Volume 3
WHAT’Snew
Number 7
April 4, 2014
Pennsylvania Hospital
N e v e r
Settle!
Matthew Martin, RT 2014 Penn Heart & Vascular “Never Settle” Award Recipient
C o n g r a t u l a t i o n s to Matthew Martin, RT, Cardiac Cath tech IV, recipient of the new Penn Heart and Vascular “Never Settle” Award. Matt was nominated by his coworkers as an employee who consistently goes above and beyond to help his cardiovascular patients, their families, and coworkers, demonstrating extraordinary compassion and “never settling” or compromising in the delivery of patient care. Four employees, one from each Penn Medicine hospital entity, were chosen to receive this new award. On February 26, the PAH Cath Lab leadership, physicians, and staff surprised Matt with a cake and official presentation of the award. Here is just a sampling of the many wonderful things Matt’s nominators had to say about him: • Matt is never afraid to question the status quo in order to improve our department and therefore, the quality of care we provide to patients. This past year in particular he worked very hard to elevate the professional practice within the department which has allowed us to successfully implement all of the new technology and procedures.
`` PAH Cath Lab leadership, physicians, and Staff surprising Matthew Martin, RT with the 2014 Penn Heart and Vascular “Never Settle” Award.
• Matt is a leader in the Cath Lab who takes it upon himself to learn new technology and new procedures.
Inside
• Matt is a very passionate professional who is motivated to go above and beyond for his patients, peers, physician partners, and others. He is the first to volunteer to stay late for a patient or help in the EP Lab. He also understands the need to be fiscally responsible and has developed several cost containment ideas.
PAH Quality & Safety Award Winners..........................2
• Matt is an excellent care provider and staff leader! He NEVER SETTLES and pushes the staff and his leadership to analyze and improve patient care processes.
Celebrate Service: National Volunteer Week, April 6-12....................................3
• Matt is always collaborating with the interventional cardiologists about what equipment should be used for each case and is genuinely invested in what is best approach for each patient.
Donate Life.................................3
• Matt takes every opportunity to teach those of us who are new to the Cath Lab. He is so positive about his work and our team, and really encourages us to be our best and to continue learning and developing. He is completely fantastic to work with!
What’s Happening.....................4 UPHS Annual Open Enrollment ......................4
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PAH Qu al it y & Sa f et y Awa r d W i nn e r s
2014
The UPHS Quality and Safety Awards have been a longstanding opportunity for our hospital teams to formally celebrate their achievements in quality and patient safety over a 12 month period. The Award is designed to acknowledge UPHS departments who have exhibited leadership and innovation in activities that ensure high quality clinical outcomes, patient satisfaction, patient safety, and cost efficiency. Winning applications are reviewed and selected by a multidisciplinary committee — there were 100 submissions for 2013 — using a standard scoring methodology. Winning teams were officially awarded at a ceremony in January. Congratulations to all the PAH winning teams!
PAH Quality & Patient Safety Award Getting to the Heart of the Matter: ReEngineering Cardiac Cath Lab Patient Flow to Enhance Transitions in Care
Meeting the Measure: Implementing Changes to Meet the Venous Thromboembolism Core Measures Michael Braffman, MD
Mary Del Guidice, MSN, BS, RN, CENP
Suzanne Brown, MS, RPh
Latasha Evans, RN
Dennis Constan, PharmD, BCPS
Marianne Ferreira, RN
Dorothy Counts, MA, RN, CPHQ
Sheldon Goldberg, MD, FACC, FSCAI
Meg Dougherty, BSN, MBA, RN
Howard Haber, MD, FACC, FSCAI
Paris Foerst, BA, RN-BC
Danielle Heffner, MHA, BBA
Jim Hollingsworth, MSN, RN
Tonya Johnson, MSN, RN, CCRN
Kim Liberatore, MSN, RN, CPHQ
Matthew Martin, RT
Marian Lord-Gartner, MSN, RN, CPHQ
Daniel McCormick, DO, CPHQ, CPPS, CNOR
Shawn Miles, MD
Angel McCullough, MSN, MBA, NE-BC
David O’Brien, RN, MSN
Scott Midwall, MD
John Regan, MSN, BSN, RN
Diane Angelos, MSN, RN, CCRN
Margo Olivieri, MSN, RN, CCRN
Mina Ricciardelli, PharmD
Charlotte Daniels, BSN, RN
Veronica Pizzuto-DeLuca, BSN, RN
Danielle Reynolds, MSN, RN, CPHQ, CNOR
Lindsey Guinther, BSN, RN
Kristine Renshaw, BSN, RN
Joan Smith, RN, MEd, MHA
Christopher Huot, BA, RN, CNML
Danielle Reynolds, MSN, RN
Jessica Stevens, BSN, RNC
Paul Kinniry, MD
Sean Rowland, CRNA, MS
Jacqueline von Vital, PharmD, BCPS
Debra Runyan, BS, MT (ASCP), CIC
JoAnne Ruggiero, MSN, RN
Jennifer Yocum, MSN, RNC, CPPS
Maria Vacca, BSN, RN, CIC, PCCN
Annaliza Santos, RN Joan Smith, RN, MEd, MHA Kevin Steinberg, MD Eron Sturm, MD, FACC
