of praise for Penn Heart & Vascular staff at PAH was sent to Danielle Heffner, MHA, BBA, director of Cardiology Services: DEAR MS. HEFFNER, I came to Pennsylvania Hospital for the placement of two heart stents. Before my stay I had little previous experience with your hospital, but I just wanted to give you my comments. I feel as though I was given the best possible care, which included the enormous skill of Sheldon Goldberg, MD, FACC, FSCAI, the invaluable consultation with my cardiologist, Daniel McCormick, DO, FACC, FSCAI, the guidance of Achal Sahai, MD, (former Fellow), and my final evaluation by Eron Sturm, MD, FACC, FSCAI. Besides their work, I was also made to feel comfortable and informed by many on your staff. In the Cardiac Catheterization lab, Ashley Mantz, BSN, RN-BC, CCRN, Emma Cotter, BSN, RN-BC, AACN, Mary Kaszupski, BSN, RN-BC, CCRN, Nick Sosnowski, MSN, ACNP-BC, Mark Chrupcala, R.T. (R), and more, all made the preparation and procedure pleasant and welcoming. The wonderful staff on 3 and 6 Widener — including but not limited to Wanda McCall, RN, Melissa McGinn, BSN, RN, Michelle Williams, PCT, and critical care nurses Gladys Laracuente, BSN, RN, and Elizabeth Hulnick, MEd, BSN, RN — gave me consideration, good spirits and obvious informed knowledge of my recuperative needs. You should be very proud of these staff members who possess a kind of attitude that must come from the top. Pennsylvania Hospital was a model of how a patient should be treated and one that other hospitals should emulate.
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Prep Continues for the World Meeting of Families & Papal Visit As Philadelphia prepares for the World Meeting of Families and the Pope’s visit in September, Papal planning teams at each Penn Medicine entity have been meeting to assess site-specific issues that may arise, including ensuring necessary staffing levels and adequate supply delivery. Each entity will provide more detailed guidance to staff as required. General information, useful external web links, and detailed FAQ’s, which address many questions from staff — including HR policies for Emergency Preparedness and the ability to submit questions — can be found through the PAH Intranet homepage. As a reminder, all elective procedures and outpatient appointments in any downtown facility on Friday, September 25th, and Monday, September 28th, have been rescheduled. General information as well as useful external web links and the ability to submit questions can be found on the PAH Intranet home page.
P H I LADELPHIA
HE ART WA L K
Save-the-Date & Join the Penn Team!
Promoting Top-Ranked Cardiac Care at PAH Look for new ads spotlighting PAH Heart & Vascular Services in local newspapers such as the Philadelphia Weekly, Weekly Press and South Philadelphia Review, playbills and theaters. Running now through October, the campaign reinforces our mission of providing top-ranked Penn Medicine Heart & Vascular Care through leading physician experts, innovative treatments and 24-hour emergency cardiac care.
WHAT’Snew The American Heart Association’s Philadelphia Heart Walk Help eradicate the #1 killer of both women and men in the U.S. and the leading cause of death worldwide — heart disease — and participate in the 2015 American Heart Association’s Philadelphia Heart Walk on Saturday, November 7th, at Citizens Bank Park. The 2015 Penn Medicine challenge is to raise $200,000 and recruit more employees, patients, friends and families to walk with us than ever before. To become a team captain or register as a walker, visit Penn’s Heart Walk Team Page at http://bit.ly/1WnSjAM or contact Cara Feldman, Business Development Director for the American Heart Association, at 215.575.5241 or cara.feldman@heart.org. The 2015 leaders who that have volunteered to champion this very important effort at PAH are:
PAH Danielle Heffner, Director, Cardiology Services John Wierzbowski, Manager, Safety and Emergency Preparedness
CCA
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EDITORIAL STAFF
Olivia Fermano Editor and Photographer Trissy Laurito Graphic Design Barry Ogburn Photography
ADMINISTRATION
Susan E. Phillips Senior Vice President, Public Affairs Holly Auer Director of Communications Sally Sapega Director of Internal Communications CONTACT WHAT’Snew at: Department of Communications Pennsylvania Hospital Philadelphia, PA 19106
Ryan Taylor, Director, Operations
phone: 215.829.6799 email: olivia.fermano@uphs.upenn.edu
Register for with the Penn Medicine Heart Walk team online and raise a minimum of $25 for the American Heart Association to receive your 2015 team t-shirt (design shown here).
WHAT’Snew is published biweekly for PAH employees. Access WHAT’Snew online at http://news.pennmedicine.org/inside/whats-new/.