People Matters: 2021: The Year of Continuous Reinvention - April 2021

Page 57

Time to gear up to step into the future with agility & flexibility: Epicor’s Global Talent Director

Here are the excerpts of the interview.

How do you see the new world of work? What's your take on the rebound strategies of businesses? I don’t view this as a rebound so much as it is an impetus to lean in even more to what we know amplifies the employee experience and positively impacts company performance. More than ever, employees want to feel included, valued, and recognized. We have a variety of programs in place to support this, including manager/ employee quarterly checkpoint discussions (instead of one annual review) that empower employees to have a stronger voice in goal setting while simultaneously providing a stronger connection with the compa-

As we engage with current employees and potential hires, they want to know that their work makes a difference. And that has never been more evident than in the past year

st o r y

L

ori Lewis is a senior human resource professional with nearly 30 years of experience driving business results while making the employee experience a priority in both the professional services and high tech industries. She is Senior Director for Global Talent and Culture at Epicor, a global software leader that provides flexible, industryspecific solutions designed around the precise needs of its manufacturing, retail, distribution, automotive, and lumber customers. At Epicor, Lori leads Talent Development, Employee Engagement, Internal Communications, and Learning & Development, all while focusing on building and motivating global virtual teams.

c o v e r

The primary lesson we’ve learned this year is that listening and empathy are important and that a one-size-fits-all approach fits no one. We'll need to apply this lesson to how we approach hybrid-work, says Lori Lewis, Senior Director, Global Talent and Culture, Epicor, in an interaction with People Matters By Mastufa Ahmed

ny’s larger vision. We also aim to encourage employees and foster a sense of team spirit with our employee STAR recognition program that is tied to our company values. When we invest in our employees and keep them at the center of everything we do, that care is passed on to our customers.

What role will ‘purpose’ will play in the world of work after the COVID-19 pandemic? APRIL 2021 |

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Blogosphere

3min
pages 106-108

book RevIew

10min
pages 102-105

the RoAd Less tRAveLLed

19min
pages 92-99

emPLoyee benefIts

6min
pages 89-91

InteRvIew

6min
pages 86-88

busIness stRAtegy

4min
pages 100-101

InteRvIew

7min
pages 82-85

busIness stRAtegy

6min
pages 78-81

InteRvIew

6min
pages 74-77

n vEnKAt vEnKAtrAMAn, David J

5min
pages 60-62

lESliE tArnACKi, SVP of Human Resources

6min
pages 63-65

riCHArd HAnSon, Global Head of Data

17min
pages 66-73

KAtE bArKEr, Strategic Advisor to His

8min
pages 51-54

SopHiE SMitH HR Director for Experian’s

6min
pages 48-50

lori lEWiS Senior Director, Global Talent

7min
pages 57-59

Clinton WingrovE Principal Consultant

4min
pages 55-56

AbE SMitH Head of International for Zoom

8min
pages 44-47

Rapid-Fire

12min
pages 13-19

InteRvIew

10min
pages 38-43

the new woRkPLAce

13min
pages 20-27

skILLIng

7min
pages 28-31

Quick Reads

11min
pages 8-12

InteRvIew

7min
pages 32-35

LeAdeRshIP

4min
pages 36-37

Letters of the month

5min
pages 6-7
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