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PAH Operational Award
PAH Honerable Mention Prevention of Catheter Associated Urinary Tract Infections (CAUTI) in a Neurological ICU (NICU) Using a Proactive Approach to the Institute for Healthcare Improvement (IHI) Bundle
Celebrate Service: National Volunteer Week, April 6-12 This year marks the 40th anniversary of National Volunteer Week, demonstrating the enduring importance of recognizing our country’s volunteers for their vital contributions. Held this year from April 6 to 12, National Volunteer Week is about inspiring, recognizing and encouraging people to seek out imaginative ways to engage in their communities and demonstrate that by working together, we have the fortitude to meet our challenges and accomplish our goals. National Volunteer week has grown exponentially since it was established in 1974, with thousands of volunteer projects and special events scheduled throughout the week all across the U.S. This special week is about taking action and encouraging individuals and their respective communities to be at the center of social change — discovering and actively demonstrating their collective power to make a difference. “However, for us here at Pennsylvania Hospital, National Volunteer Week is a time for us to recognize and honor all of our wonderful volunteers who selflessly give their time and of themselves to help us with our mission to be the best place for a patient to be a patient,” said Eileen Murphy, director of Volunteer Services at PAH.
`` Shown here from L to R and representing the different types of volunteers at the hospital are: Nursing Unit Volunteer, Meredith Hanrahan; Student Ambassador Volunteer, Brigitte Robinson; Volunteer Patient Representative, Eleanor Nalle; and PAH Pet Therapy Program Volunteers, Joe Ingersoll and Nicholas, his black Labrador Retriever.
Donate Life
PAH Joins Phase II of HAP Campaign to Increase Organ, Eye, and Tissue Donor Registrations More than 121,000 people in the U.S. are waiting for a life-saving organ transplant, and time is running out. Today, 18 of them will die because not enough organs are available for transplantation. Hundreds of thousands of others whose lives would benefit from the gift of tissue and eye donations continue to wait and hope.
Joining the campaign is easy.
There will be employee registration drives in the Elm Garden Cafeteria from 11 a.m. to 1 p.m.: Friday, April 11 – Also Blue & Green Day! Wednesday, April 16 & 23
In Pennsylvania alone, there are more than 8,400 people waiting for a life-saving organ transplant. PAH, along with HUP, PPMC and other hospitals in our region, has again joined The Hospital and Healthsystem Association of Pennsylvania as a Hospital Partner in Phase II of the HAP Donate Life Hospital Campaign. (www.donatelifepa.org) Sponsored by the U.S. Department of Health and Human Services, Health Resources and Services Administration, the campaign brings together hospitals statewide working with organ donation organizations, state associations in the health care sector to increase the number of registered organ, eye and tissue donors by May 15. “As a Hospital Partner in this initiative, I encourage all members of our staff to join with our partner organ donation organization Gift of Life (www.donors1.org) in educating our hospital community on the critical need for organ, eye, and tissue donations and providing simple and convenient opportunities for people to register as donors,” said R. Michael Buckley, MD, executive director of PAH.
Wednesday, May 7 To learn more about donation and to directly register your decision to be a donor, please visit http://www.donors1.org/penn.
Know the Facts
»» Anyone can be a potential donor regardless of age, race, or medical history. »» All major religions in the U.S. support organ, eye and tissue donation and see it as an act of charity and generosity. »» If you are sick or injured and admitted to the hospital, the number one priority is to save your life. Donations can only be considered after you are deceased. »» When you are on the waiting list for an organ, the only factors that determine eligibility are the severity of your illness, time spent waiting, blood type, and other important medical information, not financial status or “celebrity” status.
Did you know? Did you know that the Health System offers paid leave of absences to all employee living donors? Eligible employees may request a Bone Marrow/Organ Donation leave of absence when they intend to donate bone marrow, stem cells or a major organ to another person. Eligible employees will be paid regular time. No vacation, personal or sick time will be utilized and time off will not be counted towards the employee’s leave entitlement. The amount of time off granted will be determined on a case by case basis, depending on the type of donation to be made. For more information, interested employees may contact Disability Management in Human Resources at: 215-829-7077.
»» An open casket funeral is possible for organ, eye and tissue donors. Through the entire donation process the body is treated with care, respect and dignity. »» Transplantable organs include the heart, kidneys, pancreas, lungs, liver, and intestines. Tissue that can be donated includes eyes, skin, bone, heart valves, and tendons. One donor can improve the lives of many people.
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WHAT’S H a p p ening
Y o u r r e s o u r c e f o r e v e n t s a n d h a pp e n i n g s t h r o u g h o u t PA H a n d P e n n M e d i c i n e
For complete events listing, please visit What’s New on the Inside Penn Medicine web site at: http://news.pennmedicine.org/inside
April–June March – June
Penn Program for Mindfulness Spring 2014 Course Offerings
April 12
Walk to CURE Psoriasis
April 13
19th Annual Gift of Life Donor Dash
May 1
2014 Ehrenzeller Award Ceremony and Reception Deadline for Harrison Fund Applications
May 3
UPHS Annual Open Enrollment April 14–27
Million Dollar Bike Ride
May 15
Start of Greensgrow CSA Summer Season at PAH
May 16-18 The UPHS annual Open Enrollment is April 14–27. This year’s enrollment is an active enrollment which means you must make an active election during the enrollment period.
Earned Premium Discount Extended to Covered Dependents (ages 18-26) To earn the premium discount, all eligible dependents covered under a medical plan (ages 18-26) must be a non-tobacco user or enrolled in a tobacco cessation program by June 30. If you do not make an active election, the earned premium discount will not be applied and you will pay higher medical contributions.
If you or any of your dependents covered under a UPHS medical plan are a tobacco user, you/they must enroll in the UPHS tobacco cessation program by June 30, to receive the earned premium discount on your 2014 – 2015 medical contributions. Call 866-695-8622 to get started today!
Earn a $150 Healthy Credit by Participating in the WellFocused Healthy Rewards Program*
The Healthy Rewards program is launching new and exciting challenges and activities that will be waiting for you to participate in starting April 14. You can earn a $150 Healthy Credit when you complete the Quit Tobacco Use with the Help online Well-Being Assessment, Know Your of Health Advocate Numbers (blood sugar, total cholesterol, HDL, and LDL, blood pressure and BMI), and Enroll in Health Advocate’s FREE tobacco cessation program to set up your own plan to quit earn a total of 1500 points. You can access the platform through the HR & You Website smoking or stop using other tobacco products www.uphshrandyou.com and clicking on the with the help of a trained coach. This program Healthy Rewards icon. allows you and your covered dependents 13 weeks of counseling, FREE nicotine replacement * Note: The healthy rewards program year ended therapy (NRT) (patch, gum, lozenge), and a $0 March 30. The site will be re-open April 14 when co-pay for over-the-counter NRT and the new program year opens. prescription tobacco cessation medications.
Raffle for Free Healthcare Earn entry into a raffle for FREE healthcare for 2014–2015 when you complete the online Well-Being Assessment and record “Your Numbers” during Open Enrollment. There will be 10 lucky winners!
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Penn Wissahickon Hospice’s Annual Camp Erin
October 11-12
Ride to Conquer Cancer©
WHAT’Snew EDITORIAL STAFF Editorial Staff Olivia Fermano
Sally EditorSapega and Photographer Director of Internal Communications Pamela Furches Design Olivia Fermano Graphic Design Editor and Photographer Barry Ogburn Pamela Furches Design Photography Graphic Design
ADMINISTRATION
Barry SusanOgburn E. Phillips Photography Senior Vice President, Public Affairs Holly Auer
Administration Director of Communications
Susan E. Phillips Senior Vice President, Public Affairs Sally Sapega Director of Internal Communications Contact Contact What’snew What’snew at: at: Department Department of of Communications Communications Pennsylvania Pennsylvania Hospital Hospital Philadelphia, Philadelphia, PA PA 19106 19106 phone: phone: 215.829.6799 215.829.6799 email: email: olivia.fermano@uphs.upenn.edu olivia.fermano@uphs.upenn.edu WHAT’Snew WHAT’Snew isis published published biweekly biweekly for for PAH PAH employees. employees. Access Access WHAT’Snew WHAT’Snew online online at at http://news.pennmedicine.org/inside/whats-new/. http://news.pennmedicine.org/inside/whats-new/.